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Hotel Best Semiramis

Name: Hotel Best Semiramis
Address: Leopoldo Cologan Zulueta, 27 - Urbanización La Paz, Puerto de la Cruz, Tenerife, 38400, Spain
Price range: Descubre precios y ofertas para este alojamiento
Rating: 8.4

Leopoldo Cologan Zulueta, 27 - Urbanización La Paz 1.1 km from the centre of Puerto de la Cruz

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Facilities and services

Wifi and Internet

Spa and wellness

Baby cribs

See all services and facilities

Check-in and check-out times

Check-in

from 14:00

Check-out

before 12:00

Hotel Best Semiramis Leopoldo Cologan Zulueta, 27 - Urbanización La Paz

Hotel location

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Accommodation features

Near the beach

Pool

Spa

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Time left: 4 days 1 hour.

Luxury Tenerife: 5-Star Hotel in Puerto de la Cruz

Hotel Best Semiramis

8.4 721 reviews

Puerto de la Cruz, Tenerife

Half Board

FREE cancellation up to 4 days before your holiday!

3 nights from

151 € /pers.

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Facilities and services

Main Areas

24 h reception

Heating in the main facilities

Air-conditioning in the main facilities

From June through September.

Lift

Access for people with reduced mobility in main areas (no adapted bathroom in the bedrooms)

Restaurant

Bar

Opening hours are from 18:00 to 00:00.

Vending machine

Breakfast

Opening hours are from 07:30 to 10:00.

Lunch

Opening hours are from 13:00 to 15:00.

Dinner

Dinner is served from 19:00 to 22:00 in the summer season and from 18:30 to 21:30 in the winter season.

Snack bar

Pool Bar

Opening hours are from 10:00 to 19:00.

Coffee Shop

Wifi and Internet

Wi-Fi Free

Main Hotel Services

Meeting Room Extra charge

Laundry Service Extra charge

Car Hire

Hairdressing salon

Loungers

Safe at the reception

Luggage storage Free

Pets

Not Pet-Friendly

Spa and wellness

Massage Parlour Extra charge

Sauna Extra charge

Turkish bath Extra charge

Footbath

Body and Facial Care Treatments

Spa Extra charge

12€ per person for a 90-minute session. Hours: 10:00h. to 13:00h and 3:00 p.m. to 19:00h Admission is restricted to those 16 years of age and older.

Facilities

Garden

Balcony

Fintess Centre

Ping Pong Extra charge

Pool table Extra charge

Lounge with TV

Business Center Extra charge

Solarium

Car Park

No Car Park Available

Baby cribs

Baby Cot Free

The hotel offers free cots on prior request and subject to availability.

Swimming pools

Outdoor pool

Room services

These services are general and may vary according to the type of room.

General room services

Telephone

Balcony

Towels available

Heating

Air Conditioning

Pay mini-fridge

Alarm Service

Desk

Safe

Cabinet

Bathroom

Bathtub

Toilet

Shower

Amenities

Shower or bathub

Hairdryer

Private bathroom

Toilet paper

Shampoo

Shower gel

Other services

Wood or parquet flooring

Access to upper floors by elevator

Socket near the bed

Smoke detector

Pet Policy

Pets are not permitted in this accommodation.

About the accommodation

The Best Semiramis 5* Hotel is located in the tourist town of Puerto de la Cruz, in the north of the island of Tenerife. It is 1.2 km from the city center.

The accommodation has 24-hour reception, air conditioning, free wifi connection, main bar, buffet restaurant where breakfast, lunch and dinner are served (important; remember that men must wear long trousers at dinner, and footwear must not be uncovered).

It has a garden-terrace where you will find swimming pools with sun loungers: one of them heated with water jets, swimming pool for adults and children and outdoor jacuzzi.

It has a total of 298 rooms distributed over 17 floors. The rooms have a modern decor and are equipped with free Wi-Fi, air conditioning, heating, desk and bathroom with shower or bathtub. In addition, all rooms have a balcony.

Important: double, triple and quadruple rooms have the same distribution. They have two 1'35 m double beds. They can accommodate up to 3 adults or 2 adults and 2 children.

Martiánez Beach is 1.3 km from the hotel and about 1.5 km away you will also find Martiánez Lake (a complex formed by an artificial lake with a set of swimming pools, gardens, terraces, restaurants, etc. with volcanic stone as a protagonist).

In addition to visiting the beautiful city of Puerto de la Cruz, we recommend visiting other nearby towns and cities such as: La Orotava, San Cristobal de la Laguna, Santa Cruz de Tenerife, Los Realejos or Icod de los Vinos.

Book now at the Hotel Best Semiramis 5* and enjoy a holiday with friends or family.

Some of the detailed services may have to be paid. You can check their rates directly at the establishment. This information is subject to change by the accommodation.

Some of the services listed may require a fee. You can check the rates directly at the accommodation. All information in this listing is subject to change by the accommodation. If you have any questions, please contact us.

Legal information

This accommodation is managed by a legal entity. The provision of the accommodation service is therefore carried out within the framework of a business or professional activity.
The minimum check-in age is 18.

What our travellers say

8.4

Fabulous

Based on 721 reviews

Select a topic to see specific reviews

Staff11 91%

Rooms8 100%

Location7 100%

Food7 57%

Cleanliness5 100%

Buffet5 100%

Maintenance5 100%

Sea view4 100%

Bathroom4 100%

Elevator3 100%

Bar3 100%

Facilities3 67%

Bed3 100%

Management2 50%

Outdoor lagoon2 100%

Special diet1 100%

Noise1 100%

Landscape1 100%

Comfort1 100%

Pests1 100%

Real reviews

All reviews are checked and verified.

Real reviews

All reviews are checked and verified.

10 Nataliya Travelled with family December 2023 Cleaning

Limpieza

The Turkish bath in the SPA was not working.

No funcionaba el baño turco en el SPA

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Superb

9 Mozhgan Travelled with family December 2023 The view of the sea

La vista del mar

Who has no drink is very bad

Que no tiene bebida es muy mal

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Superb

9.7 Aurora Travelled with family December 2023 The room and its views. The buffet, every night dinner with a different theme. The children's entertainment staff, special mention for Miss Siwar.

La habitación y sus vistas. El buffet, cada noche cena con una temática diferente. El personal de animación infantil, mención especial para la Srta. Siwar

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Superb

8.7 CG Travelled with couple December 2023 The hotel is very well located, in front of the beach and very close to the Martinez lakes. It also has a very large jacuzzi and a lot of Balinese beds that are free of charge.

El hotel está muy bien situado, en primera linea de playa y muy cerca de los lagos Martínez. Además tiene un jacuzzi muy grande y un montón de camas balinesas que son gratuitas

The animation of the hotel is quite weak. It is also a bit neglected for a 5 star hotel (the shower in our room was broken, the door handle, etc). The heated pool did not work the first 3 days we were there, the water was freezing. Even so, the value for money is quite acceptable.

La animación del hotel es bastante floja. Además está un poco descuidado para ser un 5 estrellas ( el duchador de nuestra habitación estaba roto, el manillar de la puerta, etc). La piscina climatizada no funcionaba los 3 primeros días que estuvimos, salía el agua helada. Aún así, en relación calidad precio está bastante aceptable

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Fabulous

9.7 María Travelled with family December 2023 The beds are very comfortable, and super spacious. The views from the room to the sea are great. It is a bit far from the center of the port, but it is the perfect place to go for a walk. The buffet has different themes every night. And the staff is very nice.

Las camas muy cómodas, y super amplías. Las vistas de la habitación al mar son geniales. Está un poco apartado del centro del puerto, pero es lo perfecto para ir dando un paseo. El buffet tiene temáticas diferentes todas las noches. Y el personal muy majo.

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Superb

8.3 Paco Travelled with friends September 2023 Sea view

Vistas al mar

Bathtub in bathroom

Bañera en baño

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Fabulous

6 Marieta Travelled with couple September 2023 The visits

Las visitas

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Pleasant

10 Mar Travelled with family September 2023 Everything, location 5 min from the port by car, facilities, half board every day have changed and everything was delicious.

Todo, ubicación a 5 min del puerto en coche, instalaciones, el régimen de media pensión todos los días han cambiado y estaba todo rico.

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Superb

9 Sonia Travelled with family September 2023 First of all, the workers are very professional, kind and friendly. Secondly, the views are spectacular. The cleanliness of the rooms and the comfort of the beds are also very good.

Lo primero, las personas trabajadoras, son muy profesionales, amables y simpáticas. Lo segundo las vistas, son espectaculares. La limpieza de las habitaciones y la comodidad de las camas también están muy bien.

The floor in the two pools. It leaks so much that I saw my husband, an elderly gentleman and a baby fall, along with countless slips that did not end in a fall. The warning sign is of no use, they need to fix it IT IS VERY DANGEROUS. I would also improve the quality of the food somewhat, it is a 5 star hotel.

El suelo en las dos piscinas. Escurre tanto que vi caerse a mi marido, a un señor mayor y a un bebé , junto con los innumerables resbalones que no terminaron en caída. De nada sirve el cartel de aviso, tienen que arreglarlo ES MUY PELIGROSO. También mejoraría algo la calidad de la comida, es un hotel de 5 estrellas.

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Superb

9.7 Sara Travelled with family September 2023 Staff and food

El personal y la comida

The bathroom in the room should be a shower.

El baño de la habitación debería ser ducha.

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Superb

9.6 Rolando Travelled with family September 2023 I went with my family the first week of September, the hotel is very good to go with the family, it has many possibilities. The rooms are very good, big beds and fridge, the bathroom is correct, and cleanliness is within expectations. The food, this is to taste, for me, great, there will be people who complain, it is their right, everything is very good.

Fui con mi familia la primera semana de septiembre, el hotel está muy bien para ir con l a familia, tiene muchas posibilidades. Las habitaciones muy bien, camas grandes y con nevera para subido, el baño es correcto, y la limpieza está dentro de lo esperado. La comida, esto es a gustos, para mi, estupendo, habra gente que se queje, en su derecho esta, todo muy bueno

Something negative to indicate, is the SPA, maybe it is not managed by the hotel, many facilities were not operational and they do not tell you.

Algo negativo por indicar, es el SPA, igual no lo gestiona el hotel, no estaba operativo muchas instalaciones y no te lo dicen.

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Superb

9.3 Roxana Travelled with couple August 2023 The rooms with spectacular views, attentive and friendly staff. The food is buffet style at all meals (breakfast, lunch and dinner) and the truth is that there is a wide range to choose from, very varied fruit considering that it is a tropical island... We ate 10 meals a day, there were even theme days (Italy, Mexico, Asian, Morocco...). I recommend a rental car, do not be fooled by the seemingly short distances between the sites you want to visit, as it is all uphill with an incredible slope. Of course, Loro Parque you can go with a free shuttle train. And for Siam Park for 19€ you go and return by bus. I recommend the Twin ticket if you want to visit both parks, as you get a discount of 10 € / person. All this can be taken directly at the hotel and they explain everything great. To eat I recommend a Guachinche "El Cubano" that goes for about 11 € by cab from the hotel (on foot is a killer in capital letters) You eat 10 and visit a native site visited by people from there, you eat Cuban Canarian food, very generous portions for outrageously low prices, I recommend not to order crazy because the truth is the portions are very large. All in all it was a very good decision and it was a great vacation.

Las habitaciones con vistas espectaculares, personal atento y amable. La comida es tipo buffet en todas las comidas (desayuno, comida y cena) y la verdad que hay una amplia gama en donde escoger, fruta muy variada teniendo en cuenta que es una isla tropical... Comimos de 10 cada día, incluso hubo días temáticos (Italia, México, Asiático, Marruecos...). Os recomiendo un coche de alquiler, no os dejéis engañar por las distancias aparentemente cortas entre los sitios que queráis visitar, ya que es todo subida con un pendiente increíble. Eso sí, Loro Parque podéis ir con un trencito lanzadera gratis. Y para el Siam Park por 19€ vas y vuelves en bus. Recomiendo el Twin tiquet si queréis visitar ambos parques, ya que te descuentan 10€/Persona. Todo esto se puede coger directamente en el hotel y te lo explican todo genial. Para comer recomiendo un Guachinche "El cubano" que sale por unos 11€ en taxi desde el hotel (a pie es una matada en mayúsculas) Se come de 10 y visitas un sitio autóctono visitado por gente de allí, se come comida canario cubana, porciones muy generosas por unos precios escandalosamente bajos, os recomiendo no pedir a lo loco porque la verdad las porciones son muy grandes. En conjunto fue una muy buena decisión y fueron unas vacaciones estupendas.

In the pool bar they are very slow in the morning/noon shift, I recommend you not to sit down if you are hungry, because they take their time. And secondly the elevators, they take forever considering that one was not working and there are 16 floors to go.

En el pool bar son muy lentos en el turno de la mañana/mediodía, os recomiendo que no os sentéis si vais con hambre, porque tardan lo suyo. Y lo segundo los ascensores, tardan la tira teniendo en cuenta que uno no funcionaba y hay 16 pisos por recorrer.

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Superb

10 Esther Travelled with family August 2023 The location is fantastic and the staff is super nice.

La ubicación fantástica el personal súper agradable.

It needs to be renovated. Some things have deteriorated due to the passage of time.

Necesita una reforma. Hay cosas deterioradas por el paso del tiempo..

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Superb

7.3 Héctor Pau Travelled with friends August 2023 The location

La ubicación

I have stayed in 4 star hotels that were better than this 5 star hotel.

He estado el hoteles de 4 estrellas que estaban mejor que este de 5 estrellas

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Very good

9 CABALLERO VIKINGO Travelled with couple August 2023 Staff attention and services in general

La atención del personal y los servicios en general

Very slippery floor around the pools and on large pool stairs. We witnessed several falls.

Suelo alrededor de las piscinas y en escaleras de piscina grande muy resbaloso. Fuimos testigos de varias caídas.

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Superb

4.7 Juan Nicolás Travelled with couple August 2023 The location of the hotel was good.

La ubicación del hotel era buena.

The rooms had a bad mattress and the soundproofing of the windows was very bad (you could hear cars passing by). The quality and variety of the buffet was very bad. There was no parking space.

La habitaciones tenían un mal colchón y la insonorización de las ventanas era muy mala (se escuchaban mucho los coches al pasar). La calidad y variedad del buffet era muy mala. No había sitio para aparcar.

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Disappointing

8.7 Lorena Travelled with couple August 2023 The views from the room we stayed in were spectacular, the room was huge and everything was very clean.

Las vistas de la habitación en la que estuvimos son espectaculares, la habitación enorme y muy limpio todo

For a 5 star, the food is a bit regular, and some things a bit old, the elevators very slow.

Para ser un 5 estrellas, la comida es un poco regular, y algunas cosas un poco viejas, los ascensores muy lentos.

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Fabulous

8.7 Saray Travelled with couple July 2023 We loved the view from the room, it was amazing! Also the bed was super comfortable. The hotel buffet is very complete in general and on top of that there are food options that are made for you on the spot.

Nos han encantado las vistas desde la habitación, una pasada! También la cama era super cómoda. El buffet del hotel es muy completo en general y encima hay opciones de comida que te hacen al momento.

In general the staff was a little slow in attending to us. The first day we arrived we ate at the pool bar because it was late and we were very hungry. It took forever to take our order and serve us even though there was almost no one there, the cook and the lifeguard had to come out to bring us our food because there were no waiters...

El general el personal era un poco lento atendiendo. El primer día que llegamos comimos en el bar de la piscina ya que era tarde e íbamos con mucha hambre. Pues tardaron una eternidad en tomarnos nota y en servirnos a pesar de que no había casi nadie, tuvo que salir la cocinera y el socorrista a sacarnos la comida porque no había camareros..

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Fabulous

7.7 Rosario Travelled with family July 2023 The buffet is varied and changes daily. It has pleasant terraces and sea views.

El buffet es variado y cambia a diario. Tiene terrazas apacibles y vistas al mar.

Half of the elevators were broken and as it is a 17-story hotel, there were long waits to use it. There were no details such as spoons for dessert or coffee and there were only 1-2 waiters to attend the terrace which was full at night at show time. I asked for hair conditioner and they didn't have any either. It is a good hotel but it doesn't feel like a five star.

Estuvieron rotos la mitad de los ascensores y como es un hotel de 17 pisos, había largas esperas para poder usarlo. Faltaban detalles como cucharillas para el postre o café y sólo había 1-2 camareros para atender la terraza que se llenaba por la noche a la hora de los shows. Pedí acondicionador para el pelo y tampoco tenían. Es un buen hotel pero no parece un cinco estrellas.

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Very good

10 María Elena Travelled with couple July 2023 The beds and pillows were 10-percent and you slept great.

Las camas y almohadas eran de 10 se dormía genial

The elevators 2 were out of order and we had to wait a long time.

Los ascensores 2 estaban estropeados y teníamos que esperar mucho

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Superb

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Frequently asked questions about Hotel Best Semiramis

Where can I park at Hotel Best Semiramis?

If you stay at Hotel Best Semiramis you have the following parking possibilities (subject to availability):

No car park available

Does the Hotel Best Semiramis have wifi connection?

The Hotel Best Semiramis has Wi-Fi.

Can I stay with a pet at Hotel Best Semiramis?

Pets are not allowed at Hotel Best Semiramis.

Is there children's cots available at Hotel Best Semiramis?

The Hotel Best Semiramis has cots available at the hotel (please request before your trip, subject to availability). Check the conditions.

What can I do at Hotel Best Semiramis?

The Hotel Best Semiramis offers the following activities (some may be for a fee):

Spa
Masseur
Sauna
Turkish bath
Footbath
Body and Facial Care Treatments

Does the Hotel Best Semiramis have a swimming pool?

Yes, Hotel Best Semiramis has a swimming pool (this service could have an extra fee). Here you have more info about the swimming pool and other facilities.

Outdoor pool

Does the Hotel Best Semiramis have a 24h reception?

Yes, Hotel Best Semiramis has a 24-hour reception.

Is there heating in Hotel Best Semiramis?

Yes, Hotel Best Semiramis has heating in the common areas.

Is there air conditioning in the common areas at Hotel Best Semiramis?

Yes, Hotel Best Semiramis has air conditioning in the common areas.

Is there a restaurant at Hotel Best Semiramis?

Yes, Hotel Best Semiramis has a restaurant.

Is there a bar at Hotel Best Semiramis?

Yes, Hotel Best Semiramis has a bar.

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Google Ads	__Secure-3PAPISID	Used to create a visitor's interest profile and display relevant Google ads.	Google Ads	2 years
Google Ads	Secure-3PSID	Used to display relevant and personalized Google ads.	Google Ads	2 years
Google Ads	Secure-3PSIDCC	Used to create a user profile and display relevant and personalized Google Ads.	Google Ads	1 year
Google	__Secure-3PSIDTS	Stores an encrypted timestamp to maintain user sessions and preserve user preferences.	Google	1 year
Cloudflare	__cf_bm	Security cookie that manages traffic and filters malicious bots.	Cloudflare	30 minutes
Facebook	_fbp	Delivers advertising products, such as real-time offers from third parties.	Facebook	3 months
Hotjar	_hjSessionUser_userId	Identifies the same user across multiple sessions.	Hotjar	1 year (approx.)
Hotjar	_hjSession_userId	Maintains session data for the current visit.	Hotjar	Session
TikTok	_tt_enable_cookie	Determines if the browser accepts cookies.	TikTok	13 months
TikTok	_ttp	Tracking and analytics cookie measuring ad performance.	TikTok Analytics	3 months
Microsoft Bing Ads	_uetsid	Tracks user interactions with advertising.	Microsoft Bing Ads	24 hours
Microsoft Bing Ads	_uetvid	Tracks user interactions with advertising.	Microsoft Bing Ads	2 weeks (approx.)
Amazon Ads	ad-id	Helps deliver relevant ads and measure performance.	Amazon Advertising	7 months
Amazon Ads	ad-privacy	Manages user privacy preferences related to advertising.	Amazon Advertising	2 years
Hotjar	exp_pricing_fall_assignment	Assigns users to pricing experiments.	Hotjar	1 month
Twitter (X)	guest_id	This cookie collects information about the user's visits to the website (e.g.; how many times the user has visited the website, how much time has elapsed, which pages have been visited). This data is used to personalize and improve the service offered by Twitter (X).	Twitter (X)	2 years
Twitter (X)	guest_id_ads	Collects visitor behavior information from multiple websites. This information is used on the web to optimize advertising relevance.	Twitter (X)	2 years
Twitter (X)	guest_id_marketing	Cookie used by Twitter for marketing and ad personalization purposes.	Twitter (X)	2 years
Twitter (X)	muc_ads	Used for ad personalization and performance measurement.	Twitter (X)	2 years
Twitter (X)	personalization_id	Stores preferences to personalize content and ads.	Twitter (X)	2 years
TikTok	odin_tt	Tracks and analyzes user behavior.	TikTok	13 months
TikTok	tt_chain_token	Tracks user behavior across pages and sessions.	TikTok	5 months
TikTok	ttwid	Identifies users to deliver recommendations and ads.	TikTok	11 months
TikTok	ttcsid*	This cookie, managed by TikTok, tracks the session when a user clicks on TikTok ads. It allows to assign a unique identifier to better understand the user's behavior and measure the actions or conversions performed during that same session.	TikTok	3 months
Spotify	__spdt	Cookie used by Spotify to analyze user interactions on a website, specifically focusing on the actions audio users take after listening to or watching an ad.	Spotify	13 months
DoubleClick (Google)	test_cookie	This cookie is used to determine whether the user's browser supports cookies.	Google Ads / DoubleClick	15 minutes
Google	g_state	Stores the user's logout state and is set when using the One Tap popup or automatic login.	Google One Tap	7 days
Google	g_csrf_token	Used as a security measure to verify the authenticity of requests during login with Google and protect the user against CSRF attacks.	Google One Tap	5 minutes
Google	LSOLH	Cookie used to manage the user session and authentication in Google services.	Google	1 year
Google	__Secure-ENID	This cookie is used by Google to remember user preferences and other relevant information in order to improve the browsing experience.	Google	13 months
Google	NID	This cookie is used by Google to remember user preferences and other relevant information in order to improve the browsing experience.	Google	6 months
Datadog	_dd_s	Cookie used to aggregate all events generated from a single user session across multiple pages. It contains the current session ID, whether the session is excluded due to sampling and the session expiration date. In this way, the system can better understand how the user uses the various sites in that session.	Datadog	4 hours
Amazon CloudFront	CloudFront-Key-Pair-Id	Used to control access to restricted content in CloudFront.	Amazon CloudFront	Varies by configuration
Amazon CloudFront	CloudFront-Policy	Contains the base64-encoded access policy for restricted content.	Amazon CloudFront	Varies by configuration
Amazon CloudFront	CloudFront-Signature	Contains the digital signature of the access policy to verify authenticity.	Amazon CloudFront	Varies by configuration

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