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8.3
Fabulous
See 1305 reviews
Staff
Fabulous
Price Quality Ratio
Fabulous
Cleanliness
Fabulous
8.3
Fabulous
See 1305 reviews
Staff
Fabulous
Price Quality Ratio
Fabulous
Cleanliness
Fabulous
Hotel Facilities
Fabulous
Rooms
Fabulous
Food
Very good
​Facilities and services
Wifi and Internet
Spa and wellness
Swimming pools
See all services and facilities
Check-in and check-out times
Check-in
from 16:00
Check-out
before 12:00
Sun Palace Albir & Spa C/ Hércules, 1
Hotel location
See map
Accommodation features
Near the beach
Internal parking
Pool

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Sun Palace Albir & Spa
Customer photos
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Facilities and services

Main Areas

24 h reception
Heating in the main facilities
Air-conditioning in the main facilities
Lift
Smoking Area
Access for people with reduced mobility in main areas (no adapted bathroom in the bedrooms)

Restaurant

Restaurant
Bar
Vending machine
Snack bar

Wifi and Internet

Wi-Fi
Free Wi-Fi in common areas

Main Hotel Services

Meeting Room Extra charge
Laundry Service Extra charge
Car Hire
Hairdressing salon
Free Luggage Room
Safe at the reception Extra charge
Door man

Spa and wellness

Massage Parlour
Sauna Extra charge
Jacuzzi Extra charge
Turkish bath Extra charge
Body and Facial Care Treatments

Swimming pools

Indoor swimming pool Extra charge
Outdoor Pool (summer)

Facilities

Garden
Balcony
Tennis Court
Pool table Extra charge
Lounge with TV
Business Center Extra charge
Solarium
Darts Extra charge

Baby cribs

Free Baby Cot (on request)

Children and animation

Live entertainment

Room services

These services are general and may vary according to the type of room.

General room services

TV
Telephone
Balcony
Heating
Air Conditioning
Safe to be paid at reception

Bathroom

Toilet
Amenities
Shower or bathub
Hairdryer

Check-in/out and other info
Breakfast: from 08:00h to 11:00h
Lunch Schedule: from 13:00h to 15:00h in winter season and from 13:30h to 15:30hh in summer season. Depending on the occupancy of the hotel, the service will be buffet or a la carte.
Dining hours: from 19:30h to 21:30h in winter season and from 20:00h to 22:00h in summer season. Depending on the occupancy of the hotel, the service will be buffet or a la carte.
Ricks Bar-Cafeteria Opening Hours: from 10:00h to 24:00h
Tahara Spa Circuit: 20€/person and 60 minutes access. Hours: from 10:00h to 14:00h and from 16:00h to 20:00h. Sunday afternoons: closed. Children's hours (3 to 12 years old, always accompanied by an adult): Monday to Saturday from 4:00 pm to 5:00 pm and Sundays from 10:00 am to 11:00 am. It is mandatory to wear a swimming cap and flip-flops, as well as to book in advance.
Gym: Free access. Hours: from 10:00h to 14:00h and from 16:00h to 20:00h.
Safe deposit box: € 3 / day; € 10 / week
Shuttle bus to the beach (during the summer season): Gratuitous. Frequency of each hour, approximately.
Shuttle bus to the city center (winter): Free of charge. Frequency approximately every hour.

Parking

The accommodation has an indoor car park with extra charge
  • 15€ / Per night
Check directly with the accommodation if they offer the possibility of booking the car park space in advance.
To consider:
  • Rates are subject to change depending on the season.

Pet Policy

Pets are not permitted in this accommodation.

About the accommodation

Hotel Sun Palace Albir 4*.

Located in the municipality and town of Alfaz del Pi, in the province of Alicante. About 700 metres away is Albir Beach and just over 6km is the city of Benidorm.

The accommodation has 24-hour reception, air conditioning, heating, free Wi-Fi, outdoor pool, indoor car park for a fee and buffet restaurant where they serve breakfast, lunch and dinner. It also has the Ricks Cafeteria and a pool bar (during the summer season).

The rooms are modernly decorated andfeature modern décor and are fully equipped with free Wi-Fi, safe (for a fee), television, telephone, air conditioning, heating and fully-equipped bathroom with bath or shower, hairdryer and some amenities.

A bit of relaxation?

The Hotel Sun Palace Albir has a spa circuit, called: Tahara Spa. It is a relaxing thermal circuit that houses a Jacuzzi, water lounger, pressure jets, waterfall, concentrated jet, flat cannon, sauna, hammam and hot loungers.

You can also stay in shape during your holiday in the free access gym!

In addition, the accommodation has a free shuttle bus service to the beach, with a frequency of 1 hour (only during the summer season). There is also a panoramic terrace where you can access and contemplate the beautiful views of the Mediterranean Sea or the mountains of the Sierra.

At about 5km from the accommodation we recommend you to visit the beautiful Natural Park of Serra Gelada. You can also visit other tourist and nearby towns in the area such as Villajoyosa, Calpe or Alcoy.

Book now at the Hotel Sun Palace Albir 4*.

 

 

Some of the services listed may require a fee. You can check the rates directly at the accommodation. All information in this listing is subject to change by the accommodation. If you have any questions, please contact us.

What our customers are saying about the accommodation

8.3
Fabulous
Based on 1305 reviews

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Staff146 90%
Food133 68%
Cleanliness88 55%
Rooms87 53%
Location67 67%
Buffet67 78%
Facilities53 58%
Maintenance39 97%
Tranquillity31 94%
Breakfast27 63%
Hammocks21 90%
Bed21 62%
Beach21 86%
Bar17 88%
Activities14 50%
Accommodation14 79%
Car Park12 92%
Management10 90%
Bathroom10 100%
Quiet area9 100%
Real reviews
All reviews have been carefully checked and verified.
Real reviews
All reviews have been carefully checked and verified.
7.7 Jose Travelled with family August 2026 Good location on a small hill next to Albir beach, which is fantastic; being a little bit set back makes it a peaceful place to stay and ideal if you’re looking for tranquillity.
Buena ubicación quedando en una pequeña colina al lado de la playa del Albir que es fantástica, al estar un poco apartado lo convierte en un alojamiento tranquilo e ideal si buscas tranquilidad.
As an improvement I would point out that, despite being a hotel with potential, it needs an almost complete refurbishment because maintenance is generally neglected and it is outdated compared with today’s hotels; both its condition and its aesthetic are somewhat old-fashioned. This is what I would highlight most for it to be a hotel of proper standing, as it has a lot of room for improvement, as I said at the start of the review.
Como mejora yo destacaría que siendo un hotel con posibilidades, necesita una restauración prácticamente total porque está algo descuidado el mantenimiento en general y antiguo para los hoteles de hoy en día, tanto su aspecto como la estética está algo anticuada. Esto sería lo que más destacaría para que fuese un hotel de categoría, ya que tiene muchas posibilidades de mejora como decía al principio de la reseña.
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Very good
6.6 José Travelled with couple August 2026 The most important thing about the hotel is that the people who work there treat you with kindness and great courtesy. The entertainer Armando is brilliant. The rooms and cleanliness are not bad.
Lo más importante del hotel es que las personas que allí trabajan te tratan con amabilidad y mucha cortesía. El animador Armando es un crack. Las habitaciones y la limpieza no está mal.
It's a four-star with shortcomings: the dining-room furniture is old and damaged — I almost fell because of a broken chair, and there were several. The buffet is nothing special, rather poor and lacking variety. The spa is quite average and undergoing repairs, as is the panoramic terrace, which looks abandoned. The location isn't great; you need a car to get around unless you want to climb Rome's seven hills to reach places. They provide a vehicle to take you to the beach and bring you back, which is good... but if you want to stroll or go out at night it's poorly located for walking. I would only return for the staff.
Es un 4 estrellas con carencias, el mobiliario del comedor viejo y estropeado, casi me caigo con una silla rota y habían varias. El buffet no es nada del otro mundo y peca de pobre y poco surtido. El Spa es bastante normalito y en reparación igual que la terraza panorámica que parece abandonada. Y la ubicación no es muy buena, necesitas coche para desplazarte sino te quieres subir las siete colinas de Roma para llegar. Ponen un vehículo para llevarte a la playa y traerte, eso está bien...pero si quieres pasear o salir de noche está mal ubicado para ir andando. Solo volvería por el personal
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Very good
8.6 Víctor Hugo Travelled with couple August 2026 Our experience at the Sun Palace Albir & Spa was good overall. The food and breakfasts seemed very good to us, varied and with daily changes, which is much appreciated. The waiters were super attentive, pleasant and always on hand. We also enjoyed the pool and the activities. The entertainer who ran the karaoke and aquagym was especially nice, friendly and pleasant. The cleaning service also seemed very good. At reception we want to highlight Alyana and Aitor in particular, always very willing, kind and ready to help. The hotel itself seemed to us a perfectly acceptable four-star and we were comfortable. The only major drawback, and the reason we would probably not return, is the location. The hotel is quite far from the beach and, above all, in an area with very steep slopes. From the beach — which is also pebbly — you have to climb about ten streets and the incline becomes quite uncomfortable. The hotel has a minivan that takes and collects guests from the beach, but it runs at fairly spread-out times, approximately every one to two hours, and you have to notify reception about half an hour in advance. The service runs until 22:00. For us it is impractical and greatly affects getting around. In short: good food, excellent staff, cleanliness, pool and services all very satisfactory. A pleasant stay and a hotel we would recommend if the location and the steep hills are not a problem for you.
Nuestra experiencia en el Sun Palace Albir & Spa ha sido buena en términos generales. La comida y los desayunos nos parecieron muy buenos, variados y con cambios cada día, algo que se agradece mucho. Los camareros fueron súper atentos, agradables y siempre pendientes. También disfrutamos de la piscina y de las actividades. La animadora que llevaba el karaoke y el aquagym era especialmente maja, cercana y agradable. El servicio de limpieza también nos pareció muy bueno. En recepción queremos destacar especialmente a Alyana y Aitor, siempre muy predispuestos, amables y dispuestos a ayudar. El hotel en sí nos ha parecido un cuatro estrellas muy aceptable y hemos estado a gusto. La única pega importante, y por la que probablemente no repetiríamos, es la ubicación. El hotel está bastante alejado de la playa y, sobre todo, en una zona con muchísima cuesta. Desde la playa —que además es de piedras— hay que subir aproximadamente unas diez calles y la pendiente se hace bastante incómoda. El hotel dispone de una furgoneta que lleva y recoge huéspedes de la playa, pero tiene horarios bastante espaciados, aproximadamente cada una o dos horas, y hay que avisar en recepción con una media hora de antelación. El servicio funciona hasta las 22:00. Para nosotros resulta poco práctico y condiciona bastante los desplazamientos. En resumen: buena comida, personal excelente, limpieza, piscina y servicios muy correctos. Una estancia agradable y un hotel recomendable si no os supone un problema la ubicación y las fuertes cuestas.
Maintenance. The bathroom door in room 230 doesn't close and there is no shower gel in the rooms.
El mantenimiento . La puerta del baño de la habitación 230 no cierra y no hay gel de baño en las habitaciones.
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Fabulous
8.9 Tania August 2026 The buffet was the best.
El buffet lo mejor.
Rooms that are below the kitchen so you can hear it working all the time and therefore you can't rest. I asked to be moved and was given a room without a balcony, but the room itself was fine.
Habitaciones que están abajo de la cocina y escuchas en todo momento como está trabajando y por tanto no puedes descansar, pedí que me cambiara la habitación y me dieron una sin balcón pero la habitación estaba bien.
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Fabulous
8 Inma Travelled with couple August 2026 Great
Genial
Everything is fine.
Está bien todo
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Fabulous
7.7 Roberto Travelled with  friends August 2026 The hotel is a bit worn overall.
Un poco desgastado en general el hotel
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Very good
6.9 Juan Leon Travelled with couple August 2026 The buffet was good, and the shuttle service to the beach was convenient.
El bufet estaba bien, y el servicio de autobús hasta la playa
The spa had cold water, things were broken, almost all the machines in the gym were out of order, the beds sagged, and many of the pool umbrellas were broken.
El spa agua fria, cosas rotas, el gym casi todas las maquinas rotas, las camas se hundian, las sombrillas de la piscina muchas rotas
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Very good
8.3 Soraya Travelled with couple August 2026 Hotel a bit old but not bad, good variety of food and plentiful, clean everywhere and has a pool...
Hotel con unos años pero no está mal,variedad de comida y abundante,limpieza por todo y con piscina ...
The hotel is on a hill, which is a nuisance to climb after a walk, but otherwise the hotel isn’t bad.
El hotel está situado en una cuesta que para subirla después de dar un paseo es una faena,pero por lo demás no está mal el hotel...
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Fabulous
9.1 Maria Antonia Travelled with couple August 2026 Ideal if you're looking for peace and quiet, even though there are some children. Large pool with activities almost every day.
Ideal si buscas tranquilidad aunque hayan algunos niños. Piscina grande con actividades cadi todos los días.
It’s a bit far from the beach.
Está un poco desplazado de la playa
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Superb
8.3 Jennifer Travelled with couple August 2026 Swimming pool. Good buffet.
Piscina. Buffet bueno.
Car needed to get back from the beach. They charge for water at the buffet.
Coche para volver de la playa. Que cobren el agua en el buffet.
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Fabulous
8.9 María Travelled with  friends August 2026 The facilities are very comfortable and the staff are very friendly.
Las instalaciones son muy comodas y el personal muy amable.
If I had to mention something negative, it would be the people who leave their towels on the sunbeds by the pool all day. Then the rest of the guests can't enjoy it because there's no space.
Por sacar algo malo sería la gente que deja las toallas de la piscina durante todo el dia. Luego el resto de huespedes no pueden disfrutar ya que no hay espacio.
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Fabulous
8.6 Jhonny Dariel Travelled with couple August 2026 The daily cleaning service is very good. Services are good. I didn't like the saltwater pool.
El servicio de limpieza diario está muy bien. Amaneties bien. Piscina de agua salada no me gustó.
More variety in the buffet would be better, and natural juices would be a nice addition. Also, don’t have so many trays with the same food.
Más variedad en el bufet, zumos naturales entraría mejor. Y no repetir tantas bandejas iguales.
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Fabulous
7.7 Loli Travelled with couple August 2026 The hotel is advertised as four stars But it isn’t... it’s a three-star The shuttle bus to and from the beach is very good The beach is pebbly The hotel food is fine, there’s also a grill From the beach to the hotel there’s a very steep hill
El hotel es de 4 estrellas Pero no es así...es de 3 estrellas Muy bien por el autobus q hay para bajar y subir de la playa La playa es de piedras La comida del hotel bien , hay plancha también De la playa al hotel hay una cuesta empinada q tela marinera
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Very good
6 Alicia Travelled with couple August 2026 The hotel needs renovation, and the food is very basic. It doesn't deserve one of its stars.
El hotel necesita una reforma, la comida muy básica. Le sobra una estrella
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Pleasant
6.9 Salvador Travelled with couple August 2026 The staff, the buffet and the hotel’s services stand out above everything else.
El personal, el buffet y los servicios del hotel destacan por encima de lo demás.
The rooms need renovating (especially the air conditioning and fridge), and the hotel in general as well (the pool area outside isn’t well maintained and the 360 terrace isn’t available). It’s not that the place is dirty, but there are smells that spread through the whole room. In terms of value for money, it doesn’t really measure up, but the difference isn’t huge. Although the location isn’t great, the shuttle service to the beach is good.
Renovación de habitaciones (aire acondicionado y nevera sobre todo) y hotel en general (exteriores de la piscina no cuidada y terraza 360 no disponible), no es que haya suciedad pero si olores que invaden toda la habitación. En términos de calidad/precio no cumple pero no es exagerado la diferencia. Pese a tener una ubicación regular, los servicios de desplazamiento a la playa son buenos.
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Very good
8.9 Ana Cristina Travelled with  friends August 2026 The hotel is very peaceful, though of course it's a bit far from the hustle and bustle. Other than that, both the staff and the hotel itself are very good.
El hotel es muy tranquilo, claro está un poquito alejado del "bullicio". Por lo demás tanto el personal como el hotel está muy bien
No
No
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Fabulous
8 Sarai Travelled with couple August 2026 The hotel was fully equipped, with a pool, gym, and the staff were super friendly and attentive. Plus, it was really close to the beach.
El hotel estaba totalmente equipado, tenías piscina, gimnasio, el personal súper amable y atento y estabas cerquita de la playa.
The buffet was quite disappointing and the shower in the room was quite uncomfortable.
El buffet fue bastante decepción y la ducha de la habitación era bastante incómoda.
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Fabulous
10 Rafa Travelled with couple August 2026 The tranquility that prevailed even though there were children. The bus service to the beach.
La tranquilidad que había aunque hubiera niños.El servicio de autobuses a la playa.
Better access to the pool and for them to put up more sunshades.
Un mejor acceso a la piscina y que pusieran más sombrillas.
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Superb
8.9 Daniel Travelled with couple August 2026 The facilities were very good, the buffet food was excellent and varied, and the staff were very attentive and friendly. We really liked the van service to get down to the beach. We loved the spa circuit that was included in the offer, the pool was amazing, as well as the sauna, water jets, etc... we really enjoyed it.
Las instalaciones muy bien, la comida del buffet muy buena y variada y el personal muy atento y amable. Nos gustó mucho el servicio de la furgoneta para bajar a la playa. Nos encantó el circuito del Spa que entraba en la promoción, la piscina espectacular, sauna, chorros etc...lo disfrutamos mucho.
The pool is nice, but there aren’t enough loungers and the ones that are there are usually occupied with towels almost all day, even though there are signs saying you can’t reserve loungers (I don’t think anyone enforces this). At breakfast you could already see some loungers taken, and when we went there wasn’t even anywhere to leave our clothes. As for the entertainment, apart from two days (a flamenco show and a singer), the entertainer just played music and didn’t interact with the audience, so nobody got up to dance and nobody sang at karaoke… there was a lack of encouragement for people to join in… it was a bit boring.
La piscina está bien, pero no hay suficientes hamacas y las que hay normalmente están casi todo el dia ocupadas con las toallas, aunque hay letreros que ponen que no se puede reservar hamacas (creo que nadie regula esta situación)..en el desayuno ya podías ver que estaban algunas ocupadas y cuando íbamos no había sitio ni siquiera para poder dejar la ropa. En el tema de animación salvo dos días (show flamenco y un cantante) el animador se limitaba a poner música y no interactuaba con el público por lo que nadie salía a bailar ni salió nadie a cantar en el karaoke...faltó que animara un poco a la gente...un poco aburrido.
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Fabulous
8 María Brenda Travelled with couple August 2026 Everything generally fine
Todo en general bien
Bar prices in general are quite expensive and the entertainment is rather weak.
Los precios de los bares en general, bastante caros y la animación bastante floja
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Fabulous
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Frequently asked questions about Sun Palace Albir & Spa

Does the Sun Palace Albir & Spa have wifi connection?

  • The Sun Palace Albir & Spa offers free Wi-Fi in public areas.
  • The Sun Palace Albir & Spa has Wi-Fi.

Is there children's cots available at Sun Palace Albir & Spa?

The Sun Palace Albir & Spa has free cots available at the hotel (please request before your trip).

What can I do at Sun Palace Albir & Spa?

The Sun Palace Albir & Spa offers the following activities (some may be for a fee):
  • Masseur

Does the Sun Palace Albir & Spa have a swimming pool?

Yes, Sun Palace Albir & Spa has a swimming pool (this service could have an extra fee). Here you have more info about the swimming pool and other facilities.
  • Outdoor swimming pool (summer season)

Does the Sun Palace Albir & Spa have a 24h reception?

Yes, Sun Palace Albir & Spa has a 24-hour reception.

Is there heating in Sun Palace Albir & Spa?

Yes, Sun Palace Albir & Spa has heating in the common areas.

Is there air conditioning in the common areas at Sun Palace Albir & Spa?

Yes, Sun Palace Albir & Spa has air conditioning in the common areas.

Is there a restaurant at Sun Palace Albir & Spa?

Yes, Sun Palace Albir & Spa has a restaurant.

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