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7.4
Very good
See 3166 reviews
Staff
Fabulous
Price Quality Ratio
Very good
Cleanliness
Very good
7.4
Very good
See 3166 reviews
Staff
Fabulous
Price Quality Ratio
Very good
Cleanliness
Very good
Hotel Facilities
Very good
Rooms
Very good
Food
Very good
​Facilities and services
Wifi and Internet
Spa and wellness
Baby cribs
See all services and facilities
Check-in and check-out times
Check-in
from 14:00
Check-out
before 12:00
Hotel Balneario de Alceda Calle del Balneario s/n
Hotel location
See map
Accommodation features
Internal parking
Pool
Spa
Hotel Balneario de Alceda
Customer photos
Customer photos

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Facilities and services

Main Areas

24 h reception
Heating in the main facilities
Lift
Access for people with reduced mobility in main areas (no adapted bathroom in the bedrooms)

Restaurant

Restaurant
Coffee Shop
The bar is open from 08:30 to 23:30. +info
Snack bar
Breakfast
Breakfast is served from 08:30 to 10:30. +info
Lunch
Lunch is served from 14:00 to 15:30. +info
Dinner
Dinner is served from 21:00 to 22:30. +info

Wifi and Internet

Wi-Fi
Free Wi-Fi in common areas

Main Hotel Services

Meeting Room Extra charge
Games room
Laundry Service Extra charge
Free Luggage Room
Safe at the reception
Door man

Spa and wellness

Massage Parlour Extra charge
Sauna Extra charge
Jacuzzi Extra charge
Thermal bath Extra charge
Spa Extra charge
Spa access hours are from 09:30 to 13:00. +info

Facilities

Garden
Balcony
Lounge with TV
Zona de juegos
Business Center
Solarium

Baby cribs

Baby Cot Free
Request this service before you begin your holiday. +info

Swimming pools

Heated outdoor pool
Open year-round. Water temperature: 26º. +info

Room services

These services are general and may vary according to the type of room.

General room services

TV
Heating
Free Wi-Fi in the rooms
Safe to be paid at reception
Desk

Bathroom

Toilet
Amenities
Shower or bathub
Hairdryer

Check-in/out and other info
Safe: €10 deposit.

Parking

The accommodation has an outdoor car park free of charge
Check directly with the accommodation if they offer the possibility of booking the car park space in advance.

Pet Policy

Pets are not permitted in this accommodation.

About the accommodation

Surrounded by nature and tranquility, you will find the Balneario de Alceda, a 3* hotel perfect for your holiday in Cantabria. It is located in the small town of Alceda, 30 km from the Natural Park of Cabárceno and 40 km from Santander.

The hotel has 24-hour reception, outdoor car park, restaurant and bar-cafeteria. Wifi connection is also available throughout the hotel!

In its cafeteria they serve a continental breakfast consisting of: a glass of juice, coffee, toast, some sausage, a piece of pastry and jam, butter or tomato spread. Perfect to start the day with energy! And, if you want, for a surcharge, you can complete it with more products.

Feel like relaxing? This is the perfect place, as you will find outdoor pools with thermal waters (flowing from a spring at 26º). One of them is covered, and even has jets and a swan neck. Note that they are not heated, but the experience of enjoying these waters while it is cold outside is indescribable, you have to try it!

On the other hand, there is the spa area: it is located in a nineteenth-century building, and will allow you to live the experience of a typical spa of yesteryear (the places where people went to take care of themselves and cure their illnesses). Its strong point, without a doubt, is the therapeutic capacity of its waters. You will see that these have a rather peculiar smell, is the result of its sulfurous composition, and is very typical of this type of water.

The hotel has 37 rooms equipped with television, wifi, desk, safe (under deposit) and private bathroom with shower or bathtub and hairdryer.

Did you know that the hotel is inside a park? It is the Alceda Park, a botanical garden with species from the five continents and with more than 7 hectares of extension. Here you will find zip lines, a duck pond and, on the banks of the Pas river, the beginning of a 42 km bike path that can take you to Santander.

If you want to enjoy a relaxing experience, this is the hotel for you! Book now ;-)

Some of the services listed may require a fee. You can check the rates directly at the accommodation. All information in this listing is subject to change by the accommodation. If you have any questions, please contact us.

What our travellers say

7.4
Very good
Based on 3166 reviews

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Staff317 85%
Rooms164 69%
Location160 97%
Breakfast144 71%
Cleanliness134 75%
Food88 58%
Facilities84 63%
Maintenance78 100%
Dinner70 74%
Bed36 67%
Bathroom26 96%
Heating18 67%
Reform18 94%
Tranquillity18 94%
Thermal18 61%
Air conditioning16 100%
Management15 93%
Routes and surroundings15 87%
Thermal waters15 67%
Value for money15 100%
Real reviews
All reviews are checked and verified.
Real reviews
All reviews are checked and verified.
7.4 Raquel Travelled with family September 2026 The receptionist was wonderful, really lovely — she helped us with everything, organised our times so we could go to the spa and to everything, and treated us brilliantly. The area where the hotel is located is beautiful.
La chica de recepción un trato maravilloso, majisima, nos ayudó en todo, nos organizó los horarios para poder ir al spa y a todo y nos trató genial. El lugar en el que está el hotel precioso
The facilities are very old. The outdoor pools were cold and quite dirty (and I’m not just referring to the smell, which is normal because of the sulphur). The spa could also be improved — everything needs better general maintenance.
Las instalaciones muy antiguas. Las piscinas exteriores frías y bastante sucias (y no me refiero al olor que es lo normal por el azufre). El spa bastante mejorable también, todo necesita mejor mantenimiento en general
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Very good
8.6 Fernando September 2026 No air conditioning, very hot in the room
Sin aire acondicionado, mucho calor en la habitación
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Fabulous
3.6 Jose Travelled with couple September 2026 Well, the location
Pues la ubicación
It's very old — the rooms and bathrooms, and there are no balconies on the rooms like they claim. The breakfast is very poor quality, dreadful. They're lucky for the staff, who still manage to serve breakfast and deal with reception — they're treated like multi‑taskers. There is no car park for people with reduced mobility even though I requested it; the first to arrive takes the space and if there's nowhere to park you have to park outside. It doesn't comply with Cantabria regulations.
Está muy viejo , las habitaciones, WC , y no hay terraza en las habitaciones como dicen El desayuno muy mal calidad pésima , suerte tienen de las trabajadoras que igual te ponen el desayuno como te atienden en recepción , las tratan como multiusos No hay aparcamiento para personas con movilidad reducida y lo había solicitado el primero que llega aparca y si no hay sitio aparcas fuera no cumple con la normativa de Cantabria
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Disappointing
10 K.Z Travelled with couple September 2026 The staff were super friendly and helpful, they make you feel at home. An unbeatable experience, with many sights to visit. A 10/10 and I would definitely repeat without hesitation.
El personal súper amable y servicial, te hacen sentir como en casa. Un experiencia inmejorable, muchos lugares de interés que visitar. Un 10 y repetiría sin lugar a duda
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Superb
9.7 María José Travelled with couple September 2026 The staff were friendly at all times
La amabilidad del personal en todo momento
Put a mosquito screen on the bedroom window — the mosquitoes eat you alive. It’s a shame; everything else seemed fine.
Poner mosquitera en la ventana de la habitación te comen los mosquitos es una pena lo demás me parece todo bien
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Superb
2.4 Ainhoa Travelled with family September 2026 Only the location and the surroundings are worth it
Únicamente merece la pena la ubicación y los alrededores
Terrible rooms: no air conditioning, doors swollen from water, corrosion in the bathtub and fixtures, no shower gel.
Habitaciones nefastas, sin aire acondicionado, puertas infladas por el agua, corrosión en la bañera y accesorios, sin gel de baño
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Disappointing
6.6 Jordi Travelled with couple September 2026 It has free car park, a nice area for walking, and is close to the village for buying groceries, shops, sobaos and such. It’s 30 minutes from Cabárceno.
Dispone de Parquing gratuito, zona bonita para pasear, cerca del pueblo para comprar supermercados, tiendas sobaos i tal, esta a 30 minutos de cabarceno
The breakfast could be much better — it’s not a buffet: they bring you only a small piece of bread with a sholiday of ham and a sobao. We asked for another piece of bread and they charged extra. The rooms need a lot of maintenance: the bidet was leaking water everywhere, doors were damaged by water. The outdoor pools were very dirty; calling it thermal is debatable, it was very cold, according to everyone who was there.
Mejoraria muchisimo el almuerzo, no es bufet, te traen solo un cachito de pan con una tira de jamon i un sobao, pedimos otro cachito de pan i te lo cobran aparte, falta mucho mantenimiento en las habitaciones, el bidet perdia toda el agua, puertas rotas por el agua, el tema de las piscinas exteriores muy sucias, lo de termal es bastante discutible, estaba muy fria, dicho por tadas las personas que estavan alli.
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Very good
5.1 Tatihana Travelled with couple September 2026 The only thing I can highlight is the mattress — quite comfortable.
Lo único que podria destacar es el colchón, bastante cómodo
Exactly the days we stayed, the outdoor pools were out of service. As for the continental breakfast… very meagre, to put it mildly. One slice of toast with a slice of serrano ham, single portions of butter and jam, one sobao, teapot coffee and a shot of "orange juice" (literally: a shot!). If you ask for a bit more juice… you have to pay extra, while other tables on the same package were served more juice, more coffee and even had trays of fruit available. After paying more than €100 a night (A+D)… and with spa access extra… the breakfast could at least be a little more substantial. Thank you
Justo los días que estuvimos hospedados las piscinas exteriores estaban fuera de servicio. Referente el desayuno continental....muy justito por llamarlo de alguna manera. 1 trozo de tostada con una loncha de jamón serrano, monodosis de mantequilla y mermelada, 1 sobao, café de tetera y chupito de "zumo de naranja" (literal:chupito!). Si pides un poco mas de zumo...tienes que pagarlo como extra, mientras que otras mesas con el mismo servicio contratado se les ha servido mas zumo, mas café e incluso tenían bandejas con fruta a libre disposición. Después de pagar mas de 100 € la noche (A+D)....y que la entrada a balneario es a parte....como mínimo el desayuno podría ser algo mas completo. Gracias
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Pleasant
7.1 Juan Luis Travelled with couple August 2026 Delighted with the staff
Encantado con el personal
It was a bit far from everything and the breakfast was very repetitive.
Estaba un poco lejos de todo y el Desayuno era muy repetitivo
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Very good
7.9 Mary Travelled with family August 2026 The location is great — everything is very close by: pharmacies, bars, a doctor, supermarket, self-service launderette, bakeries, butchers, buses. The parks are lovely if you travel with children or just want to go for a stroll. The hotel staff are very friendly and the woman who booked our spa and massage appointments was exceptional — without a doubt if I ever come back it will be because of the way she treated us; it was a perfect 10.
La ubicación es genial, hay de todo muy cerca, farmacias, bares,médico,supermercado, lavandería de autoservicio, panaderías, carnicería , autobuses , parques están genial si viajas con niños o para pasear. El personal del hotel es muy agradable y la chica que nos dio las citas para el balneario y los masajes su trato fue excepcional sin duda si alguna vez vuelvo será por el trato que ella nos rindió fue de 100.
The cleanliness of the room left a lot to be desired: they put a dirty bedspread on and never changed it during our stay, they didn’t even mop or sweep the floor, nor did they clean the shower. The toilet next to the restaurant was without toilet paper or hand towels for four days. In one of the rooms, on the first day we arrived, every time the people above showered or turned on the tap water would come into our bathroom; we reported it for repair and they gave us another room, and after several attempts we left without a solution — they didn’t even mention it at check‑out.
La limpieza de la habitación deja mucho que desear, la cubierta de la cama la pusieron sucia y no la cambiaron en todo el tiempo, tampoco pasaron ni una mopa o barrieron el suelo, ni limpiaron la ducha. El aseo que hay al lado del restaurante estuvo 4 días sin papel del bater ni de manos. Una de las habitaciones el primer día de llegar cada vez que el de arriba se duchaba o abría el grifo nos caía el agua en nuestro aseo, lo comunicamos para que lo repararan y nos dieron otra habitación y tras varios intentos nos volvimos sin una solución, ni siquiera nos dijeron nada al respecto al hacer el check out.
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Very good
8.6 Sara Travelled with family August 2026 The staff were very friendly, the food was also very good, and the setting and location were lovely.
El trato del personal muy bueno, la comida también muy buena, el entorno y ubicación encantador
Better maintenance in the rooms.
Mejor mantenimiento en las habitaciones.
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Fabulous
8.9 Susana Travelled with couple August 2026 Clean rooms and very attentive staff
Habitación limpias y personal muy atento
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Fabulous
9.4 Vanesa Travelled with family August 2026 The spa grounds, the friendliness of the staff and the thermal pools. The food over the three days was also very good. The rooms were comfortable.
Los exteriores del balneario,la amabilidad del personal y las piscinas termales.la comida para tres días tb muy bien.las habitaciones confortables
We didn't have time to enjoy the spa; they could extend the afternoon opening hours because if you want to explore the surroundings there's not enough time to do everything.
No nos dio tiempo a disfrutar del balneario,podrian ampliar horario a la tarde porque si quieres conocer el entorno no da tiempo a todo
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Superb
6.7 Lorena Travelled with couple August 2026 The best thing was the friendliness of the staff
Lo mejor la amabilidad del personal
The continental breakfast is very meagre: one toast, a slice of cheap ham and butter and jam, and a mass-produced sponge cake. The coffee was awful.
El desayuno continental es muy justo: una tostada, una loncha de jamon de comunion y mantequilla y mermelada y un sobao prefabricado. El cafe malisimo
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Very good
3.7 Jo Travelled with family August 2026 True truth
Verdad verdadera
Breakfast (shameful and meagre). Dinner (you can only choose from seven set dishes, including a salad and an ultra-frozen pizza). Room without air conditioning (very hot). There was never anyone at reception (they were in the restaurant serving or in the kitchen). They said a spa session was included with the stay, which consisted of spending 25 minutes in a sort of jacuzzi.
Desayuno (vergonzoso y escaso) cena (solo puedes elegir entre 7 platos combinados, entre ellos una ensalada y otro pizza ultracongelada)habitación sin Aire acondciinado ( mucha calor), nunca hay nadie en recepción ( estaba en el restaurante sirviendo o en cocina), decían que regalaban sesión de balneario con el alojamiento y consistía en estar 25 minutos en una especie de jacuzzi.
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Disappointing
10 Carlos Travelled with couple August 2026 The staff's treatment was excellent
El trato del personal fue excelente
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Superb
8.9 Vicente Travelled with family August 2026 The location is incredible — everything around the spa is idyllic. The food is very good, and the service is top-notch.
La ubicación es increíble.todo lo que rodea al balneario idílico.la comida muy buena.Y el servicio de 10.
The rooms felt a little dated.
Las habitaciones quedaron un poco anticuadas.
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Fabulous
7.4 Javier Travelled solo August 2026 Accommodation near the village
Alojamiento cerca del pueblo
Old facilities, lacking maintenance
Instalaciones viejas falta mantenimiento
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Very good
8 Maria Travelled with family August 2026 The accommodation is quite good for spending a few days exploring the area; the spa is a bit old-fashioned. We had Half Board — the continental breakfast and seven dinner options. Very good. You don’t need more for four days.
El alojamiento está bastante bien para ir y ver la zona unos días, el balneario un poco anticuado, cogimos media pensión y el desayuno continental y la cena 7 opciones. Muy bien. No necesitas más para 4 días.
Improve the spa area
Mejorar la zona termal
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Fabulous
6.3 Carlos Travelled with couple August 2026 Rooms very hot with no air conditioning.
Habitaciones muy calurosas sin aire acondicionado.
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Pleasant
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Frequently asked questions about Hotel Balneario de Alceda

Does the Hotel Balneario de Alceda have wifi connection?

  • The Hotel Balneario de Alceda offers free Wi-Fi in public areas.
  • The Hotel Balneario de Alceda has Wi-Fi.

Is there children's cots available at Hotel Balneario de Alceda?

The Hotel Balneario de Alceda has cots available at the hotel (please request before your trip, subject to availability). Check the conditions.

What can I do at Hotel Balneario de Alceda?

The Hotel Balneario de Alceda offers the following activities (some may be for a fee):
  • Spa
  • Masseur
  • Sauna
  • Jacuzzi
  • Thermal bath

Does the Hotel Balneario de Alceda have a swimming pool?

Yes, Hotel Balneario de Alceda has a swimming pool (this service could have an extra fee). Here you have more info about the swimming pool and other facilities.
  • Heated outdoor pool

Does the Hotel Balneario de Alceda have a 24h reception?

Yes, Hotel Balneario de Alceda has a 24-hour reception.

Is there heating in Hotel Balneario de Alceda?

Yes, Hotel Balneario de Alceda has heating in the common areas.

Is there a restaurant at Hotel Balneario de Alceda?

Yes, Hotel Balneario de Alceda has a restaurant.

Is there a bar at Hotel Balneario de Alceda?

Yes, Hotel Balneario de Alceda has a bar.