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Hotel Neptuno by On Group

Name: Hotel Neptuno by On Group
Address: Paseo Central, nº45, Roquetas de Mar, 04740
Price range: Descubre precios y ofertas para este alojamiento
Rating: 8.8

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Paseo Central, nº45

• 4.4 km from the centre of Roquetas de Mar

8.8 See 2960 reviews

Check-in/out and other info

Hotel Neptuno by On Group Paseo Central, nº45

Map

Accommodation features

Internal parking

Water Slides

Pool

Accommodation not available

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Accommodation facilities/services

24 h reception
Heating
Air-conditioning in the main facilities
Lift
Smoking Area
Access for people with reduced mobility in main areas (no adapted bathroom in the bedrooms)
Restaurant
Bar
Vending machine
Snack bar
Wi-Fi
Free Wi-Fi in common areas
Meeting Room
Games room
Laundry Service
Hairdressing salon
Free Luggage Room
Safe at the reception
Door man
Not Pet-Friendly
Massage Parlour
Body and Facial Care Treatments
Balcony
Ping Pong
Pool table
Lounge with TV
Zona de juegos
Solarium
Darts
Children's Club
Adult Entertainment
Children entertainment
Cots available at the hotel (Extra Fee and Request in Advance)
Outdoor Pool (summer)

Room services

TV
Telephone
Balcony
Hairdryer
Heating
Air Conditioning
Free Wi-Fi in the rooms
Safe to be paid at reception
Toilet
Shower or bathub

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Parking

Parking 1

The accommodation has an indoor car park with extra charge

15€ / Per night

To consider:

Deposit of 50 € for the remote control, refundable at the end of the stay.
Subject to availability upon arrival

Parking 2

The accommodation has an outdoor car park with extra charge

10€ / Per night

To consider:

Subject to availability upon arrival

Pet Policy

Pets are not permitted in this accommodation.

About the accommodation

The Hotel Neptuno by On Group 4* is located in Roquetas de Mar, 250 meters from the sea, and very close to the Playa Serena golf course. The accommodation ski offers all the amenities of a modern and comfortable establishment.

It has 24-hour reception, heating and air conditioning, restaurant and snack bar, sun terrace with hammocks, Crib/Cot for a fee, free wifi throughout the hotel and outdoor car park for a fee. It also offers massages and treatments that you can consult their rates directly at reception.

It has hotel rooms and apartments with a high level of equipment, making it ideal for your family and golf holiday s.

If you stay in a room, you will have TV, telephone, heating and air conditioning, free wifi, safe (for a fee) and bathroom with shower or bathtub.

If you stay in the apartments you will have a kitchen area with hotplates, refrigerator, freezer, microwave, coffee maker and toaster. They also have television, telephone and bathroom with shower or bathtub and hairdryer.

In summer season, the beach bar is open from 12 noon so you can cool off with a drink, or try their selection of snacks, ice cream and tapas typical of the area, great!

Also in summer they offer entertainment program for adults and children, so that no one is left without enjoying a well-deserved holiday in Roquetas de Mar.

Booking this accommodation we recommend that you enjoy Playa Serena, a very long and very wide beach where you will be very easy to find a place. You can also visit Roquetas de Mar, located less than 6km from the accommodation, where you can stroll along the promenade of the town, visit the Castle of Santa Ana and enjoy its atmosphere.

Do not hesitate and book now at Hotel Neptuno by On Group 4 * for a few days as a couple or family!

Certain services listed in the accommodation description may be of extra charge. Please check with the reception desk upon arrival.

Some of the services listed may require an additional fee. You can check the rates directly at the establishment. The accommodation may modify its catering service as needed. All information provided here is subject to change by the accommodation. If you have any questions, please contact us.

What our customers are saying about the accommodation

8.8

Very good

Based on 2960 reviews

Photos shared by our customers

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All reviews have been carefully checked and verified.

6.3 DHOYA October 2025

Ubicación y habitación

Piscina climatizada cerrada El último día piscina y zonas comunes cerradas El último día sin agua caliente en la habitación

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Average

6 Francisco Javier Travelled with family October 2025

Fuera del hotel bastantes

Para ser de 4 estrellas la comida en un hospital la ponen mejor

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Average

9.4 Blanca Travelled with couple October 2025

Apartamento amplio y limpio. Cerca de la playa aunque lejos del centro de Roquetas . Personal muy amable .

Poca variedad en las comidas y un poco insípida .

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Excellent

10 Raquel Travelled with family October 2025

Las habitaciones son grandes, me ha gustado mucho que la habitación tenga distintas zonas, el entretenimiento del hotel de 10, las zonas comunes están muy bien, la piscina de lujo, las niñas encantadas con los toboganes y los chorros, el buffet muy variado, todo genial

Se hacían colas en las máquinas del café, pero tampoco lo veo problema porque estoy de vacaciones y tengo todo el tiempo del mundo

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Excellent

8.9 M Rosa Travelled with family October 2025

Nos dieron un apartamento muy amplio y confortable y el personal de animación amenizó mucho la estancia

El servicio de bebidas dentro del restaurante fue lento

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Very good

10 Inma Travelled with couple October 2025

El hotel muy bien La comida muy buena i los camareros un 10. Tuvimos un problemilla en la habitacion y mientras comiamos nos lo resolvieron. Volveremos.

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Excellent

6.9 Jose Antonio Travelled with family October 2025

No se que destacar después del episodio de la celiaquía y eso que estaban avisados , si que volveremos a contratar con vosotros, no tenéis culpa

Agradecería que el personal de cocina estuviera mucho más informado de lo que es ser celiaco, viernes y sábado estuvimos mejor ya qu el jueves tuvimos una bronca con el personal de cocina por este tema, esto y mucho más en este tema , y la piscina climatizada brillo por si ausencia

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Good

8.9 Ritoti Travelled with couple October 2025

La habitación estupenda y el servicio, EXTRAORDINARIO y tan servicial como Alejandro

Que el sistema de limpieza de los utensilios del comedor mejore

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Very good

10 Yolanda Travelled with family October 2025

El hotel está genial. Super limpio, el personal muy amable y agradable, comida de todo tipo. En los apartados de limpieza e instalaciones no le doy más puntuación porque no lo hay, pero es para ponerle un 20.

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Excellent

5.4 Julio Travelled with family September 2025

Estuvieron mi hija y su marido y fue una pesadilla

El periplo empezó con una habitación al lado del escenario y sin wifi, cambiaron a otra que no funcionaba el aire acondicionado y tenía bichos en la cama (no se si chinches o pulgas), dirección se mofó de ellos asegurando que eran picaduras de mosquitos a pesar de ser médicos, mi hija tuvo que pedir tratamiento médico. Yo me incorporé el fin de semana en otra habitación y al salir vi una pareja que estaba quejando de lo mismo. La versión oficial del hotel es que eran mosquitos pero claramente sabían que eran otra cosa. No aconsejo ir al hotel hasta que reconozcan el problema y aseguren que han erradicado los bichos.

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Average

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Frequently asked questions about Hotel Neptuno by On Group

Does the Hotel Neptuno by On Group have wifi connection?

The Hotel Neptuno by On Group offers free Wi-Fi in public areas.
The Hotel Neptuno by On Group has Wi-Fi.

Can I stay with a pet at Hotel Neptuno by On Group?

Pets are not allowed at Hotel Neptuno by On Group.

Is there children's cots available at Hotel Neptuno by On Group?

The Hotel Neptuno by On Group has cots available with direct payment at the hotel (you must request before you start your trip).

What can I do at Hotel Neptuno by On Group?

The Hotel Neptuno by On Group has the following activities available (some may be for a fee).

Masseur

Does the Hotel Neptuno by On Group have a swimming pool?

Yes, Hotel Neptuno by On Group has a swimming pool (this service could have an extra fee). Here you have more info about the swimming pool and other facilities.

Outdoor swimming pool (summer season)

Does the Hotel Neptuno by On Group have a 24h reception?

Yes, Hotel Neptuno by On Group has a 24-hour reception.

Is there heating in Hotel Neptuno by On Group?

Yes, Hotel Neptuno by On Group has heating in the common areas.

Is there air conditioning in the common areas at Hotel Neptuno by On Group?

Yes, Hotel Neptuno by On Group has air conditioning in the common areas.