Privacy Policy

In compliance with the provisions of Article 22.2 of the Law of Services of the Information Society and Electronic Commerce (LSSI) and in accordance with the European Directive 2009/136/EC, we inform that Jump2spain.com uses cookies during navigation.

Cookies are small files where information is stored and installed in your browser or device. This information is stored for future visits you make to Jump2spain.com, as it records user activity during the time of navigation (for example, date of last visit, browsing preferences, etc.), this is used to streamline user navigation.

Jump2spain.com uses the following types of cookies:

Own Cookies

Cookie Cookie Type Expiration
cookies-accept Determines if the user has accepted the Jump2spain.com Cookies policy. 1 year
ec_user_cid Cookie needed to keep the user session active once logged into our system. 1 year
hashed_user_id Cookie needed to keep the user's session active once logged into our system. 2 years
user Cookie needed to keep the user session active once logged into our system. 2 years
user Cookie needed to keep the user session active once logged into our system. 3 days
user_web_id Cookie needed to keep the user's session active once logged into our system. 2 years
group_id Used to distinguish users for statistical purposes. 3 days
grouper Used to distinguish users for statistical purposes. 3 days
save_grouper Used to distinguish users for statistical purposes. 3 days
exclusive_newsletter_* Used to manage the exclusive deals. 3 days
frame_invitation Used to manage the Newsletter subscription banner. 3 days
show_invitation Used to manage the Newsletter subscription banner. 3 days
show_invitation_bar Used to manage the Newsletter subscription banner. 3 days
NewsIU Used to manage the Newsletter subscription banner. 3 days
id_provider_encript Used to manage the sending of documentation related to the deal. 3 days
tracking_* Used to manage payments. 3 days
customerId Used to identify non-logged in users. 30 days
userTypeTrackingText Used to identify user types. To know if the user is logged in or not, or has any booking 1 day
tab_id Used to identify the booking process of the current browser tab. 1 day
hide_exclusive_banner Cookie needed to hide the exclusive banner. 7 days
user_ts Cookie containing information about the last change made by the user in his profile to avoid cache related problems. 1 year

Third party cookies

Third party cookies

Provider Cookie Cookie type Use it Expiration
Google 1P_JAR Advertising purpose. They contain a unique randomly generated value that allows the Platform to distinguish browsers and devices. This information is used to measure ad performance and provide product recommendations based on statistical data. Google Adwords 1 month
Google ANID Advertising purpose. They contain a unique randomly generated value that allows the Platform to distinguish browsers and devices. This information is used to measure ad performance and provide product recommendations based on statistical data. Google Adwords 1 year
Google CONSENT Advertising purposes. They contain a unique randomly generated value that allows the Platform to distinguish browsers and devices. This information is used to measure ad performance and provide product recommendations based on statistical data. Google Adwords 1 year
Google DV Advertising purposes. They contain a unique randomly generated value that allows the Platform to distinguish browsers and devices. This information is used to measure ad performance and provide product recommendations based on statistical data. Google Adwords 24 hours
Google APISID It is used by Google to store user preferences and information during the display of pages with Google maps. Google Maps 2 years
Google HSID Used by Google to store user preferences and information during the display of pages with Google maps. Google Maps 2 years
Google NID It is used to display geographic locations using Google Maps. Google Maps 6 months
Google OGP Used for the visualization of geographic locations using Google Maps. Google Maps 2 months
Google OGPC Used for the visualization of geographic locations using Google Maps. Google Maps 2 months
Google SAPISID It is used by Google to store user preferences and information during the display of pages with Google maps. Google Maps 2 years
Google SID Used by Google to store user preferences and information during the display of pages with Google maps. Google Maps 2 years
Google SSID Used by Google to store user preferences and information during the display of pages with Google maps. Google Maps 2 years
Google SIDCC This cookie is used by Google to provide services and extract anonymous information about navigation. Google 3 months
Google _ga It is used to distinguish users for statistical purposes. Google Analytics 2 years
Google _gid Used to distinguish users for statistical purposes. Google Analytics 24 hours
Google _gat Used to limit the percentage of requests through Google Tag Manager. Google Analytics 1 minute
Google __utmx Used to determine the inclusion of a user in an experiment for statistical purposes. Google Analytics 18 months
Google __utmxx Used to determine the expiration of statistical experiments in which a user has been included. Google Analytics 18 months
Google _gcl_au Used by Google AdSense to experiment with the efficiency of ads on websites that use its services. Google AdSense 3 months
Facebook fbm_* This is a Facebook cookie that helps us establish which of our users have chosen to log in to the website using their Facebook account. Login with Facebook 1 year
Google ACCOUNT_CHOOSER Authentication cookie. Helps to remember the Google account previously used to log in. Google Accounts 2 years
Google AEC Security cookie used to ensure that requests in a browsing session are made by the user and not by malicious sites. Google 6 months
Google LSID Authentication cookie that maintains the user's session in Google services. Google Accounts 2 years
Bing MR Cookie used by Bing for analysis and improvement of ad relevance. Microsoft Bing Ads 5 days
Bing MSPTC Cookie used by Bing to track user interaction and personalize advertising. Microsoft Bing Ads 1 year
Bing MUID Cookie used by Bing to uniquely identify web browsers and track ad interaction. Microsoft Bing Ads 1 year
Hotjar NEXT_LOCALE Cookie that stores language preferences for the Hotjar interface. Hotjar 10 days
Google OTZ Cookie used for analytics. Helps to link user activity between different devices and sessions. Google Analytics 1 month
Google SMSV Used to link device usage and website visits to the user's Google account. Google 309 days
Google SOCS Used to store the user's status regarding their cookie choices. Google 13 months
Google __Host-1PLSID Used for user login via Google account. Google 2 years
Google __Host-3PLSID Used for user login via Google account. Google 2 years
Google __Host-GAPS Used for user login via Google account. Google 2 years
Google Ads Secure-1PAPISID Used to create a visitor's interest profile and display relevant Google ads. Google Ads 2 years
Google Ads __Secure-1PSID Used to display relevant and personalized Google ads. Google Ads 2 years
Google Ads Secure-1PSIDCC Used to create a user profile and show relevant and personalized Google Ads. Google Ads 1 year
Google __Secure-1PSIDTS Stores an encrypted timestamp to maintain user sessions and preserve user preferences. Google 1 year
Google Ads __Secure-3PAPISID Used to create a visitor interest profile and display relevant Google ads. Google Ads 2 years
Google Ads Secure-3PSID Used to display relevant and personalized Google ads. Google Ads 2 years
Google Ads Secure-3PSIDCC Used to create a user profile and display relevant and personalized Google Ads. Google Ads 1 year
Google __Secure-3PSIDTS Stores an encrypted timestamp to maintain user sessions and preserve user preferences. Google 1 year
Cloudflare __cf_bm Security cookie used by Cloudflare to manage traffic and filter malicious bots. Cloudflare 30 minutes
Facebook _fbp Used to deliver a range of advertising products, such as real-time offers from external advertisers. Facebook 3 months
Google Analytics _ga_ID Cookie used to maintain session status and measure internal usage analytics data. Google Analytics 2 years
Hotjar _hjSessionUser_userId Cookie used by Hotjar to identify the same user during multiple sessions. Hotjar 1 year (approx.)
Hotjar _hjSession_userId Cookie used by Hotjar to maintain data about the user's current session. Hotjar Session
TikTok _tt_enable_cookie Used to determine if the browser accepts cookies. TikTok 13 months
TikTok _ttp User tracking and analytics cookie, used by TikTok to measure the performance of advertising hotel offers. TikTok Analytics 3 months
Microsoft Bing Ads _uetsid Cookie used to track user interactions with advertising and improve ad relevance. Microsoft Bing Ads 24 hours
Microsoft Bing Ads _uetvid Cookie used to store a unique user identifier and improve ad targeting. Microsoft Bing Ads 2 weeks (approx.)
Amazon Ads ad-id Advertising purpose. Helps show relevant ads and measure performance. Amazon Advertising 6 months
Amazon Ads ad-privacy Advertising cookie that manages the user's privacy preferences in relation to ads. Amazon Advertising 2 years
Hotjar exp_pricing_fall_assignment Cookie used by Hotjar to determine the user's allocation in pricing experiments. Hotjar 1 month
Twitter guest_id Identifies the user to personalize content and ads on Twitter. Twitter 2 years
Twitter guest_id_ads Advertising cookie to show relevant ads to Twitter users. Twitter 2 years
Twitter guest_id_marketing Cookie used by Twitter for marketing and ad personalization purposes. Twitter 2 years
Twitter (t.co) muc_ads Cookie used by Twitter for ad personalization and ad performance measurement. Twitter 2 years
TikTok odin_tt Used for tracking and analyzing user behavior. TikTok 13 months
Twitter personalization_id Cookie that stores user preferences to personalize content and ads on Twitter. Twitter 2 years
TikTok tt_chain_token Cookie used to track user behavior across different pages and sessions. TikTok 5 months
TikTok ttwid User identification cookie to deliver relevant recommendations and ads. TikTok 11 months

In any case, the user can refuse cookies, using the preferences menu of your browser, but blocking cookies from Jump2spain.com, may not work properly the web.

How to refuse cookies from the following browsers:

Find the best hotels in Spain
Find your travel deal
Check in
Check out
Rooms and travellers
Adults
2
Children
0
Rooms
Accept

Hesperia Andorra (antiguo Hotel Fénix)

Av. del Prat Gran, 3-5, Escaldes-Engordany
8.7 See 361 reviews
Map

Check-in/out and other info

Accommodation facilities/services

Pet Policy

This accommodation allows pets with the following conditions:
  • Maximum weight: 20 kg/pet
  • Price: 20 €/night and pet
Important Information: Once you've completed your booking, please send us a message via the contact section to inform us that you will be travelling with your pet. This allows us to notify the accommodation in advance, ensuring everything is prepared for your arrival.

About the accommodation

The Hesperia Andorra 4* is located in the heart of the commercial area of Escaldes-Andorra, just a few steps from the Caldea Spa Centre and a few minutes from the Grandvalira Resorts ski resorts.

Our hotel offers comfort, attention and the ideal atmosphere for any kind of stay in Andorra, whether it is a holiday, a holiday or a business holiday. Thanks to its services and facilities, it is also a perfect place for the organization of business or private events.

The Hesperia Andorra is the ideal base for exploring the country: enjoy the mountains in summer, ski in winter, visit museums, charming villages and the Romanesque route, or stroll through the center of the capital for shopping.

We have 120 rooms spread over 5 floors, fully equipped to offer you a comfortable and pleasant stay. Our restaurant serves breakfast buffet and dinner a la carte or menu, according to your choice. In addition, we offer free wifi throughout the establishment.

If you love skiing, you will be pleased to know that we have a free ski locker service. We also have private indoor car park (payable directly at the accommodation). And for your moments of relaxation, you can enjoy our indoor swimming pool and sauna.

Additional information to take into account:

  • If you book Half Board, please note that drinks are not included, unless otherwise indicated in your booking. They are pay at reception.
  • The hotel does not offer midday meal service.

Some services may incur additional charges. Please check rates directly with the accommodation.



Some of the services listed may be considered as extras. Please check with the reception desk upon your arrival. This information is subject to change by the accommodation.

Tourism tax

The tourism tax isn't included in the booking price, as it's mandatory to pay this tax directly at the hotel reception. Children under the age of 15 are exempt from this tax. 
The tourism tax in a 4 * Hotel is 2 € per person and night.
Accommodation not available
We currently have no travel options for this accommodation, but we have some related deals that may be of interest to you.
Do you want to book this hotel?
If you can't find Hesperia Andorra (antiguo Hotel Fénix) on our website, head over to our travel brand Amimir.com, our very own search engine! 
logo-amimir
Check out these deals!
Browse all deals
Hesperia Andorra (antiguo Hotel Fénix) Av. del Prat Gran, 3-5
Unlock incredible flash offers for hotels in Spain!
Don't miss your chance to receive only the best hotel offers for your holiday!
Don't go anywhere! We're adding your e-mail to our mailing list.

We are processing your request

Log in
Create your account
Reset password 
Take advantage of your benefits
Access to Exclusive Hotel Deals
Create alerts for upcoming deals on sale
Add deals to your favourites list
Store your data to book faster
Go to your personalized user panel
For any further questions, you can contact us anytime via our contact section. We're happy to help! 
or log in with
Take advantage of your benefits
Access to Exclusive Hotel Deals
Create alerts for upcoming deals on sale
Add deals to your favourites list
Store your data to book faster
Go to your personalized user panel
Still don't have an account? Create your account here
Reset password 
Take advantage of your benefits
Access to Exclusive Hotel Deals
Create alerts for upcoming deals on sale
Add deals to your favourites list
Store your data to book faster
Go to your personalized user panel
For any further questions, you can contact us anytime via our contact section. We're happy to help! 
or register with
Enter a valid email address
The field must contain between 6-20 characters
Passwords must match
Take advantage of your benefits
Access to Exclusive Hotel Deals
Create alerts for upcoming deals on sale
Add deals to your favourites list
Store your data to book faster
Go to your personalized user panel
Already have an account? Log in
Forgot your password? Enter your E-mail to reset it.
Enter a valid email address
Have you already recovered the password? Log in
For any further questions, you can contact us anytime via our contact section. We're happy to help! 
Change password
The field must contain between 6-20 characters
Passwords must match
Destination
All holiday destinations
Holiday destinations available for you to book
Select as many as you wish! 
All
Countries
Cities
Regions
Costas
Your selection: Delete
Aguadulce
Algarve
Alicante
Andalusia
Balearic Islands
Barcelona
Benidorm
Blanes
Calella
Canary Islands
Catalonia
Costa de Almería
Costa Blanca
Costa Brava
Costa del Sol
Costa Dorada
Costa de la Luz
Estepona
Fuerteventura
Galicia
Gran Canaria
Ibiza
Islantilla
Lloret de Mar
Majorca
Malaga
Malgrat de Mar
Matalascañas
Minorca
Murcia
Peñíscola
Portugal
Roquetas de Mar
Salou
Santa Susanna
Spain
Tenerife
Tossa de Mar
Valencia
Select
Hesperia Andorra (antiguo Hotel Fénix)
Customer photos
Map

What our customers say about the accommodation

8.7
Very good
Based on 361 reviews
All of these reviews have been thoroughly reviewed and authenticated.
10 Nicole Travelled with couple April 2025 The premium entrance to Caldea was the best. Also, the hotel is perfect, big and cozy.
La entrada premium a Caldea fue lo mejor. Además, el hotel es perfecto, grande y acogedor
Show original message
Hide original message
Excellent 9.7 Maria Dels Àngels Travelled with family April 2025 The hotel is excellent in every way. Very friendly staff, clean rooms, we took half board and the food was excellent too, very good location.
El Hotel és excelente, en todos los sentidos. Personal muy amable, habitaciones limpias, nosotros cojimos meia pensión y la comida excelente tambien, ubiación muy buena.
The only thing was that dinner was served very late, you have to go with time. The parking is quite expensive, but like everyone else I think.
Lo unico que al servir la cena tardaban muchisimo, hay que ir con tiempo. El pàrquing es bastante caro, pero como todos creo.
Show original message
Hide original message
Excellent 10 Sonia Travelled with  friends April 2025 The rooms were large and spacious, the bed very comfortable, the bathroom large. The breakfast was dreamy, well stocked and the staff attentive and friendly.
Las habitaciones eran grandes y espaciosas, la cama muy cómoda, el baño grande. El desayuno de ensueño mucho surtido y el personal atento y amable.
To say the least, the rooms were very hot.
Por decir algo en las habitaciones hacia mucho calor.
Show original message
Hide original message
Excellent 5.3 Joan April 2025 The best was undoubtedly the caldea spa because the hotel does not serve you even the welcome drink .... On top of that they say they don't have parking and then it turns out that they do ...very confusing everything....
Lo mejor fue sin duda el spa de caldea porque el hotel no te sirven ni la copa de bienvenida …. Encima dicen que no tienen parking y después resulta que si …muy confuso todo….
Show original message
Hide original message
Average 9.7 Oscar Alejandro Traveled solo March 2025 The hotel is great I would stay here again without thinking about it, very centrally located, very close to everything, very nice views! The waitresses very friendly all the guys at the reception very attentive and friendly!
El hotel estupendo volvería a quedarme aquí sin pensarlo muy céntrico todo muy cerca unas vistas muy bonitas! Las camareras muy amable todas los chicos de la recepción muy atentos y amables.!
Only the food at dinner which is a la carte and does not allow you to choose any food that is to your liking was not bad but I personally did not like it, now the breakfast if very tasty everything! Another thing is that they start with hammering and a lot of noise in the corridors early in the morning! But the rest is perfect!
Solo la comida en la cena que es de carta y no permite elegir alguna comida que sea de agrado no estaba mala pero a mi personalmente no me gustó ,ahora el desayuno si muy rico todo! Otra cosa que empiezan con martilleos y mucho bulla por los pasillos a temprana hora de la mañana.! Pero del resto perfecto.!
Show original message
Hide original message
Excellent 8.3 Nancy Travelled with couple March 2025 All good
Todo bien
Show original message
Hide original message
Very good 8.6 Arnau Travelled with couple March 2025 The half board is very enjoyable, the dinner menu is varied and everything is very good. The location is excellent.
La media pensión se disfruta mucho, el menú de la cena es variado y todo está muy bueno. La ubicación es excelente.
The rooms need a little touch up, they look like they are from 2005. The management of the electric chargers in the parking lot is not good.
Hace falta darle un toquecito a las habitaciones, parecen del 2005. La gestión de los cargadores eléctricos en el parking no es buena.
Show original message
Hide original message
Very good 10 Raquel Travelled with family March 2025 The staff has been very helpful and charming. The room has been fantastic, and comment that the dinners have been fabulous, with a very high quality and service and very attentive waiters.
El personal ha sido muy servicial y encantador. La habitación ha sido fantástica, y comentar que las cenas han sido fabulosas, con una calidad y un servicio muy alto y unos camareros muy atentos.
We didn't even know that you had to pay for parking or the price. Nor that if you wanted to park there, it was for the number of nights booked. We were surprised and would have liked to know this information beforehand. I think they could offer special bonuses to customers according to the number of nights booked. It would be a nice attention.
No sabíamos ni que había que pagar por el aparcamiento ni el precio. Tampoco que si querías aparcar allí, era por el número de noches reservadas. Nos extrañó y nos hubiera gustado saber esta información a priori. Creo que podrían ofrecer bonos especiales a los clientes según el número de noches reservadas. Sería una bonita atención.
Show original message
Hide original message
Excellent 8 Anna Travelled with couple March 2025 It is in the center of the city.
Esta en pleno centro.
For parking you can only go to paid parking. The hotel is nice but the rooms need to be renovated.
Para aparcar solo puedes ir a Parking de pago. El hotel es bonito pero falta renovar las habitaciones.
Show original message
Hide original message
Very good 10 Ainhoa Travelled with couple March 2025 The treatment has been spectacular by the workers, very attentive. We also arrived late and they prepared a cold dinner for us. The room was phenomenal, the bed and pillows were super comfortable.
El trato ha sido espectacular por parte de los trabajadores, muy atentos. Además llegábamos tarde y nos prepararon una cena fría. La habitación fenomenal la cama y almohadas súper cómodas.
Show original message
Hide original message
Excellent
Show more reviews

Frequently asked questions about Hesperia Andorra (antiguo Hotel Fénix)

Where can I park at Hesperia Andorra (antiguo Hotel Fénix)?

If you stay at Hesperia Andorra (antiguo Hotel Fénix) you have the following parking possibilities (subject to availability):
  • Paid Indoor parking

Does the Hesperia Andorra (antiguo Hotel Fénix) have wifi connection?

The Hesperia Andorra (antiguo Hotel Fénix) offers free Wi-Fi throughout the hotel.

Can I stay with a pet at Hesperia Andorra (antiguo Hotel Fénix)?

Pets are allowed at Hesperia Andorra (antiguo Hotel Fénix) (on request and direct payment at the hotel). Check the conditions.

Is there children's cots available at Hesperia Andorra (antiguo Hotel Fénix)?

The Hesperia Andorra (antiguo Hotel Fénix) has free cots available at the hotel (please request before your trip).

What can I do at Hesperia Andorra (antiguo Hotel Fénix)?

The Hesperia Andorra (antiguo Hotel Fénix) has the following activities available (some may be for a fee).
  • Spa for a fee

Does the Hesperia Andorra (antiguo Hotel Fénix) have a 24h reception?

Yes, Hesperia Andorra (antiguo Hotel Fénix) has a 24-hour reception.

Is there heating in Hesperia Andorra (antiguo Hotel Fénix)?

Yes, Hesperia Andorra (antiguo Hotel Fénix) has heating in the common areas.

Is there air conditioning in the common areas at Hesperia Andorra (antiguo Hotel Fénix)?

Yes, Hesperia Andorra (antiguo Hotel Fénix) has air conditioning in the common areas.
Our travel websites
About Jump2spain.com
Spain's Top Destinations
Top Hotel Deals
Holidays by Date
Book your deal with Jump2spain.com
We accept
Terms & conditions Data protection Cookies policy
Exqui S.L.U. Copyright © Jump2spain.com 2025