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Hesperia Andorra (antiguo Hotel Fénix)

Name: Hesperia Andorra (antiguo Hotel Fénix)
Address: Av. del Prat Gran, 3-5, Escaldes-Engordany, AD700, Andorra
Price range: Descubre precios y ofertas para este alojamiento
Rating: 8.8

View 37 photos

Av. del Prat Gran, 3-5

• 121 m from the centre of Escaldes-Engordany

8.8 See 455 reviews

Check-in/out and other info

Hesperia Andorra (antiguo Hotel Fénix) Av. del Prat Gran, 3-5

Map

Accommodation features

Internal parking

Pet-Friendly

This stay is no longer available

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Facilities and services

Main Areas

24 h reception

Heating

Air-conditioning in the main facilities

Lift

Smoking Area

Access for people with reduced mobility in main areas (no adapted bathroom in the bedrooms)

Restaurant

Wifi and Internet

Wi-Fi

Free Wi-Fi in common areas

Wi-Fi (to be paid at reception)

Main Hotel Services

Meeting Room

Laundry Service

Car Hire

Free Luggage Room

Safe at the reception

Spa and wellness

Sauna

Pets

Pet-Friendly on request (check fee)

Ski locker

Ski Lockers for a fee

Facilities

Lounge with TV

Baby cribs

Free Baby Cot (on request)

Activities

Ski

Room services

These services are general and may vary according to the type of room.

Room Services

Telephone

Hairdryer

Heating

Air Conditioning

Safe

Bathroom

Bathtub

Toilet

Amenities

Apartment services

Bedding available

Towels available

Parking

The accommodation has an indoor car park with extra charge

24€ / Per night

Electric vehicle charger available (check details by calling the lodge).

Check directly with the accommodation if they offer the possibility of booking the car park space in advance.

To consider:

Motorcycle car park for 13€/night
Motorcycle car park for 13€/night

Pet Policy

This accommodation is pet friendly. To consult its conditions, it is essential that you send us a message through the contact section informing the weight of your pet.

About the accommodation

The Hesperia Andorra 4* is located in the heart of the commercial area of Escaldes-Andorra, just a few steps from the Caldea Spa Centre and a few minutes from the Grandvalira Resorts ski resorts.

Our hotel offers comfort, attention and the ideal atmosphere for any kind of stay in Andorra, whether it is a holiday, a holiday or a business holiday. Thanks to its services and facilities, it is also a perfect place for the organization of business or private events.

The Hesperia Andorra is the ideal base for exploring the country: enjoy the mountains in summer, ski in winter, visit museums, charming villages and the Romanesque route, or stroll through the center of the capital for shopping.

We have 120 rooms spread over 5 floors, fully equipped to offer you a comfortable and pleasant stay. Our restaurant serves breakfast buffet and dinner a la carte or menu, according to your choice. In addition, we offer free wifi throughout the establishment.

If you love skiing, you will be pleased to know that we have a free ski locker service. We also have private indoor car park (payable directly at the accommodation). And for your moments of relaxation, you can enjoy our indoor swimming pool and sauna.

Additional information to take into account:

If you book Half Board, please note that drinks are not included, unless otherwise indicated in your booking. They are pay at reception.
The hotel does not offer midday meal service.

Some services may incur additional charges. Please check rates directly with the accommodation.

Tourism tax

The tourism tax isn't included in the booking price, as it's mandatory to pay this tax directly at the hotel reception. Children under the age of 15 are exempt from this tax.

The tourism tax in a 4 * Hotel is 2.09 € per person and night.

What our customers are saying about the accommodation

8.8

Very good

Based on 455 reviews

Photos shared by our customers

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Real reviews

All reviews have been carefully checked and verified.

8 Francisco Javier Travelled with couple April 2026

Vestíbulo reformado y comida bien

Falta reformar la habitación

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Very good

10 Ramon Travelled with couple March 2026

Todo bien

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Excellent

7.1 Carlos Travelled with couple March 2026

La ubicación cerca del centro.

Para mejorar deberían poner una rampa para entrar al hotel ya que unicamente hay escaleras y hemos tenido que subir las maletas por las escaleras. Mejorar el acceso para personas mayores o con movilidad reducida. La piscina climatizada ( que no spa ), con mal acceso para ambos casos también y profundidad mas elevada de la indicada ( que es 1,5m ).

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Good

10 Edgardo Travelled with couple March 2026

Tiene un desayuno bufet.. Que es espectacular un 10 en todo lo demás.

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Excellent

9.4 Fco Javier Travelled with couple March 2026

Bufet desayuno muy completo, pero mejorable en calidad Spa solo gratuito, si contratas con Hesperia...

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Excellent

7.7 Javito Travelled with couple March 2026

En el spa estuvimos solos después de reservarlo. Piscina, sauna y duchas para nosotros solos. Desayunos muy bien y bufete.

Comidas y cenas son menús y son escasos. Te quedas con hambre. La bebida no entra en el menú y es cara.

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Good

10 Guadalupe Travelled with family March 2026

Todo genial, recomendable 100%

😂Jaja, la puerta giratoria, por favor punto rojo o flecha de cuando termina el cristal fijo, hay gente q se choca y quiere salir antes de tiempo 😂😂

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Excellent

10 José Luis Travelled with couple March 2026

Buen hotel cómodo, bien situado.

Le falta una rampa para sillas de ruedas o maletas para el acceso al hall de entrada.

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Excellent

10 Teresa Travelled with friends March 2026

Un hotel de lujo , con un menú excelente y la ubicación perfecta , para todo

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Excellent

10 Cristian Travelled with friends March 2026

Muy buena estancia y bonito hotel

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Excellent

9.7 Alba Travelled with family March 2026

Super céntrico y a 4 minutos de caldea increíble

Quizá el desayuno esperaba más pero estaba bastante bien

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Excellent

10 Aida Travelled with couple March 2026

La ubicación del hotel era genial, en la parte alta de la avenida de compras y muy cerca de Caldea

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Excellent

5.7 José Manuel Travelled with family January 2026

SITUACION DEL HOTEL

DICE QUE ESTA RENOVADO , PERO NO ES ASI. DEJA MUCHO QUE DESEAR PUERTAS QUE NO CIERRAN HUMEDADES ETC..

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Average

8 Mònica Travelled with couple January 2026

Nos ha gustado mucho este hotel, a pesar de q no supiéramos de q teníamos acceso libre a la piscina climatizada. Las instalaciones muy bien, la temperatura dentro del hotel, tal vez un poco alta, pero bueno, yo prefiero pasar calor a pasar frío Buena variedad en el desayuno Bien. Sigo pensando que en los hoteles fuera de Europa, de los de 3 estrellas o mas incluyen mas cosas como xapatillas, cepillos y pasta de dientes, esponjas, etc

Sí, en nuestra habitación había como un ruido, similar al q hacen las neveras que me resultó incomodo, pero q cuando dormía no lo escuchaba. Tambien se escuchaba hablar a la gente que pasaba por los pasillos, con lo cual "sería interesante" que el hotel pusiera alguna nota, tal vez en el ascensor que recordase que a partir de las 22 o 23 horas se respetase el descanso de los clientes.

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Very good

9.7 Natalia Travelled with couple January 2026

Si no entran las comidas son precios muy elevados en el hotel.

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Excellent

10 Ricardo Gimenez Travelled with couple January 2026

todo perfecto

nada muy atentos

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Excellent

8.3 Oscar Travelled with couple January 2026

Experiencia muy recomendable. El hotel tiene una ubicación excelente, muy tranquilo y camas comodísimas. Desayuno muy completo, riquísimo.

El hotel es un 4 estrellas mejorable. Sería interesante tuvieran un hervidor de agua en las habitaciones. El parking de suele llenar pero hay parkings por todas partes

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Very good

9.7 Idaira Patricia Travelled with couple December 2025

Al lado del centro literalmenteeee

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Excellent

9.7 Juan José Travelled with couple December 2025

de la comida poco podemos valorar , ya que comida y cena la realizamos fuera del hotel , el desayuno genial , bufet libre con mucha variedad de productos y muy buenos

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Excellent

9.7 Vicente Travelled with couple December 2025

Todo muy bien

Nada que resaltar

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Excellent

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Frequently asked questions about Hesperia Andorra (antiguo Hotel Fénix)

Does the Hesperia Andorra (antiguo Hotel Fénix) have wifi connection?

The Hesperia Andorra (antiguo Hotel Fénix) offers free Wi-Fi in public areas.
The Hesperia Andorra (antiguo Hotel Fénix) offers Wi-Fi for a fee.
The Hesperia Andorra (antiguo Hotel Fénix) has Wi-Fi.

Can I stay with a pet at Hesperia Andorra (antiguo Hotel Fénix)?

Pets are allowed at Hesperia Andorra (antiguo Hotel Fénix) (on request and direct payment at the hotel). Check the conditions.

Is there children's cots available at Hesperia Andorra (antiguo Hotel Fénix)?

The Hesperia Andorra (antiguo Hotel Fénix) has free cots available at the hotel (please request before your trip).

Does the Hesperia Andorra (antiguo Hotel Fénix) have a 24h reception?

Yes, Hesperia Andorra (antiguo Hotel Fénix) has a 24-hour reception.

Is there heating in Hesperia Andorra (antiguo Hotel Fénix)?

Yes, Hesperia Andorra (antiguo Hotel Fénix) has heating in the common areas.

Is there air conditioning in the common areas at Hesperia Andorra (antiguo Hotel Fénix)?

Yes, Hesperia Andorra (antiguo Hotel Fénix) has air conditioning in the common areas.

Is there a restaurant at Hesperia Andorra (antiguo Hotel Fénix)?

Yes, Hesperia Andorra (antiguo Hotel Fénix) has a restaurant.

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