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Alua Tenerife

Calle Antonio Ruiz Alvarez, 7, Puerto de la Cruz
8.7 See 242 reviews
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Accommodation facilities/services

Pet Policy

We inform you that this accommodation does not allow pets.

About the accommodation

The Alua Tenerife 4* hotel is a benchmark establishment in Puerto de la Cruz, a pioneer and respected hotelier. Its spectacular hall, the panoramic elevator that will take you to the top floor to enjoy magnificent views, the extensive facilities for children, the restaurants and bars, and its unbeatable location will make your stay a rewarding experience.

For children, the swimming pool and playground, one of the largest and most complete in all of Puerto de la Cruz, which, together with the entertainment staff, will make the stay of the "little ones" an unforgettable experience. Needless to say, it has the peace of mind that it will mean for every father and every mother to have their children in a complex where they can enjoy what they like the most.

In the accommodation you will find a gym, heated pool and sauna. These services are managed by a company external to the accommodation and are subject to payment. If you want to enjoy them, you should check the schedules and conditions upon arrival :-)

This establishment has created a series of services aimed at the wide variety of customers who visit them: families with children, couples, business holidays... everyone will feel at ease, and there will be facilities and services for everyone to make their stay a magnificent experience. .

Its unbeatable location, 100 meters from "Jardín" Beach, and a few minutes from Loro Parque, make our hotel an ideal starting point to start your holiday, or simply to relax in a quiet and familiar environment.

Book now at the Alua Tenerife 4* hotel

Some of the detailed services may be paid. You can check their rates directly at the establishment. This information is subject to change by the accommodation.



Some of the services listed may be considered as extras. Please check with the reception desk upon your arrival. This information is subject to change by the accommodation.
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Alua Tenerife

Customer reviews

8.7
Very good
Based on 242 reviews
All of these reviews have been checked and verified
9 DANI Travelled with couple October 2023 Todo he estado muy agusto un hotel excelente 9.7 Inmaculada Travelled with couple October 2023 Me ha encantado todo. 7.2 Sonia Travelled with family September 2023 El personal del hotel y las instalaciones Desayuno muy poco variado y de baja calidad. 6 Miguel Travelled with couple September 2023 Las instalaciones son correctas. La limpieza deja mucho que desear. De 5 días que estuvimos, dos días las toallas sucias y el último las sábanas. 9.7 Conchi Travelled with family August 2023 Todo perfecto, lo único la comida del buffet que era poco variada 9.3 Beatriz Travelled with couple August 2023 El personal del hotel,limpieza ,la amplitud de la habitación y los desayunos. El calor que hace en las zonas comunes,que cobren el zumo natural en el desayuno.Y las vistas de la habitación ,ya que se suponía que eran vistas al mar. 7.7 Sebastià Travelled with family August 2023 -- la atención del personal bastante bien. La mejor las personas de recepción , del buffet y de la limpiezaLas habitaciones muy amplias y limpias . El hotel muy bonito El todo incluido era de 11 a 11. Si por la mañana te querías tomar un café aceptable debías pagar a las 8 de la mañana las tumbonas de la piscina ya estaban reservadas con toallas. El buffet muy limitado y la comida muy justa de sabor. El vino salía de máquinas y se sabor nefasto. En el todo incluido todo marcas blancas. Por lavar 2 pantalones, 1 mono y 3 polos nos cobraron 77€. No nos dejan viajar con equipaje y en el hotel se aprovecharon de esto.El spa había que pagarlo aparté. El parquing 12€ diarios. Las vistas de la habitación daban a un descampado 10 Yonathan Travelled with family August 2023 Todo Nada 9.7 Micaela Travelled with family August 2023 Todos han sido muy amables recepción, animación y camareros. Muy contenta con el hotel espero volver próximo año. 9.3 Noelia Travelled with family July 2023 Las habitaciones grandes y limpias. La piscina correcta, sin toboganes y cosas, pero bien. El personal muy atento. Las cenas regular, aunque tampoco se puede pedir más por el precio y temporada, eso sí, siempre ensaladas, embutido, gazpacho y pasta y pizza para niños. Luego se sirve tb carne y pescado de calidad media. El desayuno correcto.
6.3 Oscar Travelled with couple September 2023
9.3 Sara Travelled with couple September 2023
9 Nerea Travelled with couple September 2023
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Frequently asked questions about Alua Tenerife

Where can I park at Alua Tenerife?

If you stay at Alua Tenerife you have the following parking possibilities (subject to availability):
  • Paid Indoor parking

Does the Alua Tenerife have wifi connection?

The Alua Tenerife offers free Wi-Fi throughout the hotel.

Can I stay with a pet at Alua Tenerife?

Pets are not allowed at Alua Tenerife.

Is there children's cots available at Alua Tenerife?

The Alua Tenerife has free cots available at the hotel (please request before your trip).

Does the Alua Tenerife have a swimming pool?

Yes, Alua Tenerife has a swimming pool (this service could have an extra fee). Here you have more info about the swimming pool and other facilities.
  • Children's pool (summer season).
  • Outdoor swimming pool (summer season)

Does the Alua Tenerife have a 24h reception?

Yes, Alua Tenerife has a 24-hour reception.

Is there air conditioning in the common areas at Alua Tenerife?

Yes, Alua Tenerife has air conditioning in the common areas.

Is Alua Tenerife adapted for people with reduced mobility?

Yes, Alua Tenerife is adapted for people with reduced mobility.