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Where you’ll be

Hotel Alegria El Mar 4* SUP
Superior
Avinguda del Mar, 2, Santa Susanna
8.6 164 reviews
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Everything you need to know

This deal includes

  • Hotel Alegria El Mar 4* SUP 4*, located in Santa Susanna.
  • Available with Breakfast, Half Board with Full Board and All-Inclusive.
Travel Dates: until October 29, 2026.

Your perfect stay

Hotel El Mar by ALEGRIA 4* SUP: Mediterranean charm in Santa Susanna

The Hotel El Mar by ALEGRIA 4* SUP invites you to experience the Costa del Maresme from the seafront promenade of Santa Susanna, between Pineda de Mar and Malgrat de Mar, on the Barcelona Coast and just a short walk from the beach.

Designed for a relaxing seaside escape, the hotel offers an outdoor pool, garden terrace with sun loungers, buffet restaurant, bar, free Wi-Fi and fitness room. For an extra touch of wellbeing, you can also enjoy its Spa & Wellness area with indoor pool, Turkish bath and sauna, available for an additional charge and subject to conditions.

Its excellent location makes it easy to combine beach days with visits to nearby destinations such as Calella, Blanes, Lloret de Mar or Tossa de Mar.

Guests especially highlight its fantastic location, renovated facilities, varied buffet, spotless rooms and friendly staff, as well as the pleasant atmosphere after its refurbishment.

Book now and enjoy a few unforgettable days of beach, relaxation and Mediterranean vibes in Santa Susanna.

Meals & more

Full Board – What’s Included

If you're booking with Full Board:

  • Your first included meal is dinner, which means your last included meal will be lunch.
  • If you wish to switch the order of your meals, you may request it directly with the accommodation. Their contact details will appear on your confirmation voucher.

ALEGRIA El Mar, flavours that elevate your holiday

At ALEGRIA El Mar, every meal becomes part of the experience. Its culinary offer stands out for the perfect balance between quality and variety, designed to be enjoyed in a fresh and welcoming atmosphere.

From energising breakfasts to themed dinners in its modern buffet, each moment at the table is an invitation to indulge. And when it’s time to unwind, the bar awaits with a wide selection of drinks and cocktails, ideal for enjoying on the terrace.

Thinking about going All,Inclusive?

Leave everything behind and enjoy a carefree holiday with the All,Inclusive experience from ALEGRIA Hotels.

  • Buffet restaurant: discover a varied selection that blends local and international cuisine, with options for every taste and irresistible homemade desserts.
  • Snack bar: feel like a bite between meals? Enjoy quick and tasty options to keep you going all day long.

For full details, check here

A complete gastronomic experience designed to be enjoyed without limits.

Why this destination is a must-visit

Curiosities of Santa Susanna: Pirates, Towers and a Green Oasis

Santa Susanna, on the Maresme coast (Barcelona), is far more than a classic sun-and-beach destination. Here, pirate legends meet modern holiday comfort in a setting that surprises at every turn.

  • An “invisible” wall against pirates
    Santa Susanna boasts one of the highest concentrations of watchtowers along the Catalan coast — 7 of the original towers are still preserved. During the 15th and 16th centuries, Barbary pirate attacks were so frequent that locals built these towers to signal with bonfires and seek refuge. Today, some are integrated into private farmhouses, while others can be visited.

  • The “Oasis of the Maresme”
    Unlike other coastal towns dominated by concrete, Santa Susanna stands out for its smart urban planning. The hotel area sits by the sea, while the historic village rises toward the hills. Between them? Expansive green areas, fields and parks that create a true “natural resort” atmosphere.

  • A destination with a Family Quality seal
    Santa Susanna was the first municipality in Catalonia to receive the Family Tourism Destination certification. Everything is designed with families in mind — from the famous “Cuc” tourist train winding through town to playgrounds set right on the beach sand.

  • Where the Tordera River meets the sea
    Near Santa Susanna lies the mouth of the Tordera River, marking the edge of the Maresme region. This protected natural area reveals a completely different landscape, rich in vegetation and birdlife, offering a refreshing contrast to the urban coastline.

  • A paradise for cyclists and sports lovers
    Cyclists from across Europe flock here. Santa Susanna offers a high-level Bike Station and routes that connect sea level to the Montnegre-Corredor Natural Park within just a few kilometers. Start your morning by the Mediterranean waves and, within an hour, ride through oak forests 500 meters above sea level.

  • Did you know?
    Many historic Catalan farmhouses in Santa Susanna still preserve defensive loopholes and machicolations — authentic reminders of a time when living by the sea meant being prepared for pirate attacks.

Costa del Maresme: peaceful beaches close to Barcelona

TheCosta del Maresme, located just north of Barcelona, is an ideal destination if you want to combine relaxed beach days with easy access to one of Europe’s most exciting cities. Known for its long sandy beaches, family-friendly atmosphere and charming seaside towns, this stretch of coast offers a perfect balance between calm coastal living and cultural city breaks.

Make sure you visit:

  • Calella, one of the liveliest resorts in the area, with a long promenade and great atmosphere.
  • Santa Susanna, popular for its wide beaches and modern seafront.
  • Mataró, the capital of the region, combining shopping areas with a historic old town.
  • Arenys de Mar, a traditional fishing town with plenty of local character.

Beaches we think you’ll like:

  • Calella Beach: long, well-equipped and perfect for families.
  • Santa Susanna Beach: spacious and clean, ideal for relaxing walks.
  • Ocata Beach: close to Barcelona, known for its fine sand and clear waters.
  • Arenys de Mar Beach: smaller and more traditional, with a local feel.

Family-friendly activities:

  • Enjoy relaxed beach days with calm waters and easy access.
  • Walk or cycle along the coastal promenade connecting several towns.
  • Explore nature trails in the nearby Parque Natural del Montnegre i el Corredor.
  • Take a short train ride to Barcelona for museums, parks and iconic landmarks.

Make sure you try these local delicacies:

  • Fresh seafood and grilled fish straight from the Mediterranean.
  • Traditional rice dishes, especially seafood paellas.
  • Local strawberries, one of the region’s best-known products.
  • Wines from the nearby Alella wine region, perfect with any meal.

Make the most of your visit and go to...

  • Barcelona (30–40 minutes): culture, architecture and endless things to see and do.
  • Girona (1 hour): a beautiful old town with medieval streets and city walls.
  • Parque Natural del Montseny (1 hour): perfect for nature lovers and scenic walks.

Information regarding Single Rooms and Family Discounts

 

  • Babies aged 0 to 1: 1st child stays for FREE sharing bed with 2 adults in double and triple rooms.
    • If you want to travel with 2 babies in the same room, please contact us here and we will check if it is possible.

 

  • Discounts from 04/21/2025 to 06/26/2025 and from 09/14/2025 to 10/25/2025

    Children aged 2 to 11: 1st child stays for FREE and the 2nd child enjoys a 50% discount.

    Valid for Bed & Breakfast with Half Board and Full Board.

    All-Inclusive: the 1st child has a surcharge of 16€ per night and the 2nd child has a 50% discount.

  • Discounts from 06/27/2025 to 09/13/2025

    Children aged 2 to 11: 1st and 2nd children benefit from a 50% discount.

    Valid for Bed & Breakfast with Half Board with Full Board and ALL INCLUSIVE.

Discounts for children apply when sharing room with 2 adults or 2 people paying adult rate.

 

Other information to take into account:

- If your stay includes dates with different promotions, the most restrictive discount will be automatically applied.

- The maximum capacity is 4 people per room.

- The accommodation does not admit a 5th place, neither for adults nor for children.

- Single occupancy surcharge: approximately 70%, already included in the final price shown during the booking process.

Pet Policy

This accommodation allows pets with the following conditions:
  • Maximum weight: 8 kg/pet
  • Price: 10 €/night and pet
  • 1 pet per room is allowed.
  • Pets are not allowed in the restaurant, bar, lounge or pool area.
Important Information: Once you've completed your booking, please send us a message via the contact section to inform us that you will be travelling with your pet. This allows us to notify the accommodation in advance, ensuring everything is prepared for your arrival.

Tourism tax

The tourism tax isn't included in the booking price, as it's mandatory to pay this tax directly at the hotel reception. Children under the age of 16 are exempt from this tax. 
The tourism tax in a 4 * Hotel is 1.98 € per person and night.

What our customers are saying about the accommodation

8.6
Very good
Based on 164 reviews

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Select a topic to see specific reviews
Staff(44)
Rooms(38)
Food(27)
Cleanliness(14)
Location(13)
Facilities(12)
Breakfast(11)
Buffet(10)
Bar(8)
Maintenance(6)
Dinner(5)
Pool(4)
Bed(4)
Reception(4)
Reform(4)
Hammocks(4)
Comfort(4)
Accommodation(4)
Car Park(4)
Modernization(3)
Real reviews
All reviews have been carefully checked and verified.
Real reviews
All reviews have been carefully checked and verified.
9.7 Emilio Jose Travelled with family July 2026 Excellent facilities, very attentive reception staff.
Instalaciones excelentes, personal de recepción muy atento.
A bit more variety on the buffet
Un poco más de variedad en el buffet
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Excellent 9.7 Lorena Travelled with  friends July 2026 The review is very positive. The staff are very friendly. The pool is fantastic and the entertainers are great fun. The buffet is very satisfactory.
La valoración es muy positiva. El personal muy amable. La piscina fenomenal y las/los animadoras súper divertidas. Buffet muy correcto.
They changed our room at the last minute and put the four teenagers together. Two of them slept without their beds having been made.
Nos cambiaron la habitación en el último momento y pusieron a los 4 adolescentes juntos. Dos de ellos durmieron sin la cama hecha.
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Excellent 9.4 Manu Travelled with family July 2026 The hotel was at 100% occupancy but it didn’t feel too crowded. The pool area is spacious, with plenty of sun loungers and people don’t reserve them by leaving towels all day. Special mention to all the hotel staff — reception, housekeeping, waiters and pool attendants. Everyone was very friendly, pleasant and professional. They upgraded our room to a superior one, and it was spectacular. On the day of departure, you can continue to use the facilities and the car park until you’re ready to leave. In the area, it’s the most peaceful hotel. We will return.
El hotel estaba al 100 % de ocupación pero no se notaba tampoco mucho agobio. La zona de la piscina es amplia, tiene bastantes hamacas y la gente no las reserva dejando la toalla todo el día. Especial mención para todo el personal del hotel, tanto recepción, personal de limpieza, camareros, personal de piscina. Todos muy amables, simpáticos y profesionales. La habitación nos la cambiaron por una superior, y era espectacular. El día de salida del hotel, te dejan disfrutar de las instalaciones y del parking hasta que te quieras ir. De la zona, es el hotel más "tranquilo". Repetiremos.
There’s always room for improvement: more variety at breakfast and lunch. Sometimes items ran out and weren’t restocked, I assume due to lack of stock. If I could ask for more, more pools or a larger pool.
Siempre se puede mejorar: más variedad en desayuno y comidas. A veces, se acababan las cosas y no se reponían por falta de stock, supongo. Por pedir, más número de piscinas, o piscina más grande.
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Excellent 10 Catherine Alejandra Travelled with  friends July 2026 Everything was excellent; the recently refurbished facilities were very clean. Excellent view and location, with plenty of activities for adults and children. The buffet was excellent, offering great variety and very tasty food.
Todo excelente, las instalaciones recién remodeladas muy limpias. Excelente vista y ubicación. Con muchas actividades para adultos y niños. El bufete es excelente con mucha variedad y todo muy delicioso.
Bathrooms with showers in the pool area so you can shower if you leave the pool after **check-out**
Baños con ducha en el área de la piscina para poder bañarte si te vas de la piscina luego de hacer el check out
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Excellent 10 JuanJo Travelled with couple July 2026 Not feeling crowded in the pool and always having sun loungers available. The reception and cleaning staff, etc. were all great.
El no tener agobio en la piscina y tener siempre hamacas disponibles. El personal de recepción, limpieza, etc; todos genial
At dinner you had to collect your own drinks and many tables weren’t cleared; it was obvious there was a staff shortage.
En la cena tenías que ir a buscar la bebida y muchas mesas sin recoger, se notaba falta de personal
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Excellent 5.4 Patricia Travelled with family July 2026 It was the rooms and the cleaning staff
Fue las habitaciones y el personal de limpieza
The reception staff are not very friendly. The service needs improving a little, and on top of that you’re charged for practically everything at the hotel. In my view the buffet food also needs to be improved.
El personal de recepción no son muy amables Hay que mejorar un poco la atención,por otro lado se te cobra hasta por respirar en las instalaciones del hotel. Mi punto de vista hay que mejorar también las comidas del bufé.
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Average 8.9 Antonio Travelled with couple July 2026 The hotel is one of the best we have stayed in; we had a standard room but were upgraded to a suite because we had previously been guests at the Mercury hotel and other hotels in the same chain. Joy,
El hotel es de los mejores que hemos estado, teníamos habitación estándar y nos han dado una suite porque habíamos sido clientes del hotel Mercury, y de otros hoteles de li misma cadena. Alegría,
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Very good 10 Rafa Travelled with couple July 2026 The Suite Room, speechless! The food was great. The staff were a ten. Honestly, our midweek experience was perfect!
La habitación suite, sin palabras! La comida genial. El personal de 10. La verdad que nuestra experiencia entre semana ha sido de 10!
Perhaps allowing people to leave their towels by the pool without being present, which means those who want to swim have to place their towels on the grass area.
Quizás el permitir que la gente deje sus toallas en la piscina sin estar presentes y eso hace que quienes quieran bañarse tengan de poner las toallas en la zona de hierba.
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Excellent 8 Rosana Travelled with couple July 2026 The wonderful buffet, very friendly staff, spacious rooms
El bufet maravilloso, el personal muy amable, habitaciones amplias
It lacks evening entertainment
Le falta animacion de noche
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Very good 8.9 María Rosa Travelled solo July 2026 I loved the beach, the Tuesday market, the seafront promenade, the attentiveness of the hotel staff, the room, the room terrace, the bathroom — I loved the bathroom!!! Oh, and the pool terrace.
De la playa, del mercadillo del martes, del paseo marítimo, de la atención de las personas que trabajaban al hotel, de la habitación, la terraza de la habitación, el baño, me encantó el baño!!! ah! y la terraza de la piscina.
I paid extra for a sea view and it was a disappointment because you could only see a very thin line (on the horizon) above some buildings. Better not to request it, or ideally remove it from the options that increase the room price, because there’s nothing resembling a sea view. Of the four times I went to the dining room, on each occasion food was missing and it took them a long time to replenish it; it felt as though there were no supervisors attending to things.
Pagué de más para tener vistas al mar y fué una decepción porqué sólo se veia una línea muy fina (en el horizonte) por encima de construcciones. Mejor no pedirla o lo mejor sería suprimirla de las opciones que encarecen la habitación porqué de vistas al mar nada. De las cuatro veces que estube al comedor en todas ellas faltaba comida y tardaban a reponerla, es como que no había supervisores que estubieran pendientes.
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Very good 7.1 Lorena Travelled with family July 2026 The rooms were very good and spacious, the cot in excellent condition, and the beds and sofa bed were also very comfortable. The reception staff were very kind and attentive, and we were also very pleased with the dining room staff, both waiters and cooks.
Las habitaciones muy bien con espacio, cuna en muy buenas condiciones las camas y el sofá cama también, muy cómodos. El personal de recepción muy amables y atentos, con personal del comedor camareros y cocineros también estamos muy contentos.
On the last day we were due to check out at 11:00 but at 10:00 we hadn’t finished packing, so we left our things in the room and went to have breakfast at the buffet. At 10:30 we went back up to collect our things to take them down to the car and return the hotel card, but our belongings were gone — the cleaning staff had already cleaned the room and had taken our things to reception. This upset us a lot because we still had time to pack them ourselves. Breakfast at the buffet, for the four of us, was expensive; the food was very bland and it was the same every morning. We did enjoy lunch and dinner, although the lunch dishes seemed less appetising than the evening meals. Overall, food and restaurant staff were about 8/10. To get to the beach you have to walk a little and go underneath a bridge, as the hotel and the beach are separated by the railway tracks.
El último día teníamos hora para salir a las 11:00h pero a las 10:00h no teníamos todo recogido, lo dejamos en la habitación y fuimos a desayunar al buffet, a las 10:30h subimos a buscar las cosas para bajarlas al coche y entregar la tarjeta del hotel, pues nuestras cosas ya no estaban, las chicas de limpieza habían limpiado todo, nuestras cosas las habían dejado en recepción, y nos sentó muy mal porque todavía teníamos tiempo de sacarlas nosotros. El desayuno del buffet nos costaba desayunar a los 4 miembros de la familia, la comida muy sosa y todas las mañanas lo mismo. La comida y la cena si que nos gustó bastante aún que las comidas nos parece la comida más apetitosa que por las noches, pero en general el tema comida y trabajadores del restaurante un 8/10. Para ir a la playa hay que caminar un poco y pasar por debajo de un puente, porque el hotel y la playa están separados por las vías del tren.
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Good 9.1 Sergio Travelled with family July 2026 The hotel has been renovated and offers good facilities.
El hotel está renovado y tiene buenos servicios.
The food was good, but at many times it ran out and wasn’t replenished.
La comida era buena pero en muchos momentos se vaciaba y no se repostaba.
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Excellent 10 Antonio Travelled with couple July 2026 Everything clean and new
Todo limpio y nuevo
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Excellent 10 Josefina Travelled with family June 2026 I have come with my grandson and I liked it because every day they did activities.
He venido con mi nieto y me ha gustado porque cada doa hacian actividades
For me, everything has been correct.
Para mi todo ha sido correcto
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Excellent 9.7 Alberto Travelled with couple June 2026 Overall the hotel was very nice, everything had been refurbished. The rooms were very nice and the restaurant was very large, all buffet style with plenty of variety and everything very good. The beds were very comfortable and a bit firm for my wife and me, which was great.
En general el hotel muy chulo, estaba todo reformado. Las habitaciones muy chulas y el restaurante muy grande, todo estilo bufet y con bastante variedad y muy bueno todo. Las camas muy cómodas y muy duras para mi mujer y yo genial.
In the restaurant beside the pool, it took a long time to be served.
En el restaurante que está al lado de la piscina, para servirte tardaban mucho en atenderte.
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Excellent 6.4 Carolina Travelled with couple June 2026 The rooms and the staff
Las habitaciones y el personal
Very poor food, with long queues for everything.
Comida muy mala, con colas para todo.
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Average 8.3 Yolanda Travelled with family June 2026 The hotel had been completely renovated. All brand new. The beds were very comfortable. The location was excellent. The check-in service was great. They invited us to have a drink.
El hotel estaba completamente reformado. Todo nuevo. Las camas muy cómodas. La ubicación muy buena. La atención en el check in genial. Nos invitaron a tomar algo.
The buffet could have a little more variety. Especially for children. At breakfast, in particular, there were long queues. Also, people were a bit anxious about getting food. And it took a while to replenish. Perhaps it could be reminded to be more considerate. Then you could see that they left dishes with food that went to waste...
El buffet podría tener un poco más de variedad. Sobre todo para los más pequeños. En el desayuno, sobre todo, se formaban muchas colas. Además la gente es un poco agonía cogiendo comida. Y tardaban un poco en reponer. Quizá se podría recordar que fueran más solidarios. Luego veías que dejaban los platos con comida que se malgastaba...
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Very good 9.1 Nuria Travelled with couple June 2026 Very modern hotel, with amazing air conditioning Spacious room and bathroom, excellent staff in all categories
Hotel muy moderno , con aire acondicionado increíble Habitación y baño amplios, excelente personal de todas las categorías
The car park could be covered.
El parking podria ser cubierto
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Excellent 9.1 Angel Travelled with couple June 2026 The reception, dining, bars and catering, animation and maintenance staff are excellent and professional.
El personal de recepción,comedor,bares y restauración,animación y mantenimiento excelente y profesionales.
Improve the pool.
Mejorar la piscina.
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Excellent 10 Sandra Travelled with family June 2026 Everything is perfect. Second time we go.
Todo perfecto Segunda vez que vamos
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Excellent
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Hotel Alegria El Mar 4* SUP
Superior
Santa Susana
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Hotel information

Hotel Alegria El Mar 4* SUP

Superior
Avinguda del Mar, 2, Santa Susanna
8.6
164 reviews
Rooms
Excellent
Cleanliness
Excellent
Staff
Very good
Hotel Facilities
Very good
8.6
164 reviews
Rooms
Excellent
Cleanliness
Excellent
Staff
Very good
Hotel Facilities
Very good
Price Quality Ratio
Very good
Food
Good
Check-in and check-out times
Check in
From 14:00 h to 00:00 h
Check out
From 09:00 h to 11:00 h
Hotel location
See map
Facilities and services

Main Areas

24 h reception
Heating
Air-conditioning in the main facilities
Lift

Restaurant

Restaurant
Bar

Wifi and Internet

Wi-Fi
Free Wi-Fi

Facilities

Garden
Sun Lounguer
Solarium

Pets

pets allowed

Swimming pools

Outdoor Pool (summer)

Baby cribs

Free Baby Cot (on request)
Check-in/out and other info
Breakfast: from 08:00h to 10:30h.
Lunch Schedule: from 13:00h to 14:30h.
Dinner schedule: from 7:30 p.m. to 9:30 p.m.
Bar-cafeteria opening hours: from 10:00h to 00:00h.
Cribs: Free. Upon request and availability.
Spa: Available from June 5, 2026. Circuit of 1h for 20€.
Gym: Free of charge. Hours: from 08:00h to 20:00h
Safe deposit box: 25/ per week.

Parking

There's a car park close to the accommodation available with extra charge
  • 15€ / Per night

Where you’ll be

Address: Avinguda del Mar, 2
Hotel Alegria El Mar 4* SUP Avinguda del Mar, 2
About the accommodation

Hotel El Mar by ALEGRIA 4* sup

Located in the municipality of Santa Susanna, on the coast of Barcelona. Specifically between the towns of Pineda de Mar and Malgrat de Mar (Barcelona Coast). The hotel is right on the seafront of Santa Susanna, great! :-) Since you will be a step away from the beach.

The hotel has 24-hour reception, air conditioning and heating (depending on the season) and free Wi-Fi.

They have a garden terrace with sun loungers by the outdoor pool (for the summer season).

The rooms are equipped with air conditioning and heating (depending on the season), desk, telephone, television, safe (for a fee) and bathroom with bathtub and hairdryer.

We recommend you to enjoy the beautiful coast of Maresme, as well as visiting other tourist and nearby towns in the area such as: Calella , located in Blanes (Costa Brava), , located in Lloret de Mar (Costa Brava), or Tossa de Mar.


 

 

Some of the services listed may require a fee. You can check the rates directly at the accommodation. All information in this listing is subject to change by the accommodation. If you have any questions, please contact us.

What our customers are saying about the accommodation

8.6
Very good
Based on 164 reviews

Photos shared by our customers

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Select a topic to see specific reviews
Staff(44)
Rooms(38)
Food(27)
Cleanliness(14)
Location(13)
Facilities(12)
Breakfast(11)
Buffet(10)
Bar(8)
Maintenance(6)
Dinner(5)
Pool(4)
Bed(4)
Reception(4)
Reform(4)
Hammocks(4)
Comfort(4)
Accommodation(4)
Car Park(4)
Modernization(3)
Real reviews
All reviews have been carefully checked and verified.
Real reviews
All reviews have been carefully checked and verified.
9.7 Emilio Jose Travelled with family July 2026 Excellent facilities, very attentive reception staff.
Instalaciones excelentes, personal de recepción muy atento.
A bit more variety on the buffet
Un poco más de variedad en el buffet
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Excellent 9.7 Lorena Travelled with  friends July 2026 The review is very positive. The staff are very friendly. The pool is fantastic and the entertainers are great fun. The buffet is very satisfactory.
La valoración es muy positiva. El personal muy amable. La piscina fenomenal y las/los animadoras súper divertidas. Buffet muy correcto.
They changed our room at the last minute and put the four teenagers together. Two of them slept without their beds having been made.
Nos cambiaron la habitación en el último momento y pusieron a los 4 adolescentes juntos. Dos de ellos durmieron sin la cama hecha.
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Excellent 9.4 Manu Travelled with family July 2026 The hotel was at 100% occupancy but it didn’t feel too crowded. The pool area is spacious, with plenty of sun loungers and people don’t reserve them by leaving towels all day. Special mention to all the hotel staff — reception, housekeeping, waiters and pool attendants. Everyone was very friendly, pleasant and professional. They upgraded our room to a superior one, and it was spectacular. On the day of departure, you can continue to use the facilities and the car park until you’re ready to leave. In the area, it’s the most peaceful hotel. We will return.
El hotel estaba al 100 % de ocupación pero no se notaba tampoco mucho agobio. La zona de la piscina es amplia, tiene bastantes hamacas y la gente no las reserva dejando la toalla todo el día. Especial mención para todo el personal del hotel, tanto recepción, personal de limpieza, camareros, personal de piscina. Todos muy amables, simpáticos y profesionales. La habitación nos la cambiaron por una superior, y era espectacular. El día de salida del hotel, te dejan disfrutar de las instalaciones y del parking hasta que te quieras ir. De la zona, es el hotel más "tranquilo". Repetiremos.
There’s always room for improvement: more variety at breakfast and lunch. Sometimes items ran out and weren’t restocked, I assume due to lack of stock. If I could ask for more, more pools or a larger pool.
Siempre se puede mejorar: más variedad en desayuno y comidas. A veces, se acababan las cosas y no se reponían por falta de stock, supongo. Por pedir, más número de piscinas, o piscina más grande.
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Excellent 10 Catherine Alejandra Travelled with  friends July 2026 Everything was excellent; the recently refurbished facilities were very clean. Excellent view and location, with plenty of activities for adults and children. The buffet was excellent, offering great variety and very tasty food.
Todo excelente, las instalaciones recién remodeladas muy limpias. Excelente vista y ubicación. Con muchas actividades para adultos y niños. El bufete es excelente con mucha variedad y todo muy delicioso.
Bathrooms with showers in the pool area so you can shower if you leave the pool after **check-out**
Baños con ducha en el área de la piscina para poder bañarte si te vas de la piscina luego de hacer el check out
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Excellent 10 JuanJo Travelled with couple July 2026 Not feeling crowded in the pool and always having sun loungers available. The reception and cleaning staff, etc. were all great.
El no tener agobio en la piscina y tener siempre hamacas disponibles. El personal de recepción, limpieza, etc; todos genial
At dinner you had to collect your own drinks and many tables weren’t cleared; it was obvious there was a staff shortage.
En la cena tenías que ir a buscar la bebida y muchas mesas sin recoger, se notaba falta de personal
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Excellent 5.4 Patricia Travelled with family July 2026 It was the rooms and the cleaning staff
Fue las habitaciones y el personal de limpieza
The reception staff are not very friendly. The service needs improving a little, and on top of that you’re charged for practically everything at the hotel. In my view the buffet food also needs to be improved.
El personal de recepción no son muy amables Hay que mejorar un poco la atención,por otro lado se te cobra hasta por respirar en las instalaciones del hotel. Mi punto de vista hay que mejorar también las comidas del bufé.
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Average 8.9 Antonio Travelled with couple July 2026 The hotel is one of the best we have stayed in; we had a standard room but were upgraded to a suite because we had previously been guests at the Mercury hotel and other hotels in the same chain. Joy,
El hotel es de los mejores que hemos estado, teníamos habitación estándar y nos han dado una suite porque habíamos sido clientes del hotel Mercury, y de otros hoteles de li misma cadena. Alegría,
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Very good 10 Rafa Travelled with couple July 2026 The Suite Room, speechless! The food was great. The staff were a ten. Honestly, our midweek experience was perfect!
La habitación suite, sin palabras! La comida genial. El personal de 10. La verdad que nuestra experiencia entre semana ha sido de 10!
Perhaps allowing people to leave their towels by the pool without being present, which means those who want to swim have to place their towels on the grass area.
Quizás el permitir que la gente deje sus toallas en la piscina sin estar presentes y eso hace que quienes quieran bañarse tengan de poner las toallas en la zona de hierba.
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Excellent 8 Rosana Travelled with couple July 2026 The wonderful buffet, very friendly staff, spacious rooms
El bufet maravilloso, el personal muy amable, habitaciones amplias
It lacks evening entertainment
Le falta animacion de noche
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Very good 8.9 María Rosa Travelled solo July 2026 I loved the beach, the Tuesday market, the seafront promenade, the attentiveness of the hotel staff, the room, the room terrace, the bathroom — I loved the bathroom!!! Oh, and the pool terrace.
De la playa, del mercadillo del martes, del paseo marítimo, de la atención de las personas que trabajaban al hotel, de la habitación, la terraza de la habitación, el baño, me encantó el baño!!! ah! y la terraza de la piscina.
I paid extra for a sea view and it was a disappointment because you could only see a very thin line (on the horizon) above some buildings. Better not to request it, or ideally remove it from the options that increase the room price, because there’s nothing resembling a sea view. Of the four times I went to the dining room, on each occasion food was missing and it took them a long time to replenish it; it felt as though there were no supervisors attending to things.
Pagué de más para tener vistas al mar y fué una decepción porqué sólo se veia una línea muy fina (en el horizonte) por encima de construcciones. Mejor no pedirla o lo mejor sería suprimirla de las opciones que encarecen la habitación porqué de vistas al mar nada. De las cuatro veces que estube al comedor en todas ellas faltaba comida y tardaban a reponerla, es como que no había supervisores que estubieran pendientes.
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Very good 7.1 Lorena Travelled with family July 2026 The rooms were very good and spacious, the cot in excellent condition, and the beds and sofa bed were also very comfortable. The reception staff were very kind and attentive, and we were also very pleased with the dining room staff, both waiters and cooks.
Las habitaciones muy bien con espacio, cuna en muy buenas condiciones las camas y el sofá cama también, muy cómodos. El personal de recepción muy amables y atentos, con personal del comedor camareros y cocineros también estamos muy contentos.
On the last day we were due to check out at 11:00 but at 10:00 we hadn’t finished packing, so we left our things in the room and went to have breakfast at the buffet. At 10:30 we went back up to collect our things to take them down to the car and return the hotel card, but our belongings were gone — the cleaning staff had already cleaned the room and had taken our things to reception. This upset us a lot because we still had time to pack them ourselves. Breakfast at the buffet, for the four of us, was expensive; the food was very bland and it was the same every morning. We did enjoy lunch and dinner, although the lunch dishes seemed less appetising than the evening meals. Overall, food and restaurant staff were about 8/10. To get to the beach you have to walk a little and go underneath a bridge, as the hotel and the beach are separated by the railway tracks.
El último día teníamos hora para salir a las 11:00h pero a las 10:00h no teníamos todo recogido, lo dejamos en la habitación y fuimos a desayunar al buffet, a las 10:30h subimos a buscar las cosas para bajarlas al coche y entregar la tarjeta del hotel, pues nuestras cosas ya no estaban, las chicas de limpieza habían limpiado todo, nuestras cosas las habían dejado en recepción, y nos sentó muy mal porque todavía teníamos tiempo de sacarlas nosotros. El desayuno del buffet nos costaba desayunar a los 4 miembros de la familia, la comida muy sosa y todas las mañanas lo mismo. La comida y la cena si que nos gustó bastante aún que las comidas nos parece la comida más apetitosa que por las noches, pero en general el tema comida y trabajadores del restaurante un 8/10. Para ir a la playa hay que caminar un poco y pasar por debajo de un puente, porque el hotel y la playa están separados por las vías del tren.
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Good 9.1 Sergio Travelled with family July 2026 The hotel has been renovated and offers good facilities.
El hotel está renovado y tiene buenos servicios.
The food was good, but at many times it ran out and wasn’t replenished.
La comida era buena pero en muchos momentos se vaciaba y no se repostaba.
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Excellent 10 Antonio Travelled with couple July 2026 Everything clean and new
Todo limpio y nuevo
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Excellent 10 Josefina Travelled with family June 2026 I have come with my grandson and I liked it because every day they did activities.
He venido con mi nieto y me ha gustado porque cada doa hacian actividades
For me, everything has been correct.
Para mi todo ha sido correcto
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Excellent 9.7 Alberto Travelled with couple June 2026 Overall the hotel was very nice, everything had been refurbished. The rooms were very nice and the restaurant was very large, all buffet style with plenty of variety and everything very good. The beds were very comfortable and a bit firm for my wife and me, which was great.
En general el hotel muy chulo, estaba todo reformado. Las habitaciones muy chulas y el restaurante muy grande, todo estilo bufet y con bastante variedad y muy bueno todo. Las camas muy cómodas y muy duras para mi mujer y yo genial.
In the restaurant beside the pool, it took a long time to be served.
En el restaurante que está al lado de la piscina, para servirte tardaban mucho en atenderte.
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Excellent 6.4 Carolina Travelled with couple June 2026 The rooms and the staff
Las habitaciones y el personal
Very poor food, with long queues for everything.
Comida muy mala, con colas para todo.
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Average 8.3 Yolanda Travelled with family June 2026 The hotel had been completely renovated. All brand new. The beds were very comfortable. The location was excellent. The check-in service was great. They invited us to have a drink.
El hotel estaba completamente reformado. Todo nuevo. Las camas muy cómodas. La ubicación muy buena. La atención en el check in genial. Nos invitaron a tomar algo.
The buffet could have a little more variety. Especially for children. At breakfast, in particular, there were long queues. Also, people were a bit anxious about getting food. And it took a while to replenish. Perhaps it could be reminded to be more considerate. Then you could see that they left dishes with food that went to waste...
El buffet podría tener un poco más de variedad. Sobre todo para los más pequeños. En el desayuno, sobre todo, se formaban muchas colas. Además la gente es un poco agonía cogiendo comida. Y tardaban un poco en reponer. Quizá se podría recordar que fueran más solidarios. Luego veías que dejaban los platos con comida que se malgastaba...
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Very good 9.1 Nuria Travelled with couple June 2026 Very modern hotel, with amazing air conditioning Spacious room and bathroom, excellent staff in all categories
Hotel muy moderno , con aire acondicionado increíble Habitación y baño amplios, excelente personal de todas las categorías
The car park could be covered.
El parking podria ser cubierto
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Excellent 9.1 Angel Travelled with couple June 2026 The reception, dining, bars and catering, animation and maintenance staff are excellent and professional.
El personal de recepción,comedor,bares y restauración,animación y mantenimiento excelente y profesionales.
Improve the pool.
Mejorar la piscina.
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Excellent 10 Sandra Travelled with family June 2026 Everything is perfect. Second time we go.
Todo perfecto Segunda vez que vamos
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Excellent
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