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8.8
106 reviews
Staff
Excellent
Cleanliness
Excellent
Rooms
Very good
8.8
106 reviews
Staff
Excellent
Cleanliness
Excellent
Rooms
Very good
Hotel Facilities
Very good
Price Quality Ratio
Very good
Food
Very good
​Facilities and services
Wifi and Internet
Spa and wellness
Ski locker
See all services and facilities
Check-in and check-out times
Check-in
from 14:00
Check-out
before 12:00
Hotel Spa Termes Carlemany Av. Carlemany, 4
Hotel location
See map
Accommodation features
Pool
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Hotel Spa Termes Carlemany
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Facilities and services

Main Areas

24 h reception
Heating
Air-conditioning in the main facilities
Lift
Access for people with reduced mobility in main areas (no adapted bathroom in the bedrooms)

Restaurant

Restaurant
Bar
Snack bar

Wifi and Internet

Wi-Fi
Free Wi-Fi in common areas
Wi-Fi (to be paid at reception)

Main Hotel Services

Meeting Room Extra charge
Laundry Service Extra charge
Safety lockers
Free Luggage Room
Safe at the reception
Door man

Spa and wellness

Massage Parlour Extra charge
Sauna Extra charge
Jacuzzi Extra charge
Turkish bath Extra charge
Body and Facial Care Treatments
Thermal bath Extra charge

Ski locker

Ski Lockers for a fee

Swimming pools

Outdoor Pool (summer) Extra charge

Facilities

Lounge with TV

Activities

Ski

Room services

These services are general and may vary according to the type of room.

General Room Services

TV
Telephone
Heating
Free Wi-Fi in the rooms
Pay mini-fridge
Alarm Service
Safe

Bathroom

Toilet
Amenities
Shower or bathub
Hairdryer

Check-in/out and other info
Breakfast: from From 7.30 am to 10.30 am in winter season and from 8:00 am to 11:00 am the rest of the year.
Dining hours: from 20:00h to 22:30h in winter season and from 20:00h to 23:00hh the rest of the year.
Cafeteria hours: from 11:00h to 23:00hh
Paid outdoor car park (100m from the accommodation): 15€/day. Depending on availability upon arrival :-)
Indoor car park (check rates at reception) (400m from the accommodation): 18€/day. Depending on availability upon arrival :-)
Cribs: € 20 / stay. Upon request and availability.
SPA access: 2€ per session of 45 minutes. Access allowed for children over 8 years old (accompanied by an adult). Upon arrival at your accommodation you can book your session.
SPA Schedule: From 10:00h to 20:00h.
Outdoor swimming pool (200m from the hotel): open from June 20 to August 31, 2025 from 10:00 am to 8:00 pm. Paid access, you can check the rate upon arrival at the reception.

Parking

The accommodation has an outdoor car park with extra charge
Check directly with the accommodation if they offer the possibility of booking the car park space in advance.

Pet Policy

Pets are not permitted in this accommodation.

About the accommodation

The Hotel Spa Termes De Carlemany ****, is located in the town ofEscaldes - Engordany. It was inaugurated in 1954. Its last renovation was in 2001, has 33 tastefully decorated rooms. The hotel has the Termes Carlemany, do not miss the opportunity to enjoy their treatments.

It has charming rooms perfect for resting at the end of long days of activities in the mountains.


The accommodation is 300 metres from Caldea and 15 km from the nearest access to the ski resorts of Granvalira and Vallnord .

 
Hotel Carlemany, a hotel committed to contemporary art, is synonymous with art and design. Paintings and sculptures by important artists such as Gil Granero combine brilliantly with the novel and modern design of its recently refurbished rooms, offering the best option for those who want an experience with Girona's own character.
 
Among its most outstanding services are its 24-hour reception so that you are always well attended, its delicious breakfast and dinner service, the cafeteria if you want to have a drink while you relax or its outdoor pool for the summer season located 200 metres from the hotel (paid access).It is the only outdoor pool in the Principality of Andorra that has thermal water and comes from the main thermal springs of Escaldes-Engordany.
 
Its rooms have free Wi-Fi, safe, television, heating, and fully-equipped bathroom with shower or bathtub, amenities and hairdryer.
 
Don't wait any longer to enjoy your holidays at Hotel Spa Termes de Carlemany!
Some of the services listed may require a fee. You can check the rates directly at the accommodation. All information in this listing is subject to change by the accommodation. If you have any questions, please contact us.

Tourism tax

The tourism tax isn't included in the booking price, as it's mandatory to pay this tax directly at the hotel reception. Children under the age of 15 are exempt from this tax. 
The tourism tax in a 4 * Hotel is 2.09 € per person and night.

What our customers are saying about the accommodation

8.8
Very good
Based on 106 reviews
Select a topic to see specific reviews
Staff33 91%
Breakfast18 78%
Rooms16 88%
Location14 79%
Food11 55%
Cleanliness8 63%
Car Park6 100%
Comfort5 60%
Accommodation4 100%
Facilities4 75%
Dinner4 75%
Welcome3 67%
Noise2 100%
Age of the hotel2 100%
Bed2 50%
Relax2 100%
Spa2 100%
Seniority2 100%
Reception2 100%
Pillows2 100%
Real reviews
All reviews have been carefully checked and verified.
Real reviews
All reviews have been carefully checked and verified.
9.4 Luis Travelled with family July 2025
Desayunos y cenas excelentes, en calidad y presentación, personal super amable, recepción y camareros, atención extraordinaria, en especial Alexandre.
Va necesitando reforma, un poco antiguas las habitaciones.
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Excellent
9.7 Óscar Travelled with couple July 2025 Very good hotel
Muy buen hotel
In Andorra, as everywhere else, you have to end up in a car park lot. And the tourist tax is a free theft.
Cómo en toda Andorra tienes que caer en un parking. Y la tasa turística es un robo gratuito
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Excellent
8 Juan Carlos Travelled with couple December 2024 The hotel itself, the room, the location, the front desk staff (we didn't meet anyone else), all good.
El hotel en sí, la habitación, la ubicación, el personal de recepción (no conocimos a nadie más), todo bien
The car park lot is fine, close by, reasonably priced, but it is outdoors, with a complicated access, if you come from below and the spaces are tiny for cars like ours.
El parquing está bien, cercano, precio razonable, pero es exterior, con un acceso complicado, si vienes desde abajo y las plazas minúsculas para coches como el nuestro
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Very good
8.3 Marisa Travelled with  friends December 2024 Not bad.
No esta mal.
The spa is very small. It was difficult for me to contact the hotel, they do not answer the phone. The breakfast is very poor with low-quality food and seemed like dinner (fried asparagus, sausages...).
El spa es muy pequeñito. Me costaba mucho contactar con el hotel, no responden al teléfono. El desayuno es muy escaso con comida de baja calidad y parecia de cenas ( espárragos fritos, chorizos…)
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Very good
10 Josep December 2024 Everything in general has been great. The attention perhaps the most. But everything in general for that price has been impeccable.
Todo en general ha sido genial. La atención quizás lo que más. Pero todo en general por ese precio ha sido impecable
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Excellent
10 Juan Travelled with couple July 2024 The staff's treatment and the location
El trato del personal y la hubicacion
The food is tasty but there is little variation in the menu throughout the week.
La comida rica pero poca variación en la carta a lo largo de la semana
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Excellent
7.1 Sílvia Travelled with couple July 2024 Centrally located and comfortable hotel
Hotel céntrico y cómodo
The spa, very small and with few services
El spa, muy pequeño y con pocos servicios
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Good
8 Maria Jesus Travelled with couple June 2024 Cleanliness and good service at the spa
Limpieza y buena atención en el spa
The parking lot is narrow and a bit expensive Noise from road works and cars
El parking estrecho y un poco caro Ruido por obras i coches de la carretera
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Very good
9.7 Gemma Travelled with couple June 2024 The location was perfect. The breakfast was 10. The pool was very good, although not in the same hotel but just 100 meters away. The staff was very attentive and pleasant. And the room was perfect in size.
La ubicación ha sido perfecta. Los desayunos de 10. La piscina estaba muy bien, aunque no en el mismo hotel pero a escasos 100 metros. El personal muy atento y agradable. Y la habitación perfecta de tamaño.
In the dinners (although included in the price) most of the dishes had a supplement, as well as the drinks, which were paid for separately. In addition, there were many dishes from the menu that were not available, especially desserts. As for the Spa, there were only 2 saunas and a jacuzzi, a bit poor for what is out there.
En las cenas (aunque estaban incluidas en el precio) la gran mayoría de los platos llevaban un suplemento, así como las bebidas que se pagaban a parte. Además, había muchos platos de la carta que no estaban disponibles, sobre todo los postres. En cuanto al Spa, solo había 2 saunas y un jacuzzi, la verdad que un poco pobre para lo que hay por ahí.
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Excellent
9.7 Nacho Travelled with couple May 2024 Very complete breakfast. Small spa. Spacious and comfortable rooms.
Desayuno muy completo. Spa pequeño. Habitaciones amplias y cómodas.
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Excellent
10 Mari Carmen Travelled with couple April 2024 Perfect customer service, very delicious breakfast and dinner, would definitely come back.
Atención al cliente perfecta, desayuno y cena muy rico todo, volvería sin duda.
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Excellent
10 Ruth Travelled with couple April 2024 Exceptional treatment by the staff, comfortable and clean room, the hotel food is quite good. Excellent value for money, I would repeat.
Trato por parte del personal excepcional, habitación comoda y limpia, la comida del hotel bastante buena. Calidad precio excelente, volvería a repetir.
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Excellent
2.7 Viajero Travelled with couple April 2024 Very old hotel, not at all 4 stars, the luxury room with river views (I paid more for it), the views towards a construction site where they started working at 8 in the morning, noise, very bad mattress, bad smell in the hallways, breakfast always the same, hotel car park (€15 per day) on a hill, well... To not repeat.
Hotel muy antiguo, nada de 4 estrellas, la habitación de lux con vistas al río (he pagado mas para ella), la vistas hacia una obra que a las 8 de la mañana empezaban a trabajar, ruido, el colchón malisimo, mal olor por los pasillos, los desayunos siempre lo mismo, aparcamiento del hotel (15 € por día) en una cuesta, bueno... Para no repetir
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Basic
8.3 Ana Puri Travelled with couple April 2024 Small and comfortable hotel, spacious room, a little old to my taste the bathroom to be ****
Hotel pequeño y cómodo,habitacion amplia, algo antiguo a mí gusto el baño para ser ****
Correct staff at the breakfast buffet. At the reception, not very charismatic and very serious.
Personal correcto en el buffet del desayuno. En recepción,poco carismáticos y muy serios.
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Very good
9 Miriam Travelled with family April 2024 The service, the rooms are very good.
La atención, las habitaciones están muy bien
The small hot tub is cramped.
El jacuzzi pequeño el sitio agobiante
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Excellent
10 Javier Travelled with couple March 2024 Room and hotel condition overall Staff treatment Food quality
Estado de la habitacion y del Hotel en general Trato del personal Calidad de la comida
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Excellent
9.7 Maria Jose Travelled with couple March 2024 We loved everything, the breakfast was very good and above all the attention of all the hotel staff. We will be back soon.
Nos ha encantado todo,el desayuno muy bueno y sobre todo destacar la atención de todo el personal del hotel. Volveremos pronto.
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Excellent
8 Alfonsina Travelled with  friends March 2024 The staff very attentive quality price good
El personal muy atentos calidad precio bien
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Very good
9.6 Marta Travelled with couple March 2024 The kindness of the hotel staff. Also the option to have a relaxing time in the spa with 4 people. The cleanliness of the hotel and the detail of the bathrobes.
La amabilidad del personal de hotel. También la opcion de poder tener un rato de relax en el spa con 4 personas. La limpieza del hotel y el detalle de los albornozes.
Even though it is a 4-star hotel, it looks a bit outdated compared to hotels of the same stars in Barcelona, but it is very well-maintained. We only stayed on a room-only basis and have no complaints.
A pesar de que es un 4 estrellas se ve un poco anticuado si lo comparas con hoteles de las mismas estrellas de barcelona pero esta muy bien cuidado. Solo estuvimos en regimen de alojamiento no tenemos ninguna queja.
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Excellent
8 José Travelled with couple March 2024 Good breakfast. Staff attention. Comfort of the facilities.
Desayuno bueno. Atención del personal. Comodidad de las instalaciones
Car Park service far from the hotel and expensive for the quality of the car park. Impossible to use the uncovered car park.
Servicio de aparcamiento lejos del hotel y caro para la calidad del aparcamiento. Imposible de utilizar el parking descubierto
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Very good
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Frequently asked questions about Hotel Spa Termes Carlemany

Does the Hotel Spa Termes Carlemany have wifi connection?

  • The Hotel Spa Termes Carlemany offers free Wi-Fi in public areas.
  • The Hotel Spa Termes Carlemany offers Wi-Fi for a fee.
  • The Hotel Spa Termes Carlemany has Wi-Fi.

What can I do at Hotel Spa Termes Carlemany?

The Hotel Spa Termes Carlemany offers the following activities (some may be for a fee):
  • Masseur

Does the Hotel Spa Termes Carlemany have a swimming pool?

Yes, Hotel Spa Termes Carlemany has a swimming pool (this service could have an extra fee). Here you have more info about the swimming pool and other facilities.
  • Outdoor swimming pool (summer season)

Does the Hotel Spa Termes Carlemany have a 24h reception?

Yes, Hotel Spa Termes Carlemany has a 24-hour reception.

Is there heating in Hotel Spa Termes Carlemany?

Yes, Hotel Spa Termes Carlemany has heating in the common areas.

Is there air conditioning in the common areas at Hotel Spa Termes Carlemany?

Yes, Hotel Spa Termes Carlemany has air conditioning in the common areas.

Is there a restaurant at Hotel Spa Termes Carlemany?

Yes, Hotel Spa Termes Carlemany has a restaurant.

Is there a bar at Hotel Spa Termes Carlemany?

Yes, Hotel Spa Termes Carlemany has a bar.

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