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Hotel Marte

C/. Doctor Ingram, 20 - 38400 Puerto de la Cruz; Santa Cruz de Tenerife, Puerto de la Cruz
8 See 327 reviews
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Pet Policy

Pets are not permitted in this accommodation.

About the accommodation

The Hotel Marte 3 * is located in the historic center of Puerto de la Cruz, a few metres from the Plaza del Charco and the old fishing port, has a perfect location to explore the city strolling through its pedestrian streets.

The family service is what distinguishes this establishment, becoming over the years a tourist reference in the north of Tenerife.

It offers a buffet breakfast perfect for those who want to get strength and prepare for a day full of activities, also has wifi connection and a fully-equipped bathroom with shower or bathtub and amenities.

Relax in Tenerife and enjoy its beaches, its gastronomy and the variety of activities offered by the island!

 

 



Some of the services listed may require an additional fee. You can check the rates directly at the establishment. The accommodation may modify its catering service as needed. All information provided here is subject to change by the accommodation. If you have any questions, please contact us.
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Hotel Marte C/. Doctor Ingram, 20 - 38400 Puerto de la Cruz; Santa Cruz de Tenerife
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Hotel Marte
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What our customers are saying about the accommodation

8
Very good
Based on 327 reviews

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10 Daniel Travelled with family September 2025
Las habitaciones están muy bien, el personal del restaurante son gente 10 sobre todo Beatriz, y la gente de recepción dale las gracias por el trato y sobre todo a Fabián
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Excellent 8.9 Ana María Travelled with couple September 2025
El hotel está bástate céntrico y al lado de estación de autobuses, me a encantado
La comida con poca variedad y las camas separadas
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Very good 6.1 María August 2025
El hotel es económico, y al final para ir a dormir no está mal, aunque las habitaciones son viejas.
El buffet es HORRIBLE. Es verdad que el personal se esfuerza en convencerte de que todo esta buenísimo, pero la realidad es que no había probado algo tan malo en mi vida. Tuvimos que cenar fuera varios dias…
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Average 9.7 Guest Travelled with couple August 2025
Los camareros han sido excepcionales, en concreto Beatriz, es una grandísima profesional además de encantadora.
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Excellent 8 Maria Amparo Travelled with couple August 2025
Nos alojamos una semana en el Hotel Marte y, en relación calidad-precio, la experiencia ha sido correcta. Lo mejor, sin duda, es el personal del hotel. Tanto en recepción como en el comedor nos atendieron siempre con amabilidad y cercanía. Queremos destacar especialmente a Adrián y Beatriz, del comedor, que hicieron nuestra estancia mucho más agradable con su atención y simpatía. En cuanto a la comida, no hay gran variedad, pero hay platos ricos, especialmente en las cenas, que son cuando hay más elaboración. La piscina del hotel se encuentra en la azotea; es algo pequeña, pero suficiente para pasar un rato agradable y refrescarse, aúnque el horario es muy limitado y cierra a las 18h. En resumen, un hotel correcto para quienes buscan un alojamiento básico y bien ubicado en Puerto de la Cruz, con un equipo humano excelente que marca la diferencia.
Las habitaciones son sencillas y algo anticuadas; cumplen su función si, como en nuestro caso, solo se usan para dormir y ducharse. No disponen de aire acondicionado, únicamente un ventilador de pie, lo que puede resultar incómodo, sobre todo si no entra aire por el patio interior (se estaba incluso más fresco en el pasillo que en la propia habitación). El personal de limpieza no cambia las toallas, simplemente las dobla mejor y las vuelve a colgar. Para que las cambien hay que indicarlo. El horario de la cena es algo limitado, ya que empieza a las 18:30 y termina a las 21:30, lo cual si te has ido de excursión, ver atardecer, etc, llegas muy justo.
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Very good 7.7 Cristina Travelled with couple August 2025
La amabilidad del personal del hotel
Muy poca variedad en desayunos y cenas. El hotel no dispone de aire acondicionado
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Good 9.4 Yaiza Travelled with  friends August 2025
Hotel muy sencillo pero lo compensa con el gran personal que tiene. Recomendable 100%
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Excellent 6.9 María Travelled with family August 2025
Zona de solarium y terraza funcionales.
Cenas muy básicas, comida poco sabrosa. No había aire acondicionado en las anotaciones. Mucho ruido en la calle, ventanas mal insonorizadas.
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Good 8.3 Jesús Travelled with couple August 2025
El personal del hotel es una delicia, muy atentos y amables.
Mejoraria que hubiera al menos un ventilador de techo porque si hace mucho calor, con el ventilador de pie no es suficiente. También que hubiera nevera en la habitación ayudaría bastante
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Very good 9.1 Víctor Travelled with couple August 2025
La relación calidad-precio nos ha parecido muy correcta. La media pensión es estupenda. Los desayunos son variados y completos, y en las cenas siempre hemos encontrado opciones ricas y suficientes. En la cena, las bebidas se abonan aparte, pero con un coste razonable, nada fuera de lo habitual. Las habitaciones son amplias y cómodas. El hotel también dispone de caja fuerte por un pequeño coste diario, aunque en nuestro caso no la utilizamos porque en todo momento nos sentimos seguros. La ubicación es otro punto fuerte: se puede llegar caminando a supermercados, restaurantes, tiendas, zonas culturales y de ocio. Uno de los aspectos que más queremos destacar es el trato del personal. Beatriz, junto con los tres chicos que atendían el comedor, siempre nos recibieron con una sonrisa y un trato cercano. También queremos mencionar a un chico alto de recepción, cuyo nombre no recordamos, pero que fue encantador y nos atendió con gran amabilidad desde el primer momento. En resumen, hemos estado muy a gusto y nos llevamos un recuerdo muy positivo del Hotel Marte. Es un sitio que ofrece lo que promete y cuida mucho el trato personal, que para nosotros ha sido lo más importante. Gracias una vez más a Beatriz por cuidarnos y hacer de esta estancia una experiencia tan agradable.
El mobiliario no es muy actual, pero está bien cuidado y cuenta con todo lo necesario para una estancia agradable.
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Frequently asked questions about Hotel Marte

Where can I park at Hotel Marte?

If you stay at Hotel Marte you have the following parking possibilities (subject to availability):
  • There are parking areas (public or private) close to the accommodation. There may be a charge for these.
  • No car park available

Does the Hotel Marte have wifi connection?

  • The Hotel Marte offers free Wi-Fi in public areas.
  • The Hotel Marte offers Wi-Fi for a fee.
  • The Hotel Marte has Wi-Fi.

Does the Hotel Marte have a swimming pool?

Yes, Hotel Marte has a swimming pool (this service could have an extra fee). Here you have more info about the swimming pool and other facilities.
  • Outdoor swimming pool (summer season)

Does the Hotel Marte have a 24h reception?

Yes, Hotel Marte has a 24-hour reception.