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Alua Tenerife

Calle Antonio Ruiz Alvarez, 7, Puerto de la Cruz
8.6 See 253 reviews
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Check-in/out and other info

Accommodation facilities/services

Pet Policy

This accommodation allows pets with the following conditions:
  • Maximum weight: 10 kg/pet
  • Price: 20 €/night and pet
  • Pets are only allowed in a specific type of room. Please check in advance for availability.
Important Information: Once you've completed your booking, please send us a message via the contact section to inform us that you will be travelling with your pet. This allows us to notify the accommodation in advance, ensuring everything is prepared for your arrival.

About the accommodation

The Alua Tenerife 4* hotel is a benchmark establishment in Puerto de la Cruz, a pioneer and respected hotelier. Its spectacular hall, the panoramic elevator that will take you to the top floor to enjoy magnificent views, the extensive facilities for children, the restaurants and bars, and its unbeatable location will make your stay a rewarding experience.

For children, the swimming pool and playground, one of the largest and most complete in all of Puerto de la Cruz, which, together with the entertainment staff, will make the stay of the "little ones" an unforgettable experience. Needless to say, it has the peace of mind that it will mean for every father and every mother to have their children in a complex where they can enjoy what they like the most.

In the accommodation you will find a gym, heated pool and sauna. These services are managed by a company external to the accommodation and are subject to payment. If you want to enjoy them, you should check the schedules and conditions upon arrival :-)

This establishment has created a series of services aimed at the wide variety of customers who visit them: families with children, couples, business holidays... everyone will feel at ease, and there will be facilities and services for everyone to make their stay a magnificent experience. .

Its unbeatable location, 100 meters from "Jardín" Beach, and a few minutes from Loro Parque, make our hotel an ideal starting point to start your holiday, or simply to relax in a quiet and familiar environment.

Book now at the Alua Tenerife 4* hotel

Some of the detailed services may be paid. You can check their rates directly at the establishment. This information is subject to change by the accommodation.



Some of the services listed may be considered as extras. Please check with the reception desk upon your arrival. This information is subject to change by the accommodation.
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Alua Tenerife
Customer photos

Customer reviews

8.6
Very good
Based on 253 reviews
All of these reviews have been checked and verified
6.9 Iván Travelled with couple July 2024 Having half board, they let you change dinner for lunch. They gave us breakfast the day of departure before breakfast time as we had to leave early.
Teniendo media pensión , te dejaban cambiar la cena por la comida. Nos han dado el desayuno el día de salida antes del horario del desayuno ya que teníamos que salir temprano.
The room we booked had a view of the beach or pool and we didn't get it. The beds were two singles instead of one bed, we were very disappointed.
La reserva de la habitación la teníamos con vistas a la playa o piscina y no nos la dieron. La camas eran dos individuales en lugar de una cama, nos decepciono mucho.
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9.7 Laura Travelled with couple June 2024 Good location, very friendly staff, parking nearby and clean rooms.
Buena ubicacion,el personal muy simpatico, aparcamiento cerca y las habitaciones limpias
lunch and dinner buffet a little sparse
el bufet de comidas y cena un poco escaso
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9.4 Lorenzo Travelled with couple June 2024 The rooms are large, spacious, has a terrace, very close to the beach and supermarkets, and car rental stores, a bar on the top floor with nice views. The staff is very friendly.
Las habitaciones son grandes, espaciosas, cuenta con terraza, muy cerca de la playa y de supermercados, y tiendas de alquiler de coches, un bar en la última.planta con bonitas vistas. El personal muy amable.
There was not much variety in the menu, there were lunches or theme dinners that ran out quickly, they took a long time to replenish.
No había mucha variedad en el menú, habían comidas o cenas tematicas que se terminaban rapido,tardaban en reponer.
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6.4 Xavier Travelled with couple June 2024 Cleanliness, comfort and location
Limpieza, comodidad y ubicacion
Restaurant, horrible food
Restaurante, comida horrible
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10 Luz Travelled with family June 2024 The food was very varied...the staff very friendly...and the location perfect near the beach.
La comida muy variada ..el personal muy amable ..y la ubicación perfecta cerca de la playa
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9 DANI Travelled with couple October 2023 I have been very pleased with everything, an excellent hotel
Todo he estado muy agusto un hotel excelente
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9.7 Inmaculada Travelled with couple October 2023 I loved it all.
Me ha encantado todo.
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7.2 Sonia Travelled with family September 2023 Hotel staff and facilities
El personal del hotel y las instalaciones
Breakfast very little varied and of low quality.
Desayuno muy poco variado y de baja calidad.
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6 Miguel Travelled with couple September 2023 The facilities are adequate.
Las instalaciones son correctas.
The cleanliness leaves much to be desired. Out of 5 days we stayed, two days the towels were dirty and the last day the sheets were dirty.
La limpieza deja mucho que desear. De 5 días que estuvimos, dos días las toallas sucias y el último las sábanas.
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9.7 Conchi Travelled with family August 2023 Everything perfect, the only thing was the buffet food, which was not varied.
Todo perfecto, lo único la comida del buffet que era poco variada
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8 Sara Travelled with couple July 2024
8.9 Agustin Travelled with family June 2024
9.1 Alfonso Travelled with couple June 2024
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Frequently asked questions about Alua Tenerife

Where can I park at Alua Tenerife?

If you stay at Alua Tenerife you have the following parking possibilities (subject to availability):
  • Paid Indoor parking

Does the Alua Tenerife have wifi connection?

The Alua Tenerife offers free Wi-Fi throughout the hotel.

Can I stay with a pet at Alua Tenerife?

Pets are allowed at Alua Tenerife (on request and direct payment at the hotel). Check the conditions.

Is there children's cots available at Alua Tenerife?

The Alua Tenerife has free cots available at the hotel (please request before your trip).

Does the Alua Tenerife have a swimming pool?

Yes, Alua Tenerife has a swimming pool (this service could have an extra fee). Here you have more info about the swimming pool and other facilities.
  • Children's swimming pool (all season)
  • Outdoor swimming pool (all season)

Does the Alua Tenerife have a 24h reception?

Yes, Alua Tenerife has a 24-hour reception.

Is there air conditioning in the common areas at Alua Tenerife?

Yes, Alua Tenerife has air conditioning in the common areas.

Is Alua Tenerife adapted for people with reduced mobility?

Yes, Alua Tenerife is adapted for people with reduced mobility.