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ON City Resort - All Inclusive Prime

Name: ON City Resort - All Inclusive Prime
Address: Sector Garza Imperial, 2, Matalascanas, 21760
Price range: Descubre precios y ofertas para este alojamiento
Rating: 8.3

Sector Garza Imperial, 2, Matalascanas

8.3 See 97 reviews

Map

Sector Garza Imperial, 2, Matalascanas

8.3 See 97 reviews

Map

Check-in/out and other info

Accommodation facilities/services

24 h reception
Heating
Air-conditioning in the main facilities
Shared Bathrooms
Access for people with reduced mobility in main areas (no adapted bathroom in the bedrooms)
Adapted for people with reduced mobility
Restaurant
Bar
Vending machine
Snack bar
Not Pet-Friendly
Massage Parlour
Games room
Laundry Service
Free Luggage Room
Safe at the reception
Door man
Cleaning service with extra charge
Garden
Balcony
Tennis Court
Zona de juegos
Solarium
Children's Club
Free Wi-Fi in common areas
Outdoor Pool (summer)

Room services

TV
Telephone
Hairdryer
Heating
Air Conditioning
Desk
Safe
Toilet
Shower
Amenities
Bedding available
Towels available

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Parking

The accommodation has an outdoor car park with extra charge

16€ / Per day

Electric vehicle charger available (check details by calling the lodge).

Pet Policy

Pets are not permitted in this accommodation.

About the accommodation

The ON City Resort - All-Inclusive Prime 4* is located in a complex on Doñana Beach, in Matalascañas, in the province of Huelva. Ideal for couples or families looking to unwind and enjoy the south!

The hotel has 564 rooms fully equipped with everything you need for your stay. It has a unique water park on the Costa de la Luz, where children and adults will enjoy. It also has a pool bar, buffet restaurant, a leisure area with an extensive entertainment program, live music, children's club...

The resort is located 1km from the beach and has a tourist train running throughout the day to communicate with the beach area where the On City Beach Club is located. Once there, we recommend you to enjoy the gastronomic proposal or a cocktail with live music or DJs that will liven up the evenings and make you enjoy the sunset of Doñana.

Enjoy its fine golden sandy beaches! The resort is located just over 1km from Matalascañas beach and 46km from the Muelle de las Carabelas. A little further, 3.2km away, you will find the Matalascañas Torrelahiguera beach and, 5km away, the Asperillo cliff. You can take the free tourist train that takes guests to Matalascañas beach every half hour.

On the other hand, thehe Doñana National Park, which has become in recent years a tourist center that is visited every year by a large number of holidayers and families.

Don't think twice and book at theON City Resort - All-Inclusive Prime 4* for a well-deserved holiday!

Some of the services listed may be considered as extras. Please check with the reception desk upon your arrival. This information is subject to change by the accommodation.

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ON City Resort - All Inclusive Prime Sector Garza Imperial, 2

What our customers say about the accommodation

8.3

Very good

Based on 97 reviews

Photos from our customers

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All of these reviews have been thoroughly reviewed and authenticated.

1 Paul Travelled with family June 2025 The facilities

Las instalaciones

The buffet was very poor with little food.

El bufet muy pobre y poca comida,

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Basic

4 Alaitz Travelled with family June 2025 The pool and the Water Slides are amazing. The theme, the decoration, the little houses with their streets are really cool. The lifeguards and the staff are top-notch.

La piscina y los toboganes una pasada. La temática, la decoración las casitas con sus calles muy chulo. Los socorristas y el personal de 10.

They gave us the room 1 hour later. The room: day 1, they didn't make it, day 2, when we returned to the room around 4:30 pm it was still not done, I only asked for a towel change as the child was going to take a nap. Day 3, they made it but how? The sheets were not tight, they didn't remove the dust from the nightstand (which is noticeable as soon as you enter since it faces the balcony and gets all the sun). The food was very bad, almost the same every day... A lot of low-class people, showing off with their jewelry and noticeable by their manners. That's why there is so much security... they seem like bouncers from a club. The evening entertainment is very weak, you can tell they are just starting out. We lost interest in extending our stay.

Nos dieron 1h mas tarde la habitación. La habitacion: dia 1, no la hicieron, día 2, cuando volvimos a la habitación a eso de las 16:30 h seguía sin hacer, pedí solo cambio de toallas ya q el niño se iba a la siesta. Día 3, nos la hicieron pero como? Las sabanas sin tensar, sin quitar el polvo de la mesita (que da al ojo según entras ya q está frente al balcón y le da todo el sol). La comida muy mala, todos los días es casi parecido... Mucha gentuza, que se hacen ver con sus joyas y notar por sus modales. Por algo se ve tanta seguridad...parecen los machacas de la disco. Las animaciones de la noche son muy flojas, se nota que están empezando. Se nos quitaron las ganas de alargar la estancia..

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Basic

7.4 María José Travelled with family June 2025 We have enjoyed the facilities, especially the children.

Hemos disfrutado de las instalaciones, sobre todo los niños

The atmosphere leaves much to be desired, with a somewhat problematic and rude customerele. I imagine it's the tourism in that area.

El ambiente deja mucho que desear, con una clientela un tanto problemática y mal educada. Imagino que es el turismo de esa zona

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Good

5 Cristina Travelled with family June 2025 The facilities are very nice, new, and there are many areas for children based on their age.

Las instalaciones están muy bien, nuevas, y hay muchas zonas para niños en función de su edad.

Regarding the room, the cleanliness left much to be desired. They did not sweep the room a single day. The food was very repetitive and the tables were too close together, making it impossible to pass through, just like the sun loungers in the pool area. Finally, I want to say that there are many people with very little respect in this hotel, having late-night gatherings under the rooms as if they were in their own neighborhood, making noise and leaving everything full of trash. In addition, the children of these people were going around the pools intimidating other children. I would not return to this hotel.

Respecto a la habitación, la limpieza dejaba mucho que desear. No barrieron la habitación ni un solo día. La comida muy repetitiva y las mesas muy juntas no se podía pasar, al igual que las hamacas en la zona de piscinas. Por último quiero decir que hay mucha gente con muy poco respeto en este hotel, haciendo reuniones nocturnas debajo de las habitaciones como si estuviesen en su barrio, haciendo ruido y dejándolo todo repleto de basura. Además los hijos de estas personas iban por las piscinas intimidando a los demás niños. No volvería a este hotel.

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Average

7.7 Maria Jose June 2025 Pool and water slide facilities

Las instalaciones de piscina y toboganes

I would improve the variety of food and the temperature of the food, except for the grill, everything else is cold. The hotel cannot control who makes a booking, but if they do not behave properly, they should be reprimanded. It cannot be that they are in a group at 1 in the morning making noise and skidding with the car, leaving all the trash on the stairs and no one reprimands them.

Mejoraría la variedad de comida y la temperatura de la comida, menos lo de plancha, lo demás todo frío. El hotel no puede controlar quién hace una reserva, pero si no saben estar, deberían de llamar la atención. No puede ser que estén en corrillo a las 1 de la mañana haciendo ruido y derrapes con el coche , y dejando toda la basura en las escaleras y nos le llamen la atención.

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Good

8 Ricard Travelled with family June 2025 The best are the pools and the all-inclusive.

Lo mejor las piscinas y el todo incluido

We had problems with the room, the air conditioning wasn't working, but they moved us to another room and it was fine.

Tuvimos problemas con la habitacion, que no iba el aire acondicionado , pero nos cambiaron de habitación y bien.

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Very good

10 Alberto Travelled with family June 2025 Very nice hotel, new, good food, amazing pools.

Hotel muy bonito, nuevo, buena comida, increíbles piscinas,

To improve something, I would suggest enhancing the children's animation a bit, it seems quite limited to me, although the animation team makes an effort. I would also organize other types of activities. For adults, I miss evening shows (like magicians, acrobatics...). I would also include potato chips and olives in the gala dinners, as you already have everything else! Highly recommended.

Por mejorar algo propondría un poco mejorar la animación infantil, me parece bastante escasa, aunque los chicos se animación se esfuerzan, pero realizaría otro tipo de actividades, también para los adultos echo en falta espectáculo nocturnos ( tipo mago, acrobacias...) también pondría en las galas patatas fritas de las de bolsa y aceitunas ya que de lo otro tienes de todo! Muy recomendable

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Excellent

9.1 Rocío Travelled with family June 2025 Everything is great, the resort doesn't lack a single detail. Worth mentioning are the entertainment activities for both children and adults.

Todo genial, al complejo no le falta un detalle. A destacar las actividades de animación tanto infantiles como adultos.

The buffet could use a bit more variety. In relation to how spectacular the whole hotel is, it falls a bit short.

El buffet, pondría algo más de variedad. En relación con lo espectacular que es todo el hotel , se queda un poco corto.

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Excellent

10 Alvaro Traveled solo June 2025 Everything is great.

Todo está estupendamente

Only what should be added besides the outdoor area is an indoor room for shows and activities, because as it is not the Costa del Sol where the weather is stable, here, like in my land, Cádiz, the west wind and other winds blow, so either it gets chilly at night or you end up flying away. It's just a suggestion, everything else is perfect.

Solo qué debería tener aparte dé la descubierta tb una sala interior dé espectáculos y actividades, porque cómo no es la costa del sol qué él clima sé mantiene, aquí cómo en mi tierra Cádiz, sopla el poniente y demás vientos,con lo cuál o hace por la noche fresquito o sales volando,es una sugerencia sólo,lo demás dé 10

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Excellent

10 Toñi Travelled with family June 2025 Everything has been perfect

Todo ha sido perfecto

A indoor show room would be needed, due to the weather of that coast.

Haría falta una sala dé espectáculos interior, por él clima dé ésa costa

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Excellent

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Frequently asked questions about ON City Resort - All Inclusive Prime

Does the ON City Resort - All Inclusive Prime have wifi connection?

The ON City Resort - All Inclusive Prime offers free Wi-Fi in public areas.

Can I stay with a pet at ON City Resort - All Inclusive Prime?

Pets are not allowed at ON City Resort - All Inclusive Prime.

What can I do at ON City Resort - All Inclusive Prime?

The ON City Resort - All Inclusive Prime has the following activities available (some may be for a fee).

Masseur

Does the ON City Resort - All Inclusive Prime have a swimming pool?

Yes, ON City Resort - All Inclusive Prime has a swimming pool (this service could have an extra fee). Here you have more info about the swimming pool and other facilities.