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6.3
Paky
Travelled with friends
August 2022
Price. And it is not commensurate with the quality of services. It could still be cheaper.
El precio. Y no va acorde con la calidad de los servicios. Aún podría ser más barato.
The buffet very fair in quantity and variety, no way... The rooms are dirty, they clean the minimum and what can be seen, if you move a piece of furniture, you find gold underneath. The towels are changed once per stay, that is, lucky if you go a month, because at least you come back with fungus or with a new strain of COVID-19. We will not repeat.
El buffet muy justo en cantidad y de variedad, ni hablamos… Las habitaciones sucias, limpian lo mínimo y lo q puede verse, si mueves un mueble, encuentras oro debajo.Las toallas las cambian una vez por estancia, o sea, suerte si vas un mes, porque mínimo vuelves con hongos o con una cepa nueva de COVID-19. No repetiremos.
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Average
1
Amaia
Travelled with family
August 2022
Nothing
Nada
I did not like it at all
No me a gustado nada
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Basic
3
Mayelin
Travelled with family
August 2022
The apartments were very dirty and everything was neglected, it's a shame, because it is a very nice place,
Fatal,no había aire,en los apartamentos y muy sucio y todo descuidado,es una pena,porque es un sitio muy bonito,
We left one night early, due to the poor condition of the apartment.
Salimos una noche antes,de las condiciones tan malas del apartamento
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Basic
8
Maria Del Rocio
Travelled with family
August 2022
The location and size of the apartment.
La situación y el tamaño del apartamento.
It needs to be renovated, it is a bit old.
Le falta reformar, es un poco antiguo.
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Very good
7.7
Juana
Travelled with family
August 2022
The very spacious apartment was clean and very well equipped, two indoor and outdoor pools are not very large but very good and had tennis court and soccer, very friendly waiters and bed cleaner tambn there is free parking .... I would return without booking buffet
El apartamento muy espacioso estaba limpio y muy bien equipado, dos piscinas interior ey exterior no son muy grandes pero muybien y tenía pista de tenis y de fútbol, los camareros muy amables y la limpiadora de camas tambn hay aparcamiento gratis.... Yo volvería sin reservar bufett
The buffet was very small, scarce in quantity and little variety also had no food service only breakfast and dinner. We only had breakfast and thank goodness they didn't even have cocoa, I had to ask for it and they brought me a cup with cocoa powder and my son didn't want to go any lower because there were no pastries or anything, just bread for toast and bread rolls for the cold meat which was j.. York, cheese and one more... The only thing was a kind of sponge cake that we did not like because it was not very well done and it stuck to the teeth, it was a disaster, I went down alone with my husband to have coffee with milk and toast, that was good.
El buffet, era muy pequeño, escaso en cantidad y poca variedad además no tenía servicio de comida solo desayuno y cena.. Nosotros solo cojimos desayuno y menos mal porqe no tenían ni colacao tuve qe pedirlo y me trajeron una taza con cacao en polvo y mi hijo no quiso bajar más x qe no había pastelillos ni nada solo pan para tostadas y Panecillos para el fiambre qe era j. York, queso y uno más... Lo único una especie de bizcocho qe no nos gustó x qe estaba poco echo y se qedaba pegado a los dientes vamos un desastre, yo bajaba solo con mi esposo a tomar café con leche y tostada,, eso si estaba bueno.
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Good
7
Marilo
Travelled with family
August 2022
Overall all very good ,very nice facilities ,very helpful and competent staff ,very quiet place ,free and comfortable parking ,great pools .We will definitely come back .
En general todo muy bien ,instalaciones muy bonitas,personal muy servicial y competente ,lugar muy tranquilo ,aparcamientos gratis y cómodos ,piscinas estupendas .Volveremos sin duda .
We hired half board, breakfasts and dinners and it has not been as we expected, repetitive food every day the same and little variety.
Contratamos media pensión ,desayunos y cenas y no ha sido como esperábamos ,comida repetitiva cada día lo mismo y poca variedad .
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Good
6.8
Maria Del Pilar
Travelled with family
August 2022
The proximity to the beach, the easy parking and proximity to everything, the attentive staff, breakfast we only had and it was good.
La proximidad a la playa, el facil aparcamiento y cercania a todo, el personal atento, desayuno solo hicimos y noa parecio bueno
No towels we had to claim them, pillows very worn out, sheets although clean with yellowed and mottled, master bedroom closet with unpleasant odor.
No habia toallas tuvimos que reclamarlas, almohadas muy desgastadas, sabanas aunque limpias con lamparones y amarillentas, armario dormitorio principal con olor desagradable
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Good
7.6
Alfredo
Travelled with couple
July 2022
The situation is very good, the treatment of the staff is polite and attentive although they do not do anything they promise, but in appearance it is very good.
La situación es muy buena, el trato del personal es educado y atento aunque luego no hagan nada de lo que prometen, pero en apariencia es muy bueno.
The air conditioning does not work, the advertised coffee maker does not exist, the hairdryer does not exist, the heat is unbearable, the fan is broken.
El aire acondicionado no funciona, la cafetera anunciada no existe, el secador no existe, el calor es insoportable, el ventilador está roto.
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Good
6.8
Francisco
Travelled with family
July 2022
The attention of Margarita (I think she is the hostess), who offered to change our room although in the end we stayed with the one that had been changed, the buffet breakfast is fine.
La atención de Margarita (creo que es la governanta), que se ofreció a cambiarnos de habitación aunque al final nos quedamos con la que nos habían cambiado.El desayuno buffet está bien.
The first room we were assigned on the fourth floor was not only hot but also had no air conditioning and maritime smell I understand from the bathroom, luckily we complained and they changed us to another room on the second floor and somewhat better, although it had no air conditioning either.
La primera habitación que nos asignaron en la cuarta planta además de calurosa no tenia aire acondicionado y olor marítimo entiendo del baño, menos mal que reclamamos y nos cambiaron a otra habitación en la segunda y algo mejor, aunque tampoco tenía aire acondicionado
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Good
3.6
Klaudia Popovics
Travelled with family
July 2022
Parking
Aparcamiento
Unfortunately, I can't say anything good about the cleanliness or the establishment. It needs an urgent renovation.
Desgraciadamente,no puedo decir nada bueno ni de la limpieza ni del establecimiento. Neseita una reforma urgente .
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Basic
4.2
Juan
Travelled with family
July 2022
The proximity to the beach and the rooms are spacious.
La cercanía a la playa y las habitaciones son amplias
The hotel is not a 4 star hotel, I have been in one in Islantilla with those stars, I think it is a short 3 star hotel. The air does not work in almost any room, it is shameful, short cleaning service, damp and deterioration of the hotel throughout the premises, at least the food is scarce but very good and the staff is nice, but come on I will not go again.
A ver muchas cosas, primero no se puede considerar a este hotel un 4 estrellas, he estado luego en uno en Islantilla de esas estrellas que vamos, creo q es un 3 estrellas cortito. No funciona el aire de casi ninguna habitación, es de vergüenza, servicio de limpieza cortito, humedades y deterioro del hotel en todo el recinto, al menos la comida es escasa pero muy buena y el personal es agradable, pero vamos no volveré a ir.
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Basic
2.5
Adrinacio
Travelled with family
July 2022
Nothing!!!!!!! Horrible stay!
Nada!!!!!!! Horrorosa estancia!!
Do not even go near to see it, everything was very dirty, a lizard got into us from the hallway, hair on the sheet, the towels said that they changed them after three days and they took us one less, I had to go for detergent and bleach to clean almost everything, because the table was covered with glass sieves from the previous guests, in the heat wave and without air conditioning, although the web says that it is, everyone was angry, and above with a broken fan, only for the two rooms of the aparthotel, we took only breakfast and thank goodness!! it was poor, there was not much variety, no microwave, the toast was given to everyone in the dining room and they took them on plates to the kitchen to toast them, and then they gave it to you confused with the other table, depressing!!!! at least three stars left over!!!! We had the check in at 14:00 hours and they gave us the key at 16:45, and everyone else, even those who were arriving other days the same, because they had a girl alone working for the entire hotel. TIP: Do not go!
Ni acercaros a verlo, todo muy sucio, una lagartija se nos entró desde el pasillo, pelos en sábana, las toallas ponía que las cambiaban a los tres días y nos llevaron una menos, tuve que ir a por detergente y lejía para limpiar casi todo, pues la mesa con cercos de vaso de los anteriores alojados, en plena ola de calor y sin aire acondicionado, aunque en la web te pone que sí, todo el mundo enfadado, y encima con un ventilador roto, sólo para las dos habitaciones del apartahotel, cogimos sólo desayuno y menos mal!! era pobre, no había mucha variedad, sin microondas, las tostadas se las dábamos todos los del comedor y se las llevaban en platos para la cocina a tostarlas, y luego te la daban confundida con la de la otra mesa, deprimente!!! le sobran tres estrellas por lo menos!! Teníamos el chek in a las 14:00 horas y nos dieron la llave a las 16:45, y a todos los demás, incluso a los que iban llegando otros días igual, pues tenían a una chiquilla sola trabajando para todo el hotel. CONSEJO: No vayáis!!
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Basic
1
Laura
Travelled with family
July 2022
Everything was terrible. I have complained and sent photos, I will never book again neither with the site nor with this hotel.
Todo fatal. He reclamado y enviado fotos, no volveré a reservar jamás ni con la página ni en este hotel
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Basic
7
Iván
Travelled with friends
July 2022
The location, the apartments are great.good rooms, big kitchen, the bathroom.
La ubicación, los apartamentos están genial.Buenas habitaciones, cocina grande, el baño.
The cleaning was in the afternoon, when we were taking a nap. One day they came in, we left the towels to change them and they took them without giving us new ones, we had to go down to reception and they gave us the small ones. The fire alarm went off and we were there for an hour until it stopped. The kitchen utensils need to be renewed, the frying pan and pots are very old.
La limpieza iba de tarde, cuando estabamos durmiendo la siesta. un día que entran, dejamos las toallas para cambiarlas y se las llevan sin darnos unas nuevas, tocó bajar a recepción y nos dieron de las pequeñas. Saltó la alarma de incendios y una hora ahí hasta que paró. Los utensilios de cocina, hay que renovarlos, la sartén y ollas muy viejas.
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Good
1
Alfredo
Travelled with couple
July 2022
Nothing
Nada
It is a real dump, we arrived late on Friday night and went to bed on Saturday when we got up there were underwear underpants, panties, socks in the bathroom used by the previous guest. The furniture was shabby, the mattresses very uncomfortable, no air conditioning. On Saturday we went to lagos and opted to look for a hotel night there. On Sunday we returned picked up our belongings and left. A real disaster of a hotel, the worst I have ever stayed in my life and I guarantee you I have been to many. I would not recommend it even to my worst enemy. I ask that if you want me to continue to be your clients, do not sell these hotels.thank you very much and greetings.
Es una auténtica pocilga, llegamos el viernes por la noche tarde y nos acostamos el sábado cuando nos levantamos había ropa interior calzoncillos, bragas , calcetines en el baño usadas del anterior huésped. El mobiliario destartalado, los colchones muy incómodos, no tienen aire acondicionado. El sábado nos fuimos a lagos y optamos por buscar una noche de hotel por allí. El domingo regresamos recogimos nuestras pertenencias y nos fuimos. Un auténtico desastre de hotel, el peor que he estado en mi vida y os garantizo que he ido a muchos. No se lo recomendaría ni a mi peor enemigo. Les pido que si quieren que siga siendo clientes suyo, no vendan estos hoteles.muchas gracias y saludos.
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Basic
5
Miguel
Travelled with family
July 2022
Spaciousness of rooms
Amplitud de habitaciones
Lack of maintenance and, above all, lack of air conditioning, which was included in the offer.
Falta de mantenimiento y sobre todo carencia de aire acondicionado, que figuraba en la oferta
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Average
3.3
Ana
Travelled with family
July 2022
The air conditioning did not work and it was terribly hot, we had to sleep on the terrace because the room was at 34°. We complained in the morning and requested a change of room, after having to talk to buscounchollo all day, they changed us at seven in the evening to a room on the second floor, somewhat cooler, but in which the air conditioning did not work well either. The buffet was very basic and scarce (although they made you more food if you asked for it).
No funcionaba el aire acondicionado y hacia un calor horrible, tuvimos que dormir en la terraza porque la habitación estaba a 34°. Nos quejamos por la mañana y solicitamos un cambio de habitación, después de tenernos todo el día hablando con buscounchollo, nos cambian a las siete de las tarde a una habitación de la primera planta, algo más fresca, pero en la que el aire acondicionado tampoco funcionaba bien. El buffet muy básico y escaso (aunque te hacían más comida si lo pedías)
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Basic
2
Javier
Travelled with couple
July 2022
Breakfast only
El desayuno solamente
I honestly don't even know how you offer this hotel. It has nothing of 4 stars. Dirty rooms, no air conditioning, super uncomfortable mattresses. The dinner menu is not enough. The bathroom is disgustingCOPY00I hope you remove this accommodation from your offers page as it has not been a bargain by any means...totally disappointed with both the hotel and the person who offered it. Regards
Sinceramente no sé ni como ofertáis este hotel. No tiene nada de 4 estrellas. Habitaciones sucias, sin aire acondicionado, colchones súper incómodos. El menú de cena escaso. El baño asqueroso....Espero que quiteis este alojamiento de vuestra pagina de ofertas ya que no ha sido in chollo ni por asomo...totalmente defraudado tanto con el hotel como con quien oferto el mismo. Saludos
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Basic
2.8
Paula
Travelled with friends
July 2022
Un alojamiento en muy malas condiciones y por parte de busco un chollo atención pésima ya que No nos dieron solución
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Basic
2.5
Francisco
Travelled with family
July 2022
The parking lot
El aparcamiento
Cleanliness fatal, air conditioning does not work, there are cockroaches, horrible.
Limpieza fatal,no funciona el aire acondicionado,hay cucarachas,horroroso.
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Basic
