Where you’ll be
Alegria Fenix Family
Paseo Central, 44, Urbanización Playa Serena, Roquetas de Mar
7.4
1503 reviews
More Info
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Everything you need to know
This deal includes
- Hotel ALEGRIA Fenix Family 4*, located in Roquetas de Mar.
- Available in Room Only, with Breakfast, Half Board and Full Board.
Travel Dates: until October 11, 2026.
Key info you should have
Travelling in a group? We make it easy for you
Planning a group holiday? Here’s what you need to know. This accommodation does not accept bookings for more than 8 people. We’ve got you covered!
Get in touch with us through Contact Us and tell us what kind of trip you’re organizing. We’ll guide you step by step to secure your booking the right way, so you can enjoy your holiday without stress or surprises.
Please note: if multiple individual bookings are made with the intention of traveling together, the accommodation may refuse them. Start off right and guarantee your group getaway without complications.
Your perfect stay
The family deal everyone loves on Jump2spain.com: sunshine and stress-free holidays
With Jump2spain.com, staying at the ALEGRIA Fénix Family means choosing a relaxed, fun-filled getaway designed especially for families. This welcoming 4-star hotel offers the perfect balance between comfort, entertainment and real rest.
Located in Roquetas de Mar, just a short walk from the beach and the promenade, it’s an ideal base for seaside days, walks by the sea and a lively yet easy-going atmosphere.
Outdoor swimming pools and spacious communal areas create the perfect setting for both children and adults to enjoy every moment together, without rushing or worries.
Guests particularly appreciate the buffet-style dining and the friendly, family-oriented service, often highlighted in reviews for its comfort and great vibes.
This is the kind of holiday families love to repeat. Book now with Jump2spain.com and start looking forward to it.
Meals & more
Full Board made easy: you choose how to start
If you’re booking Full Board, enjoy total flexibility from the moment you arrive.
Would you like to start with lunch or dinner? The choice is yours.
Simply inform the reception desk upon arrival, and everything will be arranged for you.
No prior arrangements needed. When you arrive at the accommodation, tell the team which meal you want to start with and they’ll take care of the rest.
Good to know: this flexibility applies only to catering. Please check key drop-off and check-out times to plan your stay smoothly.
Why this destination is a must-visit
Roquetas de Mar: endless beaches and the authentic charm of Almería’s coastline
With its incredibly flat coastline and enviable year-round climate, this former fishing village has evolved into a complete holiday destination without losing its authentic seaside soul.
What you can’t miss:
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Huge beaches with space for everyone: Forget about waking up early to claim your spot on the sand. Beaches like Aguadulce or Playa Serena are kilometres long, wonderfully wide and covered in soft sand that’s comfortable underfoot. There’s more than enough room to relax at your own pace.
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Santa Ana Castle and the Harbour: The cultural heart of Roquetas de Mar. This beautifully restored 17th-century fortress can be visited free of charge. Right next to it, you’ll find the fishing harbour, the perfect place to watch the boats come and go while soaking up the local atmosphere.
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Punta Entinas-Sabinar Natural Park: A stunning natural paradise that begins where the hotels end. Expect endless virgin dunes, pine-lined trails and peaceful wetlands where spotting wild flamingos is surprisingly easy. A beautiful contrast to the beach atmosphere.
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The paradise of free tapas: Just like throughout Almería, every drink comes with a complimentary tapa and, you usually get to choose it yourself from the menu. Head to the harbour area or the town centre and enjoy fried fish, traditional migas or slow-cooked meat dishes for little more than the price of a couple of beers.
Our recommendation: If you’re travelling with children, or simply love animals, the Roquetas Aquarium is a fantastic visit. It’s the largest aquarium in Andalusia, where you can see everything from sharks to interactive touch pools with starfish.

Solo & family stays
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Babies aged 0 to 1: the first baby stays free of charge when sharing a bed with two adults in double and triple rooms.
- If you need to include 2 babies in the same room, make sure to contact us here to check if this is possible.
- If you need to include 2 babies in the same room, make sure to contact us here to check if this is possible.
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Children aged 2 to 11: first child stays for FREE, second child benefits from a 50% discount.
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Except for bookings between 26/06/2026 and 29/08/2026:
- Children aged 2 to 11: first child benefits from a 75% discount.
- Children aged 2 to 11: first child benefits from a 75% discount.
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If your stay covers periods with different discount rates, the most restrictive discount will always apply.
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Good to know: Discounts for children apply only when the child shares the room with two adults or two people paying the adult rate.
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Maximum room occupancy: 4 people.
- Good to know: The accommodation does not allow a fifth person in the same room, whether adult, child or baby.
- Good to know: The accommodation does not allow a fifth person in the same room, whether adult, child or baby.
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Would you like to book for one person? The single room surcharge is approximately 60%. This is already included in the prices shown during the booking process. The surcharge may vary depending on your travel dates and will be reflected during booking.
Pet Policy
This accommodation allows pets with the following conditions:
- Maximum weight: 8 kg/pet
- Price: 10 €/night and pet
- A maximum of one pet per room is allowed.
- Pets are not allowed in the main areas of the hotel.
Personally chosen by our travel expert
Vicky
Release date: 08/12/2026 at 00:59
What our customers are saying about the accommodation
7.4
Good
Based on 1503 reviews
Photos shared by our customers
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Real reviews
All reviews have been carefully checked and verified.
Real reviews
All reviews have been carefully checked and verified.
Hemos estado la segunda semana de Agosto y ha estado genial. Me lo esperaba más masificado, pero a pesar de que el hotel se notaba lleno, hemos estado super agusto, sin nada de agobios por la gente, colas ni nada. La piscina genial, al igual que la animación. Los niños se lo pasan super bien. La habitación estupenda, la cama comodísima. En general, hemos pasado una muy buena estancia y repetiríamos sin duda!!
If I had to mention something to improve (not a criticism), it would be the buffet food. Although it is varied and there is a bit of everything, the quality is not the best, but acceptable — what you would expect from hotels of this type. For us, the best part was the breakfast. The rooms feel a little dated; you can tell the hotel is older from the décor and such. But it is not a problem, just an area for improvement. One small inconvenience we had was that the lifts broke down on our last day, which was a hassle since we had a pushchair and were on the fifth floor, but technicians were called straight away to repair them.
Por decir algo a mejorar (que no malo), sería la comida del buffet. Aunque es variada y hay un poco de todo, la calidad no es la mejor, pero pasable, es de esperar para hoteles de este tipo. Para nosotros, lo mejor el desayuno. Las habitaciones se notan un poco antiguas, se nota que el hotel tiene sus años en la decoración, etc. Pero no es un problema, solo un aspecto a mejorar.Un pequeño contratiempo que tuvimos fue que los ascensores se rompieron el último día que estuvimos y nos fastidió un poco porque íbamos con carrito de bebé y estábamos en una 5 planta, pero enseguida llamaron a los técnicos para repararlos.
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Very good
En general ha estado muy bien personal atento y amable buen servicio la comida muy bien gran variedad y excelente servicio a la hora de las comidas volveré
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Excellent
La piscina muy buena estupenda para los niños
The cleanliness and the food are very repetitive
La limpieza y la comida muy repetitiva
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Good
Todo muy bien, la animación muy buena y divertida, habitaciones amplias.
3 of the lifts. 2 were out of order for 2 days so we had to use the stairs.
In the buffet, on the last day there was no Nocilla and for the final dinner they served prawns, but after a short time they stopped offering them so I couldn't even try them. If you’re going to advertise something you must provide it throughout the buffet or at least remove the sign.
Ascensores de 3. 2 estaban averiados durante 2 días teníamos q subir por las escaleras.
En el bufet el último día no había Nocilla y la última cena pusieron langostinos y al rato ya dejaron de poner no los pude ni probar si ofertas algo tienes q hacerlo todo el buffet o al menos quita el cartel.
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Very good
Mi experiencia en este hotel a sido nefasta. La comida es mala y escasa, la piscina súper saturada de gente. Me robaron dos toallas de mis hijos y la recepción no quiso saber nada de nada. La habitación pobre, con los somieres roidos por las esquinas, las paredes manchadas. No volveré jamás por ahí.
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Average
El hotel necesita una reforma, está muy masificado y el buffet ha sido de los peores que he visto nunca
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Average
El personal de animación espectácular....y lo mejor es que es turismo nacional la mayoría que se agradece no sentirte el extranjero en tu propio país
The variety of food
La variedad de comida
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Very good
Lo mejor es las zona de la piscina , y la relación calidad precio
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Very good
En general el alojamiento con todo lo necesario para pasar unos días de vacaciones, comida variada y en cuanto a la piscina encontramos hamacas sin problema.
Solicite una habitación en la primera planta debido a que tengo discapacidad y lo tuvieron en cuenta, dándome una habitación acorde a mis necesidades.
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Excellent
Atencion muy buena, nos dieron unas chuches para perritos ya que iban las mascotas. El bufet bastante equilibrado y muy rico. La habitación era enorme ya que habia una cama de matrimonio y dos individuales y la limpieza impecable, sobretodo la atencion de las limpiadoras.
The lack of communication from the central office to the hotel we stayed in: we called twice to ask if we could bring both dogs because they only accepted one, and due to a family emergency I had to take them. The central office said it was no problem and that on arrival I should tell reception and pay the fee. Imagine our surprise when we arrived and the hotel had no record of this and refused to let us in until I showed them the calls... they said that if the central office had said yes, then it was yes... but they should inform the hotel or send an email as proof to guests so these problems do not happen in future... aside from this issue, the service was excellent.
La falta de comunicación por parte de la central con el hotel en el que nos alojamos ya que llamamos 2 veces para preguntar si podiamos llevar a los 2 perros porque solo aceptaban 1 y por una emergencia familiar me los tenia que llevar. Total que en la centrale dijeron que sin problema que al llegar a recepción que lo dijera y pagara el coste. Cual fue nuestra sorpresa cuando llegamos que en el hotel no tenian constancia de nada y no querian dejarnos hasta que les enseñé las llamadas....y dijeron que si en la central dijeron que si pues era que si...pero deberian avisar al hotel o mandar un correo como justificante a los huespedes para que no ocurra estos problemas en un futuro....aun quitando este problema la atención fue estupenda.
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Excellent
Buena limpieza y agusto
Very poor meals are not what you expect from a supposed four-star hotel
Las comidas muy malas no es de un hotel 4 estrellas falso
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Average
Hotel muy familiar.
Habitaciones grandes
Buen servicio de limpieza.
Ubicación cerca de la playa.
In the buffet restaurant they should add another toaster at breakfast time, as it was very crowded and there were long queues.
And the show cooking needs an extra chef, because the same happened there — long queues.
Three lifts are not enough.
They should also replace the pool sunbeds, as some were very worn and the sunbed frames dug in.
En el restaurante buffet deberían poner algún tostador más en la hora del desayuno, ya que estaba muy masificado y había que hacer largar colas.
Y en el show cooking un cocinero más, porque pasaba lo mismo, largas colas.
3 ascensores se quedan cortos .
Y deberían renovar las hamacas de las piscinas, ya que algunas estaban muy desgastadas y se te clavaba la estructura de la hamaca.
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Good
Équipe d'animation très sympa surtout Rosie quu était très dynamique. Piscine de bonne dimension
Deux ascenseurs sur 3 sont tombés en panne les murs des chambres sont en carton. Notre fille qui avait la chambre derrière on pouvait communiquer à travers le mur sans aucun problème le self-service est répétitif et moyen. Mobilier de chambre vetus tous les bas des meubles sont gondolets avec l'humidité
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Good
La salida, ver desaparecer el hotel por el retrovisor
Terrible customer service, rooms with countless problems, damp smell, lack of food, repetition, awful
Atencion al publico nefasta, habitaciones cin millones de problemas, olor a humedad, falta de comida, repetición, fatal
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Basic
Amabilidad del personal.
The rooms need a refresh, although they are very spacious. The food selection is limited and, if you stay for several days, it can become repetitive.
Necesita un lavado de cara en las habitaciones, aunque es cierto que son muy grandes. La variedad de la comida es escasa y, si estás unos cuantos días, puede llegar a ser repetitiva.
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Good
Lo "mejor" que diría..servicio de reposición constante en bufete,comida poca variedad pero bastante decente, servicio de animación y socorrista en piscina
The hotel is quite run-down; some bathrooms are pretty shabby. In my room — and from what I heard — there were ant infestations on the first day; we had to shake them out of the beach basket. I mentioned it and they fumigated. The toilet cistern was broken — they may have fixed it. One of the worst things was the lifts: to give you an idea, on the day we left I carried my suitcases down three flights because every floor had queues for the lifts — far too many people for three small, rather old lifts. In short, price-wise it’s OK, but in terms of quality I don’t think it deserves four stars and it has a lot of room for improvement.
El hotel está bastante envejecido,hay baños que son bastante cutres,en mi habitación y por lo que oí..habían plagas de hormigas el primer día a sacudidas las sacábamos del capazo de la playa,lo comente y fumigaron. La cisterna del baño rota .igual lo arreglaron y creo que algo de lo peor...los ascensores por hacer una idea el día que nos fuimos baje 3pisos con las maletas por qué en todas las plantas habían colas para cogerlos demasiada gente para 3ascensores pequeños y bastante viejos en fin precio...si calidad para mí no de un 4* tiene mucho que mejorar
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Good
Los animadores geniales....Antonio un crack
The food is a bit repetitive
La comida algo repetitiva
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Excellent
El sitio muy bonito,piscina muy chula,bar acogedor y personal muy agradable y muy currantes.super cerca de la playa ,hemos estado muy agosto.
Great value for money
Calidad precio genial
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Excellent
La zona de piscina genial y la animación muy bien.
The buffet food was quite repetitive. Very little choice. One day they served churros with chocolate for breakfast but when we went down at 9am they had already run out and did not bring out any more. Unpleasant detail, as during the scheduled serving time everyone should have the same options.
La comida del buffet bastante repetitiva. Muy poco donde elegir. Un día pusieron churros con chocolate para desayunar pero cuando bajamos a las 9 ya se había terminado y no sacaron más. Detalle feo ya que dentro del horario de comida debemos tener todos las mismas opciones.
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Good
La habitación familiar muy amplia y cómoda y la atención del personal inmejorable
The picnic was very poor. Improve the sandwich fillings.
El picnic muy pobre. A mejorar el relleno de los sándwiches
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Excellent
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