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Where you’ll be

Route Active Hotel
La Longuera, 114 Los Realejos
9 80 reviews
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Everything you need to know

This deal includes

  • Hotel Route Active 3* located in Puerto de la Cruz (Tenerife).
  • Half board available.
  • Possibility of using the hotel's bicycles
This deal is available for travelling: until October 31.

Why this destination is a must-visit

Puerto de la Cruz: lush landscapes, Atlantic charm and authentic Tenerife

Located on Tenerife’s green northern coast, Puerto de la Cruz is the perfect destination for travellers looking to experience the island’s most authentic side. Volcanic landscapes, tropical gardens, local culture and the Atlantic Ocean come together in a town full of character.

What you shouldn't miss:

  • Lago Martiánez: One of Tenerife’s most iconic attractions. Designed by renowned artist César Manrique, this spectacular complex of seawater pools blends volcanic stone, sculptures and ocean views in a truly unique setting.
  • Playa Jardín: Another of Manrique’s masterpieces. This black volcanic sand beach is surrounded by exotic gardens, waterfalls and lush vegetation, creating one of the island’s most distinctive coastal landscapes.
  • La Ranilla District: Once a traditional fishermen’s quarter, it is now one of the most vibrant areas of Puerto de la Cruz, filled with colourful murals, charming streets, local restaurants and traditional Canarian architecture.
  • The Botanical Garden: Founded in the 18th century by order of King Charles III, it houses an extraordinary collection of tropical and subtropical plants from around the world.

Our recommendation

For a truly local dining experience, venture beyond the seafront and discover the traditional guachinches and tascas in the town centre. Try classic Canarian dishes such as papas arrugadas with mojo sauce, grilled cheese with palm honey or carne fiesta, and enjoy the authentic flavours of Tenerife.

Solo & family stays

  • Babies from 0 to 1: the first one stays for free sharing bed with two adults in double rooms.
    In case you want to travel with 2 babies in the same room, please contact us here so we can check if it is possible.

General discounts:

  • Children from 2 to 11 years old: the 1st and 2nd with a 50% discount.

Good to know: Discounts for children apply as long as they sleep in the same room with 2 adults or 2 people paying the adult rate.

  • Maximum room capacity is 4 people per room.
    Good to know: The accommodation does not admit a 5th place in the same room, either adult or child.

  • Single room surcharge: 100%, i.e. the same price as for two people in a double room.

Pet Policy

Pets are not permitted in this accommodation.

What our customers are saying about the accommodation

9
Excellent
Based on 80 reviews

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Select a topic to see specific reviews
Rooms(16)
Staff(15)
Dinner(11)
Cleanliness(10)
Breakfast(9)
Location(6)
Food(3)
Car Park(3)
Reception(3)
Buffet(3)
Facilities(3)
Value for money(2)
Terrace(2)
Customer service(2)
Maintenance(2)
Bar(2)
Routes and surroundings(1)
Shower(1)
Elevator(1)
TV connection(1)
Real reviews
All reviews have been carefully checked and verified.
Real reviews
All reviews have been carefully checked and verified.
7.4 Juan Carlos Travelled with  friends June 2026 The rooms are spacious with plenty of space — a good option for families.
Las habitaciones son amplias con mucho espacio buena opción para familias
I would improve the buffet if it were a bit more varied.
Mejoraría el Buffet siempre lo mismo un poco más variado estaría mejor
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Good 10 Alessandro Joel May 2026 Top staff Top food Top cleanliness Except for the dining room floor which I think was undergoing repair, everything else excellent, thank you, I will return
Empleados top Comida top Limpieza top Salvo el piso del comedor que pienso estaban en trámites para reparar, todo lo demás excelente, gracias, repetiré
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Excellent 10 Judit Travelled with couple October 2025 The staff have been very friendly and have helped me a lot, especially Josep and Yolanda at reception.
Destacaría el personal ha sido muy majo y me han ayudado mucho. Sobretodo Josep y Yolanda en recepción.
The cleaning staff clean very well, but on a couple of occasions I put a “do not disturb” sign on the door and they still entered the room. Luckily I wasn’t in, or they would have caught me in my pyjamas. Even so, they are very friendly and they went as far as leaving me an ashtray, because I extinguished the cigarette butts in a paper cup with water!! The hotel buffet is a bit too healthy for my taste. But acceptable value for money.
El personal de limpieza limpia muy bien pero en un par de ocasiones puse en la puerta no molestar y me hicieron la habitación. Menos mal que no estaba dentro sino me pillan en pijama. Aún asi son muy simpáticas y tuvieron el detalle de dejarme un cenicero porque apagaba las colillas en un baso de papel con agua!! El buffet del hotel demasiado sano a mi gusto. Pero aceptable calidad precio.
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Excellent 7.7 Paula October 2025 The breakfasts were very good, the apartment itself is very well equipped, all super clean. The gym was very well equipped, you could do any type of exercise. The rest of the facilities were also fine.
Los desayunos muy bien, el apartamento en si, muy bien equipado, todo super limpio. El gimnasio estaba super bien equipado, podías hacer cualquier tipo de ejercicio. El resto de instalaciones también correctas.
The dinners varied a lot, some days were very poor and others were okay. The drinks were not included, but you were forced to buy them there; you could not even bring in a bottle of water. We booked two rooms, in one the bed mattress was horrible, in the other it was fine. There was no television in the bedroom.
Las cenas había días que eran muy deficientes y otros que estaban bien, las bebidas no estaban incluidas, pero te obligaban a comprarlas allí no podías traer aunque fuera una botella de agua. Reservamos dos habitaciones, en una de ellas el colchón era horrible, en la otra bien. Faltaba un televisor en el dormitorio.
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Good 9.4 Maria Travelled with couple October 2025 Friendly staff. Very comprehensive breakfast. Easy car park in October.
Personal amable. Desayuno muy completo. Facilidad de aparcamiento en octubre.
The dinners’ food is a little meagre, though at least fruit or salads are never lacking.
La comida de las cenas algo escasa, aunque al menos nunca falta fruta o ensaladas.
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Excellent 9.4 Antonio Travelled with couple October 2025 The accommodation was spectacular, very spacious, clean and welcoming. The staff were very attentive and friendly. I would return without a doubt.
El alojamiento espectacular, súper amplio, limpio y acogedor. El personal muy atento y amable. Volvería sin ninguna duda
The buffet is a bit small, although there was a variety every day. For the location, I recommend renting a car to make the most of it.
El buffet un poco pequeño, aunque había variedad todos los días. Por la ubicación recomiendo alquilar coche para disfrutar mejor
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Excellent 8 Roberto Travelled with couple October 2025 We stayed as a couple in October. The hotel is quite new, it has almost all the facilities, spacious rooms, clean, and ours had direct access to the pool and to some beautiful gardens. I must not fail to mention the waitress Raquel, who was on her own during dinners; I want to highlight her impeccable service, kindness and professionalism as well as her approachability. This young woman deserves a mention. Undoubtedly she made our stay more pleasant. Great professional and above all, VERY HARD-WORKING. All hotels should have a Raquel.
Nos alojamos en pareja en Octubre. El hotel es bastante nuevo, tiene prácticamente todos los servicios, amplias habitaciones, limpias, y la nuestra tenía un acceso directo a la piscina y a unos hermosos jardines. No puedo dejar si mencionar a la camarera Raquel , que estaba sola durante las cenas, quiero destacar su impecable atención, simpátia y profesionalidad además de su cercanía. Esta chica merece una mención. Sin duda hizo nuestra estancia más amena. Gran profesional y sobre todo, MUY TRABAJADORA. Todos los hoteles deberían tener una Raquel.
The only bad thing we found was that the hotel was a bit far from the commercial area, which wasn’t a big problem either since we had a rental car to get around the island.
Lo único malo que encontramos fue que el hotel estaba un poco apartado de la zona comercial, cosa que tampoco fue gran problema puesto que teníamos coche de alquiler para movernos por la isla.
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Very good 10 Ema S Travelled with family October 2025 The hotel is in a good area from my point of view, especially if you want to visit the island and stay close to the northern airport. The hotel staff are very friendly. The rooms have a living area and a kitchenette, which is really convenient. Breakfast and dinner change every day; it’s not like other hotels where breakfast is always the same. They serve dishes specific to the area. Undoubtedly good value for money.
El hotel en una zona buena desde mi punto de vista sobre todo si quieres visitar la isla y estar cerca del aeropuerto norte. El personal del hotel super amable. Las habitaciones tienen salón y cocina, que eso viene super bien. El desayuno y la cena cambia todos los días, no es como otros hoteles que el desayuno siempre es el mismo. Ponen comida específica de la zona. Sin duda buena relación-calidad precio.
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Excellent 9.4 Manuel Travelled with couple October 2025 Excellent location to visit the northern part of the island and superb value for money
Excelente ubicación para visitar la parte norte de la isla y magnífica relación calidad precio
You have to look for car park, although you’ll always find it within a maximum of 200 m
Hay que buscar aparcamiento aunque siempre lo encuentras a máximo 200 m
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Excellent 9.7 Regina Travelled with couple September 2025 Variety and quality in the buffet.
Variedad y calidad en el buffet
No
No
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Excellent 10 Pablo Travelled with couple September 2025 Exceptional people, excellent service and great kindness from everyone, a very peaceful area with excellent views.
Gente excepcional, gran trato y mucha amabilidad por parte de todos, zona con mucha tranquilidad y excelentes vistas
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Excellent 9.1 LASTESA September 2025 The breakfast and the half-board dinner are excellent. Very abundant and they don’t repeat any menu at all, all very varied and very good. All the staff are very friendly and always willing to lend a hand and make recommendations The apartment is very good. The beds are comfortable and the bathroom shower is great. We enjoyed staying on the second floor looking out at the pool. Especially in the evening when it cools down, it’s very pleasant there.
L'esmorzar i el sopar de la mitja pensió estan genials. Molt abundants i no repeteixen gens de menú, tot molt variat i molt bo. Tota la gent de l'Staff molt amables i sempre disposats a donar un cop de mà i a fer recomanacions L'apartament molt bé. Els llits còmodes i la dutxa del bany genial. Ens ha agradat estar al segon pis mirant a la piscina. Sobretot al vespre quan corre la fresca s'hi està molt bé.
It would be necessary to install some air conditioning or at least a ceiling fan. We endured three days of heat at the level of a heatwave and it was impossible to breathe because of the heat.
Caldria instal.lar algun aparell d'aire condicionat o bé algun ventilador de sostre. Vam enganxar tres dies de "calima" i no es podia respirar de la calor que feia.
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Excellent 9.4 Iciar Travelled with couple September 2025 The guy from the restaurant is not just nice, he is very attentive.
El chaval del restaurante majo no, lo siguiente, muy atento
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Excellent 8.6 Arantxa September 2025 The hotel staff was very friendly at all times. The rooms were comfortable, clean, and spacious. The hotel facilities were also quite good. Overall, very good value for money.
El personal del hotel fue muy amable en todo momento. Las habitaciones cómodas, limpias y grandes. Las instalaciones del hotel también estaban bastante bien. En general relación calidad-precio muy bien.
As a negative point would be the dinners. Poor quality and little variety. Breakfasts are just enough but good.
Como punto negativo serían las cenas. Mala calidad y poca variedad. Los desayunos justitos pero bien.
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Very good 9.4 Sara Travelled with family September 2025 We enjoyed it thoroughly. Everything was in order. Good rooms, nice, with a terrace, kitchen... Highly recommended.
Hemos disfrutado completamente. Estaba todo en orden. Buenas habitaciones, bonitas, con terraza, cocina... Muy recomendable.
Depending on the area, the road could be heard more.
Dependiendo de la zona se escuchaba más la carretera.
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Excellent 9.4 M Carmen Travelled with couple August 2025 Aparthotel with one separate bedroom and living room with kitchen. The spacious terrace offers sea and garden views. Clean and cozy. The staff is very friendly and helpful; on the first day, they explained what to see on the island and recommended places to eat, all well marked on a map. The breakfast is very good, dinner lacks variety but is well cooked. You can park in the area, although it can be difficult to find a space if you return late.
Aparthotel con un dormitorio independiente y salón cocina. La terraza amplia y con vistas al mar y al jardín. Limpio y acogedor. Los encargados muy amables y serviciales, el primer día nos explicaron que ver en la isla y sitios donde comer, todo bien señalado en un mapa. El desayuno muy bueno, la cena sin mucha variedad pero bien cocinado. Se puede aparcar en la zona aunque si vuelves tarde es difícil encontrar hueco.
The bedroom window faces the entrance hallway, so it usually has to be kept closed, which makes it hot. It would be convenient to install fans or air conditioning. The hotel does not have a bar. The location is good, but a bit far from bars, shops, the beach...
La ventana de los dormitorios da al pasillo de entrada por lo que normalmente tiene que estar cerrada y eso hace que haga calor, sería conveniente que instalarán ventiladores o aire acondicionado. El hotel no dispone de bar. La ubicación es buena, pero un poco alejado de bares, tiendas, playa...
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Excellent 9.7 Ivan Travelled with couple August 2025 All very good and the treatment of the hotel workers excellent.
Todo miy bien y el trato de los trabajadores del hotel excelente
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Excellent 9.1 Jose Luis Travelled with family August 2025 The staff and cleanliness perfectly make up for other shortcomings. Quality-price ratio is very good. Check in which area they install you because not all of them have an elevator. The reception and cleaning staff are a 10.
El personal y la limpieza suple perfectamente las carencias de otros aspectos. Calidad precio está muy bien. Consulta en qué zona os instalan Porque no en todas hay ascensor. El personal de recepción y limpieza un 10.
We got the oldest part without an elevator. I think the characteristics of the guests should be taken into account when assigning rooms. Dinners could be improved. There is variety but not very tasty. The Canarian food day was very good.
Nos toco la parte más antigua sin ascensor. Creo que en el reparto de habitaciones se debería tener en cuenta las características del huéspedes. Mejorable las cenas. Hay variedad pero no muy sabroso. El día de comida canaria estuvo muy bien.
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Excellent 8.6 Marivic Travelled with couple August 2025 The staff was very friendly and always helped us and were available at all times, there was one occasion when I lost my dental aligners in the dining room and especially Javier did everything possible to recover them, very happy.
El personal fue muy amable y siempre nos ayudó y estuvieron a la disposición en todo momento, hubo una oportunidad que perdí mis alinea dores dentales en el comedor y en especial Javier hizo hasta la imposible por recuperarlos, muy contenta.
It does not have air conditioning and that is something that is important to me, however they provide you with a fan, maybe in winter it is not necessary but in summer it is a little bit.
No tiene aire acondicionado y es algo que para mí es importante, sin embargo te facilitan un ventilador, quizás en invierno no sea necesario pero en verano un poco sí.
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Very good 8.6 Gemma Travelled with family July 2025 The staff is very friendly (except for one kitchen guy). The hotel itself is fine, especially for the price it has.
El personal es muy amable (menos un chico de cocina). El hotel en si está bien, sobretodo por el precio que tiene
They should improve some things about the rooms: the door to access the terrace was very bad, only one person could shower because the hot water ran out, etc. Another thing would be to delay dinner by half an hour and have it from 8 pm to 10 pm, ending at 21:30h is too tight. There was a day when we arrived at 9:15 pm and there was no friendly staff like every other night. There was nothing left and they didn't replenish, the kitchen guy grumpily told us that was all that was left, that they were about to close. I understand that the chicken stew is not necessary, but some chicken Cordon Bleu? There were at least 4 families in that situation (they even left one family halfway through dinner because they didn't announce the removal of the food). I have to say that this was a one-off day, because on the other days the guy and the girl have been super friendly and always notified everyone when they removed the food.
Tendrían que mejorar algunas cosas de las habitaciones: la puerta de acceso a la terraza iba muy mal, solo se podía duchar una persona porque se acababa el agua caliente,etc Otra cosa sería atrasar la cena media hora i hacerla de 20 a 22h, que acabe a las 21:30 es muy justo. Hubo un día que llegamos a las 21:15 y no había el personal amable de todas las otras noches. No quedaba nada y no repusieron, el chico de cocina con mala gana nos dijo que eso era lo que quedaba, que ya iban a cerrar. Entiendo que el guiso de pollo no hace falta, pero unos san jacobos? Como mínimo éramos 4 familias en esa situación (a una inlcuso la dejaron a medio cenar pq no avisaron que sacaban la comida). Tengo que decir que esto fue un dia puntual, porque los otros días el chico y la chica han sido super amables y siempre avisaban a todo el mundo que retiraban ls comida
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Very good
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Hotel information

Route Active Hotel

La Longuera, 114 Los Realejos
9
80 reviews
Staff
Excellent
Cleanliness
Excellent
Price Quality Ratio
Excellent
Rooms
Excellent
9
80 reviews
Staff
Excellent
Cleanliness
Excellent
Price Quality Ratio
Excellent
Rooms
Excellent
Hotel Facilities
Excellent
Food
Good
Check-in and check-out times
Check in
From 14:00
Check out
Before 11:30
Hotel location
See map
Facilities and services

Main Areas

24 h reception
Lift
Access for people with reduced mobility in main areas (no adapted bathroom in the bedrooms)

Restaurant

Restaurant
Breakfast (Buffet)
Dinner (Buffet)

Wifi and Internet

Wi-Fi
Free Wi-Fi in common areas

Main Hotel Services

Meeting Room
Safety lockers
Car Hire
Free Luggage Room
Bicycle Rental
Safe at the reception
Door man

Pets

Not Pet-Friendly

Spa and wellness

Massage Parlour

Facilities

Fitness Centre
Garden
Balcony
Lounge with TV
Supermarket
Solarium

Swimming pools

Outdoor Pool (summer)

Baby cribs

Free Baby Cot (on request)

Activities

Fitness classes
Check-in/out and other info
Heated outdoor swimming pool: The swimming pool is open all year round and heated from November 1st.
Breakfast: from 07:30 am to 10:00 am, meal times may be modified depending on the season and occupancy.
dinner time: from November 1 to April 30 from 7:00 pm to 9:00 pm, and in summer season from 7:30 pm to 21:30h.
pool hours: from 10 am. to 6 pm
Important: The hotel does not have air conditioning or heating, although fans or radiators can be requested at reception.
Gym schedule: from 06:00h to 22:00h, children under 18 must always be accompanied by an adult.
Bicycle rental: Cost 15€ per day and includes helmet and lock. The bicycles are mountain bikes; if you want another type, you can ask at reception.
cribs: free! you must notify the hotel so that they take it into account upon arrival
Safe (at reception): They will store what you need, but you will have to leave a €20 deposit that will be returned to you upon departure.

Parking

There's a car park free of charge close to the accommodation

Pet Policy

Pets are not permitted in this accommodation.

Where you’ll be

Address: La Longuera, 114 Los Realejos
Route Active Hotel La Longuera, 114 Los Realejos
About the accommodation

Hotel Route Active 3* is located in Tenerife, the island of eternal spring, in an idyllic setting overlooking the sparkling Atlantic Ocean.

If you are a lover of active tourism, this is your perfect destination, as from here you will find beautiful trails along the coast, perfect beaches for surfing and much more! Also, as they are a bikefriendly hotel, they have facilities for you to store your bike and to repair it if something breaks.

In addition to 24-hour reception, they have free wifi throughout the accommodation, buffet restaurant, outdoor heated pool in winter, bike storage area with basic tools and a mini-market at the reception, great!

All the hotel rooms have been designed to offer you the maximum comfort during your holiday. In them you will find television, telephone, balcony or terrace and kitchen area equipped with ceramic hob, fridge-freezer and toaster. In addition, you will have a fully-equipped bathroom with shower, hairdryer and amenities.

In its buffet restaurant area, you will be able to taste a wide variety of food for breakfast and dinner. Since they are specialists in active tourism, their food selection is mostly healthy: you will find natural smoothies, fruit, cereals, etc.

And if you want to take a dip during your holiday, don't forget to relax in their pool area where you will enjoy the wonderful climate of the Canary Islands. Of course, you can sunbathe in the hammocks and have a drink while you relax.

Are you sporty? The hotel has a fully equipped gym with machines for you to keep exercising. Also, if you need a physiotherapy session, you can contact reception and they will help you book an appointment.

Book your holiday to Tenerife at the best price staying at Hotel Route Active 3*.

 

What our customers are saying about the accommodation

9
Excellent
Based on 80 reviews

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Select a topic to see specific reviews
Rooms(16)
Staff(15)
Dinner(11)
Cleanliness(10)
Breakfast(9)
Location(6)
Food(3)
Car Park(3)
Reception(3)
Buffet(3)
Facilities(3)
Value for money(2)
Terrace(2)
Customer service(2)
Maintenance(2)
Bar(2)
Routes and surroundings(1)
Shower(1)
Elevator(1)
TV connection(1)
Real reviews
All reviews have been carefully checked and verified.
Real reviews
All reviews have been carefully checked and verified.
7.4 Juan Carlos Travelled with  friends June 2026 The rooms are spacious with plenty of space — a good option for families.
Las habitaciones son amplias con mucho espacio buena opción para familias
I would improve the buffet if it were a bit more varied.
Mejoraría el Buffet siempre lo mismo un poco más variado estaría mejor
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Good 10 Alessandro Joel May 2026 Top staff Top food Top cleanliness Except for the dining room floor which I think was undergoing repair, everything else excellent, thank you, I will return
Empleados top Comida top Limpieza top Salvo el piso del comedor que pienso estaban en trámites para reparar, todo lo demás excelente, gracias, repetiré
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Excellent 10 Judit Travelled with couple October 2025 The staff have been very friendly and have helped me a lot, especially Josep and Yolanda at reception.
Destacaría el personal ha sido muy majo y me han ayudado mucho. Sobretodo Josep y Yolanda en recepción.
The cleaning staff clean very well, but on a couple of occasions I put a “do not disturb” sign on the door and they still entered the room. Luckily I wasn’t in, or they would have caught me in my pyjamas. Even so, they are very friendly and they went as far as leaving me an ashtray, because I extinguished the cigarette butts in a paper cup with water!! The hotel buffet is a bit too healthy for my taste. But acceptable value for money.
El personal de limpieza limpia muy bien pero en un par de ocasiones puse en la puerta no molestar y me hicieron la habitación. Menos mal que no estaba dentro sino me pillan en pijama. Aún asi son muy simpáticas y tuvieron el detalle de dejarme un cenicero porque apagaba las colillas en un baso de papel con agua!! El buffet del hotel demasiado sano a mi gusto. Pero aceptable calidad precio.
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Excellent 7.7 Paula October 2025 The breakfasts were very good, the apartment itself is very well equipped, all super clean. The gym was very well equipped, you could do any type of exercise. The rest of the facilities were also fine.
Los desayunos muy bien, el apartamento en si, muy bien equipado, todo super limpio. El gimnasio estaba super bien equipado, podías hacer cualquier tipo de ejercicio. El resto de instalaciones también correctas.
The dinners varied a lot, some days were very poor and others were okay. The drinks were not included, but you were forced to buy them there; you could not even bring in a bottle of water. We booked two rooms, in one the bed mattress was horrible, in the other it was fine. There was no television in the bedroom.
Las cenas había días que eran muy deficientes y otros que estaban bien, las bebidas no estaban incluidas, pero te obligaban a comprarlas allí no podías traer aunque fuera una botella de agua. Reservamos dos habitaciones, en una de ellas el colchón era horrible, en la otra bien. Faltaba un televisor en el dormitorio.
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Good 9.4 Maria Travelled with couple October 2025 Friendly staff. Very comprehensive breakfast. Easy car park in October.
Personal amable. Desayuno muy completo. Facilidad de aparcamiento en octubre.
The dinners’ food is a little meagre, though at least fruit or salads are never lacking.
La comida de las cenas algo escasa, aunque al menos nunca falta fruta o ensaladas.
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Excellent 9.4 Antonio Travelled with couple October 2025 The accommodation was spectacular, very spacious, clean and welcoming. The staff were very attentive and friendly. I would return without a doubt.
El alojamiento espectacular, súper amplio, limpio y acogedor. El personal muy atento y amable. Volvería sin ninguna duda
The buffet is a bit small, although there was a variety every day. For the location, I recommend renting a car to make the most of it.
El buffet un poco pequeño, aunque había variedad todos los días. Por la ubicación recomiendo alquilar coche para disfrutar mejor
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Excellent 8 Roberto Travelled with couple October 2025 We stayed as a couple in October. The hotel is quite new, it has almost all the facilities, spacious rooms, clean, and ours had direct access to the pool and to some beautiful gardens. I must not fail to mention the waitress Raquel, who was on her own during dinners; I want to highlight her impeccable service, kindness and professionalism as well as her approachability. This young woman deserves a mention. Undoubtedly she made our stay more pleasant. Great professional and above all, VERY HARD-WORKING. All hotels should have a Raquel.
Nos alojamos en pareja en Octubre. El hotel es bastante nuevo, tiene prácticamente todos los servicios, amplias habitaciones, limpias, y la nuestra tenía un acceso directo a la piscina y a unos hermosos jardines. No puedo dejar si mencionar a la camarera Raquel , que estaba sola durante las cenas, quiero destacar su impecable atención, simpátia y profesionalidad además de su cercanía. Esta chica merece una mención. Sin duda hizo nuestra estancia más amena. Gran profesional y sobre todo, MUY TRABAJADORA. Todos los hoteles deberían tener una Raquel.
The only bad thing we found was that the hotel was a bit far from the commercial area, which wasn’t a big problem either since we had a rental car to get around the island.
Lo único malo que encontramos fue que el hotel estaba un poco apartado de la zona comercial, cosa que tampoco fue gran problema puesto que teníamos coche de alquiler para movernos por la isla.
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Very good 10 Ema S Travelled with family October 2025 The hotel is in a good area from my point of view, especially if you want to visit the island and stay close to the northern airport. The hotel staff are very friendly. The rooms have a living area and a kitchenette, which is really convenient. Breakfast and dinner change every day; it’s not like other hotels where breakfast is always the same. They serve dishes specific to the area. Undoubtedly good value for money.
El hotel en una zona buena desde mi punto de vista sobre todo si quieres visitar la isla y estar cerca del aeropuerto norte. El personal del hotel super amable. Las habitaciones tienen salón y cocina, que eso viene super bien. El desayuno y la cena cambia todos los días, no es como otros hoteles que el desayuno siempre es el mismo. Ponen comida específica de la zona. Sin duda buena relación-calidad precio.
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Excellent 9.4 Manuel Travelled with couple October 2025 Excellent location to visit the northern part of the island and superb value for money
Excelente ubicación para visitar la parte norte de la isla y magnífica relación calidad precio
You have to look for car park, although you’ll always find it within a maximum of 200 m
Hay que buscar aparcamiento aunque siempre lo encuentras a máximo 200 m
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Excellent 9.7 Regina Travelled with couple September 2025 Variety and quality in the buffet.
Variedad y calidad en el buffet
No
No
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Excellent 10 Pablo Travelled with couple September 2025 Exceptional people, excellent service and great kindness from everyone, a very peaceful area with excellent views.
Gente excepcional, gran trato y mucha amabilidad por parte de todos, zona con mucha tranquilidad y excelentes vistas
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Excellent 9.1 LASTESA September 2025 The breakfast and the half-board dinner are excellent. Very abundant and they don’t repeat any menu at all, all very varied and very good. All the staff are very friendly and always willing to lend a hand and make recommendations The apartment is very good. The beds are comfortable and the bathroom shower is great. We enjoyed staying on the second floor looking out at the pool. Especially in the evening when it cools down, it’s very pleasant there.
L'esmorzar i el sopar de la mitja pensió estan genials. Molt abundants i no repeteixen gens de menú, tot molt variat i molt bo. Tota la gent de l'Staff molt amables i sempre disposats a donar un cop de mà i a fer recomanacions L'apartament molt bé. Els llits còmodes i la dutxa del bany genial. Ens ha agradat estar al segon pis mirant a la piscina. Sobretot al vespre quan corre la fresca s'hi està molt bé.
It would be necessary to install some air conditioning or at least a ceiling fan. We endured three days of heat at the level of a heatwave and it was impossible to breathe because of the heat.
Caldria instal.lar algun aparell d'aire condicionat o bé algun ventilador de sostre. Vam enganxar tres dies de "calima" i no es podia respirar de la calor que feia.
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Excellent 9.4 Iciar Travelled with couple September 2025 The guy from the restaurant is not just nice, he is very attentive.
El chaval del restaurante majo no, lo siguiente, muy atento
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Excellent 8.6 Arantxa September 2025 The hotel staff was very friendly at all times. The rooms were comfortable, clean, and spacious. The hotel facilities were also quite good. Overall, very good value for money.
El personal del hotel fue muy amable en todo momento. Las habitaciones cómodas, limpias y grandes. Las instalaciones del hotel también estaban bastante bien. En general relación calidad-precio muy bien.
As a negative point would be the dinners. Poor quality and little variety. Breakfasts are just enough but good.
Como punto negativo serían las cenas. Mala calidad y poca variedad. Los desayunos justitos pero bien.
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Very good 9.4 Sara Travelled with family September 2025 We enjoyed it thoroughly. Everything was in order. Good rooms, nice, with a terrace, kitchen... Highly recommended.
Hemos disfrutado completamente. Estaba todo en orden. Buenas habitaciones, bonitas, con terraza, cocina... Muy recomendable.
Depending on the area, the road could be heard more.
Dependiendo de la zona se escuchaba más la carretera.
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Excellent 9.4 M Carmen Travelled with couple August 2025 Aparthotel with one separate bedroom and living room with kitchen. The spacious terrace offers sea and garden views. Clean and cozy. The staff is very friendly and helpful; on the first day, they explained what to see on the island and recommended places to eat, all well marked on a map. The breakfast is very good, dinner lacks variety but is well cooked. You can park in the area, although it can be difficult to find a space if you return late.
Aparthotel con un dormitorio independiente y salón cocina. La terraza amplia y con vistas al mar y al jardín. Limpio y acogedor. Los encargados muy amables y serviciales, el primer día nos explicaron que ver en la isla y sitios donde comer, todo bien señalado en un mapa. El desayuno muy bueno, la cena sin mucha variedad pero bien cocinado. Se puede aparcar en la zona aunque si vuelves tarde es difícil encontrar hueco.
The bedroom window faces the entrance hallway, so it usually has to be kept closed, which makes it hot. It would be convenient to install fans or air conditioning. The hotel does not have a bar. The location is good, but a bit far from bars, shops, the beach...
La ventana de los dormitorios da al pasillo de entrada por lo que normalmente tiene que estar cerrada y eso hace que haga calor, sería conveniente que instalarán ventiladores o aire acondicionado. El hotel no dispone de bar. La ubicación es buena, pero un poco alejado de bares, tiendas, playa...
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Excellent 9.7 Ivan Travelled with couple August 2025 All very good and the treatment of the hotel workers excellent.
Todo miy bien y el trato de los trabajadores del hotel excelente
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Excellent 9.1 Jose Luis Travelled with family August 2025 The staff and cleanliness perfectly make up for other shortcomings. Quality-price ratio is very good. Check in which area they install you because not all of them have an elevator. The reception and cleaning staff are a 10.
El personal y la limpieza suple perfectamente las carencias de otros aspectos. Calidad precio está muy bien. Consulta en qué zona os instalan Porque no en todas hay ascensor. El personal de recepción y limpieza un 10.
We got the oldest part without an elevator. I think the characteristics of the guests should be taken into account when assigning rooms. Dinners could be improved. There is variety but not very tasty. The Canarian food day was very good.
Nos toco la parte más antigua sin ascensor. Creo que en el reparto de habitaciones se debería tener en cuenta las características del huéspedes. Mejorable las cenas. Hay variedad pero no muy sabroso. El día de comida canaria estuvo muy bien.
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Excellent 8.6 Marivic Travelled with couple August 2025 The staff was very friendly and always helped us and were available at all times, there was one occasion when I lost my dental aligners in the dining room and especially Javier did everything possible to recover them, very happy.
El personal fue muy amable y siempre nos ayudó y estuvieron a la disposición en todo momento, hubo una oportunidad que perdí mis alinea dores dentales en el comedor y en especial Javier hizo hasta la imposible por recuperarlos, muy contenta.
It does not have air conditioning and that is something that is important to me, however they provide you with a fan, maybe in winter it is not necessary but in summer it is a little bit.
No tiene aire acondicionado y es algo que para mí es importante, sin embargo te facilitan un ventilador, quizás en invierno no sea necesario pero en verano un poco sí.
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Very good 8.6 Gemma Travelled with family July 2025 The staff is very friendly (except for one kitchen guy). The hotel itself is fine, especially for the price it has.
El personal es muy amable (menos un chico de cocina). El hotel en si está bien, sobretodo por el precio que tiene
They should improve some things about the rooms: the door to access the terrace was very bad, only one person could shower because the hot water ran out, etc. Another thing would be to delay dinner by half an hour and have it from 8 pm to 10 pm, ending at 21:30h is too tight. There was a day when we arrived at 9:15 pm and there was no friendly staff like every other night. There was nothing left and they didn't replenish, the kitchen guy grumpily told us that was all that was left, that they were about to close. I understand that the chicken stew is not necessary, but some chicken Cordon Bleu? There were at least 4 families in that situation (they even left one family halfway through dinner because they didn't announce the removal of the food). I have to say that this was a one-off day, because on the other days the guy and the girl have been super friendly and always notified everyone when they removed the food.
Tendrían que mejorar algunas cosas de las habitaciones: la puerta de acceso a la terraza iba muy mal, solo se podía duchar una persona porque se acababa el agua caliente,etc Otra cosa sería atrasar la cena media hora i hacerla de 20 a 22h, que acabe a las 21:30 es muy justo. Hubo un día que llegamos a las 21:15 y no había el personal amable de todas las otras noches. No quedaba nada y no repusieron, el chico de cocina con mala gana nos dijo que eso era lo que quedaba, que ya iban a cerrar. Entiendo que el guiso de pollo no hace falta, pero unos san jacobos? Como mínimo éramos 4 familias en esa situación (a una inlcuso la dejaron a medio cenar pq no avisaron que sacaban la comida). Tengo que decir que esto fue un dia puntual, porque los otros días el chico y la chica han sido super amables y siempre avisaban a todo el mundo que retiraban ls comida
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Very good
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