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Hotel Hesperia Andorra (antiguo Hotel Fénix)

Av. del Prat Gran, 3-5, Escaldes-Engordany
8.6 See 219 reviews
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Check-in/out and other info

Accommodation facilities/services

Pet Policy

Pets are not permitted in this accommodation.

About the accommodation

Hesperia Andorra Hotel is located in the shopping area of Escaldes-Andorra, very close to the Caldea thermal centre and a few minutes from the Grandvalira and Vallnord ski resorts.

In our hotel, you will find the comfort, service, and atmosphere you are looking for during your stay in Andorra whether you are on a holiday, getaway or a business trip. Its services and facilities make it the ideal venue for business and private events.

Golden Tulip Andorra Fenix Hotel is the perfect starting point to discover Andorra, whether you want to enjoy the mountains in summer or ski in winter; visit the museums, towns, and the Romanesque route; or stroll around the capital and go shopping.

It has 120 rooms spread over 5 floors. They are fully equipped to make your stay very pleasant. It has a restaurant that serves breakfast and dinner buffet. In addition, it has free Wi-Fi in all the accommodation! 

If you are a skier, you will love knowing that you have a free ski-guard service . In addition, it has a private indoor car park (direct payment at the accommodation). And so you can relax, enjoy your indoor pool and sauna .


This hotel has a free transfer to the sector of Encamp (Grandvalira). It is important that you keep in mind the following information: it is an 8 seater van that makes up to two trips. Places are limited and are subject to availability at the time of arrival, so it is advisable to call the hotel in advance to reserve them.
 
To consider!
  • If you hire dinners, remember that your price does not include drinks (unless specified otherwise in your reservation). They are a direct payment service in the accommodation.
  • The accommodation does not offer lunch service at noon.

 

Some of the detailed services may be paid. You can check their rates directly at the establishment. This information is subject to changes by the accommodation.



Some of the services listed may be considered as extras. Please check with the reception desk upon your arrival. This information is subject to change by the accommodation.

Tourism tax

The tourism tax isn't included in the booking price, as it's mandatory to pay this tax directly at the hotel reception. Children under the age of 15 are exempt from this tax. 
The tourism tax in a 4 * Hotel is 2 € per person and night.
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Hotel Hesperia Andorra (antiguo Hotel Fénix)
Customer photos

Customer reviews

8.6
Very good
Based on 219 reviews
All of these reviews have been checked and verified
8.3 Jonathan Travelled with couple May 2024 El personal muy profesional y atento 9.7 Juan Jose Travelled with couple May 2024 La habitación muy cómoda y con nevera. El parking 26 euros por noche 10 Manuel Antonio Travelled with couple November 2023 Excellent location, perfect facilities.
Excelente lugar, instalaciones perfectas..
They don't allow you to take pictures, in the 21st century they should let you take a nice souvenir...
Que no te permitan hacer fotos, en pleno Siglo 21 deberían dejar que uno se lleve algún lindo recuerdo fotográfico..
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8.7 María Travelled with couple November 2023 Very central and comfortable hotel and very good service from the employees.
Hotel muy céntrico y cómodo y muy buena atención por parte de los empleados
The hotel spa leaves much to be desired and the rooms are a bit old.
El spa del hotel deja mucho que desear y las habitaciones son un poco viejas
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9.7 Mati Travelled with family November 2023 Han sido unos días fantásticos en Andorra 9.7 Sandra Travelled with couple November 2023 The service, the friendliness of the staff, the varied and good breakfast.
El servicio, la amabilidad del personal, el desayuno variado y bueno.
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9.3 Marta Travelled with couple November 2023 The location of the hotel
La localización del hotel
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5.3 Alberto Travelled with family November 2023 Siento decir que estoy a disgusto con la oferta. Nada más llegar al hotel, ya no habían horas para el spa del hotel. Sin servicio de parking (completo), pagar un parking externo, y cuando vamos con nuestra pequeña al wellness de 3 horas de spa, resulta que es para mayores de 13 años... En definitiva, pagar casi 300 euros por dormir y desayunar en el hotel (aparte 50 euros de parking externo) me ha parecido sinceramente vergonzoso 9.7 Cristina Travelled with couple October 2023 Very friendly staff, thermally and acoustically insulated rooms, the breakfast buffet is varied and complete, the facilities are very modern.
Personal muy amable, habitaciones aisladas térmica y acústicamente, el buffet del desayuno es variado y completo, las instalaciones son muy modernas.
The photograph does not correspond to the actual hotel.
La fotografía no se corresponde con el hotel real.
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9.7 German Travelled with couple October 2023 I liked everything! The service, room, parking, everything!
Me ha gustado todo! El servicio, habitación parking,.todo!
I can't say anything bad about the accommodation
Del alojamiento no puedo decir nada malo
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10 Margaret Travelled with couple June 2024
10 Albert Travelled with couple November 2023
10 Eric Travelled with couple November 2023
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Frequently asked questions about Hotel Hesperia Andorra (antiguo Hotel Fénix)

Where can I park at Hotel Hesperia Andorra (antiguo Hotel Fénix)?

If you stay at Hotel Hesperia Andorra (antiguo Hotel Fénix) you have the following parking possibilities (subject to availability):
  • Paid Indoor parking

Does the Hotel Hesperia Andorra (antiguo Hotel Fénix) have wifi connection?

The Hotel Hesperia Andorra (antiguo Hotel Fénix) offers free Wi-Fi throughout the hotel.

Can I stay with a pet at Hotel Hesperia Andorra (antiguo Hotel Fénix)?

Pets are not allowed at Hotel Hesperia Andorra (antiguo Hotel Fénix).

Is there children's cots available at Hotel Hesperia Andorra (antiguo Hotel Fénix)?

The Hotel Hesperia Andorra (antiguo Hotel Fénix) has free cots available at the hotel (please request before your trip).

What can I do at Hotel Hesperia Andorra (antiguo Hotel Fénix)?

The Hotel Hesperia Andorra (antiguo Hotel Fénix) has the following activities available (some may be for a fee).
  • Spa for a fee

How to get from Hotel Hesperia Andorra (antiguo Hotel Fénix) to the slopes?

Hotel Hesperia Andorra (antiguo Hotel Fénix) has a free shuttle service to the slopes. Ask for this service at reception.

Does the Hotel Hesperia Andorra (antiguo Hotel Fénix) have a 24h reception?

Yes, Hotel Hesperia Andorra (antiguo Hotel Fénix) has a 24-hour reception.

Is there heating in Hotel Hesperia Andorra (antiguo Hotel Fénix)?

Yes, Hotel Hesperia Andorra (antiguo Hotel Fénix) has heating in the common areas.