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7.4
3109 reviews
Staff
Very good
Price Quality Ratio
Good
Cleanliness
Good
7.4
3109 reviews
Staff
Very good
Price Quality Ratio
Good
Cleanliness
Good
Hotel Facilities
Good
Rooms
Good
Food
Good
​Facilities and services
Wifi and Internet
Spa and wellness
Swimming pools
See all services and facilities
Check-in and check-out times
Check in
From 14:00
Check out
Before 12:00
Hotel Balneario de Alceda Calle del Balneario s/n
Hotel location
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Accommodation features
Internal parking
Pool
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Hotel Balneario de Alceda
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Facilities and services

Main Areas

24 h reception
Heating
Lift
Access for people with reduced mobility in main areas (no adapted bathroom in the bedrooms)

Restaurant

Restaurant
Bar
Snack bar

Wifi and Internet

Wi-Fi
Free Wi-Fi in common areas

Main Hotel Services

Meeting Room Extra charge
Games room
Laundry Service Extra charge
Free Luggage Room
Safe at the reception
Door man

Spa and wellness

Massage Parlour Extra charge
Sauna Extra charge
Jacuzzi Extra charge
Thermal bath Extra charge

Swimming pools

Indoor swimming pool
Outdoor Pool (summer)

Facilities

Garden
Balcony
Lounge with TV
Zona de juegos
Business Center
Solarium

Baby cribs

Free Baby Cot (on request)

Check-in/out and other info
breakfast hours: from 8:30 a.m. to 10:30 a.m.
Lunch Schedule: from 14:00h to 15:30hh.
Dinner Schedule: from 21:00h to 22:30h.
Bar - cafeteria hours: from 08:30 a.m. to 11:30 p.m.
Cribs: free (upon request and availability).
Safe: €10 deposit.
Outdoor car park: free (subject to availability upon arrival).
Access to the Spa for treatments: from 09:30h to 13:00h. Price according to treatment.
Outdoor swimming pool schedule (water at 26º): from 11:00h to 20:00h.

Parking

The accommodation has an indoor car park free of charge
Check directly with the accommodation if they offer the possibility of booking the car park space in advance.

Pet Policy

Pets are not permitted in this accommodation.

About the accommodation

Surrounded by nature and tranquility, you will find the Balneario de Alceda, a 3* hotel perfect for your holiday in Cantabria. It is located in the small town of Alceda, 30 km from the Natural Park of Cabárceno and 40 km from Santander.

The hotel has 24-hour reception, outdoor car park, restaurant and bar-cafeteria. Wifi connection is also available throughout the hotel!

In its cafeteria they serve a continental breakfast consisting of: a glass of juice, coffee, toast, some sausage, a piece of pastry and jam, butter or tomato spread. Perfect to start the day with energy! And, if you want, for a surcharge, you can complete it with more products.

Feel like relaxing? This is the perfect place, as you will find outdoor pools with thermal waters (flowing from a spring at 26º). One of them is covered, and even has jets and a swan neck. Note that they are not heated, but the experience of enjoying these waters while it is cold outside is indescribable, you have to try it!

On the other hand, there is the spa area: it is located in a nineteenth-century building, and will allow you to live the experience of a typical spa of yesteryear (the places where people went to take care of themselves and cure their illnesses). Its strong point, without a doubt, is the therapeutic capacity of its waters. You will see that these have a rather peculiar smell, is the result of its sulfurous composition, and is very typical of this type of water.

The hotel has 37 rooms equipped with television, wifi, desk, safe (under deposit) and private bathroom with shower or bathtub and hairdryer.

Did you know that the hotel is inside a park? It is the Alceda Park, a botanical garden with species from the five continents and with more than 7 hectares of extension. Here you will find zip lines, a duck pond and, on the banks of the Pas river, the beginning of a 42 km bike path that can take you to Santander.

If you want to enjoy a relaxing experience, this is the hotel for you! Book now ;-)

Some of the services listed may require a fee. You can check the rates directly at the accommodation. All information in this listing is subject to change by the accommodation. If you have any questions, please contact us.

What our customers are saying about the accommodation

7.4
Good
Based on 3109 reviews

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Select a topic to see specific reviews
Staff(307)
Rooms(159)
Location(149)
Breakfast(138)
Cleanliness(130)
Food(86)
Facilities(82)
Maintenance(75)
Dinner(67)
Bed(36)
Bathroom(24)
Heating(18)
Tranquillity(18)
Reform(17)
Thermal(16)
Management(15)
Routes and surroundings(15)
Thermal waters(15)
Value for money(15)
Shower(14)
Real reviews
All reviews have been carefully checked and verified.
Real reviews
All reviews have been carefully checked and verified.
9.1 Ignacio Travelled with family July 2026 Overall the stay was very good. The rooms are fine, although they should start considering installing air conditioning because the weather is beginning to change. In general the facilities are very good and the location is quite acceptable. The staff were excellent, very attentive.
En general la estancia ha estado muy bien. Las habitaciones están bien aunque deberían empezar a pensar en colocar AACC porque el tiempo empieza a cambiar. En general los servicios están muy bien y su localización bastante aceptable. El personal de 10, muy atentas.
It would need a bit of renovation as it’s showing its age — for example, the pool already has mould and there are a few small repairs needed.
Necesitaría una pequeña reforma porque se nota que está un poco viejo, por ejemplo, la piscina se le nota ya el moho y algún arreglillo.
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Excellent
8.3 Merche Travelled with couple July 2026 A spa in good condition, with good facilities and surrounded by a magnificent park
Un balneario en buenas condiciones, buenos servicios y rodeado de un parque magnífico
The welcome gift — half an hour in the jacuzzi — seemed a little meagre to me, and the outdoor pools at 26°C felt cold.
El regalo de bienvenida, media hora de jacuzzi me pareció un poco pobre y el agua de las piscinas exteriores a 26 grados, fría.
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Very good
7.4 Tamara Travelled with couple July 2026 The staff are very attentive and always greet you with a smile at any time The location is spectacular and the surroundings are idyllic. Comfortable mattresses and pillows. The massages (paid separately) are high quality and provided by professionals
El personal es muy atento y siempre tienen una sonrisa al recibirte en cualquier momento La ubicación es espectacular y el entorno es idílico. Colchones y almohadas cómodas. Los masajes (se pagan aparte) son de calidad y dados por profesionales
There was a lack of cleanliness in the pool and in the outdoor spa. The indoor spa pools were closed, we were left wanting to use them. The room had minor issues that could be improved (cracks, bathroom with dirty sealant...). Breakfast was very basic and always the same.
Faltaba limpieza en la piscina y ))en el balneario exterior. Las piscinas del balneario interior cerradas, nos quedamos con ganas de usarlas. La habitación tenía pequeñas cosas de mejora (grietas, baño con silicona sucia...). Desayuno muy básico y siempre el mismo)
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Good
5.1 Noel Travelled with couple July 2026 Very few things — it’s a shame the hotel has such great potential to be a wonderful destination yet is so rundown. The staff are excellent, but the lack of management and maintenance leaves much to be desired.
Muy pocas cosas es una pena que el hotel tenga tan buena perspectiva para ser un destino maravilloso y sea tan precario. El personal excelente pero la falta de gestión y mantenimiento deja mucho que desear.
Swimming pool dirty with mould, full of dead leaves and with a slimy floor — it clearly has never been cleaned, horrible. The room was fine but the bathroom, oh no, that shower with mould and poor drainage (it pooled) and the door doesn’t close, broken things. The food is charged at a 4-star level but in reality it’s 1-star, very poor quality; the breakfasts are the same every day, and the quality and quantity are both disappointing. In short, a place to avoid. I normally trust my own experience rather than relying on Google reviews, but this one confirms everything that can be said about it. Also, the price does not justify it.
Piscina con moho sucia llena de hojas infestos muertos y el suelo baboso, nunca se ha limpiado al parecer, horrible. La habitación bien pero el baño uy no por dios, esa ducha con moho mal equilibrada en la salida del agua ( se hacía charco ) la puerta mo cierra cosas rotas. La comida te la cobran de 4 estrella pero la realidad es de 1 estrella, muy mala calidad, los desayuno diariamente lo mismo y y para que hablar de la calidad y cantidad. En fin sería un lugar para no ir. Soy de los que prefiere si propia experiencia y no dejarse guiar por las reseñas en Google pero este da fe y confirma todo lo que se puede decir de él. Además que el precio que tiene no lo amerita
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Average
8.3 Gemma Travelled with family July 2026 The hotel is very well located, next to a large, attractive park that’s well worth visiting and where you can also do some great treetop circuits. The room was quite simple but clean. Outside the hotel there are two good-sized **pools** with sunloungers; it’s a very peaceful, pleasant area. The staff were very friendly. We visited Cabárceno, which we loved.
El hotel está muy bien ubicado, al lado de un parque enorme bonito de visitar y que también se puede hacer circuitos por los árboles muy chulos. La habitación era bastante sencilla pero limpia. El exterior del hotel tiene 2 piscinas que estan muy bien, xon hamacas, es una zona muy tranquila y agradable. El personal fue muy amable. Visitamos Cabarceno que nos encantó
Food. Dinner consisted of mixed plates; there are seven options to choose from but the same ones are served every day. For breakfast you are given toasted bread with a slice of ham and a sobao. There is no choice and it is the same every day. The rooms are a little dated.
La comida. La cena eran platos combinados, hay siete para elegir pero cada día son los mismos. El desayuno te sirven pan tostado con una locha de jamón y un sobao. No se puede elegir y cada día lo mismo. Las habitaciones un poco antiguas.
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Very good
8 Agus Travelled with family July 2026 Very well located for visiting different places
Muy bien comunicado para visitar diferentes lugares
Room cleaning (there were cobwebs and they weren’t recent), fit mosquito nets even though there’s a spray — when airing the room and cooling it down mosquitoes come in, breakfast and dinner a bit skimpy.
Limpieza de la habitación (había telarañas y no de hacía poco ) poner mosquiteras aunque hay un spray pero al ventilar y refrescar entran mosquitos desayuno cena algo justo
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Very good
7.7 Rosa Amor Travelled with family July 2026 The staff were excellent
El personal estupendo
There was no minibar in the room. The pool was dirty.
Falta nevera en la habitación. La piscina estaba sucia
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Good
5.1 Pasqual Travelled with couple July 2026 The general massage that I booked separately.
El masaje general que contraté aparte.
Accommodation requires renovation. Rooms have no air conditioning and the thermal pools are dirty. Half Board is very basic.
Alojamiento precisa renovación. Habitaciones sin aire acondicionado y piscinas termales sucias. Media pensión muy básica.
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Average
8 Family Travelled with family July 2026 The tranquillity of that place
La tranquilidad q hay en ese sitio
What is very old, especially the spa; some broken tiles need replacing. The outdoor pool water should be changed more often.
Q es muy viejo sobre todo el balneario,faltaría cambiar algunos azulejos rotos. Cambiar el agua de las piscinas exteriores mas a menudo.
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Very good
9.1 Conxi Travelled with couple July 2026 A beautiful space and surroundings. Ideal for summer, with great weather, offering peace and guaranteed relaxation.
Un espacio y unos alrededores preciosos. Ideal para el verano, con un tiempo deseado, con tranquilidad y descanso asegurado.
Things to improve: there is no fridge in the room; meals are not served buffet-style, they are table service; the Wi‑Fi kept dropping out;
Cosas a mejorar: falta una nevera en la habitación; la comida no es tipo bufet, es servida en mesa ; el wifi se caía;
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Excellent
7.4 Jose Antonio Travelled with couple July 2026 It lacked even a ceiling fan, as it gets very hot; if there were mosquito nets that would be ideal.
falta aunque fuese un ventilador de techo , pues hace mucho calor si tuviera mosquiteras sería estupendo
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Good
8.6 Emilio Travelled with couple July 2026 The best thing is the location — it’s perfect. The staff were very friendly and attentive, excellent service.
Lo mejor, la ubicación, es perfecto. La atención del personal, super amables y atentos, muy bien.
The rooms need a deep clean.
Le falta una limpieza a fondo de las habitaciones.
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Very good
9.4 Ana Travelled with couple July 2026 I enjoyed the hotel's peaceful atmosphere, its surroundings and the pool.
He disfrutado de la tranquilidad del hotel, del entorno y de su piscina.
Nothing
Nada
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Excellent
9.1 Carolina Travelled with family July 2026 The Alceda Spa is a very peaceful place, ideal for enjoying the scenery and the food. I went with my 17-year-old son and we felt very comfortable — three nights and four days — and rested a lot. The staff were extremely friendly, which was much appreciated.
El Balneario de Alceda es un lugar muy tranquilo, para ir a disfrutar de los paisajes, de la comida. Fui con mi hijo de 17 años y estuvimos muy agusto, 3 noches-4 días, descansamos mucho. El personal súper amable, se agradece un montón.
We missed a small fridge and somewhere to hang towels, as there are additional outdoor pools. The water was a little dirty with mosquitoes and flies... and on the day we arrived they were filling the pool so we couldn’t use it.
Echamos de menos una pequeña nevera y un lugar dónde tender las toallas, ya que hay piscinas exteriores a mayores. El agua un poco sucia de mosquitos y moscas...y justo el día que llegamos estaban llenando la piscina y no pudimos usarla.
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Excellent
7.7 MarÍa Lourdes Travelled with family June 2026 What I have enjoyed most about the holiday is the surroundings. The location, being close to many points of interest, the Alceda Park.
Lo qué más he disfrutado del viaje es el entorno. La ubicación que está cerca de muchos sitios de interés, el parque de alceda.
I didn’t like at all that half-board consisted of four fixed dishes. We didn’t eat more typical dishes than the sobaos. Although I must say that the four options were salvageable and could be eaten. I also don’t like that they segregate in the dining room among guests, some in one area and others in another. In addition, some guests have a varied menu and we have a fixed menu with half-board. The coffee they serve is awful.
No me gusto para nada que la media pensión fueran 4 platos fijos. No comimos más platos típicos que los sobaos. Aunq he de decir q las 4 opciones eran salvables y se podían comer. Tampoco me gusta q segregen en el comedor entre clientes, unos en una zona y otros en otra. Además unos clientes con un menú variado y nosotros de media pensión con otro menú fijo. El café que sirven es malísimo.
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Good
4.6 Irene Travelled with couple June 2026 Location and hotel staff
Ubicación y personal del hotel
Rooms, there was no air conditioning or fan. If you opened the window, lots of mosquitoes.
Habitaciones, no había aire acondicionado ni ventilador. Si abrías la ventana muchos mosquitos.
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Basic
10 Carlos Travelled with family June 2026 The experience has delighted me, the privileged setting, and I would highlight the excellent value for money of this offer.
La experiencia me ha encantado, el entorno privilegiado y yo destacaría la relación calidad/precio de esta oferta.
To put it another way, perhaps a bit more variety for breakfast.
Por poner algo, quizas algo más de variedad en el desayuno.
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Excellent
2.9 Gemma June 2026 De Cabárceno
De Cabárceno
It is necessary to improve the quite neglected rooms and lack of air conditioning. The bathroom in the room is very neglected, toilets broken, showers deteriorated. The pools are full of mould... Not to mention that the dinner included with Half Board leaves a lot to be desired, 5 dishes that never change: a salad, 3 mixed dishes (of them the worst), and two pizzas. The morning staff could be a little more pleasant. The afternoon/night staff are very friendly. I would not recommend it. Undoubtedly a place to forget.
Hace falta mejorar las habitaciones bastante dejadas y sin aire acondicionado. El baño de la habitación muy dejado, inodoros rotos, duchas deterioradas. Las piscinas llenas de moho... Por no decir que la cena que te entra con la media pensión deja mucho que desear, 5 platos que no cambian nunca: una ensalada, 3 platos combinados (a cual de ellos peor) y dos pizzas. El personal de las mañanas podría ser un poquito más agradable. El de las tardes/noches muy simpáticas. No lo recomendaría. Sin duda un lugar para no recordar.
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Basic
4.3 Ana Belen Travelled with  friends June 2026 The rooms are very old and have broken elements. There is no air conditioning. The pool does not have visible lifeguards, and the indoor pool has dirty tiles, with algae and they are very slippery, in addition to broken elements.
Las habitaciones son muy antiguas y tienen elementos rotos. No hay aire acondicionado. La piscina no dispone de Salva vidas visibles y piscina cubierta las baldosas sucias, con verdín y resbalaban muchísimo aparte de elementos rotos.
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Basic
5.6 Yenny Yaneth Travelled with  friends June 2026 The staff were very attentive The dinners were delicious The pools were fine
El personal muy atentos Las cenas estaban ricas Las piscinas estaban bien
It is very old-fashioned and run down the hotel is. We have been extremely hot, there is no air conditioning. And they did not make any effort to give us a solution for the 43 degrees that were outside. And also beneath my room there was the noise of an engine all day and all night. It has been two terrifying nights.
Está muy anticuado y dejado el hotel Hemos pasado mucho calor no hay aire acondicionado Y no han hecho por darnos una solución para los 43 grados que hacían Y además debajo de mi habitación había había el ruido de un motor todo el día y toda la noche Han sido 2 noches terroríficas
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Average
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Frequently asked questions about Hotel Balneario de Alceda

Does the Hotel Balneario de Alceda have wifi connection?

  • The Hotel Balneario de Alceda offers free Wi-Fi in public areas.
  • The Hotel Balneario de Alceda has Wi-Fi.

Is there children's cots available at Hotel Balneario de Alceda?

The Hotel Balneario de Alceda has free cots available at the hotel (please request before your trip).

What can I do at Hotel Balneario de Alceda?

The Hotel Balneario de Alceda offers the following activities (some may be for a fee):
  • Masseur

Does the Hotel Balneario de Alceda have a swimming pool?

Yes, Hotel Balneario de Alceda has a swimming pool (this service could have an extra fee). Here you have more info about the swimming pool and other facilities.
  • Outdoor swimming pool (summer season)

Does the Hotel Balneario de Alceda have a 24h reception?

Yes, Hotel Balneario de Alceda has a 24-hour reception.

Is there heating in Hotel Balneario de Alceda?

Yes, Hotel Balneario de Alceda has heating in the common areas.

Is there a restaurant at Hotel Balneario de Alceda?

Yes, Hotel Balneario de Alceda has a restaurant.

Is there a bar at Hotel Balneario de Alceda?

Yes, Hotel Balneario de Alceda has a bar.

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