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Where you’ll be
Alegria Fenix Family
Paseo Central, 44, Urbanización Playa Serena, Roquetas de Mar
7.4
1494 reviews
More Info
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Everything you need to know
This deal includes
- Hotel Alegria Fenix Family 4* in Roquetas de Mar.
- Available with Breakfast, Half Board with Full Board and ALL INCLUSIVE basis.
This deal is available for travelling: until September 8.
Meals & more
Click here to discover everything about the All-Inclusive
Why this destination is a must-visit
Roquetas de Mar: endless beaches and the authentic charm of Almería’s coastline
With its incredibly flat coastline and enviable year-round climate, this former fishing village has evolved into a complete holiday destination without losing its authentic seaside soul.
What you can’t miss:
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Huge beaches with space for everyone: Forget about waking up early to claim your spot on the sand. Beaches like Aguadulce or Playa Serena are kilometres long, wonderfully wide and covered in soft sand that’s comfortable underfoot. There’s more than enough room to relax at your own pace.
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Santa Ana Castle and the Harbour: The cultural heart of Roquetas de Mar. This beautifully restored 17th-century fortress can be visited free of charge. Right next to it, you’ll find the fishing harbour, the perfect place to watch the boats come and go while soaking up the local atmosphere.
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Punta Entinas-Sabinar Natural Park: A stunning natural paradise that begins where the hotels end. Expect endless virgin dunes, pine-lined trails and peaceful wetlands where spotting wild flamingos is surprisingly easy. A beautiful contrast to the beach atmosphere.
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The paradise of free tapas: Just like throughout Almería, every drink comes with a complimentary tapa and, you usually get to choose it yourself from the menu. Head to the harbour area or the town centre and enjoy fried fish, traditional migas or slow-cooked meat dishes for little more than the price of a couple of beers.
Our recommendation: If you’re travelling with children, or simply love animals, the Roquetas Aquarium is a fantastic visit. It’s the largest aquarium in Andalusia, where you can see everything from sharks to interactive touch pools with starfish.
Information regarding Single Rooms and Family Discounts
- Babies from 0 to 1 years old: the first child stays for free, sharing bed with 2 adults in double and triple rooms.
- In case you want to travel with 2 babies in the same room, you will have to contact us here so we can check if it is possible.
General discounts:
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Children from 2 to 11 years old in Room Only, Bed & Breakfast with Half Board and Full Board: the 1st stays FREE and the 2nd benefits from a 50% discount.
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Children from 2 to 11 years old in All Inclusive: the 1st one stays paying an approximate amount of 18€ per night and the 2nd one stays with a discount that you will see applied in the booking process.
Discounts between 01-07-2024 and 30-08-2024:
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Children from 2 to 11 years old in Room Only, Bed & Breakfast with Half Board and Full Board: the 1st benefits from a 75% discount and the 2nd benefits from a 50% discount.
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Children from 2 to 11 years old in All Inclusive: the 1st and 2nd with a discount that you will see applied in the booking process.
Good to know: Discounts for children apply as long as they sleep in the same room with 2 adults or 2 people paying the adult rate.
Important: if your stay crosses a period with different discounts, you will see that the most restrictive (i.e. the lowest discount) is applied. Here is an example: if you travel from June 28 to July 3, children 5 years old will not travel free, they will benefit from a 75% discount.
- The maximum capacity of the rooms is 4 people.
- The accommodation does not admit a 5th place in the same room, either adult or child.
- Single room surcharge: it is approximately 60%, already applied in the prices that you will see during the booking process.
Pet Policy
This accommodation allows pets with the following conditions:
- Maximum weight: 8 kg/pet
- Price: 10 €/night and pet
- A maximum of one pet per room is allowed.
- Pets are not allowed in the main areas of the hotel.
What our customers are saying about the accommodation
7.4
Good
Based on 1494 reviews
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Real reviews
All reviews have been carefully checked and verified.
Real reviews
All reviews have been carefully checked and verified.
Mi experiencia en este hotel a sido nefasta. La comida es mala y escasa, la piscina súper saturada de gente. Me robaron dos toallas de mis hijos y la recepción no quiso saber nada de nada. La habitación pobre, con los somieres roidos por las esquinas, las paredes manchadas. No volveré jamás por ahí.
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Average
El hotel necesita una reforma, está muy masificado y el buffet ha sido de los peores que he visto nunca
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Average
El personal de animación espectácular....y lo mejor es que es turismo nacional la mayoría que se agradece no sentirte el extranjero en tu propio país
The variety of food
La variedad de comida
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Very good
En general el alojamiento con todo lo necesario para pasar unos días de vacaciones, comida variada y en cuanto a la piscina encontramos hamacas sin problema.
Solicite una habitación en la primera planta debido a que tengo discapacidad y lo tuvieron en cuenta, dándome una habitación acorde a mis necesidades.
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Excellent
Lo mejor es las zona de la piscina , y la relación calidad precio
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Very good
Atencion muy buena, nos dieron unas chuches para perritos ya que iban las mascotas. El bufet bastante equilibrado y muy rico. La habitación era enorme ya que habia una cama de matrimonio y dos individuales y la limpieza impecable, sobretodo la atencion de las limpiadoras.
The lack of communication from the central office to the hotel we stayed in: we called twice to ask if we could bring both dogs because they only accepted one, and due to a family emergency I had to take them. The central office said it was no problem and that on arrival I should tell reception and pay the fee. Imagine our surprise when we arrived and the hotel had no record of this and refused to let us in until I showed them the calls... they said that if the central office had said yes, then it was yes... but they should inform the hotel or send an email as proof to guests so these problems do not happen in future... aside from this issue, the service was excellent.
La falta de comunicación por parte de la central con el hotel en el que nos alojamos ya que llamamos 2 veces para preguntar si podiamos llevar a los 2 perros porque solo aceptaban 1 y por una emergencia familiar me los tenia que llevar. Total que en la centrale dijeron que sin problema que al llegar a recepción que lo dijera y pagara el coste. Cual fue nuestra sorpresa cuando llegamos que en el hotel no tenian constancia de nada y no querian dejarnos hasta que les enseñé las llamadas....y dijeron que si en la central dijeron que si pues era que si...pero deberian avisar al hotel o mandar un correo como justificante a los huespedes para que no ocurra estos problemas en un futuro....aun quitando este problema la atención fue estupenda.
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Excellent
Buena limpieza y agusto
Very poor meals are not what you expect from a supposed four-star hotel
Las comidas muy malas no es de un hotel 4 estrellas falso
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Average
Los animadores geniales....Antonio un crack
The food is a bit repetitive
La comida algo repetitiva
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Excellent
La salida, ver desaparecer el hotel por el retrovisor
Terrible customer service, rooms with countless problems, damp smell, lack of food, repetition, awful
Atencion al publico nefasta, habitaciones cin millones de problemas, olor a humedad, falta de comida, repetición, fatal
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Basic
Hotel muy familiar.
Habitaciones grandes
Buen servicio de limpieza.
Ubicación cerca de la playa.
In the buffet restaurant they should add another toaster at breakfast time, as it was very crowded and there were long queues.
And the show cooking needs an extra chef, because the same happened there — long queues.
Three lifts are not enough.
They should also replace the pool sunbeds, as some were very worn and the sunbed frames dug in.
En el restaurante buffet deberían poner algún tostador más en la hora del desayuno, ya que estaba muy masificado y había que hacer largar colas.
Y en el show cooking un cocinero más, porque pasaba lo mismo, largas colas.
3 ascensores se quedan cortos .
Y deberían renovar las hamacas de las piscinas, ya que algunas estaban muy desgastadas y se te clavaba la estructura de la hamaca.
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Good
Amabilidad del personal.
The rooms need a refresh, although they are very spacious. The food selection is limited and, if you stay for several days, it can become repetitive.
Necesita un lavado de cara en las habitaciones, aunque es cierto que son muy grandes. La variedad de la comida es escasa y, si estás unos cuantos días, puede llegar a ser repetitiva.
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Good
Lo "mejor" que diría..servicio de reposición constante en bufete,comida poca variedad pero bastante decente, servicio de animación y socorrista en piscina
The hotel is quite run-down; some bathrooms are pretty shabby. In my room — and from what I heard — there were ant infestations on the first day; we had to shake them out of the beach basket. I mentioned it and they fumigated. The toilet cistern was broken — they may have fixed it. One of the worst things was the lifts: to give you an idea, on the day we left I carried my suitcases down three flights because every floor had queues for the lifts — far too many people for three small, rather old lifts. In short, price-wise it’s OK, but in terms of quality I don’t think it deserves four stars and it has a lot of room for improvement.
El hotel está bastante envejecido,hay baños que son bastante cutres,en mi habitación y por lo que oí..habían plagas de hormigas el primer día a sacudidas las sacábamos del capazo de la playa,lo comente y fumigaron. La cisterna del baño rota .igual lo arreglaron y creo que algo de lo peor...los ascensores por hacer una idea el día que nos fuimos baje 3pisos con las maletas por qué en todas las plantas habían colas para cogerlos demasiada gente para 3ascensores pequeños y bastante viejos en fin precio...si calidad para mí no de un 4* tiene mucho que mejorar
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Good
El sitio muy bonito,piscina muy chula,bar acogedor y personal muy agradable y muy currantes.super cerca de la playa ,hemos estado muy agosto.
Great value for money
Calidad precio genial
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Excellent
La habitación familiar muy amplia y cómoda y la atención del personal inmejorable
The picnic was very poor. Improve the sandwich fillings.
El picnic muy pobre. A mejorar el relleno de los sándwiches
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Excellent
La zona de piscina genial y la animación muy bien.
The buffet food was quite repetitive. Very little choice. One day they served churros with chocolate for breakfast but when we went down at 9am they had already run out and did not bring out any more. Unpleasant detail, as during the scheduled serving time everyone should have the same options.
La comida del buffet bastante repetitiva. Muy poco donde elegir. Un día pusieron churros con chocolate para desayunar pero cuando bajamos a las 9 ya se había terminado y no sacaron más. Detalle feo ya que dentro del horario de comida debemos tener todos las mismas opciones.
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Good
El tobogán para el niño fenomenal, la comida estaba bien
There wasn’t much entertainment and I don’t know why the room has to be vacated so early
No había mucha animación y la habitación no se porque hay que dejarla tan pronto
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Excellent
El hotel es perfecto tanto si quieres ir en familia como en pareja o con amigos. Está cerca de la playa y el paseo marítimo es un espectáculo por las noches. Tienen muchas actividades programadas todos los días, tanto para niños como para adultos. Al principio tenía dudas sobre cómo sería el buffet porque había encontrado muchas reseñas negativas sobre que la comida era repetitiva, pero bajo mi punto de vista no es así. Todos los días habían cosas que variaban y cosas que siempre eran las mismas, pero como en todos los buffet de hotel.
What I would improve are the rooms. To be honest it wasn’t very attractive and the bathroom door in our room was very worn, but at the end of the day that’s a matter of taste and you don’t spend that much time in the room, and it was quite clean. One thing that wasn’t available and that I would have liked is the option of drinks being included.
Lo que mejoraría son las habitaciones. La verdad es que no era muy bonita y la puerta del baño de nuestra habitación estaba muy desgastada, pero al fin y al cabo eso es cuestión de gustos y en la habitación tampoco se pasa tanto tiempo, y además estaba bastante limpia. Algo que no había y que me hubiera gustado es tener la opción de las bebidas incluidas.
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Very good
La persona encargada de la limpieza en nuestra habitación era un encanto de amable, servicial y eficiente su nombre es Sandra y la chica de recepción Sara súper amsble
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Excellent
personal mente estoy muy satisfecho del hotel,personal muy amable,comida super bien, a itacion acogedora, en realidad ninguna queja.
as a remark, the pool is a bit small,
como comentario la piscina se queda pequeña,
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Excellent
Excelente relación calidad-precio. Quizás es más bien un hotel de 3* pero todo está bastante bien. Buena variedad en las comidas, piscina con buen tamaño (obviamente tienes que llegar a buena hora para pillar tumbonas), habitación amplia.
The cleanliness leaves something to be desired. When we were given the room there were food scraps from previous guests on the floor, sand from the beach was noticeable on the floor and by the bathroom door. The hotel itself is fine but could do with a bit of renovation. It takes about 7-8 minutes on foot to reach the beach.
La limpieza deja que desear. Cuando nos dieron la habitación, había restos de comida de los anteriores huéspedes por el suelo, se notaba la arena de la playa por el suelo y al cerrar la puerta del baño. El hotel en sí está bien pero le vendría bien una reformilla. Para llegar a la playa, te lleva unos 7-8 minutos a pie.
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Very good
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