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Pestana Royal PremIum All Inclusive Ocean & Spa Resort

ESTRADA MONUMENTAL 275
• 3.8 km from the centre of Funchal
7.9 See 31 reviews

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Pestana Royal PremIum All Inclusive Ocean & Spa Resort ESTRADA MONUMENTAL 275
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Accommodation features
Beachfront
Internal parking
Pool
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Pestana Royal PremIum All Inclusive Ocean & Spa Resort
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Facilities and services

Main Areas

24 h reception
Air-conditioning in the main facilities
Lift

Restaurant

Restaurant
Bar
Snack bar

Wifi and Internet

Wi-Fi
Free Wi-Fi in common areas
Wi-Fi (to be paid at reception)

Spa and wellness

Massage Parlour
Sauna

Swimming pools

Indoor swimming pool
Outdoor Pool (summer)

Facilities

Garden
Balcony
Solarium

Main Hotel Services

Free Luggage Room
Safe at the reception
Door man

Baby cribs

Free Baby Cot (on request)

Activities

Mini golf

Room services

These services are general and may vary according to the type of room.

Room Services

TV
Telephone
Hairdryer
Heating
Air Conditioning

Bathroom

Toilet
Shower or bathub

Parking

The accommodation has an indoor car park with extra charge
This accommodation does not allow you to reserve your car park space in advance. Car Park is subject to availability at the time of your arrival.

Pet Policy

Pets are not permitted in this accommodation.

About the accommodation

This exclusive first class hotel has wonderful views of the Atlantic, as it is located on a cliff of Funchal, about 4 kilometres from the lively center of the city (shuttle service included). You can reach on foot shops (50 meters), restaurants, bars at 600 m, discos at 1 km, public transport stop at about 50 m. Luxury complex with magnificent facilities, with a great gastronomic offer.

Some of the detailed services may be paid. You can check their rates directly at the establishment. This information is subject to changes by the accommodation.

Legal information

This accommodation is managed by a legal entity. The provision of the accommodation service is therefore carried out within the framework of a business or professional activity.
License number: 3607

Tourism tax

The tourism tax isn't included in the booking price, as it's mandatory to pay this tax directly at the hotel reception. Children under the age of 12 are exempt from this tax. 
The tourism tax in a 5 * Hotel is 2 € per person and night.

What our customers are saying about the accommodation

7.9
Good
Based on 31 reviews
Real reviews
All reviews have been carefully checked and verified.
10 Rosa Maria Travelled with couple August 2018
LA EXPERIENCIA A SIDO FANTASTICA
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Excellent 4.5 Jonatan Travelled with family August 2018 The swimming pool. The atmosphere it has with the music and its beach bar. The bed in the room.
La piscina. El ambiente que tiene con la música y su chiringuito. La cama de la habitación.
The lack of responsibility and professionalism of the hotel restaurant staff. The room does not correspond to a five star hotel. The air conditioning was more or less ok. Some customers were given a superior room, paying for an inferior room and we who are on honeymoon and asked for it in advance were given an inferior room. They did not take care of my wife's lactose intolerance.
La poca responsabilidad y profesionalidad del personal de los restaurantes del hotel. La habitación no corresponde a un hotel de cinco estrellas. El aire acondicionado más o menos bien. A unos clientes le dieron habitación superior, pagando una inferior y nosotros que vamos de luna de miel y lo pedimos con antelación nos dan una inferior. No vigilaron la intolerancia a la lactosa de mi mujer.
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Basic 6.7 Juanjo Travelled with  friends August 2018
Las instalaciones del hotel, la piscina, el bar de esta, el jardin central, y el minigolf
Horarios y variedad en la comida del bufet, así como la calidad de esta. Los españoles tenemos unos horarios más tardíos de los que te obliga el hotel. Enchufes escasos y mal situados en la habitación IMPORTANTE: Debido a fuertes vientos, fué imposible salir del aeropuerto de Madeira ese día, la compañia aeréa VUELING, encargada de este viaje, nos dejó colgados durante toda la noche en el aeropuerto de Funchal, (incluidos bebés, niños pequeños y ancianos) mientras que los otros 6 vuelos cancelados, a las 23:00 ya estaban realojados en hoteles, nunca más viajaré con VUELING.
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Good 5 Maria Isabel Travelled with couple August 2018 the hotel pool was very nice.
la piscina del hotel estaba muy bien.
The food in the restaurant was terrible, always the same and bad. The room was hidden and there was no elevator to get there, we had to walk the suitcases around the hotel.
la comida del restaurante fatal siempre lo mismo y mal. la habitación escondida y no había ni ascensor para llegar, tuvimos que pasear las maletas por todo el hotel.
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Average 7.3 Ventisca Travelled with family August 2018 All in all, the hotel is very nice and the rooms are very spacious and in my case the views were spectacular.
Todo bien en general ,el hotel muy bien y las habitaciones muy amplias y en mi caso las vistas espectaculares
I did not like the opening hours of the pool bar service. Since the pool closes at 20:00 and after 18:30 they do not serve you anything.
No me a gustado el horario del servicio de bar de la piscina Ya que la piscina la cierran a las 20:00 y a partir de las 18:30 ya no te sirven nada
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Good 7.8 Laura Travelled with couple August 2018
Han sido las mejores vacaciones el hotel en si estupendo y el personal la verdad es que ha sido maravilloso nos hemos sentido como en casa. La verdad es que hemos quedado encantados si algún día volviéramos a la Isla repetiriamos sin duda alguna.
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Good 9.3 Victor Travelled with couple August 2018
Pasamos una semana muy acogedora ,tranquila y divertida. Las instalaciones del hotel y el personal en lineas generales muy buena.
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Excellent 8.3 Emilio Travelled with couple August 2018
Todo en general
Picnic muy flojo
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Very good 8 Manuel Travelled with couple August 2018
El Hotel fabuloso super limpio y muy buena atención. Bien ubicado para repetir
Poca animacion
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Very good 5.7 Jose Luis Travelled with family August 2018
La ubicación.
La calidad y servicio no es ni de lehos un 5 estrellas. Como mucho un 4 estrellas.
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Average 8 Andrés Travelled with family August 2018
Excelente hotel, personal profesional y muy agradable. La comida estupenda. Buena organización en general. Madeira una preciosidad.
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Very good 7.7 Jose Luis Travelled with couple August 2018
La atención de los personal en general. Muy atentos profisionalmente. Es lo que llevo de recuerdo positivo. Muchas gracias a todos. El servicio en general, bastante positivo. Equipo de limpieza, equipo de buffet y buffet piscinas, equipo de recepción. Gracias.
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Good 7.7 Andres August 2018
Todo ha estado fantástico en general.
Pequeños detalles como que en la piscina no controlen el uso de hinchables o de la gente jugando con pelotas.
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Good 7.3 Jose Luis Travelled with couple August 2018
Amabilidad y disposición de todos los empleados,el ambiente,las habitaciones enormes,en general todo perfecto salvo el bufet
La informacion en el hotel en varios idiomas pero en español ni un solo cartel,ni siquiera nada de prensa en español,las comidas del bufet sosas sin sabor,en los tres restaurantes del hotel,perfecta la comida.
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Good 10 Xavi Travelled with couple August 2018
El hotel, el personal, el trato, la variedad y la calidad de la comida, los servicios del hotel y la relación calidad/precio ha sido inmejorable!
Nos ha gustado todo.
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Excellent 8.3 José María Travelled with couple August 2018
El personal maravilloso,muy atentos no hemos tenido ningún problema y nos hemos encontrado muy a gusto.
Quizás la comida muy repetitiva aunque mucha variedad pero no de nuestro gusto.
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Very good 8.7 Family Travelled with family August 2018
Ubicación hotel Personal Servicios Coordinación con cntravel muy atentos
Check out a las 12.00 pero El check in fue a las 21.00. Cancelación del vuelo de vuelta!
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Very good 7.7 Ramona Travelled with couple July 2018
Instalaciones muy buenas.
La comida nos ha parecido un poco repetitiva.
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Good 7 Olga Travelled with family July 2018
La isla es preciosa. La comida del hotel buena si no tienes alguna alergia. El personal muy atento. El jardín es precioso. Las visitas desde la piscina inmejorables y el acta la playa muy cómodo. Está bien comunicado por autobús.
El buffet está indicado los alérgenos a medias y hay contaminación cruzada por los clientes que cogen distintos servidores... La animación diaria es un horror si quieres descansar. El primer día pedimos cambio de habitación porque holia a tabaco y el ruido del baile era terrible. Las tumbonas sombrillas y la zona de la piscina en general necesita una renovación. Los baños de la zona de piscina estaban sucios.
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Good 7 Carmela Travelled with couple July 2018
El hotel era muy bonito. Dos piscinas amplias y muy limpias. No había problema si querias llevarte una botella de agua o una pieza de fruta fuera del recinto.
Tuvimos el problema de que el autobús de cortesía de vuelta al hotel cambio de emplazamiento por un evento y solo estaba indicado en la parada del hotel y no en la parada de vuelta. A ciertas horas no había hamacas disponibles.
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Good
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Frequently asked questions about Pestana Royal PremIum All Inclusive Ocean & Spa Resort

Does the Pestana Royal PremIum All Inclusive Ocean & Spa Resort have wifi connection?

  • The Pestana Royal PremIum All Inclusive Ocean & Spa Resort offers free Wi-Fi in public areas.
  • The Pestana Royal PremIum All Inclusive Ocean & Spa Resort offers Wi-Fi for a fee.
  • The Pestana Royal PremIum All Inclusive Ocean & Spa Resort has Wi-Fi.

Is there children's cots available at Pestana Royal PremIum All Inclusive Ocean & Spa Resort?

The Pestana Royal PremIum All Inclusive Ocean & Spa Resort has free cots available at the hotel (please request before your trip).

What can I do at Pestana Royal PremIum All Inclusive Ocean & Spa Resort?

The Pestana Royal PremIum All Inclusive Ocean & Spa Resort offers the following activities (some may be for a fee):
  • Masseur

Does the Pestana Royal PremIum All Inclusive Ocean & Spa Resort have a swimming pool?

Yes, Pestana Royal PremIum All Inclusive Ocean & Spa Resort has a swimming pool (this service could have an extra fee). Here you have more info about the swimming pool and other facilities.
  • Outdoor swimming pool (summer season)

Does the Pestana Royal PremIum All Inclusive Ocean & Spa Resort have a 24h reception?

Yes, Pestana Royal PremIum All Inclusive Ocean & Spa Resort has a 24-hour reception.

Is there air conditioning in the common areas at Pestana Royal PremIum All Inclusive Ocean & Spa Resort?

Yes, Pestana Royal PremIum All Inclusive Ocean & Spa Resort has air conditioning in the common areas.

Is there a restaurant at Pestana Royal PremIum All Inclusive Ocean & Spa Resort?

Yes, Pestana Royal PremIum All Inclusive Ocean & Spa Resort has a restaurant.

Is there a bar at Pestana Royal PremIum All Inclusive Ocean & Spa Resort?

Yes, Pestana Royal PremIum All Inclusive Ocean & Spa Resort has a bar.
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