Where you’ll be
Hotel Euroski Mountain Resort & Spa
Ctra General Canillo s/nVall d'Inclès, Incles
7.8
1091 reviews
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Travel Dates: from June 24 to August 3 of 2026
Caldea
Information about access to the Caldea Classic thermal center
- The access to Caldea Classic is for the day after your check-in date at the hotel. That is, if your holiday starts on Friday, the access to the spa will be on Saturday.
- You will have to enter at 10:00 am.
- Please note that if you arrive later than this time, you will not be able to enjoy your session at Caldea Classic. Please note to be on time!
- Please note that, to access, you only need to show the confirmation voucher that we will send you at the reception of the thermal center.
- It is very important to note that it is not possible to make any changes.
Conditions for children
- For safety reasons, children under 2 years old are not allowed to enter the center.
- For safety reasons, children under 5 years old cannot access the Caldea Classic center, but they can access the children's spa. The entrance to the children's spa is already included in the package.
- For children between 5 and 11 years old, it is mandatory to present a document proving their age and they must always be accompanied by an adult (one adult for every three children is required).
- The children's entrance fee is already included in the package you have booked.
General conditions
- All people less than 1.30 m. tall must enter with arm floats.
- For hygienic reasons, people with external wounds or a bandaged or plastered body member are not allowed.
- It is mandatory to be punctual and respect the time you have booked to enter the center.
- Please note that in the event that Caldea has full capacity on a given day, we will offer you a ticket for another day of your stay. This is not usual, but if this were to happen, we would let you know as soon as possible.
Activities
Information about the entrance to Cirque du Soleil in Andorra!
Do you want to know how they work? We tell you more, so you have all the details!
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Tickets are numbered.
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It is a general admission ticket with guaranteed seating per person.
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We will assign you the day of the show! This means that you can't choose it, but rest assured that you will be able to enjoy it during your holiday! * You may get a ticket for the day you arrive or any other day of your holiday, but never the day you leave!
- Performances take place during the month of July and early August.
- As tickets sell out, you will see available dates disappear from the website, so hurry! Seats are flying, and you won't want to miss out.
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Before you start your holiday, we'll send you the confirmation voucher: there you'll be able to see the day of the show.
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To pick up your tickets, you will have to go to the reception of the Caldea Spa Centre. You can do so up to 2 hours before the show starts. That is, if the show starts at 22:00h, you must pick up your tickets before 20:00h of the day we have assigned you. More details
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The show will take place at the Busos Centre Ciutat car park lot, located in Andorra la Vella (the capital).
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The capacity is limited to a maximum of 3,500 people.
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The show lasts approximately 60 minutes.
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Seats will be assigned in an area to be confirmed, which will be informed to you before the show so you can enjoy it with total peace of mind.
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The show schedule is as follows: * At 21:40h: the previous animation begins.
- At 22:00h: the show starts.
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We recommend you arrive at least 30 minutes or 1 hour in advance to enjoy the pre-show entertainment and access with peace of mind.
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If you do not show up for the show on the day and time indicated on the voucher, we will not be able to exchange your tickets for another day. This is a non-refundable service.
Your perfect stay
Euroski Mountain Resort & Spa: nature, relaxation and mountain in its purest form
Surrounded by the landscapes of the Vall d'Incles, the Hotel Euroski Mountain Resort & Spa is an invitation to unwind and enjoy the mountain in total comfort. A cozy hotel, ideal for both relaxing holidays and active holidays at any time of the year.
The establishment is committed to wellness with complete facilities that include spa, indoor pool, water area and spaces designed for relaxation after an intense day in nature. Its restaurant offers a carefully designed proposal, perfect to replenish energy in a quiet and comfortable atmosphere.
Its location is especially practical for ski and mountain lovers, with easy access to the resorts and transportation services in season. In addition, the area invites you to stroll, breathe fresh air and discover Andorra at your leisure.
You will love its new image!
The main areas have been transformed to offer a much more modern, elegant and cozy atmosphere, creating spaces where you feel like being, relaxing and enjoying from the first moment.
Comfort is perceived in every detail, with environments designed for rest and comfort. Let yourself go and turn your holiday into an unforgettable memory.
Why this destination is a must-visit
Nestled between Spain and France, Andorra is a small but stunning country in the heart of the Pyrenees. Known for its breathtaking scenery, world-class ski resorts and duty-free shopping, Andorra is the perfect year-round destination for adventure seekers, nature lovers and families alike. Whether you're hitting the slopes in winter or exploring the mountains in summer, there's plenty to enjoy in this charming microstate. Here's what our holiday experts recommend for your trip to Andorra:
Outdoor Adventures & Skiing:
- Andorra is a winter sports paradise, home to some of the best ski resorts in Europe. Grandvalira and Vallnord offer excellent pistes for all levels, from beginners to expert skiers and snowboarders. In summer, these mountains are transformed into a playground for hiking, mountain biking and climbing, with breathtaking trails and panoramic views.
Andorra la Vella & Duty Free Shopping:
- The capital, Andorra la Vella, is a must for duty-free shopping, offering everything from electronics and fashion to perfumes and local delicacies at lower prices than neighbouring countries. Stroll down Avenida Meritxell, the main shopping street, and soak up the vibrant atmosphere.
Caldea Spa & Wellness:
- After a day of skiing or hiking, relax at Caldea, Andorra's world-famous thermal spa. This futuristic spa complex offers heated pools, saunas and hydrotherapy experiences with stunning mountain views - perfect for relaxation.
Cultural & Historical Sites:
- Andorra is rich in Romanesque architecture, with picturesque churches and stone-built villages. Visit Sant Joan de Caselles, a beautiful 12th century church, or explore the medieval Casa de la Vall, the historic seat of the Andorran Parliament.
Family-friendly activities:
- Naturland: An outdoor adventure park with the famous Tobotronc, the longest alpine roller coaster in the world.
- Mont Magic Family Park: Located in Grandvalira, this park offers ziplines, tubing and themed trails perfect for children.
- Ice skating in Canillo: The Palau de Gel ice rink is a great place for family fun, with skating, go-karting on ice and even a heated swimming pool.
Gastronomy & local delicacies:
- Escudella i Carn d'Olla: A hearty Andorran stew made with meat, vegetables and pasta - perfect for cold days.
- Trinxat: A delicious dish of mashed potatoes, cabbage and pork, similar to a Spanish tortilla.
- Embotits: Andorra's traditional cured meats, best enjoyed with local cheeses and mountain honey.**
Information regarding Single Rooms and Family Discounts
- This offer does not include discounts for children.
- The maximum capacity of the rooms is 4 people.
- Do you want to book a single room? The price of the single room is the same as the double room. This accommodation does not offer discounts for single rooms.
Pet Policy
Pets are not permitted in this accommodation.
Tourism tax
The tourism tax isn't included in the booking price, as it's mandatory to pay this tax directly at the hotel reception. Children under the age of 15 are exempt from this tax.
The tourism tax in a 4 * Hotel is 2.09 € per person and night.
What our customers are saying about the accommodation
7.8
Good
Based on 1091 reviews
Real reviews
All reviews have been carefully checked and verified.
Calidad precio buena, está muy bien el hotel, buenas vistas. En época de ski debe estar repleto pero para estas fechas ha estado genial.
Dinner buffet a little fair in my opinion, should have more choices of meat and fish. Maybe it was because of the season and in other occasions with more clients they have more variety.
Bufet de cena un poco justo en mi opinión, debería tener más opciones de carne y pescado. Quizá era por la época y en otras ocasiones con más clientes tienen más variedad.
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Very good
la habitación
overcrowded
muy masificado
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Average
La atención de los empleados . La zona maravillosa.
Little food. Lack of coordination between cooks and canteen staff.
Poca comida. Falta de coordinación entre los cocineros y los del comedor.
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Good
Las habitaciones y el spa bastante bien
Bad food
La comida malisima
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Average
Si,gran hotel con varios servicios,limpieza ,cómodo,bién cuidado,grandes vistas y buena zona
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Excellent
El trato del personal ha sido fantástico
calidad -precio inigualable.
The location is far from the capital, but we already knew the area and it is very quiet.
La ubicación lejos de la capital.Pero ya conocíamos la zona y es muy tranquila.
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Excellent
LA ORGANIZACION DEL PERSONAL DEL HOTEL. PUES ERAMOS MUCHA GENTE PERO LO GESTIONARON MUY BIEN.
THE DIFFICULTY OF FREE PARKING IN THE VICINITY OF THE HOTEL
LO DIFICIL DE APARCAR GRATUITAMENTE EN LAS PROXIMIDADES DEL HOTEL
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Excellent
Son muy buenos, han cumplido con lo prometido en el paquete
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Excellent
Después de ver los comentarios íbamos con miedo de ir a un desastre de hotel. La verdad que hay que decir que el hotel es muy bonito y las habitaciones en nuestro caso estaban limpias y equipadas con toallas, jabones... Y el personal que trabaja allí muy bueno y atento. La comida estaba buena.
Little variety of food although it was good.
Poca variedad de comida pesar de que estaba buena.
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Very good
Reservar
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Very good
Nada
The dirtiness of the room that had not been cleaned and we had put the same dirty sheets of those who had been before, only an hour for lunch or lunch and if you throw 30 minutes in line then you only have another 30 min for dinner and if they do not throw you, dirty glasses, have no idea of what is the q is cross food poisoning, the spa full of mold,, disastrous care, while there are services lunch or dinner the bar is canceled, if you go down to the bar at 7:30 to have a coffee you can not asta 10:30h,, the ventilation ducts / heating did not work, if you say something that the lamp was broken, dirty sheets, hair in the bathtub, used towels, the room full of dust on top they say you are very rude that we complained about vice,,, if the buffet tongs fall to the ground, do not change them and put other clean,,, they take them and put them back ,,,, they try to put all the guests in one shift and it shows because you have to eat lunch or dinner you have to gobble,,,, they ruined our wedding anniversary,,,, the spa is when they want but EYE, the least you can catch there are fungi, mold, cloudy pool, the jacuzzi looked like a wood yellow water, the lockers of the locker rooms without keys to be able to leave your clothes safe etc,,, the joints of the black shower racholas, the buffet scarce, bad quality little variety and exaggerated queue, the penultimate day we could not even dinner and the last day of stay we left without lunch,,,, we have booked and 4/5 times through you and always 10 and because there was no more ,But this is a 0,,,, and because there is no less if not, uffff, cobwebs, dirt everywhere you look,,,, I do not go back to that hotel even if I give away the stay ,,,, that for me the 4 stars bought in the Chinese and stuck them,,,, because TV room, is but empty,, games room the same, very, very disappointed.
La suciedad de la habitación que no la habían llevado limpiado y nos habían puesto las mismas sábanas sucias de los que habían estado antes, solo una hora para almorzar o comer y si te tiras 30 minutos haciendo cola luego solo tienes otros 30 min para cenar y si no te hechan , los vasos sucios , no tienen ni idea de lo q es la intoxicación cruzada de alimentos , el spa lleno de moho ,, la atención desastrosa , mientras hay servicios almuerzo o cena el bar queda anulado , si bajas al bar a las 7:30 a tomar un café no puedes asta las 10:30h,, los conductos de ventilación/ calefacción no funcionaba , si dices algo de que la lámpara estaba rota , las sábanas sucias , pelos en la bañera , toallas usadas ,la habitación llena de polvo encima te dicen que eres muy mal educado que nos quejamos de vicio,,, si las pinzas del buffet se caen al suelo ,no las cambian y ponen otras limpias ,,, las cojen y las vuelven a poner ,,,, nos intentan ajuntar a todos los huéspedes en un solo turno y eso se nota porque en ved almorzar o cenar tienes que engullir,,,, nos fastidiaron nuestro aniversario de bodas ,,, el spa es cuando ellos quieren pero OJO , lo mínimo que puedes cojer ahí son hongos , por el moho , la piscina turbia, el jacuzzi parecía un madero el agua amarilla , las taquillas de los vestuarios sin llaves para poder dejar seguro tu ropa etc,,, las juntas de las racholas de la ducha negras , el buffet escaso ,malo de calidad poca variedad y cola exagerada, el penúltimo día no pudimos ni cenar y el último día de estancia nos fuimos sin almorzar ,,, hemos reservado ya 4/5 veces atraves de ustedes y siempre de 10 y porque no habia más ,,, pero este es un 0,,,, y porque no hay menos si no ,uffff , telarañas , suciedad allí donde mires ,,, no vuelvo más a ese hotel ni aunque me lo regalen la estancia ,,,, que para mí las 4 estrellas la compraron en los chinos y se las pegaron ,,, porque sala de TV , está pero vacía ,, sala de juegos lo mismo , muy pero que muy decepcionado
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Basic
Personal
Scarce buffet, unheated room, spa overcrowded
Bufet escaso, habitación sin calefacción, spa masificado
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Good
El trato del personal muy bueno , agradables , atentos , el hotel muy bien situado , limpio y cuidado.
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Very good
El hotel es muy bonito
I did not like the food or the service.the parking very expensive and there is no parking I was put a trap with 100 euros fine without the receptionist to warn us.it seems a plot of collection was not even police.in short I feel ripped off .
No me a gustado la comida ni el servicio .El parquing muy caro y no hay aparcamiento me pusieron un cepo con 100 euros de multa sin que la recepcionista nos avisara .parece un complot de recaudación ni siquiera era policía.en fin me siento estafado .
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Basic
La habitación y el baño muy amplios y limpio.
The food very fair and with little variety, horrible dining room for a four star, small, outdated. The spa is also not for a four star, pool without any extra, not a single massage jet, a jacuzzi four people super small, with so many people do not give you time in an hour to use it, and two saunas, just that, the infrared room completely empty. The same as the dining room does not correspond to a four star hotel.
La comida muy justa y con poca variedad, comedor horrible para un cuatro estrellas, pequeño, anticuado. El spa tampoco es para un cuatro estrellas, piscina sin ningún tipo de extra, ni un sólo chorro de masaje, un jacuzzi de cuatro personas super pequeño, con tanta gente no te da tiempo en una hora a utilizarlo, y dos saunas, sólo eso, la sala de infrarrojos completamente vacía. Igual que el comedor no corresponde a un cuatro estrellas.
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Good
La comida bien elaborada i de calidad
Dining room layout
Distribucion del comedor
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Excellent
Amabilitat del personal
El buffet del sopar
El buffet del sopar
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Good
Todo muy bien, hemos estado muy a gusto.El hotel limpio,el personal muy atento y amable.
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Excellent
El personal de la recepción y la habitacion
The food was bad and not very good and the cleanliness of the dining room was very bad and the cleanliness of the dining room was very bad.
La comida mala y poca ariedades y la limpieza del Comedor se pegaban los Zapatos de al andar En comedor limpieza Cero y comida 3 sobre 10
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Good
Hemos estado muy a gusto, lo recomiendo, volvere
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Excellent
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