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Where you’ll be

Route Active Hotel
La Longuera, 114 Los Realejos
9.1 115 reviews

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Everything you need to know

This deal includes

  • Hotel Route Active 3* located in Puerto de la Cruz (Tenerife).
  • Half board available.
  • Possibility of using the hotel's bicycles
This deal is available for travelling: until October 31.

Why this destination is a must-visit

Puerto de la Cruz: lush landscapes, Atlantic charm and authentic Tenerife

Located on Tenerife’s green northern coast, Puerto de la Cruz is the perfect destination for travellers looking to experience the island’s most authentic side. Volcanic landscapes, tropical gardens, local culture and the Atlantic Ocean come together in a town full of character.

What you shouldn't miss:

  • Lago Martiánez: One of Tenerife’s most iconic attractions. Designed by renowned artist César Manrique, this spectacular complex of seawater pools blends volcanic stone, sculptures and ocean views in a truly unique setting.
  • Playa Jardín: Another of Manrique’s masterpieces. This black volcanic sand beach is surrounded by exotic gardens, waterfalls and lush vegetation, creating one of the island’s most distinctive coastal landscapes.
  • La Ranilla District: Once a traditional fishermen’s quarter, it is now one of the most vibrant areas of Puerto de la Cruz, filled with colourful murals, charming streets, local restaurants and traditional Canarian architecture.
  • The Botanical Garden: Founded in the 18th century by order of King Charles III, it houses an extraordinary collection of tropical and subtropical plants from around the world.

Our recommendation

For a truly local dining experience, venture beyond the seafront and discover the traditional guachinches and tascas in the town centre. Try classic Canarian dishes such as papas arrugadas with mojo sauce, grilled cheese with palm honey or carne fiesta, and enjoy the authentic flavours of Tenerife.

Solo & family stays

  • Babies from 0 to 1: the first one stays for free sharing bed with two adults in double rooms.
    In case you want to travel with 2 babies in the same room, please contact us here so we can check if it is possible.

General discounts:

  • Children from 2 to 11 years old: the 1st and 2nd with a 50% discount.

Good to know: Discounts for children apply as long as they sleep in the same room with 2 adults or 2 people paying the adult rate.

  • Maximum room capacity is 4 people per room.
    Good to know: The accommodation does not admit a 5th place in the same room, either adult or child.

  • Single room surcharge: 100%, i.e. the same price as for two people in a double room.

Pet Policy

Pets are not permitted in this accommodation.

What our customers are saying about the accommodation

9.1
Superb
Based on 115 reviews

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Staff34 91%
Rooms30 77%
Food18 56%
Location17 59%
Dinner16 81%
Cleanliness16 94%
Breakfast13 54%
Buffet13 62%
Facilities9 78%
Customer service5 100%
Tranquillity5 100%
Maintenance5 60%
Value for money4 100%
Pool3 67%
Car Park3 67%
Reception3 100%
Bed2 100%
General condition2 100%
Terrace2 50%
Kitchen2 100%
Real reviews
All reviews have been carefully checked and verified.
Real reviews
All reviews have been carefully checked and verified.
6.3 Elisabet Travelled with family August 2026 Friendly staff at reception and on the night shift
Personal amable en recepción u en el turno de noche
Two out of the seven days, our beds weren’t made. The pool closes at 6 p.m., which is really early! The dinner buffet was pretty basic, just about adequate.
Dos de los 7 días no nos hicieron la cama. La piscina cierra a las 18, muy pronto! El bufet de ls cena muy normalito tirando a justo
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Pleasant
9.7 Teresa Travelled with couple August 2026
Nos hagustado todo en general hemos pasado 9 noches fantástica
Darle un poco mas modernidad ,alos muebles en general .
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Superb
8 Trinidad Travelled with couple August 2026 The tranquillity and the pool — the hotel offers very good value for money. The staff are very friendly and attentive.
La tranquilidad, la piscina el hotel está muy bien calidad precio.el personal muy amable y atentos.
The food in general needs an improvement plan in terms of quality and variety. There are insufficient options for people with food intolerances and allergies. There are also too few healthier choices, for example fresh fruit instead of tinned fruit for dinner.
La comida en general necesita un plan de mejora a nivel calidad y variedad. Faltan opciones para personas con intolerancia y alergia a alimentos. Faltan opciones más saludables, ejemplo fruta natural en lugar de fruta en almíbar para cenar.
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Fabulous
9.7 Humberto Travelled with couple August 2026 The friendliness of the staff
La amabilidad del personal
The pool may be open until 20:00.
La piscina podría estar abierta hasta las 20 hs
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Superb
9.7 Pablo Travelled with family August 2026 Excellent value for money choice.
Calidad precio excelente elección.
Buffet with rather limited variety the nights
Bufet un poco escaso de variedad las nocjes
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Superb
8.6 Beatriz Travelled with couple July 2026 The beds were very comfortable, as were the pillows. A spacious apartment that was cleaned every day of the stay (although I didn’t find that necessary). My room’s view allowed me to see the sea and the lovely garden of the well-kept grounds. Friendly staff. The reception team were delightful. The restaurant staff, despite how busy they were, never lost their smiles. Very warm and personal service. Excellent value for money. Breakfast was very tasty and varied. I would stay again!
Las camas muy cómodas al igual que las almohadas. Apartamento amplio que limpian cada día de la estancia( aunque para mí no sea necesario). Las vistas del mío me permitían ver el mar y el bonito jardín del bonito recinto muy cuidado .Amabilidad por parte del personal. Personal de recepción encantador. La gente del restaurante a pesar de la cantidad de trabajo que tenían, jamás perdían la sonrisa. Trato muy personal y cercano. Magnifica relación calidad - precio Desayuno muy rico y variado ¡ Repetiría estancia!
There is no air conditioning despite it being stated in the hotel information. It’s true that in that part of the island you can get some breeze by opening the windows (although during heatwaves you can miss having air conditioning). Evenings — in my opinion — offered little variety and the quality was sometimes not very good. Although some days were better than others. You can find car park, but it is true that in the late afternoons and evenings you may need to drive around several times and it’s very, very difficult to park right outside. That wasn’t a problem for me, though: if you do find a space, walking a short distance is not an issue.
No hay aire acondicionado aunque se avisa en la info del hotel. Es verdad que en esa parte de la isla abriendo ventanas corre algo de aire ( Aunque haciendo ola de calor en ciertos momentos se puede echar de menos) Cenas- en mi opinión- con poca variedad y a veces la calidad no era muy buena. Aunque hubieron días mejores que otros. Aparcamiento encuentras , pero sí es cierto que por las tardes - noches cuesta dar varias vueltas y desde luego en la puerta es muy muy complicado hacerlo. Para mí no ha sido inconveniente porque al final si encuentras sitio, y andar un pelín tampoco para mí es problema.
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Fabulous
10 Cristina Travelled with  friends July 2026 Everything was wonderful
Ha sido todo estupendo
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Superb
9.4 Victor Manuel Travelled with family July 2026 The staff were extremely friendly and the hotel is in a very peaceful area
La amabilidad del personal excelente el hotel en zona muy tranquila
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Superb
8.9 Sergi Travelled with couple July 2026 The accommodation is spacious, comfortable and very welcoming. The facilities are in excellent condition. The staff are very attentive and friendly.
El alojamiento es grande, cómodo y muy acogedor. Las instalaciones están en muy buen estado. El personal es muy atento y amable.
The buffet had very little variety and was quite meagre. There were some rather odd breakfast and dinner options.
El buffet tenía muy poca variedad y era muy escaso. Había unas opciones de desayuno y cena un tanto extrañas.
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Fabulous
9.4 Fernando Travelled with family July 2026 The room is pretty good; the bathroom looks old, although it has been partially renovated. The buffet is fine, but there are too few staff to clear and set the tables.
La habitación está bastante bien, el baño se ve antiguo aunque han realizado una pequeña reforma para que no sea así. El buffet bien, poco personal para acomodar las mesas.
The location: you need a car if you want to enjoy the island.
La ubicación, necesitas coche si quieres disfrutar de la isla.
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Superb
9.1 Naiara Travelled with couple July 2026 I liked the room a lot; it is well equipped.
La habitación me gustó mucho, está bien equipada.
We didn't like the buffet food. Limited variety.
La comida del buffet no nos gustó. Poca variedad.
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Superb
9.4 Angie Travelled with couple July 2026 The hotel was wonderful for the days we stayed; the rooms are very spacious and it is well located, close to TNF North Airport. We left delighted and would book again without hesitation. The breakfast was very comprehensive.
El hotel ha sido maravilloso para los días que hemos estado, las habitaciones son muy amplias y está bien ubicado, cerca del aeropuerto norte de TNF. Salimos encantados y reservaríamos otra vez sin dudarlo. El desayuno era muy completo.
We had Half Board. We felt the evening meal offered very little variety, as they only serve four trays of different dishes and a salad station plus fruit and desserts. To my mind there wasn’t enough variety on the dinner plate, and if you are travelling with children they will probably not enjoy dining there.
Tuvimos la media pensión, pensamos que la cena tiene muy poca variedad, ya que solo sirven 4 bandejas de diferente comida y para prepararte ensalada, además de fruta y postres. Para mi gusto nos faltó más variedad en el plato de noche ya que si llevas niños seguramente no sea de su agrado cenar ahí.
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Superb
6.6 Elena Travelled with couple July 2026 With the heat, our location was ideal as we had a temperature of around 23-24 degrees.
Con el calor que hace nuestra ubicación era ideal ya que teníamos una temperatura más o menos de 23,24 grados
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Very good
8.9 Paula Travelled with couple July 2026 - The room views - The helpfulness of the receptionist
Las vistas de la habitación La amabilidad del recepcionista.
The food: little variety
La comida poca variedad
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Fabulous
8.3 Raquel Travelled with  friends July 2026 Very quiet and pleasant hotel. Room with small kitchenette and terrace. Very comfortable and spacious. The buffet was varied and tasty. The staff were very friendly.
Hotel muy tranquilo y agradable. Habitación con pequeña cocina y terraza. Muy cómoda y espaciosa. El buffet variado y rico. El personal muy amable
I would extend the pool hours by at least one hour, as it is only open until 18:00.
Ampliaría el horario de piscina al menos una hora más, ya que solo es hasta las 18:00 h
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Fabulous
10 Pepa Travelled with family July 2026 Quiet area C, spectacular views. Spectacular staff.
Tranquilidad zona C vistas espectaculares .Personal espectacular
Only the car park, but it's difficult because of the area, so I understand.
Solamente el parking pero es complicado por la zona así que lo entiendo.
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Superb
10 Zaida Travelled with couple July 2026 What I was most afraid of was the buffet, because it’s small… but in the end everything was great, and there was a huge variety of food every day!
De lo que más tenía miedo era del buffet , por qué es pequeñito … pero ojo al final todo genial , y muchísima variedad de comida todos los días !
If I have one criticism, it’s that if you want a night out or a bit of liveliness you’ll have to go to Puerto de la Cruz, because the area is very quiet. For people who enjoy peace and quiet, this is the hotel for them.
Por poner un pero , es que si quieres salir de noche o que haya algo de vidilla te tienes que ir a Puerto de la Cruz por qué la zona es muy tranquila . A le gente que le guste la tranquilidad este es su hotel
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Superb
5.3 María Travelled with family July 2026 The staff are friendly
El personal es amable
The location is the worst thing — you have to walk to find any shops, it’s far from the bus stop, and the only advice they give is to take a taxi. The accommodation is almost on the main road and there’s no pavement; by the time you reach the hotel you have to walk on the carriageway and hope a car doesn’t hit you. The food is very disappointing in both quality and quantity. The worst part was that I went into the pool and dived a little; afterwards I went to the shower, used the shampoo-gel and washed my hair, and my eyes started to hurt and my vision became blurred. I thought it would pass, but a couple of hours later it was getting worse — I couldn’t read anything, everything was very fuzzy. I went to reception and they called a taxi to take me to a CAP. I arrived and the doctor sent me to another hospital, where there was no ophthalmologist (the money I spent on taxis, ugh), and from there they sent me to the Tenerife National Hospital — quite an ordeal. Fortunately my sight began to return. The apartments are old and there are many stairs; there is a lift but it only serves some of the apartments.
La ubicación es lo peor, hay que caminar para encontrar alguna tienda, está lejos de la parada de autobuses, lo único que saben decir es que cojas un taxi. Están casi en plena carretera y no hay acera ya llegando al hotel tienes que caminar en la carretera y esperar que no mate un coche. La comida deja mucho que desear poca calidad y cantidad. Y lo peor fue que entre a la piscina y he buceado un poco saliendo y me fui a la ducha cogí el shampoo-gel y me lavé el cabello y comenzaron a dolerme los ojos y empecé a ver borroso y pensé que se pasaría y iban un par de horas e iba a peor no podía leer nada, miraba muy borroso, fui a recepción y llamaron a un taxi para irme algún CAP, llego y el médico me envía a otro hospital y en ese hospital no había oftalmólogo ( lo que gaste en taxis uffff) y de ahí me envían al hospital nacional de Tenerife, en fin toda una aventura. Menos mal que comencé a ver otra vez. Son apartamentos antiguos y tienen muchas escaleras hay ascensor pero solo llega a unos cuantos apartamentos
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Pleasant
9.7 Soraya Travelled with family July 2026 It is a peaceful place with lovely staff who are always ready to make your stay perfect.
Es un lugar tranquilo, con un personal encantador, siempre dispuestos a hacer que la estancia sea perfecta.
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Superb
9.7 María Travelled with couple July 2026 The accommodation was very well connected, with everything close by (motorway, beach, trails, shops, supermarket, Loro Parque, coves, towns)
El alojamiento estaba muy bien comunicado , todo muy cerca ( autovía, playa,senderos, establecimientos, supermercado, loropark, calitas, pueblos)
Nothing to report, we had a great time
Nada, estuvimos muy bien
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Superb
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