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ON City Resort - All Inclusive Prime

Name: ON City Resort - All Inclusive Prime
Address: Sector Garza Imperial, 2, Matalascanas, 21760
Price range: Descubre precios y ofertas para este alojamiento
Rating: 8.4

Sector Garza Imperial, 2, Matalascanas

8.4 See 358 reviews

Map

Sector Garza Imperial, 2, Matalascanas

8.4 See 358 reviews

Map

Check-in/out and other info

Accommodation facilities/services

24 h reception
Heating
Air-conditioning in the main facilities
Access for people with reduced mobility in main areas (no adapted bathroom in the bedrooms)
Restaurant
Bar
Vending machine
Snack bar
Wi-Fi
Free Wi-Fi in common areas
Wi-Fi (to be paid at reception)
Massage Parlour
Games room
Laundry Service
Free Luggage Room
Safe at the reception
Door man
The accommodation can ask for a deposit
Garden
Balcony
Tennis Court
Zona de juegos
Solarium
Children's Club
Outdoor Pool (summer)

Room services

TV
Telephone
Hairdryer
Heating
Air Conditioning
Desk
Safe
Toilet
Shower
Amenities
Bedding available
Towels available

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Parking

The accommodation has an indoor car park with extra charge

15€ / Per night

Pet Policy

Pets are not permitted in this accommodation.

About the accommodation

The ON City Resort - All-Inclusive Prime 4* is located in a complex on Doñana Beach, in Matalascañas, in the province of Huelva. Ideal for couples or families looking to unwind and enjoy the south!

The hotel has 564 rooms fully equipped with everything you need for your stay. It has a unique water park on the Costa de la Luz, where children and adults will enjoy. It also has a pool bar, buffet restaurant, a leisure area with an extensive entertainment program, live music, children's club...

The resort is located 1km from the beach and has a tourist train running throughout the day to communicate with the beach area where the On City Beach Club is located. Once there, we recommend you to enjoy the gastronomic proposal or a cocktail with live music or DJs that will liven up the evenings and make you enjoy the sunset of Doñana.

Enjoy its fine golden sandy beaches! The resort is located just over 1km from Matalascañas beach and 46km from the Muelle de las Carabelas. A little further, 3.2km away, you will find the Matalascañas Torrelahiguera beach and, 5km away, the Asperillo cliff. You can take the free tourist train that takes guests to Matalascañas beach every half hour.

On the other hand, thehe Doñana National Park, which has become in recent years a tourist center that is visited every year by a large number of holidayers and families.

Don't think twice and book at theON City Resort - All-Inclusive Prime 4* for a well-deserved holiday!

Some of the services listed may require an additional fee. You can check the rates directly at the establishment. The accommodation may modify its catering service as needed. All information provided here is subject to change by the accommodation. If you have any questions, please contact us.

Hotel Deals

All‑inclusive family getaway at a resort on Costa de la Luz

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If you can't find ON City Resort - All Inclusive Prime on our website, head over to our travel brand Amimir.com, our very own search engine!

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ON City Resort - All Inclusive Prime Sector Garza Imperial, 2

What our customers are saying about the accommodation

8.4

Very good

Based on 358 reviews

Photos shared by our customers

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7.1 Luís Silva Travelled with family July 2025

The resort is new, so everything is in very good condition. The security was very good which gave us peace of mind with the kids. Pool area very very good

During the lunch and dinner it was very hard and would take too long to get grilled meat. The barbacue area would have very long queues with a very long waiting time.

Good

7.7 Iván José Travelled with family August 2025 The best thing to highlight is the cleanliness of the area, always attentive waiters, especially Fran, and the facilities, pools, and other things are good.

Lo mejor a destacar limpieza de la zona siempre pendientes camareros perfecto sobre todo Fran y las instalaciones piscinas y demás bien

To improve repetitive food and long queues to eat and have dinner, close to half an hour of waiting, two lines inside and outside should be made, they should take turns as they do in other hotels, and thus avoid overcrowding of people.

A mejorar comida repetitiva y largas colas para comer y cenar cerca de media hora de espera dos filas para fuera y para dentro deberían hacer turnos como hacen en otros hoteles y así evitarían masificaciones de gente

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Good

8.9 Cristina Travelled with family August 2025 The hotel is beautiful, the facilities are great. Ideal for families with children. The entertainment team is top-notch, if you get bored it's because you want to, as there are activities all day and even at night for everyone. And the food is excellent. I have been to other all-inclusive resorts where there was plenty of food, but of poor quality. At the On, the food is delicious, especially the rice dishes. The train to the beach is an extra bonus, although it is not too far, kids love it, and you save yourself from climbing the hill on the way back. The fact that the bracelet carries the card to open all doors is also very convenient. We will definitely come back.

El hotel es precioso, las instalaciones geniales. Ideal para familias con niños. El equipo de animación de 10, si te aburres es porque quieres, porque hay actividades todo el día y hasta por la noche para todo el mundo. Y la comida excelente. He estado en otros todo incluído donde había abundante comida, pero de poca calidad. En el On la comida está buenísima, sobre todo los arroces. El tren a la playa es un extra, aunque no está demasiado lejos, a los niños les encanta, y te ahorras de subir la cuesta a la vuelta. El tema de que la pulsera lleve la tarjeta para abrir todas las puertas, también es muy cómodo. Sin duda volveremos.

The room cleaning is not very good, and this is due to the lack of staff as it happens in most hotels. When I arrived, the room was spotless, but then the girls are so overwhelmed running from one room to another, that they barely have time to remove the trash and change the towels and little more.

La limpieza de las habitaciones no es del todo buena, y es debido a la falta de personal como pasa en la mayoría de hoteles. Al llegar la habitación estaba impecable, pero luego las chicas están tan agobiadas corriendo de una habitación a otra, que a penas les da tiempo de retirar las papeleras y cambiar las toallas y poco más.

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Very good

9.7 Melissa Travelled with family August 2025 I recently stayed and overall the experience was very positive. The staff's attention was excellent: always friendly, attentive, and willing to help. The facilities are modern and well-maintained, everything very clean and pleasant. The play area is a great success, very complete and safe, ideal for children to enjoy. The food is varied and of good quality, with options for all tastes.

Me hospedé recientemente y en general la experiencia fue muy positiva. La atención del personal fue excelente: siempre amables, atentos y con buena disposición para ayudar. Las instalaciones son modernas y bien cuidadas, todo muy limpio y agradable. La zona de juegos es un gran acierto, muy completa y segura, ideal para que los niños disfruten. La comida es variada y de buena calidad, con opciones para todos los gustos.

As areas for improvement, I consider that the towel control system could be more agile, as it is a bit cumbersome. It would also be convenient to have more available hammocks, as they quickly fill up at certain times. Finally, the queues at meal times could be better organized to make the experience even more comfortable.

Como puntos de mejora, considero que el sistema de control de toallas podría ser más ágil, ya que resulta un poco engorroso. También sería conveniente contar con más hamacas disponibles, pues en ciertos horarios se llenan rápidamente. Finalmente, las colas en los horarios de comida podrían organizarse mejor para que la experiencia sea aún más cómoda.

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Excellent

7.7 Julián Travelled with friends August 2025 The room is basic but of adequate size. The facilities are good although it seems that they will deteriorate soon. The water Water Slides at the pool are great, the wave pool is fine, and the hotel looks OK. The all-inclusive drinks are top brands, desserts as well, and there is fresh orange juice. The entertainment is also good. Moreover, there are different activities at the same time. For example, at night there is a music party or bingo; summer cinema or a show.

La habitación es básica pero de tamaño adecuado. Las instalaciones están bien aunque pinta que en poco tiempo se deteriorarán. Los toboganes de la piscina son grandes, la piscina de olas está correcta y el aspecto del hotel OK. Las bebidas del todo incluido son de primeras marcas, los postres también, hay zumo de naranja natural. Las animaciones también están bien. Además tienes diferentes animaciones al mismo momento. Por ejemplo, por la noche hay fiesta musical o bingo; cine de verano o espectáculo.

The negative aspect is the buffet. I think it's due to poor organization. The food can improve (it's not bad at all), but the worst feeling is the stress of the restaurant: tables too close together, queues for everything (drinks, any dish, desserts). Perhaps it was the time we went, but there is a lack of foresight.

Lo negativo es el buffet. Creo que es por mala organización. La comida puede mejorar (no es mala del todo), pero la peor sensación es el agobio del restaurante: mesas muy juntas, colas para todo (bebidas, cualquier plato de comida, postres). Quizá por la época en la que fuimos, pero falta previsión.

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Good

8.6 Jose Antonio Travelled with family August 2025 The hotel's theme dedicated to children

La tematica del hotel dedicada a los niños

The replenishment of the buffet and variety in meals

La reposición del bufet y variedades en las comidas

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Very good

3.9 Sonia Travelled with family August 2025 Fresh orange juice for breakfast. The entertainment and the Water Slides are good, although the joints hurt a little when you go down.

El zumo de naranja natural en el desayuno.y el tema animación y los toboganes bien aunque las juntas duele un poco cuando te tiras .

They need to improve the food, always the same. To get some meat, you have to queue for a long time since there is only one stall. After half an hour queuing for the meat, they ran out of bacon at 10 pm. The same goes for getting fish, always the same desserts. For both lunch and dinner, you have to set up your own table, serve yourself drinks, and the service at the beach bars is poorly organized. The same old snacks, by 6 pm there was no chocolate milkshake left. Terrible drink selection and you even have to make your own coffee. The dining room furniture is of poor quality, the chairs have loose screws, my husband even fell. And getting into the park is a hassle, we are not going to come back.

Tienen que mejorar la comida siempre lo mismo , para coger algo de carne hay que hacer mucha cola ya que solo hay un puesto , después de media hora de cola para la carne se quedaron sin panceta y eran las 22 de la noche , para coger pescado lo mismo , los postres siempre lo mismo , las mesas tanto para la cena y la comida te montas tu la mesa y te sirves tu la bebida y el servicio tema chiringuitos esta mal organizado , tema merienda siempre lo mismo, a las 18 de la tarde ya no quedaba ni batido de chocolate , tema bebida fatal y el café te lo preparas tu también vamos .El mobiliario del comedor mala calidad las sillas los tornillos flojos incluso mi marido se cayó. Y el tema de entrar al parque un rollo vamos nosotros no vamos a repetir.

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Basic

9.4 Beatriz Travelled with family August 2025 The kindness of the staff is very good. Hotel complete with everything for both children and parents.

La amabilidad del personal muy buena. Hotel completo de todo tanto para niños como para padres.

There is no gym.

No hay gimnasio.

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Excellent

8.6 Veronica Travelled with family August 2025 Everything is top brand, very good food and variety and fun all day long without stopping.

Todo es de primeras marcas, comida muy buena y variedad y diversión desde todo el día sin parar

Another restaurant.

Otro restaurante más

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Very good

9.1 Francisco Ruiz Travelled with family August 2025 Seeing children enjoying some magnificent facilities

Ver a los niños disfrutando de unas magníficas instalaciones

Some more entrances to the venue. Very long distances from the accommodation to the water park, leisure area, and restaurants.

Alguna entrada más al recinto. Distancias muy largas desde el alojamiento hasta el parque acuático, zona de ocio restaurantes.

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Excellent

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Frequently asked questions about ON City Resort - All Inclusive Prime

Does the ON City Resort - All Inclusive Prime have wifi connection?

The ON City Resort - All Inclusive Prime offers free Wi-Fi in public areas.
The ON City Resort - All Inclusive Prime offers Wi-Fi for a fee.
The ON City Resort - All Inclusive Prime has Wi-Fi.

What can I do at ON City Resort - All Inclusive Prime?

The ON City Resort - All Inclusive Prime has the following activities available (some may be for a fee).

Masseur

Does the ON City Resort - All Inclusive Prime have a swimming pool?

Yes, ON City Resort - All Inclusive Prime has a swimming pool (this service could have an extra fee). Here you have more info about the swimming pool and other facilities.