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8.1
Fabulous
See 2855 reviews
Staff
Fabulous
Rooms
Fabulous
Cleanliness
Fabulous
8.1
Fabulous
See 2855 reviews
Staff
Fabulous
Rooms
Fabulous
Cleanliness
Fabulous
Hotel Facilities
Fabulous
Price Quality Ratio
Very good
Food
Very good
​Facilities and services
Wifi and Internet
Spa and wellness
Baby cribs
See all services and facilities
Check-in and check-out times
Check-in
from 16:00
Check-out
before 12:00
Hotel Bonalba Alicante Carrer del Vespre, 10, 03110 Mutxamel, Alicante, España
Hotel location
See map
Accommodation features
Internal parking
Pool

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Facilities and services

Main Areas

24 h reception
Heating in the main facilities
Air-conditioning in the main facilities
Lift

Restaurant

Restaurant
Bar
Vending machine
Buffet breakfast
Buffet-style breakfast service. The menu may vary depending on the season.
Opening hours are from 07:30 to 10:30.
+info
Buffet lunch
Buffet-style lunch service. The menu may vary depending on the season.
Opening hours are from 13:30 to 15:30.
+info
Buffet dinner
Buffet-style dinner service. The menu may vary depending on the season.
Opening hours are from 19:30 to 22:30.
+info

Wifi and Internet

Wi-Fi Free

Main Hotel Services

Meeting Room
Laundry Service
Door man
Pool sunshade
Luggage storage

Pets

Not Pet-Friendly

Spa and wellness

Massage Parlour
Sauna Extra charge
Turkish bath Extra charge
Body and Facial Care Treatments
Wellness Service

Facilities

Garden
Balcony
Ping Pong
Zona de juegos
Business Center
Solarium
Darts Extra charge

Activities

Mini golf

Baby cribs

Baby Cot Free
The hotel offers free cots on prior request and subject to availability. +info

Entertainment team

Live entertainment

Swimming pools

Outdoor pool

Car Park

Parking Extra charge
Price: 15€ per day
Advance bookings are not possible. Please inquire upon arrival.
+info

Room services

These services are general and may vary depending on the room type. In the case of kitchen facilities, these may only be available in certain studio or apartment types.

General room services

TV
Telephone
Balcony
Heating
Air Conditioning
Free Wi-Fi in the rooms
Desk

Bathroom

Bathtub
Toilet
Amenities
Hairdryer
Toilet paper

Check-in/out and other info
Breakfast: 7:30 a.m. to 10:30 a.m. Summer season, from 8:00 a.m. to 11:00h Buffet or set menu available depending on the season.
Lunch hours: From 13:30h to 15:30h. It can be buffet or menu depending on the season.
Dining hours: From 7:30 p.m. to 10:30 p.m. Summer season, from 20:00h. to 113:00h Buffet or set menu available depending on the season.
Wellness & Beauty Center: 10/access for 50 minutes to the heated pool area.
Conditions Wellness & Beauty Center: Tuesday to Saturday, 10:00 AM to 8:00 PM. Sundays, 10:00 AM to 2:00 PM. Closed Mondays. Minimum age for access: 14 years. Children under 14 are not allowed access.
Live shows: depending on the season.
Pool Hours: From 10:00h. to 20:00h. Fridays and Saturdays, from 10:00h. to 113:00h

Pet Policy

Pets are not permitted in this accommodation.

About the accommodation

The Hotel Bonalba Alicante 4* is located in the municipality of Mutxamel, on the Costa Blanca and in the province of Alicante, in the Valencian Community.

The hotel has a 24-hour reception, air conditioning and heating, free wifi, indoor car park (for a fee), bar and restaurant. It also has a Tropical Garden with leisure areas for children and adults next to the outdoor swimming pool open during the summer season. :-)

You can also take the opportunity to relax and unwind in the Wellness & Beauty Center (fee) where you can find a heated pool with 2 jets of hydromassage and also with sauna, Turkish bath and showers for contrast, great!

The rooms also have free wifi, air conditioning and heating, television, telephone, desk and a balcony or terrace with views to the outside. In addition, they also have a fully-equipped bathroom with bathtub and hairdryer.

The hotel offers you a whole world of possibilities thanks to its proximity to beaches, mountains, golf courses, as well as a wide range of outdoor water activities, such as sailing, diving or fishing, to fill your free time and have a great time.

Book now at Hotel Bonalba Alicante 4* and enjoy a few days in a unique and exclusive environment in one of the most attractive areas of the Costa Blanca.

Some of the services listed may require a fee. You can check the rates directly at the accommodation. All information in this listing is subject to change by the accommodation. If you have any questions, please contact us.

Legal information

This accommodation is managed by a legal entity. The provision of the accommodation service is therefore carried out within the framework of a business or professional activity.

What our travellers say

8.1
Fabulous
Based on 2855 reviews

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Staff116 82%
Food85 48%
Rooms65 57%
Cleanliness54 69%
Facilities51 61%
Buffet40 58%
Breakfast32 59%
Location29 66%
Dinner22 82%
Maintenance22 100%
Pool21 81%
Spa17 100%
Accommodation16 94%
Car Park15 93%
Management15 100%
Reception15 67%
Tranquillity14 93%
Bed12 58%
Bathroom11 91%
Comfort11 82%
Real reviews
All reviews are checked and verified.
Real reviews
All reviews are checked and verified.
7.3 Hazel Travelled with couple May 2022
Liked the huge pool. The breakfast was very good with lots of choice. It was great that we managed to get into our room early by a few hours. Overall, we enjoyed our stay and most of the staff were happy to help you.
As we were B and B only, on our first day we decided to have lunch in the hotel. We waited 40 minutes for a club sandwich and french fries - too long. Did not like the fact that they were renovating the outside of the hotel - quite a bit of noise and unfortunately the work was being done next to the pool.
Very good
3.7 Manuel Travelled with couple November 2026 The staff were very pleasant. For golfers, the place is in the middle of nowhere and very boring. The beaches at Campello and San Juan are lovely; they’re actually the same beach, as they join up.
El personal muy agradable, el lugar para los que juegan a golf, está en un lugar de ninguna parte, muy aburrido. La playa del Campello y san juan muy bonita,es la misma playa se juntan.
The cleanliness leaves a lot to be desired: the toilet was dirty and hadn’t been cleaned, and the air vent was full of fluff. The spa was boring, with too few jets. There was very little food at lunch and dinner, and it was poor quality; lots of things were missing.
Limpieza deja mucho que desear, el WC sucio sin limpiar, conducto de aire con pelusas, el spa aburrido con pocos chorros, la comida y cena poco y sin calidad, faltan muchas cosas.
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Disappointing
6.6 Jose Ángel Travelled with couple October 2026 Calling it a spa when it’s just a pool with two water jets is a bit much, and the water temperature leaves a lot to be desired.
Llamar Spa a una piscina con dos chorros de agua y la temperatura del agua deja mucho q desear.
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Very good
6.7 Andreia Travelled with family October 2026 Spacious, clean room. Good breakfast with plenty of variety.
Habitación amplia y limpia. Desayuno variado y bueno.
The dinner theme was awful. For 3 days, we didn’t even have half a buffet. There was only 1 meat dish, 1 fish dish, and the rest was vegetables for making salad. The food wasn’t even worthy of a 3-star hotel. A very bad experience.
Tema de cena era fatal. 3 días hemos tenido ni siquiera medio buffet. Solo había 1 plato de carne , 1 de pescado y lo demás eran verduras para hacer ensalada. La comida ni siquiera era de uno 3*. Muy mala experiencia.
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Very good
10 Rosa Travelled with couple October 2026 Everything was excellent. The service was impeccable. The mattress was fantastic. All brilliant!!! Impressive
Todo buenísimo. La atención impecable. El colchón buenísimo. Todo genial!!! Impresionante
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Superb
8.9 Irache Travelled with couple September 2026 The staff are super friendly and attentive
El personal es súper amable y atento
It's a bit run-down and needs updating.
Está un poquito dejado, le falta actualizarse.
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Fabulous
10 Pati Travelled with couple September 2026 We have stayed at Bonalba on other occasions and I must say the buffet has improved a great deal, although that doesn’t mean it was bad before — just to point out that they’ve outdone themselves. The only weaker dinner, in our opinion, was the Mexican gastronomy night. Apart from that, lunches and dinners were very, very good. Breakfast was tasty and varied, although a little too geared towards British tastes.
Nos hemos alojado en otras ocasiones en Bonalba y debo decir que el buffet ha mejorado muchísimo, aunque esto no signifique que anteriormente estuviera mal, sólo es por puntualizar que se han superado. La única cena más floja, a nuestro gusto, fue la de gastonomía mexicana. Por el resto de comidas y cenas,muy,muy bueno todo. El desayuno, muy rico y variado, aunque demasiado enfocado al gusto británico.
It's a shame that when walking around the complex after dinner by the pool, the trays on the little tables with plates and glasses used by guests hadn't been cleared away, or towels were left on the sunbeds, or the sunbeds hadn't even been properly arranged and appeared the next day exactly as they had been the day before. On other occasions when we've stayed at Bonalba this hasn't happened — the pool area and the arrangement of the sunbeds the next day were in perfect order. It gives an impression of neglect and disorder. And although everything is very well cared for and clean, the inside base of some toilets isn't clean. This needs to be improved.
Lamentable que, al pasear por el recinto después de cenar alrededor de la piscina, no estuvieran recogidas aún las bandejas en las mesitas con los platos y vasos utilizados por los huéspedes , o con las toallas encima de las hamacas, o incluso que éstas no estuvieran bien colocadas y aparecieran al día siguiente como se quedaron el dia anterior. En otras ocasiones que nos hemos alojado en Bonalba, esto no ha pasado, el recinto de la piscina y la colocación de las hamacas al día siguiente estaba en perfecto estado. Da imagen de descuido y desorden. Y, por otro lado, aunque todo está muy cuidado y limpio, el fondo de algunos inodoros no está limpio. Esto tendría que mejorarse.
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Superb
6.6 Sanaa Travelled with family September 2026 The hotel itself is quite nice, the entertainment is good for children, the pool is large and there are plenty of sunbeds — we went in September.
El hotel en sí está bastante bien la animación también para los niños la piscina es grande y disponen de bastantes amacas ya que nosotros fuimos en septiembre
Regarding the food, honestly it's a long way from what you'd expect at a four-star hotel: very little variety and not much food. Desserts are all frozen and, to be honest, most of the food is frozen — very little homemade. There was no fresh fish today and the fried options were poor.
Respecto a la comida la verdad que le falta mucho para compararse a un hotel cuatro estrellas muy poca variedad y poca comida postre es todo congelado y la comida la verdad la mayoría es congelada poca cosa casera y pescado no había hoyo y fritanga
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Very good
8 Magdalena Travelled with  friends August 2026 The pool is fabulous
La piscina es fabulosa
I didn't like the rooms with carpet.
Las habitaciones con moqueta no me han gustado
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Fabulous
6 Inés Travelled with family August 2026 I chose this offer for the pool — I loved the design and we really enjoyed it. My seven-year-old could swim comfortably. The sunbeds are good, the pool towels are clean, there’s shade, in short everything was fine. I also have to say they make an effort to provide activities every day; the animation team doesn’t pester you and that’s nice. As for the hotel itself, it’s true it needs some investment to improve. I think it’s a great hotel with potential if it’s well organised and has good management. Being in this hotel feels like being at home; the four stars don’t match the service, but I must admit I had a good time and the value for money is indisputable, which is why I think it attracts guests. And the rice dishes and paellas I liked very much — congratulations to the chef.
tome esta oferta por la piscina, me encantó el diseño y la verdad que la hemos disfrutado. Mi hijo de 7 años ha podido nadar a gusto. Las tumbonas son buenas, las toallas limpias de la piscina, hay sombra en fin todo bien. Tengo que decir que se preocupan de tener actividades todos los dias, el equipo de animación no te agobia y eso da gusto. Y luego el hotel en si, es verdad que necesita una inversión económica para mejorar. Creo que es un gran hotel con potencial si saben organizarlo y con una buena dirección. Estar en este hotel es como andar por casa, las cuatro estrellas no se corresponden al servicio pero debo admitir que me lo he pasado bien y la calidad precio es indiscutible, por eso creo que tiene clientes. Y decir que los arroces y paellas me gustaron mucho, felicidades al chef.
The rooms need improvement — the carpets and the mattress. The room cleaning also needs work, as do the main areas. The dining room is a disappointment: its location looks out onto an alley that leads to the hotel’s vehicle access. It’s a shame to go in. As for the restaurant itself, there’s a bit of everything, but I must highlight the staff’s lack of control trying to manage the tables at peak times — they’re disorganised. And finally, the music inside the hotel and around the pool is too loud; they should take care with that, because you don’t always want to listen to music at full blast, and if it’s not your style even less so.
hay que mejorar las habitaciones, moquetas y el colchon. La limpieza de la habitación tambien y las zonas comunes. el comedor es una decepción donde se encuentra ubicado con visitas a un callejon que da a la zona de acceso de coches del hotel. Da pena entrar, luego ya en si el restaurante tienes un poco de todo pero destaco el descontrol del personal por intentar sobrellevar las mesas en hora punta, falta de organización. Y por ultimo la musica dentro del hote y en el area de piscina demasiado alto el volumen, esto habria que cuidarlo un poco pues no siempre te gusta escuchar la musica a todo trapo y si no es tu estilo menos todavia.
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Pleasant
9.4 Marta Travelled with family August 2026 Spacious rooms with a terrace. Buffet had little variety but the food was excellent. Service from all the staff was very good. The pool was spectacular and the entertainers were very friendly.
Habitaciones amplias con terraza. Buffet poco variado pero la comida buenísima. Atención muy buena por parte de todo el personal. La piscina espectacular y las animadoras muy simpáticas.
All correct.
Todo correcto.
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Superb
10 Cristina Travelled with family August 2026 We enjoyed it enormously. The staff were excellent with us; my children have ASD and they were treated perfectly. We rested completely. Honestly, we will return. The peace and quiet we had and all the services within reach, of course with a car.
Hemos disfrutado muchísimo. El personal con nosotros el trato a sido excelente, mis hijos tienen TEA, y los han tratado de 10. Hemos descansado al máximo. Sinceramente si volveremos. La Tranquilidad que hemos tenido y todos los servicios al alcance, con coche claro.
For us, none — honestly, the stay was a 10.
Para nosotros ninguno, la verdad la estancia fue de 10.
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Superb
7.7 Vanesa Travelled with family August 2026 The entertainment team were great — both the kids and we had a really good time. The food had quite a bit of variety, except for Friday dinner, which was Mexican; you have to like that.
Las chicas de animación estupendas, tanto los peques como nosotros lo hemos pasado muy bien. La comida bastante variedad, salvo la cena de los viernes comida mexicana, que te tiene que gustar.
The live cooking was okay for what they offer, but it’s bad having to queue for them to prepare your food, because they don’t cook continuously — they cook as you order. When there aren’t many people it’s fine, but having to wait in line is a real ordeal. The sofa bed: one side looked like it was going to break, luckily it was used by a child.
La cocina en vivo bien lo que ofrecen, mal tener que hacer cola para que te hagan la comida, porque no van haciendo, hacen según pides. Cuando no hay mucha gente bien, pero luego esperar la cola un sufrimiento. El sofá cama, una de las partes parecía que se iba a romper, menos mal que la uso un niño.
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Very good
9.4 Jacqueline Travelled with family August 2026 The buffet — the food is incredible, all delicious and of high quality. The facilities, the pool, the room.
El buffet, la comida es increíble, todo buenísimo y de calidad. Las instalaciones, la piscina, la habitación.
The main areas could use a bit more maintenance, and in the restaurant I would change the furniture — the plastic terrace chairs aren’t appropriate.
Le faltaría un poco de mantenimiento en zonas comunes, e el restaurante cambiaría el mobiliario, el tipo de silla de plástico de terraza no es acorde.
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Superb
8 Raquel García López August 2026 They used to include one hour in the spa with the stay. Not anymore.
Antes regalaban con la estancia 1 hora en el SPA. Ya no
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Fabulous
1 Alvaro Travelled with couple August 2026 Horrible and distressing — rather a scam. This place has nothing of a superior 4-star hotel, at most two stars. The food was fried and repetitive over the four days. The waiter service was dreadful; they don’t clear plates as you eat, so you have to get up and pile them on the neighbouring table. Because they don’t clear tables, there aren’t plates or spoons, etc. The only thing spacious was the room; the mattress was like a thin pad. You have to wear flip‑flops in the shower; if you open both taps at the basin and the shower, no water comes out. The shower head didn’t even have anywhere to hold it. There was no entertainment; the pool looked more like a campsite than a 4‑star hotel. In short, horrible — one of the worst places I’ve encountered.
Horroroso y penoso , más bien un engaño de 4 estrellas superior no tiene nada , como mucho dos , la comida fritanga y repetitiva los 4 días , el servicio de camareros nefasto , no retiran los platos según vas comiendo tienes que levantarte tú y amontonarlos en la mesa de alado , como no recogen las mesas pues no ay platos , ni cucharas ect .. la habitación lo único amplia , el colchón es una colchoneta , la ducha te tienes que duchar con las chanclas puestas , si abres los dos grifos del lavabo y ducha ni agua sale, la alcachofa de la ducha no avía ni por dónde cojerla animación ninguna , la piscina parece un camping en vez de un hotel 4 suo , vamos horrible de lo peor que me he encontrado
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Disappointing
7.1 Paola Belén Travelled with family August 2026 The facilities are excellent and the children's pool is spectacular.
Las instalaciones son buenísimas y la piscina para los niños espectacular.
The reception service was very slow and the dining-room staff were unprofessional. In addition, one lift was out of order during the peak season and the cleanliness of the main areas, including rubbish, could be improved.
El servicio de recepción muy lento y el personal de sala del comedor poco profesional. Además, un ascensor que no funcionaba en plena temporada alta y la limpieza de las zonas comunes, basuras etc. se podría mejorar.
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Very good
5.9 Loli Travelled with family August 2026 We booked 2 double rooms in which we made two requests: separate beds and connecting rooms. The second request had to be argued for a while, but in the end it was granted. When we entered the rooms both bathrooms were dirty and the bathtubs had other people’s hair. We complained and, after an apology from guest relations, we were given 2 bottles of cava and 2 fruit platters (for which we were grateful). The next day one of the rooms was not cleaned; we complained again and, after another apology, they placated us with a bottle of cava (but the room was never cleaned despite being told someone would come). The facilities (in general) were dirty due to a lack of staff. I would also like to highlight that the concierge was extremely kind and charming, as were the cleaning ladies, and the waiters were also very friendly and attentive.
Contratamos 2 habitaciones dobles en las cuales hicimos dos peticiones camas separadas y habitaciones comunicadas Lo segundo nos tocó pelearlo durante un rato, finalmente nos las concedieron Cuando entramos en las habitaciones los 2 baños estaban sucios y las bañeras con pelos de otras personas Fuimos a quejarnos y tras una disculpa por parte de la relaciones públicas nos regalaron 2 botellas de cava y 2 bandejas de frutas ( por nuestra parte agradecidos con el detalle ) Al día siguiente una de las habitaciones no la limpiaron fuimos otra vez a quejarnos y tras volver a disculparse nos callaron la boca regalándonos una botella de cava ( pero la habitación nunca se limpió a pesar que nos dijeron que pasarían a limpiarla ) Las instalaciones ( en general ) estaban sucias por falta de personal También me gustaría destacar que el conserje fue amabilísimo y encantador al igual que las chicas de la limpieza y los camareros también muy simpáticos y atentos
More staff for cleaning and maintenance in the pool area
Más personal pata el mantenimiento de limpieza en la zona de la piscina
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Pleasant
8.9 Ariadna Travelled with  friends August 2026 All the staff were very friendly and the facilities were excellent
Todos los trabajadores muy amables y las instalaciones estaban muy bien
The buffet is a bit small, and car park in the area is difficult.
El buffet un poco pequeño, y para aparcar por la zona es complicado
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Fabulous
7.7 Esteban P.N Travelled with couple August 2026 We spent four wonderful days. The service was very good and what we enjoyed most was the pool and all the facilities. We found the perfect place to rest for a few days and get away from the city.
Hemos pasado 4 dias maravillosos. La atención ha sido muy buena y de lo que mas hemos disfrutado ha sido de la piscina y de todas las instalaciones. Hemos encontrado el lugar adecuado para descansar unos dias y desconectar de la ciudad.
The shower head should be replaced because the water sprayed in all directions due to limescale. As an improvement, the carpets should be cleaned as they were stained and gave a poor impression. Despite the good service from the waiters, it was clear they lack experience, especially when preparing cocktails. We had a problem with the car park: we had booked it for every day, but one day when we went out and returned at night there was no space for us to park. This should be managed and a solution offered to the customer so they do not have a bad experience and so that each car has an assigned space.
La alcachofa de la ducha se debería cambiar porque el agua salia en cualquier dirección debido a la cal. A modo de mejora se deberían limpiar las moquetas ya que estaban manchadas y da mal aspecto. A pesar de la buena atención de los camareros se notaba que tienen poca experiencia sobretodo al preparar los cócteles. Hemos tenido un inconveniente con el parking ya que teníamos contratados todos los dias pero un dia al salir a dar una vuelta y regresar por la noche, nos hemos encontrado sin plaza para aparcar y esto debería de poder controlarse y darle una solución al cliente para que no pasen un mal trago y que cada coche tenga una plaza asignada.
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Very good
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Frequently asked questions about Hotel Bonalba Alicante

Does the Hotel Bonalba Alicante have wifi connection?

The Hotel Bonalba Alicante has Wi-Fi.

Can I stay with a pet at Hotel Bonalba Alicante?

Pets are not allowed at Hotel Bonalba Alicante.

Is there children's cots available at Hotel Bonalba Alicante?

The Hotel Bonalba Alicante has cots available at the hotel (please request before your trip, subject to availability). Check the conditions.

What can I do at Hotel Bonalba Alicante?

The Hotel Bonalba Alicante offers the following activities (some may be for a fee):
  • Masseur
  • Sauna
  • Turkish bath
  • Body and Facial Care Treatments
  • Wellness Service

Does the Hotel Bonalba Alicante have a swimming pool?

Yes, Hotel Bonalba Alicante has a swimming pool (this service could have an extra fee). Here you have more info about the swimming pool and other facilities.
  • Outdoor pool

Does the Hotel Bonalba Alicante have a 24h reception?

Yes, Hotel Bonalba Alicante has a 24-hour reception.

Is there heating in Hotel Bonalba Alicante?

Yes, Hotel Bonalba Alicante has heating in the common areas.

Is there air conditioning in the common areas at Hotel Bonalba Alicante?

Yes, Hotel Bonalba Alicante has air conditioning in the common areas.

Is there a restaurant at Hotel Bonalba Alicante?

Yes, Hotel Bonalba Alicante has a restaurant.

Is there a bar at Hotel Bonalba Alicante?

Yes, Hotel Bonalba Alicante has a bar.

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