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7.3
Very good
See 112 reviews
Staff
Very good
Cleanliness
Very good
Rooms
Very good
7.3
Very good
See 112 reviews
Staff
Very good
Cleanliness
Very good
Rooms
Very good
Hotel Facilities
Very good
Price Quality Ratio
Very good
Food
Very good
​Facilities and services
Wifi and Internet
Car Park
Pets
See all services and facilities
Check-in and check-out times
Check-in
from 15:00
Check-out
before 12:00
URH Ciutat de Mataró Camí Ral de la Mercè, 648
Hotel location
See map
Accommodation features
Near the beach
Pet-Friendly
URH Ciutat de Mataró
Customer photos

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Facilities and services

Main Areas

24 h reception
Heating in the main facilities
Air-conditioning in the main facilities
Lift
Access for people with reduced mobility in main areas (no adapted bathroom in the bedrooms)

Restaurant

Restaurant
Bar
Vending machine

Wifi and Internet

Wi-Fi
Free Wi-Fi in common areas

Main Hotel Services

Meeting Room Extra charge
Laundry Service Extra charge
Free Luggage Room
Safe at the reception
Door man

Car Park

Indoor car park Extra charge
Check with the accommodation provider to see if you can reserve a spot. +info

Pets

Pets are allowed (upon request) Extra charge
Pets cannot be left alone in the room
Maximum weight: 20 kg/pet
Price: 10 €/night and pet
Pets are not allowed in the restaurant.
Once you've completed your booking, please contact us and let us know that you're travelling with your pet—we'll notify the accommodation.
There may be specific rules regarding pets (they cannot be left alone in the room, access to certain areas is restricted, etc.).
+info

Facilities

Lounge with TV
Business Center Extra charge

Baby cribs

Free Baby Cot (on request)

Room services

These services are general and may vary according to the type of room.

General room services

TV
Telephone
Heating
Air Conditioning
Free Wi-Fi in the rooms
Desk
Safe

Bathroom

Toilet
Amenities
Shower or bathub
Hairdryer

Check-in/out and other info
Breakfast: Monday to Friday from 07:00 to 11:00; weekends and holidays from 08:00 a.m. to 11:00 a.m.
Lunch hours: from Monday to Sunday from 1:00 pm to 3:30 pm
Dining hours: from Tuesday to Saturday from 20:00h to 22:30h. On Sundays and Mondays the restaurant is closed.
Cot: free. On request and availability.
Indoor car park: € 15.40 / day. According to availability upon your arrival :)
Gym schedule: from 7:00 a.m. to 11 pm

Pet Policy

This accommodation allows pets with the following conditions:
  • Pets cannot be left alone in the room
  • Maximum weight: 20 kg/pet
  • Price: 10 €/night and pet
  • Pets are not allowed in the restaurant.
Important Information: Once you've completed your booking, please send us a message via the contact section to inform us that you will be travelling with your pet. This allows us to notify the accommodation in advance, ensuring everything is prepared for your arrival.

About the accommodation

The URH Ciutat de Mataró 4* hotel is located in the capital of Maresme, in the city of Mataró, the Poniente beach is located 1 km away.


The accommodation has 24-hour reception, so that you can be attended whenever you need it, luggage storage service, wifi, air conditioning and heating and indoor car park for a fee.


It has a total of 121 fully equipped rooms, with a modern and cozy style. They also have wifi connection, air conditioning and heating, television, telephone, safe, desk and bathroom with shower or bathtub, hairdryer and some amenities.


A little more than 1 km away is the promenade of the city and the Poniente Beach. At 800 meters from the hotel is the train station, with frequent trains to the city of Barcelona.

In addition, Mataró has a great cultural heritage, we recommend you to visit the archaeological site of Torre Llauder.


Book now at the URH Ciutat de Mataró 4 * and enjoy a few days in the beautiful city of Maresme.

 

 

Some of the services listed may require a fee. You can check the rates directly at the accommodation. All information in this listing is subject to change by the accommodation. If you have any questions, please contact us.

Tourism tax

The tourist tax is not included in the final price of your booking and must be paid at reception on the day of arrival. Children up to 16 years old are exempt from this tax.
The tourism tax in a 4 * Hotel is 1.98 € per person and night.

What our travellers say

7.3
Very good
Based on 112 reviews
Select a topic to see specific reviews
Rooms4 100%
Staff4 50%
Breakfast4 75%
Maintenance3 100%
Cleanliness2 100%
Location2 100%
Facilities2 100%
Food1 100%
Car Park1 100%
Pets1 100%
Bathroom1 100%
Accommodation1 100%
Real reviews
All reviews are checked and verified.
Real reviews
All reviews are checked and verified.
7.4 Ana Travelled with couple August 2024
El desayuno era completo.
Está genial que acepten perros aunque no tiene terraza ni nada habilitado para los perretes, además la puerta de entrada giratoria les da miedo
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Very good
9.7 Jaume Travelled with couple January 2024
En conjunto todo buena situación, buen servicio i parking gratuito en el mismo hotel
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Superb
9.7 Ara Travelled with couple November 2023
En general todo
La ubicación de la la habitación, interior y con poca privacidad
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Superb
3.2 Sergio Travelled with couple February 2023 Very good location. Your flat TV your soap and moisturizer. The bathtub works very well with its different jets. Maybe some more maintenance won't hurt.
Muy buena ubicación. Su TV plana sus jabón y crema hidratante. La bañera funciona muy bien con sus diferentes chorros. Quizás algo de más mantenimiento no vendrá mal.
It was not at all romantic because when we arrived at the reception, the person who attended us told us that the bottle of cava and some sweets could not be delivered until 11:00 p.m., which was when his partner arrived and he would take it up to the room or go down for it, better than he couldn't because he was alone. Well, the surprise I was thinking of giving my partner went to hell. Well, at 11:30 p.m., I went down to reception because I don't know I knew anything about it. They gave me the hot bottle and a couple of chocolates and that in the room there is a fridge bar that could have been put from the beginning. With an ice bucket and ice it was possible to remedy it. On the other hand, in the room that corresponds to the fourth floor, it was horribly hot, and the air conditioning does not work... the toilet cistern also did not work either.
No fue para nada romántico pues al llegar a recepción el que nos atendió nos dijo que la botella de cava y unos dulces no podía ser hasta las 23h que era cuando llegue su compañero y me la subía a la habitación o bajaba a por ella mejor que el no podía porque estaba solo. Bueno, pues la sorpresa que pensaba darle a mi pareja se fue al garete. Pues a las 23:30 h, bajé a recepción porque no sé sabía nada del tema. Me dieron la botella caliente y un par de bombones y eso que en la habitación hay bar frigorífico que ya la podían haber puesto desde el principio. Con una cubitera y hielo se pudo poner remedio. Por otro lado en la habitación que corresponde a la cuarta planta, hacía un calor horrible, y el aire acondicionado no funciona.. también la cisterna del WC no funcionaba tampoco.
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Disappointing
2.5 Evelin Travelled with couple February 2023 The truth is, I'm used to booking several bargains and as this hotel none was fatal to begin with, it was not as they said in the description of the bottle of cava in the room and Sweet welcome that was never put, the spa also does not work, it has no entertainment at all Hotel compared to all the ones I've booked before, the rooms are super old and the breakfast was terrible. The staff almost didn't see anyone. Ghost hotel in short I do not recommend this hotel to anyone at all we liked it
La verdad estoy acostumbrada ha reservar varios chollos y como este hotel ninguno fatal para empezar no era como decían en la descripción de la botella de cava en habitación y Dulce de bienvenida eso nunca lo pusieron , también el spa no funciona no tiene nada de animación este hotel en comparación con todos los que he reservado antes , súper antiguas las habitaciones y el desayuno fatal el personal casi no vimos a nadie parecía un. Hotel fantasma en fin no le recomiendo este hotel a nadie para nada nos gusto
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Disappointing
6.2 Anaïs Travelled with couple February 2023 The waiter is very nice, the food is very tasty
El camarero muy majo, la comida muy rica
You can't go barefoot... The floor is dirty
No puedes ir descalzo... El suelo está sucio
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Pleasant
4 Sheyla Travelled with family January 2023 When you go to shower all the water comes out of the shower, it doesn't close well and the entire bathroom fills up with water, the beds are very uncomfortable
Cuando te vas a duchar se sale todo el agua por la manpara, no cierra bien y se llena todo el baño de agua, las camas nuy incomadas
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Disappointing
7.3 Rosario Travelled with couple January 2023 Great receptionist, attentive. The staff in general is good
Recepcionista genial,atento.El personal en general bien
Poorly maintained rooms and poor breakfast
Habitaciones con poco mantenimiento y desayuno pobre
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Very good
6.3 Jose Luis Travelled with  friends January 2023 Dirty and old room, very basic breakfast …
Habitación sucia y vieja,el desayuno muy básico …
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Pleasant
6.3 Ainhoa Travelled with couple March 2022 All the staff was very nice.
Todo el personal fue muy amable.
The room was quite a good size but things were broken and it was not very clean.
La habitación estaba bastante bien de tamaño pero había cosas rotas y no estaba muy limpia.
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Pleasant
3.8 Paco Travelled with family March 2022 The small spa but not being shared with more guests due to its capacity was good and the location of the hotel was also good. The bathroom in the room was also very good.
El spa pequeño pero al no ser compartido con más huéspedes por su capacidad estaba bien y la ubicación del hotel también estaba bien.El baño de la habitacion estaba muy bien también.
The little empathy of the staff except for the receptionist on the day shift, the breakfast waitress was horrible. Dirty rooms and walls in urgent need of a few coats of paint. Excessively high heating and no possibility of lowering it as it is communal for the entire hotel If it weren't for the price we paid, the discontent would be even worse. Once again, it must be recognized that the hotels in Barcelona on the north coast need to be remodeled since the difference with the hotels in the Tarragona area is abysmal in everything.
La poca empatía del personal a excepción de la recepcionista del turno de día,horrible la camarera del desayuno.Habitaciones sucias y paredes con necesidad urgente de una s capas de pintura.Calefaccion excesivamente alta y sin posibilidades de bajarla al ser comunitaria para todo el hotel.A no ser por el precio que pagamos el descontento yo sería peor aún.Una vez más hay que reconocer que los hoteles de Barcelona costa hacia el norte necesitan remodelarse ya que la diferencia con los hoteles de la zona de Tarragona es abismal en todo.
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Disappointing
5.5 Miryam Travelled with couple March 2022 Friendly staff and quiet hotel
El personal amable y hotel tranquilo
The spa was a bit small because it would be fine for two people but for 6/7 as they let in no. The breakfast good but little. Rooms without a balcony and with scratched floors and stained curtains. I would put a 3* for this hotel
El spa era un pco pequeño porque estaría bien para dos personas pero para 6/7 como dejaban entrar no. El desayuno bueno pero escaso. Habitaciones sin balcón ni una y con el suelo rayado y cortinas manchadas. Pondría un 3* para este hotel
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Pleasant
6.3 Mari Travelled with  friends March 2022 The attention of the excellent staff Large and spacious room
La atención del personal excelente Habitación grande y amplia
The heating in the room was very high, we had to open windows throughout the day to lower the temperature The water in the spa was not hot There were no plans for the emergency exits in the room It took us a long time to find the phone number to call to reception.
La calefacción de la habitación altísima, tuvimos que abrir ventanas durante todo el día para que bajara la temperatura El agua del spa no estaba caliente En la habitación no había planos de las salidas de emergencia Nos costó un buen rato encontrar el número de teléfono para llamar a recepción.
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Pleasant
8 Adela Travelled with family March 2022 Breakfast
Desayuno
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Fabulous
5.3 Francisca Travelled with couple March 2022 Breakfast
El desayuno
Many things: I took this hotel because of the spa and half of the things didn't work, cold water and no one controlling it, people yelling, impossible to relax. Horrible hotel location. I would never go back
Muchas cosas: Cogí este hotel por el spa y la mitad de las cosas no funcionaban, el agua fría y nadie controlando ,gente gritando, imposible relajarse. Horrible ubicación hotel. No volvería jamás
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Pleasant
1 Janeth Travelled with family March 2022
La peor experiencia de mi vida, llevo años viajando con Buscó un Chollo, y no he podido tener peor experiencia no de vosotros, sino del sitio desde luego no repito más en mi vida en este Hotel si se le puede llamar así, deberían de ser más claros a la hora de publicar la oferta específica bien lo que hay y no hay porque yo pensaba que era un spa de toda regla pero eso era una mini piscina con dos sillas dentro del agua y encima se movían, y no funcionaban bien , el agua sucia mucho cloro ,
Todo no me ha gustado las habitaciones viejas sucias, todo en mal estado yo cogí 2 habitaciones una la tele no funcionaba porque las instalaciones están podridas, tuve que llamar y vino una chica de la limpieza según a arreglar, no iso más que cambiar de todos los enchufes porque no funcionan todos , el techo agrietado, las habitaciones olian mal a viejo , a humo de cigarrillos, las camas se hunden, todo mal hasta las mesitas estaban rotas , una nevera tampoco iba por falta de enchufes, En conclusión ese Hotel no vale no engañen a la gente con que es de 4 estrellas porque eso parece de 1 y hasta mejor los hay , todo SUCIO, DAÑADO, HABITACIONES FEAS VIEJAS SUCIAS, y la cómida pésima , todo muy muy Mal...y especifiquen mejor a la hora de publicar una oferta eso no es un spa mejor esta el del gym de mi marido . Lo puntuó con un 0 porque no puedo darle menos en todos los aspectos...
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Disappointing
8.7 Silvia Travelled with family March 2022 The attention of the girls at the reception, in the restaurant, all very well. The room, as there were 3 of us, they gave us an adapted one, so it was very big.
La atención de las chicas de recepción, en el restaurante, todo muy bien. La habitación como éramos 3, nos dieron una adaptada, así que era muy grande.
In the spa, a jet area did not work. And matching 3 equal groups was too much.
En el spa, una zona de chorros no funcionava. Y coincidir 3 grupos igual era demasiado.
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Fabulous
7 Ana Travelled with  friends March 2022 The little attention of the staff before a robbery in the hotel. They would have to look at the cameras themselves and tell the guilty people in the room to return what they stole or they would report it to the police.
La poca atención del personal ante un robo en el hotel. Tendrían ellos mismos que mirar las cámaras y decir a las personas de la habitación culpables, que devolvieran lo que han robado o pasarían nota a la policía
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Very good
7.3 Toni March 2022 friendly staff
Personal amable
Noisy and fatal bed
Ruidoso y la cama fatal
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Very good
8 Katheryn Yamaly Travelled with family March 2022 The attention of the girls is excellent and the restaurant girl is charming, super decisive.
La atención de las chicas excelente y la chica de restaurante encantadora, súper resolutiva.
The lack of warmth and cordiality on the part of the reception boy is very different. Everything else is very good!
Muy diferente la falta de calides y cordialidad de parte del chico de recepción. De Resto todo muy bien!!
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Fabulous
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Frequently asked questions about URH Ciutat de Mataró

Does the URH Ciutat de Mataró have wifi connection?

  • The URH Ciutat de Mataró offers free Wi-Fi in public areas.
  • The URH Ciutat de Mataró has Wi-Fi.

Can I stay with a pet at URH Ciutat de Mataró?

Pets are allowed at URH Ciutat de Mataró (on request and direct payment at the hotel). Check the conditions.

Is there children's cots available at URH Ciutat de Mataró?

The URH Ciutat de Mataró has free cots available at the hotel (please request before your trip).

Does the URH Ciutat de Mataró have a 24h reception?

Yes, URH Ciutat de Mataró has a 24-hour reception.

Is there heating in URH Ciutat de Mataró?

Yes, URH Ciutat de Mataró has heating in the common areas.

Is there air conditioning in the common areas at URH Ciutat de Mataró?

Yes, URH Ciutat de Mataró has air conditioning in the common areas.

Is there a restaurant at URH Ciutat de Mataró?

Yes, URH Ciutat de Mataró has a restaurant.

Is there a bar at URH Ciutat de Mataró?

Yes, URH Ciutat de Mataró has a bar.