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Hotel Riu Lupita

Name: Hotel Riu Lupita
Address: Avda. Xaman-Ha, Manzana 20, Lote 1, Playa del Carmen, 77710
Price range: Descubre precios y ofertas para este alojamiento
Rating: 9.1

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Avda. Xaman-Ha, Manzana 20, Lote 1

• 2.6 km from the centre of Playa del Carmen

9.1 See 156 reviews

Check-in/out and other info

Hotel Riu Lupita Avda. Xaman-Ha, Manzana 20, Lote 1

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Accommodation features

Near the Airport

Pool

Accommodation not available

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Accommodation facilities/services

24 h reception
Air-conditioning in the main facilities
Smoking Area
Access for people with reduced mobility in main areas (no adapted bathroom in the bedrooms)
Restaurant
Bar
Snack bar
Wi-Fi
Free Wi-Fi in common areas
Wi-Fi (to be paid at reception)
Massage Parlour
Laundry Service
Car Hire
Hairdressing salon
Garden
Balcony
Tennis Court
Ping Pong
Lounge with TV
Children's Club
Outdoor Pool (summer)

Room services

TV
Telephone
Balcony
Hairdryer
Air Conditioning
International TV channels
Safe to be paid at reception
Desk
Toilet
Shower
Amenities

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Parking

There's a car park free of charge close to the accommodation

Pet Policy

Pets are not permitted in this accommodation.

About the accommodation

Hotel Riu Lupita 5* (All Inclusive) is located on the Yucatan Peninsula and 2km from Playa del Carmen, surrounded by lush vegetation and offers guests a wide range of quality services.

The hotel is surrounded by wonderful tropical gardens for guests to enjoy an unforgettable holiday. The hotel has 24-hour reception, 3 varied restaurants, outdoor swimming pool with sun loungers and umbrellas, entertainment for children and adults, tennis court, ping-pong tables and a Beach Club.

The hotel is not located right on the beach, but it does have its own Beach Club on the nearest beach. The hotel offers a free shuttle service to the beach from 07:30h to 18:30h.

The accommodation has 300 rooms in several buildings. The rooms have air conditioning, minibar, satellite TV, wifi connection, balcony or terrace and a fully equipped bathroom with shower.

We recommend you visit Chichen Itza, one of the 7 wonders of the world, is located about 180 km from the accommodation, great!

Book now at Hotel Riu Lupita 5* and live a unique experience in the historic sites of Playa del Carmen and on the popular paradisiacal beaches.

Some of the services listed may require an additional fee. You can check the rates directly at the establishment. The accommodation may modify its catering service as needed. All information provided here is subject to change by the accommodation. If you have any questions, please contact us.

What our customers are saying about the accommodation

9.1

Excellent

Based on 156 reviews

Photos shared by our customers

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6.4 Ana Travelled with family October 2025

La amabilidad del personal del hotel. La limpieza. La animaciin de la noche muy entretenida. Precio asequible.

No entiendo porque es un 5 estrellas. Yo le pondria 3. No es un hotel para estarse todas las vacaciones. Solo para estar lo minimo. Las habitaciones sobretodo planta baja olian muchisimo a humedad, la ropa de aramarios y cajones tambien. Cambie a un segundo piso y mejoro mucho.Los servicios muy justitos, piscinas muy pequeñas, gim mini, restaurantes de especialidad muy pequeños, y no puedes reservar…

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Average

8.9 Xaviee Travelled with couple October 2025

Los restaurantes del hotel muy buenos y con mucha variedad

La ubicación, ya que está un poco lejos de todo, tienes que coger el bus siempre, lo bueno es que pasa cada media hora

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Very good

9.1 Marian Travelled with couple October 2025

El desayuno es fantastico

Las habitaciones en la planta baja huelen mucho a humedad.

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Excellent

9.1 Lila Karen Travelled with family August 2025

El hotel muy bien, las comidas, el transporte a la playa cada media hora, todos los detalles y la atención súper bien. Volveremos.

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Excellent

9.1 Martin Travelled with couple August 2025

Todo correcto

El horario del desayuno, si vas a una excursión no puedes desayunar antes, debería abrir a las 6:00 en vez de a las 7:00, o bien dejar en la caferería de la piscina algo de desayuno para los que madrugan más por culpa de ir a una excursión.

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Excellent

10 Jennifer Travelled with friends August 2025

El personal es extremadamente amable, las habitaciones y el hotel en general estaba bastante limpio. Los espectáculos diarios geniales.

Nada que añadir, pienso que por el precio está muy bien.

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Excellent

6.4 Juan Travelled with couple August 2025

El alojamiento deja mucho que desear, instalaciones anticuadas, habitaciones con mucha humedad y falta de limpieza en ellas

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Average

5.7 Belen Travelled with family July 2025

El hotel es de lo más sencillo de la zona. Apto si se va a usar para dormir, como hicimos nosotras, pero si la intención es quedarse en plan resort.... no es el apropiado. Las recepcionistas son muy amables... el jefe de sala del comedor, no lo fue tanto.

La cocina del bufet cierra a las 10 cierra, el otro restaurante a las 9, por lo que ha habido dos días que llegamos tarde de las excursiones, y no nos dio tiempo a cenar. El primer día tampoco, nos llevó corriendo la recepcionista pero apenas quedaba nada....

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Average

9.7 Enara Travelled with friends July 2025

El personal de todos los servicios que se proporcionan en el hotel muy respetuosos y atentos, dispuestos a ayudar en todo momento. El grupo de animación ofrece gran alternativa de actividades, bailes y shows. Agradecimiento especial a Arnold y Socrates/Arturo.

Aspecto a mejorar disminuir el frio que ocasiona el aire acondicionado en zonas comunes. Aumentar variedad de comida en el buffet.

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Excellent

8.6 Oscar Travelled with couple July 2025

Es un hotel agradable con todo lo necesarios para unas buenas vacaciones

Quedamos contentos con prácticamente todo, si mencionó algo por mejorar serían los cócteles de la piscina

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Very good

10 Gemma Travelled with couple May 2025

el personal muy amable ninguna pregunta sin respuesta

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Excellent

9.4 David Travelled with family May 2025

Excel·lent calitat preu i un personal molt servicial.

No hi ha posibilitats de sortir de BCN i les habitacions per 3 persones son una mica petites.

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Excellent

9.7 Mercedes Travelled with couple May 2025

Lo mejor fue el servicio, todo el personal muy amables y serviciales La comida aunque poca variedad pero estaba todo rico Las habitaciones amplias y cómodas El translado en autobús a la playa y al centro fue excelente y los chóferes muy agradables y serviciales

Como mejora las puerta de entrada a las habitaciones les falta mantenimiento Falta sombra en el área de fumadores

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Excellent

7.1 Cristina Travelled with couple March 2025

Ubicación Aunque no está a pie de. Playa Había un servicio de bus todo el dia gratuito

Comida repetitiva Habitaciones muy antiguas Más comida internacional

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Good

9.4 Saray Travelled with family March 2025

Los animales salvajes en el hotel

La venta de excursiones que te ofrecen en el hotel triplica el precio de lo que te ofrecen en el centro del pueblo.

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Excellent

8.3 BÁrbara Travelled with friends March 2025

El primer día llegamos a las 21:55 y como cerraban el bufet a las 22h nos llevaron corriendo para que cenáramos pero apenas quedaba comida. Sugiero que en otras ocasiones se ofrezca otra alternativa ya que la que se nos dio no es propio de un todo incluido.

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Very good

9.4 Tamara Travelled with couple February 2025

Desayuno con zumos naturales recién hechos y mucha variedad de comida, bus para ir a la playa y a playa del Carmen gratis y continuo

No tener la playa al lado, pero lo sabíamos. No comprar excursiones en el hotel ni cambiar dinero, es más caro

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Excellent

10 Marielys Travelled with couple January 2025

Excelente viaje, al principio no puedo negar que estaba asustada porque al ser un viaje largo, costoso, otro continente pues me sentía un poco angustiada (por desconfianza al ser por web, existen tantas estafas) pero al adquirir el paquete, nos fueron llegando los correos con las comprobaciones correspondientes y unos días antes del viaje nos llegó todo el itinerario… una vez en el mostrador ya respiré un poco aliviada. Una vez allá la gestión y la organización de es espectacular, nunca te sientes perdido. Nada más llegar al aeropuerto teníamos el traslado donde te explican todo todo! El hotel Riu es una cadena internacional que no deja de sorprenderme, nos quedamos en el Riu Lupita, pues fue espectacular desde la llegada, la comida, las actividades, los trabajadores, la limpieza… yo le doy en vez de un 10 un 12 jajajaja…

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Excellent

8.6 JosÉ Luis Travelled with couple January 2025

Ha sido una experiencia muy positiva, nos ha gustado mucho el viaje, salvo la excursión del último día a Isla Mujeres.

La excursión del último día a Isla Mujeres debería haberse cancelado, todos los integrantes del grupo compartíamos esta opinión, por malas condiciones meteorológicas.

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Very good

8.6 Rosa Maria Travelled with family December 2024 It is a bit old

Está un poco antiguo

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Very good

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Frequently asked questions about Hotel Riu Lupita

Does the Hotel Riu Lupita have wifi connection?

The Hotel Riu Lupita offers free Wi-Fi in public areas.
The Hotel Riu Lupita offers Wi-Fi for a fee.
The Hotel Riu Lupita has Wi-Fi.

What can I do at Hotel Riu Lupita?

The Hotel Riu Lupita has the following activities available (some may be for a fee).

Masseur

Does the Hotel Riu Lupita have a swimming pool?

Yes, Hotel Riu Lupita has a swimming pool (this service could have an extra fee). Here you have more info about the swimming pool and other facilities.