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8.1
50 reviews
Staff
Very good
Cleanliness
Very good
Hotel Facilities
Very good
8.1
50 reviews
Staff
Very good
Cleanliness
Very good
Hotel Facilities
Very good
Price Quality Ratio
Very good
Food
Good
Rooms
Good
​Facilities and services
Wifi and Internet
Swimming pools
See all services and facilities
Check-in and check-out times
Check in
From 15:00
Check out
Before 12:00
Sol Puerto de la Cruz Tenerife Jose Del Campo Llanera, 2
Hotel location
See map
Accommodation features
Pool
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Sol Puerto de la Cruz Tenerife
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Facilities and services

Main Areas

24 h reception
Air-conditioning in the main facilities
Lift
Smoking Area

Restaurant

Restaurant
Bar
Vending machine

Wifi and Internet

Wi-Fi
Free Wi-Fi in common areas

Pets

Not Pet-Friendly

Car Park

There are car park areas (public or private) near the accommodation. They can be paid.

Main Hotel Services

Laundry Service Extra charge
Car Hire
Free Luggage Room
Safe at the reception Extra charge

Facilities

Garden
Balcony
Sun Lounguer
Ping Pong
Pool table Extra charge
Lounge with TV
Solarium

Swimming pools

Outdoor Pool (summer)

Pet Policy

Pets are not permitted in this accommodation.

About the accommodation

The Sol Puerto de la Cruz 4* hotel is located in the heart of the tourist city of Puerto de La Cruz.

It is an ideal place to relax and get to know the city, as well as to take advantage of the leisure and entertainment offers offered by this tourist enclave, as it is located just 150 metres from the Playa Jardín beach and less than 1km from the Loro Parque, world famous for its collections of exotic birds and shows.

They offer 24h reception to assist you whenever you need it, free wifi throughout the place, garden and terrace for your rest, luggage storage for suitcases and outdoor pool.

All rooms are spacious and prepared for you to find the rest you are looking for. You will find one or two beds, free wifi connection, television, air conditioning and desk. In addition, the bathroom has a bathtub and hairdryer.

To enjoy a family moment, nothing better than sitting around a table in its buffet restaurant. Whether it's morning, noon or night, you're sure to find dishes to satisfy your appetite.

If you feel like a dip, there is nothing better than the outdoor swimming pool. You can also relax on the sun loungers and take shelter under the sun in one of the umbrellas.

During your stay, you can not miss an excursion to Teide, visit the old town of Puerto de la Cruz or go to one of its beaches.

Book now at the Sol Puerto de la Cruz 4* to unwind in the Canary Islands.

 

Some of the services listed may require a fee. You can check the rates directly at the accommodation. All information in this listing is subject to change by the accommodation. If you have any questions, please contact us.

What our customers are saying about the accommodation

8.1
Very good
Based on 50 reviews

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Select a topic to see specific reviews
Location(13)
Rooms(11)
Food(7)
Staff(5)
Breakfast(4)
Cleanliness(4)
Age of the hotel(4)
Car Park(3)
Maintenance(3)
Pests(3)
Noise(3)
Furniture(2)
Landscape(2)
Reception(2)
Tranquillity(2)
Outdoor lagoon(2)
Attractions(2)
Facilities(2)
Buffet(2)
Dinner(2)
Real reviews
All reviews have been carefully checked and verified.
Real reviews
All reviews have been carefully checked and verified.
5 Ruben July 2026
El lugar es increíble, la gente de la zona es super amable y agradable, comer es relativamente barato.
El hotel muy muy antiguo, algo sucio, los horarios de la cena malos, y todos los días la misma comida salvo dos platos aunque si es cierto que la carne y el pescado eran de muy buena calidad. El personal del hotel bastante poco profesional a la hora del trato a la gente
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Average
7.1 Juan Manuel Travelled with couple July 2026 The Pool and the Views
La piscina y las vistas
Beds that are too hard, old furniture, no refrigerator
Camas demasiado duras mobiliario antiguo falta de nevera
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Good
9.7 Ramón Travelled with couple June 2026 It's close to everything in Puerto de la Cruz, and it's a great place to explore the entire island from there. You can explore the island by rental car or by bus; the bus terminal is three minutes from the Hotel Sol Puerto de la Cruz and serves all destinations on the island, including transfers to all the beaches.
Está cerca de todo en el Puerto de la Cruz , y es buen lugar para visitar desde ese punto toda la isla. Para visitar la isla lo puedes hacer con coche alquilado o con las guaguas, la terminal de guaguas está a tres minutos del hotel Sol puerto de la Cruz y llega a todos los destinos de la isla, haciendo tranfer a todas la playas.
There was a group on an end-of-year field holiday; they were a little noisy.
Había grupo de excursión de fin de curso eran un poco ruidosos.
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Excellent
7.3 María José Travelled with couple June 2026 The front desk staff was very friendly and helpful. The room was clean.
El personal de recepción muy simpático y servicial.Habitacion limpia.
The bathtub is rusty and cracked around the drain—a real danger to your feet because you could cut yourself. I hope this comment helps fix this mess so that no one gets hurt. A very haughty and unpleasant girl in the dining hall
La bañera oxidada y rota en la zona del desagüe, un verdadero peligro para los pies por el riesgo de cortarte.Espero que este comentario sirva para subsanar semejante desastre y que nadie sufra una herida.Una chica del comedor muy altiva y desagradable
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Good
7 Ana Travelled with family June 2026 During our stay at the hotel, the only highlight was the view. Neither the food nor the facilities deserve a 4-star rating. The bathroom was very old and quite worn out. The food left a lot to be desired... Even the breakfast, which is usually good even at the worst hotels.
Durante la estancia en el hotel, lo único eran las vistas. Ni la comida ni las instalaciones merecen que sea un 4 estrellas. El baño muy viejo y con bastante desperfectos. La comida, dejaba mucho que desear... Hasta el desayuno que normalmente hasta en el hotel más malo suele ser bueno
Food and Facilities
La comida y las instalaciones
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Good
10 Ines Travelled with  friends May 2026 Everything is high-quality and very well organized
Todo de calidad y muy bien organizado
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Excellent
8.6 Manuel Travelled with couple May 2026 The Pool and the Location
La piscina y la ubicación
A four-star hotel without a refrigerator in the room?
¿Un hotel de cuatro estrellas y sin nevera en la habitación
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Very good
9.1 Angel Travelled with couple May 2026 The hotel staff is wonderful—always attentive, friendly, and polite. It's a pleasure dealing with them.
El personal del hotel es una maravilla, siempre atentos, amables y educados. Un placer el trato con ellos.
The bedroom doors were damaged by moisture, and the walls had quite a few scratches.
Las puertas de la habitación estaban deteriorada por la humedad y las paredes tenían bastantes arañazos
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Excellent
8.9 Carlos Travelled with couple May 2026 Although the hotel could use a bit of a furniture update, we had a great time thanks to its team of very friendly staff and unparalleled customer service. The food, while not very varied, was delicious—especially the stews. The location is excellent, a very peaceful yet fun place. A very special thanks to Gonzalo, who drove us from the airport to the hotel—a very friendly and talkative person who welcomed us and gave us recommendations on what to do in Tenerife to make the most of our holiday. Don’t miss sailing on a catamaran with dolphins and whales, taking a dip in the Atlantic, enjoying the scenery from the lookouts, visiting Mount Teide, taking a couple’s photo on the Fairy Trail—in short, enjoy everything Tenerife has to offer.
Aunque al hotel le hace falta renovar un poco el mobiliario la pasamos muy bien gracias a qué tiene un equipo de personas muy amables y con una atención al cliente inigualable, su comida aunque no muy variada estaba muy rica, sobretodo sus estofados, una ubicación excelente, un lugar muy tranquilo pero divertido, un agradecimiento muy especial a Gonzalo que fue quien nos hizo el traslado del aeropuerto al hotel, una persona muy amable y conversadora que nos recibió y nos recomendó que hacer en Tenerife y disfrutar de nuestras vacaciones, no se pueden perder navegar en catamarán con delfines y ballenas, darse un chapuzón en el Atlántico, disfrutar de los paisajes desde los miradores, visitar el Teide, hacerse una foto en pareja en el camino de las hadas, en fin, disfrutar de todo lo que ofrece Tenerife
The furniture could be a little better, but otherwise it's great value for the price
Mejorar un poco el mobiliario, por lo demás está muy bien la relación calidad precio
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Very good
7.4 Rafael Travelled with couple May 2026 Views of the Room
Vistas de la habitacion
It is a hotel whose 4-star rating "currently" does not reflect its actual quality.
Es un hotel cuyas 4 estrellas "actualmente" no se corresponde.
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Good
8.6 Juan Carlos Travelled with couple May 2026
Las vistas desde la habitación y la ubicación del hotel muy buenas.
Excursiones de adolescentes que hacían fiestas y dos noches no pudimos dormir bien por el ruido. El hotel nos cambió de habitación para solucionarlo
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Very good
10 Maria Paula Travelled with couple March 2026
La vista del hotel y los vuelos, súper bien
El hotel no tiene parking
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Excellent
9.4 Antonio Angel Travelled with  friends March 2026
Los paseos junto al mar y la subida al Teide
Una habitación a más altura, nos tocó planta baja
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Excellent
8 Ramón Travelled with couple September 2025 The staff's service is top-notch.
La atención del personal es de 10
The air conditioning in some rooms doesn't work but there was no problem because we were moved to another one.
El aire acondicionado en algunas habitaciones no funciona pero no hubo problema porque nos cambiaron a otra
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Very good
9.4 María Pilar Travelled with family August 2025 The hotel is very well located, possibility of nearby car park. Buffet quality price good and the staff very nice. I would highlight the cleanliness of the hotel.
El hotel está muy bien ubicado, posibilidad de aparcamiento cercano. Buffet calidad precio bien y el personal muy agradable. Destacaría su limpieza del hotel .
The rooms are obviously "outdated".... But still the price / quality ratio is great.
Las habitaciones se nota que están “ trasnochadas “ …. Pero aún así la relación / precio está fenomenal .
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Excellent
7.4 Ediht Travelled with family August 2025 We absolutely loved Tenerife—it has so many unique places, and eating delicious, reasonably priced seafood in the villages was a real treat. It was wonderful to explore the whole island.
Tenerife nos ha encantado tiene muchos sitios originales y comer x los pueblos mariscos a muy buen precio y exquisitos fue estupendo conocer toda la isla.
As for the accommodations, I can say that for a 4-star hotel, it leaves a lot to be desired—there wasn't even a refrigerator in the room. It's a bit of an old hotel.
Del alojamiento puedo decir que para 4 estrella deja mucho que desear ni siquiera nevera tenía en la habitación es un hotel un poco antiguo.
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Good
7.1 Manuel Jesus Travelled with couple August 2025 The rooms are very old and outdated, with furniture even broken, as are the bathrooms.
las habitaciones son muy antiguas y obsoletas, con los muebles incluso destrozados, al igual que los baños
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Good
4.6 Pilar Travelled with couple July 2025 What we have enjoyed the most is the destination.
Lo que más hemos disfrutado es el destino
As an improvement aspect would be the hotel, leaves much to be desired... a lot of noise in the room, we couldn't rest, cockroaches in the rooms, and low-quality food.
Como aspecto de mejora sería el hotel, deja mucho que desear… mucho ruido en la habitación no hemos podido descansar, cucarachas en las habitaciones y la comida de mala calidad.
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Basic
9.7 Darwin Alberto Travelled with couple July 2025 The hotel in general.
El hotel en general.
"We were not allowed to order breakfast to go"
No nos permitieron pedir el desayuno para llevar
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Excellent
9.7 Jose Travelled with family July 2025 A beautiful island
Una isla preciosa
No
No
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Excellent
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Frequently asked questions about Sol Puerto de la Cruz Tenerife

Where can I park at Sol Puerto de la Cruz Tenerife?

If you stay at Sol Puerto de la Cruz Tenerife you have the following parking possibilities (subject to availability):
  • There are parking areas (public or private) close to the accommodation. There may be a charge for these.

Does the Sol Puerto de la Cruz Tenerife have wifi connection?

  • The Sol Puerto de la Cruz Tenerife offers free Wi-Fi in public areas.
  • The Sol Puerto de la Cruz Tenerife has Wi-Fi.

Can I stay with a pet at Sol Puerto de la Cruz Tenerife?

Pets are not allowed at Sol Puerto de la Cruz Tenerife.

Does the Sol Puerto de la Cruz Tenerife have a swimming pool?

Yes, Sol Puerto de la Cruz Tenerife has a swimming pool (this service could have an extra fee). Here you have more info about the swimming pool and other facilities.
  • Outdoor swimming pool (summer season)

Does the Sol Puerto de la Cruz Tenerife have a 24h reception?

Yes, Sol Puerto de la Cruz Tenerife has a 24-hour reception.

Is there air conditioning in the common areas at Sol Puerto de la Cruz Tenerife?

Yes, Sol Puerto de la Cruz Tenerife has air conditioning in the common areas.

Is there a restaurant at Sol Puerto de la Cruz Tenerife?

Yes, Sol Puerto de la Cruz Tenerife has a restaurant.

Is there a bar at Sol Puerto de la Cruz Tenerife?

Yes, Sol Puerto de la Cruz Tenerife has a bar.

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