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Where you’ll be

Htop Royal Star & SPA
Avinguda Vila de Blanes, 70, Lloret de Mar
7.3 2243 reviews
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Everything you need to know

This deal includes

  • Hotel Htop Royal Star 4*, located in Lloret de Mar (Costa Brava).
  • Available with Full Board and All Inclusive.
  • Also available with 1 day access ticket to Water World Lloret.
This deal is available for travelling: until October 28.

Meals & more

Full Board made easy: you choose how to start

If you’re booking Full Board, enjoy total flexibility from the moment you arrive.
Would you like to start with lunch or dinner? The choice is yours.

Simply inform the reception desk upon arrival, and everything will be arranged for you.

No prior arrangements needed. When you arrive at the accommodation, tell the team which meal you want to start with and they’ll take care of the rest.

Good to know: this flexibility applies only to catering. Please check key drop-off and check-out times to plan your stay smoothly.

Catering and All-Inclusive

At the htop Royal Star & SPA, gastronomy takes centre stage with a generous and varied culinary concept designed to satisfy every taste and dietary need:

  • Open Kitchen Buffet: Watch flavour come to life with live cooking stations where meats, fish and vegetables are prepared on the spot, ensuring every dish reaches your plate with its full texture and authentic taste.

  • Gastronomic Cycles: Enjoy more than just a static menu. Discover themed evenings that transform the buffet with flavours from Mexico, Italy or traditional Catalan cuisine, featuring iconic regional dishes that elevate every dinner.

  • The All-Inclusive Philosophy: Embrace total peace of mind. Indulge in breakfast, lunch and dinner, savour hot and cold snacks between meals (from burgers and chips to fresh fruit) and enjoy a wide selection of drinks throughout your stay. Click here to explore all the details.

  • Snack-Bar Area: Prefer something quick and informal? Grab a bite without entering the main restaurant, while still enjoying the same commitment to quality and flavour.

Why this destination is a must-visit

Lloret de Mar: what the guidebooks don’t tell you (and you’ll love discovering)

Lloret is far more than just sun and sand. Here are five insider highlights to experience it at its best:

  • The Cemetery of the “Millionaires”: not sombre, but a true open-air gallery. Funded by the “Indianos”, locals who returned wealthy from Cuba, it features pantheons designed by disciples of Gaudí. A unique modernist treasure waiting to be explored.

  • Santa Clotilde Gardens (HBO setting): Renaissance elegance perched on a cliff. A striking detail: no flowers, only lush greenery, sculptures and endless sea views. Insider tip: scenes from House of the Dragon, prequel to Game of Thrones, were filmed here.

  • The “false” Castle d’en Plaja: Lloret’s most iconic photo spot, yet not medieval at all. Built in 1940 as a private residence, it may have sparked debate, but today it defines the coastline’s postcard-perfect image.

  • La Dona Marinera and the wish ritual: at the end of the beach stands this beloved statue. Follow tradition: gaze out to the horizon and touch her right foot to make a wish, polished smooth by countless hopeful visitors.

  • El Camí de Ronda: for hidden coves without the crowds, follow this coastal path. Just a 15-minute walk reveals turquoise gems like Sa Caleta or Cala Trons, perfect for a more exclusive Mediterranean escape.

Solo & family stays

  • Babies from 0 to 1: the first one stays for free, sharing bed with two adults in double and triple rooms. Should you stay with 2 babies in the same room, please contact us here, so that we can check if it is possible.

General discounts:

  • Children from 2 to 13 years old: The first child benefits from a 50% discount, The second child benefits from a 50% discount

Good to know: Discounts for children apply as long as they share the room with 2 adults or 2 people paying the adult rate.

  • The maximum room occupancy is 4 people. Please note: The accommodation does not admit a fifth person in the same room, neither adults nor children. 

  • Single occupancy surcharge: 100%, i.e., the same price as for two people in a double room.

Pet Policy

Pets are not permitted in this accommodation.

Tourism tax

The tourism tax isn't included in the booking price, as it's mandatory to pay this tax directly at the hotel reception. Children under the age of 16 are exempt from this tax. 
The tourism tax in a 4 * Hotel is 1.98 € per person and night.

What our customers are saying about the accommodation

7.3
Good
Based on 2243 reviews

Photos shared by our customers

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Select a topic to see specific reviews
Food(169)
Staff(153)
Rooms(105)
Cleanliness(88)
Location(46)
Facilities(40)
Buffet(36)
Maintenance(24)
Noise(24)
Spa(20)
Breakfast(19)
Pool(19)
Bed(18)
Bar(17)
Accommodation(17)
Management(16)
Tranquillity(16)
Reception(15)
Comfort(15)
Jacuzzi(13)
Real reviews
All reviews have been carefully checked and verified.
Real reviews
All reviews have been carefully checked and verified.
6.9 Marga Travelled with couple June 2026 English (British) The location is excellent
La ubicación es excelente
English (British) The food is very repetitive..., the room and the bathroom need to be modernised a bit
La comida es muy repetitiva.... , la habitación y el baño necesitan modernizarse un poco
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Good 7.7 Maria Cristina Travelled with couple June 2026 English The reception staff don’t inform you of anything; you have to keep asking all the time. The restau Rant? Wait the text: "Lis camarer@ del rest tofos muy atentos y serviciales" seems garbled. Likely intended: "Los camareros del restaurante son muy atentos y serviciales." Also "la persona de recepción no te informan de nada, tienes que estar preguntando todo el rato .Lis camarer@ del rest tofos muy atentos y serviciales" Provide coherent translation: The reception staff don’t inform you of anything; you have to keep asking all the time. The waiters in the restaurant are very attentive and helpful.
la persona de recepción no te informan de nada, tienes que estar preguntando todo el rato .Lis camarer@ del rest tofos muy atentos y serviciales
English (British) When lots of young people travelling alone gather, it’s a mess of shouting and doors slamming; there should be more control.
cuando se concentran gente joven que viajan solos es un desmadre de gritos portazos , ha ro wud haber más control
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Good 6.9 Veronica Travelled with couple June 2026 English (British) It’s near the town centre.
Está cerca del centro
English (British) It feels very old, giving you the sense of being years back.
Es muy antiguo, te da la sensación de estar años atrás.
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Good 8 Javier Travelled with couple May 2026 English (British) Pool and restaurant
Piscina y restaurante
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Very good 1 Cristina Travelled with family May 2026 English (British) There wasn’t anything good, it’s all been problems; this has never happened to me before. The food is passable but the hotel and especially our room were terrifying. We will never come back.
No ha habido nada bueno , todo han sido problemas, nunca antes me había pasado, la comida está pasable pero el hotel y más nuestra habitación fue terrorífico, no volveremos nunca más .
Translation (English - British): When we arrived at the hotel, the room faced a cemetery and our view was of the graves. We asked if they could change the room, but they said they were fully booked. At night, some balcony lights overheat and sparked due to a bad connection. We complained again and the solution they offered in the middle of summer, with no air conditioning (because it didn’t work well), was to close the curtains and the door. It was all very unpleasant, the worst hotel I have stayed in and I travel a lot. I would give it minus 10. There isn’t even a maintenance person available in case anything happens... Terrifying, between one thing and another...
Cuando llegamos al hotel la habitación daba a un cementerio y nuestras vistas eran a las tumbas , intentamos que nos cambiarán la habitación pero comentaron que están al completo, por la noche se encienden unas luces del balcón que hacen mal contacto y saltaban unas chispas , volvimos a quejarnos y la solución que nos dieron en pleno verano y sin aire acondicionado ( porque no funcionaba bien ) que cerráramos la s cortinas y la puerta , fue todo muy desagradable, el peor hotel donde he estado y viajo mucho, les doy un menos 10 , no tienen ni su quiera a alguien de mantenimiento por si pasa cualquier cosa... Terrorífico entre unas cosas y otras ..
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Basic 6.9 Noemi Travelled with couple May 2026 English (British) The staff are friendly. The rooms for the package we paid for are fine as well. I liked the pool and the entertainment staff were very pleasant.
El personal es amable. Las habitaciones para la oferta que pagamos están bien también. La piscina me gustó y los animadores muy simpáticos.
The food is perhaps scarce or of little variety, to be honest. But within the price, it isn’t bad. And what I don’t think is right is that at night they will switch off the three water machines. And the answer when asking if there was a way to get water was that, in the bar, they sold it. Of course, it would probably be a small bottle and priced like a bar. I had to go outside to fetch water. Miraculously, first thing in the morning the water machines were already functioning.
La comida a lo mejor es escasa o poca variedad mejor dicho. Pero dentro del precio no está mal. Y lo que no me parece bien es que por la noche dejarán fuera de servicio las tres maquinas de agua. Y que la contestación de si había forma de conseguir agua fuera que en el bar vendían. Por supuesto seguramente sería botella pequeña y a precio de bar. Tuve que salir afuera a buscar agua. Milagrosamente por la mañana a primera hora las máquinas del agua ya funcionaban
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Good 10 Mariona Travelled with family May 2026 English (British) Eat very varied and good Very friendly and attentive staff Very well located
Menjar molt variat i bo Personal molt amable i atent Molt ben ubicat
English (British) There are no car park zones in the vicinity.
No hi ha zones d'aparcament als voltants
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Excellent 8.7 Jose Ramon Travelled with couple May 2026 English (British) Impossible to park any car
Imposible aparcar ningún coche
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Very good 8.9 Edu Travelled with couple May 2026 They should add another hot tub or expand the existing one, because not everyone who arrives at their scheduled time can use it. Also, they should improve the food, since some dishes lacked flavor.
Haría falta añadir otro jacuzzi o ampliar el que ya está puesto porque no todos los que acuden a su hora pueden disfrutarlo. También, mejorar la comida ja que algunos platos no tenían sabor.
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Very good 8.9 Elisabeth Travelled with family May 2026 English (British) The spa
El spa
English (British): Limited variety of food
La comida poca variedad
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Very good 7.7 Jacinto Travelled with couple May 2026 Tendon I’d have to file a complaint to the management about the rooms at 3:30 in the morning; people were making noise as if it were noon, a lot of commotion at night, and well, the bathtubs in the rooms and the historically the hotels.
Tendría que hacer una queja de la organización sobre las habitaciones a las 3:30 de la mañana hacía un ruido la gente como si fuera las 12:00 del mediodía mucho jaleo de noche y bueno las bañeras en las habitaciones y historian los hoteles
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Good 10 Viki Travelled with couple May 2026 Very varied buffet...everything very clean....
Buffet muy variado..todo muy limpio..
The heated pool was cold...and I was there at the time without kids...and there were kids...I don't get it,
La piscina climatizada estaba fría..y estuve a la hora sin niños...y había niños..no lo entiendo,
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Excellent 3.1 Meri Travelled with family May 2026 English (British) We chose this hotel through Busco un deal, taking advantage of an offer that, on paper, seemed very attractive. We fully understand that it was a promotion, but that cannot justify in any case the level of service we found. We had three rooms booked via Busco un deal and one booked directly with the hotel, which we added later. The rooms we were given with the Busco un deal booking were on the ground floor with virtually no views: they opened onto internal walls and a area like a warehouse for empty bottles, full of rubbish and dirt. The impression was more like an abandoned space than a four‑star hotel. As far as cleanliness is concerned, it was the worst, simply unacceptable. The hotel was very dirty overall. In one of the rooms there was even a dirty sock hanging or placed to cover something on the ceiling. We mentioned this at reception and they paid no attention. In another room the walls were covered in brown stains and there was a smell of feet. The mattresses were old and uncomfortable. Regarding the food, the breakfast was acceptable, but lunches and suppers were disappointing: tasteless dishes of poor quality, fried and with a clear presence of ultra‑processed products. In short, despite taking advantage of an offer, we believe that a four‑star hotel must guarantee minimum standards of quality, cleanliness and comfort. In this case, these standards were not met at all. It should also be noted that the fourth room, which we booked directly with the hotel, was the same but with pool views and new mattresses, yet the cleanliness was not that of a four‑star hotel either. In our view, in a promotion, the service should be the same as otherwise it would not be, or if the sale terms are changed they should be stated in the offer.
Vam escollir aquest hotel a través de Busco un chollo, aprofitant una oferta que, sobre el paperw, semblava molt atractiva. Entenem perfectament que es tractava d’una promoció, però això no pot justificar en cap cas el nivell de servei que ens vam trobar. Teniem tres habitacions amb reserva de busco un chollo i una amb reserva directa a l’hotel, que vam afegir més tard. Les habitacions que ens van donar amb la reserva de busco un chollo, eren a l’entresòl amb vistes pràcticament inexistents: donava a unes parets interiors i a una zona com de magatzem d’ampolles buides, ple de colilles i brutícia. La sensació era més pròpia d’un espai abandonat que no pas d’un hotel de quatre estrelles. Pel que fa a la neteja, va ser el pitjor, senzillament inacceptable. L’hotel estava molt brut en general. En una de les habitacions hi havia fins i tot un mitjó brut penjant o col·locat per tapar alguna cosa del sostre. Això ho vam comentar a la recepciò i no ens van fer ni cas. En una altra habitació les parets eren plenes de taques marrons i feia pudor de peus. Els matalassos eren vells i gens comodes. Pel que fa al menjar, l’esmorzar era correcte, però tant els dinars com els sopars van ser decebedors: plats sense gust, de baixa qualitat, fregits i amb clara presència de productes ultraprocessats. En resum, tot i haver aprofitat una oferta, considerem que un hotel de quatre estrelles ha de garantir uns mínims de qualitat, neteja i confort. En aquest cas, aquests estàndards no s’han complert en absolut. Afegir també que la quarta habitació, que vam reservar directament amb l’hotel, era igual però amb vistes a la piscina i amb matalassos nous, però la neteja tampoc era la de un hotel de 4 estrelles. En el nostre entendre en una promoció, el servei hauria de ser el mateix que ai no ho és o en cas de canviar les condicions de venta s’hauria d’indicar en l’oferta.
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Basic 5.6 Aroa May 2026 ENGLISH Animation
La animación
The triple room had a foldaway bed unsuitable for an adult; we informed reception and they changed the bed, but the mattress was terrible as you could feel every spring, and the pillows were incredibly flat—as if you slept without one. Regarding the food, there was a lot of fuss for what the hotel really is; we would have preferred more variety, as the same dishes tended to appear for both lunch and dinner. On the issue of celiac disease, we spoke with the waiter to mention the intolerance, but it seemed they paid little attention and had almost nothing to offer, neither pasta nor cleanly fried potatoes, or anything. At breakfast they also didn’t have pastries to offer; I asked if they had croissants and they produced one and said there weren’t any more. In short, a very poor service.
La habitación triple pusieron una cama supletoria no apta para un adulto, lo avisamos en la recepción y cambiaron la cama pero el colchón era malísimo ya que te clavabas todos los muelles y las almohadas eran súper planas como su durmieras sin ella. Respecto a la comida mucha pijotada para lo que realmente es el hotel, nos faltó comida más variada ya que se solía poner más o menos lo mismo en la comida y en la cena, sobre el tema de la celiaquia hablamos con el Metre para comentarle la intolerancia pero como que pasó del tema apenas tenían nada para ofrecer ni pasta ni hacer patatas limpias en una freidora ni nada, en el desayuno tampoco tenían bollería para ofrecer les pregunté si tenían cruasanes y me sacaron 1 y me dijeron que no tenían más, la verdad que un servicio pésimo.
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Average 9.1 Carolina Travelled with couple April 2026 English (British) I had a very good time, I had a great time, it’s very quiet and close to all the services. Thank you very much ...
A estado muy bien lo pase genial esta muy tranquilo y cerca de todos los servicios muchas gracias ...
The spa was pathetically disappointing. We booked a time as planned and when we arrived we still managed to enter, but had to leave quickly because the sun loungers were all taken, the pool was nearly cold, the water had children shouting, and the cold, dirty jacuzzi was almost empty. Was this really the highlight we were looking forward to at the hotel? There was hardly anything to choose from for meals, though the breakfast was brilliant.
El spa patetico cogimos hora como estava previsto y cuando llegemos igual entremos salimos en jacusi no se podia acceder las amacas todas llenas la piscina casi fria el agua habia niño venga a gritar y la jacusi de agua fria sucia el agua y casi vacia era lo que mas ilusion nos hacia del hotel🥶 la comida no habia casi nada a triar encambio el desayuno genial
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Excellent 8.6 Risto Travelled solo April 2026 English (British) The place, very nice and quite lively.
El lugar, muy bonito y bastante animacion
English (British) All good, services, food, staff,....
Todo bien , servicios, comida, personal,....
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Very good 8 Ina Travelled with couple April 2026 English (British) The staff are super friendly, everything else is very correct considering the price-quality ratio!!!
El Personal súper amable ,todo lo demás muy correcto teniendo en cuenta calidad precio!!!
English (British) All you can hear is everything!! You seem very refined or like very loud/boisterous people ??‍♀️
Se oye todo !! Pareces muy finas o gente muy escandalosa 🤷🏻‍♀️
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Very good 8.6 Roxana Travelled with family April 2026 English (British) The staff's attention has been very good, and the hotel is in a very good location.
la atención del personal ah sido muy buena, y el hotel esta en una muy buena ubicación
English (British) It’s a bit old-fashioned.
es un poco antiguo
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Very good 7.4 Alberto Travelled with family April 2026 English (British) The spa is very good, even though it’s only one hour a day. The staff are very polite and the entertainment team does very well.
El spa está muy bien aún que solo es una hora al día. El personal muy educado y el equipo animación lo hacen muy bien
English (British) The food was a bit scarce and the all-inclusive package was very poor. Sandwiches, burgers and hot dogs with nothing special. Not much for children.
La comida un poco escasa y el todo incluido muy pobre. Sandwich hamburguesas y perritos sin nada de gracia. Poca cosa para niños
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Good 4.7 Jenifer April 2026 English (British) The spa was the only thing, the water was quite cold.
El spa lo único que el agua estaba bastante fria
English (British) The room leaves a lot to be desired; we had a broken chest of drawers. What astonished me greatly was that the room didn’t have a fridge.
La habitación deja mucho que desear teníamos una cajonera rota. Algo que me alucino muchísimo esque la habitación no tuviera nevera
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Htop Royal Star & SPA
Lloret de Mar
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Hotel information

Htop Royal Star & SPA

Avinguda Vila de Blanes, 70, Lloret de Mar
7.3
2243 reviews
Staff
Very good
Price Quality Ratio
Good
Hotel Facilities
Good
Cleanliness
Good
7.3
2243 reviews
Staff
Very good
Price Quality Ratio
Good
Hotel Facilities
Good
Cleanliness
Good
Food
Good
Rooms
Good
Check-in and check-out times
Check in
From 14:00
Check out
Before 10:00
Hotel location
See map
Facilities and services

Main Areas

24 h reception
Heating
Air-conditioning in the main facilities
Lift

Restaurant

Restaurant
Bar
Vending machine
Snack bar

Wifi and Internet

Wi-Fi
Free Wi-Fi in common areas

Main Hotel Services

Meeting Room
Currency exchange
Free Luggage Room
Safe at the reception
ATM/cash machine at the hotel

Spa and wellness

Sauna
Jacuzzi
Turkish bath

Swimming pools

Indoor swimming pool
Outdoor Pool (summer)

Facilities

Garden
Balcony
Ping Pong
Pool table
Lounge with TV
Zona de juegos
Business Center
Solarium

Children and animation

Children's Club
Live entertainment
Check-in/out and other info
Breakfast: from 8:00h to 10:00h.
Lunch hours: from 13:00h to 15:00h.
Dining hours: from 19:30hh to 21:30h.
Bar-cafeteria opening hours: from 9:00h to 1:00h.
Safe deposit box: 1 night: 8€ ; 7 nights: 30€. Deposit of 10€.
About the spa: fee 10 € per person in 30 minute shifts. Hours from Monday to Sunday from 11:00h to 18:45h. Please note to make an appointment at the hotel reception as there is limited capacity. Minors can only access the indoor pool.
Indoor swimming pool: Monday to Sunday from 11:00h to 18:45h.
Outdoor swimming pool: open all year round from 10:00h. to 19:00h (approximate hours), you can access whenever you want!
Gym: free and open 24 hours a day.

Parking

The accommodation has an indoor car park with extra charge
  • 18€ / Per night
Check directly with the accommodation if they offer the possibility of booking the car park space in advance.

Pet Policy

Pets are not permitted in this accommodation.

Where you’ll be

Address: Avinguda Vila de Blanes, 70
Htop Royal Star & SPA Avinguda Vila de Blanes, 70
About the accommodation

The htop Royal Star & Spa 4* hotel is located in the tourist town of Lloret de Mar, on the Costa Brava, in the province of Girona.

The hotel has 24-hour reception, free Wi-Fi, air conditioning, heating, bar-cafeteria service and restaurant where they offer breakfast, lunch and dinner.

For the summer season they have: a terrace with sun loungers where you can find the outdoor pool and entertainment for adults and children, great!

In addition, the accommodation has an area with an indoor swimming pool.

It has a total of 397 rooms. All of them are equipped with air conditioning, heating, free wifi connection, desk, telephone, television and bathroom with shower or bathtub and hairdryer. All rooms are exterior and have a balcony.

Thanks to its location you will be 1 km from the center and just over 850 meters from the beach of Fenals. We recommend visiting other tourist towns in the area such as Canyelles, Tossa de Mar (Blanes, Costa Brava) or Malgrat de Mar (Barcelona Coast).

Book now at the htop Royal Star & Spa 4 * and enjoy a few days on the Costa Brava.

 

 

What our customers are saying about the accommodation

7.3
Good
Based on 2243 reviews

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Select a topic to see specific reviews
Food(169)
Staff(153)
Rooms(105)
Cleanliness(88)
Location(46)
Facilities(40)
Buffet(36)
Maintenance(24)
Noise(24)
Spa(20)
Breakfast(19)
Pool(19)
Bed(18)
Bar(17)
Accommodation(17)
Management(16)
Tranquillity(16)
Reception(15)
Comfort(15)
Jacuzzi(13)
Real reviews
All reviews have been carefully checked and verified.
Real reviews
All reviews have been carefully checked and verified.
6.9 Marga Travelled with couple June 2026 English (British) The location is excellent
La ubicación es excelente
English (British) The food is very repetitive..., the room and the bathroom need to be modernised a bit
La comida es muy repetitiva.... , la habitación y el baño necesitan modernizarse un poco
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Good 7.7 Maria Cristina Travelled with couple June 2026 English The reception staff don’t inform you of anything; you have to keep asking all the time. The restau Rant? Wait the text: "Lis camarer@ del rest tofos muy atentos y serviciales" seems garbled. Likely intended: "Los camareros del restaurante son muy atentos y serviciales." Also "la persona de recepción no te informan de nada, tienes que estar preguntando todo el rato .Lis camarer@ del rest tofos muy atentos y serviciales" Provide coherent translation: The reception staff don’t inform you of anything; you have to keep asking all the time. The waiters in the restaurant are very attentive and helpful.
la persona de recepción no te informan de nada, tienes que estar preguntando todo el rato .Lis camarer@ del rest tofos muy atentos y serviciales
English (British) When lots of young people travelling alone gather, it’s a mess of shouting and doors slamming; there should be more control.
cuando se concentran gente joven que viajan solos es un desmadre de gritos portazos , ha ro wud haber más control
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Good 6.9 Veronica Travelled with couple June 2026 English (British) It’s near the town centre.
Está cerca del centro
English (British) It feels very old, giving you the sense of being years back.
Es muy antiguo, te da la sensación de estar años atrás.
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Good 8 Javier Travelled with couple May 2026 English (British) Pool and restaurant
Piscina y restaurante
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Very good 1 Cristina Travelled with family May 2026 English (British) There wasn’t anything good, it’s all been problems; this has never happened to me before. The food is passable but the hotel and especially our room were terrifying. We will never come back.
No ha habido nada bueno , todo han sido problemas, nunca antes me había pasado, la comida está pasable pero el hotel y más nuestra habitación fue terrorífico, no volveremos nunca más .
Translation (English - British): When we arrived at the hotel, the room faced a cemetery and our view was of the graves. We asked if they could change the room, but they said they were fully booked. At night, some balcony lights overheat and sparked due to a bad connection. We complained again and the solution they offered in the middle of summer, with no air conditioning (because it didn’t work well), was to close the curtains and the door. It was all very unpleasant, the worst hotel I have stayed in and I travel a lot. I would give it minus 10. There isn’t even a maintenance person available in case anything happens... Terrifying, between one thing and another...
Cuando llegamos al hotel la habitación daba a un cementerio y nuestras vistas eran a las tumbas , intentamos que nos cambiarán la habitación pero comentaron que están al completo, por la noche se encienden unas luces del balcón que hacen mal contacto y saltaban unas chispas , volvimos a quejarnos y la solución que nos dieron en pleno verano y sin aire acondicionado ( porque no funcionaba bien ) que cerráramos la s cortinas y la puerta , fue todo muy desagradable, el peor hotel donde he estado y viajo mucho, les doy un menos 10 , no tienen ni su quiera a alguien de mantenimiento por si pasa cualquier cosa... Terrorífico entre unas cosas y otras ..
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Basic 6.9 Noemi Travelled with couple May 2026 English (British) The staff are friendly. The rooms for the package we paid for are fine as well. I liked the pool and the entertainment staff were very pleasant.
El personal es amable. Las habitaciones para la oferta que pagamos están bien también. La piscina me gustó y los animadores muy simpáticos.
The food is perhaps scarce or of little variety, to be honest. But within the price, it isn’t bad. And what I don’t think is right is that at night they will switch off the three water machines. And the answer when asking if there was a way to get water was that, in the bar, they sold it. Of course, it would probably be a small bottle and priced like a bar. I had to go outside to fetch water. Miraculously, first thing in the morning the water machines were already functioning.
La comida a lo mejor es escasa o poca variedad mejor dicho. Pero dentro del precio no está mal. Y lo que no me parece bien es que por la noche dejarán fuera de servicio las tres maquinas de agua. Y que la contestación de si había forma de conseguir agua fuera que en el bar vendían. Por supuesto seguramente sería botella pequeña y a precio de bar. Tuve que salir afuera a buscar agua. Milagrosamente por la mañana a primera hora las máquinas del agua ya funcionaban
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Good 10 Mariona Travelled with family May 2026 English (British) Eat very varied and good Very friendly and attentive staff Very well located
Menjar molt variat i bo Personal molt amable i atent Molt ben ubicat
English (British) There are no car park zones in the vicinity.
No hi ha zones d'aparcament als voltants
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Excellent 8.7 Jose Ramon Travelled with couple May 2026 English (British) Impossible to park any car
Imposible aparcar ningún coche
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Very good 8.9 Edu Travelled with couple May 2026 They should add another hot tub or expand the existing one, because not everyone who arrives at their scheduled time can use it. Also, they should improve the food, since some dishes lacked flavor.
Haría falta añadir otro jacuzzi o ampliar el que ya está puesto porque no todos los que acuden a su hora pueden disfrutarlo. También, mejorar la comida ja que algunos platos no tenían sabor.
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Very good 8.9 Elisabeth Travelled with family May 2026 English (British) The spa
El spa
English (British): Limited variety of food
La comida poca variedad
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Very good 7.7 Jacinto Travelled with couple May 2026 Tendon I’d have to file a complaint to the management about the rooms at 3:30 in the morning; people were making noise as if it were noon, a lot of commotion at night, and well, the bathtubs in the rooms and the historically the hotels.
Tendría que hacer una queja de la organización sobre las habitaciones a las 3:30 de la mañana hacía un ruido la gente como si fuera las 12:00 del mediodía mucho jaleo de noche y bueno las bañeras en las habitaciones y historian los hoteles
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Good 10 Viki Travelled with couple May 2026 Very varied buffet...everything very clean....
Buffet muy variado..todo muy limpio..
The heated pool was cold...and I was there at the time without kids...and there were kids...I don't get it,
La piscina climatizada estaba fría..y estuve a la hora sin niños...y había niños..no lo entiendo,
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Excellent 3.1 Meri Travelled with family May 2026 English (British) We chose this hotel through Busco un deal, taking advantage of an offer that, on paper, seemed very attractive. We fully understand that it was a promotion, but that cannot justify in any case the level of service we found. We had three rooms booked via Busco un deal and one booked directly with the hotel, which we added later. The rooms we were given with the Busco un deal booking were on the ground floor with virtually no views: they opened onto internal walls and a area like a warehouse for empty bottles, full of rubbish and dirt. The impression was more like an abandoned space than a four‑star hotel. As far as cleanliness is concerned, it was the worst, simply unacceptable. The hotel was very dirty overall. In one of the rooms there was even a dirty sock hanging or placed to cover something on the ceiling. We mentioned this at reception and they paid no attention. In another room the walls were covered in brown stains and there was a smell of feet. The mattresses were old and uncomfortable. Regarding the food, the breakfast was acceptable, but lunches and suppers were disappointing: tasteless dishes of poor quality, fried and with a clear presence of ultra‑processed products. In short, despite taking advantage of an offer, we believe that a four‑star hotel must guarantee minimum standards of quality, cleanliness and comfort. In this case, these standards were not met at all. It should also be noted that the fourth room, which we booked directly with the hotel, was the same but with pool views and new mattresses, yet the cleanliness was not that of a four‑star hotel either. In our view, in a promotion, the service should be the same as otherwise it would not be, or if the sale terms are changed they should be stated in the offer.
Vam escollir aquest hotel a través de Busco un chollo, aprofitant una oferta que, sobre el paperw, semblava molt atractiva. Entenem perfectament que es tractava d’una promoció, però això no pot justificar en cap cas el nivell de servei que ens vam trobar. Teniem tres habitacions amb reserva de busco un chollo i una amb reserva directa a l’hotel, que vam afegir més tard. Les habitacions que ens van donar amb la reserva de busco un chollo, eren a l’entresòl amb vistes pràcticament inexistents: donava a unes parets interiors i a una zona com de magatzem d’ampolles buides, ple de colilles i brutícia. La sensació era més pròpia d’un espai abandonat que no pas d’un hotel de quatre estrelles. Pel que fa a la neteja, va ser el pitjor, senzillament inacceptable. L’hotel estava molt brut en general. En una de les habitacions hi havia fins i tot un mitjó brut penjant o col·locat per tapar alguna cosa del sostre. Això ho vam comentar a la recepciò i no ens van fer ni cas. En una altra habitació les parets eren plenes de taques marrons i feia pudor de peus. Els matalassos eren vells i gens comodes. Pel que fa al menjar, l’esmorzar era correcte, però tant els dinars com els sopars van ser decebedors: plats sense gust, de baixa qualitat, fregits i amb clara presència de productes ultraprocessats. En resum, tot i haver aprofitat una oferta, considerem que un hotel de quatre estrelles ha de garantir uns mínims de qualitat, neteja i confort. En aquest cas, aquests estàndards no s’han complert en absolut. Afegir també que la quarta habitació, que vam reservar directament amb l’hotel, era igual però amb vistes a la piscina i amb matalassos nous, però la neteja tampoc era la de un hotel de 4 estrelles. En el nostre entendre en una promoció, el servei hauria de ser el mateix que ai no ho és o en cas de canviar les condicions de venta s’hauria d’indicar en l’oferta.
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Basic 5.6 Aroa May 2026 ENGLISH Animation
La animación
The triple room had a foldaway bed unsuitable for an adult; we informed reception and they changed the bed, but the mattress was terrible as you could feel every spring, and the pillows were incredibly flat—as if you slept without one. Regarding the food, there was a lot of fuss for what the hotel really is; we would have preferred more variety, as the same dishes tended to appear for both lunch and dinner. On the issue of celiac disease, we spoke with the waiter to mention the intolerance, but it seemed they paid little attention and had almost nothing to offer, neither pasta nor cleanly fried potatoes, or anything. At breakfast they also didn’t have pastries to offer; I asked if they had croissants and they produced one and said there weren’t any more. In short, a very poor service.
La habitación triple pusieron una cama supletoria no apta para un adulto, lo avisamos en la recepción y cambiaron la cama pero el colchón era malísimo ya que te clavabas todos los muelles y las almohadas eran súper planas como su durmieras sin ella. Respecto a la comida mucha pijotada para lo que realmente es el hotel, nos faltó comida más variada ya que se solía poner más o menos lo mismo en la comida y en la cena, sobre el tema de la celiaquia hablamos con el Metre para comentarle la intolerancia pero como que pasó del tema apenas tenían nada para ofrecer ni pasta ni hacer patatas limpias en una freidora ni nada, en el desayuno tampoco tenían bollería para ofrecer les pregunté si tenían cruasanes y me sacaron 1 y me dijeron que no tenían más, la verdad que un servicio pésimo.
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Average 9.1 Carolina Travelled with couple April 2026 English (British) I had a very good time, I had a great time, it’s very quiet and close to all the services. Thank you very much ...
A estado muy bien lo pase genial esta muy tranquilo y cerca de todos los servicios muchas gracias ...
The spa was pathetically disappointing. We booked a time as planned and when we arrived we still managed to enter, but had to leave quickly because the sun loungers were all taken, the pool was nearly cold, the water had children shouting, and the cold, dirty jacuzzi was almost empty. Was this really the highlight we were looking forward to at the hotel? There was hardly anything to choose from for meals, though the breakfast was brilliant.
El spa patetico cogimos hora como estava previsto y cuando llegemos igual entremos salimos en jacusi no se podia acceder las amacas todas llenas la piscina casi fria el agua habia niño venga a gritar y la jacusi de agua fria sucia el agua y casi vacia era lo que mas ilusion nos hacia del hotel🥶 la comida no habia casi nada a triar encambio el desayuno genial
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Excellent 8.6 Risto Travelled solo April 2026 English (British) The place, very nice and quite lively.
El lugar, muy bonito y bastante animacion
English (British) All good, services, food, staff,....
Todo bien , servicios, comida, personal,....
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Very good 8 Ina Travelled with couple April 2026 English (British) The staff are super friendly, everything else is very correct considering the price-quality ratio!!!
El Personal súper amable ,todo lo demás muy correcto teniendo en cuenta calidad precio!!!
English (British) All you can hear is everything!! You seem very refined or like very loud/boisterous people ??‍♀️
Se oye todo !! Pareces muy finas o gente muy escandalosa 🤷🏻‍♀️
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Very good 8.6 Roxana Travelled with family April 2026 English (British) The staff's attention has been very good, and the hotel is in a very good location.
la atención del personal ah sido muy buena, y el hotel esta en una muy buena ubicación
English (British) It’s a bit old-fashioned.
es un poco antiguo
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Very good 7.4 Alberto Travelled with family April 2026 English (British) The spa is very good, even though it’s only one hour a day. The staff are very polite and the entertainment team does very well.
El spa está muy bien aún que solo es una hora al día. El personal muy educado y el equipo animación lo hacen muy bien
English (British) The food was a bit scarce and the all-inclusive package was very poor. Sandwiches, burgers and hot dogs with nothing special. Not much for children.
La comida un poco escasa y el todo incluido muy pobre. Sandwich hamburguesas y perritos sin nada de gracia. Poca cosa para niños
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Good 4.7 Jenifer April 2026 English (British) The spa was the only thing, the water was quite cold.
El spa lo único que el agua estaba bastante fria
English (British) The room leaves a lot to be desired; we had a broken chest of drawers. What astonished me greatly was that the room didn’t have a fridge.
La habitación deja mucho que desear teníamos una cajonera rota. Algo que me alucino muchísimo esque la habitación no tuviera nevera
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