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Hotel Mercure Andorra

Carrer de la Roda, 2 443.8 m from the centre of Andorra la Vella
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8.7
1229 reviews
Rooms
Very good
Food
Very good
Cleanliness
Excellent
8.7
1229 reviews
Rooms
Very good
Food
Very good
Cleanliness
Excellent
Price Quality Ratio
Very good
Staff
Very good
Hotel Facilities
Very good
Highlighted ​Facilities and services
Wifi and Internet
Spa and wellness
Swimming pools
See all services and facilities
Check-in and check-out times
Check in
From 14:00
Check out
Before 12:00
Hotel Mercure Andorra Carrer de la Roda, 2
Hotel location
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Accommodation features
Internal parking
Pet-Friendly
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Hotel Mercure Andorra
Customer photos
Map
Customer photos
Facilities and services
Main Areas
24 h reception
Heating
Air-conditioning in the main facilities
Lift
Access for people with reduced mobility in main areas (no adapted bathroom in the bedrooms)
Restaurant
Restaurant
Bar
Vending machine
Wifi and Internet
Wi-Fi
Free Wi-Fi in common areas
Wi-Fi (to be paid at reception)
Main Hotel Services
Meeting Room
Games room
Laundry Service
Safety lockers
Free Luggage Room
Door man
Spa and wellness
Sauna
Jacuzzi
Turkish bath
Swimming pools
Indoor swimming pool
Facilities
Balcony
Zona de juegos
Business Center
Solarium
Pets
Pet-Friendly on request (check fee)
Ski locker
Ski Lockers for a fee
Activities
Ski
Check-in/out and other info
Breakfast: from 07:30h to 11:00h.
Lunch Schedule: from 13:00h to 3.30 pmh. From Monday to Friday, it will be served at the Novotel 4* Hotel, right next door.
Dinner Schedule: from 20:00h to 22:30h. From Monday to Friday, it will be served at the Novotel 4* Hotel, right next door.
Bar - cafeteria opening hours: from 08:00h to 00:00h. At the Novotel 4* Hotel, right next door.
Indoor car park (at Hotel Novotel 4*): 26€/night (subject to availability).
SPA: free access. Towels will be provided so you don't have to worry about anything :-) Children must be accompanied by an adult.
SPA Schedule: every day from 09:45h to 21:15h.
Paddle tennis court: this is an outsourced service for a fee. Check availability, schedules and conditions at the hotel reception desk.
Kiddies Park: free of charge, open from 10:00h to 19:00h
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Facilities and services

Main Areas

24 h reception
Heating
Air-conditioning in the main facilities
Lift
Access for people with reduced mobility in main areas (no adapted bathroom in the bedrooms)

Restaurant

Restaurant
Bar
Vending machine

Wifi and Internet

Wi-Fi
Free Wi-Fi in common areas
Wi-Fi (to be paid at reception)

Main Hotel Services

Meeting Room
Games room
Laundry Service
Safety lockers
Free Luggage Room
Door man

Spa and wellness

Sauna
Jacuzzi
Turkish bath

Swimming pools

Indoor swimming pool

Facilities

Balcony
Zona de juegos
Business Center
Solarium

Pets

Pet-Friendly on request (check fee)

Ski locker

Ski Lockers for a fee

Activities

Ski
Check-in/out and other info
Breakfast: from 07:30h to 11:00h.
Lunch Schedule: from 13:00h to 3.30 pmh. From Monday to Friday, it will be served at the Novotel 4* Hotel, right next door.
Dinner Schedule: from 20:00h to 22:30h. From Monday to Friday, it will be served at the Novotel 4* Hotel, right next door.
Bar - cafeteria opening hours: from 08:00h to 00:00h. At the Novotel 4* Hotel, right next door.
Indoor car park (at Hotel Novotel 4*): 26€/night (subject to availability).
SPA: free access. Towels will be provided so you don't have to worry about anything :-) Children must be accompanied by an adult.
SPA Schedule: every day from 09:45h to 21:15h.
Paddle tennis court: this is an outsourced service for a fee. Check availability, schedules and conditions at the hotel reception desk.
Kiddies Park: free of charge, open from 10:00h to 19:00h

Parking

The accommodation has an outdoor car park with extra charge
  • 26€ / Per day
Electric vehicle charger available (check details by calling the lodge).
Check directly with the accommodation if they offer the possibility of booking the car park space in advance.

Pet Policy

This accommodation allows pets with the following conditions:
  • Maximum weight: No weight limit!
  • Price: 17 €/night and pet
  • In the main areas of the hotel your pet will not be able to accompany you.
  • Good to know: Your puppy will always have to go with you, since it cannot be left alone in the room
  • Exceptionally, if you have contracted a meal plan at the hotel, your pet may stay in the room while you are in the dining room.
  • Good to know: Each room can accommodate a maximum of 2 pets.
Important Information: Once you've completed your booking, please send us a message via the contact section to inform us that you will be travelling with your pet. This allows us to notify the accommodation in advance, ensuring everything is prepared for your arrival.

About the accommodation

The Mercure Andorra 4* Hotel islocated in the town of Andorra la Vella, near the center. Whatever the reason for your holiday, you will love this hotel.

The hotel has 24-hour reception, restaurant where you can taste the most typical ducks, wifi connection throughout the hotel, indoor car park (for a fee), plus a SPA area where you can relax and enjoy a good time. And if you are a skier, you will be delighted to know that it has ski lockers.

The hotel rooms have TV, Wi-Fi connection, safe and bathroom with shower or bathtub and hairdryer.

The hotel is ideal, whenever you go, do you want to know why?

  • If you go skiing, it isless than 10km from the first accesses to the ski resortsto the ski resorts (Encamp in Grandvalira and Pal-Arinsal in Vallnord). In addition, there is apublic transport stop just 50 metres from the hotelwalking distance from the hotel.
  • In summer, its location makes it perfect for shopping holidays, relaxing in Caldea, and everything else you can imagine.

Book now at the Mercure Andorra 4* Hotel and enjoy an ideal stay whenever you want.

 

 

Tourism tax

The tourism tax isn't included in the booking price, as it's mandatory to pay this tax directly at the hotel reception. Children under the age of 15 are exempt from this tax. 
The tourism tax in a 4 * Hotel is 2.09 € per person and night.

What our customers are saying about the accommodation

8.7
Very good
Based on 1229 reviews

Photos shared by our customers

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Real reviews
All reviews have been carefully checked and verified.
Real reviews
All reviews have been carefully checked and verified.
9 Antonio May 2026
Deberían de cambiar las camas y las almohadas por lo de más perfecto
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Excellent 9.7 Jennifer Travelled with family May 2026
La atención del personal y la comida del bufet
Solo que en nuestra habitación hacía bastante calor, incluso poniendo el aire acondicionado
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Excellent 9.4 Rosa Pilar Travelled with family April 2026
El personal, los servicios muy cuidados, los accesos al hotel, el parking y el buffet libre
Mobiliario y baño muy anticuado. Los Colchones muy flojos también.
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Excellent 8.3 Sergio Travelled with couple April 2026
Limpio y céntrico
Un poco antiguo
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Very good 7.7 Loida Jesus Travelled with family April 2026
El spa estaba bien aunque no funcionaban o no estaban encendidos los chorros de la piscina. El buffet bastante caro para la variedad que hay. Habitaciones muy grandes.
Camas bastante incómodas sobre todo las individuales
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Good 8.7 Adela Travelled with family April 2026
Los colchones de las habitaciones se notan muy trotados y bastante incómodos
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Very good 8.6 Anabel Travelled with family March 2026
El Buffet y la ubicación
Mobiliario antiguo
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Very good 7.7 Beatriz March 2026
Hotel antiguo pero con buenas instalaciones. El desayuno muy bueno y variado.
El personal del spa bastante seco y maleducado.
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Good 9.4 Dolores Travelled with couple March 2026
En general el servicio es muy bueno, la ubicación ideal
La cama no es muy cómoda, necesitaría un cambio de colchón
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Excellent 8.3 Jose Maria Travelled with couple March 2026
El descanso, silencio del hotel-habitaciones muy dignas, baño muy completo,con bañera
la television le faltan canales, o mejor television con Neflix-HBO....etc....
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Very good 8.3 Cocholeta Travelled with family March 2026
Habitación y camas muy comodas y limpias. Mucho espacio. Personal de recepción super atento. Desayunos no cogimos porque lo vimos caro (12€ por persona cuando íbamos con 2 niños pequeños).
Éramos 4 en la habitación y sólo teníamos 2 rollos de papel wc. Al dia siguiente no repusieron. El spa masificado como nunca antes y el agua muy sucia. Dos de los 4 acabamos con conjuntivitis
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Very good 10 Sonia Travelled with family March 2026
Es ideal para niños. El desayuno esta muy bien.
El colchón de la habitación era muy dura como dormir en una madera.En el suelo de la piscina havia un chicle durante los 3 días.
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Excellent 10 Marta Travelled with family March 2026
la ubicación del hotel, la amplitud de las habitaciones, la piscina cubierta así como las instalaciones infantiles
el precio del desayuno era bastante caro.
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Excellent 8.3 Raquel Travelled with family February 2026
La ubicación muy cerca del centro peatonal, la habitación super amplia, las camas comodas
Solo probamos el buffet del desayuno, que aún teniendo mucha variedad dejaba de desear....
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Very good 9.4 Consuelo Travelled with couple February 2026
La ubicación del hotel es centrica, el servicio esta bien, todo muy limpio y los desayunos completos para poder elegir.
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Excellent 10 Maria Carmen February 2026
Lo recomiendo en todos los aspectos Volveremos con toda seguridad El personal súper amable La comida deliciosa
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Excellent 10 Gloria Leticia Travelled with family February 2026
Personal muy agradable y habitacion acordé al precio!
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Excellent 8 Laia Travelled with couple January 2026
Nos ha gustado mucho el spa del hotel
Podrian dejar mas detalles en la habitación como jabones, crema hidratante y el desayuno de buffet me ha parecido muy caro
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Very good 10 Justine Mariel Travelled with  friends January 2026
Buenísima experiencia, cuenta con parking cerca de la zona, atención muy buena, con el spa y una maravilla!
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Excellent 10 Aynur January 2026
El personal super atentos
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Excellent
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Frequently asked questions about Hotel Mercure Andorra

Does the Hotel Mercure Andorra have wifi connection?

  • The Hotel Mercure Andorra offers free Wi-Fi in public areas.
  • The Hotel Mercure Andorra offers Wi-Fi for a fee.
  • The Hotel Mercure Andorra has Wi-Fi.

Can I stay with a pet at Hotel Mercure Andorra?

Pets are allowed at Hotel Mercure Andorra (on request and direct payment at the hotel). Check the conditions.

Does the Hotel Mercure Andorra have a 24h reception?

Yes, Hotel Mercure Andorra has a 24-hour reception.

Is there heating in Hotel Mercure Andorra?

Yes, Hotel Mercure Andorra has heating in the common areas.

Is there air conditioning in the common areas at Hotel Mercure Andorra?

Yes, Hotel Mercure Andorra has air conditioning in the common areas.

Is there a restaurant at Hotel Mercure Andorra?

Yes, Hotel Mercure Andorra has a restaurant.

Is there a bar at Hotel Mercure Andorra?

Yes, Hotel Mercure Andorra has a bar.
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