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9.1
Superb
See 19 reviews
Cleanliness
Superb
Staff
Superb
Rooms
Superb
9.1
Superb
See 19 reviews
Cleanliness
Superb
Staff
Superb
Rooms
Superb
Hotel Facilities
Superb
Food
Fabulous
Price Quality Ratio
Fabulous
​Facilities and services
Children and animation
Swimming pools
Wifi and Internet
See all services and facilities
Check-in and check-out times
Check-in
from 14:00
Check-out
before 12:00
Smy Isla Cristina Doctor Delgado Carrasco, s/n
Hotel location
See map
Accommodation features
Near the beach
Internal parking
Pet-Friendly
Pool
Smy Isla Cristina
Customer photos

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Facilities and services

Main Areas

24 h reception
Adapted for people with reduced mobility

Restaurant

Restaurant
Bar
Snack bar
Bar junto a la piscina (temporada de verano)

Facilities

Fitness Centre
Petanque
Ping Pong
Pool table
Zona de juegos
Darts

Main Hotel Services

Laundry Service
Free Luggage Room
Bicycle Rental

Children and animation

Children's Club
Children's Playground

Pets

pets allowed

Swimming pools

Outdoor Pool (summer)
Children's pool (summer season).

Wifi and Internet

Free Wi-Fi

Baby cribs

Free Baby Cot (on request)

Room services

These services are general and may vary according to the type of room.

General room services

TV
Telephone
Heating
Air Conditioning
Safe to be paid at reception
Pay mini-fridge

Bathroom

Amenities
Shower or bathub
Hairdryer

Other services

Selection of Pillows

Check-in/out and other info
Wellness Schedule: from 10:00h. to 18:00h Sunday through Wednesday, and from 10:00h. to 20:00h. Thursday through Saturday.

Parking

The accommodation has a car park with extra charge
  • 26€ / Per night
It is essential to reserve the car park space in advance by contacting the accommodation directly.

Pet Policy

This accommodation is pet friendly. To consult its conditions, it is essential that you send us a message through the contact section informing the weight of your pet.

About the accommodation

Located in Isla Cristina, just 300 metres from downtown and a short 700-meter walk from the beach, this hotel—which opened in 2004—offers the perfect combination of comfort and entertainment, surrounded by a beautifully maintained garden. Its air-conditioned facilities feature 226 cozy double rooms with a balcony or terrace, 7 exclusive suites, and 110 apartments equipped with a kitchenette and a separate bedroom.

Designed for relaxation and fun for the whole family, the resort features a buffet restaurant, a lobby bar, swimming pools for adults and children, a sauna, and a solarium with lounge chairs. Those looking to stay active can enjoy its two tennis courts, fitness center, archery, and sports such as beach volleyball and water polo, with a golf course just 15 kilometres away. In addition, the hotel offers a 24-hour front desk, car park, a car park, and laundry service, with excellent public transportation access just 1 kilometer away.

Some of the services listed may require a fee. You can check the rates directly at the accommodation. All information in this listing is subject to change by the accommodation. If you have any questions, please contact us.

Legal information

This accommodation is managed by a legal entity. The provision of the accommodation service is therefore carried out within the framework of a business or professional activity.
License number: H/HU/00621

What our customers are saying about the accommodation

9.1
Superb
Based on 19 reviews
Select a topic to see specific reviews
Staff5 60%
Beach3 67%
Location2 50%
Buffet2 100%
Facilities2 50%
Hammocks2 100%
Cleanliness2 50%
Bed2 100%
Bathroom1 100%
Feeding1 100%
Services1 100%
Towels1 100%
Gastronomy1 100%
Pool1 100%
Massification1 100%
All-Inclusive1 100%
Management1 100%
Bar1 100%
Food1 100%
Rooms1 100%
Real reviews
All reviews have been carefully checked and verified.
Real reviews
All reviews have been carefully checked and verified.
8.6 Encarni Travelled with couple August 2026
Los espectáculos muy buenos y el todo incluido muy bien la limpieza muy buena
La distancia a la playa, pensaba que estaba más cerca
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Fabulous
10 Benita Travelled with couple August 2026
Tiene un gran personal trabajando que estan muy pendientes de que los huéspedes estén agusto
Mejorar tanta cola que se forma para pedir bebida en la piscina
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Superb
7.7 Rute Alves Travelled with family August 2026
Gostei do espaço em si, da piscina
Acho as atividades com as crianças, um pouco monótonas e sem muito conteúdo. Pouca variedade nas bebidas no bar e a comida ficou por razoável. Nos dois últimos dias mais diversidade no almoço, na minha opinião deveria ter sido constante.
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Very good
10 Leticia Travelled with couple August 2026
Comida y el servicio
Nada
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Superb
10 Maria Luz Travelled with family August 2026
Todo ha sido perfecto. Es la segunda vez que vamos a este hotel y nos encanta. El equipo de animación de 10 y todo el personal muy atento y dispuesto a ayudar en todo. El sistema que tiene en el comedor es perfecto y no tienes que buscar mesa, ellos te la buscan. El TI es muy completo y la comida variada y para todos los gustos. En resumen, lo recomiendo.
A mejorar, las tumbonas de la piscina. No sé cómo se podría solucionar pero es lo único mejorable.
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Superb
10 Iulian Travelled with couple August 2026
La animación es de 10,el personal en general muy majo,las habitaciones son comodisimas , y la comida muy buena. El dj tambien es muy bueno!!! En general hemos disfrutado bastante !!!
Pienso que necesitarían mas personal por la noche en el bar de la Palapa ,hay mucha cola para pedir bebidas.Por lo demás todo super
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Superb
6 Vanesa Travelled with family August 2026
Las instalaciones son muy pequeñas para tanto cliente, no hay hamacas nunca libres en la piscina, la comida deja mucho que desear, la bebida es toda de maquina y no hay agua mineral embotellada, el agua que hay es osmotizada y te la cobran a parte. Colas de media hora para las comidas y también en el bar de la piscina, tienen varios bares y solo funciona 1, no creo que seq un hotel 4 estrellas como está catalogado.
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Pleasant
10 Mar Travelled with  friends August 2026
La amabilidad del personal el hotel es muy bueno todo perfecto repetiría sin dudar
El probleyde las hamacas en la piscina q una hay libres porqydedde muy tempestad con toallas pero en todo los hoteles es así
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Superb
7.7 LUNITA LUNERA Travelled with couple August 2026 We enjoyed everything since we were there; the dining room is very good, they have a wide variety of dishes and good quality. The rooms, mattresses, and pillows are comfortable. It's worth mentioning that there are no shower trays, only bathtubs, which makes them less accessible. The location is beachfront, but you have to cross a protected area, about 700 metres, to reach the water. There's a beach bar right on the sand with high prices—a coffee, for example, is 4 euros. Sunbeds on the beach for the whole day cost €22.50 for two with an umbrella. The hotel pools are good, but they're very crowded, and there aren't enough sunbeds. If you arrive a bit later, for example at 10:30am, there aren't any left. The hotel tries to manage this and does what it can. In terms of cleanliness, it is clean, but in the rooms sometimes it's three in the afternoon and they haven't been done yet, so the siesta gets a bit disrupted—at least for Spaniards. There are lots of foreigners, so they try to adapt to their schedules as well. There’s entertainment every night and activities by the pool during the day. All in all, it's not bad—we tried to adapt, and we had a good holiday with the All-Inclusive.
Lo hemos disfrutado todo ya q estábamos,su comedor es muy bueno tienen gran variedad de platos y buena calidad,sus habitaciones colchones y almohadas cómodas lo q si a destacar no hay plato de ducha son bañeras lo q los hace menos accesibles,el enclave en primera linea de playa si pero tienes q pasar la zona protegida unos 700m has ver el agua,chiringuito a pie de playa con sus precios altos un café 4 euros por ejemplo hamacas para todo el día en la playa 22,50E,dos con su sombrilla, piscinas del Hotel buenas eso si mucha gente y faltan Hamacas si llegas un poco más tarde 10:30h por ejemplo ya no hay,el hotel intenta controlar esto y hacen lo q pueden, limpieza está limpio pero en las habitaciones a veces son las tres de la tarde y no están hechas así q la siesta es un poco atropellada por lo menos para los españoles hay muchísimo extranjero por lo cual intentan acoplarse a sus horarios también,animación todas las noches algo y de día en la piscina,en fin no está mal hemos intentado acoplarnos y hemos pasado unos buenos días de vacaciones con el Todo incluido.
A bit more explanation from customer service to help you find your way, and the occasional smile, wouldn't hurt.
Si la atención al cliente un poco más de explicaciones para ubicarte y una sonrisa de vez en cuando no viene mal.
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Very good
8 Mariangeles Travelled with family July 2026 The pool bar and the pool — the bed was very comfortable
El bar de la piscina y la piscina la cama muy cómodas
The food is limited in variety, and there are mosquitoes
La comida es escasa en variedad , los mosquitos
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Fabulous
7.7 Jesús Travelled with couple July 2026 The buffet is its strong point, bordering on excellence, both in organisation and in quality. Although all the timetables are very good, on certain evenings we enjoyed unbeatable quality, emphasising that the buffet section in general is the hotel’s main strength. The Palapa bar by the pool, where drinks are ordered, is quick, attentive and efficient. The cleaning service is spectacular; its professionalism should be highlighted. The hotel is located close to the beach area.
El Bufett es su punto fuerte, rozando la excelencia, tanto en la organización como en la calidad. Señalar q aunque todos los horarios son muy buenos en determinadas cenas hemos disfrutado de una calidad insuperable, remarcando que el apartado de bufett en general es el punto fuerte de este hotel. El apartado de La Palapa bar en la piscina donde se piden las consumiciones rápidos, atentos y efcientes. El servicio de limpieza espectacular, destacar la profesionalidad. El hotel está ubicado cerca de la zona de la playa.
Reception could be improved in the morning at check-in. Very little information about the hotel’s services, poor explanation and a lack of care when welcoming residents who arrived. As the days went by we learned about the hotel’s services little by little. It’s a shame that the hotel’s services, which are strengths and assets, aren’t explained at the start of the stay. The “tokens” that must be kept to order at the pool bar should be reviewed, as today’s technology could be used instead. Although a minor issue, we had to ask for the fruit, the bottle of water and the bottle of sparkling wine on arrival. They were delivered to us at midday without any problems.
Recepción mejorable a la entrada por la mañana. Muy poca información acerca de los servicios del hotel, escasa explicación y desidia a la hora de recibir a los residentes que llegamos.A medida que iban pasando los días nos íbamos enterando de los servicios del hotel. Es una pena que los servicios que ofrece el hotel y que son sun virtudes y cualidades, no los expliquen al empezar la estancia. Los "toquens" q hay que conservar para pedir en el bar de la piscina deberían darle una vuelta, pudiendo utilizar la tecnología q a día de hoy se dispone. Aunque sea un tema menor tuvimos que reclamar la fruta, la botella de agua y de champán a la llegada. Sin problemas al mediodía nos lo hicieron llegar.
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Very good
10 Martin Travelled with couple July 2026 The friendly treatment received at all times from all hotel staff.
El buen trato recibido en todo momento por todo el personal del hotel.
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Superb
10 Sheila Travelled with couple August 2026 No comments Superb 9.7 BGG Travelled with couple August 2026 No comments Superb 6.9 María Travelled with couple August 2026 No comments Very good 9.4 Ana Travelled with couple August 2026 No comments Superb 10 Silvia Travelled with family July 2026 No comments Superb 10 José Luis Travelled with couple July 2026 No comments Superb 9.1 Antonio Travelled with family July 2026 No comments Superb
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Frequently asked questions about Smy Isla Cristina

Does the Smy Isla Cristina have wifi connection?

The Smy Isla Cristina offers free Wi-Fi throughout the hotel.

Is there children's cots available at Smy Isla Cristina?

The Smy Isla Cristina has free cots available at the hotel (please request before your trip).

Does the Smy Isla Cristina have a swimming pool?

Yes, Smy Isla Cristina has a swimming pool (this service could have an extra fee). Here you have more info about the swimming pool and other facilities.
  • Outdoor swimming pool (summer season)
  • Children's pool (summer season).

Does the Smy Isla Cristina have a 24h reception?

Yes, Smy Isla Cristina has a 24-hour reception.

Is Smy Isla Cristina adapted for people with reduced mobility?

Yes, Smy Isla Cristina is adapted for people with reduced mobility.

Is there a restaurant at Smy Isla Cristina?

Yes, Smy Isla Cristina has a restaurant.

Is there a bar at Smy Isla Cristina?

Yes, Smy Isla Cristina has a bar.