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Alua Tenerife

Calle Antonio Ruiz Alvarez, 7, Puerto de la Cruz
8.6 See 271 reviews
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Check-in/out and other info

Accommodation facilities/services

Pet Policy

This accommodation allows pets with the following conditions:
  • Maximum weight: 10 kg/pet
  • Price: 20 €/night and pet
  • Pets are only allowed in a specific type of room. Please check in advance for availability.
Important Information: Once you've completed your booking, please send us a message via the contact section to inform us that you will be travelling with your pet. This allows us to notify the accommodation in advance, ensuring everything is prepared for your arrival.

About the accommodation

The Alua Tenerife 4* hotel is a benchmark establishment in Puerto de la Cruz, a pioneer and respected hotelier. Its spectacular hall, the panoramic elevator that will take you to the top floor to enjoy magnificent views, the extensive facilities for children, the restaurants and bars, and its unbeatable location will make your stay a rewarding experience.

For children, the swimming pool and playground, one of the largest and most complete in all of Puerto de la Cruz, which, together with the entertainment staff, will make the stay of the "little ones" an unforgettable experience. Needless to say, it has the peace of mind that it will mean for every father and every mother to have their children in a complex where they can enjoy what they like the most.

In the accommodation you will find a gym, heated pool and sauna. These services are managed by a company external to the accommodation and are subject to payment. If you want to enjoy them, you should check the schedules and conditions upon arrival :-)

This establishment has created a series of services aimed at the wide variety of customers who visit them: families with children, couples, business holidays... everyone will feel at ease, and there will be facilities and services for everyone to make their stay a magnificent experience. .

Its unbeatable location, 100 meters from "Jardín" Beach, and a few minutes from Loro Parque, make our hotel an ideal starting point to start your holiday, or simply to relax in a quiet and familiar environment.

Book now at the Alua Tenerife 4* hotel

Some of the detailed services may be paid. You can check their rates directly at the establishment. This information is subject to change by the accommodation.



Some of the services listed may be considered as extras. Please check with the reception desk upon your arrival. This information is subject to change by the accommodation.
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Alua Tenerife
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What our customers say about the accommodation

8.6
Very good
Based on 271 reviews
All of these reviews have been thoroughly reviewed and authenticated.
7.7 Maria Belén Travelled with family October 2024 It is a comfortable hotel, the rooms are spacious and it is located outside the center.
Es un hotel cómodo las habitaciones amplias ,esta situado fuera del centro
We had half board, and at the entrance they give you a paper where they write down the drink, so you take for granted that the drink is not included, until the last day a very kind waitress tells us that behind a column there is a beverage service where everything is included, we were flipping..is so big the room that none of us saw it or no one told us, came out 80 € extra drink that we had consumed apart from seevicio
Nosotros llevábamos media pensión, y en la entrada te dan un papel donde ellos apuntan la bebida, así que das por echo que la bebida no está incluida, hasta que el último día una camarera muy amable nos indica que detrás de una columna hay un servicio de bebidas donde está todo incluido ,nos quedamos flipando..es tan grande el salón que ninguno lo vimos ni nadie nos indicó, salió 80 € extras de la bebida que habíamos consumido aparte del seevicio
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Good 10 Beatriz Travelled with couple September 2024 Me ha gustado la gran variedad de comida, la simpatía del personal y lo limpio que estaba. Las camas son duras y la almohada blanda pero entiendo que eso va a gustos. Excellent 4.9 María Travelled with family August 2024 Good quality food
Comida de buena calidad
They do not inform that the beach is contaminated and bathing is prohibited.
No informan que la playa está contaminada y el baño prohibido.
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Basic 7.7 Carmen Maria Travelled with  friends August 2024 The room was very large and clean.
La habitacion muy grande y limpia.
The food is good but always the same and the all-inclusive drinks are not very good.
La comida buena pero siempre lo mismo y la bebida del todo incluido no muy buena.
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Good 9.4 Beatriz Travelled with couple August 2024 The friendliness of the staff
La suma amabilidad del personal
Buffet beverages
Las bebidas.del buffet
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Excellent 7 Juan August 2024 Cleaning staff and waiters very pleasant. Cleanliness and rooms good.
Personal de limpieza y camareros muy agradables. Limpieza y habitaciones bien.
It is a hotel where all the attention is given to the French clients. Especially by the entertainment monitors, they are aware of them and dedicate all the activities to them, while the Spanish almost do not even greet us. Then the all inclusive is not all inclusive in drinks, only what they tell you, cocktails do not enter. Very improvable.
Es un hotel en el que se le presta toda la atención a los clientes franceses. Sobre todo por parte de los monitores de entretenimiento, están pendientes de ellos y dedican todas las actividades a ellos, mientras a los españoles casi ni nos saludan. Después el todo incluido no es todo incluido en bebidas, sólo lo que ellos te digan, los cócteles no entran. Muy mejorable.
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Good 9.7 Daniel Travelled with couple July 2024 The hotel staff is very friendly, both the receptionists and the Spanish-speaking entertainers. Very good and varied food. Themed days with delicious food from other parts of the world.
El personal del hotel muy amable, tanto los recepcionistas como los animadores de habla española. Comida muy buena y variada. Dias tematicos donde ponian comida muy rica de otros lugares del mundo.
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Excellent 6.9 Iván Travelled with couple July 2024 Having half board, they let you change dinner for lunch. They gave us breakfast the day of departure before breakfast time as we had to leave early.
Teniendo media pensión , te dejaban cambiar la cena por la comida. Nos han dado el desayuno el día de salida antes del horario del desayuno ya que teníamos que salir temprano.
The room we booked had a view of the beach or pool and we didn't get it. The beds were two singles instead of one bed, we were very disappointed.
La reserva de la habitación la teníamos con vistas a la playa o piscina y no nos la dieron. La camas eran dos individuales en lugar de una cama, nos decepciono mucho.
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Good 9.7 Laura Travelled with couple June 2024 Good location, very friendly staff, parking nearby and clean rooms.
Buena ubicacion,el personal muy simpatico, aparcamiento cerca y las habitaciones limpias
lunch and dinner buffet a little sparse
el bufet de comidas y cena un poco escaso
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Excellent 9.4 Lorenzo Travelled with couple June 2024 The rooms are large, spacious, has a terrace, very close to the beach and supermarkets, and car rental stores, a bar on the top floor with nice views. The staff is very friendly.
Las habitaciones son grandes, espaciosas, cuenta con terraza, muy cerca de la playa y de supermercados, y tiendas de alquiler de coches, un bar en la última.planta con bonitas vistas. El personal muy amable.
There was not much variety in the menu, there were lunches or theme dinners that ran out quickly, they took a long time to replenish.
No había mucha variedad en el menú, habían comidas o cenas tematicas que se terminaban rapido,tardaban en reponer.
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Frequently asked questions about Alua Tenerife

Where can I park at Alua Tenerife?

If you stay at Alua Tenerife you have the following parking possibilities (subject to availability):
  • Paid Indoor parking

Does the Alua Tenerife have wifi connection?

The Alua Tenerife offers free Wi-Fi throughout the hotel.

Can I stay with a pet at Alua Tenerife?

Pets are allowed at Alua Tenerife (on request and direct payment at the hotel). Check the conditions.

Is there children's cots available at Alua Tenerife?

The Alua Tenerife has free cots available at the hotel (please request before your trip).

Does the Alua Tenerife have a swimming pool?

Yes, Alua Tenerife has a swimming pool (this service could have an extra fee). Here you have more info about the swimming pool and other facilities.
  • Outdoor swimming pool (all season)
  • Children's swimming pool (all season)

Does the Alua Tenerife have a 24h reception?

Yes, Alua Tenerife has a 24-hour reception.

Is there air conditioning in the common areas at Alua Tenerife?

Yes, Alua Tenerife has air conditioning in the common areas.

Is Alua Tenerife adapted for people with reduced mobility?

Yes, Alua Tenerife is adapted for people with reduced mobility.
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