Privacy Policy

In compliance with the provisions of Article 22.2 of the Law of Services of the Information Society and Electronic Commerce (LSSI) and in accordance with the European Directive 2009/136/EC, we inform that Jump2spain.com uses cookies during navigation.

Cookies are small files where information is stored and installed in your browser or device. This information is stored for future visits you make to Jump2spain.com, as it records user activity during the time of navigation (for example, date of last visit, browsing preferences, etc.), this is used to streamline user navigation.

Jump2spain.com uses the following types of cookies:

Own Cookies

Cookie Cookie Type Expiration
cookies-accept Determines if the user has accepted the Jump2spain.com Cookies policy. 1 year
ec_user_cid Cookie needed to keep the user session active once logged into our system. 1 year
hashed_user_id Cookie needed to keep the user's session active once logged into our system. 2 years
user Cookie needed to keep the user session active once logged into our system. 2 years
user Cookie needed to keep the user session active once logged into our system. 3 days
user_web_id Cookie needed to keep the user's session active once logged into our system. 2 years
group_id Used to distinguish users for statistical purposes. 3 days
grouper Used to distinguish users for statistical purposes. 3 days
save_grouper Used to distinguish users for statistical purposes. 3 days
exclusive_newsletter_* Used to manage the exclusive deals. 3 days
frame_invitation Used to manage the Newsletter subscription banner. 3 days
show_invitation Used to manage the Newsletter subscription banner. 3 days
show_invitation_bar Used to manage the Newsletter subscription banner. 3 days
NewsIU Used to manage the Newsletter subscription banner. 3 days
id_provider_encript Used to manage the sending of documentation related to the deal. 3 days
tracking_* Used to manage payments. 3 days
customerId Used to identify non-logged in users. 30 days
userTypeTrackingText Used to identify user types. To know if the user is logged in or not, or has any booking 1 day
tab_id Used to identify the booking process of the current browser tab. 1 day
hide_exclusive_banner Cookie needed to hide the exclusive banner. 7 days
user_ts Cookie containing information about the last change made by the user in his profile to avoid cache related problems. 1 year

Third party cookies

Third party cookies

Provider Cookie Cookie type Use it Expiration
Google 1P_JAR Advertising purpose. They contain a unique randomly generated value that allows the Platform to distinguish browsers and devices. This information is used to measure ad performance and provide product recommendations based on statistical data. Google Adwords 1 month
Google ANID Advertising purpose. They contain a unique randomly generated value that allows the Platform to distinguish browsers and devices. This information is used to measure ad performance and provide product recommendations based on statistical data. Google Adwords 1 year
Google CONSENT Advertising purposes. They contain a unique randomly generated value that allows the Platform to distinguish browsers and devices. This information is used to measure ad performance and provide product recommendations based on statistical data. Google Adwords 1 year
Google DV Advertising purposes. They contain a unique randomly generated value that allows the Platform to distinguish browsers and devices. This information is used to measure ad performance and provide product recommendations based on statistical data. Google Adwords 24 hours
Google APISID It is used by Google to store user preferences and information during the display of pages with Google maps. Google Maps 2 years
Google HSID Used by Google to store user preferences and information during the display of pages with Google maps. Google Maps 2 years
Google NID It is used to display geographic locations using Google Maps. Google Maps 6 months
Google OGP Used for the visualization of geographic locations using Google Maps. Google Maps 2 months
Google OGPC Used for the visualization of geographic locations using Google Maps. Google Maps 2 months
Google SAPISID It is used by Google to store user preferences and information during the display of pages with Google maps. Google Maps 2 years
Google SID Used by Google to store user preferences and information during the display of pages with Google maps. Google Maps 2 years
Google SSID Used by Google to store user preferences and information during the display of pages with Google maps. Google Maps 2 years
Google SIDCC This cookie is used by Google to provide services and extract anonymous information about navigation. Google 3 months
Google _ga It is used to distinguish users for statistical purposes. Google Analytics 2 years
Google _gid Used to distinguish users for statistical purposes. Google Analytics 24 hours
Google _gat Used to limit the percentage of requests through Google Tag Manager. Google Analytics 1 minute
Google __utmx Used to determine the inclusion of a user in an experiment for statistical purposes. Google Analytics 18 months
Google __utmxx Used to determine the expiration of statistical experiments in which a user has been included. Google Analytics 18 months
Google _gcl_au Used by Google AdSense to experiment with the efficiency of ads on websites that use its services. Google AdSense 3 months
Facebook fbm_* This is a Facebook cookie that helps us establish which of our users have chosen to log in to the website using their Facebook account. Login with Facebook 1 year
Google ACCOUNT_CHOOSER Authentication cookie. Helps to remember the Google account previously used to log in. Google Accounts 2 years
Google AEC Security cookie used to ensure that requests in a browsing session are made by the user and not by malicious sites. Google 6 months
Google LSID Authentication cookie that maintains the user's session in Google services. Google Accounts 2 years
Bing MR Cookie used by Bing for analysis and improvement of ad relevance. Microsoft Bing Ads 5 days
Bing MSPTC Cookie used by Bing to track user interaction and personalize advertising. Microsoft Bing Ads 1 year
Bing MUID Cookie used by Bing to uniquely identify web browsers and track ad interaction. Microsoft Bing Ads 1 year
Hotjar NEXT_LOCALE Cookie that stores language preferences for the Hotjar interface. Hotjar 10 days
Google OTZ Cookie used for analytics. Helps to link user activity between different devices and sessions. Google Analytics 1 month
Google SMSV Used to link device usage and website visits to the user's Google account. Google 309 days
Google SOCS Used to store the user's status regarding their cookie choices. Google 13 months
Google __Host-1PLSID Used for user login via Google account. Google 2 years
Google __Host-3PLSID Used for user login via Google account. Google 2 years
Google __Host-GAPS Used for user login via Google account. Google 2 years
Google Ads Secure-1PAPISID Used to create a visitor's interest profile and display relevant Google ads. Google Ads 2 years
Google Ads __Secure-1PSID Used to display relevant and personalized Google ads. Google Ads 2 years
Google Ads Secure-1PSIDCC Used to create a user profile and show relevant and personalized Google Ads. Google Ads 1 year
Google __Secure-1PSIDTS Stores an encrypted timestamp to maintain user sessions and preserve user preferences. Google 1 year
Google Ads __Secure-3PAPISID Used to create a visitor interest profile and display relevant Google ads. Google Ads 2 years
Google Ads Secure-3PSID Used to display relevant and personalized Google ads. Google Ads 2 years
Google Ads Secure-3PSIDCC Used to create a user profile and display relevant and personalized Google Ads. Google Ads 1 year
Google __Secure-3PSIDTS Stores an encrypted timestamp to maintain user sessions and preserve user preferences. Google 1 year
Cloudflare __cf_bm Security cookie used by Cloudflare to manage traffic and filter malicious bots. Cloudflare 30 minutes
Facebook _fbp Used to deliver a range of advertising products, such as real-time offers from external advertisers. Facebook 3 months
Google Analytics _ga_ID Cookie used to maintain session status and measure internal usage analytics data. Google Analytics 2 years
Hotjar _hjSessionUser_userId Cookie used by Hotjar to identify the same user during multiple sessions. Hotjar 1 year (approx.)
Hotjar _hjSession_userId Cookie used by Hotjar to maintain data about the user's current session. Hotjar Session
TikTok _tt_enable_cookie Used to determine if the browser accepts cookies. TikTok 13 months
TikTok _ttp User tracking and analytics cookie, used by TikTok to measure the performance of advertising hotel offers. TikTok Analytics 3 months
Microsoft Bing Ads _uetsid Cookie used to track user interactions with advertising and improve ad relevance. Microsoft Bing Ads 24 hours
Microsoft Bing Ads _uetvid Cookie used to store a unique user identifier and improve ad targeting. Microsoft Bing Ads 2 weeks (approx.)
Amazon Ads ad-id Advertising purpose. Helps show relevant ads and measure performance. Amazon Advertising 6 months
Amazon Ads ad-privacy Advertising cookie that manages the user's privacy preferences in relation to ads. Amazon Advertising 2 years
Hotjar exp_pricing_fall_assignment Cookie used by Hotjar to determine the user's allocation in pricing experiments. Hotjar 1 month
Twitter guest_id Identifies the user to personalize content and ads on Twitter. Twitter 2 years
Twitter guest_id_ads Advertising cookie to show relevant ads to Twitter users. Twitter 2 years
Twitter guest_id_marketing Cookie used by Twitter for marketing and ad personalization purposes. Twitter 2 years
Twitter (t.co) muc_ads Cookie used by Twitter for ad personalization and ad performance measurement. Twitter 2 years
TikTok odin_tt Used for tracking and analyzing user behavior. TikTok 13 months
Twitter personalization_id Cookie that stores user preferences to personalize content and ads on Twitter. Twitter 2 years
TikTok tt_chain_token Cookie used to track user behavior across different pages and sessions. TikTok 5 months
TikTok ttwid User identification cookie to deliver relevant recommendations and ads. TikTok 11 months

In any case, the user can refuse cookies, using the preferences menu of your browser, but blocking cookies from Jump2spain.com, may not work properly the web.

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Frequently Asked Questions

If you wish to contact our Customer Service, answer the question below, so we can send your enquiry to the correct department. Here you'll be able to send us general enquiries and manage your booking (request for an amendment, cancellation, etc.). 

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Our Customer Service speaks English, French, Spanish and Portuguese. We’re available 24/7, 365 a year at any of the following numbers.
Spain
+34 936 559 648
United Kingdom
+44 (0)2 034 991 042
France
+33 (0)18 58 51 943
Portugal
+351 215 562 709
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Take advantage of your benefits
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For any further questions, you can contact us anytime via our contact section. We're happy to help! 
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