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9
Superb
See 32 reviews
Cleanliness
Superb
Staff
Superb
Rooms
Fabulous
9
Superb
See 32 reviews
Cleanliness
Superb
Staff
Superb
Rooms
Fabulous
Hotel Facilities
Fabulous
Food
Fabulous
Price Quality Ratio
Fabulous
​Facilities and services
Wifi and Internet
Entertainment team
Swimming pools
See all services and facilities
Check-in and check-out times
Check-in
from 14:00
Check-out
before 12:00
Smy Isla Cristina Doctor Delgado Carrasco, s/n
Hotel location
See map
Accommodation features
Near the beach
Internal parking
Pet-Friendly
Pool
Smy Isla Cristina
Customer photos
Customer photos

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Facilities and services

Main Areas

24 h reception
Adapted for people with reduced mobility

Restaurant

Restaurant
Bar
Snack bar
Bar junto a la piscina (temporada de verano)

Wifi and Internet

Wi-Fi Free

Facilities

Fitness Centre
Petanque
Ping Pong
Pool table
Zona de juegos
Darts

Main Hotel Services

Laundry Service
Bicycle Rental
Luggage storage

Entertainment team

Children's Club
Children's Playground

Pets

Pets are allowed (upon request)

Swimming pools

Outdoor Pool (summer)
Children's pool (summer season).

Baby cribs

Baby Cot Free
The hotel offers free cots on prior request and subject to availability. +info

Car Park

Parking Extra charge
Price: 26€ per night
Advance booking is required. You can contact the accommodation directly.
+info

Room services

These services are general and may vary depending on the room type. In the case of kitchen facilities, these may only be available in certain studio or apartment types.

General room services

TV
Telephone
Heating
Air Conditioning
Safe to be paid at reception
Pay mini-fridge

Bathroom

Amenities
Shower or bathub
Hairdryer

Other services

Selection of Pillows

Check-in/out and other info
Wellness Schedule: from 10:00h. to 18:00h Sunday through Wednesday, and from 10:00h. to 20:00h. Thursday through Saturday.

Pet Policy

This accommodation is pet friendly. To consult its conditions, it is essential that you send us a message through the contact section informing the weight of your pet.

About the accommodation

Located in Isla Cristina, just 300 metres from downtown and a short 700-meter walk from the beach, this hotel—which opened in 2004—offers the perfect combination of comfort and entertainment, surrounded by a beautifully maintained garden. Its air-conditioned facilities feature 226 cozy double rooms with a balcony or terrace, 7 exclusive suites, and 110 apartments equipped with a kitchenette and a separate bedroom.

Designed for relaxation and fun for the whole family, the resort features a buffet restaurant, a lobby bar, swimming pools for adults and children, a sauna, and a solarium with lounge chairs. Those looking to stay active can enjoy its two tennis courts, fitness center, archery, and sports such as beach volleyball and water polo, with a golf course just 15 kilometres away. In addition, the hotel offers a 24-hour front desk, car park, a car park, and laundry service, with excellent public transportation access just 1 kilometer away.

Some of the services listed may require a fee. You can check the rates directly at the accommodation. All information in this listing is subject to change by the accommodation. If you have any questions, please contact us.

Legal information

This accommodation is managed by a legal entity. The provision of the accommodation service is therefore carried out within the framework of a business or professional activity.
License number: H/HU/00621

What our travellers say

9
Superb
Based on 32 reviews

Photos shared by our customers

Select a topic to see specific reviews
Staff9 67%
Location3 67%
Beach3 67%
Bar3 67%
Buffet3 100%
Rooms2 100%
Massification2 100%
Bed2 100%
Hammocks2 100%
Facilities2 50%
Cleanliness2 50%
Feeding1 100%
Services1 100%
Noise1 100%
Towels1 100%
Accommodation1 100%
Situation1 100%
Gastronomy1 100%
Tails1 100%
Common areas1 100%
Real reviews
All reviews are checked and verified.
Real reviews
All reviews are checked and verified.
8.9 Rafael Travelled with family October 2026
En general lo bien que está controlado todo. El buffet muy bueno. Muy limpio.
Nada.
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Fabulous
10 Ana alvarez September 2026
Todooooo
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Superb
6.6 Pedro Travelled with couple September 2026
La habitación. Después de varios problemas. Me asignaron otra más grande.
1.Las colas para tomar algo. 2 los animadores, alas 16:30 con la megafonia muy alta para 4 personas que estaban juga do a los bolos. No se puede descansary otra cosa los token', que cosa más ridícula.
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Very good
9.1 Susana Travelled with family September 2026
Zonas comunes muy amplias y el persinal tanto de comedor, bar y entretenimiento de lo mejor.
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Superb
9.4 Vasco Travelled with family August 2026 The friendliness and helpfulness of all the staff
Da simpatia e disponibilidade de todo o staff
Having to come back
De ter de vir embora
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Superb
8.6 Encarni Travelled with couple August 2026 The shows were very good and the all-inclusive was great; cleanliness was excellent.
Los espectáculos muy buenos y el todo incluido muy bien la limpieza muy buena
The distance to the beach — I thought it was closer.
La distancia a la playa, pensaba que estaba más cerca
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Fabulous
10 Benita Travelled with couple August 2026 They have a great team of staff who are very attentive to making sure guests are comfortable.
Tiene un gran personal trabajando que estan muy pendientes de que los huéspedes estén agusto
Reduce the long queues that form to order drinks by the pool.
Mejorar tanta cola que se forma para pedir bebida en la piscina
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Superb
7.7 Rute Alves Travelled with family August 2026
Gostei do espaço em si, da piscina
Acho as atividades com as crianças, um pouco monótonas e sem muito conteúdo. Pouca variedade nas bebidas no bar e a comida ficou por razoável. Nos dois últimos dias mais diversidade no almoço, na minha opinião deveria ter sido constante.
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Very good
9.1 Maite Travelled with family August 2026 The hotel was magnificent, in a good location, the staff very friendly, the beach five minutes away — very happy.
El hotel magnífico, buena ubicación, el personal muy agradable, la playa a 5 minutos, muy contenta.
There was a shortage of staff on the All-Inclusive and not all bars were open, so there were long queues to order — they need to improve that.
En el todo incluido falta personal y no están abiertas todas las barras, se hacían mucha cola para poder pedir, eso lo tienen que mejorar.
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Superb
10 Leticia Travelled with couple August 2026 Food and service
Comida y el servicio
Nothing
Nada
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Superb
10 Maria Luz Travelled with family August 2026 Everything was perfect. It's the second time we've stayed at this hotel and we love it. The entertainment team is fantastic and all the staff are very attentive and ready to help with anything. The system they have in the dining room is perfect — you don't have to look for a table, they find one for you. The all-inclusive is very complete and the food varied, catering for all tastes. In short, I recommend it.
Todo ha sido perfecto. Es la segunda vez que vamos a este hotel y nos encanta. El equipo de animación de 10 y todo el personal muy atento y dispuesto a ayudar en todo. El sistema que tiene en el comedor es perfecto y no tienes que buscar mesa, ellos te la buscan. El TI es muy completo y la comida variada y para todos los gustos. En resumen, lo recomiendo.
Could be improved: the sunbeds by the pool. I’m not sure how it could be fixed, but that’s the only thing that could be better.
A mejorar, las tumbonas de la piscina. No sé cómo se podría solucionar pero es lo único mejorable.
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Superb
10 Iulian Travelled with couple August 2026 The entertainment was top-notch, the staff in general very nice, the rooms extremely comfortable, and the food very good. The DJ is great too!!! Overall we really enjoyed it!!!
La animación es de 10,el personal en general muy majo,las habitaciones son comodisimas , y la comida muy buena. El dj tambien es muy bueno!!! En general hemos disfrutado bastante !!!
I think they need more staff at the Palapa bar at night — there are long queues to order drinks. Apart from that, everything was great.
Pienso que necesitarían mas personal por la noche en el bar de la Palapa ,hay mucha cola para pedir bebidas.Por lo demás todo super
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Superb
10 Cristina Travelled with couple August 2026 Everything was very good overall — the staff's treatment was excellent and the buffet offered great quality and variety.
Todo en general muy bien a destacar el trato del personal que ha sido excelente y la gran calidad y variedad del buffet.
The issue of people booking sunbeds by the pools needs improving, but I understand the hotel put solutions in place.
A mejorar el tema de la ocupación de las amacas de las piscinas, pero me consta que el hotel puso soluciones.
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Superb
6 Vanesa Travelled with family August 2026 The facilities are far too small for so many guests; there are never any sunbeds free around the pool. The food leaves a lot to be desired, all the drinks come from a machine and there is no bottled mineral water — the water available is treated by reverse osmosis and they charge you extra for it. You queue for half an hour for meals and also at the pool bar; they have several bars but only one is operating. I don’t think this is a 4-star hotel as advertised.
Las instalaciones son muy pequeñas para tanto cliente, no hay hamacas nunca libres en la piscina, la comida deja mucho que desear, la bebida es toda de maquina y no hay agua mineral embotellada, el agua que hay es osmotizada y te la cobran a parte. Colas de media hora para las comidas y también en el bar de la piscina, tienen varios bares y solo funciona 1, no creo que seq un hotel 4 estrellas como está catalogado.
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Pleasant
10 Mar Travelled with  friends August 2026 The staff were so friendly; the hotel is very good, everything was perfect — I would stay again without hesitation.
La amabilidad del personal el hotel es muy bueno todo perfecto repetiría sin dudar
The problem with the sunbeds by the pool is that none are free because people reserve them very early with towels, but it's like that in all hotels.
El probleyde las hamacas en la piscina q una hay libres porqydedde muy tempestad con toallas pero en todo los hoteles es así
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Superb
9.4 Nuno Santos Travelled with family August 2026
Localização, Limpeza, Simpatia do Pessoal do Hotel e Organização
Não aconselhável para pessoas que preferem um ambiente mais acolhedor e adulto, tendo em conta que o hotel está muito vocacionado para férias em família com jovens.
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Superb
7.7 LUNITA LUNERA Travelled with couple August 2026 We enjoyed everything since we were there; the dining room is very good, they have a wide variety of dishes and good quality. The rooms, mattresses, and pillows are comfortable. It's worth mentioning that there are no shower trays, only bathtubs, which makes them less accessible. The location is beachfront, but you have to cross a protected area, about 700 metres, to reach the water. There's a beach bar right on the sand with high prices—a coffee, for example, is 4 euros. Sunbeds on the beach for the whole day cost €22.50 for two with an umbrella. The hotel pools are good, but they're very crowded, and there aren't enough sunbeds. If you arrive a bit later, for example at 10:30am, there aren't any left. The hotel tries to manage this and does what it can. In terms of cleanliness, it is clean, but in the rooms sometimes it's three in the afternoon and they haven't been done yet, so the siesta gets a bit disrupted—at least for Spaniards. There are lots of foreigners, so they try to adapt to their schedules as well. There’s entertainment every night and activities by the pool during the day. All in all, it's not bad—we tried to adapt, and we had a good holiday with the All-Inclusive.
Lo hemos disfrutado todo ya q estábamos,su comedor es muy bueno tienen gran variedad de platos y buena calidad,sus habitaciones colchones y almohadas cómodas lo q si a destacar no hay plato de ducha son bañeras lo q los hace menos accesibles,el enclave en primera linea de playa si pero tienes q pasar la zona protegida unos 700m has ver el agua,chiringuito a pie de playa con sus precios altos un café 4 euros por ejemplo hamacas para todo el día en la playa 22,50E,dos con su sombrilla, piscinas del Hotel buenas eso si mucha gente y faltan Hamacas si llegas un poco más tarde 10:30h por ejemplo ya no hay,el hotel intenta controlar esto y hacen lo q pueden, limpieza está limpio pero en las habitaciones a veces son las tres de la tarde y no están hechas así q la siesta es un poco atropellada por lo menos para los españoles hay muchísimo extranjero por lo cual intentan acoplarse a sus horarios también,animación todas las noches algo y de día en la piscina,en fin no está mal hemos intentado acoplarnos y hemos pasado unos buenos días de vacaciones con el Todo incluido.
A bit more explanation from customer service to help you find your way, and the occasional smile, wouldn't hurt.
Si la atención al cliente un poco más de explicaciones para ubicarte y una sonrisa de vez en cuando no viene mal.
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Very good
8 Mariangeles Travelled with family July 2026 The pool bar and the pool — the bed was very comfortable
El bar de la piscina y la piscina la cama muy cómodas
The food is limited in variety, and there are mosquitoes
La comida es escasa en variedad , los mosquitos
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Fabulous
7.7 Jesús Travelled with couple July 2026 The buffet is its strong point, bordering on excellence, both in organisation and in quality. Although all the timetables are very good, on certain evenings we enjoyed unbeatable quality, emphasising that the buffet section in general is the hotel’s main strength. The Palapa bar by the pool, where drinks are ordered, is quick, attentive and efficient. The cleaning service is spectacular; its professionalism should be highlighted. The hotel is located close to the beach area.
El Bufett es su punto fuerte, rozando la excelencia, tanto en la organización como en la calidad. Señalar q aunque todos los horarios son muy buenos en determinadas cenas hemos disfrutado de una calidad insuperable, remarcando que el apartado de bufett en general es el punto fuerte de este hotel. El apartado de La Palapa bar en la piscina donde se piden las consumiciones rápidos, atentos y efcientes. El servicio de limpieza espectacular, destacar la profesionalidad. El hotel está ubicado cerca de la zona de la playa.
Reception could be improved in the morning at check-in. Very little information about the hotel’s services, poor explanation and a lack of care when welcoming residents who arrived. As the days went by we learned about the hotel’s services little by little. It’s a shame that the hotel’s services, which are strengths and assets, aren’t explained at the start of the stay. The “tokens” that must be kept to order at the pool bar should be reviewed, as today’s technology could be used instead. Although a minor issue, we had to ask for the fruit, the bottle of water and the bottle of sparkling wine on arrival. They were delivered to us at midday without any problems.
Recepción mejorable a la entrada por la mañana. Muy poca información acerca de los servicios del hotel, escasa explicación y desidia a la hora de recibir a los residentes que llegamos.A medida que iban pasando los días nos íbamos enterando de los servicios del hotel. Es una pena que los servicios que ofrece el hotel y que son sun virtudes y cualidades, no los expliquen al empezar la estancia. Los "toquens" q hay que conservar para pedir en el bar de la piscina deberían darle una vuelta, pudiendo utilizar la tecnología q a día de hoy se dispone. Aunque sea un tema menor tuvimos que reclamar la fruta, la botella de agua y de champán a la llegada. Sin problemas al mediodía nos lo hicieron llegar.
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Very good
10 Martin Travelled with couple July 2026 The friendly treatment received at all times from all hotel staff.
El buen trato recibido en todo momento por todo el personal del hotel.
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Superb
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Frequently asked questions about Smy Isla Cristina

Does the Smy Isla Cristina have wifi connection?

The Smy Isla Cristina has Wi-Fi.

Can I stay with a pet at Smy Isla Cristina?

Pets are allowed at Smy Isla Cristina (on request and subject to availability). Check the conditions.

Is there children's cots available at Smy Isla Cristina?

The Smy Isla Cristina has cots available at the hotel (please request before your trip, subject to availability). Check the conditions.

Does the Smy Isla Cristina have a swimming pool?

Yes, Smy Isla Cristina has a swimming pool (this service could have an extra fee). Here you have more info about the swimming pool and other facilities.
  • Outdoor swimming pool (summer season)
  • Children's pool (summer season).

Does the Smy Isla Cristina have a 24h reception?

Yes, Smy Isla Cristina has a 24-hour reception.

Is Smy Isla Cristina adapted for people with reduced mobility?

Yes, Smy Isla Cristina is adapted for people with reduced mobility.

Is there a restaurant at Smy Isla Cristina?

Yes, Smy Isla Cristina has a restaurant.

Is there a bar at Smy Isla Cristina?

Yes, Smy Isla Cristina has a bar.