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Hotel Neptuno by On Group

Paseo Central, nº45, Roquetas de Mar
8.8 See 2858 reviews
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Check-in/out and other info

Accommodation facilities/services

Parking

Parking 1
The accommodation has an indoor car park with extra charge
  • 15€ / Per night
To consider:
  • Deposit of 50 € for the remote control, refundable at the end of the stay.
Parking 2
The accommodation has an outdoor car park with extra charge
  • 10€ / Per night

Pet Policy

Pets are not permitted in this accommodation.

About the accommodation

The Hotel Neptuno by On Group 4* is located in Roquetas de Mar, 250 meters from the sea, and very close to the Playa Serena golf course. The accommodation ski offers all the amenities of a modern and comfortable establishment.

It has 24-hour reception, heating and air conditioning, restaurant and snack bar, sun terrace with hammocks, Crib/Cot for a fee, free wifi throughout the hotel and outdoor car park for a fee. It also offers massages and treatments that you can consult their rates directly at reception.

It has hotel rooms and apartments with a high level of equipment, making it ideal for your family and golf holiday s.

If you stay in a room, you will have TV, telephone, heating and air conditioning, free wifi, safe (for a fee) and bathroom with shower or bathtub.

If you stay in the apartments you will have a kitchen area with hotplates, refrigerator, freezer, microwave, coffee maker and toaster. They also have television, telephone and bathroom with shower or bathtub and hairdryer.

In summer season, the beach bar is open from 12 noon so you can cool off with a drink, or try their selection of snacks, ice cream and tapas typical of the area, great!
 
Also in summer they offer entertainment program for adults and children, so that no one is left without enjoying a well-deserved holiday in Roquetas de Mar.
 
Booking this accommodation we recommend that you enjoy Playa Serena, a very long and very wide beach where you will be very easy to find a place. You can also visit Roquetas de Mar, located less than 6km from the accommodation, where you can stroll along the promenade of the town, visit the Castle of Santa Ana and enjoy its atmosphere.
 
Do not hesitate and book now at Hotel Neptuno by On Group 4 * for a few days as a couple or family!
 

Certain services listed in the accommodation description may be of extra charge. Please check with the reception desk upon arrival.



Some of the services listed may require an additional fee. You can check the rates directly at the establishment. The accommodation may modify its catering service as needed. All information provided here is subject to change by the accommodation. If you have any questions, please contact us.
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Hotel Neptuno by On Group Paseo Central, nº45
Hotel Neptuno by On Group
Customer photos
Customer photos

What our customers are saying about the accommodation

8.8
Very good
Based on 2858 reviews

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All reviews have been carefully checked and verified.
8 Jorge Travelled with family August 2025 Blank review Very good 8.9 David Travelled with family September 2025 A very nice hotel, good entertainment and varied buffet. We have been here for a few days but it has been a good experience.
Un hotel muy bonito,buena animación y buffet variado.hemos estado pocos días pero buena experiencia
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Very good
8.3 Jorge Travelled with couple September 2025 The pool is very nice with many sunbeds and clean water, the apartment is very spacious and well equipped, and the rest of the hotel in general is good.
La piscina está muy bien con muchas hamaca y el agua limpia, el apartamento muy espacioso y bien equipado y el resto del Hotel en general bien.
Although the food is not bad, where it falls a bit short is in the desserts, there is little variety, and the entertainment is a bit weak.
Aunque la comida no está mal donde flaquea un poco es en los postres, hay poca variedad, y la animación un poquito floja.
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Very good
8.6 Valentín Travelled with couple September 2025 The location, the staff, and the food, also on the date we stayed, the drinks were included.
La ubicación, el personal y la comida, además en la fecha en la que nos alojamos la bebida estaba incluida
"Nothing"
Nada
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Very good
8 Marcos Travelled with family September 2025 I loved basically everything, the animation is fantastic and the waiters Rocío and Rachid are super friendly and hardworking. Also, I want to highlight the girl at the reception, I don't know her name, with big glasses, super nice and willing to help. The food was also very good, a variety and new things every day.
Me ha encantado básicamente todo , la animacion es fantástica y los camareros Rocío y Rachid super amables y currantes. También destacar a la chica de recepción, no sé cómo se llama, con gafas grandes, super simpática y dispuesta a ayudar. La comida muy bien también, variedad y cada día cositas nuevas.
The only thing I didn't like was that there was part of the dining room reserved for some groups, I think we all pay and having 1/4 of the room empty with a sign and not being able to sit with my whole family together because the large tables are reserved, this makes it feel like some customers are worth more than others.
Lo único que no me gustó fue que hubiera parte del comedor reservado para algunos grupos, creo que todos pagamos y tener 1/4 de salón vacío con el cartelito y que no me pueda sentar con toda mi famila junta pq las mesas grandes están reservadas, esto hace sentir que algunos clientes valen más que otros.
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Very good
10 H Travelled with couple September 2025 In general, everything is very good. Staff, rooms, services, restaurant... Quite good.
En general todo muy bien. Personal, habitaciones, servicios, restaurante... Bastante bien
To say something, the gym can be improved.
Por decir algo, el gimnasio puede mejorarse
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Excellent
7.4 Iván Travelled with family September 2025 Good variety of food at the buffet
Buena variedad de comida en el buffet
The maintenance of the room leaves much to be desired. The sliding door of the wardrobe fell on us, some floor tiles sink when stepped on.
El mantenimiento de la habitación deja mucho que desear. Se nos cayó la puerta corredera del armario encima, algunas losas del suelo se hunden al pisar..
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Good
5.7 Victoria Travelled with family September 2025 The location is very good, the hotel quality price is not bad but there are things that can be improved.
La ubicación está muy bien, el hotel calidad precio no está mal pero hay cosas que se pueden mejorar.
Long line to go to the buffet, when you entered you had to wait for them to replenish cutlery, silverware, etc., everything was a bit disorganized. We got a room that had the kitchen extractor above it and it was impossible to sleep, so we were moved to another room. The entertainment was a bit tacky.
Larga cola para ir al buffet, cuando entrabas tenías que esperar a que repusieran cubiertos, cubertería etc, un poco desorganizado todo. Nos tocó una habitación que tenía encima el extractor de la cocina y era imposible dormir, nos cambiaron de habitación. Las animaciones un poco cutres.
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Average
7.7 Alberto Travelled with family September 2025 The hotel is quite good, quiet, and the food is also quite good. For me, the downside was the room.
El hotel está bastante bien, tranquilo y se come bastante bien también. Para mí lo malo fue la habitación.
Room 610 a very annoying noise.
Habitación 610 un ruido muy molesto.
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Good
7.4 Juan Travelled with family September 2025 Apartment very nice and spacious. Very well equipped with its kitchen. The buffet was very good, with a variety of dishes, and the food was good.
Apartamento muy bien y amplio.Muy bien equipado con su cocina.El buffet muy bien,con variedad de comidas,y estaba buena la comida.
Regular cleaning, The buffet is good with a variety of food, although some ran out quickly (although I understand it was due to the large number of guests staying), the cutlery and glassware were always in short supply. The entertainment was a bit lacking.
La limpieza regular,El buffet está bien hay variedad de comidas, aunque algunas se acababan pronto (aunque entiendo que por la gran cantidad de personas que habíamos alojadas),al igual que los cubiertos y la cristalería siempre estaban faltos.La animación un poco escasa.
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Good
6.9 Lorena Travelled with  friends September 2025 "The apartments and the buffet"
Los apartamentos y el buffet
The shows
Los espectáculos
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Good
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Frequently asked questions about Hotel Neptuno by On Group

Does the Hotel Neptuno by On Group have wifi connection?

  • The Hotel Neptuno by On Group offers free Wi-Fi in public areas.
  • The Hotel Neptuno by On Group has Wi-Fi.

Can I stay with a pet at Hotel Neptuno by On Group?

Pets are not allowed at Hotel Neptuno by On Group.

Is there children's cots available at Hotel Neptuno by On Group?

The Hotel Neptuno by On Group has cots available with direct payment at the hotel (you must request before you start your trip).

What can I do at Hotel Neptuno by On Group?

The Hotel Neptuno by On Group has the following activities available (some may be for a fee).
  • Masseur

Does the Hotel Neptuno by On Group have a swimming pool?

Yes, Hotel Neptuno by On Group has a swimming pool (this service could have an extra fee). Here you have more info about the swimming pool and other facilities.
  • Outdoor swimming pool (summer season)

Does the Hotel Neptuno by On Group have a 24h reception?

Yes, Hotel Neptuno by On Group has a 24-hour reception.

Is there heating in Hotel Neptuno by On Group?

Yes, Hotel Neptuno by On Group has heating in the common areas.

Is there air conditioning in the common areas at Hotel Neptuno by On Group?

Yes, Hotel Neptuno by On Group has air conditioning in the common areas.