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Hotel Mu

Av. de la Cortinada, 19
• 233.5 m from the centre of La Cortinada
8.6 See 916 reviews

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Hotel Mu Av. de la Cortinada, 19
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Facilities and services

Main Areas

24 h reception
Heating
Lift
Access for people with reduced mobility in main areas (no adapted bathroom in the bedrooms)

Restaurant

Bar
Snack bar

Wifi and Internet

Wi-Fi
Free Wi-Fi in common areas

Main Hotel Services

Meeting Room
Games room
Laundry Service
Car Hire
Free Luggage Room
Ski Equipment Store
Safe at the reception
Door man

Pets

Not Pet-Friendly

Facilities

Garden
Balcony
Lounge with TV
Business Center
Solarium

Ski locker

Ski Lockers for a fee

Activities

Ski

Parking

There's a car park close to the accommodation available with extra charge
  • 10€ / Per day

Pet Policy

Pets are not permitted in this accommodation.

About the accommodation

The Hotel Mu 4* is located in the tourist area and in the surroundings of the center of the town of Ordino, specifically in the area of La Cortinada.

The hotel has 24-hour reception, ski lockers service, ideal for lovers of snow and skiing and wifi connection in public areas and rooms.

The rooms have television, telephone, heating, desk, minibar, safe and a fully equipped bathroom with shower and hairdryer.

The Spa (currently closed) includes a Jacuzzi, sauna and steam baths. Access to the spa is subject to a surcharge.

For the winter season and for snow lovers, the nearest ski resort is about 10 km away (Arcalis) and we are located about 5 km from the cable car of La Massana (Pal-Arinsal), also the Encamp cable car of Grandvalira, is about 14 km away.

Near the accommodation you can find a lot of stores, stores and places of leisure and entertainment. In addition, just 50 metres away there is public transport service.

You can also take the opportunity to go shopping in the shopping capital, as the center of Andorra la Vella is only 11 km away.

Tourism tax

The tourism tax isn't included in the booking price, as it's mandatory to pay this tax directly at the hotel reception. Children under the age of 15 are exempt from this tax. 
The tourism tax in a 4 * Hotel is 2.09 € per person and night.

What our customers are saying about the accommodation

8.6
Very good
Based on 916 reviews
Real reviews
All reviews have been carefully checked and verified.
2.8 Mariàngels August 2022
res
La pitjor suite de la nostra vida. L'hotel no es mereix les 4 estrelles ni la franquícia Mu, ja que la imatge corporativa només està als llums i alguna paret. Fotos enganyoses. Vam pagar per una suite i ens van donar una habitació que donava al carrer. Vam haver d'estar dia i nit amb les cortines corregudes perquè ens veia tothom que passava a peu o en cotxe pel carrer. La dutxa és minúscula i molt antiga, com els mobles. Quan vam trucar a recepció per demanar un canvi de pis, ens van passar la "gerent", que es va posar a cridar com una boja i ens va penjar el telèfon. L'esmorzar molt justet i 45 minuts abans que s'acabés l'hora ja no hi havia ni fuet ni bolleria. L'spa és una banyera jacuzzi, 4 dutxes (només una amb aigua calenta) i dues saunes de les que només una funcionava. Tot plegat, una estafa.
Basic 10 Leli Travelled with family March 2026
Hemos disfrutado mucho,Toda la família y ha ido perfecto
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Excellent 7.7 Antonia Travelled with couple March 2026
Si situación. Y el descanso
La primera noche la cena espectacular. A partir de hay un engaño. Llegar a las 21 a cenar y no había casi nada, la comida revuelta. Vamos una vergüenza y un timo . Al día siguiente más de lo mismo. Y cuidado porque te ponen toallas sucias , las dejas en el suelo para que se la lleven y te quejas . Y la primera respuesta es doblarte la toalla del suelo y volverla a poner en su sitio. Eso sí el trato siempre perfecto con educación y una sonrisa. Para el timo de la estampita!
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Good 7.1 Sara Travelled with couple February 2026
Tomo muy tranquilo eso genial
Más limpieza, Y la calefacción, no era fácil de encender, sobretodo la del baño y la TV ,penosa!!
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Good 9.1 Marta Travelled with family February 2026
Estuvimos muy cómodas, el personal encantador y muy atento
Meter el coche en el garaje en un acto de alto riesgo
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Excellent 8.9 Carlos Travelled with family February 2026
Me gustaría destacar la atención del personal del hotel, amabilísimos, en especial su empleado ELROY.
Quizás por la categoría del Hotel esperas unas instalaciones algo mejores y se quedan algo justas. En mi opinión está más cerca de las 3 estrellas por instalaciones, pero la atención y el servicio compensa. La ubicación es buena, está muy bien comunicado y no es difícil encontrar aparcamiento en la zona.
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Very good 8 Samuel Travelled with couple February 2026
Tiene muy buena ubicación, hay una pizzería italiana a 3min saliendo del hotel andando hacia la izquierda, que esta buenísimo, todos los trabajadores muy amables y simpáticos.
Paredes de papel, se escucha absolutamente todo, los coches pasando casi toda la noche, el fuerte viento que hemos tenido, los colchones bastante incomodos en nuestra opinión...
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Very good 7.1 Lorena Travelled with  friends February 2026
el personal un encanto y la habitación estaba bien para lo qje pagamos
la comida podría mejorar
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Good 9.1 Esther Travelled with couple February 2026
El personal muy muy atento. Especial mención a la MEDIA PENSION , espectacular la calidad de las cenas . Ya sabemos que las medias pensiones la comida es aceptable pero hemos disfrutado tanto como en un restaurante. Mi enhorabuena solo por la comida me volvería a alojar
Mejoraría las habitaciones y el hotel en general le daría una renovación porque se ve obsoleto. He de decir que la habitación , las camas son cómodas pero baño por ejemplo también precisa una renovación. De todas maneras está correcto
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Excellent 8.3 Esther Travelled with couple January 2026
El personal muy atento y amable. Nos dejaron un destornillador que necesitábamos.
La calidad del desayuno deja mucho que desear. La bollería muy industrial. La ducha de la habitación es muy antigua. El parking tiene una rampa muy estrecha, para los coches grandes es muy difícil pasar.
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Very good 7.3 Lluis Travelled with couple January 2026
Pensava k podiam disfrutar del spa com a clients I és a part, llàstima auria estat perfecte.
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Good 4 Juan Carlos Travelled with couple January 2026
La habitación estaba llena de polvo, el buffet del desayuno a primera hora estaba todo frio
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Basic 10 Franky Travelled with family January 2026
El parkin
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Excellent 9.7 Eva Travelled with  friends January 2026
Todo genial! Los trabajadores muy muy bien!! Todo correctissimo
Comida para celiacos muy justo , el parquing pequeño y muy mal acceso para los coches grandes
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Excellent 9.7 Alba Travelled with family January 2026
El hotel en sí esta muy bien, es pequeño y acogedor. El poco personal que hay es todo muy agradable. La habitación era muy amplia, limpia, cómoda y confortable.
La ubicación está bien si tu idea es acabar de subir para ir a esquiar, però, si lo que quieres es hacer vida en el pueblo y disfrutar de la nieve que hay, quizas recomiendo quedarse en el pueblo anterior ya que este es muy muy pequeño y tiene poco que ver y hacer.
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Excellent 4.7 Hana January 2026
la cena la carne buenísima
1 cuando llegue la puerta no funcionaba así que me tuvieron esperando para el código hasta las 21:00 no tuve llave de habitación a la hora de escoger de la carta el camarero casi me obligó a pedir el postre directamente sin darme tiempo a mirar la carta tenía que pedirlo todo juntos en la habitación que me dieron da a la calle horrible los ruidos para dormir el desayuno muy pobre mucho plato pero nada fuera de lo normal te hacen pagar la bebidas y en la prono no dicen nada de extras
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Basic 8 Laura Travelled with family January 2026
Todo genial, buena ubicación
Menú infantil cada día era el mismo pero lo subsanaron rápidamente.
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Very good 8 Rebeca Travelled with family December 2025
La habitación bien más grande de lo que pensaba y el balcón era pekeño pero vistas bonitas
La cama de matrimonio eran 2 camas juntas que se abrían… luego en las toallas de la ducha en una de ellas me encontré un pelo.. osea ya no la utilicé… y en la manta de la cama había otro pelo… pero se veía todo limpio..
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Very good 10 Ana María Travelled with family December 2025
Han sido siempre muy amables y los desayunos son bastante buenos
Para tener en cuenta que el garaje tiene una bajada algo estrecha
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Excellent 8.9 Yolanda Travelled with family December 2025
Personal súper amable. El desayuno muy rico y las habitacioned muy limpias
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Very good
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Frequently asked questions about Hotel Mu

Does the Hotel Mu have wifi connection?

  • The Hotel Mu offers free Wi-Fi in public areas.
  • The Hotel Mu has Wi-Fi.

Can I stay with a pet at Hotel Mu?

Pets are not allowed at Hotel Mu.

Does the Hotel Mu have a 24h reception?

Yes, Hotel Mu has a 24-hour reception.

Is there heating in Hotel Mu?

Yes, Hotel Mu has heating in the common areas.

Is there a bar at Hotel Mu?

Yes, Hotel Mu has a bar.
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