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PortAventura World Hotels

Name: PortAventura World Hotels
Address: Salou / Port Aventura,, Salou, Tarragona, 43840, Spain
Price range: Descubre precios y ofertas para este alojamiento
Rating: 8.7

Salou / Port Aventura, 2 km from the centre of Salou

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Facilities and services

Wifi and Internet

Spa and wellness

Swimming pools

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Check-in and check-out times

Check-in

from 15:00

Check-out

before 11:00

PortAventura World Hotels Salou / Port Aventura,

Hotel location

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Accommodation features

Internal parking

Pool

Spa

Continue with your booking

Time left: 5 days 16 hours.

PortAventura World®: Hotel inside the park

Accommodation to be confirmed

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Facilities and services

Main Areas

24 h reception

Heating in the main facilities

Air-conditioning in the main facilities

Lift

Access for people with reduced mobility in main areas (no adapted bathroom in the bedrooms)

Restaurant

Restaurante Buffet

Bar

Snack bar

Coffee Shop

Wifi and Internet

Wi-Fi Free

Pets

Not Pet-Friendly

Spa and wellness

Massage Parlour Extra charge

Sauna Extra charge

Jacuzzi Extra charge

Turkish bath Extra charge

Spa Extra charge

This service is located at the Hotel Caribe. Guests staying at any of the hotels in the resort can access this service by paying the corresponding surcharge.

Main Hotel Services

Car Hire

Currency exchange

Safe at the reception

ATM/cash machine at the hotel

Luggage storage

Facilities

Balcony

Lounge with TV

Solarium

Swimming pools

Outdoor pool

Car Park

Parking Free

No booking is necessary. Please ask when you arrive.

Room services

These services are general and may vary depending on the room type. In the case of kitchen facilities, these may only be available in certain studio or apartment types.

General room services

Telephone

Heating

Air Conditioning

Safe to be paid at reception

Safe

Bathroom

Toilet

Amenities

Shower or bathub

Hairdryer

Private bathroom

Bed type

Cot or beds for children

Pet Policy

Pets are not permitted in this accommodation.

About the accommodation

With this offer you will stay in the hotels of PortAventura , although it is a surprise in which you will enjoy your days in this resort!

We will confirm the name of the hotel 1 day before your arrival, so we keep the excitement and suspense until the end!

The hotels that can be assigned are the following: Hotel PortAventura , Hotel El Paso , Hotel Caribe , and Hotel Gold River .

Did you know? Although everything is a surprise, we do guarantee the requested hotel range, so you won't have to worry about anything other than enjoying the park and everything it has to offer.

Important! Any amendment once the initial booking has been made could change the conditions of this offer, so make sure before you book ;)

Some of the detailed services may be paid. You can check their rates directly at the establishment. This information is subject to change by the accommodation.

Some of the services listed may require a fee. You can check the rates directly at the accommodation. All information in this listing is subject to change by the accommodation. If you have any questions, please contact us.

Legal information

This accommodation is managed by a legal entity. The provision of the accommodation service is therefore carried out within the framework of a business or professional activity.
License number: HT-000888

Tourism tax

The tourist tax is not included in the final price of your booking and must be paid at reception on the day of arrival. Children up to 16 years old are exempt from this tax.

The tourism tax in a 4 * Hotel is 1.98 € per person and night.

What our travellers say

8.7

Fabulous

Based on 1191 reviews

Photos shared by our customers

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Staff109 91%

Rooms70 59%

Cleanliness51 55%

Food47 55%

Accommodation42 88%

Location38 66%

Breakfast32 59%

Port Aventura31 77%

Distance to the park26 69%

Buffet25 72%

Value for money24 92%

Reception19 53%

Facilities16 69%

Park15 80%

Dinner14 71%

Comfort13 62%

Customer service11 73%

Maintenance11 73%

Attractions10 60%

Refrigerator10 100%

Real reviews

All reviews are checked and verified.

Real reviews

All reviews are checked and verified.

8 Rodrigo Travelled with family October 2026 The hotel is very nice and the staff are very friendly.

El hotel es muy lindo y el personal muy amable.

The buffet is chaos. Poorly organised, with constant queues where there shouldn’t be any because there are no signs for people who like to queue for everything.

El bufet es un descontrol. Mal organizado, filas constantes donde no deberían existir por la falta de indicaciones a la gente que le gusta hacer fila para todo.

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Fabulous

2.7 Antonio Travelled with family October 2026 I haven’t been able to enjoy myself, as it rained both days and the rides were closed, with no Halloween actors. It was awful: we spent the whole day at the hotel, and they couldn’t even be bothered to give us tickets for another day. Terrible service.

No he podido disfrutar ya que los dos días ha estado lloviendo y estaban las atracciones cerradas y sin actores de halloween, fatal, todo el día en el hotel y no se dignan a darnos unas entradas para otro día, pésimo servicio.

Since most of the rides at both PortAventura and SésamoAventura were closed, they should have given us tickets for another day.

Ya que las atracciones la mayoría estaban cerradas tanto de port aventura como de sésamo aventura, darnos otras entradas para otro día

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Disappointing

3.9 Juan Manuel Travelled with family October 2026 The best thing was the staff; they were lovely.

Lo mejor el personal un encanto

The worst thing was that we had to leave because it was raining and all the attractions were closed.

Lo peor que lloviendo nos tuvimos que ir porque todas las atracciones cerradas

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Disappointing

10 Miguelcam. Travelled with couple October 2026 An excellent stay at Hotel El Paso. The comfort and service were both top-notch. And the PortAventura and Ferrari Land parks were fantastic! We had two wonderful days enjoying the high-quality rides and shows. We’ll definitely do it all again.

Excelente estancia en el hotel el paso, tanto la comodidad como la atencion a sido de diez. Y los parques de PortAventura y Ferrariland, Magnifico!! hemos pasado dos dias estupendos disfrutando de atracciones y espectaculos de alto nivel. Por supuesto que repetiremos esta experiecia.

No, everything seemed very good to me.

No, todo me a parecido muy bien.

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Superb

8.6 Jessica Travelled with family October 2026 About the hotel itself, the room

En si del hotel la habitacion

Yes, there was a door upholstered like fabric and it gave off a creepy vibe, and water came out from the shower onto the floor... but the hotel itself is very pretty; if they themed the rooms it would be even cooler.

Si , que había una puerta como tapizada y daba mal rollo, y que de la ducha salía agua por el suelo... pero en si el hotel es muy bonito, si lo temátizaran las habitaciones molaría aún mas

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Fabulous

6.4 Bicky Travelled with family October 2026 The park

El parke

The hotel room had bedbugs and a very unpleasant damp smell in the bedroom.

El hotel con chiches olor a humedo muy desagradable en el dormitorio

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Pleasant

3.7 Juan Antonio Travelled with family October 2026 The park was very good, but the hotel was very bad. The rooms were very old and had no fridge, and the TV didn’t even work. I called reception several times to ask them to come and take a look, but they completely ignored me. I was really disappointed with the hotel.

El parque muy bien, el hotel muy mal , las habitaciones muy antiguas y sin nevera y la televisión ni se veía, llame varias veces a recepción para que viniera a mirarla y no me hicieron ni caso, con el hotel super decepción.

Well, almost everything. The staff should pay more attention to their guests. The rooms were awful: no fridge, empty soap dispensers and really old furniture. The noise the bedroom door made when opening and closing was like something out of a horror film. Very shabby for a 4-star hotel. I wouldn’t recommend it at all. When I made the booking, I didn’t know which hotel I’d be staying at, and when they emailed me to tell me, I already knew it wasn’t worth much.

Pues casi todo, desde el personal que esté mas atento a sus huéspedes, las habitaciones de pena, sin nevera, los jabones vacío, los muebles super viejos, la puerta de entrada de la habitación parecía una película de miedo del ruido que hacía, muy cutre para ser un hotel de 4 estrellas, no lo recomiendo para nada, cuando hice la reserva no sabía el hotel que me tocaba y cuando me mado el correo de cual era, ya sabía que valía poco.

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Disappointing

8.9 Oriol Travelled with couple October 2026 The proximity to the park and the quality of the buffet.

La cercania al parque y la calidad del buffet

Despite seeing that I had booked certain services, I had trouble getting them. Jump2spain.com sorted it out.

El servicio, a pesar de ver que tenia reservado unos servicios, tuve problemas para que me los ofrecieran. Buscaunchollo lo soluciono.

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Fabulous

10 Catalina Travelled with couple October 2026 Perfect

Perfecto

Nothing

Nada

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Superb

6.9 Jauem Travelled with friends October 2026 Good value for money; the only downside was they put us in the hotel furthest from PortAventura, but it wasn't really a problem.

Calidad precio muy bien, lo malo es que nos dieron el hotel mas lejos de porta ventura pero bueno no fue porblema tampoco

There was no toilet brush in the bathroom, which was pretty bad. They put us in the hotel in El Paso, the one furthest from the park. The food is very limited, but not so bad.

No habia escobilla en el lavabo y eso fue bastante malo, nos dieron hotel en el paso, el que esta mas lejos del parque, la comida es muy limitada, pero ni tan mal

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Very good

10 Mónica Alejandra Travelled with family October 2026 The accommodation was better than I expected. Everything was excellent and we had a great time. The staff are very friendly.

El alojamiento está mejor de lo que esperaba. Todo fue excelente y la pasamos muy bien. El personal es super amable

They should improve how you contact the hotel. I filled in a contact form but never received a reply.

Mejoraría la forma de ponerse en contacto con el hotel. Rellene un formulario para contacto pero nunca obtuve respuesta

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Superb

8.9 Nuria Travelled with family October 2026 The hotel is very pretty and the service excellent. We couldn’t enjoy all the facilities because we only stayed one night. It’s very close to the park. The breakfast buffet is fine. The online check-in works well. We got a very good deal with park tickets included, so overall everything was very good.

El hotel es muy bonito y la atención buenísima. No pudimos disfrutar de todos los servicios porque solo pasamos una noche. Está muy cerquita del parque. El buffet del desayuno está bien. El check in online funciona bien. Cogimos una muy buena oferta, con entradas al parque incluidas, así que, en general, todo muy bien.

We had trouble car park at the hotel itself and had to park a bit further away. The room had just enough to spend the night: there wasn’t even a toilet brush. We weren’t there in peak season and yet there were queues for breakfast and for the lifts at rush hour. Everything has to be done online: it’s impossible to contact them by phone. Impossible.

Tuvimos problemas para aparcar en el mismo hotel y tuvimos que alejarnos un poco. La habitación tenía lo justo para pasar la noche: no había ni escobilla de váter. No fuimos en temporada alta y aun así había colas para el desayuno y en los ascensores en la hora punta. Hay que hacerlo todo on line: es imposible contactar con ellos por teléfono. Imposible.

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Fabulous

3.7 Jorge Travelled with family October 2026 Friendly staff.

Amabilidad del personal.

Cleanliness of the rooms. Dampness in the rooms. Breakfast food not replenished. They gave us leftovers.

Limpieza de las habitaciones. Humedad en las habitaciones. Comida del desayuno sin reponer. Nos dieron sobras.

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Disappointing

9.1 Patp Travelled with family October 2026 Very attentive and helpful staff, close to the park and an excellent free breakfast buffet.

Personal muy atento y servicial, cerca del parque y estupendo buffet libre de desayuno.

A small detail that didn’t matter much: we wanted to order a sandwich or something quick for dinner at the hotel, but they didn’t have that service. We had to order through Glovo and drive to the gatehouse to pick it up.

Un pequeño detalle que tampoco tuvo mucha importancia, quisimos pedir un sándwich o algo rápido para cenar en el hotel, pero no tenían ese servicio. Tuvimos que pedir Glovo y acercarnos con el coche a la garita a recogerlo.

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Superb

9 Jose Luis Travelled with family September 2026 No complaints, there was even an evening show (a music group).

Ninguna queja, habia hasta espectaculo nocturno (grupo de musica)

We asked for an extra pillow to sleep with and it never arrived.

Pedimos una almohada de mas para dormir y nunca llego la almohada

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Superb

7 Sergio Travelled with family September 2026 The hotel's pool

La piscina del hotel

The hotel’s location is far from the park

La ubicación del Hotel que está lejos del parque

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Very good

10 Megalur Travelled with family September 2026 Everything was excellent, I would definitely go again and recommend it without hesitation ✨

Todo excelente, volveria a repetir y lo recomiendo a ojos cerrados✨

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Superb

9 Florent Catiau-tristant Travelled with friends September 2026 The hotel is clean and well located (we can reach the park in a 15-minute walk). The reception is open until 00:00, which allows anyone in the group to arrive late if necessary.

El hotel está limpio y bien ubicado (en 15min caminando llegamos al parque). La recepción está abierta hasta las 0:00 que permite a cualquier persona del grupo de llegar hasta tarde si es necesario.

Although it's decorated to follow the hotel's general theme, the rooms feel a bit sterile and cheap (of the three framed pictures, two literally had the same stock-image photo). Being for four people, the room is quite small. There's only one small table to share and the sockets aren't all well placed to reach easily.

A pesar de está decorado para seguir la temática general del hotel, las habitaciones son un poco estériles y baratas (de los 3 marcos colgados, 2 tenían literalmente la misma foto tipo "Stock image"). Por ser de 4 personas, la habitación se hace bastante pequeña. Solo hay una mesita por compartir y los enchufes no están todos bien ubicados para alcanzarles fácilmente.

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Superb

9.1 Mónica Travelled with family September 2026 Very comfortable and easy to access. Checking in online or via the hotel's kiosks. Very good value for money. All the staff, both at the hotel and in the park, were friendly at all times.

Mucha comodidad y fácil acceso. Haciendo chek in online o por las máquinas del hotel. Calidad precio muy buena. Todo el personal tanto del hotel como del parque muy amables en todo momento.

Cleanliness is what I value least, as there were areas that could have been cleaner.

La limpieza es lo que menos valoro, ya que había zonas que podrían estar más limpias.

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Superb

7 Angela Travelled with family September 2026 PortAventura with the family — the hotel is one of the more basic ones.

Port Aventura en familia, el hotel es de los más sencillos.

Theme Hotel Roulette — what a coincidence it always lands on El Paso. Just show which hotel it will be, to avoid the "surprise".

Tema Hotel Roulette que casualidad siempre toca El Paso. Poner directamente el hotel que toca, para que la sorpresa.

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Very good

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Frequently asked questions about PortAventura World Hotels

Does the PortAventura World Hotels have wifi connection?

The PortAventura World Hotels has Wi-Fi.

Can I stay with a pet at PortAventura World Hotels?

Pets are not allowed at PortAventura World Hotels.

What can I do at PortAventura World Hotels?

The PortAventura World Hotels offers the following activities (some may be for a fee):

Spa
Masseur
Sauna
Jacuzzi
Turkish bath

Does the PortAventura World Hotels have a swimming pool?

Yes, PortAventura World Hotels has a swimming pool (this service could have an extra fee). Here you have more info about the swimming pool and other facilities.

Outdoor pool

Does the PortAventura World Hotels have a 24h reception?

Yes, PortAventura World Hotels has a 24-hour reception.

Is there heating in PortAventura World Hotels?

Yes, PortAventura World Hotels has heating in the common areas.

Is there air conditioning in the common areas at PortAventura World Hotels?

Yes, PortAventura World Hotels has air conditioning in the common areas.

Is there a restaurant at PortAventura World Hotels?

Yes, PortAventura World Hotels has a restaurant.

Is there a bar at PortAventura World Hotels?

Yes, PortAventura World Hotels has a bar.

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DoubleClick (Google)	test_cookie	This cookie is used to determine whether the user's browser supports cookies.	Google Ads / DoubleClick	15 minutes
Google	g_state	Stores the user's logout state and is set when using the One Tap popup or automatic login.	Google One Tap	7 days
Google	g_csrf_token	Used as a security measure to verify the authenticity of requests during login with Google and protect the user against CSRF attacks.	Google One Tap	5 minutes
Google	LSOLH	Cookie used to manage the user session and authentication in Google services.	Google	1 year
Google	__Secure-ENID	This cookie is used by Google to remember user preferences and other relevant information in order to improve the browsing experience.	Google	13 months
Google	NID	This cookie is used by Google to remember user preferences and other relevant information in order to improve the browsing experience.	Google	6 months
Datadog	_dd_s	Cookie used to aggregate all events generated from a single user session across multiple pages. It contains the current session ID, whether the session is excluded due to sampling and the session expiration date. In this way, the system can better understand how the user uses the various sites in that session.	Datadog	4 hours
Amazon CloudFront	CloudFront-Key-Pair-Id	Used to control access to restricted content in CloudFront.	Amazon CloudFront	Varies by configuration
Amazon CloudFront	CloudFront-Policy	Contains the base64-encoded access policy for restricted content.	Amazon CloudFront	Varies by configuration
Amazon CloudFront	CloudFront-Signature	Contains the digital signature of the access policy to verify authenticity.	Amazon CloudFront	Varies by configuration

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