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Where you’ll be

Hotel Marte
C/. Doctor Ingram, 20 - 38400 Puerto de la Cruz; Santa Cruz de Tenerife
8 333 reviews
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Everything you need to know

This deal includes

  • Hotel Marte 3* located in Puerto de la Cruz (Tenerife).
  • Accommodation in standard or standard room with balcony.
  • Available with Half Board
Travel Dates: until October 30.

Why this destination is a must-visit

Puerto de la Cruz: lush landscapes, Atlantic charm and authentic Tenerife

Located on Tenerife’s green northern coast, Puerto de la Cruz is the perfect destination for travellers looking to experience the island’s most authentic side. Volcanic landscapes, tropical gardens, local culture and the Atlantic Ocean come together in a town full of character.

What you shouldn't miss:

  • Lago Martiánez: One of Tenerife’s most iconic attractions. Designed by renowned artist César Manrique, this spectacular complex of seawater pools blends volcanic stone, sculptures and ocean views in a truly unique setting.
  • Playa Jardín: Another of Manrique’s masterpieces. This black volcanic sand beach is surrounded by exotic gardens, waterfalls and lush vegetation, creating one of the island’s most distinctive coastal landscapes.
  • La Ranilla District: Once a traditional fishermen’s quarter, it is now one of the most vibrant areas of Puerto de la Cruz, filled with colourful murals, charming streets, local restaurants and traditional Canarian architecture.
  • The Botanical Garden: Founded in the 18th century by order of King Charles III, it houses an extraordinary collection of tropical and subtropical plants from around the world.

Our recommendation

For a truly local dining experience, venture beyond the seafront and discover the traditional guachinches and tascas in the town centre. Try classic Canarian dishes such as papas arrugadas with mojo sauce, grilled cheese with palm honey or carne fiesta, and enjoy the authentic flavours of Tenerife.

Solo & family stays

  • Babies from 0 to 1: the first one stays for free, sharing bed with two adults in double rooms. Should you stay with 2 babies in the same room, please contact us here, so that we can check if it is possible.

General discounts:

  • Children from 2 to 12 years old: The first child benefits from a 50% discount

Good to know: Discounts for children apply as long as they share the room with 2 adults or 2 people paying the adult rate.

  • The maximum room occupancy is 3 people. Please note: The accommodation does not admit a fourth person in the same room, neither adults nor children. 

  • Single occupancy surcharge: 100%, i.e., the same price as for two people in a double room.

Pet Policy

Pets are not permitted in this accommodation.

What our customers are saying about the accommodation

8
Very good
Based on 333 reviews

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Select a topic to see specific reviews
Staff(85)
Location(60)
Rooms(50)
Cleanliness(35)
Food(27)
Dinner(25)
Breakfast(24)
Air conditioning(17)
Buffet(11)
Facilities(10)
Car Park(7)
Bed(5)
Dining room(3)
Age of the hotel(3)
Maintenance(3)
Special diet(2)
Noise(2)
Value for money(2)
Landscape(2)
Comfort(2)
Real reviews
All reviews have been carefully checked and verified.
Real reviews
All reviews have been carefully checked and verified.
7.7 Kati Travelled with couple May 2026 The hotel is very well located in the centre and is very clean; they come to clean your room and replenish the toiletries.
El hotel está muy bien situado del centro y es muy limpio, entran a limpiarte la habitación y te reponen los productos de aseo
The food is awful, but well, considering how much we paid, I suppose that’s the trade-off of paying for quality; it’s the only drawback I’d mention.
La comida es horrible, pero bueno, para lo que nos ha costado, supongo que ahí está el pagar la calidad o no, es la única pega que le pongo
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Good 8.9 Elisabet Travelled with couple September 2025 Very cozy, very clean. The dinners are not very varied but good.
Muy acogedor, muy limpio. Las cenas poca variedad pero buenas.
The noise at night, as there is no air conditioning, you open the window and the garbage truck and some with motorcycles wake you up....
El ruido por las noches, como no hay aire acondicionado, abres la ventana y el camión de la basura y algunos con las motos te despiertan...
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Very good 10 Daniel Travelled with family September 2025 The rooms are very nice, the restaurant staff are excellent, especially Beatriz, and please thank the reception team for their treatment, and especially Fabián.
Las habitaciones están muy bien, el personal del restaurante son gente 10 sobre todo Beatriz, y la gente de recepción dale las gracias por el trato y sobre todo a Fabián
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Excellent 8.9 Ana María Travelled with couple September 2025 The hotel is very centrally located and next to the bus station, I loved it.
El hotel está bástate céntrico y al lado de estación de autobuses, me a encantado
The food with little variety and separate beds
La comida con poca variedad y las camas separadas
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Very good 9.7 Guest Travelled with couple August 2025 The waiters have been exceptional, particularly Beatriz, who is a superb professional as well as charming.
Los camareros han sido excepcionales, en concreto Beatriz, es una grandísima profesional además de encantadora.
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Excellent 6.1 María August 2025 The hotel is inexpensive, and in the end to go to sleep is not bad, although the rooms are old.
El hotel es económico, y al final para ir a dormir no está mal, aunque las habitaciones son viejas.
The buffet is HORRIBLE. It is true that the staff tries hard to convince you that everything is great, but the reality is that I have never tasted anything so bad in my life. We had to dine out for several days....
El buffet es HORRIBLE. Es verdad que el personal se esfuerza en convencerte de que todo esta buenísimo, pero la realidad es que no había probado algo tan malo en mi vida. Tuvimos que cenar fuera varios dias…
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Average 8 Maria Amparo Travelled with couple August 2025 We stayed at Hotel Marte for a week and, in terms of value for money, the experience was good. The best thing, without a doubt, is the hotel staff. Both at the reception and in the dining room we were always attended with kindness and closeness. We would especially like to highlight Adrián and Beatriz, from the dining room, who made our stay much more pleasant with their attention and friendliness. As for the food, there is not a great variety, but there are delicious dishes, especially at dinner, when there is more elaboration. The hotel pool is located on the rooftop; it is a bit small, but enough to have a nice time and cool off, although the opening hours are very limited and it closes at 6 pm. In short, a good hotel for those looking for a basic and well located accommodation in Puerto de la Cruz, with an excellent staff that makes the difference.
Nos alojamos una semana en el Hotel Marte y, en relación calidad-precio, la experiencia ha sido correcta. Lo mejor, sin duda, es el personal del hotel. Tanto en recepción como en el comedor nos atendieron siempre con amabilidad y cercanía. Queremos destacar especialmente a Adrián y Beatriz, del comedor, que hicieron nuestra estancia mucho más agradable con su atención y simpatía. En cuanto a la comida, no hay gran variedad, pero hay platos ricos, especialmente en las cenas, que son cuando hay más elaboración. La piscina del hotel se encuentra en la azotea; es algo pequeña, pero suficiente para pasar un rato agradable y refrescarse, aúnque el horario es muy limitado y cierra a las 18h. En resumen, un hotel correcto para quienes buscan un alojamiento básico y bien ubicado en Puerto de la Cruz, con un equipo humano excelente que marca la diferencia.
The rooms are simple and somewhat old-fashioned; they serve their purpose if, as in our case, they are only used for sleeping and showering. They do not have air conditioning, only a standing fan, which can be uncomfortable, especially if no air enters through the inner courtyard (it was even cooler in the hallway than in the room itself). The cleaning staff does not change the towels, but simply folds them better and hangs them up again. To have them changed, it is necessary to indicate it. The dinner schedule is somewhat limited, as it starts at 18:30 and ends at 21:30, which if you have gone on an excursion, to see the sunset, etc, you arrive just in time.
Las habitaciones son sencillas y algo anticuadas; cumplen su función si, como en nuestro caso, solo se usan para dormir y ducharse. No disponen de aire acondicionado, únicamente un ventilador de pie, lo que puede resultar incómodo, sobre todo si no entra aire por el patio interior (se estaba incluso más fresco en el pasillo que en la propia habitación). El personal de limpieza no cambia las toallas, simplemente las dobla mejor y las vuelve a colgar. Para que las cambien hay que indicarlo. El horario de la cena es algo limitado, ya que empieza a las 18:30 y termina a las 21:30, lo cual si te has ido de excursión, ver atardecer, etc, llegas muy justo.
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Very good 7.7 Cristina Travelled with couple August 2025 The kindness of the hotel staff
La amabilidad del personal del hotel
Very little variety in breakfasts and dinners. The hotel does not have air conditioning.
Muy poca variedad en desayunos y cenas. El hotel no dispone de aire acondicionado
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Good 9.4 Yaiza Travelled with  friends August 2025 Very simple hotel, but it is offset by the great staff it has. 100% recommended.
Hotel muy sencillo pero lo compensa con el gran personal que tiene. Recomendable 100%
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Excellent 6.9 María Travelled with family August 2025 Functional solarium area and terrace.
Zona de solarium y terraza funcionales.
Very basic scenes, food not very tasty. There was no air conditioning noted. A lot of street noise, badly soundproofed windows.
Cenas muy básicas, comida poco sabrosa. No había aire acondicionado en las anotaciones. Mucho ruido en la calle, ventanas mal insonorizadas.
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Good 8.3 Jesús Travelled with couple August 2025 The hotel staff are a delight, very attentive and friendly.
El personal del hotel es una delicia, muy atentos y amables.
It would be better if there were at least a ceiling fan because if it’s very hot, the standing fan isn’t enough. It would also help a lot if there were a fridge in the room.
Mejoraria que hubiera al menos un ventilador de techo porque si hace mucho calor, con el ventilador de pie no es suficiente. También que hubiera nevera en la habitación ayudaría bastante
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Very good 9.1 Víctor Travelled with couple August 2025 The value for money has seemed very good to us. Half Board is superb. The breakfasts are varied and complete, and at dinners we have always found tasty and sufficient options. At dinner, drinks are charged separately, but at a reasonable cost, nothing out of the ordinary. The rooms are spacious and comfortable. The hotel also has a safe available for a small daily fee, although in our case we did not use it because at all times we felt secure. The location is another strong point: you can walk to supermarkets, restaurants, shops, cultural and leisure areas. One of the aspects we most want to highlight is the staff's treatment. Beatriz, together with the three guys who served in the dining room, always welcomed us with a smile and a friendly attitude. We also want to mention a tall man at reception, whose name we do not recall, but who was lovely and attended to us with great kindness from the very first moment. In short, we have felt very comfortable and we carry with us a very positive memory of Hotel Marte. It is a place that delivers what it promises and takes great care of personal attention, which for us has been the most important thing. Thanks once again to Beatriz for looking after us and making this stay such a pleasant experience.
La relación calidad-precio nos ha parecido muy correcta. La media pensión es estupenda. Los desayunos son variados y completos, y en las cenas siempre hemos encontrado opciones ricas y suficientes. En la cena, las bebidas se abonan aparte, pero con un coste razonable, nada fuera de lo habitual. Las habitaciones son amplias y cómodas. El hotel también dispone de caja fuerte por un pequeño coste diario, aunque en nuestro caso no la utilizamos porque en todo momento nos sentimos seguros. La ubicación es otro punto fuerte: se puede llegar caminando a supermercados, restaurantes, tiendas, zonas culturales y de ocio. Uno de los aspectos que más queremos destacar es el trato del personal. Beatriz, junto con los tres chicos que atendían el comedor, siempre nos recibieron con una sonrisa y un trato cercano. También queremos mencionar a un chico alto de recepción, cuyo nombre no recordamos, pero que fue encantador y nos atendió con gran amabilidad desde el primer momento. En resumen, hemos estado muy a gusto y nos llevamos un recuerdo muy positivo del Hotel Marte. Es un sitio que ofrece lo que promete y cuida mucho el trato personal, que para nosotros ha sido lo más importante. Gracias una vez más a Beatriz por cuidarnos y hacer de esta estancia una experiencia tan agradable.
The furniture is not very modern, but is well maintained and has everything needed for a pleasant stay.
El mobiliario no es muy actual, pero está bien cuidado y cuenta con todo lo necesario para una estancia agradable.
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Excellent 9.7 Isabel Travelled with family July 2025 I loved everything, the best thing about the hotel was the dining room waitress, Beatriz makes you feel welcome from the very first moment. The rooms are very big and the cleanliness is ten out of ten; we will come back.
Me ha encantado todo, lo mejor del hotel la camarera del comedor, Beatriz te hace sentir bien desde el primer momento, las habitaciones muy grandes y la limpieza de diez, volveremos
The dinners were fine, but a little plain, the breakfasts fantastic.
Las cenas estaban bien, pero un poco sencillas, los desayunos fantásticos
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Excellent 10 Lizeth Travelled with family July 2025 The staff are the best, and the value for money is perfect.
El personal es lo mejor, y calidad precio está perfecto
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Excellent 8.3 Lydia Travelled with couple July 2025 The location and above all the price
La ubicación y sobre todo el precio
The hotel is simple, but the price is unbeatable.
El hotel es sencillo pero el precio es inmejorable
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Very good 5 Lorena Travelled with family July 2025 Almost everything. Rooms without air conditioning, no fridge in the middle of summer, facilities from the last century… Not to mention the food and a thousand other shortcomings. Every day something was missing or something had broken. Staff with no enthusiasm, not a single smile in five days.
Prácticamente todo. Habitaciones sin aire acondicionado, sin nevera en pleno verano, instalaciones del siglo pasado… Sin mencionar la comida y la falta de mil cosas. Cada día faltaba algo o se habia estropeado algo. Personal sin ganas de nada, ni una sonrisa en 5 dias.
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Average 9.1 Mónica Travelled with couple July 2025 The best thing has been the good value for money, incredible!
Lo mejor ha sido la calidad precio, increíble !
I did not like the dinner times, very much adapted to foreign customs (from 6.30 to 9.30). It was almost as if one had to have a snack rather than dinner.
No me han gustado los horarios de la cena, muy adaptados a las costumbres extranjeras ( de 6.30 a 9.30). Casi había que merendar en vez de cenar
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Excellent 8.9 Lydia Travelled with couple July 2025 It is a well-located hotel with spacious rooms and very good value for money.
Es un hotel bien ubicado, habitaciones amplias y con una relación calidad precio muy buena
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Very good 7.1 Ivan Travelled with couple July 2025 The staff were very friendly.
El personal muy amable
There is no air conditioning in the rooms and it gets hot (they give you a standing fan that doesn’t help much). The dining room has air conditioning but they don’t turn it on. Drinks are charged separately at dinner and you’re not allowed to drink cold water at no cost, even though by law they are obliged to provide it… but this is not being followed.
No dispone de aire acondicionado en la habitaciones y se pasa calor ( te dan un ventilador de pié que hace poco ) . Comedor con aíre acondicionado pero no lo encienden. Se cobran bebidas a parte en las cenas y no te dejan beber agua fría sin coste ,aunque por ley están obligados a facilitartelo....pero no sé cumple .
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Good 7.7 Isabel Travelled with family July 2025 The facilities and cleanliness are correct, with special emphasis on the staff's attentiveness and friendliness.
Las instalaciones y la limpieza correctas, sobre todo destacar la atención y amabilidad del personal
In the meals it was missing to indicate what each item was.
En las comidas faltaba indicar que era cada cosa.
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Hotel information

Hotel Marte

C/. Doctor Ingram, 20 - 38400 Puerto de la Cruz; Santa Cruz de Tenerife
8
333 reviews
Staff
Very good
Cleanliness
Very good
Price Quality Ratio
Very good
Hotel Facilities
Good
8
333 reviews
Staff
Very good
Cleanliness
Very good
Price Quality Ratio
Very good
Hotel Facilities
Good
Rooms
Good
Food
Good
Check-in and check-out times
Check in
From 14:00
Check out
Before 12:00
Hotel location
See map
Facilities and services

Main Areas

24 h reception
Lift
Smoking Area

Wifi and Internet

Wi-Fi
Free Wi-Fi in common areas

Car Park

There are car park areas (public or private) near the accommodation. They can be paid.

Main Hotel Services

Car Hire
Free Luggage Room
Safe at the reception
Door man

Facilities

Balcony
Lounge with TV
Solarium

Swimming pools

Outdoor Pool (summer)
Check-in/out and other info
Breakfast: from 07:00h to 10:00h.
Pool hours: from 10:00h to 18:00h.
Hair drying: check availability with reception.
Dinner Schedule: from 7:00 pm to 10:00 pm
Gym: free, open from 10:00h to 20.00h.
Safe: 2,50/day

Pet Policy

Pets are not permitted in this accommodation.

Where you’ll be

Address: C/. Doctor Ingram, 20 - 38400 Puerto de la Cruz; Santa Cruz de Tenerife
Hotel Marte C/. Doctor Ingram, 20 - 38400 Puerto de la Cruz; Santa Cruz de Tenerife
About the accommodation

The Hotel Marte 3 * is located in the historic center of Puerto de la Cruz, a few metres from the Plaza del Charco and the old fishing port, has a perfect location to explore the city strolling through its pedestrian streets.

The family service is what distinguishes this establishment, becoming over the years a tourist reference in the north of Tenerife.

It offers a buffet breakfast perfect for those who want to get strength and prepare for a day full of activities, also has wifi connection and a fully-equipped bathroom with shower or bathtub and amenities.

Relax in Tenerife and enjoy its beaches, its gastronomy and the variety of activities offered by the island!

 

 

What our customers are saying about the accommodation

8
Very good
Based on 333 reviews

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Select a topic to see specific reviews
Staff(85)
Location(60)
Rooms(50)
Cleanliness(35)
Food(27)
Dinner(25)
Breakfast(24)
Air conditioning(17)
Buffet(11)
Facilities(10)
Car Park(7)
Bed(5)
Dining room(3)
Age of the hotel(3)
Maintenance(3)
Special diet(2)
Noise(2)
Value for money(2)
Landscape(2)
Comfort(2)
Real reviews
All reviews have been carefully checked and verified.
Real reviews
All reviews have been carefully checked and verified.
7.7 Kati Travelled with couple May 2026 The hotel is very well located in the centre and is very clean; they come to clean your room and replenish the toiletries.
El hotel está muy bien situado del centro y es muy limpio, entran a limpiarte la habitación y te reponen los productos de aseo
The food is awful, but well, considering how much we paid, I suppose that’s the trade-off of paying for quality; it’s the only drawback I’d mention.
La comida es horrible, pero bueno, para lo que nos ha costado, supongo que ahí está el pagar la calidad o no, es la única pega que le pongo
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Good 8.9 Elisabet Travelled with couple September 2025 Very cozy, very clean. The dinners are not very varied but good.
Muy acogedor, muy limpio. Las cenas poca variedad pero buenas.
The noise at night, as there is no air conditioning, you open the window and the garbage truck and some with motorcycles wake you up....
El ruido por las noches, como no hay aire acondicionado, abres la ventana y el camión de la basura y algunos con las motos te despiertan...
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Very good 10 Daniel Travelled with family September 2025 The rooms are very nice, the restaurant staff are excellent, especially Beatriz, and please thank the reception team for their treatment, and especially Fabián.
Las habitaciones están muy bien, el personal del restaurante son gente 10 sobre todo Beatriz, y la gente de recepción dale las gracias por el trato y sobre todo a Fabián
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Excellent 8.9 Ana María Travelled with couple September 2025 The hotel is very centrally located and next to the bus station, I loved it.
El hotel está bástate céntrico y al lado de estación de autobuses, me a encantado
The food with little variety and separate beds
La comida con poca variedad y las camas separadas
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Very good 9.7 Guest Travelled with couple August 2025 The waiters have been exceptional, particularly Beatriz, who is a superb professional as well as charming.
Los camareros han sido excepcionales, en concreto Beatriz, es una grandísima profesional además de encantadora.
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Excellent 6.1 María August 2025 The hotel is inexpensive, and in the end to go to sleep is not bad, although the rooms are old.
El hotel es económico, y al final para ir a dormir no está mal, aunque las habitaciones son viejas.
The buffet is HORRIBLE. It is true that the staff tries hard to convince you that everything is great, but the reality is that I have never tasted anything so bad in my life. We had to dine out for several days....
El buffet es HORRIBLE. Es verdad que el personal se esfuerza en convencerte de que todo esta buenísimo, pero la realidad es que no había probado algo tan malo en mi vida. Tuvimos que cenar fuera varios dias…
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Average 8 Maria Amparo Travelled with couple August 2025 We stayed at Hotel Marte for a week and, in terms of value for money, the experience was good. The best thing, without a doubt, is the hotel staff. Both at the reception and in the dining room we were always attended with kindness and closeness. We would especially like to highlight Adrián and Beatriz, from the dining room, who made our stay much more pleasant with their attention and friendliness. As for the food, there is not a great variety, but there are delicious dishes, especially at dinner, when there is more elaboration. The hotel pool is located on the rooftop; it is a bit small, but enough to have a nice time and cool off, although the opening hours are very limited and it closes at 6 pm. In short, a good hotel for those looking for a basic and well located accommodation in Puerto de la Cruz, with an excellent staff that makes the difference.
Nos alojamos una semana en el Hotel Marte y, en relación calidad-precio, la experiencia ha sido correcta. Lo mejor, sin duda, es el personal del hotel. Tanto en recepción como en el comedor nos atendieron siempre con amabilidad y cercanía. Queremos destacar especialmente a Adrián y Beatriz, del comedor, que hicieron nuestra estancia mucho más agradable con su atención y simpatía. En cuanto a la comida, no hay gran variedad, pero hay platos ricos, especialmente en las cenas, que son cuando hay más elaboración. La piscina del hotel se encuentra en la azotea; es algo pequeña, pero suficiente para pasar un rato agradable y refrescarse, aúnque el horario es muy limitado y cierra a las 18h. En resumen, un hotel correcto para quienes buscan un alojamiento básico y bien ubicado en Puerto de la Cruz, con un equipo humano excelente que marca la diferencia.
The rooms are simple and somewhat old-fashioned; they serve their purpose if, as in our case, they are only used for sleeping and showering. They do not have air conditioning, only a standing fan, which can be uncomfortable, especially if no air enters through the inner courtyard (it was even cooler in the hallway than in the room itself). The cleaning staff does not change the towels, but simply folds them better and hangs them up again. To have them changed, it is necessary to indicate it. The dinner schedule is somewhat limited, as it starts at 18:30 and ends at 21:30, which if you have gone on an excursion, to see the sunset, etc, you arrive just in time.
Las habitaciones son sencillas y algo anticuadas; cumplen su función si, como en nuestro caso, solo se usan para dormir y ducharse. No disponen de aire acondicionado, únicamente un ventilador de pie, lo que puede resultar incómodo, sobre todo si no entra aire por el patio interior (se estaba incluso más fresco en el pasillo que en la propia habitación). El personal de limpieza no cambia las toallas, simplemente las dobla mejor y las vuelve a colgar. Para que las cambien hay que indicarlo. El horario de la cena es algo limitado, ya que empieza a las 18:30 y termina a las 21:30, lo cual si te has ido de excursión, ver atardecer, etc, llegas muy justo.
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Very good 7.7 Cristina Travelled with couple August 2025 The kindness of the hotel staff
La amabilidad del personal del hotel
Very little variety in breakfasts and dinners. The hotel does not have air conditioning.
Muy poca variedad en desayunos y cenas. El hotel no dispone de aire acondicionado
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Good 9.4 Yaiza Travelled with  friends August 2025 Very simple hotel, but it is offset by the great staff it has. 100% recommended.
Hotel muy sencillo pero lo compensa con el gran personal que tiene. Recomendable 100%
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Excellent 6.9 María Travelled with family August 2025 Functional solarium area and terrace.
Zona de solarium y terraza funcionales.
Very basic scenes, food not very tasty. There was no air conditioning noted. A lot of street noise, badly soundproofed windows.
Cenas muy básicas, comida poco sabrosa. No había aire acondicionado en las anotaciones. Mucho ruido en la calle, ventanas mal insonorizadas.
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Good 8.3 Jesús Travelled with couple August 2025 The hotel staff are a delight, very attentive and friendly.
El personal del hotel es una delicia, muy atentos y amables.
It would be better if there were at least a ceiling fan because if it’s very hot, the standing fan isn’t enough. It would also help a lot if there were a fridge in the room.
Mejoraria que hubiera al menos un ventilador de techo porque si hace mucho calor, con el ventilador de pie no es suficiente. También que hubiera nevera en la habitación ayudaría bastante
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Very good 9.1 Víctor Travelled with couple August 2025 The value for money has seemed very good to us. Half Board is superb. The breakfasts are varied and complete, and at dinners we have always found tasty and sufficient options. At dinner, drinks are charged separately, but at a reasonable cost, nothing out of the ordinary. The rooms are spacious and comfortable. The hotel also has a safe available for a small daily fee, although in our case we did not use it because at all times we felt secure. The location is another strong point: you can walk to supermarkets, restaurants, shops, cultural and leisure areas. One of the aspects we most want to highlight is the staff's treatment. Beatriz, together with the three guys who served in the dining room, always welcomed us with a smile and a friendly attitude. We also want to mention a tall man at reception, whose name we do not recall, but who was lovely and attended to us with great kindness from the very first moment. In short, we have felt very comfortable and we carry with us a very positive memory of Hotel Marte. It is a place that delivers what it promises and takes great care of personal attention, which for us has been the most important thing. Thanks once again to Beatriz for looking after us and making this stay such a pleasant experience.
La relación calidad-precio nos ha parecido muy correcta. La media pensión es estupenda. Los desayunos son variados y completos, y en las cenas siempre hemos encontrado opciones ricas y suficientes. En la cena, las bebidas se abonan aparte, pero con un coste razonable, nada fuera de lo habitual. Las habitaciones son amplias y cómodas. El hotel también dispone de caja fuerte por un pequeño coste diario, aunque en nuestro caso no la utilizamos porque en todo momento nos sentimos seguros. La ubicación es otro punto fuerte: se puede llegar caminando a supermercados, restaurantes, tiendas, zonas culturales y de ocio. Uno de los aspectos que más queremos destacar es el trato del personal. Beatriz, junto con los tres chicos que atendían el comedor, siempre nos recibieron con una sonrisa y un trato cercano. También queremos mencionar a un chico alto de recepción, cuyo nombre no recordamos, pero que fue encantador y nos atendió con gran amabilidad desde el primer momento. En resumen, hemos estado muy a gusto y nos llevamos un recuerdo muy positivo del Hotel Marte. Es un sitio que ofrece lo que promete y cuida mucho el trato personal, que para nosotros ha sido lo más importante. Gracias una vez más a Beatriz por cuidarnos y hacer de esta estancia una experiencia tan agradable.
The furniture is not very modern, but is well maintained and has everything needed for a pleasant stay.
El mobiliario no es muy actual, pero está bien cuidado y cuenta con todo lo necesario para una estancia agradable.
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Excellent 9.7 Isabel Travelled with family July 2025 I loved everything, the best thing about the hotel was the dining room waitress, Beatriz makes you feel welcome from the very first moment. The rooms are very big and the cleanliness is ten out of ten; we will come back.
Me ha encantado todo, lo mejor del hotel la camarera del comedor, Beatriz te hace sentir bien desde el primer momento, las habitaciones muy grandes y la limpieza de diez, volveremos
The dinners were fine, but a little plain, the breakfasts fantastic.
Las cenas estaban bien, pero un poco sencillas, los desayunos fantásticos
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Excellent 10 Lizeth Travelled with family July 2025 The staff are the best, and the value for money is perfect.
El personal es lo mejor, y calidad precio está perfecto
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Excellent 8.3 Lydia Travelled with couple July 2025 The location and above all the price
La ubicación y sobre todo el precio
The hotel is simple, but the price is unbeatable.
El hotel es sencillo pero el precio es inmejorable
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Very good 5 Lorena Travelled with family July 2025 Almost everything. Rooms without air conditioning, no fridge in the middle of summer, facilities from the last century… Not to mention the food and a thousand other shortcomings. Every day something was missing or something had broken. Staff with no enthusiasm, not a single smile in five days.
Prácticamente todo. Habitaciones sin aire acondicionado, sin nevera en pleno verano, instalaciones del siglo pasado… Sin mencionar la comida y la falta de mil cosas. Cada día faltaba algo o se habia estropeado algo. Personal sin ganas de nada, ni una sonrisa en 5 dias.
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Average 9.1 Mónica Travelled with couple July 2025 The best thing has been the good value for money, incredible!
Lo mejor ha sido la calidad precio, increíble !
I did not like the dinner times, very much adapted to foreign customs (from 6.30 to 9.30). It was almost as if one had to have a snack rather than dinner.
No me han gustado los horarios de la cena, muy adaptados a las costumbres extranjeras ( de 6.30 a 9.30). Casi había que merendar en vez de cenar
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Excellent 8.9 Lydia Travelled with couple July 2025 It is a well-located hotel with spacious rooms and very good value for money.
Es un hotel bien ubicado, habitaciones amplias y con una relación calidad precio muy buena
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Very good 7.1 Ivan Travelled with couple July 2025 The staff were very friendly.
El personal muy amable
There is no air conditioning in the rooms and it gets hot (they give you a standing fan that doesn’t help much). The dining room has air conditioning but they don’t turn it on. Drinks are charged separately at dinner and you’re not allowed to drink cold water at no cost, even though by law they are obliged to provide it… but this is not being followed.
No dispone de aire acondicionado en la habitaciones y se pasa calor ( te dan un ventilador de pié que hace poco ) . Comedor con aíre acondicionado pero no lo encienden. Se cobran bebidas a parte en las cenas y no te dejan beber agua fría sin coste ,aunque por ley están obligados a facilitartelo....pero no sé cumple .
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Good 7.7 Isabel Travelled with family July 2025 The facilities and cleanliness are correct, with special emphasis on the staff's attentiveness and friendliness.
Las instalaciones y la limpieza correctas, sobre todo destacar la atención y amabilidad del personal
In the meals it was missing to indicate what each item was.
En las comidas faltaba indicar que era cada cosa.
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