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8.3
Fabulous
See 1329 reviews
Staff
Fabulous
Price Quality Ratio
Fabulous
Cleanliness
Fabulous
8.3
Fabulous
See 1329 reviews
Staff
Fabulous
Price Quality Ratio
Fabulous
Cleanliness
Fabulous
Hotel Facilities
Fabulous
Rooms
Fabulous
Food
Very good
​Facilities and services
Wifi and Internet
Spa and wellness
Swimming pools
See all services and facilities
Check-in and check-out times
Check-in
from 16:00
Check-out
before 12:00
Sun Palace Albir & Spa C/ Hércules, 1
Hotel location
See map
Accommodation features
Near the beach
Internal parking
Pool
Sun Palace Albir & Spa
Customer photos
Customer photos

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Facilities and services

Main Areas

24 h reception
Heating in the main facilities
Air-conditioning in the main facilities
Lift
Smoking Area
Access for people with reduced mobility in main areas (no adapted bathroom in the bedrooms)

Restaurant

Restaurant
Bar
Vending machine
Snack bar

Wifi and Internet

Wi-Fi
Free Wi-Fi in common areas

Main Hotel Services

Meeting Room Extra charge
Laundry Service Extra charge
Car Hire
Hairdressing salon
Free Luggage Room
Safe at the reception Extra charge
Door man

Spa and wellness

Massage Parlour
Sauna Extra charge
Jacuzzi Extra charge
Turkish bath Extra charge
Body and Facial Care Treatments

Swimming pools

Indoor swimming pool Extra charge
Outdoor Pool (summer)

Facilities

Garden
Balcony
Tennis Court
Pool table Extra charge
Lounge with TV
Business Center Extra charge
Solarium
Darts Extra charge

Baby cribs

Free Baby Cot (on request)

Children and animation

Live entertainment

Room services

These services are general and may vary according to the type of room.

General room services

TV
Telephone
Balcony
Heating
Air Conditioning
Safe to be paid at reception

Bathroom

Toilet
Amenities
Shower or bathub
Hairdryer

Check-in/out and other info
Breakfast: from 08:00h to 11:00h
Lunch Schedule: from 13:00h to 15:00h in winter season and from 13:30h to 15:30hh in summer season. Depending on the occupancy of the hotel, the service will be buffet or a la carte.
Dining hours: from 19:30h to 21:30h in winter season and from 20:00h to 22:00h in summer season. Depending on the occupancy of the hotel, the service will be buffet or a la carte.
Ricks Bar-Cafeteria Opening Hours: from 10:00h to 24:00h
Tahara Spa Circuit: 20€/person and 60 minutes access. Hours: from 10:00h to 14:00h and from 16:00h to 20:00h. Sunday afternoons: closed. Children's hours (3 to 12 years old, always accompanied by an adult): Monday to Saturday from 4:00 pm to 5:00 pm and Sundays from 10:00 am to 11:00 am. It is mandatory to wear a swimming cap and flip-flops, as well as to book in advance.
Gym: Free access. Hours: from 10:00h to 14:00h and from 16:00h to 20:00h.
Safe deposit box: € 3 / day; € 10 / week
Shuttle bus to the beach (during the summer season): Gratuitous. Frequency of each hour, approximately.
Shuttle bus to the city center (winter): Free of charge. Frequency approximately every hour.

Parking

The accommodation has an indoor car park with extra charge
  • 15€ / Per night
Check directly with the accommodation if they offer the possibility of booking the car park space in advance.
To consider:
  • Rates are subject to change depending on the season.

Pet Policy

Pets are not permitted in this accommodation.

About the accommodation

Hotel Sun Palace Albir 4*.

Located in the municipality and town of Alfaz del Pi, in the province of Alicante. About 700 metres away is Albir Beach and just over 6km is the city of Benidorm.

The accommodation has 24-hour reception, air conditioning, heating, free Wi-Fi, outdoor pool, indoor car park for a fee and buffet restaurant where they serve breakfast, lunch and dinner. It also has the Ricks Cafeteria and a pool bar (during the summer season).

The rooms are modernly decorated andfeature modern décor and are fully equipped with free Wi-Fi, safe (for a fee), television, telephone, air conditioning, heating and fully-equipped bathroom with bath or shower, hairdryer and some amenities.

A bit of relaxation?

The Hotel Sun Palace Albir has a spa circuit, called: Tahara Spa. It is a relaxing thermal circuit that houses a Jacuzzi, water lounger, pressure jets, waterfall, concentrated jet, flat cannon, sauna, hammam and hot loungers.

You can also stay in shape during your holiday in the free access gym!

In addition, the accommodation has a free shuttle bus service to the beach, with a frequency of 1 hour (only during the summer season). There is also a panoramic terrace where you can access and contemplate the beautiful views of the Mediterranean Sea or the mountains of the Sierra.

At about 5km from the accommodation we recommend you to visit the beautiful Natural Park of Serra Gelada. You can also visit other tourist and nearby towns in the area such as Villajoyosa, Calpe or Alcoy.

Book now at the Hotel Sun Palace Albir 4*.

 

 

Some of the services listed may require a fee. You can check the rates directly at the accommodation. All information in this listing is subject to change by the accommodation. If you have any questions, please contact us.

What our travellers say

8.3
Fabulous
Based on 1329 reviews

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Staff149 89%
Food135 68%
Rooms89 54%
Cleanliness88 55%
Buffet72 78%
Location69 67%
Facilities53 58%
Maintenance41 98%
Tranquillity32 94%
Breakfast28 61%
Beach23 87%
Hammocks22 91%
Bed21 62%
Bar18 89%
Activities15 53%
Accommodation15 80%
Car Park12 92%
Management10 90%
Bathroom10 100%
Quiet area10 100%
Real reviews
All reviews are checked and verified.
Real reviews
All reviews are checked and verified.
7.7 María Isabel Travelled with couple September 2026
Lo mejor es la atención del personal del hotel.
Las habitaciones necesitan un repaso, les falta mantenimiento. Comida variada pero sosa y todo lo que hacen en la plancha está hiper seco. Tendrían que mejorar mucho la cocina para ponerse en categoría de 4 estrellas.
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Very good
4.9 Rebeca September 2026
Lo mejor es el entorno, la playa, el paseo marítimo etc
La comida malísima, poca variedad y muy repetitivo todo, lo único que se salva son las paellas. El chef no era muy agradable precisamente, le pedí que me hiciera el favor de hacerme un poco más una hamburguesa porque estoy embarazada y estaba casi cruda y le sentó mal, además la gente de recepción tampoco es que sean muy simpáticos. En cuanto a la animación prácticamente no tienen nada, y hay días que directamente no hay animación.
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Disappointing
9.4 Nuria Travelled with couple September 2026 The buffet was great, very varied, and they kept replenishing the food constantly. Also, as the hotel isn’t very big, those endless queues don’t form.
El buffet genial, muy variado, reponían comida constantemente, además al ser un hotel que no es muy grande no se forman esas colas infinitas
The beaches in the area are pebbly, and the hotel is located uphill — it’s about a 15-minute walk down to them, but the hotel provides a free shuttle service at the top of each hour.
Las playas de la zona son de piedras, y el hotel está ubicado en alto, hay unos 15 minutos de bajada para ir, pero el hotel dispone de servicio de transfer gratuito a las horas en punto
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Superb
8 Claudia Travelled with couple September 2026
Zona súper buena, muy buenas vistas
Todo ha estado bien, lo único que las habitaciones deberían mejorar, y el buffet poner más variedad
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Fabulous
6.6 Lorena Travelled with family September 2026 The staff were very friendly, especially in the dining room.
Los trabajadores muy majos, sobre todo en el comedor
The panoramic terrace was under renovation, but it looked very neglected.
La terraza panorámica estaba de obras, pero se veía muy abandonada.
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Very good
8 María Teresa Travelled with couple September 2026 I like the hotel overall
Me gusta el hotel en general
Better, but the prices at the bar are a bit high — they take advantage of there being nothing nearby. Entertainment was weak.
Mejorario que los precios que tienen en el bar son un poco elevados se aprovechan que no hay nada alrededor animación floja
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Fabulous
9.7 Jose Travelled with couple September 2026 The buffet was very good. On Full Board we ate our fill as there was a wide variety of meats, fish, vegetables, pastas, breads, desserts, fruit, sauces and chips.
El buffet libre muy bueno. A pension completa nos pusimos las botas pues habia mucha variedas de carnes, pescados, verduras, pastas, panes,postres, frutas, salsas y patatas fritas.
The coffee at the bar is a bit expensive. €2.50.
El cafe del bar un poco caro. 2'50 €.
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Superb
8.3 Alvaro Travelled with couple September 2026 The hotel was generally very good. Buffet with cooked dishes and a comfortable room. My wife is coeliac and they were very attentive to this, perfectly so. The hourly transfer to the beach is a great service so you don't need to use the car at all during your stay.
El Hotel estuvo en general muy bien. Buffet co plato y habitación cómoda. Mi mujer es celíaca y estuvieron muy atentos a todo esto perfectamente. El traslado a la playa cada hora es un muy buen servicio para no tocar el coche en toda tu estancia.
Being September there were sunbeds more or less for everyone, but with the hotel full this would be a big problem.
Siendo Septiembre habían hamacas más o menos para todos, pero con el hotel lleno sería un gran problema esto
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Fabulous
9.7 Encarnación Botella Travelled with couple September 2026 This is my second time staying here. I love the location, the hotel staff are super attentive, friendly and professional, and the special treatment is great. I would come back again — it’s a hotel that gives you a sense of calm and well‑being.
Es la segunda vez que voy, me encanta la ubicación, el personal del hotel son súper atentos, amables y profesionales, y el trato especial, volvería más veces, es un hotel que te da calma y bienestar
I would do some renovations — it needs a bit of maintenance, but everything can be fixed.
Haría alguna reforma, le falta algo de mantenimiento, pero todo tiene arreglo
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Superb
8.9 Elena Travelled with family September 2026 The staff are very friendly and helpful. The buffet food is very varied and tasty. The small children's pool is ideal.
El personal es muy amable y servicial. La comida del buffet es muy variada y rica. La piscina pequeña para los niños es ideal.
The bathroom in the room needs brighter lighting. A few more parasols by the pool, next to the sunbeds. A towel warmer in the bathroom (since the pool towels can’t be hung on the balcony)
El baño de la habitación le falta intensidad de luz. Alguna sombrilla más en la zona de la piscina, junto a las hamacas. Secador de toallas en el baño (ya que las toallas de la piscina no se pueden colgar en el balcón)
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Fabulous
9.4 Jose tandero Travelled with  friends September 2026 The food was excellent
De la comida excelente
The evening entertainment
El entretenimiento por la noche
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Superb
9.1 Jose Angel Travelled with family August 2026 The place was very peaceful, and the rooms were spacious and clean.
El sitio muy tranquilo, las habitaciones amplias y limpias.
The hotel could do with a fresh coat of paint
Le faltaría una mano de pintura al Hotel
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Superb
7.7 Jose Travelled with family August 2026 Good location on a small hill next to Albir beach, which is fantastic; being a little bit set back makes it a peaceful place to stay and ideal if you’re looking for tranquillity.
Buena ubicación quedando en una pequeña colina al lado de la playa del Albir que es fantástica, al estar un poco apartado lo convierte en un alojamiento tranquilo e ideal si buscas tranquilidad.
As an improvement I would point out that, despite being a hotel with potential, it needs an almost complete refurbishment because maintenance is generally neglected and it is outdated compared with today’s hotels; both its condition and its aesthetic are somewhat old-fashioned. This is what I would highlight most for it to be a hotel of proper standing, as it has a lot of room for improvement, as I said at the start of the review.
Como mejora yo destacaría que siendo un hotel con posibilidades, necesita una restauración prácticamente total porque está algo descuidado el mantenimiento en general y antiguo para los hoteles de hoy en día, tanto su aspecto como la estética está algo anticuada. Esto sería lo que más destacaría para que fuese un hotel de categoría, ya que tiene muchas posibilidades de mejora como decía al principio de la reseña.
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Very good
9.7 Margarita/Maggy Travelled with couple August 2026 Fantastic hotel with quite a few foreign tourists, located in a development 10 minutes from the beach but they have a free shuttle bus that goes down and up every hour. The rooms are good, with a large terrace and a bathroom with a hairdryer and magnifying mirror. Lots of evening entertainment — dances, flamenco, magic, karaoke... The buffet is varied and their rice dishes and breakfasts are delicious, with a wide selection of milks, pastries, fruit and cold cuts. The spa is basic but adequate for a pleasant while and the gym has a little bit of everything.
Hotel fantástico con bastantes turistas extranjeros, ubicado en urbanización a 10 minutos de la playa pero tienen un servicio de microbús gratuito que baja y sube cada hora. Las habitaciones están bien, gran terraza y baño con secador y espejo de aumento. Mucha animación nocturna, bailes, flamenco, magia, karaoke, ... El buffet es variado y están exquisitos sus arroces y desayunos con mucha variedad de leches, bollería, fruta y charcutería. El SPA es normalito pero suficiente para pasar un rato agradable y el gimnasio tiene un poco de todo.
The only negative is that at the buffet, for example, there are no labels indicating what the dishes are. The gym has some machines that don’t work 100%.
Lo único negativo es que en el buffet por decir algo no tienen cartelitos de lo que se come. El gimnasio tiene algunas máquinas que no funcionan al 100x 100.
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Superb
9.4 Nadiya Travelled with couple August 2026 Everything
Todo
The armchairs in the reception... are a bit (quite) ugly?
Los sillones de la recepción.....son un poco(bastante)feos🙈
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Superb
6.6 José Travelled with couple August 2026 The most important thing about the hotel is that the people who work there treat you with kindness and great courtesy. The entertainer Armando is brilliant. The rooms and cleanliness are not bad.
Lo más importante del hotel es que las personas que allí trabajan te tratan con amabilidad y mucha cortesía. El animador Armando es un crack. Las habitaciones y la limpieza no está mal.
It's a four-star with shortcomings: the dining-room furniture is old and damaged — I almost fell because of a broken chair, and there were several. The buffet is nothing special, rather poor and lacking variety. The spa is quite average and undergoing repairs, as is the panoramic terrace, which looks abandoned. The location isn't great; you need a car to get around unless you want to climb Rome's seven hills to reach places. They provide a vehicle to take you to the beach and bring you back, which is good... but if you want to stroll or go out at night it's poorly located for walking. I would only return for the staff.
Es un 4 estrellas con carencias, el mobiliario del comedor viejo y estropeado, casi me caigo con una silla rota y habían varias. El buffet no es nada del otro mundo y peca de pobre y poco surtido. El Spa es bastante normalito y en reparación igual que la terraza panorámica que parece abandonada. Y la ubicación no es muy buena, necesitas coche para desplazarte sino te quieres subir las siete colinas de Roma para llegar. Ponen un vehículo para llevarte a la playa y traerte, eso está bien...pero si quieres pasear o salir de noche está mal ubicado para ir andando. Solo volvería por el personal
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Very good
8.6 Víctor Hugo Travelled with couple August 2026 Our experience at the Sun Palace Albir & Spa was good overall. The food and breakfasts seemed very good to us, varied and with daily changes, which is much appreciated. The waiters were super attentive, pleasant and always on hand. We also enjoyed the pool and the activities. The entertainer who ran the karaoke and aquagym was especially nice, friendly and pleasant. The cleaning service also seemed very good. At reception we want to highlight Alyana and Aitor in particular, always very willing, kind and ready to help. The hotel itself seemed to us a perfectly acceptable four-star and we were comfortable. The only major drawback, and the reason we would probably not return, is the location. The hotel is quite far from the beach and, above all, in an area with very steep slopes. From the beach — which is also pebbly — you have to climb about ten streets and the incline becomes quite uncomfortable. The hotel has a minivan that takes and collects guests from the beach, but it runs at fairly spread-out times, approximately every one to two hours, and you have to notify reception about half an hour in advance. The service runs until 22:00. For us it is impractical and greatly affects getting around. In short: good food, excellent staff, cleanliness, pool and services all very satisfactory. A pleasant stay and a hotel we would recommend if the location and the steep hills are not a problem for you.
Nuestra experiencia en el Sun Palace Albir & Spa ha sido buena en términos generales. La comida y los desayunos nos parecieron muy buenos, variados y con cambios cada día, algo que se agradece mucho. Los camareros fueron súper atentos, agradables y siempre pendientes. También disfrutamos de la piscina y de las actividades. La animadora que llevaba el karaoke y el aquagym era especialmente maja, cercana y agradable. El servicio de limpieza también nos pareció muy bueno. En recepción queremos destacar especialmente a Alyana y Aitor, siempre muy predispuestos, amables y dispuestos a ayudar. El hotel en sí nos ha parecido un cuatro estrellas muy aceptable y hemos estado a gusto. La única pega importante, y por la que probablemente no repetiríamos, es la ubicación. El hotel está bastante alejado de la playa y, sobre todo, en una zona con muchísima cuesta. Desde la playa —que además es de piedras— hay que subir aproximadamente unas diez calles y la pendiente se hace bastante incómoda. El hotel dispone de una furgoneta que lleva y recoge huéspedes de la playa, pero tiene horarios bastante espaciados, aproximadamente cada una o dos horas, y hay que avisar en recepción con una media hora de antelación. El servicio funciona hasta las 22:00. Para nosotros resulta poco práctico y condiciona bastante los desplazamientos. En resumen: buena comida, personal excelente, limpieza, piscina y servicios muy correctos. Una estancia agradable y un hotel recomendable si no os supone un problema la ubicación y las fuertes cuestas.
Maintenance. The bathroom door in room 230 doesn't close and there is no shower gel in the rooms.
El mantenimiento . La puerta del baño de la habitación 230 no cierra y no hay gel de baño en las habitaciones.
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Fabulous
8 Inma Travelled with couple August 2026 Great
Genial
Everything is fine.
Está bien todo
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Fabulous
6.9 Juan Leon Travelled with couple August 2026 The buffet was good, and the shuttle service to the beach was convenient.
El bufet estaba bien, y el servicio de autobús hasta la playa
The spa had cold water, things were broken, almost all the machines in the gym were out of order, the beds sagged, and many of the pool umbrellas were broken.
El spa agua fria, cosas rotas, el gym casi todas las maquinas rotas, las camas se hundian, las sombrillas de la piscina muchas rotas
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Very good
8.9 Tania August 2026 The buffet was the best.
El buffet lo mejor.
Rooms that are below the kitchen so you can hear it working all the time and therefore you can't rest. I asked to be moved and was given a room without a balcony, but the room itself was fine.
Habitaciones que están abajo de la cocina y escuchas en todo momento como está trabajando y por tanto no puedes descansar, pedí que me cambiara la habitación y me dieron una sin balcón pero la habitación estaba bien.
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Fabulous
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Frequently asked questions about Sun Palace Albir & Spa

Does the Sun Palace Albir & Spa have wifi connection?

  • The Sun Palace Albir & Spa offers free Wi-Fi in public areas.
  • The Sun Palace Albir & Spa has Wi-Fi.

Is there children's cots available at Sun Palace Albir & Spa?

The Sun Palace Albir & Spa has free cots available at the hotel (please request before your trip).

What can I do at Sun Palace Albir & Spa?

The Sun Palace Albir & Spa offers the following activities (some may be for a fee):
  • Masseur

Does the Sun Palace Albir & Spa have a swimming pool?

Yes, Sun Palace Albir & Spa has a swimming pool (this service could have an extra fee). Here you have more info about the swimming pool and other facilities.
  • Outdoor swimming pool (summer season)

Does the Sun Palace Albir & Spa have a 24h reception?

Yes, Sun Palace Albir & Spa has a 24-hour reception.

Is there heating in Sun Palace Albir & Spa?

Yes, Sun Palace Albir & Spa has heating in the common areas.

Is there air conditioning in the common areas at Sun Palace Albir & Spa?

Yes, Sun Palace Albir & Spa has air conditioning in the common areas.

Is there a restaurant at Sun Palace Albir & Spa?

Yes, Sun Palace Albir & Spa has a restaurant.