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MUR Neptuno Gran Canaria - Adults Only

Name: MUR Neptuno Gran Canaria - Adults Only
Address: Avenida 8 de Marzo, 29, Playa del Ingles, Gran Canaria, 35100, Spain
Price range: Descubre precios y ofertas para este alojamiento
Rating: 9

Avenida 8 de Marzo, 29 1 km from the centre of Playa del Ingles

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View 48 photos

Facilities and services

Wifi and Internet

Spa and wellness

Swimming pools

See all services and facilities

Check-in and check-out times

Check-in

from 15:00 h to 23:00 h

Check-out

from 07:00 h to 12:00 h

MUR Neptuno Gran Canaria - Adults Only Avenida 8 de Marzo, 29

Hotel location

See map

Accommodation features

Water Slides

Pool

Adult Only

This stay is no longer available

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Facilities and services

Main Areas

24 h reception

Air-conditioning in the main facilities

Lift

Smoking Area

Restaurant

Bar

Snack bar

Wifi and Internet

Wi-Fi

Free Wi-Fi in common areas

Main Hotel Services

Meeting Room Extra charge

Games room

Laundry Service Extra charge

Car Hire

Currency exchange

Free Luggage Room

Safe at the reception Extra charge

Adults only

Pets

Not Pet-Friendly

Spa and wellness

Massage Parlour Extra charge

Sauna

Turkish bath

Facilities

Balcony

Fintess Centre

Lounge with TV

Solarium

Swimming pools

Outdoor Pool (summer)

Outdoor pool (all season)

Water slides at the hotel

Transfers / Transfer

Shuttle to the airport (check fee)

Transfer to the airport

Children and animation

Live entertainment

Room services

These services are general and may vary according to the type of room.

General Room Services

Telephone

Balcony

Towels available

Air Conditioning

Pay mini-fridge

Alarm Service

Kettle

Desk

Safe

Cabinet

Bathroom

Bathtub

Toilet

Amenities

Shower or bathub

Hairdryer

Private bathroom

Bidet

Toilet paper

Shampoo

Conditioner

Shower gel

Shower cap

Other Services

Wood or parquet flooring

Smoke detector

Check-in/out and other info

breakfast hours: from 08:00 a.m. to 11:00 a.m.

lunch time: from 1 pm to 3.30 pm.

dinner hours: from 6:30 p.m. to 10:00 p.m.

Pool bar hours: from 10 am. to 6 pm

Safe: €2/day. Deposit €10.

Parking

There's a car park free of charge close to the accommodation

Pet Policy

Pets are not permitted in this accommodation.

About the accommodation

The MUR Neptuno Gran Canaria 4* hotel is your ideal starting point to discover the beaches of Gran Canaria, enjoy unique experiences, practice water sports and get to know the lively life of Playa del Inglés.

This accommodation is designed so that couples and groups of friends can find the perfect atmosphere for their holidays. Guaranteed rest, personalized treatment, beauty centre, outdoor pool with slide, modern and renovated bedrooms, Wi-Fi connection, gym and free car park.

All its bedrooms have an elegant decoration, the bedrooms of the Mur Hotel Neptuno are an excellent choice for adults +18 who want to enjoy rest and leisure in Playa del Inglés. They are modern spaces in which you will find complete equipment with Wi-Fi connection, comfortable beds, television, telephone, safe (for a fee), minibar, fully-equipped bathroom with shower or bathtub, hair dryer, amenities and a furnished terrace with exterior views. .

Fill your suitcase with memories for your next holiday and book now at the MUR Neptuno Gran Canaria 4* hotel!

Certain services listed in the accommodation description may be of extra charge. Please check with the reception desk upon arrival.

Some of the services listed may require a fee. You can check the rates directly at the accommodation. All information in this listing is subject to change by the accommodation. If you have any questions, please contact us.

Legal information

This accommodation is managed by a legal entity. The provision of the accommodation service is therefore carried out within the framework of a business or professional activity.

What our customers are saying about the accommodation

Excellent

Based on 21 reviews

Select a topic to see specific reviews

Cleanliness1 100%

Staff1 100%

Bar1 100%

Real reviews

All reviews have been carefully checked and verified.

Real reviews

All reviews have been carefully checked and verified.

10 Javier Travelled with couple June 2023

El hotel muy limpio con unos grandes atractivos como la piscina, gimnasio, restaurante y bar para tomar algo a la vez que hay espectáculos. El personal del hotel han sido todos encantadores.

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Excellent

10 Louafi Travelled with couple October 2022 Everything, both the hotel and the service of the staff

Todo , tanto el hotel como el servicio del personal

Nothing

Nada

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Excellent

10 Manuel Travelled with friends September 2022 Everything was perfect... but the food was exceptional as well as the treatment by the staff.

Todo perfecto.. pero la comida excepcional asi como el trato por parte del personal.

All good, I liked everything

Todo bien , me gusto todo

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Excellent

8.7 Jorge Travelled with friends September 2022 The only drawback is that without knowing it is a 100x100 gay area, but otherwise an exquisite treatment, is to repeat.

Unico incoveniente que sin saberlo es una zona 100x100 gay, pero por lo demas un trato exquisito, es para repetir

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Very good

8.3 Paloma Travelled with couple September 2022 Breakfast and dinner great, lots of variety. Very friendly staff.

El desayuno y la cena genial,mucha variedad. El personal muy amable.

Mattress a little uncomfortable

El colchón un poco incómodo

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Very good

10 Rafael Travelled with couple September 2022 All the hotel staff, I repeat all the staff, make your stay a very good one.

Todo el personal del hotel repito todo el personal ,te hacen una muy buena estancia

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Excellent

9.7 Frederic Travelled with couple August 2022 The hotel staff is great, especially the catering staff, who are a smiling team and always very available. The buffet is varied and of very good quality, both at breakfast and dinner. The waitresses are also very friendly. The hotel is very well located, with direct access to the Yumbo by night and day. Nice big pool with lots of sun loungers. The hotel is not new but very well maintained. Very good value for money! We will be back for sure.

El personal del hotel es estupendo, especialmente el personal de restauración, que es un equipo sonriente y siempre muy disponible. El buffet es variado y de muy buena calidad, tanto en el desayuno como en la cena. Las camareras también son muy amables. El hotel está muy bien situado, con acceso directo al Yumbo de noche y de día. Bonita piscina grande con muchas tumbonas. El hotel no es nuevo pero está muy bien mantenido. ¡Muy buena relación calidad-precio! Seguro que volveremos.

NOTHING.

NADA.

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Excellent

8.3 Dolores Travelled with couple August 2022 Very attentive staff and satisfactory food.

Personal muy atento..y comida satisfactoria

Hotel with access to dining room and reception only with stairs.

Hotel con accesos a comedor y recepción sólo con escaleras..

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Very good

7 QUIQUE Travelled with couple August 2022 THE TEAM OF WAITERS AND COOKS ARE A SPECTACLE, KIND, FRIENDLY AND VERY PROFESSIONAL. A 10

EL EQUIPO DE CAMAREROS Y COCINEROS SON UN ESPECTACULO, AMABLES SIMPATICOS Y MUY PROFESIONALES. DE 10

THE RECEPTION STAFF DOES NOT EXPLAIN THINGS VERY WELL

EL PERSONAL DE RECEPCION, NO ACABA DE EXPLICAR BIEN LAS COSAS

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Good

8.3 Santiago August 2022 The hotel staff and very good food

El personal del hotel y muy buena comida

Rooms need to be remodeled

Las habitaciones necesitan ser remodeladas

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Very good

10 Maricruz Travelled with couple August 2022 All

Todo

Nothing

Nada

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Excellent

10 Melissa Travelled with family August 2022 I liked it very much. The service is very attentive, the food is delicious and varied. Next to the hotel there is a shopping center that has everything. Although it is not very close to the beach, 15 minutes walk, there is a bus stop nearby to go directly to the airport and other towns on the island.

Me ha gustado mucho. El servicio es muy atento, la comida riquísima y muy variada. Al lado del hotel hay un centro comercial que tiene de todo. Aunque no está muy cerca de la playa, 15 minutos andando, tiene cerca una parada de autobus para ir directo al aeropuerto y a otros municipios de la isla.

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Excellent

9.3 Juan Luis Travelled with couple July 2022 I would definitely come back to this hotel. I liked it very much. Both for the hotel staff and for its facilities.

Sin duda, volvería a este hotel. Me ha gustado mucho. Tanto por el personal del hotel como por sus instalaciones.

Nothing

Nada

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Excellent

8.3 Vicente Travelled with couple July 2022 The first thing to mention is the hotel staff, from whom we received exceptional treatment from the beginning. The hotel is simple, but they take great care of the guests. They have free pool towel service, parking also included in the price, courtesy room when leaving the hotel to take a shower. In the dining room food very good and with a lot of variety and here I wanted to talk about my case in particular, my wife has a stomach disease which limits her to eat a number of foods and they treated her like a queen, putting at her disposal everything she needed, always friendly and with a smile on her face, we are really grateful. The facilities in general well, the room renovated and clean. The pool with many services and a super friendly, attentive and helpful lifeguard. He took care that we did not miss anything from the beginning, also recommended towns and beaches to visit, places to eat, where to go out ... always with that sympathy and smile, thanks a thousand Aridany! Good location, beach 15 minutes walking distance, many stores, bars and restaurants, shopping center (yumbo) just behind the hotel. Airport 25 minutes away by car .... Anyway, I don't know what else to ask for!

Lo primero a mencionar es el personal del hotel, del cual recibimos un trato excepcional desde el principio. El hotel es sencillo, pero cuidan muchos a los huéspedes. Tienen servicio de toallas para piscina gratuito, parking también incluido en el precio, habitación de cortesía al abandonar el hotel para poder ducharnos. En el comedor comida muy buena y con mucha variedad y aquí quería hablar de mi caso en concreto, mi mujer tiene una enfermedad en el estómago la cual le limita comer una serie de alimentos y la trataron como una reina, poniendo a su disposición todo lo que necesitaba, siempre amables y con una sonrisa en la cara, les estamos realmente agradecidos. Las instalaciones en general bien, la habitación reformada y limpia. La piscina con muchos servicios y un socorrista super amable, atento y servicial. Se preocupó de que no nos faltara nada desde el principio, además nos recomendó pueblos y playas para visitar, sitios donde comer, por dónde salir ...siempre con esa simpatía y sonrisa, mil gracias Aridany! Buena ubicación, playa a 15 minutos caminando, muchas tiendas, bares y restaurantes, centro comercial (yumbo) justo detrás del hotel. Aeropuerto a 25 minutos en coche.... En fin, no sé qué más de puede pedir!

There is nothing we did not like, but we would suggest that the curtains in the room be more opaque and longer, as they let in a lot of light.

No hay nada que no nos haya gustado, pero a mejorar si proponemos que las cortinas de la habitación sean más opacas y más largas, ya que dejan pasar bastante luz

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Very good

8.7 José Manuel July 2022 Treatment of the restaurant and bar-dining room staff

Trato del personal restaurante bar comedor

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Very good

9 Albert Travelled with couple October 2022 No comments Excellent

8.7 Sonia Travelled with couple October 2022 No comments Very good

7.7 Garazi Travelled with couple September 2022 No comments Good

9.3 Antonio Travelled with couple August 2022 No comments Excellent

9.3 Manuel Travelled with family August 2022 No comments Excellent

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Frequently asked questions about MUR Neptuno Gran Canaria - Adults Only

Does the MUR Neptuno Gran Canaria - Adults Only have wifi connection?

The MUR Neptuno Gran Canaria - Adults Only offers free Wi-Fi in public areas.
The MUR Neptuno Gran Canaria - Adults Only has Wi-Fi.

Can I stay with a pet at MUR Neptuno Gran Canaria - Adults Only?

Pets are not allowed at MUR Neptuno Gran Canaria - Adults Only.

What can I do at MUR Neptuno Gran Canaria - Adults Only?

The MUR Neptuno Gran Canaria - Adults Only offers the following activities (some may be for a fee):

Masseur

Does the MUR Neptuno Gran Canaria - Adults Only have a swimming pool?

Yes, MUR Neptuno Gran Canaria - Adults Only has a swimming pool (this service could have an extra fee). Here you have more info about the swimming pool and other facilities.

Outdoor swimming pool (summer season)
Outdoor swimming pool (all season)

Does the MUR Neptuno Gran Canaria - Adults Only have a 24h reception?

Yes, MUR Neptuno Gran Canaria - Adults Only has a 24-hour reception.

Is there air conditioning in the common areas at MUR Neptuno Gran Canaria - Adults Only?

Yes, MUR Neptuno Gran Canaria - Adults Only has air conditioning in the common areas.

Is there a restaurant at MUR Neptuno Gran Canaria - Adults Only?

Yes, MUR Neptuno Gran Canaria - Adults Only has a restaurant.

Is there a bar at MUR Neptuno Gran Canaria - Adults Only?

Yes, MUR Neptuno Gran Canaria - Adults Only has a bar.

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