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Hotel Mu

Av. de la Cortinada, 19, La Cortinada
8.4 See 789 reviews
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Check-in/out and other info

Accommodation facilities/services

Parking

The accommodation has an indoor car park with extra charge
  • 10€ / Per night

Pet Policy

This accommodation allows pets with the following conditions:
  • Maximum weight: 10 kg/pet
  • Price: 10 €/night and pet
  • A maximum of 3 pets per room is allowed.
  • Pets should always be leashed and not left alone in the room.
Important Information: Once you've completed your booking, please send us a message via the contact section to inform us that you will be travelling with your pet. This allows us to notify the accommodation in advance, ensuring everything is prepared for your arrival.

About the accommodation

The Hotel Mu 4* is located in the tourist area and in the surroundings of the center of the town of Ordino, specifically in the area of La Cortinada.

The hotel has 24-hour reception, ski lockers service, ideal for lovers of snow and skiing and wifi connection in public areas and rooms.

The rooms have television, telephone, heating, desk and a fully equipped bathroom with shower and hairdryer.

The spa includes a Jacuzzi, sauna and steam baths. Access to the spa is subject to a surcharge.

For the winter season and for snow lovers, the nearest ski resort is about 10 km away (Arcalis) and we are located about 5 km from the cable car of La Massana (Pal-Arinsal), also the Encamp cable car of Grandvalira, is about 14 km away.


Near the accommodation you can find a lot of stores, stores and places of leisure and entertainment. In addition, just 50 meters away there is public transport service.

You can also take the opportunity to go shopping in the shopping capital, as the center of Andorra la Vella is only 11 km away.

 

 



Some of the services listed may be considered as extras. Please check with the reception desk upon your arrival. This information is subject to change by the accommodation.

Tourism tax

The tourism tax isn't included in the booking price, as it's mandatory to pay this tax directly at the hotel reception. Children under the age of 15 are exempt from this tax. 
The tourism tax in a 4 * Hotel is 2 € per person and night.
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Hotel Mu Av. de la Cortinada, 19
Hotel Mu
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What our customers say about the accommodation

8.4
Very good
Based on 789 reviews

Photos from our customers

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All of these reviews have been thoroughly reviewed and authenticated.
2.8 Mariàngels August 2022
res
La pitjor suite de la nostra vida. L'hotel no es mereix les 4 estrelles ni la franquícia Mu, ja que la imatge corporativa només està als llums i alguna paret. Fotos enganyoses. Vam pagar per una suite i ens van donar una habitació que donava al carrer. Vam haver d'estar dia i nit amb les cortines corregudes perquè ens veia tothom que passava a peu o en cotxe pel carrer. La dutxa és minúscula i molt antiga, com els mobles. Quan vam trucar a recepció per demanar un canvi de pis, ens van passar la "gerent", que es va posar a cridar com una boja i ens va penjar el telèfon. L'esmorzar molt justet i 45 minuts abans que s'acabés l'hora ja no hi havia ni fuet ni bolleria. L'spa és una banyera jacuzzi, 4 dutxes (només una amb aigua calenta) i dues saunes de les que només una funcionava. Tot plegat, una estafa.
Basic
9.7 Montse Travelled with couple June 2025 Very quiet hotel. Everything was very clean and the room was very spacious and beautiful. The staff was very friendly. Food was very correct. Very varied and correct buffet breakfast. Dinner is a menu with different dishes to choose from, all very delicious. The staff is very friendly and polite.
Hotel muy tranquilo. Todo estaba muy limpio y la habitación muy amplia y bonita. El personal muy amable. Comida muy correcta. Desayuno de buffet llibre muy variado y correcto. La cena es un menú con diferentes platos a escojer, Todo muy rico. El personal muy amable y cordial.
We have been here for two nights and the dinner menu was the same both days except for the dessert.
Hemos estado dos noches y el menu de la cena era el mismo los dos dias a excepcion del postre.
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Excellent
9.7 Diego Travelled with family June 2025 The location, the tranquility, and the hotel are very good.
La ubicación, la tranquilidad y el hotel está muy bien.
"We couldn't have dinner, and they refunded the money for dinner but we had a wonderful meal 100 metres from the hotel."
No se podía cenar, y nos devolvieron el dinero de la cena pero comimos de maravilla a 100 metros del hotel.
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Excellent
6 Mustapha Travelled with couple June 2025 The bed is quite bad... The mattress is very uncomfortable... The breakfast is very basic...
*La cama esta bastante mal... *El colchón es muy incómodo... *El desayuno es muy básico...
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Average
8.9 Silvia Travelled with family May 2025 It is located in a very very nice village, the staff is very friendly, pleasant and helpful. it has a super cool children's park right in front of it. we will definitely repeat.
está situado en un pueblo muy muy bonito, el personal es muy amable, agradable y servicial. tiene justo en frente un parque para niños super chulo. sin duda repetiremos.
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Very good
9.7 Felipe Travelled with couple May 2025 The spa is amazing
El spa una pasada
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Excellent
8.9 Judit Travelled with family May 2025 We went as a family and it was a very pleasant stay. The staff is very attentive and friendly. We will definitely repeat :)
Hemos ido en familia i ha sido una estada muy agradable. El personal es super atento y amable. Sin duda repetiremos :)
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Very good
7.3 Rahisa Travelled with  friends May 2025 Adequate cleanliness and very friendly staff
Limpieza adecuada y personal muy amable
Breakfast and dinner menus are not changed.
No cambian el menú de los desayunos ni de las cenas
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Good
8.9 Paola Travelled with family April 2025 They left us water and champagne as a welcome drink and upgraded our room, giving us a bigger one with a view! ?
Nos han dejado agua y cava de bienvenida y nos han mejorado la habitación, dándonos una más grande y con vistas! 😀
They charged me 10 € for parking and instead of giving me a parking space in the closed and covered garage, the night staff insisted that I leave my car on the street, at the door of the hotel. For that, I left it on the street for free and paid nothing because it was a holiday! ?
Me cobraron 10 € de parking y en vez de darme plaza en la cochera cerrada y cubierta, el personal de la noche, insistía en que dejase mi coche en la calle, en la puerta del hotel. Para eso, lo dejaba gratis en la calle y no pagaba nada por ser festivo! 🙁
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Very good
10 Alexandra Travelled with couple April 2025 It is a very cozy hotel, the staff is very friendly and what I liked most was the view from the room.
Es un hotel muy acogedor, el personal muy amable y lo que más me gustó era la vista que tenía la habitación..
The spa part should be improved, the services offered were not all available at that time. ....
La parte del spa deberían mejorarla, los servicios que ofrecen no todos estaban disponibles en ese momento....
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Excellent
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Frequently asked questions about Hotel Mu

Does the Hotel Mu have wifi connection?

The Hotel Mu offers free Wi-Fi throughout the hotel.

Can I stay with a pet at Hotel Mu?

Pets are allowed at Hotel Mu (on request and direct payment at the hotel). Check the conditions.

Is there children's cots available at Hotel Mu?

The Hotel Mu has cots available with direct payment at the hotel (you must request before you start your trip).

What can I do at Hotel Mu?

The Hotel Mu has the following activities available (some may be for a fee).
  • Spa for a fee
  • Masseur

Does the Hotel Mu have a 24h reception?

Yes, Hotel Mu has a 24-hour reception.

Is there heating in Hotel Mu?

Yes, Hotel Mu has heating in the common areas.

Is Hotel Mu adapted for people with reduced mobility?

Yes, Hotel Mu is adapted for people with reduced mobility.

Is there a restaurant at Hotel Mu?

Yes, Hotel Mu has a restaurant.