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Suites Plaza Hotel & Wellness Andorra

Name: Suites Plaza Hotel & Wellness Andorra
Address: C/ Prat de la Creu, 88, Andorra la Vella, Parish of Andorra la Vieja, AD500, Andorra
Price range: Descubre precios y ofertas para este alojamiento
Rating: 8.3

C/ Prat de la Creu, 88 189.5 m from the centre of Andorra la Vella

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Facilities and services

Wifi and Internet

Spa and wellness

Entertainment team

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Check-in and check-out times

Check-in

from 15:00

Check-out

before 12:00

Suites Plaza Hotel & Wellness Andorra C/ Prat de la Creu, 88

Hotel location

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Accommodation features

Near the bus stop

Internal parking

Pet-Friendly

Spa

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Facilities and services

Main Areas

24 h reception

Heating in the main facilities

Air-conditioning in the main facilities

Lift

Access for people with reduced mobility in main areas (no adapted bathroom in the bedrooms)

Restaurant

Snack bar

Buffet breakfast

Meals may be served buffet-style or à la carte, depending on occupancy.
Opening hours are from 07:30 to 10:30.

Buffet lunch

Meals may be served buffet-style or à la carte, depending on occupancy.
Opening hours are from 13:00 to 15:30.

Dinner

Meals may be served buffet-style or à la carte, depending on occupancy.
Opening hours are from 19:30 to 22:30.

Wifi and Internet

Wi-Fi Free

Main Hotel Services

Meeting Room Extra charge

Laundry Service Extra charge

Nanny Extra charge

Car Hire

Safe at the reception

Luggage storage

Spa and wellness

Massage Parlour Extra charge

Sauna Extra charge

Turkish bath Extra charge

Body and Facial Care Treatments Extra charge

Spa Extra charge

Open Monday through Saturday, from 13:00h to 20:00h. (from 20:00h. to 21:00h. is for adults only); Sundays from 09:00h to 16:00h (from 16:00h to 5:00 p.m. is for adults only). Advance bookings are required; you can make one at the front desk upon arrival.
During your stay, you'll enjoy free access to the spa for bookings of 2 nights or more.
If you'd like to repeat the experience, the cost is €20 per person (adult or child) for a 1-hour circuit.
Children under 16 must be accompanied by an adult at all times, both for treatments and when using the pool.
To access the spa, you must rent a bathrobe and flip-flops, at an additional cost of €5 per person.

Facilities

Fitness Centre

From 7:30 am to 9:00 pm. Minors must be accompanied by an adult.

Lounge with TV

Business Center Extra charge

Entertainment team

Children's Club

Pets

Pets are allowed (upon request) Extra charge

Maximum weight: No weight limit!
Price: 16 €/night and pet
Pets are not allowed to stay alone in the rooms
Once you've completed your booking, please contact us and let us know that you're travelling with your pet—we'll notify the accommodation.
There may be specific rules regarding pets (they cannot be left alone in the room, access to certain areas is restricted, etc.).

Baby cribs

Baby Cot Free

Request this service before you begin your holiday.

Transfers / Transfer

Transfer to the airport Extra charge

Car Park

Indoor car park Extra charge

Price: 30€ per night
Advance bookings are not possible. Please inquire upon arrival.

Ski locker

Ski storage Extra charge

Room services

These services are general and may vary depending on the room type. In the case of kitchen facilities, these may only be available in certain studio or apartment types.

General room services

Telephone

Bedding available

Towels available

Heating

Air Conditioning

Free Wi-Fi in the rooms

Desk

Safe

Bathroom

Toilet

Amenities

Shower or bathub

Hairdryer

Pet Policy

This accommodation allows pets with the following conditions:

Maximum weight: No weight limit!

Price: 16 €/night and pet

Pets are not allowed to stay alone in the rooms

Important Information: Once you've completed your booking, please send us a message via the contact section to inform us that you will be travelling with your pet. This allows us to notify the accommodation in advance, ensuring everything is prepared for your arrival.

About the accommodation

The Suites Plaza Hotel & Wellness Andorra 5* is located in the center of Andorra la Vella, capital of Andorra.

The hotel is perfect for families and couples and has a privileged location in the center of the capital. In addition, it has air conditioning and heating, free wifi, indoor car park (for a fee). They also offer free luggage storage and ski lockers.

The rooms are carefully decorated and have free wifi, air conditioning and heating, television, telephone, safe and a bathroom equipped with shower or bathtub, hairdryer and amenities.

In the immediate vicinity of the hotel there are numerous stores, restaurants and bars. If you want to relax, the Caldea Spa Centre is 1.7 km away, and the hotel is ideal for skiing, as the ski resorts of Grandvalira and Vallnord Pal Arinsal are just over 10 km away.

Book now at the Suites Plaza Hotel & Wellness Andorra 5* and relax in a privileged environment!

Some of the services listed may require a fee. You can check the rates directly at the accommodation. All information in this listing is subject to change by the accommodation. If you have any questions, please contact us.

Tourism tax

The tourist tax is not included in the final price of your booking and must be paid at reception on the day of arrival. Children up to 15 years old are exempt from this tax.

The tourism tax in a 5 * Hotel is 3.14 € per person and night.

What our travellers say

8.3

Fabulous

Based on 3990 reviews

Photos shared by our customers

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Rooms435 71%

Staff419 76%

Location308 96%

Breakfast290 77%

Cleanliness214 45%

Food169 63%

Buffet130 49%

Facilities125 64%

Car Park99 65%

Dinner91 78%

Bed74 77%

Comfort56 82%

Bathroom54 93%

Maintenance49 98%

Management49 90%

Spa47 81%

Accommodation32 66%

Reception29 59%

Services26 65%

Value for money23 70%

Real reviews

All reviews are checked and verified.

Real reviews

All reviews are checked and verified.

9.7 Jorge Travelled with family October 2026 Great quality buffet, very good location, and excellent service throughout the hotel. Very beautiful, clean and tidy, with top-notch service and friendliness.

Muchas calidad del buffet, muy buena ubicación, muy buen servicio de todo el hotel, muy bonito limpio y ordenado con un servicio y una amabilidad muy top

The only thing that could be improved is the spa. To be honest, it’s just two saunas, some showers and a warm pool...

Lo único mejorable el spa, la verdad es dos saunas unas duchas y una piscina calentita...

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Superb

9.7 Pau Travelled with friends October 2026 The staff were excellent, the room was huge, and the breakfast was excellent too. The reception area and breakfast restaurant have just been refurbished. Everything was great, honestly.

El personal de 10, la habitación enorme, el desayuno de 10, recepción y restaurante de desayuno recién reformados, todo genial la verdad.

The only thing I’d say, and the reason I wouldn’t give the room a 10, is that it’s a little dated and clashes quite a bit with the hotel’s overall look. Other than that, everything was great.

Lo único que diría y por lo que no doy un 10 a la habitación, esque estan un pelín anticuadas y rompen bastante la estética del hotel, pero lo demas genial

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Superb

8.3 Jose Juan Travelled with family October 2026 Fantastic location, very good buffet breakfast.

La ubicación fantástica, el desayuno buffet muy bueno.

The room we were given didn’t have a minibar. I think a hotel of that standard should have one in every room.

La habitación que nos asignaron carecía de minibar, creo que en un hotel de esa categoría tendría que tener todas las habitaciones

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Fabulous

7.7 Elias Travelled with family October 2026 For a five-star hotel, the rooms had a lot of large stains on the ceilings and walls.

las habitaciones para ser un cinco ,tenian muchas manchas en el techo ,grandes y paredes,

Not being able to online check-in is an inconvenience, as the queues to do so are very long afterwards.

el no poder hacer check in, on line es un inconveniente , porque luego las colas para ello son muy largas

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Very good

8 Meybis Travelled with family October 2026 Cosy

Acogedor

The spa and a renovation of the bathrooms could be improved.

A mejorar el spa y una reforma de los baños

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Fabulous

9.1 Eva Travelled with family October 2026 It’s very well maintained, the staff are very friendly and the facilities are fabulous. If you have time to relax at the spa, it’s great.

Esta muy bien cuidado, el personal es muy amable y las instalaciones son fabulosas, si tienes tiempo de ir a relajarte al spa es genial

It’s about a 20-minute walk to the centre.

Hay unos 20 minutos andando al centro

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Superb

6.6 Isabel Travelled with couple October 2026 The breakfast is very comprehensive and the ingredients are good. The location is also good — quite central. The rooms are very spacious with plenty of storage and space to leave things.

El desayuno es muy completo y la matèria prima buena. La ubicacion tambien es buena esta bastante centrico. Las habitaciones muy ampliad con mucho espacio para guardar y dejar cosas

Apart from the reception area, which is updated, this is not a 5-star hotel — it should lose one, maybe two stars; it’s very old-fashioned and run-down. It only has soap dispensers, not what you’d expect from a 5-star. Also, if you book through Jump2spain.com you don’t get slippers or a bathrobe. If you want them you have to pay. The €30 car park is excessive. The worst part is that you see photos of renovated rooms and, even if you book the highest range offered by Jump2spain.com, when you arrive they tell you you can’t have those rooms unless you pay an extra €70 per day and that you should have booked through their website if you wanted that kind of room. So don’t believe it’s a 5-star deal — hotels with three stars that have been renovated are better. The only positive is the spaciousness of the rooms.

Actualmente aparte de la recepción que esta actualitzada no es un 5 estrellas le sobra una sino dos esta muy anticuado y deteriorado Solo tiene dispensadores de jabon ni un detalle de 5 estrellas Ademas al venir por Buscounchollo no tienes zapatillas ni Albornoz. Si lo quieres lo has de pagar El parking 30€ es abusivo Y el Colmo Es que ves fotos con habitaciones actualitzadas y aunque cojas la màxima categoria que ofrece Buscounchollo cuando llegas alli te dicen que no puedes acceder a esas habitaciones que pagues 70€ mas diarios y que lo hubieras cojido por du web si querias ese tipo de habitacion. Por tanto no lo veniais como un 5 estrellas que parece una gran oferta cuando hoteles de tes estrellas renovados estan mejor. Lo unico es la amplitud de las habitaciones

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Very good

10 Susana Travelled with family October 2026 We would like to give special mention to the service we received from all the staff: reception, breakfast room and cleaning staff.

Volem fer menció especial al tracte rebut per part de tot el personal, recepció, menjador esmorzar i personal de neteja.

A few things in the bathroom need updating.

Algunes cosetes a renovar al bany.

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Superb

4.1 Francesc Travelled with couple October 2026 Not much to say about the hotel, only the breakfast is any good.

Del hotel poca cosa, solo se salva el desayuno

Improve everything and stop cheating people. Tap water €3? Two-finger pour of wine €3.45? Room cleaning €30, car park €30? The spa is nothing — small, no jets or anything in the pool, two saunas but only one works, and you’re forced to hire a robe and slippers for €10. It may be a deal for them but it’s not worth it; my first experience and my last — it feels like a bit of a rip‑off.

Mejorar todo y no engañar al la gente. Agua del grifo 3euros? Dos dedos de copa vino 3.45E? La limpieza de la habitación, 30E parking? El spa no tiene nada, pequeño si chorros ni nada en la piscina, dos saunas y solo va una, aparte obligatorio alquilar albornoz y chanclas por 10E. Si será un chollo pero no vale la pena, mi primera experiencia y la última es un poco tomarte el pelo.

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Disappointing

8 María Mercedes Travelled with couple October 2026 The staff and the buffet — both quantity and quality

El personal y el buffet cantidad y calidad

I don't think the spa is worth it

Creo no merece la pena el spa

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Fabulous

7.7 Nuria Travelled with family October 2026 For me the best thing about the hotel was the breakfast. The hotel looks modern at the entrance but the rooms need an update for its range.

Para mi lo mejor del hotel ha sido su desayuno. El hotel de ve moderno a la entrada pero las habitaciones requieren de una actualización para su categoría.

The bedroom floor had small traces of dirt. The bathroom was outdated for the hotel's range, as were little details that a five-star should attend to (there were only two tissues, the wardrobes were worn inside, small bits of dirt on the floor…).

El suelo de la habitación tenía pequeños restos de suciedad. El baño anticuado para la categoría del hotel al igual como pequeños detalles que en un cinco estrellas deberían de cuidar (solo había dos hojas de pañuelos, los armarios desgastados en su interior, pequeños restos de suciedad en el suelo…)

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Very good

10 Josefina Travelled with couple October 2026 Everything was great: the hotel is very central and the staff were attentive, professional and pleasant.

Todo super bien el hotel super céntrico y el personal muy atento y profesionales y agradables todo

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Superb

7.1 Juan October 2026 The hotel is fine, but it doesn't deserve 5 stars — I'd rate it 3.5. Without doubt the best thing was the breakfast.

El hotel está bien, pero no merece 5 estrellas,yo lo calificaría como 3,5, sin duda lo mejor el desayuno.

There isn’t any lounge where you can relax; right next to reception there’s just a small alcove with a TV and a few chairs and a sofa.

No tiene ningún salón donde poder relajarte, simplemente al lado de recepción hay un pequeño hueco donde está la televisión y alguna silla y sofá

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Very good

8.6 Raquel Travelled with family October 2026 Location, friendly staff, good buffet, large room. Everything very good; we would stay again.

Ubicación, trato amable del personal, buffet bueno, habitación grande. Todo muy bien, repetiríamos de nuevo.

If I had to find one fault, the pillows weren't comfortable, although the mattress was.

Por poner una pega, las almohádas no me resultaron cómodas, aunque el colchón sí lo era.

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Fabulous

7.7 Sergi Travelled with family October 2026 The hotel is worth about one star, for sure. The food is nowhere near what you’d expect from a 5-star hotel. We hardly speak the country’s official language, and if you do speak it, some staff seem annoyed by it.

Al hotel li sobre un estrella segur. El menjar no es correspon a un hotel de 5 estrelles ni de lluny. Pràcticament no parlem l'idioma oficial del país ,i si el parles tu sembla a alguns sembla que els molesti

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Very good

8.3 Rosana Travelled with family October 2026 The food was excellent and the location great.

La comida buenísima y la ubicación genial.

The gym was awful; most of the machines were broken.

El gimnasio fatal, la mayoria de máquinas estropeadas.

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Fabulous

9.4 Santiago October 2026 Very happy with the experience. The service was unbeatable. Food plentiful and varied. We will be back.

Muy contentos con la experiencia. Inmejorable trato. Comida abundante y variada. Repetiremos

The air conditioning is a bit noisy

El aire acondicionado un pelin ruidoso

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Superb

4.1 Darío Travelled with family October 2026 The omelette they make to order at breakfast is good, the rest is worth NOTHING.

La tortilla francesa que te hacen en el momento en el desayuno, resto no vale NADA

This hotel isn’t set up for many people; if it happens to be full, it’s horrible. I don’t understand how it can have that rating — it really doesn’t match. It’s as if they install things just for show without caring whether they work. The “gym”, if you can call it that, has broken machines. The rooms’ bathrooms have been refurbished but are old and in poor condition. The buffet food is bad.

No es hotel preparado para mucha gente, si coincide que está lleno es horrible. No entiendo como puede tener esa categoría realmente no se corresponde, es como si pusieran instalan algo por ello sin importar si funciona o no. Gimnasio por llamarlo algo, las máquinas rotas. Baño de las habitacines reformados pero viejos y mal estado. Del bufet comida mala

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Disappointing

8 Anna Travelled with family October 2026 Good location. Varied buffet. Spacious beds and a tea service in the room. Two pillows per person, one firmer and one softer — a detail I liked very much.

Buena ubicación. Buffett variado. Camas amplias y servicio de te en la habitación. Y dos almohadas por persona, una mas dura y otra mas blanda, un detalle que me gustó mucho.

The spa is small and there's very little to do. And if you happen to be there with two other families, it's not relaxing at all. The bathtub was a bit rusty, one morning I had no hot water. The holders for the shower gel and shampoo bottles were loose... And the mattress wasn't comfortable for me.

El spa es pequeño y hay poca cosa. Y si encima coincidirà con dos familiars mas, no resulta nada relajante. La bañera estaba un poco oxidada, un dia por la mañana me quede sin agua caliente. Los apliques que sujetaban las botella de gel y champú, estaban sueltos... Y el colchón no me resultó cómodo.

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Fabulous

8.9 Javier Travelled with family October 2026 The best things were the buffet breakfast, the spacious room and the close proximity to the town centre.

Lo mejor el desayuno buffet, la amplitud de la habitación y la cercanía al centro.

Room furniture was worn and the bathrooms need modernising; in Spain this would be a 4-star hotel sliding down to a 3.

Mobiliario de la habitación deteriorado y baños para modernizar, en España sería un 4 estrellas en caída a 3.

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Fabulous

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Frequently asked questions about Suites Plaza Hotel & Wellness Andorra

Does the Suites Plaza Hotel & Wellness Andorra have wifi connection?

The Suites Plaza Hotel & Wellness Andorra has Wi-Fi.

Can I stay with a pet at Suites Plaza Hotel & Wellness Andorra?

Pets are allowed at Suites Plaza Hotel & Wellness Andorra (on request and direct payment at the hotel). Check the conditions.

Is there children's cots available at Suites Plaza Hotel & Wellness Andorra?

The Suites Plaza Hotel & Wellness Andorra has cots available at the hotel (please request before your trip, subject to availability). Check the conditions.

What can I do at Suites Plaza Hotel & Wellness Andorra?

The Suites Plaza Hotel & Wellness Andorra offers the following activities (some may be for a fee):

Spa
Masseur
Sauna
Turkish bath
Body and Facial Care Treatments

Does the Suites Plaza Hotel & Wellness Andorra have a 24h reception?

Yes, Suites Plaza Hotel & Wellness Andorra has a 24-hour reception.

Is there heating in Suites Plaza Hotel & Wellness Andorra?

Yes, Suites Plaza Hotel & Wellness Andorra has heating in the common areas.

Is there air conditioning in the common areas at Suites Plaza Hotel & Wellness Andorra?

Yes, Suites Plaza Hotel & Wellness Andorra has air conditioning in the common areas.

Is there a restaurant at Suites Plaza Hotel & Wellness Andorra?

Yes, Suites Plaza Hotel & Wellness Andorra has a restaurant.

Is there a bar at Suites Plaza Hotel & Wellness Andorra?

Yes, Suites Plaza Hotel & Wellness Andorra has a bar.

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Google	__Secure-1PSIDTS	Stores an encrypted timestamp to maintain user sessions and preserve user preferences.	Google	1 year
Google Ads	__Secure-3PAPISID	Used to create a visitor's interest profile and display relevant Google ads.	Google Ads	2 years
Google Ads	Secure-3PSID	Used to display relevant and personalized Google ads.	Google Ads	2 years
Google Ads	Secure-3PSIDCC	Used to create a user profile and display relevant and personalized Google Ads.	Google Ads	1 year
Google	__Secure-3PSIDTS	Stores an encrypted timestamp to maintain user sessions and preserve user preferences.	Google	1 year
Cloudflare	__cf_bm	Security cookie that manages traffic and filters malicious bots.	Cloudflare	30 minutes
Facebook	_fbp	Delivers advertising products, such as real-time offers from third parties.	Facebook	3 months
Hotjar	_hjSessionUser_userId	Identifies the same user across multiple sessions.	Hotjar	1 year (approx.)
Hotjar	_hjSession_userId	Maintains session data for the current visit.	Hotjar	Session
TikTok	_tt_enable_cookie	Determines if the browser accepts cookies.	TikTok	13 months
TikTok	_ttp	Tracking and analytics cookie measuring ad performance.	TikTok Analytics	3 months
Microsoft Bing Ads	_uetsid	Tracks user interactions with advertising.	Microsoft Bing Ads	24 hours
Microsoft Bing Ads	_uetvid	Tracks user interactions with advertising.	Microsoft Bing Ads	2 weeks (approx.)
Amazon Ads	ad-id	Helps deliver relevant ads and measure performance.	Amazon Advertising	7 months
Amazon Ads	ad-privacy	Manages user privacy preferences related to advertising.	Amazon Advertising	2 years
Hotjar	exp_pricing_fall_assignment	Assigns users to pricing experiments.	Hotjar	1 month
Twitter (X)	guest_id	This cookie collects information about the user's visits to the website (e.g.; how many times the user has visited the website, how much time has elapsed, which pages have been visited). This data is used to personalize and improve the service offered by Twitter (X).	Twitter (X)	2 years
Twitter (X)	guest_id_ads	Collects visitor behavior information from multiple websites. This information is used on the web to optimize advertising relevance.	Twitter (X)	2 years
Twitter (X)	guest_id_marketing	Cookie used by Twitter for marketing and ad personalization purposes.	Twitter (X)	2 years
Twitter (X)	muc_ads	Used for ad personalization and performance measurement.	Twitter (X)	2 years
Twitter (X)	personalization_id	Stores preferences to personalize content and ads.	Twitter (X)	2 years
TikTok	odin_tt	Tracks and analyzes user behavior.	TikTok	13 months
TikTok	tt_chain_token	Tracks user behavior across pages and sessions.	TikTok	5 months
TikTok	ttwid	Identifies users to deliver recommendations and ads.	TikTok	11 months
TikTok	ttcsid*	This cookie, managed by TikTok, tracks the session when a user clicks on TikTok ads. It allows to assign a unique identifier to better understand the user's behavior and measure the actions or conversions performed during that same session.	TikTok	3 months
Spotify	__spdt	Cookie used by Spotify to analyze user interactions on a website, specifically focusing on the actions audio users take after listening to or watching an ad.	Spotify	13 months
DoubleClick (Google)	test_cookie	This cookie is used to determine whether the user's browser supports cookies.	Google Ads / DoubleClick	15 minutes
Google	g_state	Stores the user's logout state and is set when using the One Tap popup or automatic login.	Google One Tap	7 days
Google	g_csrf_token	Used as a security measure to verify the authenticity of requests during login with Google and protect the user against CSRF attacks.	Google One Tap	5 minutes
Google	LSOLH	Cookie used to manage the user session and authentication in Google services.	Google	1 year
Google	__Secure-ENID	This cookie is used by Google to remember user preferences and other relevant information in order to improve the browsing experience.	Google	13 months
Google	NID	This cookie is used by Google to remember user preferences and other relevant information in order to improve the browsing experience.	Google	6 months
Datadog	_dd_s	Cookie used to aggregate all events generated from a single user session across multiple pages. It contains the current session ID, whether the session is excluded due to sampling and the session expiration date. In this way, the system can better understand how the user uses the various sites in that session.	Datadog	4 hours
Amazon CloudFront	CloudFront-Key-Pair-Id	Used to control access to restricted content in CloudFront.	Amazon CloudFront	Varies by configuration
Amazon CloudFront	CloudFront-Policy	Contains the base64-encoded access policy for restricted content.	Amazon CloudFront	Varies by configuration
Amazon CloudFront	CloudFront-Signature	Contains the digital signature of the access policy to verify authenticity.	Amazon CloudFront	Varies by configuration

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