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Magic Cristal Park

Name: Magic Cristal Park
Address: C/ Ruzafa,14, Benidorm, Alicante, 03500, Spain
Price range: Descubre precios y ofertas para este alojamiento
Rating: 7.6

C/ Ruzafa,14 703.7 m from the centre of Benidorm

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Facilities and services

Wifi and Internet

Spa and wellness

Swimming pools

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Check-in and check-out times

Check-in

from 16:00

Check-out

before 12:00

Magic Cristal Park C/ Ruzafa,14

Hotel location

See map

Accommodation features

Near the beach

Water Slides

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Facilities and services

Main Areas

24 h reception

Heating in the main facilities

Air-conditioning in the main facilities

Lift

Restaurant

Bar

Vending machine

Snack bar

Breakfast (Buffet)

Lunch (Buffet)

Dinner (Buffet)

Gluten-free food on request

Dairy-free milk on request

Wifi and Internet

Wi-Fi

Free Wi-Fi in common areas

Main Hotel Services

Meeting Room Extra charge

Games room

Free Luggage Room

Safe at the reception Extra charge

Pets

Not Pet-Friendly

Spa and wellness

Jacuzzi

Swimming pools

Indoor swimming pool

Water slides at the hotel

Facilities

Garden

Balcony

Ping Pong

Pool table

Lounge with TV

Zona de juegos

Solarium

Darts

Children and animation

Children's Club

Adult Entertainment

Children entertainment

Car Park

Indoor car park (to be paid at reception)

Baby cribs

Cots available at the hotel (Extra Fee and Request in Advance)

Room services

These services are general and may vary according to the type of room.

General room services

Telephone

Heating

Air Conditioning

Free Wi-Fi in the rooms

Safe to be paid at reception

Selection of Tea and Coffee

Bathroom

Bathtub

Toilet

Hairdryer

Check-in/out and other info

Breakfast: from 8:00 am to 11:00 am

Lunch Schedule: from 1:00 pm to 3:30 pm

Dinner Schedule: from 7:30 pm to 10:00 pm

Indoor car park: 21€/day, plus 20€/deposit for the key. Subject to availability upon arrival.

Cradles: 6,75€/day, upon request and availability.

Indoor swimming pool: free of charge from 10:00 to 19:30h.

Safe: 2.50/day + 20€/deposit

Hair dryer: not all rooms have a hairdryer. At the hotel reception they can provide you with one for 3 hours in case you need it, you will have to leave a deposit of 20€.

Pet Policy

Pets are not permitted in this accommodation.

About the accommodation

Located in the city of Benidorm, on the famous Costa Blanca of Valencia. Currently popular for being a very touristy Mediterranean holiday destination.

The Magic Cristal Park 3 * hotel has 24 hour reception, air conditioning and heating in main areas and rooms, entertainment for adults and children (see more information at reception), indoor pool ideal for the winter season and wifi connection to not miss anything new.

The rooms are available to customers television, wifi connection and bathroom with bathtub.

The famous Levante beach is about 500 metres from the facilities. Guests will also find in the same area a wide variety of bars, restaurants, stores as well as leisure and entertainment venues.

This hotel is the ideal place for those guests who wish to spend a great holiday by the Mediterranean Sea.

Book now at the Magic Cristal Park *** hotel and enjoy the coast.

Some of the services listed may require a fee. You can check the rates directly at the accommodation. All information in this listing is subject to change by the accommodation. If you have any questions, please contact us.

What our travellers say

7.6

Very good

Based on 1071 reviews

Photos shared by our customers

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Staff103 62%

Food102 58%

Rooms78 54%

Location75 97%

Bar46 70%

Cleanliness43 63%

Elevator28 100%

All-Inclusive24 58%

Facilities22 59%

Maintenance19 95%

Buffet18 61%

Bathroom13 100%

Breakfast12 67%

Value for money11 100%

Management11 91%

Car Park9 100%

Reform9 100%

Bed9 89%

Accommodation8 75%

Age of the hotel7 100%

Real reviews

All reviews are checked and verified.

Real reviews

All reviews are checked and verified.

6.9 Nuria Travelled with family September 2026

Durante mi estancia tuve un problema con el estacionamiento en las inmediaciones del hotel. Hay una persona que se identifica como José y que ofrece plazas de estacionamiento en la zona. Mi experiencia fue muy negativa, ya que mi vehículo sufrió daños mientras estaba estacionado allí. Dispongo de una grabación en la que se observa a esta persona manipulando/realizando una acción sobre mi vehículo, por lo que he puesto el asunto en conocimiento de las autoridades correspondientes. Recomiendo a otros huéspedes que tengan precaución al estacionar en los alrededores del hotel y que utilicen, si es posible, un aparcamiento seguro y autorizado.

Mejorar el servicio de ascensores sobre todo. Había que esperar muchísimo para subir o bajar. Muchas gracias.

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Very good

5.7 Anabel Travelled with couple August 2026

El servicio y atencion del personal del hotel. Una pena no haber podido disfrutar del jakuzzi y la piscina por Llevar escayola e ir en silla de ruedas

Los ascensores q estaban estropeados lo q causaba largas colas y esperas y habitaciones más accesibles para sillas de ruedas

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Pleasant

2.4 Ivan Travelled with family August 2026

Ubicación

Más personal. No hay gente suficiente para dar servicio

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Disappointing

7.7 Bernabé Travelled with family August 2026

Personal amable, la comida es buena y tienen mucho surtido, la limpieza es buena, es céntrico.

Los ascensores son viejos y había alguno estropeado, tardaban mucho, también hay mucha masificación y muchos niños, todos los huéspedes estábamos con todo incluido lo que generaba cola en el bar, ya que solo había un camarero para servir, tampoco dispone de parking.

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Very good

6.3 Óscar Travelled with family August 2026

Hay 4 ascensores y solo funcionaban 2,la piscina muy pequeña

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Pleasant

8.6 Rosa María Travelled with family August 2026

Buena ubicación! El servicio de restauración muy bueno.

Necesita mejorar los ascensores.

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Fabulous

5.7 Gema Travelled with family August 2026

La espera de los ascensores es interminable, utilizarlos supone una media de 15 minutos de espera, no tienen capacidad para dar un buen servicio a tanta gente

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Pleasant

6.1 David Travelled with family August 2026

La ubicación ideal. En general los empleados súper amables y atentos.

La habitación el aire hacía ruido, un ruido que no dejaba dormir. Pedimos cambio de habitación y nos dieron una con un pingüino (hacía ruido pero era soportable), la habitación al entrar huele a moho. La comida podría mejorar un poco en variedad y calidad. Colas interminables para el ascensor (había roto 1 y solo funcionaba 3), al -1 y -2 nunca llegaba, salías del comedor y te tocaba subir las escaleras y esperar hasta 15 min un ascensor. El hotel le hace falta una reforma considerable.

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Pleasant

9.4 Patricia Travelled with family August 2026

La comida riquísima y el ersonal super agradable

La habitaciones un poco antiguas pero igualmente genial ,lo único que no llegaba el agua caliente a la ducha

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Superb

8 Maya Travelled with family August 2026

El hotel tenía muchos servicios para entretenernos. La oferta de todo incluido es muy interesante. La ubicación es genial, muy cerca de la zona de comercios y la playa. El check-out fue muy rápido. Había una cola enorme, pero una persona de recepción se acercó y nos cortó las pulseras sin tener que esperar. Los tiempos de buffet están muy bien.

Estaba todo un poco hecho polvo. La habitación era muy correcta pero, igualmente, el baño estaba bastante deteriorado y no olía especialmente bien. El resto de instalaciones, parecido. La piscina era bastante pequeña para toda la gente que éramos. La comida fue un poco decepcionante. Había bastante variedad pero la calidad era muy mejorable. Había bastante descontrol en las bandejas. Esto tampoco es culpa del personal, porque eran sobre todo los huéspedes los que iban dejando todo un poco manga por hombro.

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Fabulous

5.7 Montse Travelled with family August 2026

Lo mejor del hotel, es que la playa está cerca.

Los ascensores de 4 sólo funcionaban dos,un caos con tanta gente, al final tenías que subir y bajar por las escaleras. La comida poca variedad y poca calidad.

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Pleasant

6.4 Olalla Travelled with family August 2026

Bien ubicado. Personal de recepción muy atento y agradable. Habitaciones amplias y buen colchón. Animador de terraza muy majo. El servicio de bar piscina muy bien y la paella de las 13h cada dia muy buenas.

Instalaciones pésimas. Piscina pequeña e interior. No hay parque acuático, solo dos toboganes para bebés. Si quieres hacer ejercicio no hay Gym pero te hinchas de subir y bajar escaleras porque los ascensores no funcionan. Colas para todo. La comida poco variada y de calidad poquita. El personal del comedor del -2 horrible. Mal educados, te quitan los platos mientras comes y el parque acuático existe pero en el comedor. Necesita un arreglo integral, cambio de personal. Nada que ver con los Magic de la misma cadena. No vuelvo ni aunque me lo paguen. Colas, esperar y bordería por todos lados

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Pleasant

8 José Antonio Travelled with family August 2026

El hotel era solo con opcion TODO INCLUIDO y asi fue comidas, cenas y desayuno bien , no siempre habia bastante variedad pero estuvo bien.

Esta es mi opinion sincera porque creo que no avisar y decir que todo estuvo bien seria de hipocrita, el hotel el Magic cristal park en benidorm. En cuanto a la habitacion bien salvo el aire acondicionado que si no lo tenias encendido las 24 horas no se notaria el frescor , por lo demas bien. Habia un pica pica y los bares para pedir cuantas veces quieras. Los peros o lo malo , tienes una piscina en la quinta planta pero preparate para pasar calor o tostarte al sol porque no hay sombra y la zona de niños en la piscina , quema , mejor ir a la piscina de la septima planta, esta tapada y tiene sombra , lo malo el agua huele mal y si quieres tomar bebida en el bar , llevate un euro suelto por vaso y persona , pagas un euro porque los vasos son de plastico y no devuelven el euro en el bar de la piscina bebes pero pierdes el euro por vaso y persona , en el resto de bares te dan vasos de cristal y los camareros los recojen. El hotel tambien tiene bueno que haces mucho deporte especialmente despues de comer porque los restaurantes estan en la planta menos uno o menos dos y de hay tienes que subir minimo hasta la primera planta o hasta la septima depende en planta tengas la habitacion y diras , estan los ascensores , de 4 ascensores dos estaban fuera de servicio y los otros dos imagina , que sube 7 plantas y baja 7 plantas parando en cada una , asi que acabaras por subir las escaleras . En cuanto a los restaurantes aconsejo ir al de la planta menos dos porque esta mas vacio y siempre hay sitio porque las colas para entrar se formas en la planta menos uno. En pocas palabras , si vas en septiembre y no en agosto , el hotel sera la ostia , no hay gente , no esperaras tanto el ascensor y la piscina estara mas vacia y menos calor.

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Fabulous

3.4 Maria De Lourdes Travelled with family August 2026

Lo único que me hacía ilusión ya que el Servicio pésimo, la comida fatal, era la visita a otro de los hoteles y ese día hubo una tormenta y no pudimos disfrutarla. Pero todo lo demás malo. No recomendaría el hotel ni volvería a ir a ese hotel de la cadena de Magic.

La atención al cliente, la comida (poca variedad). Pedí una sola bebida en el hotel y me la dieron casi sin hielo y todo malo. Puede aprovechar el viaje pero fuera del hotel.

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Disappointing

7.4 Julia R. Travelled with family June 2026

La habitación en sí estaba bastante bien, a pesar de que el cuarto de baño estaba anticuado (entre otros detalles anticuados, tenía bañera con cortina de tela, y un aspecto muy antiguo todo) pero la habitación en sí, fenomenal, con frigorífico, aire acondicionado y 2 buenas camas bien grandes, perfecta para dos adultos y dos niños.

A mejorar: Más variedad de comida, el desayuno es fantástico pero la comida y cena de buffet tenía poca variedad, algunas comidas eran "raras" y de calidad escasa. Los camareros y personal en general bien, aunque había quienes eran mas simpáticos, y quienes no. Se echa en falta más actividades para niños, su piscina con toboganes es estupenda pero cierra pronto (a las 19.00h).

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Very good

6.3 Francisco June 2026

Faltan ascensores

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Pleasant

10 Angel Travelled with family June 2026

Muy bueno todo volveremos

Los servicios de las habitaciones muy difícil ir al baño sobra el bidet

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Superb

6.9 Jorge Travelled with family June 2026 The best things were the food and the location for getting down to both Levante and Poniente beaches.

Lo mejor el tema de las comidas y l localización para bajar a la playa tanto el levante como poniente.

Above all, the lifts take forever to arrive. The pool on the 7th floor is more like an ice rink and when there are more than 15 people the floor gets flooded so we had to go down to the beach. The children's pool and the bar were closed.

Sobre todo los ascensores estar esperando tanto tiempo tardan una vida. La piscina en la 7 planta parece más una pista de patinaje y si hay más de 15 personas las cosas al suelo encharcado nos tocó de bajar a la playa. La piscina de niños el bar cerrado.

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Very good

7.7 Almudena Travelled with family June 2026

Aire acondicionado de la habitación estropeado y no lo arreglan en toda la estancia.

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Very good

4.4 Cristina Travelled with family June 2026 The mattresses were high and quite firm. The scrambled eggs were very tasty. The buffet was varied but not of good quality. Perfect if you want to stroll around the town centre; if you want the beach it is about 400 metres away.

Los colchones eran altos y duros bien. Los huevos revueltos estaban muy ricos. El buffet variado pero no buena calidad. Si buscas pasear por el centro perfecto, si buscas playa esta retirada a unos 400 metros

Some reception staff were rude, the place was very crowded, the pool was dreadful, the kids' area even worse and they close it at 7:00 pm. There was no children’s entertainment apart from an afternoon playroom. The room cleaning was poor — they did not change the sheets in a week. There were fairly large cockroaches in the restaurant. In short, this will be the first and last time I stay at this hotel. The hotel needs a complete refurbishment and some staff need replacing.

Algún empleado de recepción con mala educación, mucha saturación de gente, piscina malisima,la zona de niños peor aún y la cierran a las 19:00 de la tarde,animación para niños nula solo ludoteca por la tarde, la limpieza en la habitación mala en 1 semana no me cambiaron las sabanas, en el restaurante había cucarachas de tamaño considerable, vamos que es la primera y última vez que voy a ese hotel. El hotel necesita una reforma integral y una renovación de determinados empleados.

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Disappointing

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Frequently asked questions about Magic Cristal Park

Where can I park at Magic Cristal Park?

If you stay at Magic Cristal Park you have the following parking possibilities (subject to availability):

Paid Indoor parking

Does the Magic Cristal Park have wifi connection?

The Magic Cristal Park offers free Wi-Fi in public areas.
The Magic Cristal Park has Wi-Fi.

Can I stay with a pet at Magic Cristal Park?

Pets are not allowed at Magic Cristal Park.

Is there children's cots available at Magic Cristal Park?

The Magic Cristal Park has cots available with direct payment at the hotel (you must request before you start your trip).

Does the Magic Cristal Park have a 24h reception?

Yes, Magic Cristal Park has a 24-hour reception.

Is there heating in Magic Cristal Park?

Yes, Magic Cristal Park has heating in the common areas.

Is there air conditioning in the common areas at Magic Cristal Park?

Yes, Magic Cristal Park has air conditioning in the common areas.

Is there a restaurant at Magic Cristal Park?

Yes, Magic Cristal Park has a restaurant.

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Spotify	__spdt	Cookie used by Spotify to analyze user interactions on a website, specifically focusing on the actions audio users take after listening to or watching an ad.	Spotify	13 months
DoubleClick (Google)	test_cookie	This cookie is used to determine whether the user's browser supports cookies.	Google Ads / DoubleClick	15 minutes
Google	g_state	Stores the user's logout state and is set when using the One Tap popup or automatic login.	Google One Tap	7 days
Google	g_csrf_token	Used as a security measure to verify the authenticity of requests during login with Google and protect the user against CSRF attacks.	Google One Tap	5 minutes
Google	LSOLH	Cookie used to manage the user session and authentication in Google services.	Google	1 year
Google	__Secure-ENID	This cookie is used by Google to remember user preferences and other relevant information in order to improve the browsing experience.	Google	13 months
Google	NID	This cookie is used by Google to remember user preferences and other relevant information in order to improve the browsing experience.	Google	6 months
Datadog	_dd_s	Cookie used to aggregate all events generated from a single user session across multiple pages. It contains the current session ID, whether the session is excluded due to sampling and the session expiration date. In this way, the system can better understand how the user uses the various sites in that session.	Datadog	4 hours
Amazon CloudFront	CloudFront-Key-Pair-Id	Used to control access to restricted content in CloudFront.	Amazon CloudFront	Varies by configuration
Amazon CloudFront	CloudFront-Policy	Contains the base64-encoded access policy for restricted content.	Amazon CloudFront	Varies by configuration
Amazon CloudFront	CloudFront-Signature	Contains the digital signature of the access policy to verify authenticity.	Amazon CloudFront	Varies by configuration

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