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Hotel Neptuno by On Group

Name: Hotel Neptuno by On Group
Address: Paseo Central, nº45, Roquetas de Mar, 04740, Spain
Price range: Descubre precios y ofertas para este alojamiento
Rating: 8.8

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Paseo Central, nº45

• 4.4 km from the centre of Roquetas de Mar

8.8 See 2978 reviews

Check-in/out and other info

Hotel Neptuno by On Group Paseo Central, nº45

Map

Accommodation features

Internal parking

Water Slides

Pool

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Facilities and services

Main Areas

24 h reception

Heating

Air-conditioning in the main facilities

Lift

Smoking Area

Access for people with reduced mobility in main areas (no adapted bathroom in the bedrooms)

Restaurant

Bar

Vending machine

Snack bar

Wifi and Internet

Wi-Fi

Free Wi-Fi in common areas

Main Hotel Services

Meeting Room

Games room

Laundry Service

Hairdressing salon

Free Luggage Room

Safe at the reception

Door man

Pets

Not Pet-Friendly

Spa and wellness

Massage Parlour

Body and Facial Care Treatments

Facilities

Balcony

Ping Pong

Pool table

Lounge with TV

Zona de juegos

Solarium

Darts

Children and animation

Children's Club

Adult Entertainment

Children entertainment

Live entertainment

Baby cribs

Cots available at the hotel (Extra Fee and Request in Advance)

Swimming pools

Outdoor Pool (summer)

Room services

These services are general and may vary according to the type of room.

Room Services

Telephone

Balcony

Hairdryer

Heating

Air Conditioning

Free Wi-Fi in the rooms

Safe to be paid at reception

Bathroom

Toilet

Shower or bathub

Parking

Parking 1

The accommodation has an indoor car park with extra charge

15€ / Per night

Check directly with the accommodation if they offer the possibility of booking the car park space in advance.

To consider:

Deposit of 50 € for the remote control, refundable at the end of the stay.
Subject to availability upon arrival

Parking 2

The accommodation has an outdoor car park with extra charge

10€ / Per night

Check directly with the accommodation if they offer the possibility of booking the car park space in advance.

To consider:

Subject to availability upon arrival

Pet Policy

Pets are not permitted in this accommodation.

About the accommodation

The Hotel Neptuno by On Group 4* is located in Roquetas de Mar, 250 meters from the sea, and very close to the Playa Serena golf course. The accommodation ski offers all the amenities of a modern and comfortable establishment.

It has 24-hour reception, heating and air conditioning, restaurant and snack bar, sun terrace with hammocks, Crib/Cot for a fee, free wifi throughout the hotel and outdoor car park for a fee. It also offers massages and treatments that you can consult their rates directly at reception.

It has hotel rooms and apartments with a high level of equipment, making it ideal for your family and golf holiday s.

If you stay in a room, you will have TV, telephone, heating and air conditioning, free wifi, safe (for a fee) and bathroom with shower or bathtub.

If you stay in the apartments you will have a kitchen area with hotplates, refrigerator, freezer, microwave, coffee maker and toaster. They also have television, telephone and bathroom with shower or bathtub and hairdryer.

In summer season, the beach bar is open from 12 noon so you can cool off with a drink, or try their selection of snacks, ice cream and tapas typical of the area, great!

Also in summer they offer entertainment program for adults and children, so that no one is left without enjoying a well-deserved holiday in Roquetas de Mar.

Booking this accommodation we recommend that you enjoy Playa Serena, a very long and very wide beach where you will be very easy to find a place. You can also visit Roquetas de Mar, located less than 6km from the accommodation, where you can stroll along the promenade of the town, visit the Castle of Santa Ana and enjoy its atmosphere.

Do not hesitate and book now at Hotel Neptuno by On Group 4 * for a few days as a couple or family!

Certain services listed in the accommodation description may be of extra charge. Please check with the reception desk upon arrival.

What our customers are saying about the accommodation

8.8

Very good

Based on 2978 reviews

Photos shared by our customers

See all

Real reviews

All reviews have been carefully checked and verified.

9.1 Merce Travelled with family April 2026

Sensaciones positivas, personal, limpieza, mantenimiento, comida, pisciba, gimnasio cumplen con su categoria de 4 esytellas

Falta de pesas en gimnasio. Agua con gas no tenian en buffet

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Excellent

10 Patricia Travelled with family April 2026

El excelente trato de todo el personal y el servicio. Estupendo todo!!

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Excellent

9.7 Betania Travelled with family April 2026

Cualquier necesidad nos la han resuelto sin ningún problema, la limpieza de las habitaciones de las mejores que he visto, ni un pelo de los anteriores huéspedes, el camarero de mesa , de los más veteranos un gustazo su educación, y por lo general los empleados genial. Las cámas eran muy cómodas

Nada

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Excellent

10 Jose Francisco Travelled with couple April 2026

La primera impresion nada mas entrar es muy buena. El servico excelente. La ubicación está genial, los apartamentos son muy amplios, teníamos una terraza mirando a la piscina con acceso directo a ella impresionante, todo muy limpio y cuando digo todo, es todo. La calidad y variedad del buffet muy buena. Nosotros fuimos en pareja pero con niños se disfruta tambien muy bien seguro. Repetiremos en neptuno sin ninguna duda y preferentemente en mis siguientes viajes voy a buscar hoteles del grupo On group, primero para verificar que todos siguen la misma línea y porque de verdad que nos ha encantado la estancia.

Colchones bastante duros para lo que estamos acostumbrados, pero lo prefiero asi, que no colchones muy usados en los que te undes para dormir. Y el chek out de los apartamentos a las 10 es muy temprano (al menos para mi) , aunque te ofrecen el guarda maletas gratuito, para poder echar el dia aunque ya no tengas apartamento disponible. Supongo que lo hacen también por el tema de la limpieza, al ser tan grandes lleva mas tiempo.

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Excellent

8.6 Antonio Travelled with couple April 2026

El Hotel muy bien situado, tranquilo y el personal genial.

Las mantas de las habitaciones muy flojas e insuficientes para el tiempo que hacia pues estuvimos a principios de abril.

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Very good

9.4 Ana Belén Travelled with family April 2026

La comida estaba muy rica, sobre todo los guisos. Pudimos disfrutar de la piscina interior a pesar de hacer frío fuera. Un punto muy a su favor. La ubicación del hotel con respecto a la playa, genial!!

Quizá más variedad en el desayuno por nombrar algo...

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Excellent

9.1 Miguel Angel April 2026

El sitio, la ubicación, el personal, la comida, la tranquilidad, todo s pequeños detalles que nos proporcionaron una estancia estupenda, volveremos a repetir

mejoraria el equipo de sonido ulitizado en el bingo...

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Excellent

9.7 Maria Travelled with family April 2026

Animación infantil,personal,buffet, todo genial

Al elegir apartamento la salida tenía que ser a las 10 (eso no lo había leído) aún así me dejaron salir a las 11.

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Excellent

9.4 Asunción Travelled with family April 2026

La animación estupenda, la comida pequeña pero muy buena, la piscina climatizada muy bien

la habitación, la cama no es demasiado cómoda

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Excellent

9.7 Jeronimo Travelled with couple April 2026

Me ha gustado mucho el hotel, con un personal muy amable y unas instaladores y servicios que me han sorprendido, mejor de lo que esperaba

Todo muy bien, quizás en la habitación faltaba en el cuarto de baño espejo de aumento y banquillo.

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Excellent

5.1 Antonio April 2026

Chicas de Atención personal dejan mucho que desear..limpieza 👍 ningún tipo de ventilación en aseos..y agua caliente q no llega para ducharse 3 personas

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Average

6.3 DHOYA October 2025 Location and room

Ubicación y habitación

Heated pool closed Last day pool and main areas closed Last day without hot water in the room

Piscina climatizada cerrada El último día piscina y zonas comunes cerradas El último día sin agua caliente en la habitación

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Average

6 Francisco Javier Travelled with family October 2025 Outside the hotel quite a few

Fuera del hotel bastantes

For a 4-star hotel, the food in a hospital is better.

Para ser de 4 estrellas la comida en un hospital la ponen mejor

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Average

10 Raquel Travelled with family October 2025 The rooms are large, I really liked that the room has different areas, the hotel entertainment is 10, the main areas are very good, the pool is luxurious, the girls were delighted with the Water Slides and jets, the buffet is very varied, everything is great.

Las habitaciones son grandes, me ha gustado mucho que la habitación tenga distintas zonas, el entretenimiento del hotel de 10, las zonas comunes están muy bien, la piscina de lujo, las niñas encantadas con los toboganes y los chorros, el buffet muy variado, todo genial

There were queues at the coffee machines, but I don't see it as a problem because I'm on holiday and I have all the time in the world.

Se hacían colas en las máquinas del café, pero tampoco lo veo problema porque estoy de vacaciones y tengo todo el tiempo del mundo

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Excellent

9.4 Blanca Travelled with couple October 2025 Spacious and clean apartment. Close to the beach but far from the center of Roquetas. Very friendly staff.

Apartamento amplio y limpio. Cerca de la playa aunque lejos del centro de Roquetas . Personal muy amable .

Little variety in the meals and a little tasteless.

Poca variedad en las comidas y un poco insípida .

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Excellent

8.9 M Rosa Travelled with family October 2025 We were given a very spacious and comfortable apartment and the entertainment staff made our stay very pleasant.

Nos dieron un apartamento muy amplio y confortable y el personal de animación amenizó mucho la estancia

Beverage service inside the restaurant was slow

El servicio de bebidas dentro del restaurante fue lento

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Very good

10 Inma Travelled with couple October 2025

El hotel muy bien La comida muy buena i los camareros un 10. Tuvimos un problemilla en la habitacion y mientras comiamos nos lo resolvieron. Volveremos.

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Excellent

6.9 Jose Antonio Travelled with family October 2025 I do not know what to emphasize after the episode of celiac disease and that they were warned, if we will contract again with you, you are not to blame.

No se que destacar después del episodio de la celiaquía y eso que estaban avisados , si que volveremos a contratar con vosotros, no tenéis culpa

I would appreciate that the kitchen staff was much more informed of what it is to be celiac, Friday and Saturday we were better because on Thursday we had a fight with the kitchen staff on this issue, this and much more on this issue, and the heated pool shines by its absence.

Agradecería que el personal de cocina estuviera mucho más informado de lo que es ser celiaco, viernes y sábado estuvimos mejor ya qu el jueves tuvimos una bronca con el personal de cocina por este tema, esto y mucho más en este tema , y la piscina climatizada brillo por si ausencia

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Good

8.9 Ritoti Travelled with couple October 2025

La habitación estupenda y el servicio, EXTRAORDINARIO y tan servicial como Alejandro

Que el sistema de limpieza de los utensilios del comedor mejore

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Very good

10 Yolanda Travelled with family October 2025

El hotel está genial. Super limpio, el personal muy amable y agradable, comida de todo tipo. En los apartados de limpieza e instalaciones no le doy más puntuación porque no lo hay, pero es para ponerle un 20.

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Excellent

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Frequently asked questions about Hotel Neptuno by On Group

Does the Hotel Neptuno by On Group have wifi connection?

The Hotel Neptuno by On Group offers free Wi-Fi in public areas.
The Hotel Neptuno by On Group has Wi-Fi.

Can I stay with a pet at Hotel Neptuno by On Group?

Pets are not allowed at Hotel Neptuno by On Group.

Is there children's cots available at Hotel Neptuno by On Group?

The Hotel Neptuno by On Group has cots available with direct payment at the hotel (you must request before you start your trip).

What can I do at Hotel Neptuno by On Group?

The Hotel Neptuno by On Group offers the following activities (some may be for a fee):

Masseur

Does the Hotel Neptuno by On Group have a swimming pool?

Yes, Hotel Neptuno by On Group has a swimming pool (this service could have an extra fee). Here you have more info about the swimming pool and other facilities.

Outdoor swimming pool (summer season)

Does the Hotel Neptuno by On Group have a 24h reception?

Yes, Hotel Neptuno by On Group has a 24-hour reception.

Is there heating in Hotel Neptuno by On Group?

Yes, Hotel Neptuno by On Group has heating in the common areas.

Is there air conditioning in the common areas at Hotel Neptuno by On Group?

Yes, Hotel Neptuno by On Group has air conditioning in the common areas.

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