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7.3
708 reviews
Staff
Very good
Cleanliness
Good
Price Quality Ratio
Good
7.3
708 reviews
Staff
Very good
Cleanliness
Good
Price Quality Ratio
Good
Hotel Facilities
Good
Rooms
Good
Food
Average
Highlighted ​Facilities and services
Wifi and Internet
Swimming pools
Pets
See all services and facilities
Check-in and check-out times
Check in
From 15:00
Check out
Before 11:00
Hotel ALEGRIA Pino Alto Avda. Playa Cristal, 18, 43892 Miami Platja, Tarragona, España
Hotel location
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Accommodation features
Internal parking
Pet-Friendly
Pool

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Hotel ALEGRIA Pino Alto
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Facilities and services

Main Areas

24 h reception
Heating
Air-conditioning in the main facilities
Smoking Area

Restaurant

Restaurant
Bar
Vending machine
Snack bar

Wifi and Internet

Wi-Fi
Free Wi-Fi in common areas
Free Wi-Fi

Main Hotel Services

Meeting Room
Games room
Laundry Service Extra charge
Currency exchange
Free Luggage Room
Safe at the reception

Swimming pools

Indoor swimming pool
Outdoor Pool (summer)

Facilities

Garden
Balcony
Squash Court Extra charge
Ping Pong
Pool table
Lounge with TV
Zona de juegos
Solarium

Pets

Pet-Friendly on request (check fee)

Check-in/out and other info
Breakfast: from 7.30 am. to 10.30 am.; hours may vary depending on occupancy and the season.
Dinner Schedule: from 20:00h. to 10:00 p.m.; hours may vary depending on occupancy and the season.
Information about the meal: This service is no longer available. The hotel offers a full menu of snacks (for a fee) at the beach bar from 1:00 PM to 7:00 PM.
Indoor pool and sauna: are closed for maintenance during this season.

Parking

The accommodation has an indoor car park with extra charge
  • 12€ / Per night
Check directly with the accommodation if they offer the possibility of booking the car park space in advance.

Pet Policy

This accommodation allows pets with the following conditions:
  • Maximum weight: 8 kg/pet
  • Price: 10 €/night and pet
  • 1 pet per room is allowed.
  • Access to main areas is not allowed.
  • In order to have your room cleaned, you must inform the front desk in the morning when the room is free.
  • Only dogs are allowed in the hotel; cats are not allowed.
Important Information: Once you've completed your booking, please send us a message via the contact section to inform us that you will be travelling with your pet. This allows us to notify the accommodation in advance, ensuring everything is prepared for your arrival.

About the accommodation

Hotel ALEGRIA Pino Alto4*

It is located 150m from the beautiful Playa Cristal de Miami Platja, in Tarragona, and is ideal for a family holiday this summer.

The hotel offers 24h reception service to assist you whenever you need them, air conditioning, free wifi, and car park (fee) for your car.

All rooms in this accommodation are spacious and simply decorated, but designed to make your holiday as comfortable as possible. In them you will find one or two beds, air conditioning, television, free wifi, safe (for a fee), minibar, and balcony or terrace. In addition, the bathroom is complete with shower or bathtub, amenities and hairdryer.

For breakfast, lunch and dinner, the restaurant is buffet style with national and international specialties for all tastes.

If you are travelling with children, in addition to the pool area for the whole family, the hotel has thought of a wide program of entertainment and activities for them to have a great time during the summer. In addition, there is also a children's playground and large gardens.

We recommend you to visit the Ebro Delta, as well as the Port Aventura amusement park, which is just a few minutes drive from the hotel.

Book your holiday s at theHotel Pino Alto by Alegria 4* for family days in the sun :)

Some of the services listed may require a fee. You can check the rates directly at the accommodation. All information in this listing is subject to change by the accommodation. If you have any questions, please contact us.

Tourism tax

The tourism tax isn't included in the booking price, as it's mandatory to pay this tax directly at the hotel reception. Children under the age of 16 are exempt from this tax. 
The tourism tax in a 4 * Hotel is 1.98 € per person and night.

What our customers are saying about the accommodation

7.3
Good
Based on 708 reviews

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Select a topic to see specific reviews
Food(208)
Location(200)
Staff(191)
Rooms(129)
Cleanliness(102)
Facilities(82)
Maintenance(74)
Beach(59)
Buffet(51)
Breakfast(48)
Tranquillity(35)
Dinner(34)
Car Park(31)
Reform(31)
Air conditioning(26)
Activities(26)
Bathroom(25)
Pool(24)
Age of the hotel(23)
Bar(16)
Real reviews
All reviews have been carefully checked and verified.
Real reviews
All reviews have been carefully checked and verified.
4 Jose Ignacio Travelled with family July 2026 Food
Comida
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Basic
9.1 Sara Travelled with couple July 2026 Very good location. Quiet area, easy car park and very close to the beach. The staff were very friendly. After reading many reviews we were a little worried, but not at all. We will definitely return.
Muy buena ubicación. Zona tranquila, se puede aparcar sin problema y está muy cerca de la playa. El personal muy agradable. Tras leer muchas reseñas íbamos un poco asustados. Pero para nada. Seguro que volvemos.
The hotel is a little outdated. It could do with a refurbishment.
El hotel un poco anticuado. Una reforma no le vendría mal.
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Excellent
5.4 Playa Travelled with couple July 2026 Cleaning is fine
Limpieza está bien
It has nothing four-star about it. It’s very run-down.
De 4 estrellas no tiene nada.esta muy deteriorado
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Average
8.3 Romy Travelled with couple July 2026 Very close to the beach, which also had plenty of space. We loved the peace and quiet.
Muy cerca de la playa que además tenía espacio suficiente. Nos ha encantado la tranquilidad
It needs to improve its facilities, but we know renovations are due this year, so that's very good.
Necesita mejorar las instalaciones pero sabemos que entran en reforma este año así que muy bien
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Very good
6.6 Emilio Travelled with family July 2026 For a 4-star hotel I was disappointed by the excessive heat in the hotel, especially in the lobby and the dining room. The food offered little variety and small portions (the most popular items ran out quickly) and the quality was mediocre. The pool is small for the number of rooms.
Para ser 4 estrellas me ha defraudado el calor excesivo que hacía en el hotel, vestíbulo y en especial en el comedor. La comida poca variedad, poca cantidad (se agotaban de seguida los alimentos más demandados) y calidad regular. Piscina pequeña para el número de habitaciones que tiene.
**Air conditioning** throughout the hotel facilities. A better gastronomic offering for a 4-star hotel, both in quality and in quantity.
Aire Acondicionado en las instalaciones del hotel. Una oferta gastronómica mejor para un hotel 4 estrellas tanto en calidad como en cantidad
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Good
5.1 Judith Travelled with family July 2026 The price is the only thing that's halfway decent
El precio lo único medio bien
It is much worse than last year: there is no air conditioning in the dining room or the hall, things are broken, the gym has many items not working and there is no longer a full-board option.
Está mucho peor de laño anterior no ai aire en el comedor ni el el hall las cosas averiadas el gym muchas cosas sin funcionar y ya no hay opción de pensión completa
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Average
6 Nury Travelled with family July 2026 Good value for money. Within the available options in the area, the hotel was affordably priced. Very good location, in a quiet residential area, ideal for resting. Very close to the beach, allowing for a comfortable walk. Close to supermarkets and other services. Near L'Hospitalet de l'Infant, if you want to stroll, dine or visit the town. Easy to park nearby without needing to pay for a car park. Cleanliness is satisfactory. Cleaning staff attend daily and the room is kept clean. The hotel has great potential. With refurbishment and better maintenance it could offer a much improved experience.
Buena relación calidad-precio. Dentro de la oferta disponible en la zona, el hotel tenía un precio económico. Ubicación muy buena, en una zona residencial tranquila, ideal para descansar. Muy cerca de la playa, lo que permite ir andando cómodamente. Cerca de supermercados y otros servicios. Próximo a L'Hospitalet de l'Infant, por si se quiere pasear, cenar o visitar el pueblo. Es fácil aparcar en los alrededores sin necesidad de pagar un parking. La limpieza es correcta. El personal de limpieza pasa a diario y la habitación se mantiene limpia. Es un hotel con mucho potencial. Con una reforma y un mejor mantenimiento podría ofrecer una experiencia mucho mejor.
The 4-star rating does not, in my opinion, reflect the general condition of the facilities. The facilities are old and lack proper maintenance. There is no lifeguard at the pool. The gym is practically unusable, as the machines are out of service. The food is acceptable, but the variety is limited and, when occupancy is higher, there is also a noticeable lack of quantity and replenishment. The rooms are simple and the bathroom needs refurbishment. There is no air conditioning in the indoor dining room, or at least it does not work correctly. If there is no space on the terrace, you have to eat indoors and it becomes very hot. The pool bar closes an hour earlier than the pool itself, which is inconvenient for guests. There are out-of-service facilities, such as the lift in your area, which is surprising at the start of the season. Drinks in the restaurant are paid for at the time and are not charged to the room, as happens in many other hotels. This is not necessarily negative, but it is an important detail to know before booking.
La categoría de 4 estrellas no se corresponde, en mi opinión, con el estado general de las instalaciones. Las instalaciones están antiguas y les falta mantenimiento. La piscina no tiene socorrista. El gimnasio está prácticamente inutilizable, ya que las máquinas están fuera de servicio. La comida es aceptable, pero la variedad es escasa y, cuando hay más ocupación, también se nota falta de cantidad y de reposición. Las habitaciones son sencillas y el baño necesita una renovación. En el comedor interior no hay aire acondicionado, o al menos no funciona correctamente. Si no hay sitio en la terraza, toca comer o cenar dentro pasando bastante calor. El bar de la piscina cierra una hora antes que la propia piscina, algo que resulta poco práctico para los clientes. Hay servicios fuera de funcionamiento, como el ascensor de vuestra zona, algo que sorprende al comienzo de la temporada. Las bebidas del restaurante se pagan en el momento y no se cargan a la habitación, como ocurre en muchos otros hoteles. No es algo necesariamente negativo, pero sí un detalle importante que conviene conocer antes de alojarse.
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Average
9.1 Antony Travelled with couple July 2026 The food was good. The location is very good; there is a supermarket nearby and the beach is much closer.
La comida estaba buena. La ubicación esta muy bien, hay un supermercado cerca y la playa esta mucho más cerca.
The food is a bit repetitive. In the adults' pool there were more children than adults, and they were also playing with a ball.
La comida es un poco repetitiva . En la piscina de adultos había más niños que adultos ademas de estar jugando con un balon.
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Excellent
4.7 Marta Travelled with family July 2026 - The attentiveness of the reception staff, especially Lucy. - The location, just 5 minutes from the beach.
La atención del personal de recepción, especialmente de Lucy. La ubicación a 5 minutos de la playa.
This hotel should have closed and undergone renovations four years ago. After giving it a second chance a few weeks ago, I understand that it will close in September for refurbishment. However, the poor condition of the facilities (many of them closed for years) and the low quality of the services have not been acceptable for continuing to receive guests, especially given the rates corresponding to the 4-star rating it (scandalously) claims. Although it became part of the Alegría Hotels group (it previously belonged to MedPlaya), the new chain has not made any effort to ensure the use of all the facilities that (surprisingly) justify that dubious 4-star rating. All of this leads me to give it no further chances, not even after the refurbishment, as I do not consider it ethical or lawful for it to continue promoting itself as a 4-star hotel.
Este hotel debería haber cerrado y hecho reformas hace 4 años. Después de darle una segunda oportunidad hace unas semanas, soy sabedora de que, en septiembre, cerrarán para hacer reforma. No obstante, el mal estado de las instalaciones (muchas cerradas desde hace años) y la mala calidad de los servicios no han estado a la altura como para seguir recibiendo huéspedes. y teniendo tarifas correspondientes a las 4 estrellas que (escandalosamente) dice tener. Aunque pasó a formar parte del grupo Alegría Hotels (Anteriormente pertenecía a MedPlaya), la nueva cadena hotelera no ha hecho esfuerzos en garantizar el uso de todas las instalaciones que (sorprendentemente) le otorgan esas dudosas 4 estrellas. Todo esto me motiva a no darle ninguna oportunidad más, ni siquiera después de la reforma, pues no me parece ni ético ni legal seguir promocionándose como un hotel de 4 estrellas.
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Basic
3.4 Jesus Travelled with family July 2026 The room service does not visit my room daily. The lift is not working. There is no air conditioning in the main areas. The pool water is over 30°C and cloudy.
El servicio de habitaciones no pasa a diario por mi habitación. El ascensor no funciona. Sin aire acondicionado en zonas comunes. El agua de la piscina a más de 30 grados. Y turbia.
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Basic
8 Toñi Travelled with family July 2026 We have been coming to the Pino Alto Hotel in Miami Playa for many years. We like the tranquillity of the town and of this hotel; every year we come with our children and grandchildren, and we feel very comfortable.
Llevamos muchos años viniendo al hotel Pino Alto en Miami Playa, nos gusta la tranquilidad del pueblo y de este hotel, cada año venimos con mis hijos y nietos, y nos encontramos muy agusto.
I would replace the carpets in the corridors — they are already worn. Another thing we missed this year was the ice cream with the desserts; with such heat it’s important to be able to have an ice cream, especially for the children. I would also reopen the spa, which they closed several years ago; we don’t know the reason.
Cambiaria la moquetas que tienen en los pasillos, ya atan viejas, otra cosa que hemos echado a faltar este año fueron los helados de los postres, es importante con tanta calor poder tomar un helado, sobretodo los niños, también abriría de nuevo el Spa que hace varios años que lo cerraron, no sabemos el motivo.
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Very good
4.9 Mercedes Travelled with couple July 2026 The facilities are very old and need renovating, and the bathrooms are quite badly deteriorated. The dining room was very hot, the food mediocre and the bathrooms the worst of all. Food that should have been served cold (such as salads and desserts) was warm. Incredible.
Las instalaciones muy viejas necesitaría reformar y los baños mucho más bastante deteriorados. En el comedor mucho calor la comida justa y los baños peor de todo que la comida que tenia que estar fresca (como ensaladas , postres etc estaban calientes. Increíble.
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Basic
7 Gurutz Travelled with family July 2026 The staff
El personal
The food was TERRIBLE
La comida HORRIBLE
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Good
4.7 Segundo Travelled with family July 2026 On arrival day there was no lift and then two more days without one. In the pool eight people were allowed to play with a ball, passing it around and leaving no space for swimming. There were works in the hall and corridor. The showerhead is in the middle of the bathtub, not at the front end.
El día de la llegada sin ascensor mas dos días, en la piscina dejan jugar con una pelota a ocho personas pasársela no dejando espacio para el baño y obras en jol y pasillo, ducha con la alcachofa en el centro de la bañera no en la parte delantera de la bañera
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Basic
6.9 Sara Travelled with family July 2026 Location only
Únicamente ubicación
Gym virtually unusable Bar officially closes at 00:00 but by 23:30 they’ve stopped serving; you ask for a couple of ice cubes and they tell you to buy a bag. Borderline rude
Gimnasio prácticamente inutilizable Bar cierra en teoría a las 00.00 para las 23,30 ya no atienden, pides un par de hielos y te dicen qué compres la bolsa. Rozan la mala educación
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Good
6.9 Miguel Maria Travelled with family July 2026 The staff are top-notch
El personal de 10
Poor facilities — does not deserve four stars
Instalaciones pésimas, no merece 4 estrellas
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Good
7.4 María José Travelled with couple July 2026 It's near the beach and the food is fine. Good value for money.
Esta cerca de la playa y la comida esta bien .Calidad precio bien
It’s listed as 4 stars, but it’s more like 3. Good value for money.
Pone 4 estrellas , pero es mas bien 3 estrellas pero calidad precio esta bien
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Good
8.6 Antonia Travelled with couple July 2026 A hotel we have been visiting for many years, and we go as a family
Un hotel que visitamos desde hace muchos años y vamos en familia
What I would improve would be to remove the carpet from the corridors and install showers in the restrooms
Yo lo que nejoraria sería quitar la moqueta de los pasillos y poner duchas en los lavabos
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Very good
7.7 Ev Travelled with family July 2026 We enjoyed the proximity to the beach, just a 2-minute walk (200 m). The pools are safe for children, with shallow depths. The dining and cleaning staff are very friendly and attentive.
Hemos disfrutado la cercanía a la playa, a dos min andando, 200m. Las piscinas son seguras para los niños, apenas cubren. El personal de restauración y limpieza son muy amables y atentos.
I would improve the food, and the entertainment is limited.
La comida la mejoraría y la animación es escasa.
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Good
10 Laura Travelled with family July 2026 Everything great, excellent value for money.
Todo genial, muy buena calidad precio.
Nothing to report
Nada q reseñar
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Excellent
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Frequently asked questions about Hotel ALEGRIA Pino Alto

Does the Hotel ALEGRIA Pino Alto have wifi connection?

  • The Hotel ALEGRIA Pino Alto offers free Wi-Fi throughout the hotel.
  • The Hotel ALEGRIA Pino Alto offers free Wi-Fi in public areas.
  • The Hotel ALEGRIA Pino Alto has Wi-Fi.

Can I stay with a pet at Hotel ALEGRIA Pino Alto ?

Pets are allowed at Hotel ALEGRIA Pino Alto (on request and direct payment at the hotel). Check the conditions.

Does the Hotel ALEGRIA Pino Alto have a swimming pool?

Yes, Hotel ALEGRIA Pino Alto has a swimming pool (this service could have an extra fee). Here you have more info about the swimming pool and other facilities.
  • Outdoor swimming pool (summer season)

Does the Hotel ALEGRIA Pino Alto have a 24h reception?

Yes, Hotel ALEGRIA Pino Alto has a 24-hour reception.

Is there heating in Hotel ALEGRIA Pino Alto ?

Yes, Hotel ALEGRIA Pino Alto has heating in the common areas.

Is there air conditioning in the common areas at Hotel ALEGRIA Pino Alto ?

Yes, Hotel ALEGRIA Pino Alto has air conditioning in the common areas.

Is there a restaurant at Hotel ALEGRIA Pino Alto ?

Yes, Hotel ALEGRIA Pino Alto has a restaurant.

Is there a bar at Hotel ALEGRIA Pino Alto ?

Yes, Hotel ALEGRIA Pino Alto has a bar.

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