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Crucero Pullmantur Sovereign

Name: Crucero Pullmantur Sovereign
Address: Puerto de Barcelona, Barcelona, Barcelona, 08039, Spain
Price range: Descubre precios y ofertas para este alojamiento
Rating: 8.3

Puerto de Barcelona 2.1 km from the centre of Barcelona

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Facilities and services

Spa and wellness

Children and animation

Swimming pools

See all services and facilities

Crucero Pullmantur Sovereign Puerto de Barcelona

Hotel location

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Accommodation features

Pool

Spa

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Facilities and services

Main Areas

24 h reception

Heating in the main facilities

Air-conditioning in the main facilities

Lift

Adapted for people with reduced mobility

Restaurant

Bar

Breakfast (Buffet)

Lunch (Buffet)

Dinner (Buffet)

Gluten-free food on request

Dairy-free milk on request

Main Hotel Services

Meeting Room

Games room

Pets

Not Pet-Friendly

Spa and wellness

Jacuzzi

Body and Facial Care Treatments

Spa (for a fee and reservation required)

Facilities

Fitness Centre

Zona de juegos

Children and animation

Children's Club

Adult Entertainment

Children entertainment

Swimming pools

Outdoor Pool (summer)

Children's pool (summer season).

Wifi and Internet

Wi-Fi (to be paid at reception)

Baby cribs

Free Baby Cot (on request)

Room services

These services are general and may vary according to the type of room.

General room services

Telephone

Heating

Air Conditioning

Bathroom

Toilet

Shower or bathub

Hairdryer

Check-in/out and other info

Breakfast schedule: Variable. To consult directly in the accommodation.

Lunch schedule: Variable. To consult directly with the accommodation.

Dinner schedule: Variable. To consult directly in the accommodation.

Price of cots: Free (upon request and availability)

Wi-Fi price: 7 nights: € 40

Access to the SPA: Price: depending on the treatment.

Pet Policy

Pets are not permitted in this accommodation.

About the accommodation

Sovereign, your ideal cruise

In the Sovereign we found 1162 cabins and 14 decks, with a capacity of 2733 passengers on board.

It offers a wide gastronomy distributed between the 5 restaurants and the 9 bars and lounges. This gastronomy experiments with fun, innovation and rediscovery of Mediterranean and Spanish cuisine.
The all-inclusive offers a free buffet service at your meals, although for a fee you can enjoy other types of food.

It also has several services for the little ones such as: activities, animations, workshops, crafts, where they can meet other children, all of them supervised by a team of monitors.

If you are passionate about sports, you have fitness machines, activities and spaces adapted to avoid losing your habit during the holidays.

If you like the party, you can end the day at the disco and dance until the wee hours of the morning, or otherwise relax in a quieter place such as the lounges, enjoying a good company, or if you prefer you can also have fun With the shows it offers.

Some of the detailed services may be paid. You can check their rates directly at the establishment. This information is subject to change by the accommodation.

Some of the services listed may require a fee. You can check the rates directly at the accommodation. All information in this listing is subject to change by the accommodation. If you have any questions, please contact us.

What our travellers say

8.3

Fabulous

Based on 788 reviews

Real reviews

All reviews are checked and verified.

Real reviews

All reviews are checked and verified.

6.7 Maria Travelled solo November 2019

Buena relación precio-calidad, ambiente divertido y buena comida.

El camarote, encima de una actuacion de una orquesta, no se podia dormir.

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Very good

8.3 Rubén Travelled with family November 2019

El trato de los camreros, en especial de los que teníamos asignados en el segundo turno del restaurante atlántico, mesa 234, Richard Bolado y Fravia Da Silva. Siempre atendían con una sonrisa. Richard nos preguntaba sobre lo que habíamos hecho ese día y resolvía dudas acerca de los platos a escoger. Por su lado Flavia, recordaba las bebidas solicitadas por los cinco integrantes de la mesa y nos las servia sin necesidad de preguntarnoss. En recepción atendieron correctamente nuestras gestiones

BuscoUnChollo: En el proceso de compra del crucero se indicaba la obligatoriedad de tener pasaporte en vigor 6 meses después de la fecha de regreso del mismo. Pedimos confirmación via email a BuscoUnChollo y se nos ratificó dicha condición. Por ello mis padres devieron renovar el pasaporte dado que expiraba menos de 6 meses posterior al regreso, desembolsando 60€ (30€ por pasaporte). En las instalaciones del puerto de Barcelona, al hacer en check in, nos informaron que con el DNI era suficiente dado que los destinos eran europeos. Pullmantur: Información y proceso de desembarque. Nos informaron que en Civitavecchia se ofrecia un autobús de pago (pagando 5€) para abandonar las instalaciones portuarias. Pudimos salir del barco sin ningún problema, pero fuera de el había una zona vallada al final de la cual una mujer preguntaba por el ticket de autobús dado que en el figuraba la hora en la que se podía hacer uso de el. Cuando le comentamos que no teníamos dado que íbamos a salir andando, nos dijo que no se podía, que se debía comprar el ticket de autobús dentro del barco y que en caso de salir andando en la aduana nos multarían. Teniendo en cuenta que el director del crucero, David Medina, no había mencionado obligatoriedad de compra de ticket para abandonar el puerto, que en el diario de abordo tampoco figuraba y que en el vial de entrada/salida del puerto estaba señalizada una senda peatonal hice caso omiso a esa mujer y procedí a salir de las instalaciones andando, al pasar por la aduana las autoridades me vieron y no me dijeron nada. En cambio a mis padres les retuvieron en ese recinto vallado llegando a coger a mi madre del brazo obligandola a recular, teniendo que volver a regresar al buque para comentar en recepción lo sucedido y les comentaron que no había restricción alguna para abandonar las instalaciones portuarias andando. Finalmente pudieron abandonar las instalaciones andando pero habiendo perdido una hora debido a estos sucesos. En diario de abordo para Livorno se indicaba la obligatoriedad de comprar un ticket de autobús de 5€ al salir del barco. Al abandonar el barco en Livorno, observé una señal de prohibición de circulación de peatones en una puerta por la que se debía de pasar para abandonar las instalaciones, motivo por el cual tuvimos que comprar 3 tickets con un desembolso de 15€. Al salr del buque en Sète se nos preguntó si teníamos que coger el autobús número 7 (de una excursion organizada por Pullmantur) dado que dicho autobús se encontraba al lado del barco, pero ni en el diario de abordo ni dicha persona ni el director del crucero mencionaron que había un autobús gratuito para salir de las instalaciones portuarias y acceder a Sète. Viendo que había un autobús sin ningún número indicado sospeché que no pertenecía a ninguna excursión y al ver que no había lugar para adquirir billete ni validar, pregunté al conductor si dicho autobús llevaba a Sète y si era gratuito a lo que me contestó dos veces que sí ("oui, oui") . Por lo anteriormente mencionado considero que la información proporcionada por BuscoUnChollo era incorrecta, De haber sabido que con el DNI se podía acceder al buque mis padres se hubieran ahorrado la gestión de renovación del pasaporte con su debido coste económico y temporal (60€ + desplazamiento). Respecto a Pullmantur, estoy decepcionado con lo sucedido en los desembarcos, Considero que el director de crucero debería gestionar mejor la información proporcionada a los pasajeros, aspecto mas importante que decir varias veces que es de Puerto Umbría, Huelva. Además, considero que no se puede ofertar como un todo incluído cuando el abandonar las instalaciones portuarias tiene un coste (ticket de autobús obligatorio). Tengo documentación proporcionada en mi cabina y quedo a vuestra disposició para las aclaraciones que consideren oportunas.

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Fabulous

9.3 Kevin Joel Travelled with couple November 2019

Atención cercana y agradable por parte de toda la tripulación

Se nota que el barco es antiguo, pero tiene un aspecto retro que al final es agradable.

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Superb

8.7 Merce Travelled solo November 2019

La calidad humana de los trabajadores es digna de mención. Siempre atentos y sonrientes.

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Fabulous

8.7 Ivon Travelled with couple November 2019

Los camareros se esmeran en atenderte lo mejor posible. Siempre con una sonrisa.

Mala organización a la hora de desambarcar. Permitían el desorden y cuando se hacía una reclamación hacían caso omiso.

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Fabulous

10 Liliana Elizabeth Travelled with couple November 2019

Me eh quedado enamorada del crucero el barco, todo el personal, la comida, etc la verdad es que todo ha sido perfecto la primera ves que vamos de viaje y nos hemos quedado enamorado y con ganas de volver en familia

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Superb

6.3 Herminia Travelled with family November 2019

Me ha gustado mucho el personal

No me gustado el camarote , muy viejo y la ducha con moho.

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Pleasant

9 Antonio Guillermo Travelled with couple November 2019

Muy bien en general, personal muy atento y correcto, trato familiar. Entretenimiento de a bordo variado y bueno. El único "pero" la organización del check in, muy lento. Vale la pena si no buscas lujo. Repetiremos!!?

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Superb

9.3 José Miguel Travelled with family November 2019

Todo.

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Superb

10 Ramon Travelled with couple November 2019

Me ha gustado todo el personal , la animación el trato . en general todo ha sido estupendo, muchas gracias a todos por la semana tan maravillosa que hemos pasado

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Superb

8 Alicia Travelled with couple November 2019

Si me ha gustado todo. De nota le pongo un 8.

Las excursiones con Pullmantur es una vergüenza y un saca dinero. A los niños a partir de 2 años les hacen pagar las excursiones cuando pobrecitos no se enteran de nada. Tengo un nene de 2 años y no le contrate ninguna excursion porque me parecia un robo de dinero, pero como nosotros fuimos a la excursión, a última hora me cargaron el dinero del niño sin avisar, fui a reclamar y no me devolvieron el dinero. Mi hijo se paso las excusiones durmiendo en el carrito y por ello me hicieron pagar 100€.

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Fabulous

7.3 Maria De La Asuncion Travelled with couple November 2019

El servicio en general.

eeMusical dj solo ponia Musica reaggeton en la discoteca,falta mas variedad. Insufrible. El barco necesita una reforma

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Very good

9.7 Cristina Travelled with couple November 2019

Mucho, era la primera vez que hacía un crucero y sin duda repetiré con la misma compañía.

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Superb

8.7 Jaime Travelled with couple November 2019

personal muy atento y comidas

embarque muy lento y falta de informacion para el desembarque

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Fabulous

8.7 Ana Maria Travelled with couple November 2019

En general ha estado todo muy bien. Tanto servicios como comidas. Y el trato del personal excelente

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Fabulous

8.3 María Del Carmen Travelled with couple November 2019

si, ha sido muy buena.

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Fabulous

9.7 Maria Gregoria Travelled with couple November 2019

El trato de la tripulación muy buenobueno

El embarque primero

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Superb

5.5 Greta Travelled with couple October 2019

El personal muy amable

En el último momento cambiaron el recorrido, por lo que no pudimos hacer las excursiones que habíamos visto por Internet. La hora de embarque en los distintos puertos es muy pronto. Las excursiones muy caras para lo que ofrecen. La comida siempre igual.

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Pleasant

9.3 José Manuel Travelled with family September 2019

El personal de los restaurantes, bares, limpieza, espectáculos.... es de 10

Las excursiones son muy concentradas, visitas muchos lugares en poco tiempo, a paso ligero

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Superb

6.7 Diego Travelled with couple September 2019

Lo mejor k tiene es el personal. Luego el barco está antiguo, pero mantenido. La comida está de calidad regular. Luego en el puerto de Villafranca nos tuvimos que montar a las 3:30 de la tarde y encima no fuimos a Sete. A esto le sumas 2 días en alta mar. Y lla por ultimo encima me encuentro la maleta rota.

Lo que menos me a gustado a sido 2 días en alta mar para llegar puerto. La maleta rota

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Very good

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Frequently asked questions about Crucero Pullmantur Sovereign

Does the Crucero Pullmantur Sovereign have wifi connection?

The Crucero Pullmantur Sovereign offers Wi-Fi for a fee.

Can I stay with a pet at Crucero Pullmantur Sovereign?

Pets are not allowed at Crucero Pullmantur Sovereign.

Is there children's cots available at Crucero Pullmantur Sovereign?

The Crucero Pullmantur Sovereign has free cots available at the hotel (please request before your trip).

What can I do at Crucero Pullmantur Sovereign?

The Crucero Pullmantur Sovereign offers the following activities (some may be for a fee):

Spa for a fee

Does the Crucero Pullmantur Sovereign have a swimming pool?

Yes, Crucero Pullmantur Sovereign has a swimming pool (this service could have an extra fee). Here you have more info about the swimming pool and other facilities.

Outdoor swimming pool (summer season)
Children's pool (summer season).

Does the Crucero Pullmantur Sovereign have a 24h reception?

Yes, Crucero Pullmantur Sovereign has a 24-hour reception.

Is there heating in Crucero Pullmantur Sovereign?

Yes, Crucero Pullmantur Sovereign has heating in the common areas.

Is there air conditioning in the common areas at Crucero Pullmantur Sovereign?

Yes, Crucero Pullmantur Sovereign has air conditioning in the common areas.

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