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8.1
Fabulous
See 2842 reviews
Staff
Fabulous
Rooms
Fabulous
Cleanliness
Fabulous
8.1
Fabulous
See 2842 reviews
Staff
Fabulous
Rooms
Fabulous
Cleanliness
Fabulous
Hotel Facilities
Fabulous
Price Quality Ratio
Very good
Food
Very good
​Facilities and services
Wifi and Internet
Spa and wellness
Swimming pools
See all services and facilities
Check-in and check-out times
Check-in
from 16:00
Check-out
before 12:00
Hotel Bonalba Alicante Carrer del Vespre, 10, 03110 Mutxamel, Alicante, España
Hotel location
See map
Accommodation features
Internal parking
Pool
Hotel Bonalba Alicante
Superior
Customer photos
Customer photos

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Facilities and services

Main Areas

24 h reception
Heating in the main facilities
Air-conditioning in the main facilities
Lift

Restaurant

Restaurant
Bar
Vending machine
Breakfast (Buffet)
Lunch (Buffet)
Dinner (Buffet)
Lunch (Menu)
Dinner (Menu)

Wifi and Internet

Wi-Fi
Free Wi-Fi in common areas

Main Hotel Services

Meeting Room
Laundry Service
Free Luggage Room
Door man
Pool sunshade

Pets

Not Pet-Friendly

Spa and wellness

Massage Parlour
Sauna Extra charge
Turkish bath Extra charge
Body and Facial Care Treatments
Wellness Service

Facilities

Garden
Balcony
Ping Pong
Zona de juegos
Business Center
Solarium
Darts Extra charge

Swimming pools

Outdoor Pool (summer)

Baby cribs

Free Baby Cot (on request)

Activities

Mini golf

Children and animation

Live entertainment

Room services

These services are general and may vary according to the type of room.

General room services

TV
Telephone
Balcony
Heating
Air Conditioning
Free Wi-Fi in the rooms
Desk

Bathroom

Bathtub
Toilet
Amenities
Hairdryer
Toilet paper

Check-in/out and other info
Breakfast: 7:30 a.m. to 10:30 a.m. Summer season, from 8:00 a.m. to 11:00h Buffet or set menu available depending on the season.
Lunch hours: From 13:30h to 15:30hh. It can be buffet or menu depending on the season.
Dining hours: From 7:30 p.m. to 10:30 p.m. Summer season, from 20:00h. to 113:00h Buffet or set menu available depending on the season.
Wellness & Beauty Center: 10/access for 50 minutes to the heated pool area.
Conditions Wellness & Beauty Center: Tuesday to Saturday, 10:00 AM to 8:00 PM. Sundays, 10:00 AM to 2:00 PM. Closed Mondays. Minimum age for access: 14 years. Children under 14 are not allowed access.
Live shows: depending on the season.
Pool Hours: From 10:00h. to 20:00h. Fridays and Saturdays, from 10:00h. to 113:00h

Parking

The accommodation has a car park with extra charge
  • 15€ / Per day
This accommodation does not allow you to reserve your car park space in advance. Car Park is subject to availability at the time of your arrival.

Pet Policy

Pets are not permitted in this accommodation.

About the accommodation

The Hotel Bonalba Alicante 4* is located in the municipality of Mutxamel, on the Costa Blanca and in the province of Alicante, in the Valencian Community.

The hotel has a 24-hour reception, air conditioning and heating, free wifi, indoor car park (for a fee), bar and restaurant. It also has a Tropical Garden with leisure areas for children and adults next to the outdoor swimming pool open during the summer season. :-)

You can also take the opportunity to relax and unwind in the Wellness & Beauty Center (fee) where you can find a heated pool with 2 jets of hydromassage and also with sauna, Turkish bath and showers for contrast, great!

The rooms also have free wifi, air conditioning and heating, television, telephone, desk and a balcony or terrace with views to the outside. In addition, they also have a fully-equipped bathroom with bathtub and hairdryer.

The hotel offers you a whole world of possibilities thanks to its proximity to beaches, mountains, golf courses, as well as a wide range of outdoor water activities, such as sailing, diving or fishing, to fill your free time and have a great time.

Book now at Hotel Bonalba Alicante 4* and enjoy a few days in a unique and exclusive environment in one of the most attractive areas of the Costa Blanca.

Some of the services listed may require a fee. You can check the rates directly at the accommodation. All information in this listing is subject to change by the accommodation. If you have any questions, please contact us.

Legal information

This accommodation is managed by a legal entity. The provision of the accommodation service is therefore carried out within the framework of a business or professional activity.

What our travellers say

8.1
Fabulous
Based on 2842 reviews

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Staff114 82%
Food84 48%
Rooms65 57%
Cleanliness52 67%
Facilities51 61%
Buffet38 55%
Breakfast30 57%
Location29 66%
Maintenance22 100%
Pool20 85%
Dinner19 79%
Spa16 100%
Car Park15 93%
Accommodation15 93%
Reception15 67%
Management15 100%
Tranquillity14 93%
Comfort11 82%
Bed11 45%
Bathroom11 91%
Real reviews
All reviews are checked and verified.
Real reviews
All reviews are checked and verified.
7.3 Hazel Travelled with couple May 2022
Liked the huge pool. The breakfast was very good with lots of choice. It was great that we managed to get into our room early by a few hours. Overall, we enjoyed our stay and most of the staff were happy to help you.
As we were B and B only, on our first day we decided to have lunch in the hotel. We waited 40 minutes for a club sandwich and french fries - too long. Did not like the fact that they were renovating the outside of the hotel - quite a bit of noise and unfortunately the work was being done next to the pool.
Very good
6.6 Sanaa Travelled with family September 2026
El hotel en sí está bastante bien la animación también para los niños la piscina es grande y disponen de bastantes amacas ya que nosotros fuimos en septiembre
Respecto a la comida la verdad que le falta mucho para compararse a un hotel cuatro estrellas muy poca variedad y poca comida postre es todo congelado y la comida la verdad la mayoría es congelada poca cosa casera y pescado no había hoyo y fritanga
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Very good
8 Magdalena Travelled with  friends August 2026
La piscina es fabulosa
Las habitaciones con moqueta no me han gustado
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Fabulous
6 Inés Travelled with family August 2026
tome esta oferta por la piscina, me encantó el diseño y la verdad que la hemos disfrutado. Mi hijo de 7 años ha podido nadar a gusto. Las tumbonas son buenas, las toallas limpias de la piscina, hay sombra en fin todo bien. Tengo que decir que se preocupan de tener actividades todos los dias, el equipo de animación no te agobia y eso da gusto. Y luego el hotel en si, es verdad que necesita una inversión económica para mejorar. Creo que es un gran hotel con potencial si saben organizarlo y con una buena dirección. Estar en este hotel es como andar por casa, las cuatro estrellas no se corresponden al servicio pero debo admitir que me lo he pasado bien y la calidad precio es indiscutible, por eso creo que tiene clientes. Y decir que los arroces y paellas me gustaron mucho, felicidades al chef.
hay que mejorar las habitaciones, moquetas y el colchon. La limpieza de la habitación tambien y las zonas comunes. el comedor es una decepción donde se encuentra ubicado con visitas a un callejon que da a la zona de acceso de coches del hotel. Da pena entrar, luego ya en si el restaurante tienes un poco de todo pero destaco el descontrol del personal por intentar sobrellevar las mesas en hora punta, falta de organización. Y por ultimo la musica dentro del hote y en el area de piscina demasiado alto el volumen, esto habria que cuidarlo un poco pues no siempre te gusta escuchar la musica a todo trapo y si no es tu estilo menos todavia.
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Pleasant
9.4 Marta Travelled with family August 2026
Habitaciones amplias con terraza. Buffet poco variado pero la comida buenísima. Atención muy buena por parte de todo el personal. La piscina espectacular y las animadoras muy simpáticas.
Todo correcto.
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Superb
7.7 Vanesa Travelled with family August 2026
Las chicas de animación estupendas, tanto los peques como nosotros lo hemos pasado muy bien. La comida bastante variedad, salvo la cena de los viernes comida mexicana, que te tiene que gustar.
La cocina en vivo bien lo que ofrecen, mal tener que hacer cola para que te hagan la comida, porque no van haciendo, hacen según pides. Cuando no hay mucha gente bien, pero luego esperar la cola un sufrimiento. El sofá cama, una de las partes parecía que se iba a romper, menos mal que la uso un niño.
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Very good
10 Cristina Travelled with family August 2026
Hemos disfrutado muchísimo. El personal con nosotros el trato a sido excelente, mis hijos tienen TEA, y los han tratado de 10. Hemos descansado al máximo. Sinceramente si volveremos. La Tranquilidad que hemos tenido y todos los servicios al alcance, con coche claro.
Para nosotros ninguno, la verdad la estancia fue de 10.
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Superb
9.4 Jacqueline Travelled with family August 2026
El buffet, la comida es increíble, todo buenísimo y de calidad. Las instalaciones, la piscina, la habitación.
Le faltaría un poco de mantenimiento en zonas comunes, e el restaurante cambiaría el mobiliario, el tipo de silla de plástico de terraza no es acorde.
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Superb
8 Raquel García López August 2026
Antes regalaban con la estancia 1 hora en el SPA. Ya no
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Fabulous
1 Alvaro Travelled with couple August 2026 Horrible and distressing — rather a scam. This place has nothing of a superior 4-star hotel, at most two stars. The food was fried and repetitive over the four days. The waiter service was dreadful; they don’t clear plates as you eat, so you have to get up and pile them on the neighbouring table. Because they don’t clear tables, there aren’t plates or spoons, etc. The only thing spacious was the room; the mattress was like a thin pad. You have to wear flip‑flops in the shower; if you open both taps at the basin and the shower, no water comes out. The shower head didn’t even have anywhere to hold it. There was no entertainment; the pool looked more like a campsite than a 4‑star hotel. In short, horrible — one of the worst places I’ve encountered.
Horroroso y penoso , más bien un engaño de 4 estrellas superior no tiene nada , como mucho dos , la comida fritanga y repetitiva los 4 días , el servicio de camareros nefasto , no retiran los platos según vas comiendo tienes que levantarte tú y amontonarlos en la mesa de alado , como no recogen las mesas pues no ay platos , ni cucharas ect .. la habitación lo único amplia , el colchón es una colchoneta , la ducha te tienes que duchar con las chanclas puestas , si abres los dos grifos del lavabo y ducha ni agua sale, la alcachofa de la ducha no avía ni por dónde cojerla animación ninguna , la piscina parece un camping en vez de un hotel 4 suo , vamos horrible de lo peor que me he encontrado
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Disappointing
7.1 Paola Belén Travelled with family August 2026 The facilities are excellent and the children's pool is spectacular.
Las instalaciones son buenísimas y la piscina para los niños espectacular.
The reception service was very slow and the dining-room staff were unprofessional. In addition, one lift was out of order during the peak season and the cleanliness of the main areas, including rubbish, could be improved.
El servicio de recepción muy lento y el personal de sala del comedor poco profesional. Además, un ascensor que no funcionaba en plena temporada alta y la limpieza de las zonas comunes, basuras etc. se podría mejorar.
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Very good
5.9 Loli Travelled with family August 2026 We booked 2 double rooms in which we made two requests: separate beds and connecting rooms. The second request had to be argued for a while, but in the end it was granted. When we entered the rooms both bathrooms were dirty and the bathtubs had other people’s hair. We complained and, after an apology from guest relations, we were given 2 bottles of cava and 2 fruit platters (for which we were grateful). The next day one of the rooms was not cleaned; we complained again and, after another apology, they placated us with a bottle of cava (but the room was never cleaned despite being told someone would come). The facilities (in general) were dirty due to a lack of staff. I would also like to highlight that the concierge was extremely kind and charming, as were the cleaning ladies, and the waiters were also very friendly and attentive.
Contratamos 2 habitaciones dobles en las cuales hicimos dos peticiones camas separadas y habitaciones comunicadas Lo segundo nos tocó pelearlo durante un rato, finalmente nos las concedieron Cuando entramos en las habitaciones los 2 baños estaban sucios y las bañeras con pelos de otras personas Fuimos a quejarnos y tras una disculpa por parte de la relaciones públicas nos regalaron 2 botellas de cava y 2 bandejas de frutas ( por nuestra parte agradecidos con el detalle ) Al día siguiente una de las habitaciones no la limpiaron fuimos otra vez a quejarnos y tras volver a disculparse nos callaron la boca regalándonos una botella de cava ( pero la habitación nunca se limpió a pesar que nos dijeron que pasarían a limpiarla ) Las instalaciones ( en general ) estaban sucias por falta de personal También me gustaría destacar que el conserje fue amabilísimo y encantador al igual que las chicas de la limpieza y los camareros también muy simpáticos y atentos
More staff for cleaning and maintenance in the pool area
Más personal pata el mantenimiento de limpieza en la zona de la piscina
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Pleasant
8.9 Ariadna Travelled with  friends August 2026 All the staff were very friendly and the facilities were excellent
Todos los trabajadores muy amables y las instalaciones estaban muy bien
The buffet is a bit small, and car park in the area is difficult.
El buffet un poco pequeño, y para aparcar por la zona es complicado
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Fabulous
7.7 Esteban P.N Travelled with couple August 2026 We spent four wonderful days. The service was very good and what we enjoyed most was the pool and all the facilities. We found the perfect place to rest for a few days and get away from the city.
Hemos pasado 4 dias maravillosos. La atención ha sido muy buena y de lo que mas hemos disfrutado ha sido de la piscina y de todas las instalaciones. Hemos encontrado el lugar adecuado para descansar unos dias y desconectar de la ciudad.
The shower head should be replaced because the water sprayed in all directions due to limescale. As an improvement, the carpets should be cleaned as they were stained and gave a poor impression. Despite the good service from the waiters, it was clear they lack experience, especially when preparing cocktails. We had a problem with the car park: we had booked it for every day, but one day when we went out and returned at night there was no space for us to park. This should be managed and a solution offered to the customer so they do not have a bad experience and so that each car has an assigned space.
La alcachofa de la ducha se debería cambiar porque el agua salia en cualquier dirección debido a la cal. A modo de mejora se deberían limpiar las moquetas ya que estaban manchadas y da mal aspecto. A pesar de la buena atención de los camareros se notaba que tienen poca experiencia sobretodo al preparar los cócteles. Hemos tenido un inconveniente con el parking ya que teníamos contratados todos los dias pero un dia al salir a dar una vuelta y regresar por la noche, nos hemos encontrado sin plaza para aparcar y esto debería de poder controlarse y darle una solución al cliente para que no pasen un mal trago y que cada coche tenga una plaza asignada.
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Very good
8 Andres Travelled with  friends August 2026 The best thing was the hotel staff/workers, every one of them without exception
Lo mejor el personal/trabadores del Hotel, todos sin excepción
The hotel clearly had better days; it no longer lives up to its rating
El Hotel se nota que ha pasado años mejores, ahora no responde a su clasificación
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Fabulous
10 Sonia Travelled with family August 2026 The place is great for relaxing — few people, a huge pool and very pleasant water. The food is well prepared. The service is excellent and the cleanliness is very good. The entertainment is also very good.
El sitio es genial para descansar, pocas personas, piscina immensa y agua super agradable. La comida está bien elaborada. El servicio es muy bueno y la limpieza también. Animación muy buena
I liked everything.
Todo me gustó.
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Superb
7.1 Encarni August 2026 I would highlight the buffet and the swimming pool.
Destacaría el buffet y la piscina.
The rooms are a little dated and lack any decoration, and the bathrooms’ bathtubs are very high. For a four-star hotel I think they need an update.
Las habitaciones son un poco antiguas y no tienen nada de decoración y los baños las bañeras son muy altas, creo q para ser un 4 estrellas necesitan un cambio.
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Very good
9.7 Desam Travelled with  friends August 2026 A family-friendly hotel — and, if you’re going with friends (as I was), a great place to relax and switch off, with a beach-style pool. Good entertainment for children that isn’t at all overbearing. The staff were very pleasant and friendly. Limited variety of food, but very good quality.
Un hotel familiar , y si vas con amigas, mi caso, para relajarte desconectar de todo, con piscina tipo playa. Con niños y su a animación pero sin que agobiaran en absoluto. El personal,uy agradable y simpaticos. La comida poca variedad, pero muy buena, de calidad.
If I had to say something negative, it’s that it’s in a residential complex with only four tiny bars, and you need a car for anything else. But if you’re after a holiday and to enjoy the hotel, there’s no problem.
Por decir algo malo, que esta en una urbanización que solo tiene 4 bares contaditos, y necesitas coche para cualquier otra cosa. Pero si es para desconexión y disfrutar del hotel, no hay problema.
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Superb
9.1 Francisco Travelled with family July 2026 The pool and the tranquillity of being in a secluded, peaceful location; everything very clean and the hotel staff very friendly.
La piscina y la tranquilidad de estar en un lugar apartado y tranquilo, todo muy limpio y el personal del hotel muy amable.
No.
No.
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Superb
9.7 AuP Travelled with couple July 2026
Hotel tres bien avec du personnel tres sympathique.
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Superb
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Frequently asked questions about Hotel Bonalba Alicante

Does the Hotel Bonalba Alicante have wifi connection?

  • The Hotel Bonalba Alicante offers free Wi-Fi in public areas.
  • The Hotel Bonalba Alicante has Wi-Fi.

Can I stay with a pet at Hotel Bonalba Alicante?

Pets are not allowed at Hotel Bonalba Alicante.

Is there children's cots available at Hotel Bonalba Alicante?

The Hotel Bonalba Alicante has free cots available at the hotel (please request before your trip).

What can I do at Hotel Bonalba Alicante?

The Hotel Bonalba Alicante offers the following activities (some may be for a fee):
  • Masseur

Does the Hotel Bonalba Alicante have a swimming pool?

Yes, Hotel Bonalba Alicante has a swimming pool (this service could have an extra fee). Here you have more info about the swimming pool and other facilities.
  • Outdoor swimming pool (summer season)

Does the Hotel Bonalba Alicante have a 24h reception?

Yes, Hotel Bonalba Alicante has a 24-hour reception.

Is there heating in Hotel Bonalba Alicante?

Yes, Hotel Bonalba Alicante has heating in the common areas.

Is there air conditioning in the common areas at Hotel Bonalba Alicante?

Yes, Hotel Bonalba Alicante has air conditioning in the common areas.