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Alegria Fenix Family

Paseo Central, 44, Urbanización Playa Serena
• 4.4 km from the centre of Roquetas de Mar
7.2 See 1191 reviews

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Alegria Fenix Family Paseo Central, 44, Urbanización Playa Serena
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Accommodation features
Internal parking
Pet-Friendly
Pool

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Alegria Fenix Family
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Facilities and services

Main Areas

24 h reception
Heating
Air-conditioning in the main facilities
Lift
Access for people with reduced mobility in main areas (no adapted bathroom in the bedrooms)

Restaurant

Restaurant
Bar
Vending machine

Wifi and Internet

Wi-Fi
Free Wi-Fi in common areas

Main Hotel Services

Meeting Room
Games room
Laundry Service
Car Hire
Currency exchange
Free Luggage Room
Safe at the reception
Door man

Facilities

Garden
Balcony
Tennis Court
Ping Pong
Pool table
Lounge with TV
Zona de juegos
Solarium
Darts

Children and animation

Children's Club
Live entertainment

Pets

Pet-Friendly on request (check fee)

Swimming pools

Outdoor Pool (summer)

Room services

These services are general and may vary according to the type of room.

Room Services

TV
Telephone
Balcony
Hairdryer
Heating
Air Conditioning
Safe to be paid at reception
Desk

Bathroom

Bathtub
Toilet
Amenities

Parking

Parking 1
The accommodation has an indoor car park with extra charge
  • 15€ / Per night
Check directly with the accommodation if they offer the possibility of booking the car park space in advance.
To consider:
  • The price of indoor car park is 12€/day in low season and 15€/day in high season.
Parking 2
The accommodation has an outdoor car park with extra charge
  • 15€ / Per night
Check directly with the accommodation if they offer the possibility of booking the car park space in advance.

Pet Policy

This accommodation allows pets with the following conditions:
  • Maximum weight: 8 kg/pet
  • Price: 10 €/night and pet
  • A maximum of one pet per room is allowed.
  • Pets are not allowed in the main areas of the hotel.
Important Information: Once you've completed your booking, please send us a message via the contact section to inform us that you will be travelling with your pet. This allows us to notify the accommodation in advance, ensuring everything is prepared for your arrival.

About the accommodation

The hotel Alegria Fenix Family 4* has a new management. This hotel is perfect for a stay to relax and enjoy the beach, as it is very close.

The accommodation has 24h reception, bar, restaurant, air conditioning and heating, Wifi, indoor and outdoor car park and, in addition, pets are allowed!

All rooms have TV, telephone, air conditioning, heating, Wifi connection, safe (for a fee), minibar, balcony and a fully-equipped bathroom with shower or bathtub, hairdryer and amenities.

This hotel is very well located so you can enjoy all the services you can imagine.

Book now at the Alegria Fenix Family 4* hotel!

What our customers are saying about the accommodation

7.2
Good
Based on 1191 reviews

Photos shared by our customers

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Real reviews
All reviews have been carefully checked and verified.
9.1 Lorena Travelled with family April 2026
Nos han gustado mucho las habitaciones, la comida estaba buena , el personal amable, sin duda repetiría
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Excellent 6.6 José Luis Travelled with couple April 2026
Atención de los empleados y la Buena limpieza. Buena cama y almohadas
Un chollo no es tanto si realmente ponen en el self service alimentos de escasa o casi nula calidad y variedad. Además si le sumas unas habitaciones y baños a los que se le notan el paso de los años, y la piscina cerrada por tareas de mantenimiento, nos queda una sensación de que fue un error elegir este emplazamiento.
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Good 5.4 Angel Travelled with family April 2026
A ver...muy justo todo, no es q este mal el hotel, pero es muy justo.
Deberian de hacerle un buen lavado de cara. Solo mejorando la variedad de la comida ganaria mucho. Muy justo no volveria.
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Average 10 Juan Salvador Travelled with family April 2026
Todo espectacular, comida muy buena y en abundancia y variedad, horario de comedor muy amplio , limpieza muy buena diaria, personal excelente muy atentos , precio muy asequible para familias, las camas son muy cómodas, a pocos metros de la playa, había leído algún comentario negativo, pero mi opinión es todo positivo
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Excellent 3.7 Francisco Tomás Travelled with couple April 2026
Casi nada
Limpieza y mejor comida
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Basic 8.9 Vicente Javier Travelled with family April 2026
Cogimos una habitación cuádruple y era enorme, balcón con vistas al campo de golf, camas cómodas. El personal súper amable, destacar Joselyn y el encargado de cocina, íbamos con un alérgico y enseguida se ofrecieron a hacerle lo que le apeteciera del buffet. La comida muy buena, poca variedad pero no faltaba un arroz, de puchero, pasta, carne y pescado al momento... Mejor de lo esperado por los comentarios y por lo que pagamos muy bien.
La limpieza de la habitación, llegamos y había debajo del escritorio un trozo de snack y nos fuimos y seguía.... Falta de barrer, el resto bien. Y luego los postres, poca variedad de un día a otro, mucho mousse en bandeja poco apetecible y 30 minutos antes del cierre no reponian
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Very good 9.7 Miguel Travelled with family April 2026
El ambiente, la ubicación y el personal.
Los ascensores, solo hay uno para bajar al comedor y casi siempre estaba fuera de servicio.
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Excellent 7.7 Luis Travelled with family April 2026
Relación calidad-precio muy buena, cerca de la playa y con los servicios necesarios alrededor. Es una buena opción para escapadas cortas
Si que es verdad que está un poco anticuado y con necesidad de alguna reforma puntual. Al estar la inicio de temporada no tenía todos los servicios habilitados,pero tampoco es cosa tan grave como para dejar de visitarlo. Poca educación y vestimenta de algunos clientes en zonas comunes, pero no es achacable al hotel, sino al sentido de convivencia de la g3nt3
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Good 8 Pascual Travelled with couple April 2026
Buenos situación, buena atención y buen buffet
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Very good 8 Juan Antonio Travelled with family April 2026
Lo que mas he disfrutado son las habitaciones, son amplias y tienen unas camas que son muy cómodas, el salón del hotel es muy grande, quizás eché de menos más sofás.... Pero también hay que decir que no cabían más... El hotel tiene animación y una pequeña tele donde se arremolinaban para ver el fútbol. Pero lo que más me gustó fue su comedor.. amplio, muy buena comida, y aunque no hay mucha diversidad creo que es más que suficiente...( Hay que felicitar a la cocina )
Por poner un pego, el pulsador de la cisterna no funcionaba muy bien.... Una cosa más... Deberían de cambiar la pintura de la piscina puesto que no era antideslizante para que la gente no se resbale y no tenga accidentes
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Very good 6.6 Victoria April 2026
Instalaciones antiguas con falta de mantenimiento. Buffet muy escaso y de poca calidad
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Good 10 Ergin April 2026
La comida excelente y la habitación tiene una cama grande y espaciosa el personal muy amable y simpre atentos
Un aspecto a mejorar son los ascensores que se estropean a cada momento y mientras los reparan hay un poco de caos y larga espera del resto todo bien.
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Excellent 5.3 Luis Travelled with couple April 2026
La habitacion
El ascensor fatal La comida Falta personal en el comedor Tener la piscina en marcha solo 4 días estuvo en marcha
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Average 6 Eleuterio Francisco Travelled with family March 2026
La situación del Hotel
La habitación no estaba limpia, había un cigarro en el suelo, un juguete pequeño y mosquitos o pulgas...
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Average 7.7 José Fernando Travelled with family March 2026
El hotel bien calidad precio bien todo ok
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Good 9.7 Santiago Travelled with couple March 2026
La ubicación es muy buena, a tres minutos de la playa y en una zona muy tranquila. El personal es magnífico y muy laborioso. La habitación era espaciosa y con vistas a la piscina. La comida me ha gustado bastante, con algunos platos y guisos elaborados deliciosos. La zona de la piscina es también muy agradable. Extraordinario hotel con mucho potencial en caso de una futura reforma.
Los ascensores son insuficientes en caso de estar el hotel lleno, pues se averían ocasionalmente. Los dos ascensores panorámicos resultan muy vistosos estéticamente pero funcionalmente se quedan pequeños. El aparcamiento es complicado y caótico en temporada alta, pero en realidad es uno de los problemas más graves de los que sufre casi todo el municipio de Roquetas de Mar, donde el aparcamiento y la impunidad vial forman un caos tercermundista.
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Excellent 6.3 Irene Travelled with family March 2026
El personal muy bien, lo demás mejorable
El buffet es escaso y la comida no es muy buena. Nada que ver con otros hoteles de la misma cadena y de las mismas estrellas.
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Average 3.9 Carlos Travelled with family March 2026
La habitación era amplia, el balcon daba a un campo de de golf las vistas no estaban mal drl todo y las camas eran bastante comodas.
La verdad que necesita casi todo el hotel mantemiento a tope y renovar moviliario que es muy viejo todo.... y bastante limpieza en general. En estas fechas hemos ido a pasar el finde con niños i nada recomendable aburrimiento total las pobres esta todo muerto, no hay nada para ellos es todo para gente mayor.
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Basic 8.3 Carlos Travelled with family March 2026
Hemos estado un fin de semana y queremos agradecer al servicio de cocina, su genial, amable y gran trato a mi hija celíaca. Gracias.
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Very good 4.4 Emanuele Travelled with family March 2026
Positivo: La ubicación es buena. La cama era bastante cómoda y la habitación era amplia, perfecta para una familia de cuatro como nosotros.
Negativo: El bufet es el peor que he encontrado en un hotel. Solo comimos allí una vez porque tanto la comida como la cena eran prácticamente incomibles. Habíamos elegido pensión completa, pero realmente no merece la pena. El desayuno está bien, pero las comidas y cenas dejan mucho que desear: todo muy soso y sin sabor. La limpieza también es bastante deficiente y se nota que es un hotel antiguo. En el mapa aparece que el hotel tiene piscina cubierta, pero está cerrada, al igual que parte del hotel. La zona exterior de la piscina tampoco es tan bonita como se ve en las fotos y parece bastante descuidada. Los niños se llevaron una gran decepción, ya que no había ninguna actividad para ellos. Ya habíamos estado en otro hotel de la cadena ALEGRIA y allí lo pasaron genial, pero en este no había actividades ni ambiente. Parecía más una residencia de mayores que un hotel familiar.
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Basic
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Frequently asked questions about Alegria Fenix Family

Does the Alegria Fenix Family have wifi connection?

  • The Alegria Fenix Family offers free Wi-Fi in public areas.
  • The Alegria Fenix Family has Wi-Fi.

Can I stay with a pet at Alegria Fenix Family?

Pets are allowed at Alegria Fenix Family (on request and direct payment at the hotel). Check the conditions.

Does the Alegria Fenix Family have a swimming pool?

Yes, Alegria Fenix Family has a swimming pool (this service could have an extra fee). Here you have more info about the swimming pool and other facilities.
  • Outdoor swimming pool (summer season)

Does the Alegria Fenix Family have a 24h reception?

Yes, Alegria Fenix Family has a 24-hour reception.

Is there heating in Alegria Fenix Family?

Yes, Alegria Fenix Family has heating in the common areas.

Is there air conditioning in the common areas at Alegria Fenix Family?

Yes, Alegria Fenix Family has air conditioning in the common areas.

Is there a restaurant at Alegria Fenix Family?

Yes, Alegria Fenix Family has a restaurant.

Is there a bar at Alegria Fenix Family?

Yes, Alegria Fenix Family has a bar.
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