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Hotel Grand Callao

Name: Hotel Grand Callao
Address: El Canto - Urb. El Jable, S/n, Callao Salvaje, Tenerife, 38670, Spain
Price range: Descubre precios y ofertas para este alojamiento
Rating: 9.8

El Canto - Urb. El Jable, S/n 857.9 m from the centre of Callao Salvaje

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View 8 photos

Facilities and services

Spa and wellness

Children and animation

Wifi and Internet

See all services and facilities

Check-in and check-out times

Check-in

from 14:00

Check-out

before 12:00

Hotel Grand Callao El Canto - Urb. El Jable, S/n

Hotel location

See map

Accommodation features

Pool

Spa

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Facilities and services

Main Areas

24 h reception

Air-conditioning in the main facilities

Access for people with reduced mobility in main areas (no adapted bathroom in the bedrooms)

Adapted for people with reduced mobility

Restaurant

Bar

Main Hotel Services

Meeting Room

Laundry Service

Nanny

Car Hire

Currency exchange

Pets

Not Pet-Friendly

Spa and wellness

Sauna

Spa (for a fee and reservation required)

Car Park

There are car park areas (public or private) near the accommodation. They can be paid.

Facilities

Garden

Tennis Court

Paddel tennis Court

Sun Lounguer

Children and animation

Children's Club

Wifi and Internet

Free Wi-Fi in common areas

Swimming pools

Outdoor Pool (summer)

Room services

These services are general and may vary according to the type of room.

General room services

Room service

Telephone

Balcony

Air Conditioning

Safe to be paid at reception

Pay mini-fridge

Bathroom

Toilet

Shower or bathub

Bathrobe

Pet Policy

Pets are not permitted in this accommodation.

About the accommodation

This hotel is located in one of the best areas in the south of Tenerife as it is surrounded by natural beauty. On a plot of 54,000 square meters, the complex was built with great attention to detail, respecting the environment and using natural materials typical of the area. The accommodation was built in 2009 and has air conditioning. Guests can enjoy long walks around or make use of the hotel's leisure facilities. You can swim and sunbathe, and guests wishing to relax can visit the SPA center Aztec-inspired, featuring unique treatments.

Some of the services listed may require a fee. You can check the rates directly at the accommodation. All information in this listing is subject to change by the accommodation. If you have any questions, please contact us.

What our travellers say

6.8

Very good

Based on 18 reviews

Real reviews

All reviews are checked and verified.

Real reviews

All reviews are checked and verified.

2.7 Manuel Jesus Travelled with couple July 2016

El buffet muy bueno.

El segundo dia abandose la habitacion a las 8:30 de la mañana para hacer excursiones, antes de marchar puse el cartel en la puerta en verde para que la limpiadora supiese que la habitacion estaba vacia, pues regrese a las 22:30 de la noche y estaba todo sin tocar, las toallas en el suelo mojadas y todo tal y como lo deje, nos tuvimos que secar con las toallas mojadas... Muy triste para un horel 4 estrellas, llame a recepcion para informar y me contestaron que no se podia hacer nada que la camarera de guardia ya se habia marchado. Al siguiente dia puse una reclamacion y aun estoy esperando unas disculpas. Muy triste la verdad pero bueno no repetire en ese hotel seguro.

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Disappointing

3.8 Pedro Travelled with couple July 2016

Zona de piscina y jardines

La comida pesima, todos los dias la misma comida y muy poca variedad. Falta de personal en general, no hay animacion y los espectaculos malisimos....si no sales del hotel la estancia es aburrida desde el dia 1. Si vuelvo a la isla no sera en este hotel

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Disappointing

8.3 Cristian Travelled with friends July 2016

la verdad, ha sido un chollazo. un Hotel muy completo, con un personal cualificado y muy amable. volvería a repetir sin duda. ambién agradecer a los componentes de busco un chollo que nos solucionaron una pequeña incidencia al instante. magnífico.

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Fabulous

7.7 Marc Travelled with couple July 2016

Relación calidad precio es excelente. El hotel tiene una bonita zona de piscinas, de las cuales una es climatizada. Haber tenido la posibilidad de acceso al Spa es un plus a tener en cuenta ya que disfrutamos del mismo. En general estuvimos muy a gusto y no dudaría en volver a repetir mi estancia. El trato del personal del hotel fue atento y correcto en todo momento.

La comida dejaba mucho que desear. El servicio es tipo buffet y por la cantidad no es problema, pero debido a la falta de calidad acabas comiendo poco y menor variedad. Esta critica es aplicable tanto a los desayunos como a los almuerzos o cenas.

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Very good

6.7 Diana Travelled with family July 2016

El hotel ves muy bonito y con buenas instalaciones.

Eran 5 reservas 4 días y sólo nos dieron 4 entradas al spa. Poco dispuestos a solucionar problemas. Poco amables en recepción.

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Very good

4.5 lnjd Travelled with couple July 2016

Falta personal. El todo incluido es muy cutre. Un café de cafetera no entra. Tienes q esperar una hora para q te hagan un simple perrito xq sólo hay una persona para cocinarlo y para servir las bebidas. La comida del buffet deja mucho q desear. Para nada comida de un cuatro estrellas. Una pena que un hotel con tan pocos años esté tan dejado. Deberían cuidar bastante más el servicio. ( No te pueden decir q o te hace la habitación a las 10 o ya no pasa x ahí , cuando el servicio de limpieza es hasta las16) Tienes q ponerte de morro español, para q vean q no te vas a callar si no te la hacen o no te sirven xq ya han limpiado la plancha cuando estas dentro de los horarios establecidos. En fin, la imagen que se da es de gente q trabaja de mala gana x estar hasta arriba.

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Disappointing

4.5 Ana Olga Travelled with family July 2016

Servicio de camareros y animadores

El hotel es muy bonito pero, el bufet muy malo o casi asqueroso los colchones muy duros y antiguos ( ni siquiera poniendo las colchonetas de las tumbonas encima podíamos solventar el problema) creo que nunca se han cambiado, las alcachofas de las duchas se caen, el televisor muy pequeño y el mando se bloquea, hay unos pequeños bichos que están por todas partes el mantenimiento muy escaso, discoteca cerrada no hay nada de hambiente por la noche ni música en el chill out, en resumidas cuentas y comentado con otros clientes la fachada buena pero el hotel no se merece 4 estrellas hay hostales con más categoría. Si llega la hora de cerrar el bar te apagan todo y les da lo mismo que haya clientes o no. La playa más cercana a 4 km

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Disappointing

5 Francisco Travelled with couple July 2016

LAS INSTALACIONES MUY BUENAS,

LA UBICACIÓN UN POCO ALEJADA, CIERTO PERSONAL INCOMPETENTE, LES INDICAMOS QUE UNO DE LOS VIAJEROS TENIA ALERGIA Y LE PEDIMOS LECHE SIN LACTOSA, PORQUE CUANDO PREGUNTAMOS NOS DIJERON QUE LA TENÍAN Y QUE NO HABÍA PROBLEMAS, SE LA SIRVIERON CON LACTOSA CON EL PROBLEMA QUE ESTO NOS OCASIONO, NO NOS QUERÍAN DAR HOJA DE RECLAMACIONES Y NOS AMENAZARON CON ECHARNOS DEL HOTEL, POR CASUALIDAD ESTABA LA GUARDIA CIVIL Y TRAS ENFRENTARSE TAMBIÉN A ELLOS ACCEDIERON A DÁRNOSLA., NO HABIA PRODUCTOS BÁSICOS COMO EL CACAO PARA DESAYUNAR.

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Pleasant

5.7 Carmen J. June 2016

Los camareros se merecen un 10!!!

El personal del restaurante y piscina es encantador y muy profesional pero el de recepción deja mucho que desear. En la página del hotel te ofrecen usar las instalaciones gratis (de pago solo el billar y mini golf), sin embargo no es así, (publicidad engañosa) puesto que nos cobraron por utilizar las pistas de pádel a 10 € la hora, resultandonos muy caras debido al pésimo estado en el que se encuentran.

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Pleasant

7.7 Lidia Travelled with couple June 2016

Este hotel esta muy bien en cuanto a la relacion calidad precio!el personal super amable y simpaticos!la ubicacion es perfecta!

Los baños de las habitaciones necesitaban una reforma,y el desayuno podia mejorar un poco!por lo demas todo genial!

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Very good

7.3 Alicia Travelled with couple June 2016

No hay nevera disponible en las habitaciones.

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Very good

7.3 Fatima Travelled with couple May 2016

LAS INSTALACIONES, SOBRE TODO SU ESTUPENDO SPA.

LA COMIDA. ESCASA.

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Very good

8.3 Juan Miguel Travelled with couple July 2016 No comments Fabulous

8.7 Toñi Travelled with family July 2016 No comments Fabulous

9 Lidia Travelled with family July 2016 No comments Superb

9.3 María José Travelled with couple July 2016 No comments Superb

7 Paula Travelled with friends June 2016 No comments Very good

9.7 Jose Travelled with couple June 2016 No comments Superb

Frequently asked questions about Hotel Grand Callao

Where can I park at Hotel Grand Callao?

If you stay at Hotel Grand Callao you have the following parking possibilities (subject to availability):

There are parking areas (public or private) close to the accommodation. There may be a charge for these.

Does the Hotel Grand Callao have wifi connection?

The Hotel Grand Callao offers free Wi-Fi in public areas.

Can I stay with a pet at Hotel Grand Callao?

Pets are not allowed at Hotel Grand Callao.

What can I do at Hotel Grand Callao?

The Hotel Grand Callao offers the following activities (some may be for a fee):

Spa for a fee
Sauna

Does the Hotel Grand Callao have a swimming pool?

Yes, Hotel Grand Callao has a swimming pool (this service could have an extra fee). Here you have more info about the swimming pool and other facilities.

Outdoor swimming pool (summer season)

Does the Hotel Grand Callao have a 24h reception?

Yes, Hotel Grand Callao has a 24-hour reception.

Is there air conditioning in the common areas at Hotel Grand Callao?

Yes, Hotel Grand Callao has air conditioning in the common areas.

Is Hotel Grand Callao adapted for people with reduced mobility?

Yes, Hotel Grand Callao is adapted for people with reduced mobility.

Is there a restaurant at Hotel Grand Callao?

Yes, Hotel Grand Callao has a restaurant.

Is there a bar at Hotel Grand Callao?

Yes, Hotel Grand Callao has a bar.

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