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Hotel Neptuno by On Group

Paseo Central, nº45, Roquetas de Mar
8.8 See 2878 reviews
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Check-in/out and other info

Accommodation facilities/services

Parking

Parking 1
The accommodation has an indoor car park with extra charge
  • 15€ / Per night
To consider:
  • Deposit of 50 € for the remote control, refundable at the end of the stay.
Parking 2
The accommodation has an outdoor car park with extra charge
  • 10€ / Per night

Pet Policy

Pets are not permitted in this accommodation.

About the accommodation

The Hotel Neptuno by On Group 4* is located in Roquetas de Mar, 250 meters from the sea, and very close to the Playa Serena golf course. The accommodation ski offers all the amenities of a modern and comfortable establishment.

It has 24-hour reception, heating and air conditioning, restaurant and snack bar, sun terrace with hammocks, Crib/Cot for a fee, free wifi throughout the hotel and outdoor car park for a fee. It also offers massages and treatments that you can consult their rates directly at reception.

It has hotel rooms and apartments with a high level of equipment, making it ideal for your family and golf holiday s.

If you stay in a room, you will have TV, telephone, heating and air conditioning, free wifi, safe (for a fee) and bathroom with shower or bathtub.

If you stay in the apartments you will have a kitchen area with hotplates, refrigerator, freezer, microwave, coffee maker and toaster. They also have television, telephone and bathroom with shower or bathtub and hairdryer.

In summer season, the beach bar is open from 12 noon so you can cool off with a drink, or try their selection of snacks, ice cream and tapas typical of the area, great!
 
Also in summer they offer entertainment program for adults and children, so that no one is left without enjoying a well-deserved holiday in Roquetas de Mar.
 
Booking this accommodation we recommend that you enjoy Playa Serena, a very long and very wide beach where you will be very easy to find a place. You can also visit Roquetas de Mar, located less than 6km from the accommodation, where you can stroll along the promenade of the town, visit the Castle of Santa Ana and enjoy its atmosphere.
 
Do not hesitate and book now at Hotel Neptuno by On Group 4 * for a few days as a couple or family!
 

Certain services listed in the accommodation description may be of extra charge. Please check with the reception desk upon arrival.



Some of the services listed may require an additional fee. You can check the rates directly at the establishment. The accommodation may modify its catering service as needed. All information provided here is subject to change by the accommodation. If you have any questions, please contact us.
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Hotel Neptuno by On Group Paseo Central, nº45
Hotel Neptuno by On Group
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What our customers are saying about the accommodation

8.8
Very good
Based on 2878 reviews

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All reviews have been carefully checked and verified.
5.3 Miguel Angel Travelled with family September 2025 The pool is the best thing I have enjoyed.
La piscina es lo mejor que he disfrutado.
I was quite disappointed with the buffet service. A very large dining room for a small buffet bar. Waiting lines to get the food and not much variety. Then the evening activities, annoying outdoors until midnight.
Me ha defraudado bastante el servicio de buffet. Comedor muy grande para poco barra del buffet. Colas de espera para cojer la comida y no había mucha variedad. Luego las actividades de noche, molesta al aire libre hasta las 00:00.
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Average
7.1 María Alejandra Travelled with family September 2025 The pool, the facilities, and the location
La piscina, las instalaciones y la ubicación
The capacity in the buffet should be improved and it would improve the cleanliness since there were a lot of ants in the room and it smelled like a sewer.
Se debe mejorar el aforo en el buffet y mejoraría la limpieza ya que habían muchísimas hormigas en la habitación y olía a cañería.
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Good
8.9 Úrsula September 2025 This is the second time we have spent a few days at this hotel. It is really good, the main areas are clean, the buffet is very extensive, varied, and delicious.
El la segunda vez que pasamos unos días en en este hotel. Está súper bien, limpias las zonas comunes, el buffet muy amplio y variado y rico.
The room wasn't cleaned one day and they clean quickly. Maybe they have to do many rooms in a short time.
La habitación no pasaron a hacerla un día y limpian rápido. Será que tienen que hacer muchas habitaciones en poco tiempo.
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Very good
9.4 Ely Travelled with family September 2025 "It's the second time we repeat and everything is great. But the entertainment could be improved. Last year was much better. This year it seemed very scarce, especially for the children. Everything else was very good."
Es la segunda vez que repetimos y todo genial. Pero mejoraría la animación. El año pasado estuvo muchísimo mejor. Este año me ha parecido muy escasa sobre todo para los niños. Lo demás muy bien todo.
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Excellent
9.1 Jorge Travelled with couple September 2025 The buffet is of unbeatable quality, very varied and truly delicious food. I especially liked the policy of not wasting food.
El buffet es de una calidad inmejorable, comida muy variada y rica de verdad. Sobre todo me ha gustado la política de no tirar comida.
One downside is that the music from the activities/shows can be heard very loudly in the rooms, sometimes preventing rest.
Por poner alguna pega es que la música de las actividades/ espectáculos se escucha muy fuerte en la habitaciones impidiendo en ocasiones descansar.
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Excellent
8.6 José Luis Travelled with couple September 2025 Very good hotel to spend family holidays.
Muy bien hotel para pasar vacaciones en familia
The TV is a bit old, most channels don't work.
Un poco antigua la TV la mayoría de canales no se ven
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Very good
8 Carlos Travelled with family September 2025 The pool is large and its Water Slides are very good for both children and adults. The rooms are well insulated, you can't hear the other rooms. They have a wide variety of drinks at the buffet. They always have eggs on the grill and during lunch and dinner they have two types of fish and two types of meat. Overall, the hotel is very complete.
La piscina es grande y sus toboganes están muy bien tanto para niños como para adultos. Las habitaciones bien aisladas, no se escuchan las otras habitaciones. En el buffet tienen mucha variedad de bebidas. En la plancha tienen siempre huevo y durante la comida y la cena tienen dos tipos de pescado y dos de carne. En general muy completo el hotel.
Very careless and uninterested staff in helping the customer. We experienced this especially in the buffet and in the indoor and poolside cafeterias. Buffet very crowded and not well-prepared for so many customers.
Personal muy despreocupado y sin interés en ayudar al cliente. Nos pasó sobre todo en el buffet y en las cafeterías interior y de la piscina. Buffet muy masificado y poco preparado para tanto cliente.
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Very good
10 Nicolae Travelled with family September 2025 I must say that this is the first time I come across a hotel where ALL the staff is extremely kind and helpful, they made the stay very comfortable. The rooms, the cleanliness, the cuisine, the entertainment, everything PERFECT, and I must highlight the variety of food and drinks.
Debo decir que es la primera vez que me topo con un hotel donde TODO el personal es extremadamente amable y servicial, hicieron que la estancia sea muy confortable. Las habitaciones, la limpieza, la cocina, la animación, todo PERFECTO, y he de destacar la variedad de comidas y bebidas
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Excellent
8.9 David Travelled with family September 2025 A very nice hotel, good entertainment and varied buffet. We have been here for a few days but it has been a good experience.
Un hotel muy bonito,buena animación y buffet variado.hemos estado pocos días pero buena experiencia
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Very good
8.3 Jorge Travelled with couple September 2025 The pool is very nice with many sunbeds and clean water, the apartment is very spacious and well equipped, and the rest of the hotel in general is good.
La piscina está muy bien con muchas hamaca y el agua limpia, el apartamento muy espacioso y bien equipado y el resto del Hotel en general bien.
Although the food is not bad, where it falls a bit short is in the desserts, there is little variety, and the entertainment is a bit weak.
Aunque la comida no está mal donde flaquea un poco es en los postres, hay poca variedad, y la animación un poquito floja.
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Very good
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Frequently asked questions about Hotel Neptuno by On Group

Does the Hotel Neptuno by On Group have wifi connection?

  • The Hotel Neptuno by On Group offers free Wi-Fi in public areas.
  • The Hotel Neptuno by On Group has Wi-Fi.

Can I stay with a pet at Hotel Neptuno by On Group?

Pets are not allowed at Hotel Neptuno by On Group.

Is there children's cots available at Hotel Neptuno by On Group?

The Hotel Neptuno by On Group has cots available with direct payment at the hotel (you must request before you start your trip).

What can I do at Hotel Neptuno by On Group?

The Hotel Neptuno by On Group has the following activities available (some may be for a fee).
  • Masseur

Does the Hotel Neptuno by On Group have a swimming pool?

Yes, Hotel Neptuno by On Group has a swimming pool (this service could have an extra fee). Here you have more info about the swimming pool and other facilities.
  • Outdoor swimming pool (summer season)

Does the Hotel Neptuno by On Group have a 24h reception?

Yes, Hotel Neptuno by On Group has a 24-hour reception.

Is there heating in Hotel Neptuno by On Group?

Yes, Hotel Neptuno by On Group has heating in the common areas.

Is there air conditioning in the common areas at Hotel Neptuno by On Group?

Yes, Hotel Neptuno by On Group has air conditioning in the common areas.