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7.9
Very good
See 31 reviews
Cleanliness
Fabulous
Staff
Fabulous
Hotel Facilities
Fabulous
7.9
Very good
See 31 reviews
Cleanliness
Fabulous
Staff
Fabulous
Hotel Facilities
Fabulous
Price Quality Ratio
Very good
Rooms
Very good
Food
Very good
​Facilities and services
Wifi and Internet
Spa and wellness
Swimming pools
See all services and facilities
Check-in and check-out times
Check-in
from 15:00
Check-out
before 12:00
Pestana Royal All Inclusive Ocean & Spa Resort ESTRADA MONUMENTAL 275
Hotel location
See map
Accommodation features
Near the beach
Internal parking
Pool
Spa
Pestana Royal All Inclusive Ocean & Spa Resort
Customer photos

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Facilities and services

Main Areas

24 h reception
Air-conditioning in the main facilities
Lift

Restaurant

Restaurant
Bar
Snack bar

Wifi and Internet

Wi-Fi
Free Wi-Fi in common areas
Free Wi-Fi

Pets

Not Pet-Friendly

Spa and wellness

Massage Parlour
Sauna
Spa (for a fee and reservation required)

Swimming pools

Indoor swimming pool
Outdoor Pool (summer)
Outdoor pool (all season)

Facilities

Garden
Balcony
Tennis Court
Fintess Centre
Solarium

Main Hotel Services

Free Luggage Room
Loungers
Safe at the reception
Door man

Activities

Mini golf

Car Park

Parking Extra charge
Price: 15€ per day
Advance bookings are not possible. Please inquire upon arrival.
+info

Room services

These services are general and may vary according to the type of room.

General room services

TV
Telephone
Heating
Air Conditioning
Pay mini-fridge
Alarm Service
Desk
Safe
Cabinet

Bathroom

Amenities
Shower or bathub
Hairdryer
Private bathroom
Emergency handle in WC

Other services

Access to upper floors by elevator

Check-in/out and other info
Breakfast schedule: From 07:00 a.m. to 11:00 p.m.
Lunch schedule: From 12:30 a.m. to 2:30 p.m.
Dinner schedule: From 6:30 p.m. to 10:00 p.m.
Price of cots: Free (upon request and availability)
Access to the SPA: Gratuitous. Hours: from 9:00 a.m. to 8:00 p.m. Children up to 12 years old must be accompanied by an adult.

Pet Policy

Pets are not permitted in this accommodation.

About the accommodation

This exclusive first class hotel has wonderful views of the Atlantic, as it is located on a cliff of Funchal, about 4 kilometres from the lively center of the city (shuttle service included). You can reach on foot shops (50 meters), restaurants, bars at 600 m, discos at 1 km, public transport stop at about 50 m. Luxury complex with magnificent facilities, with a great gastronomic offer.

Some of the detailed services may be paid. You can check their rates directly at the establishment. This information is subject to changes by the accommodation.

Some of the services listed may require a fee. You can check the rates directly at the accommodation. All information in this listing is subject to change by the accommodation. If you have any questions, please contact us.

Legal information

This accommodation is managed by a legal entity. The provision of the accommodation service is therefore carried out within the framework of a business or professional activity.
License number: 3607

Tourism tax

The tourist tax is not included in the final price of your booking and must be paid at reception on the day of arrival. Children up to 12 years old are exempt from this tax.
The tourism tax in a 5 * Hotel is 2 € per person and night.

What our travellers say

7.9
Very good
Based on 31 reviews
Real reviews
All reviews are checked and verified.
Real reviews
All reviews are checked and verified.
10 Rosa Maria Travelled with couple August 2018
LA EXPERIENCIA A SIDO FANTASTICA
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Superb
4.5 Jonatan Travelled with family August 2018 The swimming pool. The atmosphere it has with the music and its beach bar. The bed in the room.
La piscina. El ambiente que tiene con la música y su chiringuito. La cama de la habitación.
The lack of responsibility and professionalism of the hotel restaurant staff. The room does not correspond to a five star hotel. The air conditioning was more or less ok. Some customers were given a superior room, paying for an inferior room and we who are on honeymoon and asked for it in advance were given an inferior room. They did not take care of my wife's lactose intolerance.
La poca responsabilidad y profesionalidad del personal de los restaurantes del hotel. La habitación no corresponde a un hotel de cinco estrellas. El aire acondicionado más o menos bien. A unos clientes le dieron habitación superior, pagando una inferior y nosotros que vamos de luna de miel y lo pedimos con antelación nos dan una inferior. No vigilaron la intolerancia a la lactosa de mi mujer.
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Disappointing
6.7 Juanjo Travelled with  friends August 2018
Las instalaciones del hotel, la piscina, el bar de esta, el jardin central, y el minigolf
Horarios y variedad en la comida del bufet, así como la calidad de esta. Los españoles tenemos unos horarios más tardíos de los que te obliga el hotel. Enchufes escasos y mal situados en la habitación IMPORTANTE: Debido a fuertes vientos, fué imposible salir del aeropuerto de Madeira ese día, la compañia aeréa VUELING, encargada de este viaje, nos dejó colgados durante toda la noche en el aeropuerto de Funchal, (incluidos bebés, niños pequeños y ancianos) mientras que los otros 6 vuelos cancelados, a las 23:00 ya estaban realojados en hoteles, nunca más viajaré con VUELING.
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Very good
5 Maria Isabel Travelled with couple August 2018 the hotel pool was very nice.
la piscina del hotel estaba muy bien.
The food in the restaurant was terrible, always the same and bad. The room was hidden and there was no elevator to get there, we had to walk the suitcases around the hotel.
la comida del restaurante fatal siempre lo mismo y mal. la habitación escondida y no había ni ascensor para llegar, tuvimos que pasear las maletas por todo el hotel.
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Pleasant
7.3 Ventisca Travelled with family August 2018 All in all, the hotel is very nice and the rooms are very spacious and in my case the views were spectacular.
Todo bien en general ,el hotel muy bien y las habitaciones muy amplias y en mi caso las vistas espectaculares
I did not like the opening hours of the pool bar service. Since the pool closes at 20:00 and after 18:30 they do not serve you anything.
No me a gustado el horario del servicio de bar de la piscina Ya que la piscina la cierran a las 20:00 y a partir de las 18:30 ya no te sirven nada
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Very good
7.8 Laura Travelled with couple August 2018
Han sido las mejores vacaciones el hotel en si estupendo y el personal la verdad es que ha sido maravilloso nos hemos sentido como en casa. La verdad es que hemos quedado encantados si algún día volviéramos a la Isla repetiriamos sin duda alguna.
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Very good
9.3 Victor Travelled with couple August 2018
Pasamos una semana muy acogedora ,tranquila y divertida. Las instalaciones del hotel y el personal en lineas generales muy buena.
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Superb
8.3 Emilio Travelled with couple August 2018
Todo en general
Picnic muy flojo
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Fabulous
8 Manuel Travelled with couple August 2018
El Hotel fabuloso super limpio y muy buena atención. Bien ubicado para repetir
Poca animacion
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Fabulous
5.7 Jose Luis Travelled with family August 2018
La ubicación.
La calidad y servicio no es ni de lehos un 5 estrellas. Como mucho un 4 estrellas.
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Pleasant
8 Andrés Travelled with family August 2018
Excelente hotel, personal profesional y muy agradable. La comida estupenda. Buena organización en general. Madeira una preciosidad.
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Fabulous
7.7 Jose Luis Travelled with couple August 2018
La atención de los personal en general. Muy atentos profisionalmente. Es lo que llevo de recuerdo positivo. Muchas gracias a todos. El servicio en general, bastante positivo. Equipo de limpieza, equipo de buffet y buffet piscinas, equipo de recepción. Gracias.
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Very good
7.7 Andres August 2018
Todo ha estado fantástico en general.
Pequeños detalles como que en la piscina no controlen el uso de hinchables o de la gente jugando con pelotas.
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Very good
7.3 Jose Luis Travelled with couple August 2018
Amabilidad y disposición de todos los empleados,el ambiente,las habitaciones enormes,en general todo perfecto salvo el bufet
La informacion en el hotel en varios idiomas pero en español ni un solo cartel,ni siquiera nada de prensa en español,las comidas del bufet sosas sin sabor,en los tres restaurantes del hotel,perfecta la comida.
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Very good
10 Xavi Travelled with couple August 2018
El hotel, el personal, el trato, la variedad y la calidad de la comida, los servicios del hotel y la relación calidad/precio ha sido inmejorable!
Nos ha gustado todo.
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Superb
8.3 José María Travelled with couple August 2018
El personal maravilloso,muy atentos no hemos tenido ningún problema y nos hemos encontrado muy a gusto.
Quizás la comida muy repetitiva aunque mucha variedad pero no de nuestro gusto.
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Fabulous
8.7 Family Travelled with family August 2018
Ubicación hotel Personal Servicios Coordinación con cntravel muy atentos
Check out a las 12.00 pero El check in fue a las 21.00. Cancelación del vuelo de vuelta!
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Fabulous
7.7 Ramona Travelled with couple July 2018
Instalaciones muy buenas.
La comida nos ha parecido un poco repetitiva.
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Very good
7 Olga Travelled with family July 2018
La isla es preciosa. La comida del hotel buena si no tienes alguna alergia. El personal muy atento. El jardín es precioso. Las visitas desde la piscina inmejorables y el acta la playa muy cómodo. Está bien comunicado por autobús.
El buffet está indicado los alérgenos a medias y hay contaminación cruzada por los clientes que cogen distintos servidores... La animación diaria es un horror si quieres descansar. El primer día pedimos cambio de habitación porque holia a tabaco y el ruido del baile era terrible. Las tumbonas sombrillas y la zona de la piscina en general necesita una renovación. Los baños de la zona de piscina estaban sucios.
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Very good
7 Carmela Travelled with couple July 2018
El hotel era muy bonito. Dos piscinas amplias y muy limpias. No había problema si querias llevarte una botella de agua o una pieza de fruta fuera del recinto.
Tuvimos el problema de que el autobús de cortesía de vuelta al hotel cambio de emplazamiento por un evento y solo estaba indicado en la parada del hotel y no en la parada de vuelta. A ciertas horas no había hamacas disponibles.
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Very good
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Frequently asked questions about Pestana Royal All Inclusive Ocean & Spa Resort

Does the Pestana Royal All Inclusive Ocean & Spa Resort have wifi connection?

  • The Pestana Royal All Inclusive Ocean & Spa Resort offers free Wi-Fi throughout the hotel.
  • The Pestana Royal All Inclusive Ocean & Spa Resort offers free Wi-Fi in public areas.
  • The Pestana Royal All Inclusive Ocean & Spa Resort has Wi-Fi.

Can I stay with a pet at Pestana Royal All Inclusive Ocean & Spa Resort?

Pets are not allowed at Pestana Royal All Inclusive Ocean & Spa Resort.

What can I do at Pestana Royal All Inclusive Ocean & Spa Resort?

The Pestana Royal All Inclusive Ocean & Spa Resort offers the following activities (some may be for a fee):
  • Spa for a fee
  • Masseur
  • Sauna

Does the Pestana Royal All Inclusive Ocean & Spa Resort have a swimming pool?

Yes, Pestana Royal All Inclusive Ocean & Spa Resort has a swimming pool (this service could have an extra fee). Here you have more info about the swimming pool and other facilities.
  • Outdoor swimming pool (summer season)
  • Outdoor swimming pool (all season)
  • Indoor swimming pool

Does the Pestana Royal All Inclusive Ocean & Spa Resort have a 24h reception?

Yes, Pestana Royal All Inclusive Ocean & Spa Resort has a 24-hour reception.

Is there air conditioning in the common areas at Pestana Royal All Inclusive Ocean & Spa Resort?

Yes, Pestana Royal All Inclusive Ocean & Spa Resort has air conditioning in the common areas.

Is there a restaurant at Pestana Royal All Inclusive Ocean & Spa Resort?

Yes, Pestana Royal All Inclusive Ocean & Spa Resort has a restaurant.

Is there a bar at Pestana Royal All Inclusive Ocean & Spa Resort?

Yes, Pestana Royal All Inclusive Ocean & Spa Resort has a bar.