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Hotel Neptuno by On Group

Name: Hotel Neptuno by On Group
Address: Paseo Central, nº45, Roquetas de Mar, Almería, 04740, Spain
Price range: Descubre precios y ofertas para este alojamiento
Rating: 8.9

Paseo Central, nº45 4.4 km from the centre of Roquetas de Mar

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View 92 photos

Facilities and services

Wifi and Internet

Spa and wellness

Children and animation

See all services and facilities

Check-in and check-out times

Check-in

from 14:00

Check-out

before 10:00

Hotel Neptuno by On Group Paseo Central, nº45

Hotel location

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Accommodation features

Internal parking

Pool

Continue with your booking

Time left: 17 hours 29 minutes.

Roquetas de Mar, sun and sand in Andalusia

Hotel Neptuno by On Group

8.9 3312 reviews

Roquetas de Mar, Costa de Almería

Full Board

FREE cancellation up to 6 days before your holiday!

2 nights from

97 € /pers.

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Facilities and services

Main Areas

24 h reception

Heating

Air-conditioning in the main facilities

Lift

Smoking Area

Access for people with reduced mobility in main areas (no adapted bathroom in the bedrooms)

Restaurant

Bar

Vending machine

Snack bar

Wifi and Internet

Wi-Fi

Free Wi-Fi in common areas

Main Hotel Services

Meeting Room Extra charge

Games room

Laundry Service Extra charge

Hairdressing salon

Free Luggage Room

Safe at the reception Extra charge

Door man

Pets

Not Pet-Friendly

Spa and wellness

Massage Parlour Extra charge

Body and Facial Care Treatments

Facilities

Balcony

Ping Pong

Pool table Extra charge

Lounge with TV

Zona de juegos

Solarium

Darts

Children and animation

Children's Club

Adult Entertainment

Children entertainment

Live entertainment

Baby cribs

Cots available at the hotel (Extra Fee and Request in Advance)

Swimming pools

Outdoor Pool (summer)

Room services

These services are general and may vary according to the type of room.

General room services

Telephone

Balcony

Heating

Air Conditioning

Free Wi-Fi in the rooms

Safe to be paid at reception

Bathroom

Toilet

Shower or bathub

Hairdryer

Check-in/out and other info

Breakfast: from 08:00h to 10:30h.

Meal times: from 1:30 pm to 3:30 pm.

Dinner Schedule: from 20:00h to 22:30h.

Cafeteria hours: from 09:00h to 24:00h.

beach bar: From 12 noon, in summer season.

cribs: €5/night (on request and availability).

Safe: 2.5€/night and 15€/week. A deposit of 10€ in cash must be left at reception.

Gym: free of charge!

Indoor swimming pool: only available in winter.

Children's Club: from 11:00h to 14:30h and from 15:30hh to 19:30hh.

Indoor and outdoor car park (check rates at reception): Subject to availability upon arrival

Parking

Parking 1

The accommodation has an indoor car park with extra charge

15€ / Per night

Check directly with the accommodation if they offer the possibility of booking the car park space in advance.

To consider:

Deposit of 50 € for the remote control, refundable at the end of the stay.
Subject to availability upon arrival

Parking 2

The accommodation has an outdoor car park with extra charge

10€ / Per night

Check directly with the accommodation if they offer the possibility of booking the car park space in advance.

To consider:

Subject to availability upon arrival

Pet Policy

Pets are not permitted in this accommodation.

About the accommodation

The Hotel Neptuno by On Group 4* is located in Roquetas de Mar, 250 meters from the sea, and very close to the Playa Serena golf course. The accommodation ski offers all the amenities of a modern and comfortable establishment.

It has 24-hour reception, heating and air conditioning, restaurant and snack bar, sun terrace with hammocks, Crib/Cot for a fee, free wifi throughout the hotel and outdoor car park for a fee. It also offers massages and treatments that you can consult their rates directly at reception.

It has hotel rooms and apartments with a high level of equipment, making it ideal for your family and golf holiday s.

If you stay in a room, you will have TV, telephone, heating and air conditioning, free wifi, safe (for a fee) and bathroom with shower or bathtub.

If you stay in the apartments you will have a kitchen area with hotplates, refrigerator, freezer, microwave, coffee maker and toaster. They also have television, telephone and bathroom with shower or bathtub and hairdryer.

In summer season, the beach bar is open from 12 noon so you can cool off with a drink, or try their selection of snacks, ice cream and tapas typical of the area, great!

Also in summer they offer entertainment program for adults and children, so that no one is left without enjoying a well-deserved holiday in Roquetas de Mar.

Booking this accommodation we recommend that you enjoy Playa Serena, a very long and very wide beach where you will be very easy to find a place. You can also visit Roquetas de Mar, located less than 6km from the accommodation, where you can stroll along the promenade of the town, visit the Castle of Santa Ana and enjoy its atmosphere.

Do not hesitate and book now at Hotel Neptuno by On Group 4 * for a few days as a couple or family!

Certain services listed in the accommodation description may be of extra charge. Please check with the reception desk upon arrival.

Some of the services listed may require a fee. You can check the rates directly at the accommodation. All information in this listing is subject to change by the accommodation. If you have any questions, please contact us.

What our customers are saying about the accommodation

8.9

Fabulous

Based on 3312 reviews

Photos shared by our customers

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Select a topic to see specific reviews

Food696 67%

Staff639 86%

Rooms458 77%

Cleanliness403 63%

Buffet259 71%

Location240 88%

Facilities197 80%

Children141 72%

Entertainment118 65%

Activities110 54%

Beach69 91%

Pool69 91%

Breakfast67 57%

Accommodation65 98%

Maintenance59 69%

Bed55 60%

Comfort52 85%

Car Park51 65%

Water Slides48 81%

Bar46 54%

Real reviews

All reviews have been carefully checked and verified.

Real reviews

All reviews have been carefully checked and verified.

8.9 Manu Travelled with family August 2026 Very varied buffet, lots of entertainment throughout the day, spacious and well-equipped apartment.

Buffet muy variado, mucha animación durante todo el día, apartamento amplio y bien equipado.

To avoid queues at the buffet and to be able to get a sun lounger by the pool, we had to go early, as it got quite crowded at peak times.

Para evitar colas en el buffet y poder coger hamaca en la piscina nos tocaba ir pronto, ya que en horas punta estaba un tanto masificado.

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Fabulous

9.1 Antonio August 2026 The hotel was great, and the food was fantastic. The Water Slides for the kids were amazing too—they just wanted to be in the pool all the time! The beach was really close, clean, and there were bike rentals right next door. It's a great option—the beach is perfect for walking.

El hotel genial, la comida de lujo. Los toboganes para los niños también una pasada, solo querían estar en la piscina!!...la playa muy cerquita, limpia, alquiler de bicicletas al lado, una gran opción...la playa genial para pasear

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Superb

9.7 Juan José Travelled with family August 2026 Everything was great except for the mattresses and pillows.

Todo estuvo genial menos colchones y almohadas

This is the second year we've stayed here, but the mattresses and pillows weren't very good.

Este es el segundo año que estamos en el, pero los.colchones.y almohadas no estabanuy catolicos

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Superb

10 María Travelled with family August 2026 Very professional staff and a very family-friendly hotel.

Muy buenos profesionales y hotel muy familiar.

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Superb

8.9 Mari Travelled with family August 2026 Super complete buffet for every meal, amazing activity staff! Thanks to Maxi and Fabián for brightening our days with every game and every aquagym session!

Buffet súper completo para todas las comidas, monitores increíbles!! Gracias a Maxi y Fabián por alegrarnos con cada juego y cada aquagym!

Ant infestation in the room and on the terraces.

Plaga de hormigas en la habitación y terrazas.

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Fabulous

6.9 Miriam Travelled with family August 2026 The best thing about this hotel is the entertainment; the staff running the activities are amazing.

Lo mejor que tiene este hotel es la animación los monitores son la caña

I would really improve the hotel's cleanliness and do something if you see it full of mosquitoes, instead of me having to go out and buy insect spray.

Mejoraría mucho la limpieza del hotel y haría algo si la ves llena de mosquitos y no tener que ir yo a comprar un insecticida

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Very good

7.7 Judit Travelled with family August 2026 The facilities are very well set up for families and children, especially the pool and the entertainment.

Las instalaciones muy preparadas para ir en familia y con niños, la piscina y la animación

I would improve the quality and variety of the food.

Mejoraría la calidad y variedad de la comida

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Very good

9.4 Eva Travelled with couple August 2026 The buffet was really varied, the staff were attentive, and the daily activities were very entertaining. The entertainment team especially deserves a mention— they’re amazing; without each of them, it just wouldn’t be the same.

El buffet super completo, el personal atento, las actividades diarias muy entretenidas y a destacar el equipo de animación que son la leche sin cada unos de ellos no seria lo mismo.

Have some books in Spanish in the library, since they were all in German or English.

Tener en la biblioteca libros en español, ya que todos eran en aleman o ingles.

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Superb

10 Jorge Travelled with family August 2026 The buffet is very good, with lots of variety and good quality. The hotel entertainment is excellent for both children and adults. In particular, one of the entertainers, Maxi, kept everyone in high spirits.

El buffet es muy bueno, tiene mucha variedad y está bien de calidad. La animación del hotel es muy buena, tanto para niños como para adultos, en concreto uno de los animadores, Maxi, mantenía animado a todo el mundo.

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Superb

9.4 Claudia Travelled with friends August 2026 We had a great time in the apartment. It had everything we needed and was really comfortable, with direct access to the pool, which is a real bonus when you have kids. We’ll definitely come back.

Hekos estado genial en un apartamento . Tenia todo lo necesario y super conodo con salida a la piscina, q con niños se agradece. Volveremos seguro

Nothing

Nada

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Superb

7.1 Javier Travelled with family August 2026 The pool was great, the entertainment staff, waiters, reception… everyone was fantastic. The food was very good. Car Park was more or less easy.

La piscina genial, los monitores de animación, camareros, recepción....todos fenomenal. Comida muy buena. Más o menos fácil aparcamiento

In my case, the worst thing was the cleanliness of the room, the beds were a bit uncomfortable, and as for the food, as I mentioned, it's good but there isn't much variety of dishes to choose from, and for people with allergies, there are very few options.

En mi caso lo peor ha sido la limpieza de la habitación, camas un poco incómodas y sobre la comida como he dicho está buena lo único que hay poca variedad de platos para elegir y para alérgicos muy poca variedad de platos

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Very good

9.4 Luis Francisco Travelled with couple August 2026 The hotel is very good, I thought everything was excellent - the facilities, the staff, the location...

El hotel está muy bien me pareció todo fenomenal, las instalaciones el personal, la ubicacion..

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Superb

10 Sara Travelled with family August 2026 Everything was great, I would definitely go again.

Todo genial,repetiría sin duda

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Superb

9.4 Miguel Travelled with family August 2026 Staff were extremely friendly, the waiters very attentive and polite, and the receptionist also very kind — she sorted out a small problem with the room air conditioning by sending maintenance as soon as we told her.

Personal super amable, camareros super atentos y educados, recepcionista super amable tambien, nos resolvió un problemilla con el aire de la habitacion mandando al personal de mantenimiento al momento de decirselo

In our view, there is nothing to improve

Para nuestro criterio, no hay nada que mejorar

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Superb

9.7 Marta Travelled with family August 2026 A hotel to return to again. Nothing bad to say. From the buffet staff, the apartment, the cleanliness, the attention of every single employee, to the entertainment and activities...BRILLIANT

Un hotel para volver otra vez. Nada malo que decir. Desde el personal del buffet, el apartamento, la limpieza, la atención de todos y cada uno de los trabajadores, la animación, actividades...GENIAL

For example, our check-in was at 14:00 and the apartment wasn’t ready, but they offered us the option to go in and have lunch meanwhile with no problem, and by the time we finished we already had the keys.

Por decir algo, teníamos la entrada a las 14 y el apartamento no estaba listo, pero nos dieron la opción de entrar a comer mientrss tanto y sin ningún inconveniente, y al terminar ya teniamos las llaves!

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Superb

8.9 Javier Travelled with family August 2026 Family-run hotel, not overcrowded, friendly staff.

Hotel familiar, nada masificado, personal amable.

Very basic buffet, and a very small kids' club for the number of children who usually stay.

Buffet muy básico, y club social muy pequeño para la cantidad de niños que suele estar alojado

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Fabulous

9.7 Miguel Ángel Travelled with couple August 2026 We stayed in an apartment and everything was amazing. Large room, comfortable beds, pool view with a great atmosphere, the pool was fantastic and the entertainment team deserves special mention (Maxi, Fabián and Carmen are incredible, always skilful and smiling, and so friendly that they make you feel very comfortable). A very welcoming hotel for all kinds of guests (adults, children, families, couples...).

Nos alojamos en un apartamento y todo increíble. Habitación grande, camas cómodas, vista a la piscina viendo el buen ambiente, la piscina genial y por supuesto destacar la animación ( Maxi , Fabián y Carmen son increíbles , siempre con habilidad y sonrisa en la cara y un trato cercano que te hace sentir muy cómodo.)Hotel muy acogedor para todo tipo de clientes ( adultos, niños, familias parejas....)

Just to give an example of something to keep enjoying in the future, perhaps add water Water Slides.

Por poner algo con lo que seguir divirtiéndonos quizás en un futuro añadir toboganes.

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Superb

10 Josué Travelled with family August 2026 My wife and I stayed with our little girl, who is almost four, and it was great. Everyone was very friendly, the buffet was very good, and including drinks was a real bonus. The facilities are fine and we happened to be there in a week when the hotel was about 30-50 people short of full, so it was perfect for us.

Hemos estado mi mujer y yo con nuestra nena de casi 4 años y la verdad que genial. Muy agradable todos, muy bien el buffet, puntazo el incluir las bebidas. Las instalaciones están bien y hemos coincidido en una semana en el que el hotel faltaban unas 30-50 personas para llenarse, así que hemos estado perfectos.

Although the entertainment team are good and put a lot of effort in, I would personally include more evening performers — they only brought in a magician for one night and he was fantastic!

Aún que la animación está bien y se lo curran, para mi gusto metería a la noche más artistas, solo una noche llevaron a un mago que lo hizo de 10!

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Superb

8.9 Ana Travelled with family August 2026 The service was excellent, and the cleaning staff, waiters and entertainment team were all very pleasant and professional. The facilities and location were great.

El servicio genial, el personal de limpieza, los camareros, los animadores, todos muy agradables y profesionales. Las instalaciones y ubicación super bien.

The food did have a wide variety, but it was a bit repetitive.

La comida es cierto que había mucha variedad pero era un poco repetitiva.

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Fabulous

7.4 Soraya August 2026 The entertainment team are the best

Los chicos de animación son los mejores

The food is very basic and of poor quality

La comida, es muy basica y de poca calidad

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Very good

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Frequently asked questions about Hotel Neptuno by On Group

Does the Hotel Neptuno by On Group have wifi connection?

The Hotel Neptuno by On Group offers free Wi-Fi in public areas.
The Hotel Neptuno by On Group has Wi-Fi.

Can I stay with a pet at Hotel Neptuno by On Group?

Pets are not allowed at Hotel Neptuno by On Group.

Is there children's cots available at Hotel Neptuno by On Group?

The Hotel Neptuno by On Group has cots available with direct payment at the hotel (you must request before you start your trip).

What can I do at Hotel Neptuno by On Group?

The Hotel Neptuno by On Group offers the following activities (some may be for a fee):

Masseur

Does the Hotel Neptuno by On Group have a swimming pool?

Yes, Hotel Neptuno by On Group has a swimming pool (this service could have an extra fee). Here you have more info about the swimming pool and other facilities.

Outdoor swimming pool (summer season)

Does the Hotel Neptuno by On Group have a 24h reception?

Yes, Hotel Neptuno by On Group has a 24-hour reception.

Is there heating in Hotel Neptuno by On Group?

Yes, Hotel Neptuno by On Group has heating in the common areas.

Is there air conditioning in the common areas at Hotel Neptuno by On Group?

Yes, Hotel Neptuno by On Group has air conditioning in the common areas.

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Cloudflare	__cf_bm	Security cookie that manages traffic and filters malicious bots.	Cloudflare	30 minutes
Facebook	_fbp	Delivers advertising products, such as real-time offers from third parties.	Facebook	3 months
Hotjar	_hjSessionUser_userId	Identifies the same user across multiple sessions.	Hotjar	1 year (approx.)
Hotjar	_hjSession_userId	Maintains session data for the current visit.	Hotjar	Session
TikTok	_tt_enable_cookie	Determines if the browser accepts cookies.	TikTok	13 months
TikTok	_ttp	Tracking and analytics cookie measuring ad performance.	TikTok Analytics	3 months
Microsoft Bing Ads	_uetsid	Tracks user interactions with advertising.	Microsoft Bing Ads	24 hours
Microsoft Bing Ads	_uetvid	Tracks user interactions with advertising.	Microsoft Bing Ads	2 weeks (approx.)
Amazon Ads	ad-id	Helps deliver relevant ads and measure performance.	Amazon Advertising	7 months
Amazon Ads	ad-privacy	Manages user privacy preferences related to advertising.	Amazon Advertising	2 years
Hotjar	exp_pricing_fall_assignment	Assigns users to pricing experiments.	Hotjar	1 month
Twitter (X)	guest_id	This cookie collects information about the user's visits to the website (e.g.; how many times the user has visited the website, how much time has elapsed, which pages have been visited). This data is used to personalize and improve the service offered by Twitter (X).	Twitter (X)	2 years
Twitter (X)	guest_id_ads	Collects visitor behavior information from multiple websites. This information is used on the web to optimize advertising relevance.	Twitter (X)	2 years
Twitter (X)	guest_id_marketing	Cookie used by Twitter for marketing and ad personalization purposes.	Twitter (X)	2 years
Twitter (X)	muc_ads	Used for ad personalization and performance measurement.	Twitter (X)	2 years
Twitter (X)	personalization_id	Stores preferences to personalize content and ads.	Twitter (X)	2 years
TikTok	odin_tt	Tracks and analyzes user behavior.	TikTok	13 months
TikTok	tt_chain_token	Tracks user behavior across pages and sessions.	TikTok	5 months
TikTok	ttwid	Identifies users to deliver recommendations and ads.	TikTok	11 months
TikTok	ttcsid*	This cookie, managed by TikTok, tracks the session when a user clicks on TikTok ads. It allows to assign a unique identifier to better understand the user's behavior and measure the actions or conversions performed during that same session.	TikTok	3 months
Spotify	__spdt	Cookie used by Spotify to analyze user interactions on a website, specifically focusing on the actions audio users take after listening to or watching an ad.	Spotify	13 months
DoubleClick (Google)	test_cookie	This cookie is used to determine whether the user's browser supports cookies.	Google Ads / DoubleClick	15 minutes
Google	g_state	Stores the user's logout state and is set when using the One Tap popup or automatic login.	Google One Tap	7 days
Google	g_csrf_token	Used as a security measure to verify the authenticity of requests during login with Google and protect the user against CSRF attacks.	Google One Tap	5 minutes
Google	LSOLH	Cookie used to manage the user session and authentication in Google services.	Google	1 year
Google	__Secure-ENID	This cookie is used by Google to remember user preferences and other relevant information in order to improve the browsing experience.	Google	13 months
Google	NID	This cookie is used by Google to remember user preferences and other relevant information in order to improve the browsing experience.	Google	6 months
Datadog	_dd_s	Cookie used to aggregate all events generated from a single user session across multiple pages. It contains the current session ID, whether the session is excluded due to sampling and the session expiration date. In this way, the system can better understand how the user uses the various sites in that session.	Datadog	4 hours
Amazon CloudFront	CloudFront-Key-Pair-Id	Used to control access to restricted content in CloudFront.	Amazon CloudFront	Varies by configuration
Amazon CloudFront	CloudFront-Policy	Contains the base64-encoded access policy for restricted content.	Amazon CloudFront	Varies by configuration
Amazon CloudFront	CloudFront-Signature	Contains the digital signature of the access policy to verify authenticity.	Amazon CloudFront	Varies by configuration

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