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Sol Puerto de la Cruz Tenerife

Name: Sol Puerto de la Cruz Tenerife
Address: Jose Del Campo Llanera, 2, Puerto de la Cruz, Tenerife, 38400, Spain
Price range: Descubre precios y ofertas para este alojamiento
Rating: 7.8

Jose Del Campo Llanera, 2 1.2 km from the centre of Puerto de la Cruz

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Facilities and services

Wifi and Internet

Swimming pools

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Check-in and check-out times

Check-in

from 15:00

Check-out

before 12:00

Sol Puerto de la Cruz Tenerife Jose Del Campo Llanera, 2

Hotel location

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Accommodation features

Near the beach

Pool

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Facilities and services

Main Areas

24 h reception

This property has 24-hour reception.

Air-conditioning in the main facilities

Lift

Smoking Area

Restaurant

Bar

Vending machine

Wifi and Internet

Wi-Fi

Pets

Not Pet-Friendly

Car Park

There are car park areas (public or private) near the accommodation. They can be paid.

Main Hotel Services

Laundry Service Extra charge

Car Hire

Safe at the reception Extra charge

3€ per night

Luggage storage Free

Facilities

Garden

Balcony

Sun Lounguer

Ping Pong

Pool table Extra charge

Lounge with TV

Solarium

Swimming pools

Outdoor pool Free

Open during the summer season.

Heated indoor pool Free

Open during the winter season

Room services

These services are general and may vary according to the type of room.

General room services

Telephone

Bedding available

Towels available

Air Conditioning

Free Wi-Fi in the rooms

Safe to be paid at reception

Desk

Bathroom

Toilet

Amenities

Shower or bathub

Hairdryer

Pet Policy

Pets are not permitted in this accommodation.

About the accommodation

The Sol Puerto de la Cruz 4* hotel is located in the heart of the tourist city of Puerto de La Cruz.

It is an ideal place to relax and get to know the city, as well as to take advantage of the leisure and entertainment offers offered by this tourist enclave, as it is located just 150 metres from the Playa Jardín beach and less than 1km from the Loro Parque, world famous for its collections of exotic birds and shows.

They offer 24h reception to assist you whenever you need it, free wifi throughout the place, garden and terrace for your rest, luggage storage for suitcases and outdoor pool.

All rooms are spacious and prepared for you to find the rest you are looking for. You will find one or two beds, free wifi connection, television, air conditioning and desk. In addition, the bathroom has a bathtub and hairdryer.

To enjoy a family moment, nothing better than sitting around a table in its buffet restaurant. Whether it's morning, noon or night, you're sure to find dishes to satisfy your appetite.

If you feel like a dip, there is nothing better than the outdoor swimming pool. You can also relax on the sun loungers and take shelter under the sun in one of the umbrellas.

During your stay, you can not miss an excursion to Teide, visit the old town of Puerto de la Cruz or go to one of its beaches.

Book now at the Sol Puerto de la Cruz 4* to unwind in the Canary Islands.

Some of the services listed may require a fee. You can check the rates directly at the accommodation. All information in this listing is subject to change by the accommodation. If you have any questions, please contact us.

What our travellers say

7.8

Very good

Based on 61 reviews

Photos shared by our customers

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Rooms14 71%

Location14 93%

Food10 50%

Staff6 67%

Breakfast6 50%

Cleanliness5 60%

Car Park3 100%

Maintenance3 100%

Reception3 100%

Noise3 100%

Tranquillity3 67%

Age of the hotel3 100%

Situation3 100%

Bed2 100%

Accommodation2 100%

Furniture2 100%

General condition2 100%

Landscape2 100%

Outdoor lagoon2 100%

Attractions2 100%

Real reviews

All reviews are checked and verified.

Real reviews

All reviews are checked and verified.

6.3 Luis Manuel Travelled with friends September 2026

Parece mentira que sea un Melia de 4 estrellas, le falta mucha categoría para ser un Melia, yo le daría solo 3 estrellas raspadas

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Pleasant

9.4 Ana Maria Travelled with couple September 2026

La ubicación del hotel es muy buena,cerca para ir andando Loro parque,playa Jardín,a cinco minutos.Plaza del charco,lago Martíanez también en unos 15 minutos.La comida del hotel aunque no tiene mucha variedad está buena.

Hotel muy básico se corresponde más a un tres estrellas.Las habitaciónes son todas con bañera,salvo 2 habitaciones que si tienen ducha .Los ascensores con una puerta de entrada más pequeña de lo normal y funcionan de manera muy extraña que te las ves y te las deseas para llegar algun piso o al comedor.

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Superb

2 Juan Francisco August 2026 I have to get in touch with you to tell you that everything that happened at that hotel was dreadful, to say the least. I will contact you as soon as I can to send all the things I have and we’ll see if I don’t press charges. I have an appointment with my lawyer tomorrow and I will let you know, but the hotel you sent us to is a disgrace.

Tengo que ponerme en contacto con ustedes para decirles todo lo ocurrido en dicho hotel es nefasto no lo siguiente cuando pueda me pondré en contacto con ustedes para mandarles todas las cosas que tengo y veremos si no pongo una demanda mañana tengo cita con mi abogado y ya les diré pero el hotel donde nos habéis mandado es una vergüenza

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Disappointing

8.3 Raquel Travelled with family August 2026 The staff and their attentiveness. Quiet, which allows you to rest; few crowds at the buffet. Right on the beach.

El personal y sus detalles. Silencio Què permite descansar , pocas aglomeraciones en eñ buffet. A pie de playa

Very old hotel, from the 1960s. A bit difficult to park.

Hotel muy antiguo, época de los sesenta. Un poco difícil aparcar.

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Fabulous

6.4 Marino Travelled with couple August 2026 The beds are very old; the mattresses are in a terrible state, with springs that make it impossible to sleep.

Las camas ,están muy viejas, colchón en muy mal estado, con resortes en los que es imposible dormir.

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Pleasant

8.9 Africa Travelled with couple August 2026 The hotel is so-so but very peaceful — both the area and the hotel. The food was good but had very little variety and was repetitive. The beds were comfortable.

El hotel es normalito pero la verdad que muy tranquilo .. tanto la zona como el hotel.. La comida buena pero muy poca variedad y repetitiva. Las camas cómodas..

The room could do with modernising a bit, and they didn’t change the sheets or towels in six days.

La habitación podían modernizarla un poco y las sábanas y las toallas en 6 días no la cambiaron 😅🥹

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Fabulous

8.3 Montserrat Travelled with friends July 2026 What I enjoyed most about this holiday were the hotel views and the flight schedule arrangements.

Lo que mas he disfrutado de este viaje han sido las vistas del hotel y el tema de horarios de los vuelos

I would improve the buffet

Mejoraria el buffet

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Fabulous

7.4 Pablo Emilio Bechara Travelled with family July 2026 The location

La Ubicación

Needs a complete refurbishment, as it is very outdated.

Necesita una reforma general, porque está muy anticuado

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Very good

8 Albert Travelled with couple July 2026 The hotel could do with a small refurbishment, but for the price-quality ratio it’s fine. We were given a room with unbeatable sea views, the hotel staff were very attentive and the location is great for visiting the north of the island.

El hotel aunque necessita una pequeña reforma, calidad precio está bien, nos dieron habitación con vistas al mar inmejorable, los trabajadores del hotel muy atentos y la ubicación muy buena, para poder visitar el norte de la isla.

There were two lifts and one was almost always out of order, and the food could be improved; we stayed with Half Board

Habían dos ascensores que uno casi siempre estava estropeado y la comida podría mejorar, estuvimos de media pensión.

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Fabulous

3 María Inmaculada July 2026 Everything could be improved. Hotel needs a complete renovation. Bathtub with chips, shower tap with no pressure, doors in need of painting, rusty safe, a wardrobe if you can call it that, ants in the room, old furniture, freshly repainted in places and in need of repainting again, only one socket in the room... nothing like the photos. Repetitive buffet, Groundhog Day, always the same and not replenished. If something runs out... it’s finished, end of story. We left without breakfast because they won’t even plug in the coffee machine outside service hours, no picnic. Supposedly 4 stars but it’s three too many. Not Meliá, not Sol, nothing. I’ve seen 2-star aparthotels far superior in quality, cleanliness and service to this hotel. Not recommended.

Todo es mejorable. Hotel para reforma integral. Bañera con desconchones, grifo de ducha sin presión, puertas para pintar, caja fuerte oxidada, armario por llamarlo de alguna manera, hormigas en la habitacion, muebles viejos, repintados y a falta de repintar de nuevo, 1 solo enchufe en la habitacion... nada que ver con las fotos. Buffet repetitivo, el dia de la marmota, siempre lo mismo y sin reponer. Si se acaba..se acaba y punto. Nos fuimos sin desayuno porque ni la cafetera pueden enchufar fuera de horario, sin picninc. De 4 estrellas y le sobran 3. Ni Meliá ni Sol ni nada de nada. He visto aprthoteles de 2 muy superiores en calidad, limpieza y atención a este hotel. Nada recomendable.

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Disappointing

5 Ruben July 2026 The place is incredible, the local people are super friendly and pleasant, and eating out is relatively cheap.

El lugar es increíble, la gente de la zona es super amable y agradable, comer es relativamente barato.

The hotel is very, very old and somewhat dirty. Dinner times were inconvenient, and the same food was served every day except for two dishes, although it’s true the meat and fish were of very good quality. The hotel staff were quite unprofessional in the way they dealt with people.

El hotel muy muy antiguo, algo sucio, los horarios de la cena malos, y todos los días la misma comida salvo dos platos aunque si es cierto que la carne y el pescado eran de muy buena calidad. El personal del hotel bastante poco profesional a la hora del trato a la gente

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Pleasant

7.1 Juan Manuel Travelled with couple July 2026 The Pool and the Views

La piscina y las vistas

Beds that are too hard, old furniture, no refrigerator

Camas demasiado duras mobiliario antiguo falta de nevera

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Very good

9.7 Ramón Travelled with couple June 2026 It's close to everything in Puerto de la Cruz, and it's a great place to explore the entire island from there. You can explore the island by rental car or by bus; the bus terminal is three minutes from the Hotel Sol Puerto de la Cruz and serves all destinations on the island, including transfers to all the beaches.

Está cerca de todo en el Puerto de la Cruz , y es buen lugar para visitar desde ese punto toda la isla. Para visitar la isla lo puedes hacer con coche alquilado o con las guaguas, la terminal de guaguas está a tres minutos del hotel Sol puerto de la Cruz y llega a todos los destinos de la isla, haciendo tranfer a todas la playas.

There was a group on an end-of-year field holiday; they were a little noisy.

Había grupo de excursión de fin de curso eran un poco ruidosos.

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Superb

7.3 María José Travelled with couple June 2026 The front desk staff was very friendly and helpful. The room was clean.

El personal de recepción muy simpático y servicial.Habitacion limpia.

The bathtub is rusty and cracked around the drain—a real danger to your feet because you could cut yourself. I hope this comment helps fix this mess so that no one gets hurt. A very haughty and unpleasant girl in the dining hall

La bañera oxidada y rota en la zona del desagüe, un verdadero peligro para los pies por el riesgo de cortarte.Espero que este comentario sirva para subsanar semejante desastre y que nadie sufra una herida.Una chica del comedor muy altiva y desagradable

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Very good

7 Ana Travelled with family June 2026 During our stay at the hotel, the only highlight was the view. Neither the food nor the facilities deserve a 4-star rating. The bathroom was very old and quite worn out. The food left a lot to be desired... Even the breakfast, which is usually good even at the worst hotels.

Durante la estancia en el hotel, lo único eran las vistas. Ni la comida ni las instalaciones merecen que sea un 4 estrellas. El baño muy viejo y con bastante desperfectos. La comida, dejaba mucho que desear... Hasta el desayuno que normalmente hasta en el hotel más malo suele ser bueno

Food and Facilities

La comida y las instalaciones

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Very good

10 Ines Travelled with friends May 2026 Everything is high-quality and very well organized

Todo de calidad y muy bien organizado

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Superb

8.6 Manuel Travelled with couple May 2026 The Pool and the Location

La piscina y la ubicación

A four-star hotel without a refrigerator in the room?

¿Un hotel de cuatro estrellas y sin nevera en la habitación

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Fabulous

9.1 Angel Travelled with couple May 2026 The hotel staff is wonderful—always attentive, friendly, and polite. It's a pleasure dealing with them.

El personal del hotel es una maravilla, siempre atentos, amables y educados. Un placer el trato con ellos.

The bedroom doors were damaged by moisture, and the walls had quite a few scratches.

Las puertas de la habitación estaban deteriorada por la humedad y las paredes tenían bastantes arañazos

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Superb

8.9 Carlos Travelled with couple May 2026 Although the hotel could use a bit of a furniture update, we had a great time thanks to its team of very friendly staff and unparalleled customer service. The food, while not very varied, was delicious—especially the stews. The location is excellent, a very peaceful yet fun place. A very special thanks to Gonzalo, who drove us from the airport to the hotel—a very friendly and talkative person who welcomed us and gave us recommendations on what to do in Tenerife to make the most of our holiday. Don’t miss sailing on a catamaran with dolphins and whales, taking a dip in the Atlantic, enjoying the scenery from the lookouts, visiting Mount Teide, taking a couple’s photo on the Fairy Trail—in short, enjoy everything Tenerife has to offer.

Aunque al hotel le hace falta renovar un poco el mobiliario la pasamos muy bien gracias a qué tiene un equipo de personas muy amables y con una atención al cliente inigualable, su comida aunque no muy variada estaba muy rica, sobretodo sus estofados, una ubicación excelente, un lugar muy tranquilo pero divertido, un agradecimiento muy especial a Gonzalo que fue quien nos hizo el traslado del aeropuerto al hotel, una persona muy amable y conversadora que nos recibió y nos recomendó que hacer en Tenerife y disfrutar de nuestras vacaciones, no se pueden perder navegar en catamarán con delfines y ballenas, darse un chapuzón en el Atlántico, disfrutar de los paisajes desde los miradores, visitar el Teide, hacerse una foto en pareja en el camino de las hadas, en fin, disfrutar de todo lo que ofrece Tenerife

The furniture could be a little better, but otherwise it's great value for the price

Mejorar un poco el mobiliario, por lo demás está muy bien la relación calidad precio

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Fabulous

7.4 Rafael Travelled with couple May 2026 Views of the Room

Vistas de la habitacion

It is a hotel whose 4-star rating "currently" does not reflect its actual quality.

Es un hotel cuyas 4 estrellas "actualmente" no se corresponde.

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Very good

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Frequently asked questions about Sol Puerto de la Cruz Tenerife

Where can I park at Sol Puerto de la Cruz Tenerife?

If you stay at Sol Puerto de la Cruz Tenerife you have the following parking possibilities (subject to availability):

There are parking areas (public or private) close to the accommodation. There may be a charge for these.

Does the Sol Puerto de la Cruz Tenerife have wifi connection?

The Sol Puerto de la Cruz Tenerife has Wi-Fi.

Can I stay with a pet at Sol Puerto de la Cruz Tenerife?

Pets are not allowed at Sol Puerto de la Cruz Tenerife.

Does the Sol Puerto de la Cruz Tenerife have a swimming pool?

Yes, Sol Puerto de la Cruz Tenerife has a swimming pool (this service could have an extra fee). Here you have more info about the swimming pool and other facilities.

Outdoor pool
Heated indoor pool

Does the Sol Puerto de la Cruz Tenerife have a 24h reception?

Yes, Sol Puerto de la Cruz Tenerife has a 24-hour reception.

Is there air conditioning in the common areas at Sol Puerto de la Cruz Tenerife?

Yes, Sol Puerto de la Cruz Tenerife has air conditioning in the common areas.

Is there a restaurant at Sol Puerto de la Cruz Tenerife?

Yes, Sol Puerto de la Cruz Tenerife has a restaurant.

Is there a bar at Sol Puerto de la Cruz Tenerife?

Yes, Sol Puerto de la Cruz Tenerife has a bar.

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Spotify	__spdt	Cookie used by Spotify to analyze user interactions on a website, specifically focusing on the actions audio users take after listening to or watching an ad.	Spotify	13 months
DoubleClick (Google)	test_cookie	This cookie is used to determine whether the user's browser supports cookies.	Google Ads / DoubleClick	15 minutes
Google	g_state	Stores the user's logout state and is set when using the One Tap popup or automatic login.	Google One Tap	7 days
Google	g_csrf_token	Used as a security measure to verify the authenticity of requests during login with Google and protect the user against CSRF attacks.	Google One Tap	5 minutes
Google	LSOLH	Cookie used to manage the user session and authentication in Google services.	Google	1 year
Google	__Secure-ENID	This cookie is used by Google to remember user preferences and other relevant information in order to improve the browsing experience.	Google	13 months
Google	NID	This cookie is used by Google to remember user preferences and other relevant information in order to improve the browsing experience.	Google	6 months
Datadog	_dd_s	Cookie used to aggregate all events generated from a single user session across multiple pages. It contains the current session ID, whether the session is excluded due to sampling and the session expiration date. In this way, the system can better understand how the user uses the various sites in that session.	Datadog	4 hours
Amazon CloudFront	CloudFront-Key-Pair-Id	Used to control access to restricted content in CloudFront.	Amazon CloudFront	Varies by configuration
Amazon CloudFront	CloudFront-Policy	Contains the base64-encoded access policy for restricted content.	Amazon CloudFront	Varies by configuration
Amazon CloudFront	CloudFront-Signature	Contains the digital signature of the access policy to verify authenticity.	Amazon CloudFront	Varies by configuration

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