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9.2
183 reviews
Cleanliness
Excellent
Rooms
Excellent
Food
Excellent
9.2
183 reviews
Cleanliness
Excellent
Rooms
Excellent
Food
Excellent
Staff
Excellent
Hotel Facilities
Excellent
Price Quality Ratio
Excellent
Highlighted ​Facilities and services
Wifi and Internet
See all services and facilities
Check-in and check-out times
Check in
From 15:00
Check out
Before 12:00
Hf Fenix Garden Rua Joaquim Antonio Aguiar,3
Hotel location
See map
Accommodation features
Internal parking
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Hf Fenix Garden
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Facilities and services

Main Areas

24 h reception
Air-conditioning in the main facilities
Lift
Access for people with reduced mobility in main areas (no adapted bathroom in the bedrooms)

Restaurant

Restaurant
Bar
Vending machine

Wifi and Internet

Wi-Fi
Free Wi-Fi in common areas
Free Wi-Fi

Pets

Not Pet-Friendly

Main Hotel Services

Laundry Service Paid
Nanny Paid
Car Hire
Currency exchange
Safe at the reception

Facilities

Garden
Balcony
Business Center
Solarium

Check-in/out and other info
Breakfast: from 07:00 a.m. to 10:30 a.m.
Restaurant hours: from 19:30h to 22:30h.
Cafeteria hours: from 10:30h to 12:00h.
Onair rooftop bar opening hours: from 10:00h to 01:00h. Hours subject to season and weather conditions.
Indoor car park: 19€/night (subject to availability upon arrival).

Parking

The accommodation has an indoor car park with extra charge
  • 19€ / Per day
Check directly with the accommodation if they offer the possibility of booking the car park space in advance.

Pet Policy

Pets are not permitted in this accommodation.

About the accommodation

The HF Fenix Garden 3* hotel is located less than 2km from the center of Lisbon. Its perfect location makes it the ideal place to spend a few days in the Portuguese capital.

The accommodation has 24h reception, wi-fi connection, heating and air conditioning (depending on the season), a bar-restaurant, safe at reception and indoor car park (for a fee),

Its rooms are fully equipped with TV, telephone, minibar, safe, wi-fi, heating and air conditioning (depending on season) and bathroom with shower or bathtub.

If you visit Lisbon we recommend you to go up the Bica Elevator, visit the Belem Tower and the Convento do Carmo. Other plans that we suggest are a stroll through the Alfama district and walk the streets of downtown until you reach Rua Augusta, the most famous street in Lisbon for its great atmosphere of restaurants and cafes.

Book now at the HF Fenix Garden 3* hotel and enjoy the Portuguese capital with friends or family!

 

 

Some of the services listed may require a fee. You can check the rates directly at the accommodation. All information in this listing is subject to change by the accommodation. If you have any questions, please contact us.

Tourism tax

The tourism tax isn't included in the booking price, as it's mandatory to pay this tax directly at the hotel reception. Children under the age of 12 are exempt from this tax. 
The tourism tax in a 3 * Hotel is 4 € per person and night.

What our customers are saying about the accommodation

9.2
Excellent
Based on 183 reviews

Photos shared by our customers

Select a topic to see specific reviews
Location(32)
Staff(24)
Rooms(21)
Cleanliness(18)
Breakfast(12)
Car Park(6)
Management(5)
Bed(4)
Accommodation(3)
Customer service(3)
Facilities(3)
Food(2)
Value for money(2)
Elevator(2)
Maintenance(2)
Activities(2)
Comfort(2)
Services(2)
Bar(1)
Smokers(1)
Real reviews
All reviews have been carefully checked and verified.
Real reviews
All reviews have been carefully checked and verified.
8.9 Susana Travelled with family March 2026 Very well.
Muy bien.
The bathroom is small but sufficient.
El baño es pequeño pero suficiente
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Very good
8 Verónica Travelled with family January 2026 The hotel is well located, although in the area I found a lack of places to eat.
La buena ubicación del hotel, aunque por la zona me han faltado sitios para comer
In our case, the bathroom sink was badly blocked, and it barely drained the water.
En nuestro caso nos pasó que el lavabo del baño estaba super atascado, y casi no tragaba el agua
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Very good
9.7 Carolina Travelled with couple January 2026 The staff at the hotel are very good, always willing to help and to give the best recommendations on what to see and eat in the city. The room and the buffet breakfast are also very good. The hotel’s location is excellent—close to everything in the centre, both on foot and by public transport.
El trato del personal del hotel es muy bueno, siempre dispuesto a ayudar y a darte las mejores recomendaciones de qué ver y comer en la ciudad. La habitación y el desayuno buffet también muy bien. La ubicación del hotel es muy buena. Cerca de todo el centro tanto andando como en transporte
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Excellent
10 Idoia March 2025 The fantastic hotel, located in a good area and well connected.
El hotel fantástico, situado en buena zona y bien comunicado.
On the day of getting the boat, the first activity to start the activity ticket, they told us it had been cancelled due to rain. Other companies did go out. Even so they wouldn’t validate the ticket so we could use the rest of the activities and we had to pay again with another company.
El dia de coger el barco, primera actividad para iniciar el ticket de actividades, nos dijeron que se había cancelado por lluvia. Otras compañías sí salían. Aún así no nos quisieron validar el ticket para poder usar el resto de actividades y las tuvimos que volver a pagar en otra empresa
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Excellent
8.9 Almudena Maria Travelled with couple December 2024 The perfect breakfast and location
El desayuno y la ubicación perfecta
The boat ride offer, ascent to the viewpoint... The hotel wasn’t very aware.
La oferta de paseo en barco, subida al mirador... El hotel no estaba muy enterado
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Very good
10 Jorge Travelled with couple December 2024 I have liked everything! Comfortable beds, impeccable cleanliness, and the room fairly spacious. The bathroom soaps come in a large bottle with a dispenser, not those sachets you find in other hotels. Excellent value for money.
Me ha gustado todo! Camas cómodas, limpieza impecable y la habitación bastante espaciosa. Los jabones del baño de frasco grande con dosificador y no de esos de sobrecitos que hay en otros hoteles. Relación calidad precio excelente.
Everything was fine, I can’t find any negatives.
Todo estuvo bien, no encuentro puntos negativos
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Excellent
9.7 Xavi Travelled with  friends December 2024 Excellent value for money, well located.
Relación calidad precio excelente, buen ubicado.
All good
Todo bien
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Excellent
10 Martha Ibeth Travelled with family December 2024 It surpassed my expectations, the cleanliness, the location, the friendliness of the staff. The rooms were lovely, the breakfast. We all loved it, my family and I.
Superó mis expectativas, la limpieza, la ubicación, la amabilidad de las personas que atienden. Las habitaciones lindísimas, el desayuno. Todo nos encantó, a mi familia y a mí
I have no negative comments.
No tengo comentarios negativos
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Excellent
9.7 Mireya Travelled with  friends November 2024 I went with a few friends and we all came away totally satisfied; the location and service are very good, quite quiet for resting and respectful of your sleeping hours.
He ido con unos amigos y todos hemos quedado totalmente satisfechos, la ubicación y atención es muy buena, total tranquila para descansar respetando tú horario de sueño.
On a personal level, everything is going very well.
A nivel personal todo muy bien
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Excellent
9.7 Clara Eva Travelled with couple November 2024 If you enjoy walking, the centre is about half an hour away; otherwise there is a metro, and a bus almost at the door. Very comfortable beds, a very clean room, and a good, varied breakfast.
La ubicación si te gusta andar tienes el centro a una media hora, si no hay un metro,autobús casi en la puerta.Camas muy cómodos,habitación muy limpia y desayuno bueno y variado
The night shift receptionist was quite curt (we arrived at 11 p.m.); he gave us the activity pass without any explanation or directions on where to go. In the morning we asked again and were sent to the activity company in a small hut in the centre. In the room there were neither slippers nor bathrobes as stated in the room description, but we complained about the slippers and they were quickly brought up to the room.
El recepcionista del turno de noche era bastante seco,(llegamos a las 23 h)nos dio el bono para las actividades, sin ninguna explicación ni donde dirigirnos, por la mañana volvimos a preguntar y nos mandaron a la empresa de actividades en una caseta en el centro. En la habitación no había ni zapatillas ni albornols como ponía en la descripción de la habitación, pero reclamamos las zapatillas y enseguida nos las subieron a la habitación.
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Excellent
8 Ester Travelled with family May 2024 The hotel's location is great, outside the centre but super accessible via a very pleasant avenue. There are many public transport connections. The staff are friendly and the breakfast is sufficiently good.
La ubicación del hotel es genial, fuera del centro pero súper accesible a través de una avenida muy agradable. Muchas conexiones de transporte público. El personal amable y el desayuno suficientemente bueno.
It does not have many services (restaurant…), and the room is small, though clean and comfortable.
No tiene muchos servicios (restaurante…) y la habitación es pequeña, aunque limpia y cómoda.
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Very good
9.7 Ana Travelled with couple April 2024 The room is ideal, very comfortable. The hotel staff are very attentive and friendly.
La habitación es ideal, muy cómoda. El personal del hotel muy atento y amable.
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Excellent
6.7 Pedro Antonio Travelled with couple April 2024 Staff attention good, good communication of the hotel with the metro to the city.
Atención del personal buena, Buena comunicación del hotel en metro con la ciudad.
The food could be improved.
La comida puede ser mejorable.
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Good
10 Raquel Travelled with couple March 2024 All the staff are perfect, the breakfast is very good, and it is close to the places of interest.
Todo el.personal perfecto el desayuno muy bueno y cerca de los sitios de interés
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Excellent
10 Sol Travelled with couple March 2024 Really, everything was great. The hotel is very good, the location is excellent, the facilities, the cleanliness, the staff… highly recommendable.
Realmente todo fue genial. El hotel está muy bien, la ubicación es excelente, las instalaciones, la limpieza, el personal,.. totalmente recomendable.
I thought everything was very good; I have nothing negative to say.
Me pareció todo muy bien , no tengo nada negativo q decir
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Excellent
6 Javier Travelled with couple March 2024 Very well located.
Muy bien situado.
The breakfast service was poorly organised. Lots of things were missing. Very sparse when it came to restocking products.
El servicio del desayuno poco organizado. Faltaban muchas cosas. Muy escaso a la hora de sacar producto.
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Average
10 Irene Travelled with couple March 2024 Great attention, good location and a very pleasant and complete hotel.
Atención genial, buena ubicación y hotel muy agradable y completo
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Excellent
8.7 Ferran Travelled with couple March 2024 Very comfortable hotel with excellent cleanliness, very well located and with good public transport connections.
Hotel muy cómodo y con una gran limpieza, muy bien ubicado y con buena conexión con transporte público.
Good breakfast, but repetitive.
Desayuno bueno, pero repetitivo.
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Very good
8 Fabian Travelled with couple March 2024 The value for money.
La relación calidad precio.
Being a 3* hotel, there isn’t much more you can ask for. The facilities, for example, could be modernised a little, but they aren’t in bad condition either.
Al ser un hotel 3* poco más se puede pedir. Las instalaciones por ejemplo se podría modernizar un poco pero tampoco es que estén en mal estado.
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Very good
9.7 M Ángeles Travelled with couple February 2024 It had a smoking terrace.
Tenia terraza para fumadores
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Excellent
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Frequently asked questions about Hf Fenix Garden

Does the Hf Fenix Garden have wifi connection?

  • The Hf Fenix Garden offers free Wi-Fi throughout the hotel.
  • The Hf Fenix Garden offers free Wi-Fi in public areas.
  • The Hf Fenix Garden has Wi-Fi.

Can I stay with a pet at Hf Fenix Garden?

Pets are not allowed at Hf Fenix Garden.

Does the Hf Fenix Garden have a 24h reception?

Yes, Hf Fenix Garden has a 24-hour reception.

Is there air conditioning in the common areas at Hf Fenix Garden?

Yes, Hf Fenix Garden has air conditioning in the common areas.

Is there a restaurant at Hf Fenix Garden?

Yes, Hf Fenix Garden has a restaurant.

Is there a bar at Hf Fenix Garden?

Yes, Hf Fenix Garden has a bar.

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