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Best Semiramis

Leopoldo Cologan Zulueta, 27 - Urbanización La Paz
• 1.1 km from the centre of Puerto de la Cruz
8.5 See 713 reviews

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Best Semiramis Leopoldo Cologan Zulueta, 27 - Urbanización La Paz
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Best Semiramis
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Pet Policy

Pets are not permitted in this accommodation.

About the accommodation

The Best Semiramis 5* Hotel is located in the tourist town of Puerto de la Cruz, in the north of the island of Tenerife. It is 1.2 km from the city center.

The accommodation has 24-hour reception, air conditioning, free wifi connection, main bar, buffet restaurant where breakfast, lunch and dinner are served (important; remember that men must wear long trousers at dinner, and footwear must not be uncovered).

It has a garden-terrace where you will find swimming pools with sun loungers: one of them heated with water jets, swimming pool for adults and children and outdoor jacuzzi.

It has a total of 298 rooms distributed over 17 floors. The rooms have a modern decor and are equipped with free Wi-Fi, air conditioning, heating, desk and bathroom with shower or bathtub. In addition, all rooms have a balcony.

Important: double, triple and quadruple rooms have the same distribution. They have two 1'35 m double beds. They can accommodate up to 3 adults or 2 adults and 2 children.

Martiánez Beach is 1.3 km from the hotel and about 1.5 km away you will also find Martiánez Lake (a complex formed by an artificial lake with a set of swimming pools, gardens, terraces, restaurants, etc. with volcanic stone as a protagonist).

In addition to visiting the beautiful city of Puerto de la Cruz, we recommend visiting other nearby towns and cities such as: La Orotava, San Cristobal de la Laguna, Santa Cruz de Tenerife, Los Realejos or Icod de los Vinos.

 

Book now at the Hotel Best Semiramis 5* and enjoy a holiday with friends or family.

 

 

Some of the detailed services may have to be paid. You can check their rates directly at the establishment. This information is subject to change by the accommodation.



Some of the services listed may require an additional fee. You can check the rates directly at the establishment. The accommodation may modify its catering service as needed. All information provided here is subject to change by the accommodation. If you have any questions, please contact us.

What our customers are saying about the accommodation

8.5
Very good
Based on 713 reviews
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10 Nataliya Travelled with family December 2023 Cleaning
Limpieza
The Turkish bath in the SPA was not working.
No funcionaba el baño turco en el SPA
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Excellent
9 Mozhgan Travelled with family December 2023 The view of the sea
La vista del mar
Who has no drink is very bad
Que no tiene bebida es muy mal
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Excellent
9.7 Aurora Travelled with family December 2023 The room and its views. The buffet, every night dinner with a different theme. The children's entertainment staff, special mention for Miss Siwar.
La habitación y sus vistas. El buffet, cada noche cena con una temática diferente. El personal de animación infantil, mención especial para la Srta. Siwar
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Excellent
8.7 CG Travelled with couple December 2023 The hotel is very well located, in front of the beach and very close to the Martinez lakes. It also has a very large jacuzzi and a lot of Balinese beds that are free of charge.
El hotel está muy bien situado, en primera linea de playa y muy cerca de los lagos Martínez. Además tiene un jacuzzi muy grande y un montón de camas balinesas que son gratuitas
The animation of the hotel is quite weak. It is also a bit neglected for a 5 star hotel (the shower in our room was broken, the door handle, etc). The heated pool did not work the first 3 days we were there, the water was freezing. Even so, the value for money is quite acceptable.
La animación del hotel es bastante floja. Además está un poco descuidado para ser un 5 estrellas ( el duchador de nuestra habitación estaba roto, el manillar de la puerta, etc). La piscina climatizada no funcionaba los 3 primeros días que estuvimos, salía el agua helada. Aún así, en relación calidad precio está bastante aceptable
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Very good
9.7 María Travelled with family December 2023
Las camas muy cómodas, y super amplías. Las vistas de la habitación al mar son geniales. Está un poco apartado del centro del puerto, pero es lo perfecto para ir dando un paseo. El buffet tiene temáticas diferentes todas las noches. Y el personal muy majo.
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Excellent
8.3 Paco Travelled with  friends September 2023 Sea view
Vistas al mar
Bathtub in bathroom
Bañera en baño
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Very good
10 Mar Travelled with family September 2023 Everything, location 5 min from the port by car, facilities, half board every day have changed and everything was delicious.
Todo, ubicación a 5 min del puerto en coche, instalaciones, el régimen de media pensión todos los días han cambiado y estaba todo rico.
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Excellent
6 Marieta Travelled with couple September 2023 The visits
Las visitas
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Average
9 Sonia Travelled with family September 2023 First of all, the workers are very professional, kind and friendly. Secondly, the views are spectacular. The cleanliness of the rooms and the comfort of the beds are also very good.
Lo primero, las personas trabajadoras, son muy profesionales, amables y simpáticas. Lo segundo las vistas, son espectaculares. La limpieza de las habitaciones y la comodidad de las camas también están muy bien.
The floor in the two pools. It leaks so much that I saw my husband, an elderly gentleman and a baby fall, along with countless slips that did not end in a fall. The warning sign is of no use, they need to fix it IT IS VERY DANGEROUS. I would also improve the quality of the food somewhat, it is a 5 star hotel.
El suelo en las dos piscinas. Escurre tanto que vi caerse a mi marido, a un señor mayor y a un bebé , junto con los innumerables resbalones que no terminaron en caída. De nada sirve el cartel de aviso, tienen que arreglarlo ES MUY PELIGROSO. También mejoraría algo la calidad de la comida, es un hotel de 5 estrellas.
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Excellent
9.7 Sara Travelled with family September 2023 Staff and food
El personal y la comida
The bathroom in the room should be a shower.
El baño de la habitación debería ser ducha.
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Excellent
9.6 Rolando Travelled with family September 2023 I went with my family the first week of September, the hotel is very good to go with the family, it has many possibilities. The rooms are very good, big beds and fridge, the bathroom is correct, and cleanliness is within expectations. The food, this is to taste, for me, great, there will be people who complain, it is their right, everything is very good.
Fui con mi familia la primera semana de septiembre, el hotel está muy bien para ir con l a familia, tiene muchas posibilidades. Las habitaciones muy bien, camas grandes y con nevera para subido, el baño es correcto, y la limpieza está dentro de lo esperado. La comida, esto es a gustos, para mi, estupendo, habra gente que se queje, en su derecho esta, todo muy bueno
Something negative to indicate, is the SPA, maybe it is not managed by the hotel, many facilities were not operational and they do not tell you.
Algo negativo por indicar, es el SPA, igual no lo gestiona el hotel, no estaba operativo muchas instalaciones y no te lo dicen.
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Excellent
9.3 Roxana Travelled with couple August 2023 The rooms with spectacular views, attentive and friendly staff. The food is buffet style at all meals (breakfast, lunch and dinner) and the truth is that there is a wide range to choose from, very varied fruit considering that it is a tropical island... We ate 10 meals a day, there were even theme days (Italy, Mexico, Asian, Morocco...). I recommend a rental car, do not be fooled by the seemingly short distances between the sites you want to visit, as it is all uphill with an incredible slope. Of course, Loro Parque you can go with a free shuttle train. And for Siam Park for 19€ you go and return by bus. I recommend the Twin ticket if you want to visit both parks, as you get a discount of 10 € / person. All this can be taken directly at the hotel and they explain everything great. To eat I recommend a Guachinche "El Cubano" that goes for about 11 € by cab from the hotel (on foot is a killer in capital letters) You eat 10 and visit a native site visited by people from there, you eat Cuban Canarian food, very generous portions for outrageously low prices, I recommend not to order crazy because the truth is the portions are very large. All in all it was a very good decision and it was a great vacation.
Las habitaciones con vistas espectaculares, personal atento y amable. La comida es tipo buffet en todas las comidas (desayuno, comida y cena) y la verdad que hay una amplia gama en donde escoger, fruta muy variada teniendo en cuenta que es una isla tropical... Comimos de 10 cada día, incluso hubo días temáticos (Italia, México, Asiático, Marruecos...). Os recomiendo un coche de alquiler, no os dejéis engañar por las distancias aparentemente cortas entre los sitios que queráis visitar, ya que es todo subida con un pendiente increíble. Eso sí, Loro Parque podéis ir con un trencito lanzadera gratis. Y para el Siam Park por 19€ vas y vuelves en bus. Recomiendo el Twin tiquet si queréis visitar ambos parques, ya que te descuentan 10€/Persona. Todo esto se puede coger directamente en el hotel y te lo explican todo genial. Para comer recomiendo un Guachinche "El cubano" que sale por unos 11€ en taxi desde el hotel (a pie es una matada en mayúsculas) Se come de 10 y visitas un sitio autóctono visitado por gente de allí, se come comida canario cubana, porciones muy generosas por unos precios escandalosamente bajos, os recomiendo no pedir a lo loco porque la verdad las porciones son muy grandes. En conjunto fue una muy buena decisión y fueron unas vacaciones estupendas.
In the pool bar they are very slow in the morning/noon shift, I recommend you not to sit down if you are hungry, because they take their time. And secondly the elevators, they take forever considering that one was not working and there are 16 floors to go.
En el pool bar son muy lentos en el turno de la mañana/mediodía, os recomiendo que no os sentéis si vais con hambre, porque tardan lo suyo. Y lo segundo los ascensores, tardan la tira teniendo en cuenta que uno no funcionaba y hay 16 pisos por recorrer.
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Excellent
10 Esther Travelled with family August 2023 The location is fantastic and the staff is super nice.
La ubicación fantástica el personal súper agradable.
It needs to be renovated. Some things have deteriorated due to the passage of time.
Necesita una reforma. Hay cosas deterioradas por el paso del tiempo..
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Excellent
7.3 Héctor Pau Travelled with  friends August 2023 The location
La ubicación
I have stayed in 4 star hotels that were better than this 5 star hotel.
He estado el hoteles de 4 estrellas que estaban mejor que este de 5 estrellas
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Good
9 CABALLERO VIKINGO Travelled with couple August 2023 Staff attention and services in general
La atención del personal y los servicios en general
Very slippery floor around the pools and on large pool stairs. We witnessed several falls.
Suelo alrededor de las piscinas y en escaleras de piscina grande muy resbaloso. Fuimos testigos de varias caídas.
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Excellent
4.7 Juan Nicolás Travelled with couple August 2023 The location of the hotel was good.
La ubicación del hotel era buena.
The rooms had a bad mattress and the soundproofing of the windows was very bad (you could hear cars passing by). The quality and variety of the buffet was very bad. There was no parking space.
La habitaciones tenían un mal colchón y la insonorización de las ventanas era muy mala (se escuchaban mucho los coches al pasar). La calidad y variedad del buffet era muy mala. No había sitio para aparcar.
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Basic
8.7 Lorena Travelled with couple August 2023 The views from the room we stayed in were spectacular, the room was huge and everything was very clean.
Las vistas de la habitación en la que estuvimos son espectaculares, la habitación enorme y muy limpio todo
For a 5 star, the food is a bit regular, and some things a bit old, the elevators very slow.
Para ser un 5 estrellas, la comida es un poco regular, y algunas cosas un poco viejas, los ascensores muy lentos.
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Very good
8.7 Saray Travelled with couple July 2023 We loved the view from the room, it was amazing! Also the bed was super comfortable. The hotel buffet is very complete in general and on top of that there are food options that are made for you on the spot.
Nos han encantado las vistas desde la habitación, una pasada! También la cama era super cómoda. El buffet del hotel es muy completo en general y encima hay opciones de comida que te hacen al momento.
In general the staff was a little slow in attending to us. The first day we arrived we ate at the pool bar because it was late and we were very hungry. It took forever to take our order and serve us even though there was almost no one there, the cook and the lifeguard had to come out to bring us our food because there were no waiters...
El general el personal era un poco lento atendiendo. El primer día que llegamos comimos en el bar de la piscina ya que era tarde e íbamos con mucha hambre. Pues tardaron una eternidad en tomarnos nota y en servirnos a pesar de que no había casi nadie, tuvo que salir la cocinera y el socorrista a sacarnos la comida porque no había camareros..
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Very good
7.7 Rosario Travelled with family July 2023 The buffet is varied and changes daily. It has pleasant terraces and sea views.
El buffet es variado y cambia a diario. Tiene terrazas apacibles y vistas al mar.
Half of the elevators were broken and as it is a 17-story hotel, there were long waits to use it. There were no details such as spoons for dessert or coffee and there were only 1-2 waiters to attend the terrace which was full at night at show time. I asked for hair conditioner and they didn't have any either. It is a good hotel but it doesn't feel like a five star.
Estuvieron rotos la mitad de los ascensores y como es un hotel de 17 pisos, había largas esperas para poder usarlo. Faltaban detalles como cucharillas para el postre o café y sólo había 1-2 camareros para atender la terraza que se llenaba por la noche a la hora de los shows. Pedí acondicionador para el pelo y tampoco tenían. Es un buen hotel pero no parece un cinco estrellas.
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Good
10 María Elena Travelled with couple July 2023 The beds and pillows were 10-percent and you slept great.
Las camas y almohadas eran de 10 se dormía genial
The elevators 2 were out of order and we had to wait a long time.
Los ascensores 2 estaban estropeados y teníamos que esperar mucho
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Excellent
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Frequently asked questions about Best Semiramis

Where can I park at Best Semiramis?

If you stay at Best Semiramis you have the following parking possibilities (subject to availability):
  • Paid Indoor parking

Does the Best Semiramis have wifi connection?

  • The Best Semiramis offers free Wi-Fi throughout the hotel.
  • The Best Semiramis offers free Wi-Fi in public areas.
  • The Best Semiramis has Wi-Fi.

Can I stay with a pet at Best Semiramis?

Pets are not allowed at Best Semiramis.

What can I do at Best Semiramis?

The Best Semiramis offers the following activities (some may be for a fee):
  • Masseur

Does the Best Semiramis have a swimming pool?

Yes, Best Semiramis has a swimming pool (this service could have an extra fee). Here you have more info about the swimming pool and other facilities.
  • Outdoor swimming pool (summer season)

Does the Best Semiramis have a 24h reception?

Yes, Best Semiramis has a 24-hour reception.

Is there heating in Best Semiramis?

Yes, Best Semiramis has heating in the common areas.

Is there air conditioning in the common areas at Best Semiramis?

Yes, Best Semiramis has air conditioning in the common areas.