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ON City Resort - All Inclusive Prime

Name: ON City Resort - All Inclusive Prime
Address: Sector Garza Imperial, 2, Matalascanas, Huelva, 21760, Spain
Price range: Descubre precios y ofertas para este alojamiento
Rating: 8.8

Sector Garza Imperial, 2 2.2 km from the centre of Matalascanas

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Facilities and services

Wifi and Internet

Spa and wellness

Entertainment team

See all services and facilities

Check-in and check-out times

Check-in

from 14:00

Check-out

before 12:00

ON City Resort - All Inclusive Prime Sector Garza Imperial, 2

Hotel location

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Accommodation features

Near the beach

Internal parking

Water Slides

Pool

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Facilities and services

Main Areas

24 h reception

Heating in the main facilities

Air-conditioning in the main facilities

Access for people with reduced mobility in main areas (no adapted bathroom in the bedrooms)

Restaurant

Bar

Lobe Bar Hours: from 11:00h to 00:00h. Specializing in sandwiches.

Vending machine

Snack bar

Breakfast

Opening hours: from 8:00h to 11:00h.

Lunch

Opening hours: from 13:00h to 16:00h.

Dinner

Opening hours: from 20:30h to 23:00h.

Wifi and Internet

Wi-Fi

Free Wi-Fi in common areas

Wi-Fi (to be paid at reception)

Pets

Not Pet-Friendly

Spa and wellness

Massage Parlour Extra charge

Main Hotel Services

Games room

Laundry Service

Safe at the reception

Door man

The accommodation can ask for a deposit

Luggage storage

Facilities

Garden

Balcony

Tennis Court

Zona de juegos

Solarium

Nightclub

Entertainment team

Children's Club

Live entertainment

Swimming pools

Outdoor Pool (summer)

Water slides at the hotel

Baby cribs

Baby Cot Extra charge

Car Park

Indoor car park Extra charge

Price: 15€ per night
Check with the accommodation provider to see if you can reserve a spot.

Room services

These services are general and may vary depending on the room type. In the case of kitchen facilities, these may only be available in certain studio or apartment types.

General room services

Telephone

Bedding available

Towels available

Heating

Air Conditioning

Desk

Safe

Bathroom

Toilet

Shower

Amenities

Hairdryer

Check-in/out and other info

Salutare Restaurant: Open for breakfast, lunch and dinner service (check with reception upon arrival).

City Food Station: from 11:00h to 21:00h. Gastronomic offer based on a selection of tapas, fried food and quick bites.

Food Truck: from 11:00h to 21:00h. Fast food establishment with a selection of street food.

One Drink: from 10:00h to 00:00h. Gastronomic area with an offer of sweet and savory snacks, as well as an adjoining store.

Cots: 10€/day (On Request).

Aquatic facilities: open from 10:00h to 21:00h. Children between 110cm and 140cm must be accompanied by an adult. Opening dates may vary.

Deposit: 200€ per room charged to a credit or debit card. The bank processes the request to release the deposit, and it may take 7 to 10 business days for the funds to become available. The time frame varies depending on the financial institution, its specific policies and procedures, or the type of card used.

Pet Policy

Pets are not permitted in this accommodation.

About the accommodation

The ON City Resort - All-Inclusive Prime 4* is located in a complex on Doñana Beach, in Matalascañas, in the province of Huelva. Ideal for couples or families looking to unwind and enjoy the south!

The hotel has 564 rooms fully equipped with everything you need for your stay. It has a unique water park on the Costa de la Luz, where children and adults will enjoy. It also has a pool bar, buffet restaurant, a leisure area with an extensive entertainment program, live music, children's club...

The resort is located 1km from the beach and has a tourist train running throughout the day to communicate with the beach area where the On City Beach Club is located. Once there, we recommend you to enjoy the gastronomic proposal or a cocktail with live music or DJs that will liven up the evenings and make you enjoy the sunset of Doñana.

Enjoy its fine golden sandy beaches! The resort is located just over 1km from Matalascañas beach and 46km from the Muelle de las Carabelas. A little further, 3.2km away, you will find the Matalascañas Torrelahiguera beach and, 5km away, the Asperillo cliff. You can take the free tourist train that takes guests to Matalascañas beach every half hour.

On the other hand, thehe Doñana National Park, which has become in recent years a tourist center that is visited every year by a large number of holidayers and families.

Don't think twice and book at theON City Resort - All-Inclusive Prime 4* for a well-deserved holiday!

Some of the services listed may require a fee. You can check the rates directly at the accommodation. All information in this listing is subject to change by the accommodation. If you have any questions, please contact us.

What our travellers say

8.8

Fabulous

Based on 892 reviews

Photos shared by our customers

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Select a topic to see specific reviews

Food168 65%

Staff159 86%

Cleanliness102 65%

Facilities92 77%

Children82 94%

Rooms73 63%

Activities57 84%

Buffet56 70%

Water park49 90%

Water Slides46 93%

Entertainment39 87%

Bar33 61%

Location32 75%

Management32 84%

Maintenance25 96%

Family25 100%

All-Inclusive23 87%

Pool19 89%

Accommodation19 95%

Dining room18 83%

Real reviews

All reviews are checked and verified.

Real reviews

All reviews are checked and verified.

9.4 Joao Travelled with family September 2026

Adorei o espaço e os funcionários. Todos 5 estrelas.

Deviam ter mais espaços para as refeições, fica difícil comer com tanta gente, e deviam dedicar mais espaços para comida grelhada.

Superb

8.3 Dylan Travelled with family August 2026

Great hotel

Very busy food hall for Breakfast, Lunch & Dinner.

Fabulous

7.1 Luís Silva Travelled with family July 2025

The resort is new, so everything is in very good condition. The security was very good which gave us peace of mind with the kids. Pool area very very good

During the lunch and dinner it was very hard and would take too long to get grilled meat. The barbacue area would have very long queues with a very long waiting time.

Very good

8.9 Sergio Travelled with couple September 2026 The facilities are impressive — it really feels like being in a water park. There are activities going on all the time for every kind of guest. There are different places to eat and drink throughout the day. The staff are generally friendly and professional. A real hit.

Las instalaciones son impresionantes, es literalmente como estar en un parque acuático. Además hay actividades constantemente para todo tipo de públicos. Hay diferentes ubicaciones para estar comiendo y bebiendo durante todo el día. El personal por lo general son amables y cualificados. Todo un acierto

You might miss a bit more variety at the buffet, or perhaps slightly better-quality pastries among the buffet desserts, but it’s true they use top brands and the food is good.

Se echa quizás un poco de menos algo de más variedad en el buffet o quizás en la bollería de los postres del buffet algo de más calidad pero es cierto que trabajan con primeras marcas y la comida está buena.

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Fabulous

8.3 Isiss Travelled with family September 2026 The facilities are great for the children’s enjoyment, lots of entertainment, and the K-pop show was brilliant.

Las instalaciones, están muy bien para el disfrute de los niños,.mucho entretenimiento y el espectaculo de las kpop estuvo genial.

They should improve the buffet area — just one dining room for so many people meant huge queues to get food. The pool inflatables and the entertainment area closed at midnight; they should stay open later, since you’re supposed to be on holiday and you barely have any time to enjoy them. While you’re eating and watching the show you don’t have time to go to the inflatables, which only open at eight in the evening. So there’s no time.

Mejoraría el área del buffet, solo un comedor para tantísima gente, se muntaba muchísima cola para coger la comida, y los servicios de colchonetas y recreativo cerraba a las 12, deberían de dejarlo más tarde, pues se supones que estás de vacaciones, y apenas te da tiempo de disfrutar ya que mientras cenas y ces espectáculo no tienes tiempo de ir a las colchoneta que abren a las ocho de la tarde. Con lo cual no hay tiempo.

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Fabulous

10 Nuria Travelled with family September 2026 We enjoyed it; the Water Slides are fantastic, the pools and entertainment too, and our children had a great time. The food was spectacular with lots of variety. THEY OFFER SPECIAL ATTENTION FOR INTOLERANCES AND ALLERGIES, PREPARING SEPARATE DISHES. I RECOMMEND IT.

Hemos disfrutado, los toboganes son fantasrmticos, las piscinas, las animaciones, nos niños han gozado. La comida espectacular, mucha variedad. ATENCION EXCLUSIVA PARA INTOLERANCIA Y ALERGIAS ELABORANDO LAS COMIDAS APARTES. LO RECOMIENDO.

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Superb

9.7 DORI September 2026 The hotel is fabulous for children, the drinks are top brands and it’s very comfortable, with lots of activities.

El hotel es fabuloso para los niños, las bebidas de primeras marcas y es muy cómodo, muchas actividades

They should let you use the all-inclusive on the last day when you arrive at night on the first day.

Deberían de dejar que gastaras el todo incluido el último dia cuando llegas por la noche el primer dia

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Superb

7.4 Cristian Travelled with family September 2026 Water attractions and catering services.

Atracciones de aguas y servicios de restauración.

Entertainment for adults

Animación para mayores

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Very good

6.9 Veronyka Travelled with family September 2026 Rooms are new and spacious, especially the bathroom — the shower is very large and roomy. The facilities are very clean, with big pools and plenty of entertainment for children and adults. There are always drinks and food available at the beach bars, and another plus is the train that takes you to the beach, which ran frequently.

Habitaciones nuevas y amplias sobretodo el cuarto de baño ducha muy grande y espaciosa. Las instalaciones muy limpias piscinas grandes y con mucha animación para niños y adultos. Siempre hay bebida y comida en los chiringuitos y otro punto a favor el tren que te lleva a la playa, que pasaba con frecuencia.

I would improve the cleanliness of the rooms — they didn’t mop or sweep properly and there were lots of ants and insects. The bed was very big; the only downside was the pillows were too soft (but that’s a matter of taste). As for the food and buffet, it was not very varied, especially breakfasts which were always the same, and there were big crowds, especially from Thursday to Sunday. There were long queues to get some meat, which was always pork or chicken, and the fish ran out quickly because there were only two grills. The desserts were a bit more varied but basic. For the price you pay, they should improve the variety and quality of the food.

Mejoraria la limpieza de las habitaciones no pasaban la mopa ni barrian y habia muchas hormigas y bichos, cama muy grande, lo malo las almohadas demasiado blandas (pero eso son gustos). Con respecto a la comida o buffet poco variado sobretodo desayunos siempre igual y mucha aglomeración de gente sobretodo de jueves a domingo muchas colas para coger algo de carne que era siempre carne de cerdo o carne de pollo y pescado igua que se terminaba enseguida porque solo habia dos planchas, los postres algo mas variados pero todo de batalla, para el precio que se paga si mejoraría la variedad y la calidad de la comida.

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Very good

9.7 Ivan Travelled with family September 2026 Everything very good, excellent

Todo muy bien, excelente

Having to carry the pram and children up the stairs — they should have put us on the ground floor.

Tener que subir escaleras con carro y niños, me deberían a ver puesto en la planta baja

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Superb

9.7 Maria Jose Travelled with family September 2026 It was a great experience; we enjoyed it a lot.

Ha sido una gran experiencia, hemos disfrutado mucho

They gave us rooms on a first floor with no lift, and didn’t take into account that there were octogenarians in the group.

Nos han dado habitaciones en una primera planta sin ascensor, no han tenido en cuenta que había personas octogenarias en el grupo.

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Superb

9.1 Jenifer Travelled with family September 2026 The food was great and the entertainment staff were the best! Overall the staff were very good.

La comida genial y el personal de animación los mejores! En general el personal muy bien.

The room cleaning was poor; on some days they didn't even sweep.

La limpieza de las habitaciones, hubo días que no barrieron.

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Superb

10 Carlos Travelled with couple September 2026

De tudo

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Superb

8 Miguel Travelled with family September 2026 The complex itself is a lot of fun for the kids

O complexo em si é muito divertido para os miúdos

There wasn't much variety at the buffet. And that big scare with the fire that broke out in the restaurant

Pouca variedade no bufete. E o valente susto com o incêndio que houve no restaurante

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Fabulous

9.7 Maria Vanesa Travelled with family September 2026 A great place to go with the family, very friendly staff, excellent entertainment, kept us entertained all day.

Un gran sitio para ir en familia, perdón muy amable, animación muy buena, todo el día entretenidos.

One small complaint: the apartment we got had nowhere to dry clothes — they should provide something.

Por poner una pega, el apartamento que nos tocó no tenía donde secar ropa, deberían poner algo.

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Superb

4.9 Paula Travelled with family September 2026 The pool area and the facilities in general are very good. Most of the staff are very friendly.

La zona de las piscinas y las instalaciones en general está muy bien. Personal casi todo muy simpático

Poor cleanliness — rooms aren’t serviced every day, poor handling of emergencies and superiors disrespecting staff in front of guests.

Mala limpieza no pasan todos los días, mala gestión de las emergencias y faltas de respeto de superiores a empleados delante de los clientes

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Disappointing

10 Juan Manuel September 2026 It's like going to the Caribbean but in Spain. Spectacular. I've never been anywhere better and I doubt I ever will be.

Es como ir al caribe pero en España. Espectacular . Nunca e estado en un sitio mejor y dudé que lo vaya a estar

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Superb

10 Maria Del Carmen Travelled with family September 2026 A 10 out of 10 for everything: California-style facilities, rooms, entertainment, lots of cleaning staff and very friendly, attentive waiters. The activity leaders were great — lovely and fun: Javivi, the one from Cádiz, Marta, Alicia… The performances — the magician, DJ, singers and saxophonists — and the rest of the shows were all really cool and very well done. An incredible variety and quality of food; we’ll definitely repeat. 100% recommended, everything beautiful and very high quality.

Un 10 en todo , instalaciones al estilo california , habitaciones, diversión, muchos personal d e limpieza y camareros muy amables y atentos, los monitores encargados de las actividades super bien son un encanto y divertidos , javivi, el de cádiz, marta alicia… las actuaciones el mago , dj , cantantes y saxsofonistas como el resto de espectáculos chulisimos y super bien vamos, una barbaridad de variedad de comida y calidad amos para repetir 100% recomendable, todo precioso y calidad muy buena .

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Superb

7.4 Pedro Travelled with family September 2026 The food is fine, the entertainment is very good and the staff are very attentive.

La comida está bien, la animación muy bien y el personal muy atento.

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Very good

10 Francisco Jesus September 2026 The service, the variety of entertainment, the quantity and quality of the food, the pools — everything.

La atención,la variedad de distracción que hay,la cantidad y calidad de la comida,piscinas,todo.

Nothing

Nada

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Superb

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Frequently asked questions about ON City Resort - All Inclusive Prime

Does the ON City Resort - All Inclusive Prime have wifi connection?

The ON City Resort - All Inclusive Prime offers free Wi-Fi in public areas.
The ON City Resort - All Inclusive Prime offers Wi-Fi for a fee.
The ON City Resort - All Inclusive Prime has Wi-Fi.

Can I stay with a pet at ON City Resort - All Inclusive Prime?

Pets are not allowed at ON City Resort - All Inclusive Prime.

Is there children's cots available at ON City Resort - All Inclusive Prime?

The ON City Resort - All Inclusive Prime has cots available at the hotel (please request before your trip, subject to availability). Check the conditions.

What can I do at ON City Resort - All Inclusive Prime?

The ON City Resort - All Inclusive Prime offers the following activities (some may be for a fee):

Masseur

Does the ON City Resort - All Inclusive Prime have a swimming pool?

Yes, ON City Resort - All Inclusive Prime has a swimming pool (this service could have an extra fee). Here you have more info about the swimming pool and other facilities.

Outdoor swimming pool (summer season)
Water slides at the hotel

Does the ON City Resort - All Inclusive Prime have a 24h reception?

Yes, ON City Resort - All Inclusive Prime has a 24-hour reception.

Is there heating in ON City Resort - All Inclusive Prime?

Yes, ON City Resort - All Inclusive Prime has heating in the common areas.

Is there air conditioning in the common areas at ON City Resort - All Inclusive Prime?

Yes, ON City Resort - All Inclusive Prime has air conditioning in the common areas.

Is there a restaurant at ON City Resort - All Inclusive Prime?

Yes, ON City Resort - All Inclusive Prime has a restaurant.

Is there a bar at ON City Resort - All Inclusive Prime?

Yes, ON City Resort - All Inclusive Prime has a bar.

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Twitter (X)	personalization_id	Stores preferences to personalize content and ads.	Twitter (X)	2 years
TikTok	odin_tt	Tracks and analyzes user behavior.	TikTok	13 months
TikTok	tt_chain_token	Tracks user behavior across pages and sessions.	TikTok	5 months
TikTok	ttwid	Identifies users to deliver recommendations and ads.	TikTok	11 months
TikTok	ttcsid*	This cookie, managed by TikTok, tracks the session when a user clicks on TikTok ads. It allows to assign a unique identifier to better understand the user's behavior and measure the actions or conversions performed during that same session.	TikTok	3 months
Spotify	__spdt	Cookie used by Spotify to analyze user interactions on a website, specifically focusing on the actions audio users take after listening to or watching an ad.	Spotify	13 months
DoubleClick (Google)	test_cookie	This cookie is used to determine whether the user's browser supports cookies.	Google Ads / DoubleClick	15 minutes
Google	g_state	Stores the user's logout state and is set when using the One Tap popup or automatic login.	Google One Tap	7 days
Google	g_csrf_token	Used as a security measure to verify the authenticity of requests during login with Google and protect the user against CSRF attacks.	Google One Tap	5 minutes
Google	LSOLH	Cookie used to manage the user session and authentication in Google services.	Google	1 year
Google	__Secure-ENID	This cookie is used by Google to remember user preferences and other relevant information in order to improve the browsing experience.	Google	13 months
Google	NID	This cookie is used by Google to remember user preferences and other relevant information in order to improve the browsing experience.	Google	6 months
Datadog	_dd_s	Cookie used to aggregate all events generated from a single user session across multiple pages. It contains the current session ID, whether the session is excluded due to sampling and the session expiration date. In this way, the system can better understand how the user uses the various sites in that session.	Datadog	4 hours
Amazon CloudFront	CloudFront-Key-Pair-Id	Used to control access to restricted content in CloudFront.	Amazon CloudFront	Varies by configuration
Amazon CloudFront	CloudFront-Policy	Contains the base64-encoded access policy for restricted content.	Amazon CloudFront	Varies by configuration
Amazon CloudFront	CloudFront-Signature	Contains the digital signature of the access policy to verify authenticity.	Amazon CloudFront	Varies by configuration

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