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Alegria Fenix Family

Name: Alegria Fenix Family
Address: Paseo Central, 44, Urbanización Playa Serena, Roquetas de Mar, Almería, 04740, Spain
Price range: Descubre precios y ofertas para este alojamiento
Rating: 7.5

Paseo Central, 44, Urbanización Playa Serena 4.4 km from the centre of Roquetas de Mar

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Facilities and services

Wifi and Internet

Car Park

Children and animation

See all services and facilities

Check-in and check-out times

Check-in

from 14:00

Check-out

before 10:00

Alegria Fenix Family Paseo Central, 44, Urbanización Playa Serena

Hotel location

See map

Accommodation features

Internal parking

Pet-Friendly

Pool

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Facilities and services

Main Areas

24 h reception

Heating in the main facilities

Air-conditioning in the main facilities

Lift

Access for people with reduced mobility in main areas (no adapted bathroom in the bedrooms)

Restaurant

Bar

Vending machine

Breakfast (Buffet)

Lunch (Buffet)

Dinner (Buffet)

Gluten-free food on request

Wifi and Internet

Wi-Fi Free

Main Hotel Services

Meeting Room Extra charge

Laundry Service Extra charge

Car Hire

Currency exchange

Free Luggage Room

Safe at the reception Extra charge

Door man

Car Park

Parking Extra charge

Price: 15€ per night
Check with the accommodation provider to see if you can reserve a spot.

Parking Extra charge

Car Park is available near the accommodation
Price: 15€ per night

Facilities

Garden

Balcony

Tennis Court Extra charge

Ping Pong

Pool table Extra charge

Lounge with TV

Solarium

Darts Extra charge

Children and animation

Children's Club

Live entertainment

Pets

Pets are allowed (upon request) Extra charge

Maximum weight: 8 kg/pet
Price: 10 €/night and pet
A maximum of one pet per room is allowed.
Pets are not allowed in the main areas of the hotel.
Once you've completed your booking, please contact us and let us know that you're travelling with your pet—we'll notify the accommodation.
There may be specific rules regarding pets (they cannot be left alone in the room, access to certain areas is restricted, etc.).

Swimming pools

Outdoor Pool (summer)

Baby cribs

Baby Cot Free

The hotel offers free cots on prior request and subject to availability.

Room services

These services are general and may vary depending on the room type. In the case of kitchen facilities, these may only be available in certain studio or apartment types.

General room services

Telephone

Balcony

Heating

Air Conditioning

Safe to be paid at reception

Desk

Bathroom

Bathtub

Toilet

Amenities

Hairdryer

Check-in/out and other info

Breakfast: from 08:00h to 10:30h.

Lunch Schedule: from 13:00h to 15:30h.

Dinner Schedule: from 20:00h to 22:30h.

Safe: 4€/night. With a deposit of 15€ in cash for the key. When you return the key, the deposit will be refunded.

Outdoor pool hours: from 10:30h to 19:30h.

Opening of swimming pools: in the summer season (approximately from 20/06 to 15/09) the outdoor swimming pool is open.

About the pool Water Slides: minimum height: 90cm; maximum height: 150cm.

Pool towels: 20/towel deposit per towel.

Pet Policy

This accommodation allows pets with the following conditions:

Maximum weight: 8 kg/pet

Price: 10 €/night and pet

A maximum of one pet per room is allowed.

Pets are not allowed in the main areas of the hotel.

Important Information: Once you've completed your booking, please send us a message via the contact section to inform us that you will be travelling with your pet. This allows us to notify the accommodation in advance, ensuring everything is prepared for your arrival.

About the accommodation

The hotel Alegria Fenix Family 4* has a new management. This hotel is perfect for a stay to relax and enjoy the beach, as it is very close.

The accommodation has 24h reception, bar, restaurant, air conditioning and heating, Wifi, indoor and outdoor car park and, in addition, pets are allowed!

All rooms have TV, telephone, air conditioning, heating, Wifi connection, safe (for a fee), minibar, balcony and a fully-equipped bathroom with shower or bathtub, hairdryer and amenities.

This hotel is very well located so you can enjoy all the services you can imagine.

Book now at the Alegria Fenix Family 4* hotel!

Some of the services listed may require a fee. You can check the rates directly at the accommodation. All information in this listing is subject to change by the accommodation. If you have any questions, please contact us.

What our travellers say

7.5

Very good

Based on 1764 reviews

Photos shared by our customers

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Select a topic to see specific reviews

Food497 71%

Staff419 72%

Cleanliness353 67%

Rooms330 65%

Facilities171 63%

Buffet157 64%

Location156 90%

Maintenance118 99%

Pool97 77%

Air conditioning86 79%

Breakfast81 78%

Management69 96%

Entertainment61 80%

Activities60 68%

Children50 70%

Elevator49 98%

Bed47 62%

Hammocks43 84%

Reception40 48%

Beach40 88%

Real reviews

All reviews are checked and verified.

Real reviews

All reviews are checked and verified.

7.1 Jorge Travelled with couple October 2026

Las instalaciones algo viejas y descuidadas en algunas zonas,el buffet aceptable sin destacar nada la limpieza ee las habitaciones la justa,había un papel y una palomita en la habitación y ahi siguieron en nuestra ausencia nada q destacar pero bo se si barren y friega cuando entran

La limpieza de las habitaciones y tal vezla mejora de las instalaciones exteriores por lo demás bien,repetiriamos pq en calidad precio esta bien,no podemos pedir mas,la piscina espectacular,eso nos encanto

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Very good

7.7 Belé Travelled with family October 2026

En octubre se puede comer tranquilamente.

Es en el único hotel que hace muchísimo calor y estamos en octubre, en l los pasillos y los ascensores,salías sudando .

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Very good

6 Rosa Maria Travelled with family October 2026

Normalito todo nada a destacar

Práctica mente todo, para empezar cuando llegamos al Hotel, el personal de recepción, nos informó un poco regular, ya que había un aparcamiento gratuito y al no habernos informado nosotros cogimos el de pago. Nos informamos esa misma noche que el aparcamiento era gratuito, ya que nos lo dijo un huésped del Hotel. Con respecto a la habitación, en cuanto llegamos, había deficiencias en la limpieza e, incluso las almohadas, las sábanas estaban manchadas y tuvimos que decirles que las cambiasen Nos pusieron al lado de otra habitación donde los huéspedes eran súper molestos y no pudimos descansar ningunas de las dos noches En cuanto al buffet, un poco escaso y poco personal Había que estar continuamente diciendo a los camareros que repusiesen tanto vasos como tazas en el desayuno, porque al haber poco personal no daban abasto Con respecto al animación, no había absolutamente nada solamente por la noche algo, pero para ser un Hotel de cuatro estrellas bastante deficiente Por mi parte, no volveré a ir más

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Pleasant

10 Vicente Travelled with couple October 2026

Buen trato del personal todos muy atentos y buena comida mucha cantidad

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Superb

5.3 Yolanda Travelled with couple October 2026

El alojamiento estaba bien, la habitación se veía antigua y estrecha pero limpia

Para mejorar el primer aspecto fue la comida, solo un plato de pescado con alta concentración de mercurio que casualmente lo ponían en la plancha por el mediodía y con salsa por la noche y el que ponían a la plancha por la noche, con salsa al mediodía. Poca variedad y muy monótona. Los últimos servicios salimos fuera porque no podíamos más. La bebida tenías que ir tú a buscarla a una barra aparte porque quitaban hasta los vasos para que no te pudieras servir agua. Nada que ver con su primo alegría costa ballena que fue por ser alegría y haber disfrutado muchísimo en costa ballena por lo que eligiómos el fenix

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Pleasant

4.1 Israel Travelled with family September 2026

De hecho me cambiasteis de hotel porque éste es una vergüenza. Fui luego al bluesea brisa y muy bien.

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Disappointing

8.6 Gregorio Travelled with couple September 2026

Sobre todo el tiempo la piscina para volver

Creo que no se puede quitar cosas por ser fin de verano y poner más animación un poco aburrido

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Fabulous

7.7 Loli Travelled with couple September 2026 What I liked most was the spacious room and the very comfortable beds, the staff were friendly and the service was good

Lo que más la habitación amplia y las camas muy cómodas,los trabajadores amables y buen servicio

The hotel needs a bit of maintenance: sockets in the rooms that don’t work, I had to remove the plug from the sink for the water to drain, the buffet lacked variety, door frames with dents, and illuminated plant pots with the cables exposed.

Al hotel le falta un poco de mantenimiento,enchufes en las habitaciones que no funcionan,tenía que quitar el tapón del lavabo para que colará el agua,el buffet sin variedad,los marcos de las puertas con golpes,carletes luminosos de las plantas con los cables por fuera .

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Very good

10 Angel Travelled with family September 2026 It was an incredible stay. The dates helped a lot — there were hardly any people. The buffet was very good, complete for the small number of guests, and the pool was spectacular; there was practically no one there at any time. The children’s slide was a bonus — our daughter enjoyed it a lot because there were few children and she could use it without waiting. The service and staff were excellent. If everything goes well, we’ll definitely come back next year.

Ha sido una estancia increíble,la verdad es que la fecha ha acompañado bastante,no había apenas gente,el buffet bastante bien, completo para la poca gente que había,la piscina espectacular, prácticamente no había nadie a ninguna hora,el tobogán infantil es un plus,la niña ha disfrutado muchísimo ya que había pocos niños y lo podía utilizar sin esperar,el servicio y los trabajadores ha sido excelente,la verdad es que si todo va bien repetiremos el año que viene sin dudarlo

There are certainly things that look a bit dated, but nothing that's purely aesthetic. Maybe — and I say maybe — in high season it could feel cramped if there's a lot of people, but in mid/low season it's wonderful.

Ciertamente hay cosas que se ven algo antiguas, pero nada que no sea meramente estético,kizas y digo kizas en temporada alta se quede corto si hay mucha afluencia, pero en temporada media/baja es una gozada

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Superb

6.4 Cristian Travelled with couple September 2026 Quiet place, great for relaxing. One nice touch is that with Full Board they include free water.

Sitio tranquilo, genial para relajarse. Un detalle que se agradece es que en la Pensión Completa te incluyen agua gratis.

The catering was basic and repetitive. Little variety and the food was lukewarm. The pool needs maintenance; it’s nice, but a bit neglected.

El catering era básico y repetitivo. Poca variedad y cálida baja. La piscina necesita mantenimiento, es bonita, pero está un poco dejada.

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Pleasant

7 Gertrudis Travelled with couple September 2026 I enjoyed the swimming pool

He disfrutado de la piscina

Everything was fine except the food. I'm not picky about food but I didn't like anything here — not a single dish was good, and the desserts were embarrassing to see. For example, the custard and rice pudding were served in a large wide glass but only contained three spoonfuls and a biscuit.

Todo bien excepto la cocina Yo no soy delicada en cuanto a la comida y aquí no me ha gustado nada, ni un solo plato estaba bueno, y los postres daba vergüenza ver por ejemplo las natillas , arroz con leche…en un gran vaso grande y ancho y contenía solo tres cucharaditas y la galleta

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Very good

7.3 Elena Travelled with couple September 2026 The reception staff were very rude and I felt awful when I arrived at 11:15 and they told me I couldn't use any of the hotel facilities until they had checked me in, and there were only 15 minutes to go. In my life this had never happened to me before.

El personal de recepción muy mala educación y me sentí muy mal cuando llegué a las 11,15 y me dijeron que hasta que no me hicieran el Check in no podía utilizar nada del hotel y solo faltaban 15 minutos , vamos en mi vida nunca me había pasado

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Very good

7.4 Antonio Travelled with family September 2026 Value for money is average. In the end, you get what you pay for. Half Board near the beach for a similar price is hard to find. The room was spacious, and we were given a triple for two people.

Calidad/precio es normal. Al final, recibes lo que pagas. Media pension cerca de la playa por un precio similar, es dificil de encontrar. La habitacion era amplia, y nos tocó una triple para dos personas.

The dining room lacked some cleanliness. There were a couple of school groups staying, and we understand children can be messy. But the staff weren’t as alert as they should have been to prevent bitten food or dirty plates being left out.

En el comedor faltaba algo de limpieza. Habia un par de colegios alojados, y entendemos que los niños pueden ser sucios. Pero elpersonal no estuvo lo alerta que debia para evitar dejar comida mordida o platos sucios.

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Very good

8.3 Antonio Javier Travelled with friends September 2026 We really liked the hotel and the facilities.

Nos gustó mucho el hotel y las instalaciones.

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Fabulous

8.6 Leonardo Travelled with couple September 2026 Very spacious and comfortable room.

Habitación muy amplia y cómoda.

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Fabulous

1 Javier Travelled with couple September 2026 The food was awful, very little variety and if you don’t go early you miss out because they don’t restock. Very worn furniture throughout, room had lots of noise, curtains hanging off letting daylight in when morning comes, condensation dripping from the air-con duct inside the room creating puddles on the floor, walls with splashes… very disappointed with the hotel, I don’t recommend it.

La comida malisima, poca variedad y si no vas pronto te quedas sin comer, no reponen más, mobiliario muy deteriorado en general, habitación con muchos ruidos , cortinas descolgadas que dejan entrar la claridad cuando se hace de día, condensacion que gotea del conducto del aire acondicionado dentro de la habitación, creando charcos en el suelo , paredes con salpicaduras.... muy decepcionado con el hotel ,no lo recomiendo

Everything awful, a disaster

Todo fatal ,un desastre

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Disappointing

6.9 María Travelled with family September 2026 It was a weekend with F, so at least you know you don’t have to look for places to eat. The pool was great too.

Fue un finde pensión completa, así que al menos sabes que no tienes que buscar sitios para comer. La piscina genial también

The rooms are old — floors, décor, beds... The food is good but not very varied. The dining room is uncomfortable because it’s very noisy and feels oppressive with such low ceilings. Staff were so-so except for the cleaners, who were lovely and polite every time I met them. Fine for a weekend if you’ve got nothing planned, but I wouldn’t recommend staying more than two days.

Es antiguo respecto a habitaciones, suelos, decoración, camas…la comida buena pero no gran variedad, el comedor es incómodo porque se oye muchísimo ruido y agobia al tener los techos tan bajos, personal regular excepto las limpiadoras que han sido super simpáticas y educadas cada vez que me las he cruzado. Para un finde que no tengas nada pues esta bien, más de dos días no lo recomiendo

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Very good

10 Jesus Antonio Travelled with family September 2026 Everything was perfect.

Ha sido todo perfecto.

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Superb

9.1 Lorena Travelled with couple September 2026 Very spacious room with a terrace. The portable clothes airer was much appreciated. Comfortable bed and enough furniture to put belongings. Full bathroom.

Habitación muy amplia con terraza. Se agradece mucho el tendedero portátil. Cama cómoda y muebles suficientes para dejar las pertenencias. Baño completo.

The bathtub had no screen and all the water splashed out — very inconvenient.

La bañera no tenía mampara y salía toda el agua, muy incómodo.

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Superb

8.9 Guadalupe Travelled with friends September 2026 The food rating isn’t just because of the lack of variety, but also due to the way several cold items are dispensed (everything in portions to be served, whereas other hotels usually offer individual containers for yoghurt, custard, spreadable cheese). Just a suggestion, but the food itself is very good even if there isn’t much variety. The entertainment is definitely aimed at all ages (not just older people or children), so we were able to enjoy it to the fullest. I would certainly come back — everyone was very attentive and friendly. Drinks are charged in the restaurant and bar. Regarding the mattresses, I missed mine the first night; they do need to take action.

La puntuación de la comida no es solo por la falta de variedad, sino también por el modo de dispensación de varios productos de la zona fría( todo en cantidad para servir, siendo habitual en otros hoteles los envases individuales, yogur, natillas, queso de untar. Es por sugerir algo pero comer se come muy bien aunque no hay mucha variedad. Sin duda la animación es enfocada a todas las edades ( no mayores o niños) por lo que pudimos disfrutar al máximo. Sin duda si volvería todos muy atentos y simpáticos. Las bebidas tienen un precio en comedor y bar. En cuanto al tema de los colchones extrañé el mio la primera noche, si que necesitan actuar.

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Fabulous

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Frequently asked questions about Alegria Fenix Family

Does the Alegria Fenix Family have wifi connection?

The Alegria Fenix Family has Wi-Fi.

Can I stay with a pet at Alegria Fenix Family?

Pets are allowed at Alegria Fenix Family (on request and direct payment at the hotel). Check the conditions.

Is there children's cots available at Alegria Fenix Family?

The Alegria Fenix Family has cots available at the hotel (please request before your trip, subject to availability). Check the conditions.

Does the Alegria Fenix Family have a swimming pool?

Yes, Alegria Fenix Family has a swimming pool (this service could have an extra fee). Here you have more info about the swimming pool and other facilities.

Outdoor swimming pool (summer season)

Does the Alegria Fenix Family have a 24h reception?

Yes, Alegria Fenix Family has a 24-hour reception.

Is there heating in Alegria Fenix Family?

Yes, Alegria Fenix Family has heating in the common areas.

Is there air conditioning in the common areas at Alegria Fenix Family?

Yes, Alegria Fenix Family has air conditioning in the common areas.

Is there a restaurant at Alegria Fenix Family?

Yes, Alegria Fenix Family has a restaurant.

Is there a bar at Alegria Fenix Family?

Yes, Alegria Fenix Family has a bar.

Is gluten-free food available on request at Alegria Fenix Family?

Yes, Alegria Fenix Family has gluten-free food available on request.

What kind of breakfast is served at Alegria Fenix Family?

If you stay at Alegria Fenix Family you can enjoy a buffet breakfast.

What kind of food do they have at Alegria Fenix Family?

If you stay at Alegria Fenix Family you can enjoy a buffet meal.

What type of dining is served at Alegria Fenix Family?

If you stay at Alegria Fenix Family you can enjoy a buffet dinner.

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Google Ads	Secure-3PSIDCC	Used to create a user profile and display relevant and personalized Google Ads.	Google Ads	1 year
Google	__Secure-3PSIDTS	Stores an encrypted timestamp to maintain user sessions and preserve user preferences.	Google	1 year
Cloudflare	__cf_bm	Security cookie that manages traffic and filters malicious bots.	Cloudflare	30 minutes
Facebook	_fbp	Delivers advertising products, such as real-time offers from third parties.	Facebook	3 months
Hotjar	_hjSessionUser_userId	Identifies the same user across multiple sessions.	Hotjar	1 year (approx.)
Hotjar	_hjSession_userId	Maintains session data for the current visit.	Hotjar	Session
TikTok	_tt_enable_cookie	Determines if the browser accepts cookies.	TikTok	13 months
TikTok	_ttp	Tracking and analytics cookie measuring ad performance.	TikTok Analytics	3 months
Microsoft Bing Ads	_uetsid	Tracks user interactions with advertising.	Microsoft Bing Ads	24 hours
Microsoft Bing Ads	_uetvid	Tracks user interactions with advertising.	Microsoft Bing Ads	2 weeks (approx.)
Amazon Ads	ad-id	Helps deliver relevant ads and measure performance.	Amazon Advertising	7 months
Amazon Ads	ad-privacy	Manages user privacy preferences related to advertising.	Amazon Advertising	2 years
Hotjar	exp_pricing_fall_assignment	Assigns users to pricing experiments.	Hotjar	1 month
Twitter (X)	guest_id	This cookie collects information about the user's visits to the website (e.g.; how many times the user has visited the website, how much time has elapsed, which pages have been visited). This data is used to personalize and improve the service offered by Twitter (X).	Twitter (X)	2 years
Twitter (X)	guest_id_ads	Collects visitor behavior information from multiple websites. This information is used on the web to optimize advertising relevance.	Twitter (X)	2 years
Twitter (X)	guest_id_marketing	Cookie used by Twitter for marketing and ad personalization purposes.	Twitter (X)	2 years
Twitter (X)	muc_ads	Used for ad personalization and performance measurement.	Twitter (X)	2 years
Twitter (X)	personalization_id	Stores preferences to personalize content and ads.	Twitter (X)	2 years
TikTok	odin_tt	Tracks and analyzes user behavior.	TikTok	13 months
TikTok	tt_chain_token	Tracks user behavior across pages and sessions.	TikTok	5 months
TikTok	ttwid	Identifies users to deliver recommendations and ads.	TikTok	11 months
TikTok	ttcsid*	This cookie, managed by TikTok, tracks the session when a user clicks on TikTok ads. It allows to assign a unique identifier to better understand the user's behavior and measure the actions or conversions performed during that same session.	TikTok	3 months
Spotify	__spdt	Cookie used by Spotify to analyze user interactions on a website, specifically focusing on the actions audio users take after listening to or watching an ad.	Spotify	13 months
DoubleClick (Google)	test_cookie	This cookie is used to determine whether the user's browser supports cookies.	Google Ads / DoubleClick	15 minutes
Google	g_state	Stores the user's logout state and is set when using the One Tap popup or automatic login.	Google One Tap	7 days
Google	g_csrf_token	Used as a security measure to verify the authenticity of requests during login with Google and protect the user against CSRF attacks.	Google One Tap	5 minutes
Google	LSOLH	Cookie used to manage the user session and authentication in Google services.	Google	1 year
Google	__Secure-ENID	This cookie is used by Google to remember user preferences and other relevant information in order to improve the browsing experience.	Google	13 months
Google	NID	This cookie is used by Google to remember user preferences and other relevant information in order to improve the browsing experience.	Google	6 months
Datadog	_dd_s	Cookie used to aggregate all events generated from a single user session across multiple pages. It contains the current session ID, whether the session is excluded due to sampling and the session expiration date. In this way, the system can better understand how the user uses the various sites in that session.	Datadog	4 hours
Amazon CloudFront	CloudFront-Key-Pair-Id	Used to control access to restricted content in CloudFront.	Amazon CloudFront	Varies by configuration
Amazon CloudFront	CloudFront-Policy	Contains the base64-encoded access policy for restricted content.	Amazon CloudFront	Varies by configuration
Amazon CloudFront	CloudFront-Signature	Contains the digital signature of the access policy to verify authenticity.	Amazon CloudFront	Varies by configuration

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