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Where you’ll be

Alegria Fenix Family
Paseo Central, 44, Urbanización Playa Serena, Roquetas de Mar
7.3 1347 reviews
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Everything you need to know

This deal includes

  • Hotel ALEGRIA Fenix Family 4*, located in Roquetas de Mar.
  • Available in Room Only, with Breakfast, Half Board and Full Board.
Travel Dates: until October 11, 2026.

Key info you should have

Travelling in a group? We make it easy for you

Planning a group holiday? Here’s what you need to know. This accommodation does not accept bookings for more than 8 people. We’ve got you covered!

Get in touch with us through Contact Us and tell us what kind of trip you’re organizing. We’ll guide you step by step to secure your booking the right way, so you can enjoy your holiday without stress or surprises.

Please note: if multiple individual bookings are made with the intention of traveling together, the accommodation may refuse them. Start off right and guarantee your group getaway without complications.

Your perfect stay

The family deal everyone loves on Jump2spain.com: sunshine and stress-free holidays

With Jump2spain.com, staying at the ALEGRIA Fénix Family means choosing a relaxed, fun-filled getaway designed especially for families. This welcoming 4-star hotel offers the perfect balance between comfort, entertainment and real rest.

Located in Roquetas de Mar, just a short walk from the beach and the promenade, it’s an ideal base for seaside days, walks by the sea and a lively yet easy-going atmosphere.

Outdoor swimming pools and spacious communal areas create the perfect setting for both children and adults to enjoy every moment together, without rushing or worries.

Guests particularly appreciate the buffet-style dining and the friendly, family-oriented service, often highlighted in reviews for its comfort and great vibes.

This is the kind of holiday families love to repeat. Book now with Jump2spain.com and start looking forward to it.

Meals & more

Full Board made easy: you choose how to start

If you’re booking Full Board, enjoy total flexibility from the moment you arrive.
Would you like to start with lunch or dinner? The choice is yours.

Simply inform the reception desk upon arrival, and everything will be arranged for you.

No prior arrangements needed. When you arrive at the accommodation, tell the team which meal you want to start with and they’ll take care of the rest.

Good to know: this flexibility applies only to catering. Please check key drop-off and check-out times to plan your stay smoothly.

Why this destination is a must-visit

Roquetas de Mar: endless beaches and the authentic charm of Almería’s coastline

With its incredibly flat coastline and enviable year-round climate, this former fishing village has evolved into a complete holiday destination without losing its authentic seaside soul.

What you can’t miss:

  • Huge beaches with space for everyone: Forget about waking up early to claim your spot on the sand. Beaches like Aguadulce or Playa Serena are kilometres long, wonderfully wide and covered in soft sand that’s comfortable underfoot. There’s more than enough room to relax at your own pace.

  • Santa Ana Castle and the Harbour: The cultural heart of Roquetas de Mar. This beautifully restored 17th-century fortress can be visited free of charge. Right next to it, you’ll find the fishing harbour, the perfect place to watch the boats come and go while soaking up the local atmosphere.

  • Punta Entinas-Sabinar Natural Park: A stunning natural paradise that begins where the hotels end. Expect endless virgin dunes, pine-lined trails and peaceful wetlands where spotting wild flamingos is surprisingly easy. A beautiful contrast to the beach atmosphere.

  • The paradise of free tapas: Just like throughout Almería, every drink comes with a complimentary tapa and, you usually get to choose it yourself from the menu. Head to the harbour area or the town centre and enjoy fried fish, traditional migas or slow-cooked meat dishes for little more than the price of a couple of beers.

Our recommendation: If you’re travelling with children, or simply love animals, the Roquetas Aquarium is a fantastic visit. It’s the largest aquarium in Andalusia, where you can see everything from sharks to interactive touch pools with starfish.

Solo & family stays

  • Babies aged 0 to 1: the first baby stays free of charge when sharing a bed with two adults in double and triple rooms.

    • If you need to include 2 babies in the same room, make sure to contact us here to check if this is possible.
       

  • Children aged 2 to 11: first child stays for FREE, second child benefits from a 50% discount.
     

  • Except for bookings between 26/06/2026 and 29/08/2026:

    • Children aged 2 to 11: first child benefits from a 75% discount.
       

  • If your stay covers periods with different discount rates, the most restrictive discount will always apply.
     

  • Good to know: Discounts for children apply only when the child shares the room with two adults or two people paying the adult rate.
     

  • Maximum room occupancy: 4 people.

    • Good to know: The accommodation does not allow a fifth person in the same room, whether adult, child or baby.
       

  • Would you like to book for one person? The single room surcharge is approximately 60%. This is already included in the prices shown during the booking process. The surcharge may vary depending on your travel dates and will be reflected during booking.

Pet Policy

This accommodation allows pets with the following conditions:
  • Maximum weight: 8 kg/pet
  • Price: 10 €/night and pet
  • A maximum of one pet per room is allowed.
  • Pets are not allowed in the main areas of the hotel.
Important Information: Once you've completed your booking, please send us a message via the contact section to inform us that you will be travelling with your pet. This allows us to notify the accommodation in advance, ensuring everything is prepared for your arrival.

Personally chosen by our travel expert

Vicky
Release date: 07/05/2026 at 00:59

What our customers are saying about the accommodation

7.3
Good
Based on 1347 reviews

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Select a topic to see specific reviews
Food(391)
Staff(372)
Cleanliness(290)
Rooms(254)
Facilities(149)
Location(133)
Buffet(130)
Maintenance(92)
Air conditioning(84)
Management(69)
Pool(66)
Breakfast(60)
Children(43)
Activities(39)
Entertainment(34)
Bar(32)
Bed(31)
Hammocks(29)
Elevator(27)
Reception(27)
Real reviews
All reviews have been carefully checked and verified.
Real reviews
All reviews have been carefully checked and verified.
4.4 José Ramon Travelled with family July 2026 Acceptable location
Ubicación aceptable
Hotel rough around the edges... Food quite poor... car park is a nightmare... the pool feels too small for serving so many guests from two hotels... I wouldn't return.
Hotel áspero ... Comida bastante mala...aparcar es una odisea...la piscina se queda pequeña al dar servicio a tanta gente de dos hoteles...yo no volveria
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Basic 7.4 María Cristina Travelled with family July 2026 Room cleaning, very good air conditioning both in the rooms and throughout the hotel, and a superb swimming pool.
Limpieza de las habitaciones, climatización muy buena tanto en la habitaciones como en el resto del hotel y una piscina estupenda.
Shower tray in the bathrooms and more variety at the buffet.
Plato de ducha en los baños y más variedad en el buffet.
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Good 7.4 Beatriz Travelled with family July 2026 Spacious room for a family of four. Friendly staff
Habitación amplia para una familia de 4 personas. Personal amable
The pool is very small for so many people, with few sunbeds and little shade. The food is very basic.
La piscina muy pequeña para tanta gente, pocas hamacas y poca sombra. La comida muy batallera
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Good 6 Griselda Travelled with family July 2026 The entertainment was good; I think it’s the best part of the hotel.
La animación estuvo bien yo creo que es lo mejor del hotel
There is a lot to improve in this hotel, as there were parts that were very old and dirty. The pool loungers were sinking, the buffet had very little variety, but what there was was good. As for the desserts, it was mostly the same. The staff, that is, were very friendly. All in all, I think that for a four-star hotel it leaves a lot to be desired.
Hay mucho que mejorar en este hotel ya que había partes del hotel muy viejas y sucias,las hamacas de la piscina se hundían,la comida del buffet muy poca variedad pero lo que había estaba buena de los postres siempre lo mismo,el personal eso si muy amable,en fin yo creo que para ser un hotel de 4 estrellas deja mucho que desear
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Average 8.3 Jose Tomas Travelled with family July 2026 The huge rooms for 4 adults, 2 single beds (90 cm) and one double bed, with a balcony.
Las habitaciones enormes para 4 adultos 2 camas de 90 y una de matrimonio habitaciones con balcón
The only downside is that the breakfast does not have products for diabetics.
Lo único malo no tienen en el desayuno productos para diabeticos
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Very good 8.3 Angela Travelled with family July 2026 We went for 5 days at the beginning of July. There were four of us: two adults and two girls. The room was spacious, the mattresses comfortable, and there were two pillows for each person—great. The bathroom was fine, the cleaning was fine. The food and dinner were fine, there was always meat, fish, and chicken to choose from, in addition to some fish and meat cooked live on the grill, as well as a first course with several options to choose from. Breakfasts were the same, with live stations for pancakes and fried eggs, plus other things... overall, quite good. Big pool, quite a few sun loungers, a water slide for children. The distance to the beach was a short walk with children, about 15 minutes. Overall, quite good.
Fuimos 5 dias a primeros de julio éramos cuatro,dos adultos y dos niñas la habitación amplia los corchones comodos ,almohadas dos para cada uno genial,baño bien,limpieza bien, La comida y cena bien ,siempre había carne, pescado y pollo para elegir,además de algo de pescado y carne en vivo a la plancha, además de 1° varías cosas para eleguir , los desayunos igual en vivo tortitas y huevos fritos además otras cosas...en general bastante bien👍 Piscina grande , bastantes tumbonas, tobogan para niños , La distancia a la playa un paseito con niños unos 15m En general bastante bien
I have no complaints. If it were closer to the beach, it would be the osti.....
No tengo ninguna queja, Si estuviera más cerca de la playa sería la osti.....
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Very good 8 David Travelled with family June 2026 I have liked the facilities and the entertainment for both adults and children, and the distance to the beach. Varied buffet and tasty food (avoid peak crowd times).
Me han gustado las instalaciones y la animación tanto de adultos como infantil y la distancia a la playa. Buffet variado y comida rica (evita horas de más afluencia).
I think the reception staff should be a bit friendlier... I don’t know, a smile every now and then makes a good first impression.
El personal de recepción pienso que debería ser algo más simpática...no se,una sonrisa de vez en cuando da una buena primera impresión agradable.
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Very good 8 Ana Travelled with family June 2026 The location is very good and the pool area as well. The staff are incredibly friendly.
La ubicación está muy bien y la zona de la piscina también. El personal súper amable.
The very limited variety at breakfast. I’ve had the same things for four days. The rooms need a renovation. The floor in our room had several dents and the white walls were marked. The portable cot they provided was dirty and full of holes.
La poquísima variedad en el desayuno. He desayunado durante cuatro días las mismas cosas. Las habitaciones necesitan una renovación. El suelo de nuestra habitación tenía varios golpes y las paredes blancas estaban con restregones. La cuna portátil que nos pusieron estaba sucia y con agujeros.
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Very good 4.7 Jorge Travelled with couple June 2026 Possibly the bed, which isn’t bad.
Posiblemente la cama,que no está mal.
The cleanliness could be improved, and the food is the worst of the worst.
La limpieza es mejorable,la comida es lo peor de lo peor.
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Basic 9.1 Angie Ximena Travelled with family June 2026 The room wasvery spacious, the staff very professional, the food was good and although drinks were not included there were many other options to drink, which is a plus compared with other places.
La habitación muy amplia el personal muy profesional la comida estba bien y aunque no tenia bebidas incluidas tenías muchas otras opciones para beber y eso les da un punto a favor a diferencia de otros lugares
Improve the entrance to the pool; it Water Slides a lot. I had an accident entering the pool and I was badly hurt, and neither the lifeguards nor the hotel were prepared for what happened. Apart from that, the rest of the experience was fine, and I won’t miss that part even though I went through a bad time.
A mejorar a la entrada de la piscina resbala mucho tuve un accidente entrando a la piscina y me hice mucho daño y el equipo de salvamento ni el hotel estaban preparados para lo sucedido por todo lo demás la experiencia estuvo bien y no le quitaré eso aunque la pase mal
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Excellent 10 Noelia Travelled with family June 2026 Very spacious room, very friendly staff, good entertainment, full buffet and good location.
Habitación muy amplia, personal muy amable, buena animación, buffet completo y buena ubicación.
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Excellent 5.3 Julia Travelled with family June 2026 The swimming pool
La piscina
You eat lunch and dinner the same, and every day is the same.
La comida comes y cenas lo mismo y todos los días es igual
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Average 8.3 Olga María Travelled with family June 2026 There is a smell of rotten fish that rises from the stairs used by the hotel staff and spreads along the corridor of the rooms.
Hay olor a pescado podrido que sube por la escalera que utiliza el personal del hotel y se distribuye por el pasillo de las habitaciones.
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Very good 8 Gmtha Travelled with family June 2026 All the staff were very attentive, the pool for the kids was very good and the food of very good quality but still little variety, and the room was fabulous.
La atención de todo el personal muy buena , la piscina para los peques muy bien y la comida muy buena calidad pero aún poca variedad yla habitación fabulosa.
I would improve it if the room access wasn’t so late, as they gave us the room around 14:30, and when you’re travelling with children it’s the worst—huge queues to have your details taken, and on the other hand the sun loungers at the pool are extremely uncomfortable.
Mejoraría que la entrada a la habitación no fuese tan tarde ya que nos dieron la habitación cerca las 14y30 y cuando vas con críos es lo peor ,unas colas tremendas para que t tomen los datos y por otra parte las tumbonas de la piscina super incomodas.
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Very good 7.7 Jessica Travelled with family June 2026 The hotel was generally fine, the pool...
El hotel estaba bien en términos generales, piscina...
The staff, rather serious in general, the rooms fine albeit a bit old-fashioned; I would classify it as 3 stars. The food, if you know how to combine it well, but it’s rather repetitive.
El personal, mas bien serios en general, las habitaciones bien aunque un poco anticuados, yo lo clasificaria como 3 estrellas. La comida si sabes combinar bien pero es bastante repetitivo
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Good 7.7 Celia Travelled with family June 2026 The pool is fine, although a little small for the amount of guests staying at the hotel. As for the food, I have to admit it surprised me in a good way (excluding the desserts), as I had read many negative reviews.
La piscina está bien aunque un poco pequeña para la cantidad de gente alojada en el hotel. En cuanto a la comida tengo que reconocer que me ha sorprendido para bien (menos los postres) ya que había leído muchas reseñas negativas.
A bit weak entertainment
Animación un poco floja
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Good 6.9 Estrella Travelled with family June 2026 The location and the cleaning staff are very good. The pools are fine.
La ubicación, el personal de limpieza muy bueno. Las piscinas están bien.
The food is poorly varied, of low quality and some products are in bad condition. Not suitable for people with food intolerances. The hotel maintenance is terrible.
La comida poco variada, de mala calidad y algún producto en mal estado. No recomendado para persona con intolerancia alimentaria. El mantenimiento del hotel pésimo.
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Good 5.7 Jennifer Travelled with family June 2026 The great pool
La piscina genial
The animation for children is very weak, and the buffet food is not varied enough. The lifeguard, who isn’t Spanish, spends all day looking at his phone and making video calls; this should be looked into, because things happen.
La animación para los peques muy floja, la comida del buffet muy poco variada. El socorrista no español todo el día mirando y haciendo videollamada con el mvl habría q mirar eso porque pasan cosas .
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Average 9.1 Javier Travelled with couple June 2026 The pool and the entertainers
La piscina y los animadores
I would improve the buffet dinner.
Mejoraría la cena del buffet
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Excellent 8.6 Carmen Travelled with couple June 2026 The pool is a little small. On the date I stayed it already felt too small; I imagine it will be worse further into the summer. There was little variety of dishes in the restaurant and, at times, a long wait to replenish what was running out.
La piscina resulta un poco pequeña. En la fecha que he estado ya se notaba demasiado pequeña, imagino que más entrado el verano será peor Había poca variedad de platos en el restaurante y a veces, mucho tiempo para reponer los que se iban terminado
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Very good
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Your family holiday in Roquetas de Mar

Your family holiday in Roquetas de Mar
Alegria Fenix Family
7.3 1347 reviews
Roquetas-de-Mar,-Almeria-Coast Roquetas-de-Mar,-Almeria-Coast
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Your family holiday in Roquetas de Mar

Your family holiday in Roquetas de Mar
Alegria Fenix Family
7.3 1347 reviews
Roquetas-de-Mar,-Almeria-Coast Roquetas-de-Mar,-Almeria-Coast
FREE cancellation up to 8 days before your holiday!
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Available from 86 €/pers.
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Alegria Fenix Family
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Hotel information

Alegria Fenix Family

Paseo Central, 44, Urbanización Playa Serena, Roquetas de Mar
7.3
1347 reviews
Staff
Very good
Rooms
Good
Price Quality Ratio
Good
Hotel Facilities
Good
7.3
1347 reviews
Staff
Very good
Rooms
Good
Price Quality Ratio
Good
Hotel Facilities
Good
Cleanliness
Good
Food
Average
Check-in and check-out times
Check in
From 14:00
Check out
Before 10:00
Hotel location
See map
Facilities and services

Main Areas

24 h reception
Heating
Air-conditioning in the main facilities
Lift
Access for people with reduced mobility in main areas (no adapted bathroom in the bedrooms)

Restaurant

Restaurant
Bar
Vending machine

Wifi and Internet

Wi-Fi
Free Wi-Fi in common areas

Main Hotel Services

Meeting Room
Games room
Laundry Service
Car Hire
Currency exchange
Free Luggage Room
Safe at the reception
Door man

Facilities

Garden
Balcony
Tennis Court
Ping Pong
Pool table
Lounge with TV
Zona de juegos
Solarium
Darts

Children and animation

Children's Club
Live entertainment

Pets

Pet-Friendly on request (check fee)

Swimming pools

Outdoor Pool (summer)
Check-in/out and other info
Breakfast: from 08:00h to 10:30h.
Lunch Schedule: from 13:00h to 15:30hh.
Dinner Schedule: from 20:00h to 22:30h.
Safe: 4€/night. With a deposit of 15€ in cash for the key. When you return the key, the deposit will be refunded.
Outdoor pool hours: from 10:30h to 19:30h.
Opening of swimming pools: in the summer season (approximately from 20/06 to 15/09) the outdoor swimming pool is open.
About the pool Water Slides: minimum height: 90cm; maximum height: 150cm.
Pool towels: 20/towel deposit per towel.

Parking

Parking 1
The accommodation has an indoor car park with extra charge
  • 15€ / Per night
Check directly with the accommodation if they offer the possibility of booking the car park space in advance.
To consider:
  • The price of indoor car park is 12€/day in low season and 15€/day in high season.
Parking 2
The accommodation has an outdoor car park with extra charge
  • 15€ / Per night
Check directly with the accommodation if they offer the possibility of booking the car park space in advance.

Pet Policy

This accommodation allows pets with the following conditions:
  • Maximum weight: 8 kg/pet
  • Price: 10 €/night and pet
  • A maximum of one pet per room is allowed.
  • Pets are not allowed in the main areas of the hotel.
Important Information: Once you've completed your booking, please send us a message via the contact section to inform us that you will be travelling with your pet. This allows us to notify the accommodation in advance, ensuring everything is prepared for your arrival.

Where you’ll be

Address: Paseo Central, 44, Urbanización Playa Serena
Alegria Fenix Family Paseo Central, 44, Urbanización Playa Serena
About the accommodation

The hotel Alegria Fenix Family 4* has a new management. This hotel is perfect for a stay to relax and enjoy the beach, as it is very close.

The accommodation has 24h reception, bar, restaurant, air conditioning and heating, Wifi, indoor and outdoor car park and, in addition, pets are allowed!

All rooms have TV, telephone, air conditioning, heating, Wifi connection, safe (for a fee), minibar, balcony and a fully-equipped bathroom with shower or bathtub, hairdryer and amenities.

This hotel is very well located so you can enjoy all the services you can imagine.

Book now at the Alegria Fenix Family 4* hotel!

Some of the services listed may require a fee. You can check the rates directly at the accommodation. All information in this listing is subject to change by the accommodation. If you have any questions, please contact us.

What our customers are saying about the accommodation

7.3
Good
Based on 1347 reviews

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Select a topic to see specific reviews
Food(391)
Staff(372)
Cleanliness(290)
Rooms(254)
Facilities(149)
Location(133)
Buffet(130)
Maintenance(92)
Air conditioning(84)
Management(69)
Pool(66)
Breakfast(60)
Children(43)
Activities(39)
Entertainment(34)
Bar(32)
Bed(31)
Hammocks(29)
Elevator(27)
Reception(27)
Real reviews
All reviews have been carefully checked and verified.
Real reviews
All reviews have been carefully checked and verified.
4.4 José Ramon Travelled with family July 2026 Acceptable location
Ubicación aceptable
Hotel rough around the edges... Food quite poor... car park is a nightmare... the pool feels too small for serving so many guests from two hotels... I wouldn't return.
Hotel áspero ... Comida bastante mala...aparcar es una odisea...la piscina se queda pequeña al dar servicio a tanta gente de dos hoteles...yo no volveria
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Basic 7.4 María Cristina Travelled with family July 2026 Room cleaning, very good air conditioning both in the rooms and throughout the hotel, and a superb swimming pool.
Limpieza de las habitaciones, climatización muy buena tanto en la habitaciones como en el resto del hotel y una piscina estupenda.
Shower tray in the bathrooms and more variety at the buffet.
Plato de ducha en los baños y más variedad en el buffet.
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Good 7.4 Beatriz Travelled with family July 2026 Spacious room for a family of four. Friendly staff
Habitación amplia para una familia de 4 personas. Personal amable
The pool is very small for so many people, with few sunbeds and little shade. The food is very basic.
La piscina muy pequeña para tanta gente, pocas hamacas y poca sombra. La comida muy batallera
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Good 6 Griselda Travelled with family July 2026 The entertainment was good; I think it’s the best part of the hotel.
La animación estuvo bien yo creo que es lo mejor del hotel
There is a lot to improve in this hotel, as there were parts that were very old and dirty. The pool loungers were sinking, the buffet had very little variety, but what there was was good. As for the desserts, it was mostly the same. The staff, that is, were very friendly. All in all, I think that for a four-star hotel it leaves a lot to be desired.
Hay mucho que mejorar en este hotel ya que había partes del hotel muy viejas y sucias,las hamacas de la piscina se hundían,la comida del buffet muy poca variedad pero lo que había estaba buena de los postres siempre lo mismo,el personal eso si muy amable,en fin yo creo que para ser un hotel de 4 estrellas deja mucho que desear
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Average 8.3 Jose Tomas Travelled with family July 2026 The huge rooms for 4 adults, 2 single beds (90 cm) and one double bed, with a balcony.
Las habitaciones enormes para 4 adultos 2 camas de 90 y una de matrimonio habitaciones con balcón
The only downside is that the breakfast does not have products for diabetics.
Lo único malo no tienen en el desayuno productos para diabeticos
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Very good 8.3 Angela Travelled with family July 2026 We went for 5 days at the beginning of July. There were four of us: two adults and two girls. The room was spacious, the mattresses comfortable, and there were two pillows for each person—great. The bathroom was fine, the cleaning was fine. The food and dinner were fine, there was always meat, fish, and chicken to choose from, in addition to some fish and meat cooked live on the grill, as well as a first course with several options to choose from. Breakfasts were the same, with live stations for pancakes and fried eggs, plus other things... overall, quite good. Big pool, quite a few sun loungers, a water slide for children. The distance to the beach was a short walk with children, about 15 minutes. Overall, quite good.
Fuimos 5 dias a primeros de julio éramos cuatro,dos adultos y dos niñas la habitación amplia los corchones comodos ,almohadas dos para cada uno genial,baño bien,limpieza bien, La comida y cena bien ,siempre había carne, pescado y pollo para elegir,además de algo de pescado y carne en vivo a la plancha, además de 1° varías cosas para eleguir , los desayunos igual en vivo tortitas y huevos fritos además otras cosas...en general bastante bien👍 Piscina grande , bastantes tumbonas, tobogan para niños , La distancia a la playa un paseito con niños unos 15m En general bastante bien
I have no complaints. If it were closer to the beach, it would be the osti.....
No tengo ninguna queja, Si estuviera más cerca de la playa sería la osti.....
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Very good 8 David Travelled with family June 2026 I have liked the facilities and the entertainment for both adults and children, and the distance to the beach. Varied buffet and tasty food (avoid peak crowd times).
Me han gustado las instalaciones y la animación tanto de adultos como infantil y la distancia a la playa. Buffet variado y comida rica (evita horas de más afluencia).
I think the reception staff should be a bit friendlier... I don’t know, a smile every now and then makes a good first impression.
El personal de recepción pienso que debería ser algo más simpática...no se,una sonrisa de vez en cuando da una buena primera impresión agradable.
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Very good 8 Ana Travelled with family June 2026 The location is very good and the pool area as well. The staff are incredibly friendly.
La ubicación está muy bien y la zona de la piscina también. El personal súper amable.
The very limited variety at breakfast. I’ve had the same things for four days. The rooms need a renovation. The floor in our room had several dents and the white walls were marked. The portable cot they provided was dirty and full of holes.
La poquísima variedad en el desayuno. He desayunado durante cuatro días las mismas cosas. Las habitaciones necesitan una renovación. El suelo de nuestra habitación tenía varios golpes y las paredes blancas estaban con restregones. La cuna portátil que nos pusieron estaba sucia y con agujeros.
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Very good 4.7 Jorge Travelled with couple June 2026 Possibly the bed, which isn’t bad.
Posiblemente la cama,que no está mal.
The cleanliness could be improved, and the food is the worst of the worst.
La limpieza es mejorable,la comida es lo peor de lo peor.
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Basic 9.1 Angie Ximena Travelled with family June 2026 The room wasvery spacious, the staff very professional, the food was good and although drinks were not included there were many other options to drink, which is a plus compared with other places.
La habitación muy amplia el personal muy profesional la comida estba bien y aunque no tenia bebidas incluidas tenías muchas otras opciones para beber y eso les da un punto a favor a diferencia de otros lugares
Improve the entrance to the pool; it Water Slides a lot. I had an accident entering the pool and I was badly hurt, and neither the lifeguards nor the hotel were prepared for what happened. Apart from that, the rest of the experience was fine, and I won’t miss that part even though I went through a bad time.
A mejorar a la entrada de la piscina resbala mucho tuve un accidente entrando a la piscina y me hice mucho daño y el equipo de salvamento ni el hotel estaban preparados para lo sucedido por todo lo demás la experiencia estuvo bien y no le quitaré eso aunque la pase mal
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Excellent 10 Noelia Travelled with family June 2026 Very spacious room, very friendly staff, good entertainment, full buffet and good location.
Habitación muy amplia, personal muy amable, buena animación, buffet completo y buena ubicación.
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Excellent 5.3 Julia Travelled with family June 2026 The swimming pool
La piscina
You eat lunch and dinner the same, and every day is the same.
La comida comes y cenas lo mismo y todos los días es igual
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Average 8.3 Olga María Travelled with family June 2026 There is a smell of rotten fish that rises from the stairs used by the hotel staff and spreads along the corridor of the rooms.
Hay olor a pescado podrido que sube por la escalera que utiliza el personal del hotel y se distribuye por el pasillo de las habitaciones.
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Very good 8 Gmtha Travelled with family June 2026 All the staff were very attentive, the pool for the kids was very good and the food of very good quality but still little variety, and the room was fabulous.
La atención de todo el personal muy buena , la piscina para los peques muy bien y la comida muy buena calidad pero aún poca variedad yla habitación fabulosa.
I would improve it if the room access wasn’t so late, as they gave us the room around 14:30, and when you’re travelling with children it’s the worst—huge queues to have your details taken, and on the other hand the sun loungers at the pool are extremely uncomfortable.
Mejoraría que la entrada a la habitación no fuese tan tarde ya que nos dieron la habitación cerca las 14y30 y cuando vas con críos es lo peor ,unas colas tremendas para que t tomen los datos y por otra parte las tumbonas de la piscina super incomodas.
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Very good 7.7 Jessica Travelled with family June 2026 The hotel was generally fine, the pool...
El hotel estaba bien en términos generales, piscina...
The staff, rather serious in general, the rooms fine albeit a bit old-fashioned; I would classify it as 3 stars. The food, if you know how to combine it well, but it’s rather repetitive.
El personal, mas bien serios en general, las habitaciones bien aunque un poco anticuados, yo lo clasificaria como 3 estrellas. La comida si sabes combinar bien pero es bastante repetitivo
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Good 7.7 Celia Travelled with family June 2026 The pool is fine, although a little small for the amount of guests staying at the hotel. As for the food, I have to admit it surprised me in a good way (excluding the desserts), as I had read many negative reviews.
La piscina está bien aunque un poco pequeña para la cantidad de gente alojada en el hotel. En cuanto a la comida tengo que reconocer que me ha sorprendido para bien (menos los postres) ya que había leído muchas reseñas negativas.
A bit weak entertainment
Animación un poco floja
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Good 6.9 Estrella Travelled with family June 2026 The location and the cleaning staff are very good. The pools are fine.
La ubicación, el personal de limpieza muy bueno. Las piscinas están bien.
The food is poorly varied, of low quality and some products are in bad condition. Not suitable for people with food intolerances. The hotel maintenance is terrible.
La comida poco variada, de mala calidad y algún producto en mal estado. No recomendado para persona con intolerancia alimentaria. El mantenimiento del hotel pésimo.
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Good 5.7 Jennifer Travelled with family June 2026 The great pool
La piscina genial
The animation for children is very weak, and the buffet food is not varied enough. The lifeguard, who isn’t Spanish, spends all day looking at his phone and making video calls; this should be looked into, because things happen.
La animación para los peques muy floja, la comida del buffet muy poco variada. El socorrista no español todo el día mirando y haciendo videollamada con el mvl habría q mirar eso porque pasan cosas .
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Average 9.1 Javier Travelled with couple June 2026 The pool and the entertainers
La piscina y los animadores
I would improve the buffet dinner.
Mejoraría la cena del buffet
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Excellent 8.6 Carmen Travelled with couple June 2026 The pool is a little small. On the date I stayed it already felt too small; I imagine it will be worse further into the summer. There was little variety of dishes in the restaurant and, at times, a long wait to replenish what was running out.
La piscina resulta un poco pequeña. En la fecha que he estado ya se notaba demasiado pequeña, imagino que más entrado el verano será peor Había poca variedad de platos en el restaurante y a veces, mucho tiempo para reponer los que se iban terminado
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