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Alegria Fenix Family

Name: Alegria Fenix Family
Address: Paseo Central, 44, Urbanización Playa Serena, Roquetas de Mar, Almería, 04740, Spain
Price range: Descubre precios y ofertas para este alojamiento
Rating: 7.3

Paseo Central, 44, Urbanización Playa Serena 4.4 km from the centre of Roquetas de Mar

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Highlighted Facilities and services

Wifi and Internet

Children and animation

Pets

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Check-in and check-out times

Check in

From 14:00

Check out

Before 10:00

Alegria Fenix Family Paseo Central, 44, Urbanización Playa Serena

Hotel location

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Accommodation features

Near the beach

Internal parking

Pet-Friendly

Pool

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Facilities and services

Main Areas

24 h reception

Heating

Air-conditioning in the main facilities

Lift

Access for people with reduced mobility in main areas (no adapted bathroom in the bedrooms)

Restaurant

Bar

Vending machine

Breakfast (Buffet)

Lunch (Buffet)

Dinner (Buffet)

Gluten-free food on request

Wifi and Internet

Wi-Fi

Free Wi-Fi in common areas

Main Hotel Services

Meeting Room Paid

Laundry Service Paid

Car Hire

Currency exchange

Free Luggage Room

Safe at the reception Paid

Door man

Facilities

Garden

Balcony

Tennis Court Paid

Ping Pong

Pool table Paid

Lounge with TV

Solarium

Darts Paid

Children and animation

Children's Club

Live entertainment

Pets

Pet-Friendly on request (check fee)

Swimming pools

Outdoor Pool (summer)

Baby cribs

Free Baby Cot (on request)

Check-in/out and other info

Breakfast: from 08:00h to 10:30h.

Lunch Schedule: from 13:00h to 15:30hh.

Dinner Schedule: from 20:00h to 22:30h.

Safe: 4€/night. With a deposit of 15€ in cash for the key. When you return the key, the deposit will be refunded.

Outdoor pool hours: from 10:30h to 19:30h.

Opening of swimming pools: in the summer season (approximately from 20/06 to 15/09) the outdoor swimming pool is open.

About the pool Water Slides: minimum height: 90cm; maximum height: 150cm.

Pool towels: 20/towel deposit per towel.

Parking

Parking 1

The accommodation has a car park with extra charge

15€ / Per night

Check directly with the accommodation if they offer the possibility of booking the car park space in advance.

Parking 2

There's a car park close to the accommodation available with extra charge

15€ / Per night

Pet Policy

This accommodation allows pets with the following conditions:

Maximum weight: 8 kg/pet

Price: 10 €/night and pet

A maximum of one pet per room is allowed.

Pets are not allowed in the main areas of the hotel.

Important Information: Once you've completed your booking, please send us a message via the contact section to inform us that you will be travelling with your pet. This allows us to notify the accommodation in advance, ensuring everything is prepared for your arrival.

About the accommodation

The hotel Alegria Fenix Family 4* has a new management. This hotel is perfect for a stay to relax and enjoy the beach, as it is very close.

The accommodation has 24h reception, bar, restaurant, air conditioning and heating, Wifi, indoor and outdoor car park and, in addition, pets are allowed!

All rooms have TV, telephone, air conditioning, heating, Wifi connection, safe (for a fee), minibar, balcony and a fully-equipped bathroom with shower or bathtub, hairdryer and amenities.

This hotel is very well located so you can enjoy all the services you can imagine.

Book now at the Alegria Fenix Family 4* hotel!

Some of the services listed may require a fee. You can check the rates directly at the accommodation. All information in this listing is subject to change by the accommodation. If you have any questions, please contact us.

What our customers are saying about the accommodation

7.3

Good

Based on 1364 reviews

Photos shared by our customers

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Food(396)

Staff(374)

Cleanliness(293)

Rooms(257)

Facilities(151)

Location(133)

Buffet(131)

Maintenance(92)

Air conditioning(84)

Management(70)

Pool(67)

Breakfast(62)

Children(43)

Activities(39)

Entertainment(34)

Bar(32)

Bed(32)

Hammocks(30)

Elevator(27)

Reception(27)

Real reviews

All reviews have been carefully checked and verified.

Real reviews

All reviews have been carefully checked and verified.

1 Antonio Travelled with couple July 2026 Nothing, poor service, poor cleanliness, a pool with more chlorine than water, food of very low industrial quality, the room isn’t even worth half a star — a scam. Don’t waste your money; this is the worst hotel I have ever stayed in.

Nada, poca atención, poca limpieza, piscina con más cloro que agua, comida de muy poca categoría industrial,habitación no es ni de media estrella un timo, gastar el dinero y venir a este hotel el peor de todos lo que he estado.

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Basic

5.4 Lucia Travelled with family July 2026 Shared pool serving several apartment blocks, so there isn’t enough space for hotel guests and forget about getting a sun lounger. Rooms aren’t soundproofed — you can hear everything.

Piscina compartida con varios edificios de apartamentos, lo cual no hay espacio para la gente del hotel y olvidate de conseguir alguna hamaca. Habitaciones sin aislar el ruido se oye todo.

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Average

7.7 Mariluz Travelled with couple July 2026 The room was very spacious with a comfortable bed. Close to the beach.

La habitación muy amplia y buena cama. Cerca de la playa

The buffet could be a little more varied.

El buffet podría ser algo más variado.

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Good

7.7 Jashe Travelled with family July 2026 The hotel was excellent, with very clean facilities.

El hotel estaba fenomenal., las instalaciones muy limpias.

The pool became overcrowded. Afternoon pool sports take up space and make it even more crowded.

La piscina se masificaba demasiado. Los deportes de piscina por la tarde ocupan un espacio que hace que semasifique más.

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Good

6.3 Maria Del Pilar Travelled with family July 2026 The quadruple rooms are quite spacious

Las habitaciones para cuatro son bastante amplias

The beds are very hard and the food has little variety, with mediocre quality and small portions

Las camas son muy duras y la comida poca variedad, calidad regular y escasa

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Average

6.7 Miguel Angel Travelled with family July 2026 Generally good

Bien en general

Very poor-quality food

Comida de muy mala calidad

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Good

3.6 Rocío Travelled with family July 2026 The only good thing about the room was the views overlooking the pool.

La habitación lo único bueno que tenía, eran las vistas que daban directamente a la piscina.

The food was scarce and lacking variety, the rooms quite old and when they made the beds it looked as if a tractor had run over them. On one occasion they took the towels and left me without any. The room TV was ancient, the lifts were extremely slow — an absolute nightmare.

La comida escasa y poco variable, las habitaciones bastante antiguas y cuando iban a hacerte las camas parecia que le había pasado un tractor por encima, una de las veces se llevaron las toallas y no me dejaron toallas, la TV de la habitación antigua no lo siguiente, los ascensores lentos no lo siguiente, una auténtica locura

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Basic

4.4 José Ramon Travelled with family July 2026 Acceptable location

Ubicación aceptable

Hotel rough around the edges... Food quite poor... car park is a nightmare... the pool feels too small for serving so many guests from two hotels... I wouldn't return.

Hotel áspero ... Comida bastante mala...aparcar es una odisea...la piscina se queda pequeña al dar servicio a tanta gente de dos hoteles...yo no volveria

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Basic

7.4 María Cristina Travelled with family July 2026 Room cleaning, very good air conditioning both in the rooms and throughout the hotel, and a superb swimming pool.

Limpieza de las habitaciones, climatización muy buena tanto en la habitaciones como en el resto del hotel y una piscina estupenda.

Shower tray in the bathrooms and more variety at the buffet.

Plato de ducha en los baños y más variedad en el buffet.

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Good

5.3 Maria Verdugo Gutierrez July 2026 The food was very, very poor; the same every day, dishes even ran out. We will not return.

La comida muy muy mejorable; todos los dias lo mismo, se terminaban hasta los platos. No volvemos

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Average

7.4 Beatriz Travelled with family July 2026 Spacious room for a family of four. Friendly staff

Habitación amplia para una familia de 4 personas. Personal amable

The pool is very small for so many people, with few sunbeds and little shade. The food is very basic.

La piscina muy pequeña para tanta gente, pocas hamacas y poca sombra. La comida muy batallera

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Good

6.6 María Del Mar Travelled with couple July 2026 The pool is very nice. The dining-room staff are very competent and hardworking. The room is spacious.

La piscina está muy bien. El personal del comedor muy competente y trabadores. La habitación amplia.

The pool toilets were dirty and there was a strong smell of urine. Breakfast was always the same. The evening entertainment for adults was awful. It was the worst. This is the third time I have stayed at this hotel and the daytime entertainment is very dull while the evening shows are old-fashioned and lacking humour from the entertainers.

Los baños de la piscina sucios y mucho olor a pipi. El desayuno siempre lo mismo. La animación para adultos ( sobre todo por la noche) fatal. Ha sido lo peor. Es la tercera vez q voy a este hotel y la animación muy aburrida de día y por la noche muy anticuada y con poco gracias los animadores

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Good

6.9 Maria Jose Travelled solo July 2026 I really liked the entertainers, and the cleaning staff and reception team.

Los animadores me han gustado mucho. Y el personal de limpieza y la gente de la recepción.

I would improve the food. Also, they wouldn’t let me take a glass bottle of water out of the dining room.

Mejoraría la comida. El qué no me dejarán sacar una botella de agua del comedor, por ser de cristal

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Good

6 Griselda Travelled with family July 2026 The entertainment was good; I think it’s the best part of the hotel.

La animación estuvo bien yo creo que es lo mejor del hotel

There is a lot to improve in this hotel, as there were parts that were very old and dirty. The pool loungers were sinking, the buffet had very little variety, but what there was was good. As for the desserts, it was mostly the same. The staff, that is, were very friendly. All in all, I think that for a four-star hotel it leaves a lot to be desired.

Hay mucho que mejorar en este hotel ya que había partes del hotel muy viejas y sucias,las hamacas de la piscina se hundían,la comida del buffet muy poca variedad pero lo que había estaba buena de los postres siempre lo mismo,el personal eso si muy amable,en fin yo creo que para ser un hotel de 4 estrellas deja mucho que desear

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Average

4.6 Juan Antonio July 2026 The pool area

L@ zona de la piscina

The buffet food was terrible.

La comida del buffet, malísima.

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Basic

8.3 Jose Tomas Travelled with family July 2026 The huge rooms for 4 adults, 2 single beds (90 cm) and one double bed, with a balcony.

Las habitaciones enormes para 4 adultos 2 camas de 90 y una de matrimonio habitaciones con balcón

The only downside is that the breakfast does not have products for diabetics.

Lo único malo no tienen en el desayuno productos para diabeticos

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Very good

8.3 Angela Travelled with family July 2026 We went for 5 days at the beginning of July. There were four of us: two adults and two girls. The room was spacious, the mattresses comfortable, and there were two pillows for each person—great. The bathroom was fine, the cleaning was fine. The food and dinner were fine, there was always meat, fish, and chicken to choose from, in addition to some fish and meat cooked live on the grill, as well as a first course with several options to choose from. Breakfasts were the same, with live stations for pancakes and fried eggs, plus other things... overall, quite good. Big pool, quite a few sun loungers, a water slide for children. The distance to the beach was a short walk with children, about 15 minutes. Overall, quite good.

Fuimos 5 dias a primeros de julio éramos cuatro,dos adultos y dos niñas la habitación amplia los corchones comodos ,almohadas dos para cada uno genial,baño bien,limpieza bien, La comida y cena bien ,siempre había carne, pescado y pollo para elegir,además de algo de pescado y carne en vivo a la plancha, además de 1° varías cosas para eleguir , los desayunos igual en vivo tortitas y huevos fritos además otras cosas...en general bastante bien👍 Piscina grande , bastantes tumbonas, tobogan para niños , La distancia a la playa un paseito con niños unos 15m En general bastante bien

I have no complaints. If it were closer to the beach, it would be the osti.....

No tengo ninguna queja, Si estuviera más cerca de la playa sería la osti.....

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Very good

5.7 Mario Travelled with family July 2026 The children's pool was very neglected, the quality of the food was just okay and the hotel in general needs refurbishment. The worst thing was finding the windshield of my car, parked in the hotel’s private car park, cracked in two places; when I asked the hotel to take responsibility they washed their hands of it, hiding behind a disclaimer sign at the car park entrance. Apart from that, everything was fine.

La piscina infantil estaba muy descuidada, la comida de calidad justita y el hotel en general necesita una reforma, lo peor el final al encontrar la luna parabrisas de mi coche aparcado toda la entancia en el parking privado del hotel fracturada por dos lugares y al pedir responsabilidades el hotel se lavo las manos escudandose en un cartel a la entrada de su parking de descargo de responsabilidad... por lo demas todo correcto.

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Average

8 David Travelled with family June 2026 I have liked the facilities and the entertainment for both adults and children, and the distance to the beach. Varied buffet and tasty food (avoid peak crowd times).

Me han gustado las instalaciones y la animación tanto de adultos como infantil y la distancia a la playa. Buffet variado y comida rica (evita horas de más afluencia).

I think the reception staff should be a bit friendlier... I don’t know, a smile every now and then makes a good first impression.

El personal de recepción pienso que debería ser algo más simpática...no se,una sonrisa de vez en cuando da una buena primera impresión agradable.

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Very good

4.7 Jorge Travelled with couple June 2026 Possibly the bed, which isn’t bad.

Posiblemente la cama,que no está mal.

The cleanliness could be improved, and the food is the worst of the worst.

La limpieza es mejorable,la comida es lo peor de lo peor.

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Basic

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Frequently asked questions about Alegria Fenix Family

Does the Alegria Fenix Family have wifi connection?

The Alegria Fenix Family offers free Wi-Fi in public areas.
The Alegria Fenix Family has Wi-Fi.

Can I stay with a pet at Alegria Fenix Family?

Pets are allowed at Alegria Fenix Family (on request and direct payment at the hotel). Check the conditions.

Is there children's cots available at Alegria Fenix Family?

The Alegria Fenix Family has free cots available at the hotel (please request before your trip).

Does the Alegria Fenix Family have a swimming pool?

Yes, Alegria Fenix Family has a swimming pool (this service could have an extra fee). Here you have more info about the swimming pool and other facilities.

Outdoor swimming pool (summer season)

Does the Alegria Fenix Family have a 24h reception?

Yes, Alegria Fenix Family has a 24-hour reception.

Is there heating in Alegria Fenix Family?

Yes, Alegria Fenix Family has heating in the common areas.

Is there air conditioning in the common areas at Alegria Fenix Family?

Yes, Alegria Fenix Family has air conditioning in the common areas.

Is there a restaurant at Alegria Fenix Family?

Yes, Alegria Fenix Family has a restaurant.

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