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Pontiana Thalasso Hotel

Name: Pontiana Thalasso Hotel
Address: Calle Antina, 3, Oropesa del Mar, 12594, Spain
Price range: Descubre precios y ofertas para este alojamiento
Rating: 8.9

Calle Antina, 3 1.9 km from the centre of Oropesa del Mar

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8.9

43 reviews

Rooms

Excellent

Food

Excellent

Cleanliness

Very good

8.9

43 reviews

Rooms

Excellent

Food

Excellent

Cleanliness

Very good

Price Quality Ratio

Very good

Staff

Very good

Hotel Facilities

Very good

Highlighted Facilities and services

Wifi and Internet

Spa and wellness

Swimming pools

See all services and facilities

Check-in and check-out times

Check in

From 16:00

Check out

Before 12:00

Pontiana Thalasso Hotel Calle Antina, 3

Hotel location

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Accommodation features

Internal parking

Pool

This stay is no longer available

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Facilities and services

Main Areas

24 h reception

Heating

Air-conditioning in the main facilities

Lift

Access for people with reduced mobility in main areas (no adapted bathroom in the bedrooms)

Restaurant

Bar

Snack bar

Wifi and Internet

Wi-Fi

Free Wi-Fi in common areas

Wi-Fi (to be paid at reception)

Main Hotel Services

Meeting Room

Laundry Service

Hairdressing salon

Free Luggage Room

Safe at the reception

ATM/cash machine at the hotel

Spa and wellness

Massage Parlour

Jacuzzi

Turkish bath

Body and Facial Care Treatments

Thermal bath

Facilities

Balcony

Tennis Court

Lounge with TV

Zona de juegos

Business Center

Solarium

Nightclub

Swimming pools

Outdoor Pool (summer)

Activities

Yoga classes

Check-in/out and other info

Breakfast: from 8:00h to 10:30h.

Lunch: from 13:00h to 15:30hh.

Dining hours: from 20:00h to 22:30h.

cribs: 8€/day (On Request).

Bar: from 10:00h to 00:00h.

Indoor spa closed until 2025: the outdoor area can be used during the summer season.

Outdoor car park: 15/day

Parking

There's a car park close to the accommodation available with extra charge

Pet Policy

Pets are not permitted in this accommodation.

About the accommodation

Located in the tourist area of Oropesa del Mar, on the coast of Castellón.

The Pontiana Thalasso Hotel 5 * has reception, restaurant service where you can taste the most typical dishes, as well as wifi connection, car park and outdoor pool area (only operative in summer season). The indoor spa will remain closed until 2026.

The rooms are spacious and have TV, wifi connection, air conditioning, safe and bathroom with shower or bathtub, hairdryer and amenities.

You will be just 130 metres from the beach, great! also you can not miss to visit and stroll through the different streets of the city knowing the leisure and commerce of the area.

Book now at the Pontiana Thalasso Hotel 5 * and enjoy a few days on the beach.

What our customers are saying about the accommodation

8.9

Very good

Based on 43 reviews

Photos shared by our customers

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Real reviews

All reviews have been carefully checked and verified.

Real reviews

All reviews have been carefully checked and verified.

4.9 Cori Travelled with couple September 2025

Hotel de 5 estrellas,que podria ser de 3 perfectamente,grant decepcion

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Basic

10 Mari Travelled with couple September 2025

Un hotel perfecto, todos los servicios geniales, faltaría animación nocturna para ser un 10 de hotel

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Excellent

10 Irene Travelled with family August 2025

Hemos estado muy agusto. El personal es jovencito pero encantador, hacen lo imposible por satisfacer todas las necesidades.

Faltan recursos y personal. El personal que hay, se desvive porque todo salga bien. Si pudieran disponer de todo lo que necesitan seria mas estupendo todavía. Las instalaciones del hotel en sí, están muy bien, pero creemos que Magic world en general debería invertir en mantenimiento de las calles y varios servicios que están un poco deteriorados.

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Excellent

10 Gabriela Travelled with family August 2025

Todo un acierto, muy contenta con el alojamiento recomiendo 100% El hotel ofrece muchas cosas tanto para niños como para adultos

Todavía faltan algunas cosas pero lo más importante para mí es la estancia , comida q algunas cosas q no son tan importantes

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Excellent

10 Maria Travelled with family August 2025

Un hotel muy recomendable

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Excellent

10 José Rodríguez Travelled with family August 2025 It is a perfect family hotel to relax for a few days, everything at hand, beaches, swimming pools, bars, restaurants, although with this hotel and its all-inclusive you will not need much, because the drinks are top quality and the food is spectacular, like all its staff, the customer service is of great professionals, with special mention in my case of the chef responsible for the buffet, who even prepared me one day a rice with curry and chicken (out of the buffet menu) that I told him that I really liked and that I had not eaten it for a long time, and he had the great detail of cooking the dish in front of me, and I enjoyed sharing it with my wife. I will definitely come back.

Es un hotel familiar perfecto para relajarse unos días, todo a mano, playas, piscinas, bares, restaurantes, aunque con este hotel y su todo incluido no te harán mucha falta, porque la bebida es de primera calidad y la comida espectacular, al igual que todo su personal, la atención al cliente es de grandes profesionales, con mencion especial en mi caso del chef responsable del buffet, que incluso un día me preparo un arroz con curry y pollo (fuera de la carta del buffet) que le comenté que me gustaba mucho y que hacía tiempo que no lo comía, y que tuvo el gran detalle de cocinarme el plato delante mía, y que disfruté mucho compartiéndolo con mi esposa. Sin duda volveré.

Something to mention a little negative, which should not make you want to go to this hotel at all, is that part of the area that used to have a lot of life, many things are closed, and in the face of tourism is a little empty.

Algo que mencionar algo un pco negativo, que no te debería de quitar las ganas para nada de ir a este hotel, es que parte de la zona que antes tenía mucha vida, muchas cosas están cerradas, y de cara al turismo queda un poco de vacío.

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Excellent

9.7 Miguel Angel Travelled with family July 2025

El bufet es espectacular... instalaciones tb muy buenas...

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Excellent

9.7 Maria Isabel Travelled with family July 2025

Nos ha encantado. La habitación de 10. El personal súper educado, amable y resolutivo. La ubicación, también fenomenal. Lo peor el aparcamiento, lo más cercano al hotel es zona azul.

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Excellent

10 Miguel Angel Travelled with family July 2025

Todo perfecto.Habitación muy limpia.La comida espectacular.Personal muy amable y siempre pendiente de nosotros,especialmente un chico llamado Munim.El balneario y los parques han sido increíbles. Volveremos!!

Nada para mejorar

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Excellent

9.4 Israel Travelled with family July 2025

Hotel recién reformado, con una decoración exquisita. Buffet excelente Ubicación inmejorable Talasso exterior magnífico

Los empleados algunos con mucha experiencia otros no tanta. El cheking muy lento, empleamos cerca de 40 minutos en hacerlo, aunque también nos dieron la habitación antes de lo previsto

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Excellent

9.7 Marius Sorin July 2025

Espectacular Repetiría seguro dentro de unos años cuando esté terminada la reforma entera del balneario

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Excellent

9.7 Raquel Travelled with couple July 2025

La comida del buffet es indudablemente de una calidad y diversidad excepcional. El personal está atento y, salvo fin de semana que la cantidad de personas es inabordable, el servicio es muy bueno. Sin duda, un lugar para descansar y desconectar.

Estaría bien que diesen una formación a los camareros de la cafetería para que todos sepan preparar las bebidas que ofrecen de la misma forma y la calidad no dependa de la persona que te atienda. Deberían controlar mejor la distribución de las personas en el horario de las comidas, ya que en fin de semana colapsa. Echamos en falta disponer de alguna sala de ocio interior, especialmente contando con que el día que llegamos hubo tormentas y no tuvimos mucho que hacer aparte de tomar algo en la cafetería y estar en la habitación. Hay otros hoteles del recinto que cuentan con futbolines, billar y otras máquinas recreativas, que por lo menos amenizan un poco.

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Excellent

8 Veronica Travelled with family July 2025 Very attentive staff, the room where we stayed was very clean, large and beautiful, I visited the sports area and also very attentive staff, I liked the pool area of the Sports area much more than the Polynesia one.

Personal muy atento, la habitación donde estuvimos muy limpia grande y bonita, visite el sport y también personal muy atento me gustó mucho más zona de piscinas del Sport que el de Polinesia

Very disappointed with the buffet at the restaurant, I was expecting more from a 5-star hotel, very poor. Breakfast was better than lunch and dinner. The pool area, where the snack bar is located, was not to my liking. I had been to the Hotel Sport pool area before and there was twice as much food available compared to the Splash pool area where we were assigned, even though they belong to the same chain. The other hotel had a greater variety of sweet and savory food compared to the Splash pool area.

Muy defraudada, con el buffet, del restaurante, me esperaba más con un 5 estrellas muy pobre, para el desayuno lo vi mejor, que en la comida y la cena, la zona de las piscinas, dónde está la zona de los snacks donde puedes comer , no me gustó porque como ya había estado en el Hotel sport en la zona de las piscinas entremos a picotear algo y ahí había el doble de comida que en el splash que es donde nos tocaba a nosotras en la zona de las piscinas siendo la misma cadena, el otro hotel tenía más variedad de comida de dulce y salado y el splash no

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Very good

8.3 Jose Julian Travelled with family July 2025

El hotel es bueno, la renovación no está mal. Para ser un hotel de playa tiene categoría, no de 5 pero está bastante bien. La playa está prácticamente al lado. Para ser un hotel de playa, público infantil(familiar) es bastante tranquilo.

El hotel ha sido renovado en parte, hay zonas en obras y otras cerradas. El personal hace lo que puede pero es escaso(FALTA MUCHO PERSONAL). Hay parte del personal veterano que trabaja con ganas , otros parece que hacen pero ganas ninguna que unida a la poca experiencia de los nuevos(gente joven temporal)hace que en ocasiones el servicio sea caótico . Personalmente creo que la dirección del hotel es pésima, solo funciona donde hay algún empleado ya veterano, profesional y con muchas ganas de trabajar. Ejemplo claro la cocina, todos los chef’s son unos profesionales que saben dirigir a su equipo y el resultado es muy bueno. Por contra la sala es un desastre, dirigida por un jefe de sala muy agradable y que se ve muy profesional pero con poco personal es imposible. Creo que han puesto a un par de jóvenes como directivas del hotel(Siempre se ven a dos chicas jovencitas muy arregladas) que parece que son las que toman las decisiones. FALTA DE EXPERIENCIA en momentos complicados. OFERTA DE SERVICIOS INCLUIDOS FUERA DEL HOTEL PACHANGUERA Y MENTIROSA El parque acuático que te incluyen lo tiene abierto cuando debería estar cerrado, no funcionan la mitad de las cosas. El parque de atracciones tres cuartos de lo mismo, atracciones mal mantenidas(el peor feriante lo tiene mejor que ellos). Horario apertura de 19 a 24 aunque hay cosas que cierran a las 23. SIN MEDIDAS DE SEGURIDAD, las atracciones tienen cinturones de seguridad de adorno, hay cuadros de control que funcionan a medias, atracciones que solo funciona una parte, iluminación de hace 25 años…El funcionario que haya dado de paso la instalación o no trabaja mucho o come jamon del bueno todos los días . La instalación no cumple las medidas mínimas de seguridad varias atracciones.

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Very good

9.7 Lorena Travelled with family July 2025 The place is spectacular!!! Especially for children!!!!!

El sitio es expectacular !!! Sobretodo para los niños!!!!!

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Excellent

10 Juan Antonio Travelled with friends July 2025 The food and the pool

La comida y la piscina

Sometimes luxury drinks run out in bars.

A veces se acaban las bebidas de lujo en los bares

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Excellent

2.7 Jose Vicente Travelled with family July 2025 The food is good

La comida bien

The air conditioning was not working well. It barely cooled and the fan didn't work either. The lights in the room were not working, only the ones in the bathroom.

El aire acondicionado no iba bien. Apenas enfriaba y el ventilador del aire tampoco. No iban las luces de la habitación, solo las del baño.

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Basic

8.6 Rebeca Travelled with family July 2025 Attention customers, excellent food and rooms.

Atención clientes comida y habitaciones excelente

Better explanation of the facilities as they are not in the same hotel.

Explicación mejor de las instalaciones ya que en el mismo hotel no están

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Very good

10 Ainhoa Travelled with couple July 2025 The views from the room, the good service they provide, and the activities we could do.

Las vistas de la habitación, el buen servicio que dan y las actividades que podíamos realizar

That only hotel guests could enter the hotel pool, not all of the Magic guests.

Que en la piscina del hotel pudiéramos solo entrar los del hotel, no todos los de magic

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Excellent

3 Maria Travelled with couple June 2025 It is not a 5-star, nor is it brand new, it is somewhat refurbished. For everything, you have to leave the hotel, you only have the restaurant in the same hotel and access to drinks from the AI, at meals. If you want to have something between meals, you have to leave the hotel, with all the heat, the glasses are plastic (where have they seen that in a 5-star hotel), you have to queue to get a drink and queue again to get your tickets back when you return the glass. In short, our AI consisted of 2 mojitos in 3 days, given the queues and how difficult it is to find a bar. Do not choose AI because it has nothing to do with a resort.

No es un 5 estrellas, ni está a estrenar, está algo reformado. Para todo, tienes que salir del hotel, solo tienes el restaurante en el mismo hotel y acceso a bebidas del TI , en las comidas. Si quieres tomar algo entre horas, tienes que salir del hotel, con todo el calor, los vasos son de plástico, ( donde habrán visto eso, en un 5 estrellas), tienes que hacer cola para conseguir una bebida y otra vez cola , para que te devuelvan los tickets cuando entregas el vaso. En definitiva, nuestro TI , se compuso de 2 mojitos en los 3 días, dadas las colas lo complicado de conseguir un bar. No cojan TI porque no tiene nada que ver con un resort.

I would improve everything, first of all, I would remove 2 stars.

Mejoraría todo, para empezar, le quitaría 2 estrellas.

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Basic

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Frequently asked questions about Pontiana Thalasso Hotel

Does the Pontiana Thalasso Hotel have wifi connection?

The Pontiana Thalasso Hotel offers free Wi-Fi in public areas.
The Pontiana Thalasso Hotel offers Wi-Fi for a fee.
The Pontiana Thalasso Hotel has Wi-Fi.

What can I do at Pontiana Thalasso Hotel?

The Pontiana Thalasso Hotel offers the following activities (some may be for a fee):

Masseur

Does the Pontiana Thalasso Hotel have a swimming pool?

Yes, Pontiana Thalasso Hotel has a swimming pool (this service could have an extra fee). Here you have more info about the swimming pool and other facilities.

Outdoor swimming pool (summer season)

Does the Pontiana Thalasso Hotel have a 24h reception?

Yes, Pontiana Thalasso Hotel has a 24-hour reception.

Is there heating in Pontiana Thalasso Hotel?

Yes, Pontiana Thalasso Hotel has heating in the common areas.

Is there air conditioning in the common areas at Pontiana Thalasso Hotel?

Yes, Pontiana Thalasso Hotel has air conditioning in the common areas.

Is there a restaurant at Pontiana Thalasso Hotel?

Yes, Pontiana Thalasso Hotel has a restaurant.

Is there a bar at Pontiana Thalasso Hotel?

Yes, Pontiana Thalasso Hotel has a bar.

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Amazon CloudFront	CloudFront-Policy	Contains the base64-encoded access policy for restricted content.	Amazon CloudFront	Varies by configuration
Amazon CloudFront	CloudFront-Signature	Contains the digital signature of the access policy to verify authenticity.	Amazon CloudFront	Varies by configuration

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