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Suites Plaza Hotel & Wellness Andorra

Name: Suites Plaza Hotel & Wellness Andorra
Address: C/ Prat de la Creu, 88, Andorra la Vella, Parish of Andorra la Vieja, AD500, Andorra
Price range: Descubre precios y ofertas para este alojamiento
Rating: 8.3

C/ Prat de la Creu, 88 189.5 m from the centre of Andorra la Vella

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Facilities and services

Wifi and Internet

Spa and wellness

Children and animation

See all services and facilities

Check-in and check-out times

Check-in

from 15:00

Check-out

before 12:00

Suites Plaza Hotel & Wellness Andorra C/ Prat de la Creu, 88

Hotel location

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Accommodation features

Near the bus stop

Internal parking

Pet-Friendly

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Facilities and services

Main Areas

24 h reception

Heating in the main facilities

Air-conditioning in the main facilities

Lift

Access for people with reduced mobility in main areas (no adapted bathroom in the bedrooms)

Restaurant

Bar

Snack bar

Wifi and Internet

Wi-Fi Free

Main Hotel Services

Meeting Room Extra charge

Laundry Service Extra charge

Nanny Extra charge

Car Hire

Free Luggage Room

Safe at the reception

Spa and wellness

Massage Parlour

Sauna Extra charge

Turkish bath Extra charge

Body and Facial Care Treatments

Facilities

Fitness Centre

From 7:30 am to 9:00 pm. Minors must be accompanied by an adult.

Lounge with TV

Business Center Extra charge

Children and animation

Children's Club

Pets

Pets are allowed (upon request) Extra charge

Maximum weight: No weight limit!
Price: 16 €/night and pet
Pets are not allowed to stay alone in the rooms
Once you've completed your booking, please contact us and let us know that you're travelling with your pet—we'll notify the accommodation.
There may be specific rules regarding pets (they cannot be left alone in the room, access to certain areas is restricted, etc.).

Ski locker

Ski Lockers for a fee

Transfers / Transfer

Shuttle to the airport (check fee)

Transfer to the airport

Car Park

Indoor car park Extra charge

Price: 30€ per night
Advance bookings are not possible. Please inquire upon arrival.

Room services

These services are general and may vary depending on the room type. In the case of kitchen facilities, these may only be available in certain studio or apartment types.

General room services

Telephone

Bedding available

Towels available

Heating

Air Conditioning

Free Wi-Fi in the rooms

Desk

Safe

Bathroom

Toilet

Amenities

Shower or bathub

Hairdryer

Check-in/out and other info

Information to consider: you must leave a credit/debit card as a guarantee.

Breakfast: from 7.30 am. to 10.30 am. (buffet or a la carte, according to availability).

lunch time: from 13:00h to 15:30h (buffet or a la carte, according to availability).

dinner hours: from 7.30 pm. to 10.30 pm. (buffet or a la carte, depending on availability).

Spa hours: Monday to Saturday, from 13:00h to 20:00h (from 20:00h to 21:00h is for adults only); Sundays from 09:00h to 16:00h (from 16:00h to 17:00h is for adults only). Reservations are required and can be made at the reception desk upon arrival.

Important spa information: During your stay, you’ll enjoy free access to the spa for bookings of 2 nights or more. If you’d like to repeat the experience, the cost is €20 per person (adult or child) for a 1-hour circuit. Children under 16 must be accompanied by an adult at all times, both for treatments and when using the pool.

Bathrobe and flip-flops rental: to access the spa it is mandatory to rent them. It has a cost of 5€/person.

Pet Policy

This accommodation allows pets with the following conditions:

Maximum weight: No weight limit!

Price: 16 €/night and pet

Pets are not allowed to stay alone in the rooms

Important Information: Once you've completed your booking, please send us a message via the contact section to inform us that you will be travelling with your pet. This allows us to notify the accommodation in advance, ensuring everything is prepared for your arrival.

About the accommodation

The Suites Plaza Hotel & Wellness Andorra 5* is located in the center of Andorra la Vella, capital of Andorra.

The hotel is perfect for families and couples and has a privileged location in the center of the capital. In addition, it has air conditioning and heating, free wifi, indoor car park (for a fee). They also offer free luggage storage and ski lockers.

The rooms are carefully decorated and have free wifi, air conditioning and heating, television, telephone, safe and a bathroom equipped with shower or bathtub, hairdryer and amenities.

In the immediate vicinity of the hotel there are numerous stores, restaurants and bars. If you want to relax, the Caldea Spa Centre is 1.7 km away, and the hotel is ideal for skiing, as the ski resorts of Grandvalira and Vallnord Pal Arinsal are just over 10 km away.

Book now at the Suites Plaza Hotel & Wellness Andorra 5* and relax in a privileged environment!

Some of the services listed may require a fee. You can check the rates directly at the accommodation. All information in this listing is subject to change by the accommodation. If you have any questions, please contact us.

Tourism tax

The tourist tax is not included in the final price of your booking and must be paid at reception on the day of arrival. Children up to 15 years old are exempt from this tax.

The tourism tax in a 5 * Hotel is 3.14 € per person and night.

What our travellers say

8.3

Fabulous

Based on 3967 reviews

Photos shared by our customers

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Rooms432 72%

Staff416 76%

Location304 96%

Breakfast285 76%

Cleanliness212 45%

Food167 63%

Buffet128 48%

Facilities124 64%

Car Park98 64%

Dinner91 78%

Bed74 77%

Comfort55 82%

Bathroom50 92%

Management49 90%

Maintenance47 98%

Spa42 81%

Reception29 59%

Accommodation28 71%

Services25 68%

Pets22 64%

Real reviews

All reviews are checked and verified.

Real reviews

All reviews are checked and verified.

8.6 Raquel Travelled with family October 2026 Location, friendly staff, good buffet, large room. Everything very good; we would stay again.

Ubicación, trato amable del personal, buffet bueno, habitación grande. Todo muy bien, repetiríamos de nuevo.

If I had to find one fault, the pillows weren't comfortable, although the mattress was.

Por poner una pega, las almohádas no me resultaron cómodas, aunque el colchón sí lo era.

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Fabulous

9.4 Santiago October 2026 Very happy with the experience. The service was unbeatable. Food plentiful and varied. We will be back.

Muy contentos con la experiencia. Inmejorable trato. Comida abundante y variada. Repetiremos

The air conditioning is a bit noisy

El aire acondicionado un pelin ruidoso

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Superb

4.1 Darío Travelled with family October 2026 The omelette they make to order at breakfast is good, the rest is worth NOTHING.

La tortilla francesa que te hacen en el momento en el desayuno, resto no vale NADA

This hotel isn’t set up for many people; if it happens to be full, it’s horrible. I don’t understand how it can have that rating — it really doesn’t match. It’s as if they install things just for show without caring whether they work. The “gym”, if you can call it that, has broken machines. The rooms’ bathrooms have been refurbished but are old and in poor condition. The buffet food is bad.

No es hotel preparado para mucha gente, si coincide que está lleno es horrible. No entiendo como puede tener esa categoría realmente no se corresponde, es como si pusieran instalan algo por ello sin importar si funciona o no. Gimnasio por llamarlo algo, las máquinas rotas. Baño de las habitacines reformados pero viejos y mal estado. Del bufet comida mala

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Disappointing

6.9 Silvia Travelled with family October 2026 Well located hotel in Andorra, with large rooms; the bathrooms are a bit neglected and dated. The buffet staff were lovely.

Hotel bien situado en Andorra, las habitaciones grandes, los lavabos un poco descuidados y antiguos. El personal del buffet encantador.

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Very good

8.9 Javier Travelled with family October 2026 The best things were the buffet breakfast, the spacious room and the close proximity to the town centre.

Lo mejor el desayuno buffet, la amplitud de la habitación y la cercanía al centro.

Room furniture was worn and the bathrooms need modernising; in Spain this would be a 4-star hotel sliding down to a 3.

Mobiliario de la habitación deteriorado y baños para modernizar, en España sería un 4 estrellas en caída a 3.

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Fabulous

9.1 Veronica Travelled with family October 2026 The breakfast buffet is very complete and varied. The staff are very attentive and friendly.

El desayuno buffet es muy completo y variado. El personal muy atento y amable

I would improve the spa service, as it’s very basic and there are too many people in the same session. Because both adults and children can enter, it isn’t at all relaxing — the children cannonball into the pool and make a lot of noise.

Mejoraría el servicio de spa, ya que es muy básico y en un mismo turno hay mucha gente. Al poder entrar tanto adultos como niños no resulta nada relajante ya que los niños se tiran de bomba a la piscina y hacen mucho escándalo.

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Superb

4.1 Víctor Jambert Travelled with couple September 2026 Everything was fine except the hotel

Todo bien excepto hotel

Cleaning, the bathroom needs updating, change the parquet, curtains, etc. It has several stars too many; I wouldn't recommend it to anyone. Our surprise was that on their website the selected room “luxe” included a bathrobe, slippers, paid minibar, welcome gift and complimentary water, but because we booked through another platform, all of that had been removed.

Limpieza, actualizar baño, cambiar parket,cortinas etc Y que le sobran varias estrellas , no lo recomendaría a nadie. Nuestra sorpresa fue, que en su página web, en la habitación seleccionada “luxe” incluía , albornoz, zapatillas, minibar de pago, regalo de bienvenida y agua de cortesía, todo esto y al haberlo contratado en otra plataforma que no era la suya, se había retirado todo.

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Disappointing

6.3 Julia Travelled with family September 2026 The cleanliness of the room and its large size

La limpieza de la habitación y el tamaño que es grande

When we arrived the room was made for two; they excused it by saying the sofa bed is usually made later, but there were towels at the sink for two, not four. We mentioned it and by the time we returned that night it was fine. The breakfast is meagre — it’s not what you’d expect from a 5-star hotel; there are 3-star hotels similar to this. The entrance hall is very modern and nicely decorated, but the room views are of a wall. This is not a 5-star hotel, not by a long shot. From what other tourists were saying, they were given complimentary water in the room — we got nothing. It’s two stars too many. The photos they show are not what they’re selling.

Cuando llegamos, estaba hecha la habitación para 2, pusieron la excusa que el el sofá que se hace cama, la solían hacer más tarde, pero toallas en el lavabo había para 2 no para 4. Lo comentamos y cuando llegamos por la noche ya estaba bien, el desayuno es justo, no es de un hotel de 5 estrellas, hay de 3 estrellas similares a este. El hall de la entrada muy moderno decorado, luego las vistas de la habitación a un muro. No es un hotel de 5 estrellas, ni mucho menos. En Barcelona un hotel de 5 estrellas no es esto ni mucho menos, después por lo que comentaban otros turistas, les pusieron agua de cortesía en la habitación, a nosotros nada. Le sobran 2 estrellas. Las fotos que ponen no es lo que venden.

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Pleasant

8 Anna Travelled with couple September 2026 Very spacious room. Staff extremely friendly. Pet-friendly hotel.

Habitación muy amplia. Personal super amable. Hotel pet friendly.

Services very basic, just a tiny soap... that said, it was from the brand L'Occitane.

Amenities muy justitas, solo un jaboncito... eso sí, de la marca Occitane.

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Fabulous

6.6 Oscar September 2026 The best thing was the lunch — lots of variety, very well presented. Everything was very clean and I was very satisfied.

Lo mejor a sido el almuerzo mucha variedad muy bien presentado ,muy limpió todo muy bien aprobado.

The staff were very friendly but inefficient. When we arrived around midday the sofa bed — the worst I’ve ever seen — hadn’t been made. We told reception and they said they’d do it in the afternoon, so imagine our surprise when we arrived that night and it still hadn’t been made. A disaster, very poor. Because of that sofa bed I wouldn’t come back. Sorry, I didn’t like it at all.

Luego por otro lado los del servicio muy amables pero poco eficientes cuando llegamos por el medio día el sofá cama que es lo peor que e visto en mi vida estaba sin hacer se les dijo al servicio y dijeron que por la tarde lo harían cuál fue la sorpresa que cuando llegamos por la noche tampoco estaba hecho un desastre muy mal solo que por el sofá cama no volvería más lo siento no me ha gustado nada .

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Very good

7.7 Natallia Travelled with couple September 2026 Breakfast

Desayuno

5 stars and there wasn't even a toothbrush... I asked for a small detail in the room for our silver wedding anniversary and... nothing

5 estrellas y no habia sepillo de dientes... He pedido algún detalle en la habitación por la boda de plata y ....nada

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Very good

8.6 Jorge Travelled with family September 2026 Breakfast

Desayuno

Bathroom

Baño

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Fabulous

9.4 Angel Travelled with family September 2026 The staff's friendliness and cordial service

La amabilidad del personal y el trato cordial

The spa (a little below other spas)

El spa (un poco por debajo de otros spa)

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Superb

9.7 Maria Travelled with family September 2026 The only drawback is that you can't reserve a car park space.

la única pega que no se puede reservar plaza de aparcamiento

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Superb

8.9 María Teresa Travelled with friends September 2026 The hotel is very nice but feels more like a 4-star… for a 5-star it doesn’t measure up.

El hotel está muy bien pero parece más un 4 estrellas… para ser un 5 estrellas no da la talla

The spa is a rip-off. There isn’t one. They call a mini pool of rather cold water a spa, with no jets or anything. There’s also a jacuzzi and four little streams like an elongated shower that fall from the ceiling with cold, hot, warm water and mist. That’s the whole “spa”. And the mini pool looks pretty shabby…

El Spa es una tomadura de pelo. No hay. Llaman spa a una mini piscina de agua más bien fría, sin chorros ni nada. Y hay también un jacuzzi. Y 4 chorritos a modo de ducha alargada q caen del techo con agua fría, caliente, tibia y bruma. Eso es todo el spa. Y la mini piscina el aspecto deja mucho que desear…

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Fabulous

8.6 Silvia Travelled with couple September 2026 The room was huge and the mattress couldn’t have been better,

La habitación enorme y el colchón mejor imposible,

They didn’t clean our room on two nights that we stayed, and this despite it being a five-star hotel.

No nos hicieron la habitación en dos noches que estuvimos, eso que era un 5 estrellas

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Fabulous

8 Raul September 2026 Those beds made me sleep like a baby.

Esas camas me hicieron dormir cómo un bebé.

The bathrooms are very old and not accessible for disabled people. I mentioned this both at booking and at check-in, yet neither the car park space nor the bathrooms were adapted.

Los baños están muy antiguos y no adaptados a minusválidos. Tanto en reserva cómo en checking lo avisé y ni la plaza de parking ni los baños estaban adaptados.

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Fabulous

8 Josep M Travelled with couple September 2026 Spacious room with little noise and a very good hotel location. Excellent breakfast.

Habitación amplia sin mucho ruido y una situación del hotel muy buena. Desayuno magnífico.

Very expensive car park and disastrous buffet-style dinners, with very poor-quality food.

Parquing carisimo y cenas desastrosas tipo bufet, con un producto muy justo.

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Fabulous

2.9 Gema Travelled with friends September 2026 We won't be coming back — it was filthy!

No vamos a volver, estaba súper sucio!

The room was very, very dirty; we reported it and they didn’t clean it. Very bad — we won’t be returning.

Estaba muy muy sucia la habitación, avisamos y no lo limpiaron. Muy mal, no volveremos.

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Disappointing

6.7 Ruben September 2026 Very spacious and comfortable room.

Habitación muy amplia y cómoda.

There was damp in the bathroom and we went outside to smoke in the street, and while we were at the door the man who seemed to be the manager came out and kicked us out, telling us to move further up the street...

Humedades en el baño y salimos a fumar a la calle y estando en la puerta salió el señor que parecía el director y nos echó, nos dijo que nos fueramos más para arriba...

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Very good

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Frequently asked questions about Suites Plaza Hotel & Wellness Andorra

Does the Suites Plaza Hotel & Wellness Andorra have wifi connection?

The Suites Plaza Hotel & Wellness Andorra has Wi-Fi.

Can I stay with a pet at Suites Plaza Hotel & Wellness Andorra?

Pets are allowed at Suites Plaza Hotel & Wellness Andorra (on request and direct payment at the hotel). Check the conditions.

What can I do at Suites Plaza Hotel & Wellness Andorra?

The Suites Plaza Hotel & Wellness Andorra offers the following activities (some may be for a fee):

Masseur
Sauna
Turkish bath
Body and Facial Care Treatments

Does the Suites Plaza Hotel & Wellness Andorra have a 24h reception?

Yes, Suites Plaza Hotel & Wellness Andorra has a 24-hour reception.

Is there heating in Suites Plaza Hotel & Wellness Andorra?

Yes, Suites Plaza Hotel & Wellness Andorra has heating in the common areas.

Is there air conditioning in the common areas at Suites Plaza Hotel & Wellness Andorra?

Yes, Suites Plaza Hotel & Wellness Andorra has air conditioning in the common areas.

Is there a restaurant at Suites Plaza Hotel & Wellness Andorra?

Yes, Suites Plaza Hotel & Wellness Andorra has a restaurant.

Is there a bar at Suites Plaza Hotel & Wellness Andorra?

Yes, Suites Plaza Hotel & Wellness Andorra has a bar.

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Amazon Ads	ad-id	Helps deliver relevant ads and measure performance.	Amazon Advertising	7 months
Amazon Ads	ad-privacy	Manages user privacy preferences related to advertising.	Amazon Advertising	2 years
Hotjar	exp_pricing_fall_assignment	Assigns users to pricing experiments.	Hotjar	1 month
Twitter (X)	guest_id	This cookie collects information about the user's visits to the website (e.g.; how many times the user has visited the website, how much time has elapsed, which pages have been visited). This data is used to personalize and improve the service offered by Twitter (X).	Twitter (X)	2 years
Twitter (X)	guest_id_ads	Collects visitor behavior information from multiple websites. This information is used on the web to optimize advertising relevance.	Twitter (X)	2 years
Twitter (X)	guest_id_marketing	Cookie used by Twitter for marketing and ad personalization purposes.	Twitter (X)	2 years
Twitter (X)	muc_ads	Used for ad personalization and performance measurement.	Twitter (X)	2 years
Twitter (X)	personalization_id	Stores preferences to personalize content and ads.	Twitter (X)	2 years
TikTok	odin_tt	Tracks and analyzes user behavior.	TikTok	13 months
TikTok	tt_chain_token	Tracks user behavior across pages and sessions.	TikTok	5 months
TikTok	ttwid	Identifies users to deliver recommendations and ads.	TikTok	11 months
TikTok	ttcsid*	This cookie, managed by TikTok, tracks the session when a user clicks on TikTok ads. It allows to assign a unique identifier to better understand the user's behavior and measure the actions or conversions performed during that same session.	TikTok	3 months
Spotify	__spdt	Cookie used by Spotify to analyze user interactions on a website, specifically focusing on the actions audio users take after listening to or watching an ad.	Spotify	13 months
DoubleClick (Google)	test_cookie	This cookie is used to determine whether the user's browser supports cookies.	Google Ads / DoubleClick	15 minutes
Google	g_state	Stores the user's logout state and is set when using the One Tap popup or automatic login.	Google One Tap	7 days
Google	g_csrf_token	Used as a security measure to verify the authenticity of requests during login with Google and protect the user against CSRF attacks.	Google One Tap	5 minutes
Google	LSOLH	Cookie used to manage the user session and authentication in Google services.	Google	1 year
Google	__Secure-ENID	This cookie is used by Google to remember user preferences and other relevant information in order to improve the browsing experience.	Google	13 months
Google	NID	This cookie is used by Google to remember user preferences and other relevant information in order to improve the browsing experience.	Google	6 months
Datadog	_dd_s	Cookie used to aggregate all events generated from a single user session across multiple pages. It contains the current session ID, whether the session is excluded due to sampling and the session expiration date. In this way, the system can better understand how the user uses the various sites in that session.	Datadog	4 hours
Amazon CloudFront	CloudFront-Key-Pair-Id	Used to control access to restricted content in CloudFront.	Amazon CloudFront	Varies by configuration
Amazon CloudFront	CloudFront-Policy	Contains the base64-encoded access policy for restricted content.	Amazon CloudFront	Varies by configuration
Amazon CloudFront	CloudFront-Signature	Contains the digital signature of the access policy to verify authenticity.	Amazon CloudFront	Varies by configuration

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