Where you’ll be
Alegria Fenix Family
Paseo Central, 44, Urbanización Playa Serena, Roquetas de Mar
7.4
1487 reviews
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Everything you need to know
This deal includes
- Hotel ALEGRIA Fenix Family 4*, located in Roquetas de Mar.
- Available in Room Only, with Breakfast, Half Board and Full Board.
Travel Dates: until October 11, 2026.
Key info you should have
Travelling in a group? We make it easy for you
Planning a group holiday? Here’s what you need to know. This accommodation does not accept bookings for more than 8 people. We’ve got you covered!
Get in touch with us through Contact Us and tell us what kind of trip you’re organizing. We’ll guide you step by step to secure your booking the right way, so you can enjoy your holiday without stress or surprises.
Please note: if multiple individual bookings are made with the intention of traveling together, the accommodation may refuse them. Start off right and guarantee your group getaway without complications.
Your perfect stay
The family deal everyone loves on Jump2spain.com: sunshine and stress-free holidays
With Jump2spain.com, staying at the ALEGRIA Fénix Family means choosing a relaxed, fun-filled getaway designed especially for families. This welcoming 4-star hotel offers the perfect balance between comfort, entertainment and real rest.
Located in Roquetas de Mar, just a short walk from the beach and the promenade, it’s an ideal base for seaside days, walks by the sea and a lively yet easy-going atmosphere.
Outdoor swimming pools and spacious communal areas create the perfect setting for both children and adults to enjoy every moment together, without rushing or worries.
Guests particularly appreciate the buffet-style dining and the friendly, family-oriented service, often highlighted in reviews for its comfort and great vibes.
This is the kind of holiday families love to repeat. Book now with Jump2spain.com and start looking forward to it.
Meals & more
Full Board made easy: you choose how to start
If you’re booking Full Board, enjoy total flexibility from the moment you arrive.
Would you like to start with lunch or dinner? The choice is yours.
Simply inform the reception desk upon arrival, and everything will be arranged for you.
No prior arrangements needed. When you arrive at the accommodation, tell the team which meal you want to start with and they’ll take care of the rest.
Good to know: this flexibility applies only to catering. Please check key drop-off and check-out times to plan your stay smoothly.
Why this destination is a must-visit
Roquetas de Mar: endless beaches and the authentic charm of Almería’s coastline
With its incredibly flat coastline and enviable year-round climate, this former fishing village has evolved into a complete holiday destination without losing its authentic seaside soul.
What you can’t miss:
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Huge beaches with space for everyone: Forget about waking up early to claim your spot on the sand. Beaches like Aguadulce or Playa Serena are kilometres long, wonderfully wide and covered in soft sand that’s comfortable underfoot. There’s more than enough room to relax at your own pace.
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Santa Ana Castle and the Harbour: The cultural heart of Roquetas de Mar. This beautifully restored 17th-century fortress can be visited free of charge. Right next to it, you’ll find the fishing harbour, the perfect place to watch the boats come and go while soaking up the local atmosphere.
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Punta Entinas-Sabinar Natural Park: A stunning natural paradise that begins where the hotels end. Expect endless virgin dunes, pine-lined trails and peaceful wetlands where spotting wild flamingos is surprisingly easy. A beautiful contrast to the beach atmosphere.
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The paradise of free tapas: Just like throughout Almería, every drink comes with a complimentary tapa and, you usually get to choose it yourself from the menu. Head to the harbour area or the town centre and enjoy fried fish, traditional migas or slow-cooked meat dishes for little more than the price of a couple of beers.
Our recommendation: If you’re travelling with children, or simply love animals, the Roquetas Aquarium is a fantastic visit. It’s the largest aquarium in Andalusia, where you can see everything from sharks to interactive touch pools with starfish.
Solo & family stays
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Babies aged 0 to 1: the first baby stays free of charge when sharing a bed with two adults in double and triple rooms.
- If you need to include 2 babies in the same room, make sure to contact us here to check if this is possible.
- If you need to include 2 babies in the same room, make sure to contact us here to check if this is possible.
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Children aged 2 to 11: first child stays for FREE, second child benefits from a 50% discount.
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Except for bookings between 26/06/2026 and 29/08/2026:
- Children aged 2 to 11: first child benefits from a 75% discount.
- Children aged 2 to 11: first child benefits from a 75% discount.
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If your stay covers periods with different discount rates, the most restrictive discount will always apply.
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Good to know: Discounts for children apply only when the child shares the room with two adults or two people paying the adult rate.
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Maximum room occupancy: 4 people.
- Good to know: The accommodation does not allow a fifth person in the same room, whether adult, child or baby.
- Good to know: The accommodation does not allow a fifth person in the same room, whether adult, child or baby.
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Would you like to book for one person? The single room surcharge is approximately 60%. This is already included in the prices shown during the booking process. The surcharge may vary depending on your travel dates and will be reflected during booking.
Pet Policy
This accommodation allows pets with the following conditions:
- Maximum weight: 8 kg/pet
- Price: 10 €/night and pet
- A maximum of one pet per room is allowed.
- Pets are not allowed in the main areas of the hotel.
Personally chosen by our travel expert
Vicky
Release date: 08/06/2026 at 00:59
What our customers are saying about the accommodation
7.4
Good
Based on 1487 reviews
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Real reviews
All reviews have been carefully checked and verified.
Real reviews
All reviews have been carefully checked and verified.
El personal de animación espectácular....y lo mejor es que es turismo nacional la mayoría que se agradece no sentirte el extranjero en tu propio país
The variety of food
La variedad de comida
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Very good
En general el alojamiento con todo lo necesario para pasar unos días de vacaciones, comida variada y en cuanto a la piscina encontramos hamacas sin problema.
Solicite una habitación en la primera planta debido a que tengo discapacidad y lo tuvieron en cuenta, dándome una habitación acorde a mis necesidades.
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Excellent
Amabilidad del personal.
The rooms need a refresh, although they are very spacious. The food selection is limited and, if you stay for several days, it can become repetitive.
Necesita un lavado de cara en las habitaciones, aunque es cierto que son muy grandes. La variedad de la comida es escasa y, si estás unos cuantos días, puede llegar a ser repetitiva.
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Good
La salida, ver desaparecer el hotel por el retrovisor
Terrible customer service, rooms with countless problems, damp smell, lack of food, repetition, awful
Atencion al publico nefasta, habitaciones cin millones de problemas, olor a humedad, falta de comida, repetición, fatal
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Basic
Los animadores geniales....Antonio un crack
The food is a bit repetitive
La comida algo repetitiva
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Excellent
Hotel muy familiar.
Habitaciones grandes
Buen servicio de limpieza.
Ubicación cerca de la playa.
In the buffet restaurant they should add another toaster at breakfast time, as it was very crowded and there were long queues.
And the show cooking needs an extra chef, because the same happened there — long queues.
Three lifts are not enough.
They should also replace the pool sunbeds, as some were very worn and the sunbed frames dug in.
En el restaurante buffet deberían poner algún tostador más en la hora del desayuno, ya que estaba muy masificado y había que hacer largar colas.
Y en el show cooking un cocinero más, porque pasaba lo mismo, largas colas.
3 ascensores se quedan cortos .
Y deberían renovar las hamacas de las piscinas, ya que algunas estaban muy desgastadas y se te clavaba la estructura de la hamaca.
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Good
Lo "mejor" que diría..servicio de reposición constante en bufete,comida poca variedad pero bastante decente, servicio de animación y socorrista en piscina
The hotel is quite run-down; some bathrooms are pretty shabby. In my room — and from what I heard — there were ant infestations on the first day; we had to shake them out of the beach basket. I mentioned it and they fumigated. The toilet cistern was broken — they may have fixed it. One of the worst things was the lifts: to give you an idea, on the day we left I carried my suitcases down three flights because every floor had queues for the lifts — far too many people for three small, rather old lifts. In short, price-wise it’s OK, but in terms of quality I don’t think it deserves four stars and it has a lot of room for improvement.
El hotel está bastante envejecido,hay baños que son bastante cutres,en mi habitación y por lo que oí..habían plagas de hormigas el primer día a sacudidas las sacábamos del capazo de la playa,lo comente y fumigaron. La cisterna del baño rota .igual lo arreglaron y creo que algo de lo peor...los ascensores por hacer una idea el día que nos fuimos baje 3pisos con las maletas por qué en todas las plantas habían colas para cogerlos demasiada gente para 3ascensores pequeños y bastante viejos en fin precio...si calidad para mí no de un 4* tiene mucho que mejorar
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Good
La zona de piscina genial y la animación muy bien.
The buffet food was quite repetitive. Very little choice. One day they served churros with chocolate for breakfast but when we went down at 9am they had already run out and did not bring out any more. Unpleasant detail, as during the scheduled serving time everyone should have the same options.
La comida del buffet bastante repetitiva. Muy poco donde elegir. Un día pusieron churros con chocolate para desayunar pero cuando bajamos a las 9 ya se había terminado y no sacaron más. Detalle feo ya que dentro del horario de comida debemos tener todos las mismas opciones.
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Good
El sitio muy bonito,piscina muy chula,bar acogedor y personal muy agradable y muy currantes.super cerca de la playa ,hemos estado muy agosto.
Great value for money
Calidad precio genial
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Excellent
La habitación familiar muy amplia y cómoda y la atención del personal inmejorable
The picnic was very poor. Improve the sandwich fillings.
El picnic muy pobre. A mejorar el relleno de los sándwiches
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Excellent
El hotel es perfecto tanto si quieres ir en familia como en pareja o con amigos. Está cerca de la playa y el paseo marítimo es un espectáculo por las noches. Tienen muchas actividades programadas todos los días, tanto para niños como para adultos. Al principio tenía dudas sobre cómo sería el buffet porque había encontrado muchas reseñas negativas sobre que la comida era repetitiva, pero bajo mi punto de vista no es así. Todos los días habían cosas que variaban y cosas que siempre eran las mismas, pero como en todos los buffet de hotel.
What I would improve are the rooms. To be honest it wasn’t very attractive and the bathroom door in our room was very worn, but at the end of the day that’s a matter of taste and you don’t spend that much time in the room, and it was quite clean. One thing that wasn’t available and that I would have liked is the option of drinks being included.
Lo que mejoraría son las habitaciones. La verdad es que no era muy bonita y la puerta del baño de nuestra habitación estaba muy desgastada, pero al fin y al cabo eso es cuestión de gustos y en la habitación tampoco se pasa tanto tiempo, y además estaba bastante limpia. Algo que no había y que me hubiera gustado es tener la opción de las bebidas incluidas.
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Very good
El tobogán para el niño fenomenal, la comida estaba bien
There wasn’t much entertainment and I don’t know why the room has to be vacated so early
No había mucha animación y la habitación no se porque hay que dejarla tan pronto
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Excellent
personal mente estoy muy satisfecho del hotel,personal muy amable,comida super bien, a itacion acogedora, en realidad ninguna queja.
as a remark, the pool is a bit small,
como comentario la piscina se queda pequeña,
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Excellent
Excelente relación calidad-precio. Quizás es más bien un hotel de 3* pero todo está bastante bien. Buena variedad en las comidas, piscina con buen tamaño (obviamente tienes que llegar a buena hora para pillar tumbonas), habitación amplia.
The cleanliness leaves something to be desired. When we were given the room there were food scraps from previous guests on the floor, sand from the beach was noticeable on the floor and by the bathroom door. The hotel itself is fine but could do with a bit of renovation. It takes about 7-8 minutes on foot to reach the beach.
La limpieza deja que desear. Cuando nos dieron la habitación, había restos de comida de los anteriores huéspedes por el suelo, se notaba la arena de la playa por el suelo y al cerrar la puerta del baño. El hotel en sí está bien pero le vendría bien una reformilla. Para llegar a la playa, te lleva unos 7-8 minutos a pie.
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Very good
Animación de noche para adultos y niños.
Food, lifts, long wait to access the dining room, no air conditioning in corridors, overcrowded pool shared with neighbouring apartments, half of the pool showers without water, third line from the beach.
Comida, ascensores, larga espera para acceder al comedor, sin aire acondicionado en pasillos, piscina abarrotada y compartida junto con apartamentos colindantes,la mitad de las duchas de la piscina sin agua, tercera linea de playa.
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Basic
Hotel familiar
Very outdated room with limited facilities.
Habitación muy vieja y pocos servicios.
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Average
Está bien calidad precio, habitaciones grandes. El personal simpático.
El buffet normal tirando a justo
I missed activities for the children; the mini club was supposed to run from 15:00h to 18:00 but you had to collect them at 17:30. In the mornings it would also be good to have some time for them.
The reception lacks information about things to do in the surrounding area.
He echado de menos actividades para los niños, el mini club ponía de 15h a 18 pero a las 17:30 tenías que ir a buscarlos. Por la mañana también estaría bien alguna hora para ellos.
En la recepción faltan info de cosas que hacer por las inmediaciones.
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Very good
La cercanía a la playa
Our experience at this hotel has been rather disappointing and, frankly, we do not believe it is an establishment worthy of 4 stars.
The first thing that stands out is the management of the lifts. For a seven-storey building there are only three lifts, and using them was practically impossible. Most of the time we ended up taking the stairs because the waits were endless.
The buffet is another major negative. At peak times it was impossible to access: there were huge queues to get in and, once inside, it was practically a scramble to get food. The variety was quite poor and the desserts were especially disappointing, as the same five items were rotated throughout our stay. In addition, many items seemed watery: the juice was virtually undrinkable and even the jelly seemed like coloured water.
Another detail we found incomprehensible is that, despite paying Full Board, not a single bottle of water is included with meals. We consider this a basic service that should be provided.
The rooms leave much to be desired. The walls are paper-thin and you can hear absolutely everything happening in the corridor and neighbouring rooms. Added to this, the cleaning staff make a lot of noise from early on, with little regard for those who may still be resting. If you are unlucky enough to have a crying or screaming child nearby, getting any sleep is virtually impossible.
One night at 6 a.m. the fire alarm went off and woke us all. No one explained what was happening and we received no apology for the disturbance.
As for the condition of the room, it needs refurbishment and much deeper cleaning. The towels are a real lottery: I recommend checking them before use because several were dirty and had other guests’ hairs on them. The bed had a pronounced sag due to a worn mattress, making sleeping quite uncomfortable. The shower also only had a half-door, so it was impossible to shower without the water flooding part of the bathroom.
The pool area is also not up to the standard expected of a hotel of this range. The pools are small for the number of people staying in the hotel and the apartments. Getting a sunbed was almost impossible because many guests left towels on them first thing and occupied them all day without really using them. In addition, many sunbeds were so worn they had the same problem as the bed: a huge sag that made lying on them very uncomfortable. Finally, the entertainment seemed very limited, short-lived and rather poor.
To make matters worse, car park in the area is practically impossible. The hotel offers its own car park, but we found the price completely excessive: €15 per day, which is a significant extra cost if you stay for several days.
In short, our experience was very negative. We believe this hotel needs to make significant improvements to both its facilities and the organisation and quality of the services it offers. It is certainly not a hotel we would recommend or return to.
Nuestra experiencia en este hotel ha sido bastante decepcionante y, sinceramente, no creemos que sea un establecimiento que merezca tener 4 estrellas.
Lo primero que llama la atención es la gestión de los ascensores. Para un edificio de 7 plantas solo hay 3 ascensores, y utilizarlos era prácticamente una misión imposible. En la mayoría de las ocasiones acabábamos usando las escaleras porque las esperas eran interminables.
El buffet es otro de los grandes puntos negativos. En las horas punta era imposible acceder: había colas enormes para entrar y, una vez dentro, era prácticamente una lucha por conseguir comida. La variedad era bastante pobre y los postres fueron especialmente decepcionantes, ya que durante toda la estancia iban rotando prácticamente los mismos cinco. Además, muchos productos parecían aguados: el zumo era prácticamente imbebible y hasta la gelatina parecía agua con colorante.
Otro detalle que nos pareció incomprensible es que, pagando pensión completa, no se incluya ni una simple botella de agua durante las comidas. Nos parece un servicio básico que debería estar contemplado.
Las habitaciones dejan mucho que desear. Las paredes son de papel y se escucha absolutamente todo lo que ocurre en el pasillo y en las habitaciones contiguas. A esto se suma que el personal de limpieza hace bastante ruido desde primera hora, sin demasiado respeto por quienes aún puedan estar descansando. Si además tienes la mala suerte de coincidir con algún niño llorando o gritando, descansar resulta prácticamente imposible.
Una de las noches, a las 6 de la mañana, sonó la alarma de incendios y nos despertó a todos. Nadie nos explicó qué estaba ocurriendo ni recibimos ninguna disculpa por las molestias ocasionadas.
En cuanto al estado de la habitación, necesita una renovación y una limpieza mucho más profunda. Las toallas son una auténtica lotería: recomiendo revisarlas antes de usarlas porque varias estaban sucias y con pelos de otros huéspedes. La cama tenía un hundimiento muy acusado por el desgaste del colchón, haciendo que dormir fuera bastante incómodo. La ducha, además, solo tenía una semipuerta, por lo que era imposible ducharse sin que el agua acabara inundando parte del baño.
La zona de piscinas tampoco está a la altura de un hotel de esta categoría. Las piscinas resultan pequeñas para la cantidad de personas alojadas entre el hotel y los apartamentos. Conseguir una tumbona era casi imposible porque muchos huéspedes dejaban la toalla desde primera hora y la ocupaban durante todo el día sin apenas utilizarla. Además, muchas tumbonas estaban tan desgastadas que tenían el mismo problema que la cama: un hundimiento enorme que hacía muy incómodo tumbarse. Por último, la animación nos pareció muy escasa, de poca duración y bastante pobre.
Por si fuera poco, aparcar por la zona es prácticamente imposible. El hotel ofrece un aparcamiento propio, pero el precio nos pareció completamente abusivo: 15 € al día, lo que supone un gasto adicional importante si te alojas varios días.
En definitiva, nuestra experiencia ha sido muy negativa. Creemos que este hotel necesita mejorar de forma importante tanto sus instalaciones como la organización y la calidad de los servicios que ofrece. Desde luego, no es un hotel que recomendaríamos ni al que volveríamos.
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Basic
Estuvimos muy agusto y aun que fuera familiar no habia exceso de ruido, la piscina estaba muy bien y al ldo de la playa, la verdad que nos sorprendio a bien
The food could be improved but was acceptable; at times it was a little repetitive.
La comida se podria mejorar pero estaba bien, a veces algo repetitivo
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Excellent
Todo muy bien y buena ubicación
If I must say something negative, the food wasn't very good.
Por decir algo malo la comida no estaba muy buena
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Excellent
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Your family holiday in Roquetas de Mar
Alegria Fenix Family
7.4
1487 reviews
Roquetas-de-Mar,-Almeria-Coast
