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Cassandra Avinguda Europa numero 6
Hotel location
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Accommodation features
Near the beach
Pool
Cassandra
Customer photos

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Facilities and services

Main Areas

24 h reception
Heating in the main facilities
Air-conditioning in the main facilities
Lift

Restaurant

Bar
Vending machine

Wifi and Internet

Wi-Fi
Free Wi-Fi
Wi-Fi (to be paid at reception)

Pets

Not Pet-Friendly

Main Hotel Services

Games room
Laundry Service Extra charge
Car Hire
Currency exchange
Free Luggage Room
Loungers
Safe at the reception Extra charge

Facilities

Balcony
Pool table Extra charge
Lounge with TV
Solarium

Swimming pools

Outdoor Pool (summer)
Outdoor pool (all season)

Room services

These services are general and may vary according to the type of room.

General room services

Telephone
Balcony
Wi-Fi in room with a surcharge
Safe to be paid at reception

Bathroom

Bathtub
Toilet
Amenities

Check-in/out and other info
Breakfast: from 08:00h to 10:00h
Dining hours: from 19:30hh to 21:00h
Paid Wi-Fi: 1 day: 4€; 3 days: 9€; 1 week: 15€.
Safe deposit box: 1 day: 4 ¤; 3 days: 9 ¤; 1 week: 15 ¤ + 5 ¤ deposit

Pet Policy

Pets are not permitted in this accommodation.

About the accommodation

Hotel Cassandra

This beach hotel is located on a main street in the lively center of El Arenal and is about 500 m from the famous local beach. In the area you can also find the public transport service, which provides access to the most important tourist and historical points of the island. This hotel is ideal to spend your holiday s under the Mediterranean sun.

The hotel has a variety of services to make your stay comfortable: 24-hour reception so you can be attended at all times, a delicious breakfast and dinner buffet.

It also has an outdoor swimming pool so you can relax while enjoying the sun.

Its rooms have Wi-Fi (for a fee), safe (for a fee) and a fully-equipped bathroom with bathtub and amenities.

Don't wait any longer to enjoy a unique holiday at Hotel Cassandra!

 

Some of the services listed may require a fee. You can check the rates directly at the accommodation. All information in this listing is subject to change by the accommodation. If you have any questions, please contact us.

Legal information

This accommodation is managed by a legal entity. The provision of the accommodation service is therefore carried out within the framework of a business or professional activity.

Tourism tax

The tourist tax is not included in the final price of your booking and must be paid at reception on the day of arrival. Children up to 15 years old are exempt from this tax.
The tourism tax in a 3 * Hotel is 2.2 € per person and night.

What our travellers say

5.3
Pleasant
Based on 17 reviews
Select a topic to see specific reviews
Staff5 100%
Food5 100%
Dinner3 100%
Cleanliness3 100%
Rooms2 100%
Location2 100%
Breakfast2 100%
Value for money2 100%
Accommodation1 100%
Half Board1 100%
Schedules1 100%
Restaurant1 100%
Surroundings1 100%
Hygiene1 100%
Common areas1 100%
Pool1 100%
Dining room1 100%
Bathroom1 100%
Hammocks1 100%
Buffet1 100%
Real reviews
All reviews are checked and verified.
Real reviews
All reviews are checked and verified.
6.7 Marc Travelled with couple August 2023 The hotel room is a bit sparse.
La habitación del hotel es un poco escasa.
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Very good
5 Nuria Travelled with couple August 2023 Very pleasant and attentive staff
El personal muy agradable y atentos
Very short dining room hours and little variety of food.
Horarios comedor muy justos y poca variedad de comida
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Pleasant
7.7 Alicia Travelled with couple August 2023 It was great value for money.
Calidad precio ha estado genial.
The hotel's opening hours and food could have been much improved.
Los horarios y comida del hotel eran muy mejorables.
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Very good
2.3 Merche Travelled with couple August 2023 Majorca is a beautiful island, this is the second time we go there and we always discover wonderful places. Regarding the hotel Casandra, nothing good to say.
Mallorca es una isla preciosa, es la segunda vez que vamos y siempre descubrimos sitios maravillosos. Respecto al hotel Casandra, nada bueno que decir.
The hotel is terrible. The room was damp, the furniture broken, the water in both the shower and the sink a trickle of water, plugs that come out. We took Half Board with Breakfast and dinner, the food was horrible, no variety and very scarce. The last night when we went down to dinner there was nothing left and they said there was nothing left. We had to complain to them to get something to eat. I hope that this comment is useful so that no one chooses this hotel and does not go through what we went through. We knew it would be a simple hotel, but it is terrible.
El hotel es nefasto. La habitación tenía humedades, el mobiliario roto, el agua tanto de la ducha como del lavabo un hilo de agua, enchufes que se salen. Cogimos media pensión con desayuno y cena, la comida horrible, nada de variedad y muy escasa. La última noche cuando bajemos a cenar ya no quedaba nada y dijeron que ya no había nada. Tuvimos que quejarnos para que sacaran algo de comer. Espero que este comentario sirva para que nadie elija este hotel y no pase por lo mismo que nosotros. Sabíamos que sería un hotel sencillo, pero es nefasto.
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Disappointing
6.3 Susana Travelled with family August 2023 After reading the reviews we had very low expectations, so we were pleasantly surprised. What we liked most was the spacious, clean room and the very friendly staff — they moved us to a room on the same floor so our daughter could be close. The location is great: away from the hustle and bustle, with easy access to the motorway and straightforward car park.
Después de leer las opiniones íbamos con las expectativas muy bajas con lo cual nos sorprendió para bien. Lo que más nos ha gustado es la habitación espaciosa y limpia, el personal muy amable, nos cambiaron una habitación para que mi hija pudiese estar en nuestra misma planta. La ubicación muy bien; lejos del bullicio con acceso fácil a la autovía y fácil aparcamiento.
This is not a hotel to enjoy for its facilities; it has very few services, the bar is closed and the same lifeguard at the pool also serves the drinks. Evening meals are very basic and there is no beverage service during dinner — only water from the machines is available.
No es un hotel para disfrutar de el, tiene muy pocos servicios, el bar cerrado y en la piscina el mismo socorrista sirve las bebidas. Las cenas son muy básicas y no hay servicio de bebidas durante la cena, solo se puede beber agua de las máquinas.
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Pleasant
6.7 Héctor Travelled with family August 2023 Price, accommodation with Half Board correct
Precio, alojamiento con media pensión correcto
Cleaning and some broken or damaged items
Limpieza y algunos detalles rotos o con desperfectos
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Very good
6 Imanol Travelled with  friends July 2023 Friendly staff
Personal amable
Showers water or freezing or burning. Floor 5.
Duchas agua o helada o ardiendo. Piso 5..
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Pleasant
3.8 Maria Travelled with couple July 2023 It's a place where the buffet food leaves a lot to be desired — it's always the same, and when something runs out it's not replenished. The room we were given had blood stains on the floor, and you must pay a deposit to receive the remotes for both the air-conditioning and the TV. If you are Spanish, don't go to this hotel — it's full of foreign tourists, and the breakfast and dinner times are set for them.
Es un sitio en el que la comida buffet deja mucho que desear siempre hay lo mismo y cuando se acaba no lo reponen, la habitación que nos toco tenia manchas de sangre en el suelo, y tienes que dar un depósito para que te den los mandados tanto del aire como de la tele. Si eres español no vayas a este hotel es todo de guiris, los horarios de desayuno y cena están hechos para ellos
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Disappointing
6.7 Eduard Travelled with couple July 2023 The location, the treatment of the staff,
La ubicacion, el trato del personal,
The food was overly basic and unimaginative.
La comida excesivamente básica y sin imaginación.
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Very good
4 Raquel Travelled with couple July 2023 Very friendly staff both at reception and in the dining room.
El personal muy amable tanto en recepción como en el comedor
The location of the hotel, the lack of towels, the dining room and swimming pool opening hours
La ubicación del hotel, no habían toallas , los horarios del comedor y piscina
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Disappointing
9 Ana Travelled with couple July 2023 I recommend it
Lo recomiendo
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Superb
6.7 Irene Travelled with family July 2023 Proximity to parking, very friendly staff
Cercanía a parking, personal muy agradable
Food service lack of variety. Few sun loungers in the pool Lack of animation.
Servicio de comidas poca variedad. Pocas tumbonas en la piscina Falta de animación
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Very good
5.5 Fernando Travelled with family July 2023 Staff and location
El personal y la ubicacion
The breakfasts and dinners are lousy, we have had to dine out, the quality is bad and the variety is worse.
Los desayunos y las cenas son pésimos,hemos tenido que salir a cenar fuera la calidad es mala y la variedad peor
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Pleasant
5 Milton Travelled with couple August 2023 No comments Pleasant 6 Laura Travelled with couple August 2023 No comments Pleasant 4.5 Jose Manuel Travelled with family August 2023 No comments Disappointing 2.3 Juan Travelled with family July 2023 No comments Disappointing 2.7 Maria Travelled with family July 2023 No comments Disappointing
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Frequently asked questions about Cassandra

Does the Cassandra have wifi connection?

  • The Cassandra offers free Wi-Fi throughout the hotel.
  • The Cassandra offers Wi-Fi for a fee.
  • The Cassandra has Wi-Fi.

Can I stay with a pet at Cassandra?

Pets are not allowed at Cassandra.

Does the Cassandra have a swimming pool?

Yes, Cassandra has a swimming pool (this service could have an extra fee). Here you have more info about the swimming pool and other facilities.
  • Outdoor swimming pool (summer season)
  • Outdoor swimming pool (all season)

Does the Cassandra have a 24h reception?

Yes, Cassandra has a 24-hour reception.

Is there heating in Cassandra?

Yes, Cassandra has heating in the common areas.

Is there air conditioning in the common areas at Cassandra?

Yes, Cassandra has air conditioning in the common areas.

Is there a bar at Cassandra?

Yes, Cassandra has a bar.