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Hotel Mu

Name: Hotel Mu
Address: Av. de la Cortinada, 19, La Cortinada, AD300
Price range: Descubre precios y ofertas para este alojamiento
Rating: 8.6

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Av. de la Cortinada, 19

• 233.5 m from the centre of La Cortinada

8.6 See 893 reviews

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Hotel Mu Av. de la Cortinada, 19

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Accommodation facilities/services

24 h reception
Heating
Lift
Access for people with reduced mobility in main areas (no adapted bathroom in the bedrooms)
Bar
Snack bar
Wi-Fi
Free Wi-Fi in common areas
Meeting Room
Games room
Laundry Service
Car Hire
Free Luggage Room
Ski Equipment Store
Safe at the reception
Door man
Not Pet-Friendly
Sauna
Turkish bath
Garden
Balcony
Lounge with TV
Business Center
Solarium
Ski Lockers for a fee

Room services

TV
Room service
Telephone
Balcony
Hairdryer
Heating
Free Wi-Fi in the rooms
Alarm Service
Desk
Safe
Toilet
Shower
Amenities

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Parking

There's a car park close to the accommodation available with extra charge

10€ / Per day

Pet Policy

Pets are not permitted in this accommodation.

About the accommodation

The Hotel Mu 4* is located in the tourist area and in the surroundings of the center of the town of Ordino, specifically in the area of La Cortinada.

The hotel has 24-hour reception, ski lockers service, ideal for lovers of snow and skiing and wifi connection in public areas and rooms.

The rooms have television, telephone, heating, desk and a fully equipped bathroom with shower and hairdryer.

The spa includes a Jacuzzi, sauna and steam baths. Access to the spa is subject to a surcharge.

For the winter season and for snow lovers, the nearest ski resort is about 10 km away (Arcalis) and we are located about 5 km from the cable car of La Massana (Pal-Arinsal), also the Encamp cable car of Grandvalira, is about 14 km away.

Near the accommodation you can find a lot of stores, stores and places of leisure and entertainment. In addition, just 50 meters away there is public transport service.

You can also take the opportunity to go shopping in the shopping capital, as the center of Andorra la Vella is only 11 km away.

Some of the services listed may require an additional fee. You can check the rates directly at the establishment. The accommodation may modify its catering service as needed. All information provided here is subject to change by the accommodation. If you have any questions, please contact us.

Tourism tax

The tourism tax isn't included in the booking price, as it's mandatory to pay this tax directly at the hotel reception. Children under the age of 15 are exempt from this tax.

The tourism tax in a 4 * Hotel is 2.09 € per person and night.

What our customers are saying about the accommodation

8.6

Very good

Based on 893 reviews

Photos shared by our customers

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2.8 Mariàngels August 2022

res

La pitjor suite de la nostra vida. L'hotel no es mereix les 4 estrelles ni la franquícia Mu, ja que la imatge corporativa només està als llums i alguna paret. Fotos enganyoses. Vam pagar per una suite i ens van donar una habitació que donava al carrer. Vam haver d'estar dia i nit amb les cortines corregudes perquè ens veia tothom que passava a peu o en cotxe pel carrer. La dutxa és minúscula i molt antiga, com els mobles. Quan vam trucar a recepció per demanar un canvi de pis, ens van passar la "gerent", que es va posar a cridar com una boja i ens va penjar el telèfon. L'esmorzar molt justet i 45 minuts abans que s'acabés l'hora ja no hi havia ni fuet ni bolleria. L'spa és una banyera jacuzzi, 4 dutxes (només una amb aigua calenta) i dues saunes de les que només una funcionava. Tot plegat, una estafa.

Basic

9.7 Alba Travelled with family January 2026

El hotel en sí esta muy bien, es pequeño y acogedor. El poco personal que hay es todo muy agradable. La habitación era muy amplia, limpia, cómoda y confortable.

La ubicación está bien si tu idea es acabar de subir para ir a esquiar, però, si lo que quieres es hacer vida en el pueblo y disfrutar de la nieve que hay, quizas recomiendo quedarse en el pueblo anterior ya que este es muy muy pequeño y tiene poco que ver y hacer.

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Excellent

4.7 Hana January 2026

la cena la carne buenísima

1 cuando llegue la puerta no funcionaba así que me tuvieron esperando para el código hasta las 21:00 no tuve llave de habitación a la hora de escoger de la carta el camarero casi me obligó a pedir el postre directamente sin darme tiempo a mirar la carta tenía que pedirlo todo juntos en la habitación que me dieron da a la calle horrible los ruidos para dormir el desayuno muy pobre mucho plato pero nada fuera de lo normal te hacen pagar la bebidas y en la prono no dicen nada de extras

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Basic

8 Laura Travelled with family January 2026

Todo genial, buena ubicación

Menú infantil cada día era el mismo pero lo subsanaron rápidamente.

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Very good

8 Rebeca Travelled with family December 2025

La habitación bien más grande de lo que pensaba y el balcón era pekeño pero vistas bonitas

La cama de matrimonio eran 2 camas juntas que se abrían… luego en las toallas de la ducha en una de ellas me encontré un pelo.. osea ya no la utilicé… y en la manta de la cama había otro pelo… pero se veía todo limpio..

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Very good

8.9 Yolanda Travelled with family December 2025

Personal súper amable. El desayuno muy rico y las habitacioned muy limpias

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Very good

10 Ana María Travelled with family December 2025

Han sido siempre muy amables y los desayunos son bastante buenos

Para tener en cuenta que el garaje tiene una bajada algo estrecha

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Excellent

8.9 Juana Maria Travelled with family December 2025

Muy bien la limpieza y la atención del personal de 10, teníamos el desayuno incluido y lo típico de los hoteles con bastante variedad pero la calidad justa, pero por ese precio no puedes pedir más. Si tengo que volver intentaré repetir

Del spa solo funcionaba el jacuzzi i la sauna, el baño turco apenas tenía vapor, pero todo muy limpio y con un monton de toallas limpias a tu disposición.

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Very good

8 Emilce Raquel December 2025

El trato y la amabilidad de los empleados.

Sí, la comida. El menú de la cena era lo mismo cada día.

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Very good

9.4 Guillermo Travelled with couple December 2025

La cena y el desayuno las hemos disfrutado y saboreado

La ducha era algo pequeña

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Excellent

8.3 Jonathan Travelled with couple December 2025

Calidad/Precio excelente, tranquilidad y muy buen desayuno.

La habitación tenía un armario que no estaba limpio

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Very good

9.1 Dolores Travelled with couple November 2025

La habitacion inmejorable

La cena no acertamos en el segundo plato

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Excellent

9.4 Diana Travelled with friends November 2025

Hotel inmejorable, el servicio super agradable, la comida un 10, tanto la cena como el desayuno.

Las habitaciones quizás necesitan un poco de renovacion en cuanto a mobiliario.

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Excellent

9.7 Roberto November 2025

Nos ha gustado mucho, la atención por parte del personal ha sido excelente.

El único punto negativo si hubiera algo negativo sería la entrada al garaje, mucha inclinación de rampa y muy estrecho para un coche algo grande, el resto todo genial.

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Excellent

8.6 David Travelled with couple November 2025

Lo mejor la atención recibida y la cena.

Pocas plazas de Parking en el Hotel.

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Very good

8.3 Eva November 2025

Tranquilo y bonito

Opción de las plazas de aparcamiento q tienen en la calle gratuita

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Very good

9.1 Diego Travelled with family November 2025

Buen trato del personal del hotel. Muy buena relación-precio. Comodidad de las camas.

El acceso al parking muy estrecho

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Excellent

9.4 Xevi Travelled with couple November 2025

La cena y desayuno muy bueno. Un poco apartado del centro de Andorra pero es lo que buscábamos. Se puede ir en autobús perfectamente.

Se podría mejorar la limpieza de la habitación

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Excellent

7.1 Vickyta Travelled with family November 2025

El hotel es justito para 4 estrellas , la comida muy buena, servicio camareros bien , las habitaciones necesitan mejoras y la ubicación está lejos de Ordino

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Good

9.4 Yolanda Travelled with couple November 2025

La comodidad de la cama y la bebida de cortesía. Desayuno variado y bueno.

Todo genial.

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Excellent

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