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7.4
Very good
See 3182 reviews
Staff
Fabulous
Price Quality Ratio
Very good
Cleanliness
Very good
7.4
Very good
See 3182 reviews
Staff
Fabulous
Price Quality Ratio
Very good
Cleanliness
Very good
Hotel Facilities
Very good
Rooms
Very good
Food
Very good
​Facilities and services
Wifi and Internet
Spa and wellness
Baby cribs
See all services and facilities
Check-in and check-out times
Check-in
from 14:00
Check-out
before 12:00
Hotel Balneario de Alceda Calle del Balneario s/n
Hotel location
See map
Accommodation features
Internal parking
Pool
Spa

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Facilities and services

Main Areas

24 h reception
Heating in the main facilities
Lift
Access for people with reduced mobility in main areas (no adapted bathroom in the bedrooms)

Restaurant

Restaurant
Snack bar
The bar is open from 08:30 to 23:30. +info
Breakfast
Breakfast is served from 08:30 to 10:30. +info
Lunch
Lunch is served from 14:00 to 15:30. +info
Dinner
Dinner is served from 21:00 to 22:30. +info

Wifi and Internet

Wi-Fi Free

Main Hotel Services

Meeting Room Extra charge
Games room
Laundry Service Extra charge
Safe at the reception
Door man
Luggage storage
Safe
€10 deposit. +info

Spa and wellness

Massage Parlour Extra charge
Sauna Extra charge
Jacuzzi Extra charge
Thermal bath Extra charge
Spa Extra charge
Spa access hours are from 09:30 to 13:00. +info

Facilities

Garden
Balcony
Lounge with TV
Zona de juegos
Business Center
Solarium

Baby cribs

Baby Cot Free
Request this service before you begin your holiday. +info

Swimming pools

Heated outdoor pool
Open year-round. Water temperature: 26º. +info

Car Park

Outdoor car park Free
Check with the accommodation provider to see if you can reserve a spot. +info

Pets

Not Pet-Friendly

Room services

These services are general and may vary depending on the room type. In the case of kitchen facilities, these may only be available in certain studio or apartment types.

General room services

TV
Heating
Free Wi-Fi in the rooms
Safe to be paid at reception
Desk

Bathroom

Toilet
Amenities
Shower or bathub
Hairdryer

Pet Policy

Pets are not permitted in this accommodation.

About the accommodation

Surrounded by nature and tranquility, you will find the Balneario de Alceda, a 3* hotel perfect for your holiday in Cantabria. It is located in the small town of Alceda, 30 km from the Natural Park of Cabárceno and 40 km from Santander.

The hotel has 24-hour reception, outdoor car park, restaurant and bar-cafeteria. Wifi connection is also available throughout the hotel!

In its cafeteria they serve a continental breakfast consisting of: a glass of juice, coffee, toast, some sausage, a piece of pastry and jam, butter or tomato spread. Perfect to start the day with energy! And, if you want, for a surcharge, you can complete it with more products.

Feel like relaxing? This is the perfect place, as you will find outdoor pools with thermal waters (flowing from a spring at 26º). One of them is covered, and even has jets and a swan neck. Note that they are not heated, but the experience of enjoying these waters while it is cold outside is indescribable, you have to try it!

On the other hand, there is the spa area: it is located in a nineteenth-century building, and will allow you to live the experience of a typical spa of yesteryear (the places where people went to take care of themselves and cure their illnesses). Its strong point, without a doubt, is the therapeutic capacity of its waters. You will see that these have a rather peculiar smell, is the result of its sulfurous composition, and is very typical of this type of water.

The hotel has 37 rooms equipped with television, wifi, desk, safe (under deposit) and private bathroom with shower or bathtub and hairdryer.

Did you know that the hotel is inside a park? It is the Alceda Park, a botanical garden with species from the five continents and with more than 7 hectares of extension. Here you will find zip lines, a duck pond and, on the banks of the Pas river, the beginning of a 42 km bike path that can take you to Santander.

If you want to enjoy a relaxing experience, this is the hotel for you! Book now ;-)

Some of the services listed may require a fee. You can check the rates directly at the accommodation. All information in this listing is subject to change by the accommodation. If you have any questions, please contact us.

What our travellers say

7.4
Very good
Based on 3182 reviews

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Staff320 85%
Rooms165 69%
Location162 97%
Breakfast145 71%
Cleanliness137 74%
Food88 58%
Facilities84 63%
Maintenance78 100%
Dinner72 74%
Bed37 65%
Bathroom28 96%
Heating20 70%
Thermal20 60%
Reform19 95%
Tranquillity19 95%
Air conditioning16 100%
Routes and surroundings16 88%
Thermal waters16 69%
Comfort16 56%
Value for money16 100%
Real reviews
All reviews are checked and verified.
Real reviews
All reviews are checked and verified.
7.4 Natalia October 2026
Los paseos por el parque
Las habitaciones deberian tener calefaccion
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Very good
9.7 Yanira Travelled with family October 2026
Era el primer viaje que realizábamos en familia en muchos años y tras encontrar la oferta en Buscounchollo, no dudamos un segundo, ya que además queríamos visitar el Parque de Cabarceno. No pudimos quedar más satisfecho, el personal del hotel ha sido atento y encantador en todo momento, la atención ha sido maravillosa y tratando de mejorar la estancia constantemente. Cuando llegamos nos explicaron todo al instante, tanto la cena, desayuno y el uso de sus piscinas termales además del uso del balneario. Todo esto ya que nosotros escogimos media pensión. Cuando nos surgió el problema del horario del balneario que se solapaba con la visita al parque, no tardaron nada en buscarnos un hueco, facilitándonos el uso del baño termal con la salida del hotel. Buscábamos una escapada rural, con la opción de deporte al aire libre, con relajación y un buen servicio, nosotros que somos 4, todos coincidimos en que no hemos podido escoger mejor. No cabe duda de que ya hemos decidido volver.
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Superb
9.4 Silvia Travelled with couple October 2026
Tanto entorno, hotel y el personal todo impecable, en relación calidad precio para mí es un aprobado quitando alguna cosilla
Un buffet con piezas de fruta y variado en los desayunos, poder comprar en recepción pinzas nasales (tipo nadador) para no oler el agua de las piscinas con alta concentración en azufre
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Superb
3.3 Paula Maria Travelled with couple October 2026
Lo q me a gustado han sido los paisajes son pueblos muy bonitos
El hotel balneario muy mal ,sin calefacción en las estancias ni las habitaciones baje a decirlo y me dijeron q no encendían aún estuvo todo el día lloviendo y con frío total muy mal en el comedor cenando con frío fatal y la comida como teníamos media pensión cambiaba el menú y eran platos combinados nunca me había pasado en ningún sitio por ser media pensión cambiaba menú pero bueno resumiendo no lo aconsejo
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Disappointing
8.3 Family October 2026 Positive: The room was cleaned daily. The friendliness of the staff, especially Cristina at reception. They courteously offered us twenty-five minutes in the indoor thermal waters one day during our four-day stay. Dinner was a good, plentiful combined plate with a choice.
Positivo: La limpieza de la habitación que la limpiaban diariamente. La amabilidad de las personas especialmente de Cristina que estaba en recepción. Nos ofrecieron por cortesía las aguas termales interiores veinticinco minutos, un día, de toda la estancia de cuatro días. La cena un plato combinado a elegir bueno y abundante.
Negative: The breakfast was continental and a bit meagre. They changed the towels every three days; we stayed three nights but on the fourth day, when I was leaving and needed to shower, I still had the same towels. Four days with the same towels seemed a bit much. We had the outdoor thermal pools available but the water was very cold and we couldn’t bathe. They charged five euros to use a dressing gown if you wanted to, but not as a deposit to be refunded later — it was a payment that was not returned once the gown was handed back.
Negativo: El desayuno era continental y se quedaba un poco justo. Las toallas las cambiaban cada tres días, nosotros estuvimos tres noches pero el cuarto día que salía y me tuve que duchar todavía tenía las mismas toallas, cuatro días las mismas toallas me pareció un poco fuerte. Teníamos las aguas termales exteriores pero el agua estaba muy fría y no pudimos bañarnos. Te cobraban cinco euros por usar un albornoz si querías hacer uso de él, pero no como depósito que luego te devuelven el dinero, sino como pago que luego ya no te devuelven una vez devuelto el albornoz.
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Fabulous
7.7 Miguel Travelled with couple October 2026 Good location
Buena ubicación
Scarce food at breakfast and dinner
Comida escasa en desayuno y cena
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Very good
9.1 Ivan Travelled with family October 2026 The staff's attention was excellent and the surroundings very beautiful.
La atención del personal excelente el entorno muy bonito
Lack of cleanliness — lots of dust and a great deal of algae in the pool
Falta de limpieza mucho polvo y muchísimo verdín en la piscina
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Superb
8.9 Paola Travelled with family October 2026
la tranquilidad
Le vendria bien una reforma de pintura y puertas.... Algunas no cierran bien Y la pintura esta un poco deteriorada
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Fabulous
8.7 Arantxa Travelled with family October 2026 The people who work there are lovely — a 10 out of 10 for them; the best thing, and the cleanliness.
Las personas que trabajan ahí son encantadoras un 10 para ellas lo mejor y la limpieza
The worst thing was that the pool water smelled of sulphur — everything reeked of rotten eggs or faeces. You couldn’t even get in the water because the smell clung to you, and the rooms were very old; the bathroom doors were broken and the walls were very dirty.
Lo peor que el agua de las piscinas son de azufre y huele todo a mierda o huevo podrido no te puedes meter ni al agua porque se te queda ese olor y las habitaciones están muy viejas y el baño puertas rotas paredes muy sucias
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Fabulous
7.4 Raquel Travelled with family September 2026 The receptionist was wonderful, really lovely — she helped us with everything, organised our times so we could go to the spa and to everything, and treated us brilliantly. The area where the hotel is located is beautiful.
La chica de recepción un trato maravilloso, majisima, nos ayudó en todo, nos organizó los horarios para poder ir al spa y a todo y nos trató genial. El lugar en el que está el hotel precioso
The facilities are very old. The outdoor pools were cold and quite dirty (and I’m not just referring to the smell, which is normal because of the sulphur). The spa could also be improved — everything needs better general maintenance.
Las instalaciones muy antiguas. Las piscinas exteriores frías y bastante sucias (y no me refiero al olor que es lo normal por el azufre). El spa bastante mejorable también, todo necesita mejor mantenimiento en general
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Very good
10 Tren Travelled with couple September 2026 Car Park, pools, tranquillity, location, several power sockets, good mattress and pillows. Bar. Restaurant.
Parking, piscinas, tranquilidad, ubicación, enchufes varios, buen colchón y almohadones. Bar. Restaurante.
There’s no fridge, the bathroom door scrapes the floor, eating on the terrace has an expensive surcharge, and you have to rent the bathrobe.
No tiene nevera, la puerta del baño roza en el suelo, comer en la terraza tiene un suplemento caro, albornoz hay que alquilarlo.
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Superb
8.6 Fernando September 2026 No air conditioning, very hot in the room
Sin aire acondicionado, mucho calor en la habitación
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Fabulous
3.6 Jose Travelled with couple September 2026 Well, the location
Pues la ubicación
It's very old — the rooms and bathrooms, and there are no balconies on the rooms like they claim. The breakfast is very poor quality, dreadful. They're lucky for the staff, who still manage to serve breakfast and deal with reception — they're treated like multi‑taskers. There is no car park for people with reduced mobility even though I requested it; the first to arrive takes the space and if there's nowhere to park you have to park outside. It doesn't comply with Cantabria regulations.
Está muy viejo , las habitaciones, WC , y no hay terraza en las habitaciones como dicen El desayuno muy mal calidad pésima , suerte tienen de las trabajadoras que igual te ponen el desayuno como te atienden en recepción , las tratan como multiusos No hay aparcamiento para personas con movilidad reducida y lo había solicitado el primero que llega aparca y si no hay sitio aparcas fuera no cumple con la normativa de Cantabria
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Disappointing
10 K.Z Travelled with couple September 2026 The staff were super friendly and helpful, they make you feel at home. An unbeatable experience, with many sights to visit. A 10/10 and I would definitely repeat without hesitation.
El personal súper amable y servicial, te hacen sentir como en casa. Un experiencia inmejorable, muchos lugares de interés que visitar. Un 10 y repetiría sin lugar a duda
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Superb
9.7 María José Travelled with couple September 2026 The staff were friendly at all times
La amabilidad del personal en todo momento
Put a mosquito screen on the bedroom window — the mosquitoes eat you alive. It’s a shame; everything else seemed fine.
Poner mosquitera en la ventana de la habitación te comen los mosquitos es una pena lo demás me parece todo bien
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Superb
6.6 Jordi Travelled with couple September 2026 It has free car park, a nice area for walking, and is close to the village for buying groceries, shops, sobaos and such. It’s 30 minutes from Cabárceno.
Dispone de Parquing gratuito, zona bonita para pasear, cerca del pueblo para comprar supermercados, tiendas sobaos i tal, esta a 30 minutos de cabarceno
The breakfast could be much better — it’s not a buffet: they bring you only a small piece of bread with a sholiday of ham and a sobao. We asked for another piece of bread and they charged extra. The rooms need a lot of maintenance: the bidet was leaking water everywhere, doors were damaged by water. The outdoor pools were very dirty; calling it thermal is debatable, it was very cold, according to everyone who was there.
Mejoraria muchisimo el almuerzo, no es bufet, te traen solo un cachito de pan con una tira de jamon i un sobao, pedimos otro cachito de pan i te lo cobran aparte, falta mucho mantenimiento en las habitaciones, el bidet perdia toda el agua, puertas rotas por el agua, el tema de las piscinas exteriores muy sucias, lo de termal es bastante discutible, estaba muy fria, dicho por tadas las personas que estavan alli.
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Very good
2.4 Ainhoa Travelled with family September 2026 Only the location and the surroundings are worth it
Únicamente merece la pena la ubicación y los alrededores
Terrible rooms: no air conditioning, doors swollen from water, corrosion in the bathtub and fixtures, no shower gel.
Habitaciones nefastas, sin aire acondicionado, puertas infladas por el agua, corrosión en la bañera y accesorios, sin gel de baño
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Disappointing
5.1 Tatihana Travelled with couple September 2026 The only thing I can highlight is the mattress — quite comfortable.
Lo único que podria destacar es el colchón, bastante cómodo
Exactly the days we stayed, the outdoor pools were out of service. As for the continental breakfast… very meagre, to put it mildly. One slice of toast with a slice of serrano ham, single portions of butter and jam, one sobao, teapot coffee and a shot of "orange juice" (literally: a shot!). If you ask for a bit more juice… you have to pay extra, while other tables on the same package were served more juice, more coffee and even had trays of fruit available. After paying more than €100 a night (A+D)… and with spa access extra… the breakfast could at least be a little more substantial. Thank you
Justo los días que estuvimos hospedados las piscinas exteriores estaban fuera de servicio. Referente el desayuno continental....muy justito por llamarlo de alguna manera. 1 trozo de tostada con una loncha de jamón serrano, monodosis de mantequilla y mermelada, 1 sobao, café de tetera y chupito de "zumo de naranja" (literal:chupito!). Si pides un poco mas de zumo...tienes que pagarlo como extra, mientras que otras mesas con el mismo servicio contratado se les ha servido mas zumo, mas café e incluso tenían bandejas con fruta a libre disposición. Después de pagar mas de 100 € la noche (A+D)....y que la entrada a balneario es a parte....como mínimo el desayuno podría ser algo mas completo. Gracias
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Pleasant
7.1 Juan Luis Travelled with couple August 2026 Delighted with the staff
Encantado con el personal
It was a bit far from everything and the breakfast was very repetitive.
Estaba un poco lejos de todo y el Desayuno era muy repetitivo
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Very good
7.9 Mary Travelled with family August 2026 The location is great — everything is very close by: pharmacies, bars, a doctor, supermarket, self-service launderette, bakeries, butchers, buses. The parks are lovely if you travel with children or just want to go for a stroll. The hotel staff are very friendly and the woman who booked our spa and massage appointments was exceptional — without a doubt if I ever come back it will be because of the way she treated us; it was a perfect 10.
La ubicación es genial, hay de todo muy cerca, farmacias, bares,médico,supermercado, lavandería de autoservicio, panaderías, carnicería , autobuses , parques están genial si viajas con niños o para pasear. El personal del hotel es muy agradable y la chica que nos dio las citas para el balneario y los masajes su trato fue excepcional sin duda si alguna vez vuelvo será por el trato que ella nos rindió fue de 100.
The cleanliness of the room left a lot to be desired: they put a dirty bedspread on and never changed it during our stay, they didn’t even mop or sweep the floor, nor did they clean the shower. The toilet next to the restaurant was without toilet paper or hand towels for four days. In one of the rooms, on the first day we arrived, every time the people above showered or turned on the tap water would come into our bathroom; we reported it for repair and they gave us another room, and after several attempts we left without a solution — they didn’t even mention it at check‑out.
La limpieza de la habitación deja mucho que desear, la cubierta de la cama la pusieron sucia y no la cambiaron en todo el tiempo, tampoco pasaron ni una mopa o barrieron el suelo, ni limpiaron la ducha. El aseo que hay al lado del restaurante estuvo 4 días sin papel del bater ni de manos. Una de las habitaciones el primer día de llegar cada vez que el de arriba se duchaba o abría el grifo nos caía el agua en nuestro aseo, lo comunicamos para que lo repararan y nos dieron otra habitación y tras varios intentos nos volvimos sin una solución, ni siquiera nos dijeron nada al respecto al hacer el check out.
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Very good
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Frequently asked questions about Hotel Balneario de Alceda

Does the Hotel Balneario de Alceda have wifi connection?

The Hotel Balneario de Alceda has Wi-Fi.

Can I stay with a pet at Hotel Balneario de Alceda?

Pets are not allowed at Hotel Balneario de Alceda.

Is there children's cots available at Hotel Balneario de Alceda?

The Hotel Balneario de Alceda has cots available at the hotel (please request before your trip, subject to availability). Check the conditions.

What can I do at Hotel Balneario de Alceda?

The Hotel Balneario de Alceda offers the following activities (some may be for a fee):
  • Spa
  • Masseur
  • Sauna
  • Jacuzzi
  • Thermal bath

Does the Hotel Balneario de Alceda have a swimming pool?

Yes, Hotel Balneario de Alceda has a swimming pool (this service could have an extra fee). Here you have more info about the swimming pool and other facilities.
  • Heated outdoor pool

Does the Hotel Balneario de Alceda have a 24h reception?

Yes, Hotel Balneario de Alceda has a 24-hour reception.

Is there heating in Hotel Balneario de Alceda?

Yes, Hotel Balneario de Alceda has heating in the common areas.

Is there a restaurant at Hotel Balneario de Alceda?

Yes, Hotel Balneario de Alceda has a restaurant.

Is there a bar at Hotel Balneario de Alceda?

Yes, Hotel Balneario de Alceda has a bar.