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5.3
Pleasant
See 21 reviews
Staff
Very good
Price Quality Ratio
Pleasant
Cleanliness
Pleasant
5.3
Pleasant
See 21 reviews
Staff
Very good
Price Quality Ratio
Pleasant
Cleanliness
Pleasant
Hotel Facilities
Pleasant
Rooms
Disappointing
Food
Disappointing
​Facilities and services
Swimming pools
Baby cribs
Wifi and Internet
See all services and facilities
Check-in and check-out times
Check-in
from 14:00
Check-out
before 12:00
Windsor Rua das Hortas 4C
Hotel location
See map
Accommodation features
Internal parking
Windsor
Customer photos

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Facilities and services

Main Areas

24 h reception
Lift

Restaurant

Bar

Main Hotel Services

Meeting Room
Safe at the reception
Multilingual employees

Pets

Not Pet-Friendly

Facilities

Balcony
Solarium

Swimming pools

Scuba Diving Facilities

Baby cribs

Cots available at the hotel (Extra Fee and Request in Advance)

Wifi and Internet

Free Wi-Fi

Transfers / Transfer

Shuttle to the airport (check fee)

Room services

These services are general and may vary according to the type of room.

General room services

TV
Telephone
Bedding available
Towels available
Final cleaning
Daily Cleaning
Safe to be paid at reception

Bathroom

Bathtub
Shower

Kitchen

Fridge

Check-in/out and other info
Cots: 6,5 per night per child

Parking

The accommodation has an indoor car park
Check directly with the accommodation if they offer the possibility of booking the car park space in advance.

Pet Policy

Pets are not permitted in this accommodation.

About the accommodation

Hotel Windsor: comfort and perfect location in the heart of Funchal

Discover the Windsor Hotel, an ideal choice for those looking to enjoy Madeira in a privileged location in the heart of Funchal.

This cozy hotel stands out for its rooftop pool, from where you can relax while overlooking the city and the surroundings. It also has a restaurant, bar and spaces designed for your rest after a day of exploration.

Located a few steps from the historic center, you will be very close to emblematic places, stores, restaurants and the port. A perfect base to discover the essence of the island without the need for long journeys.

Make your holiday to Madeira a simple, pleasant and well located experience.

Some of the services listed may require a fee. You can check the rates directly at the accommodation. All information in this listing is subject to change by the accommodation. If you have any questions, please contact us.

Tourism tax

The tourist tax is not included in the final price of your booking and must be paid at reception on the day of arrival. Children up to 12 years old are exempt from this tax.
The tourism tax in a 4 * Hotel is 2 € per person and night.

What our travellers say

5.3
Pleasant
Based on 21 reviews
Real reviews
All reviews are checked and verified.
Real reviews
All reviews are checked and verified.
4.3 Ernest Travelled with family July 2017 The offer you propose is good
La oferta que proponeis es buena
The hotel is far below expectations on the subject of food, breakfast and especially dinner.
El hotel está muy por debajo de las expectativas en el tema comida, desayuno y especialmente cena.
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Disappointing
1.8 Alessandro August 2016 It was my worst holiday ever!!! I felt ripped off!!! I will never travel with you again.
Ha sido mi peor viaje!!!Me he sentido estafado!!!Nunca más volveré a viajar con Ustedes.
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Disappointing
5.7 Margarita Travelled with  friends August 2016 Very good experience, I liked the island in general and its people. The holiday was good in every way. The hotel was very well located although it did not deserve 4 stars in terms of services. Good attention from the agency staff.
Muy buena experiencia, me gustó la isla en general y su gente. El viaje bien en todos los sentidos, El hotel muy bien situado aunque no merecía 4 estrellas en cuanto a servicios. Buena atención del personal de la agencia.
The hotel's breakfast was meager and monotonous.
El desayuno del hotel escaso y monótono.
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Pleasant
7.7 Sujeili Travelled with couple August 2016 It has been a wonderful holiday.
Ha sido un viaje maravilloso.
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Very good
6.7 Ismael Travelled with couple August 2016 the friendliness and kindness of the people working in the hotel. Especially the waiters
la simpatía y la amabilidad de la gente que trabaja en el hotel. Sobre todo los camareros
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Very good
4.2 Fernando Travelled with couple August 2016 The location is unbeatable and the views from the pool on the top floor are very good.
La ubicación es inmejorable y las vistas desde la piscina en el último piso muy buenas.
I think this hotel should not be offered as a 4 star hotel, no matter how much it says so on the facade, it does not deserve more than two stars and the expectations that you create when you hire a 4 star hotel are left on the floor when you arrive at the hotel. I hope you take this into account because I would like to continue booking with you and not get this disappointment.
Creo que no se debe ofrecer este hotel como un 4 estrellas, por mucho que lo ponga en la fachada, no merece más de dos y las espectativas que te creas cuando contratas un 4 estrellas quedan por los suelos cuando llegas al hotel. Espero que lo tengáis en cuenta porque me gustaría seguir reservando con vosotros y no llevarme este chasco.
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Disappointing
6.7 Nina Travelled with couple August 2016 Very friendly people. Spectacular landscapes. Tranquility and cleanliness in the streets in spite of the fire and the numerous works.
La gente muy muy amable. Paisajes espectaculares. Tranquilidad y limpieza en las calles a pesar del incendio y de la numerosas obras.
The hotel had no air conditioning!!!! Something unthinkable in a 4 star hotel. The breakfasts were very routine, always the same.... Too many beggars begging in the hotel. The hotel staff is too heavy to offer their services...they overwhelm you in the street.
El hotel no tenía aire acondicionado!!!! Algo impensable en un 4 estrellas. Los desayunos muy rutinarios, siempre lo mismo... Demasiados mendigos pidiendo en hostelería. El personal de hosteleria demasiado pesado para ofrecer sus servicios...te agobian en la calle.
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Very good
8 TP Travelled with couple August 2016 The best thing about the accommodation is its location. Ideal for getting to know the city without the need for additional means of transport. Very nice treatment and everything very clean. Free car park.
Lo mejor del alojamiento es su ubicación. Ideal para conocer la ciudad sin necesidad de medio de transporte adicional. Trato muy agradable y todo muy limpio. Aparcamiento gratuito.
There is no air conditioning in the rooms and the breakfast is very poor in variety.
En las habitaciones no hay aire acondicionado y el desayuno es muy pobre en variedad.
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Fabulous
6.7 Miguel Travelled with couple August 2016 The location of the hotel is very good.
La ubicación del hotel muy buena.
Lack of air conditioning in the room.
La falta de aire acondicionado en la habitación.
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Very good
2.8 Maria Jose Travelled with family August 2016 The staff does what it can with the means it has.
El personal hace lo q puede con los medios q tiene.
No air conditioning, bugs in the rooms, totally obsolete.
No hay aire acondicionado, bichos en las habitaciones, obsoleto total.
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Disappointing
3.3 Vanesa August 2016 The only saving grace were the waiters, who were cordial, and the food, which we complimented the cook on how well he cooked it.
Lo único que se salvaba eran los camareros que eran cordiales y la comida, que felicitamos al cocinero por lo bien cocinaba que estaba
Our holiday was DISASTEROUS. This hotel does not correspond nor can they sell it with the range of stars they give it. Reception with carpet on the floor, which was very dirty, small rooms, poorly lit and above all very dirty. The reception staff was very rude and gave us bad answers. THIS HOTEL DOES NOT HAVE THE CATEGORY THEY GIVE, NOR HOW THEY SELL IT I AM LOOKING FOR A BARGAIN.
Nuestro viaje fue DESASTROSO. Este hotel no corresponde ni lo pueden vender con la categoría de estrellas que le dan. Recepción con moqueta en el suelo, la cual estaba sucísima, habitaciones pequeñas, con poca iluminación y sobre todo muy sucias. El personal de recepción era muy borde y nos dio malas contestaciones. ESTE HOTEL NO TIENE LA CATEGORIA QUE DAN, NI COMO LO VENDE BUSCO UN CHOLLO.
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Disappointing
10 Beatriz Travelled with  friends August 2016 We loved the experience.
Nos ha encantado la experiencia.
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Superb
6.3 Domingo Travelled with couple August 2016
A destacar el personal que trabaja allí, siempre amables y cordiales ayudando en lo que pueden. Puntualidad a la hora de recogernos tanto en el aeropuerto para llevarnos al hotel como luego a la vuelta.
Del hotel lo que no me ha gustado a mi, ni a nadie de los que iban en el viaje, ha sido que no tuvieran aire acondicionado ni en las habitaciones ni en las zonas comunes, excepto una parte del comedor que cuando se llenaba no se notaba para nada, es decir que hemos pasado un calor infernal. El desayuno... penoso; de salado únicamente tenían el queso en lonchas, el jamón york típico, dos o tres tipos de pan y listo. En cuanto a dulces croissant y bollo de la misma masa. Ensalada de fruta, y yogurt con cereales....La comida (en mi caso la cena) no estaba mal, poca variedad y siempre la carne y el pescado eran empanados. La bebida te la cobran a parte pero algo que no me gustó es que si querías cambiar el postre por un cafe, por ejemplo, te decían que no, que el café también lo pagaras a parte. Y todo esto en un hotel que tiene la calificación de 4 estrellas.
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Pleasant
5.2 Izaskun Travelled with family August 2016
La ubicación del Hotel es muy buena ya que permite moverte a pié por el centro de Funchal sin ningún problema. Es de agradecer que ofrezcan parking gratuito en el propio hotel, ya que en caso contrario aparcar en las cercanías podría haber supuesto un problema. Personal del hotel muy atento y con buena disposición de atención al viajero.
No es realmente un hotel de cuatro estrellas: no dispone de aire acondicionado, la piscina es muy pequeña e incluso peligrosa, el comedor no dispone de servicio buffet en las cenas sino que es un menú con sólo dos opciones por plato y con poca variación de un día a otro; las opciones en el buffet del desayuno son bastante limitadas, y en general el mobiliario y equipamientos (WC, duchas,...) del hotel son un tanto anticuados.
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Pleasant
1.8 Juan Pablo Travelled with couple July 2016
El hotel es un 1 estrella en España, lo único bueno la piscina. No tiene aire acondicionado y el desayuno hemos tenido el mismo o mejor en una pensión en Oporto. Nos lo pensaremos a la hora de volver a contratar por aquí.
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Disappointing
3.3 Juan Antonio Travelled with couple July 2016
Buen vuelo y buena ubicacion del hotel
Hotel windsor no se corresponde con un 4 estrellas, ni de lejos, no entiendo la calificacion
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Disappointing
6 Asun Travelled with couple July 2017 No comments Pleasant 5.8 Mario Travelled with couple July 2016 No comments Pleasant 4.2 Purificacion Travelled with family July 2016 No comments Disappointing 7 Oscar Travelled with couple July 2016 No comments Very good
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Frequently asked questions about Windsor

Does the Windsor have wifi connection?

The Windsor offers free Wi-Fi throughout the hotel.

Can I stay with a pet at Windsor?

Pets are not allowed at Windsor.

Is there children's cots available at Windsor?

The Windsor has cots available with direct payment at the hotel (you must request before you start your trip).

Does the Windsor have a 24h reception?

Yes, Windsor has a 24-hour reception.

Is there a bar at Windsor?

Yes, Windsor has a bar.