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Rubens Hotel & Spa

Name: Rubens Hotel & Spa
Address: Rua Azevedo Magalhães, 165, Vila Nova de Gaia, Porto District, 4430-024, Portugal
Price range: Descubre precios y ofertas para este alojamiento
Rating: 8.4

Rua Azevedo Magalhães, 165 1.4 km from the centre of Vila Nova de Gaia

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Facilities and services

Wifi and Internet

Baby cribs

Transfers / Transfer

See all services and facilities

Check-in and check-out times

Check-in

from 15:00

Check-out

before 12:00

Rubens Hotel & Spa Rua Azevedo Magalhães, 165

Hotel location

See map

Accommodation features

Near the bus stop

Internal parking

Pool

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Facilities and services

Main Areas

24 h reception

Heating in the main facilities

Air-conditioning in the main facilities

Lift

Smoking Area

Adapted for people with reduced mobility

Restaurant

Coffee Shop

The bar's hours during the summer season are from 11:00h to 12:00h a.m., and during the winter season, they are from 16:00h to 12:00h a.m.

Buffet breakfast

Breakfast is served Monday through Friday from 7:00 a.m. to 10:30 a.m. and on weekends from 7:00 a.m. to 11:00h

Buffet lunch

Opening hours are from 12:00 to 15:00.

Dinner Extra charge

Opening hours are from 19:00 to 22:00.

Wifi and Internet

Wi-Fi

Pets

Not Pet-Friendly

Main Hotel Services

Laundry Service Extra charge

Door man

Luggage storage Free

Facilities

Garden

Balcony

Tennis Court

Lounge with TV

Solarium

Baby cribs

Baby Cot Extra charge

Request this service before you begin your holiday.
This service carries an additional charge of 15€ per day.

Transfers / Transfer

Transfer to the airport Extra charge

Swimming pools

Outdoor pool

Open during the summer season.

Car Park

Parking Extra charge

Price: 10€ per day
Advance bookings are not possible. Please inquire upon arrival.

Room services

These services are general and may vary according to the type of room.

General room services

Telephone

Bedding available

Towels available

Heating

Air Conditioning

Free Wi-Fi in the rooms

Desk

Safe

Bathroom

Toilet

Amenities

Shower or bathub

Hairdryer

Check-in/out and other info

Shuttle service to the city center: free of charge! from 10:00 am to 6:00 pm.

Pet Policy

Pets are not permitted in this accommodation.

About the accommodation

The Rubens Hotels Gaia - Porto 4* is located in the center of Vila Nova de Gaia, very close to the Dom Luis I Bridge and the Cathedral of Porto.

The accommodation has a restaurant where you can taste the typical Portuguese cuisine, bar-cafeteria, outdoor pool to cool off in summer, 24-hour reception to help you with whatever you need, Wi-Fi, indoor car park (fee). The hotel is located in a quiet place, very close to Port wine cellars and the building presents a unique and modern architecture combined with baroque style. We recommend the use of the tourist train, which departs from the hotel door!

All rooms have TV, telephone, desk, air conditioning, heating and a fully-equipped bathroom with shower or bathtub, hairdryer and toiletries.

As you can see, you will lack nothing! :-)

In addition, this 4-star hotel is just 2.3 km from Ribeira Square and 12.4 km from Casa da Música.

Book now at Rubens Hotels Gaia - Porto 4* and enjoy with friends or family!

Some of the services listed may require a fee. You can check the rates directly at the accommodation. All information in this listing is subject to change by the accommodation. If you have any questions, please contact us.

Tourism tax

The tourist tax is not included in the final price of your booking and must be paid at reception on the day of arrival. Children up to 15 years old are exempt from this tax.

The tourism tax in a 4 * Hotel is 3 € per person and night.

What our travellers say

8.4

Fabulous

Based on 390 reviews

Photos shared by our customers

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Select a topic to see specific reviews

Staff72 90%

Rooms53 62%

Breakfast46 76%

Location42 79%

Cleanliness35 63%

Facilities24 71%

Food15 67%

Buffet10 90%

Bathroom9 100%

Car Park9 67%

Maintenance9 89%

Accommodation9 100%

Reception7 71%

Comfort7 57%

Management6 67%

Routes and surroundings6 50%

Tranquillity5 80%

Shower5 100%

General condition4 100%

Jacuzzi4 100%

Real reviews

All reviews are checked and verified.

Real reviews

All reviews are checked and verified.

7.5 Belen Travelled with couple August 2026 The hotel is beautiful, the staff wonderful, the breakfast excellent and the location perfect — you can walk everywhere. I recommend it 100%.

El hotel es precioso, el personal maravilloso, el desayuno genial y la ubicación perfecta, puedes ir andando a todas partes. Lo recomiendo 100%

They put us in a room that is separate from the other units. It’s a building with a courtyard where three rooms are located. Ours (and I imagine the others are the same) has a very small window, so it’s a very dark room, with a tiny wardrobe holding three hangers and no drawers anywhere. But the worst thing was the damp smell. We didn’t say anything because we were only staying three nights and felt a bit embarrassed, but please check whether all Jump2spain.com customers are being given the same or a similar room. Thanks and regards

Nos metieron en una habitación que está apartada de las demás estancias. Es un edificio con un patio donde se encuentran tres habitaciones. La nuestra (y me imagino que las demás igual) tienen una ventana muy pequeña por lo que es un habitación muy oscura, con un mini armario con tres perchas, sin cajones por ningún sitio. Pero lo peor era el olor a humedad. No dijimos nada porque como íbamos a estar 3 noches nos dio un poco de vergüenza, pero por favor, revisar a ver si a todos los clientes de buscounchollo le dan la misma o parecida habitación. Gracias y un saludo

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Very good

7.7 Cristina Travelled with family August 2026 The breakfast had a good variety of products. At first they gave us one bed, but they quickly resolved it and provided two single beds (as we had specified in our preferences).

El desayuno con variedad de productos. Resolución que en principio dieron una cama y finalmente lo arreglaron rápido para proporcionarnos 2 individuales (como habíamos indicado en preferencias)

Spa organisation. At reception they told me the hotel included two accesses per person (because it was two nights). I tried to book one day and couldn’t because it was full, so the only option was to reserve the two sessions back-to-back for the day of checkout; that way they told us we would have two hours available. After we’d been in the spa for one hour, they came to find us and asked us to leave because our time was up. In other words, they only gave us one hour even though they had confirmed we could use the two hours we were entitled to... mainly it was the feeling of being told one thing and then it being another.

Organización del spa. Con el hotel me dijeron en recepcion que incluía 2 accesos por persona (porque eran 2 noches). Intenté reservar un día y no pude por estar completo, entonces la última opción era dejar reservado para el día siguiente las 2 sesiones seguidas (día de checkout), así nos hicieron saber que teniamos 2 h disponibles. Cuando llevábamos 1h en el spa, vienen a buscarnos y nos piden que salgamos porque se nos acaba estar allí. Es decir, nos dejaron solo 1h cuando nos habían confimado que podíamos hacer las 2h que nos correspondian... más que nada fue la sensación de que nos dijesen una cosa y luego fuese otra.

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Very good

8.6 Montse Travelled with family August 2026 Outstanding reception service: The staff were excellent and extremely attentive to our needs with the baby. They gave us the room well ahead of time prioritising its cleanliness, assigned us a ground-floor room to make access with the pram easier, and allowed us a late check-out until 13:30 with no problem. Breakfast quality: The buffet food was very good and of high quality. Bathroom amenities and details: The bathroom includes shampoo, soap, body milk and a hairdryer. In addition, the room has a minibar with two complimentary bottles of water.

Atención de recepción inmejorable: El trato del personal fue excelente y súper atento a nuestras necesidades con el bebé. Nos dieron la habitación mucho antes de tiempo priorizando su limpieza, nos asignaron una planta baja para facilitar el acceso con el carrito y nos permitieron un late check-out hasta las 13:30 h sin ningún problema. Calidad del desayuno: La comida del buffet era muy buena y de gran calidad. Equipamiento del baño y detalles: El baño incluye champú, jabón, body milk y secador de pelo. Además, la habitación dispone de minibar con dos botellas de agua de cortesía.

Little variety at breakfast: Although it was good quality, for the five days they offered exactly the same options with no changes. Location and expensive dining: The hotel restaurant is very pricey and there are hardly any food options nearby (the closest are a 15-20 minute walk away). Rooms and noise: The beds are two single mattresses pushed together under the same sheet (you can feel the gap in the middle) and the space felt a bit tight for a double. Also, in our room the bathroom extractor/fan was extremely noisy. Very basic spa: It’s basically a heated pool with occasional bubbles; there are no jets and massages cost extra. Common areas and luggage storage: We missed a spacious lobby with sofas to sit on. Also, the left-luggage area isn’t a locked room: suitcases are left in a rear corner in plain view and unsupervised.

Poca variedad en el desayuno: Aunque de calidad, los 5 días ofrecieron exactamente las mismas opciones sin variar nada. Ubicación y restauración cara: El restaurante del hotel es muy caro y en las inmediaciones no hay apenas oferta gastronómica (lo más cercano está a 15-20 minutos a pie). Habitaciones y ruido: Las camas son dos individuales unidas bajo la misma sábana (se nota la separación en el centro) y el espacio nos pareció algo justo para ser doble. Además, en nuestra habitación el extractor/ventilador del lavabo hacía muchísimo ruido. Spa muy básico: Es simplemente una piscina climatizada con burbujas ocasionales; no tiene chorros y los masajes son de pago. Zonas comunes y guardaequipaje: Echamos en falta un hall amplio con sofás para sentarse. Por otro lado, la consigna no es un cuarto cerrado bajo llave: las maletas se quedan en un rincón trasero a la vista y sin supervisión.

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Fabulous

6.6 Sonia Travelled with family August 2026 The reception staff were very friendly.

El personal de recepción muy amable.

The television didn’t work. There were mushrooms on the bathroom floor because of the humidity. They tell you you have to book a time for the spa, yet anyone can go in without an appointment. The visit to the wineries is nothing to miss if you don’t go. Total disappointment.

No funcionaba la televisión. Había champiñones en el suelo del cuarto de baño debido a la humedad. Te dicen que tienes que pedir hora en el spa y entra cualquiera sin hora. La visita a las bodagas si no vas no te pierdes nada. Decepción total de la visita.

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Very good

10 Aurora Travelled with family August 2026 Friendly, attentive staff. They had a little something for the children who were staying. Rooms clean and quiet. Very good breakfast.

Personal agradable y atento.Tuvieron un detalle con los niños que se alojaban. Habitaciones limpias y silenciosas. Muy buen desayuno.

Nothing, everything was very good.

Nada, todo ha estado muy bien.

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Superb

9.4 Mercedes Travelled with couple August 2026 The hotel's atmosphere is delightful, as is the staff.

El ambiente del hotel es zona delicia y el personal.

The rooms in the main building are a bit small, but they gave us one in the reception building and it was lovely.

Las habitaciones del edificio central son un poco pequeñas, pero nos dieron una en el edificio de recepción y fue maravillosa

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Superb

8.6 María Del Carmen Travelled with couple August 2026 Staff friendliness Overall cleanliness Breakfast

Trato del personal Limpieza en general Desayuno

Location far from Porto Very basic spa

Ubicación lejos de Oporto SPA muy básico

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Fabulous

5.7 Julio Travelled with family August 2026 Check-in takes a long time. The rooms are very small. Breakfast ran out and they were slow to restock.

El chek-in se tarda mucho. Las habitaciines muy pequeñas . El desayuno se acababa y tarfaban en reponer

The rooms and the food

Las habitaciones y la comida

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Pleasant

7.1 Jose Luis Alburquerque Frias August 2026 Hi, we practically only slept at the hotel, but in the afternoons when we arrived at the hotel there was the pool.

Hola, prácticamente solo hemos dormido en el hotel, pero por la tarde cuando llegábamos al hotel pues la piscina

A bit more maintenance is needed: the shower head by the pool wobbled like it was going to fall off, and the bedroom floor creaked so loudly when you walked it sounded like someone knocking at the door. I don’t think the shower extractor has ever been cleaned. The TV looks nice but the screen size is completely impractical. They only started cleaning our room at 6:00 pm until we complained, then they cleaned it in the morning.

Un poco más de mantenimiento, la piscina la ducha se movía que parecía que se iba a romper, la habitación el suelo cuando andabas parecía que estaban llamando a la puerta del ruido que hacía, el extractor de la ducha creo que no lo an limpiado nunca, la TV se ve muy bonito pero no es nada práctica la medida de la pantalla, a nosotros las habitaciones las empezaban a limpiar a las 18:00 p.m. hasta que nos quejemos y nos la limpiaron por la mañana

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Very good

8 Bárbara Travelled with family August 2026 Quiet hotel with a good location.

Hotel tranquilo y con buena ubicación.

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Fabulous

5 Diego Travelled with couple August 2026 The hotel and its facilities are spectacular.

El hotel y las instalaciones son espectaculares.

The room we were given and its cleanliness were very different from what was shown in the photos.

La habitación asignada y su limpieza difiere en gran medida de lo ofertado en las imágenes.

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Pleasant

9.4 Nuria Travelled with family August 2026 The room, although small, had very comfortable beds — both the main bed and the spare. Good breakfast and facilities.

La habitación a pesar de ser pequeña tenía unas camas muy cómodas. Tanto la principal como la supletoria. Desayuno e instalaciones buenas.

The bathroom in the room was very small and the shower didn’t drain properly. The spa wasn’t a spa — the jets were broken.

El baño de la habitación muy pequeño, la ducha no tragaba bien. EL Spa no era un Spa, chorros averiados.

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Superb

10 Marta Travelled with couple August 2026 The hotel is excellent: the facilities, the room and the location in relation to the city centre. The staff, including reception, were always very helpful. Breakfasts were varied and the early service for early risers was great, starting at 07:30. The complex has exquisite decor.

El hotel un diez, instalaciones, habitación, situación con respecto al centro de la ciudad, personal muy dispuesto a ayudar en todo momento igual que la recepción, desayunos muy variados con horarios para los madrugadores muy buenos comenzaban a las 7:30 h, el complejo tiene una decoración exquisita.

I would improve the spa area by adding features to make it more appealing, such as water jets or a sauna.

Mejoraría el espacio del spa, al cual añadiría algún elemento que lo hiciera más atractivo, como chorros de agua o incorporando una sauna.

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Superb

8 Ruben Travelled with couple August 2026 The hotel is very good, well located and quiet. The room is small but very clean and fine for sleeping. The pool is small, cosy and clean. The breakfast isn’t extensive but it’s acceptable.

El hotel está muy bien, bien comunicado, tranquilo, la habitación es pequeña muy limpia, para dormir está bien. La piscina es pequeña, acogedora y limpia. El desayuno no es extenso pero no está mal.

The spa doesn’t work, the restaurant is very expensive. The visit to the winery was a bit shabby: no one guided us, just a 5-minute video and a tasting.

El spa no funciona, el restaurante es muy caro. La visita a la bodega un poco cutre, nadie nos guió, un vídeo de 5 min y una cata.

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Fabulous

10 Ana María Travelled with couple August 2026 The hotel is in Gaia but you can walk to Porto in 10 minutes. Great location, without the crowds of tourists. The hotel is very new and well maintained. The room is comfortable and very clean.

El hotel está en Gaia pero llegas a Oporto andando en 10 minutos, muy buena ubicación, sin agobios de turistas. El hotel muy nuevo, todo muy cuidado. La habitación cómoda y muy limpia

The spa consists of only a small pool

El spa solo consta de una piscina pequeña

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Superb

9.1 Natividad Travelled with couple July 2026 The hotel is very new, the beds are super comfortable and the cleanliness was exceptional — everything was spotless. The staff were very friendly and patient with our check-in, and they let us in before the scheduled time. Very good breakfast.

El hotel está muy nuevo, las camas súper cómodas, la limpieza espectacular estaba todo impoluto, el personal súper amable y paciente con nuestro checking, nos dejaron entrar antes de la hora. Muy buen desayuno.

Nothing

Nada

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Superb

6.9 María Jesús Travelled with couple July 2026 The buffet is very good, and the spa and pool areas are well maintained and carefully managed.

El buffet está miy bien, zona de spa y piscina muy controladas y bien.

The room cleanliness left much to be desired and we didn't even have a do not disturb sign or one to request the room be cleaned.

La limpieza de la habitación dejaba que desear y no teníamos ni siquiera el cartelitode no molestar o que limpiasen la habitación.

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Very good

10 Yesenia Travelled with couple July 2026 The hotel is small but very pretty and charming, clean and with very friendly staff

El hotel es pequeño, pero muy bonito y encantador, limpio y el personal muy amable

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Superb

8.9 Rous Travelled with couple July 2026 The outdoor facilities and the quality of the breakfast.

Las instalaciones exteriores y la calidad del desayuno.

The bathroom is slightly larger, and the spa is just a pool and is unattended.

El baño algo más grande, y el spa es una piscina y no está atendido.

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Fabulous

10 Israel Travelled with couple June 2026 Everything was great, they didn’t charge us for the two days of car park.

Todo estuvo genial, no nos cobraron el parking de 2 dias.

The only drawback is that the spa was out of order due to maintenance.

La única pega que el Spa no funcionaba por mantenimiento.

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Superb

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Frequently asked questions about Rubens Hotel & Spa

Does the Rubens Hotel & Spa have wifi connection?

The Rubens Hotel & Spa has Wi-Fi.

Can I stay with a pet at Rubens Hotel & Spa?

Pets are not allowed at Rubens Hotel & Spa.

Is there children's cots available at Rubens Hotel & Spa?

The Rubens Hotel & Spa has cots available at the hotel (please request before your trip, subject to availability). Check the conditions.

Does the Rubens Hotel & Spa have a swimming pool?

Yes, Rubens Hotel & Spa has a swimming pool (this service could have an extra fee). Here you have more info about the swimming pool and other facilities.

Outdoor pool

Does the Rubens Hotel & Spa have a 24h reception?

Yes, Rubens Hotel & Spa has a 24-hour reception.

Is there heating in Rubens Hotel & Spa?

Yes, Rubens Hotel & Spa has heating in the common areas.

Is there air conditioning in the common areas at Rubens Hotel & Spa?

Yes, Rubens Hotel & Spa has air conditioning in the common areas.

Is Rubens Hotel & Spa adapted for people with reduced mobility?

Yes, Rubens Hotel & Spa is adapted for people with reduced mobility.

Is there a restaurant at Rubens Hotel & Spa?

Yes, Rubens Hotel & Spa has a restaurant.

Is there a bar at Rubens Hotel & Spa?

Yes, Rubens Hotel & Spa has a bar.

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Google Ads	Secure-1PAPISID	Used to create a visitor's interest profile and display relevant Google ads.	Google Ads	2 years
Google Ads	Secure-1PSID	Used to display relevant and personalized Google ads.	Google Ads	2 years
Google Ads	Secure-1PSIDCC	Used to create a user profile and show relevant and personalized Google Ads.	Google Ads	1 year
Google	__Secure-1PSIDTS	Stores an encrypted timestamp to maintain user sessions and preserve user preferences.	Google	1 year
Google Ads	__Secure-3PAPISID	Used to create a visitor's interest profile and display relevant Google ads.	Google Ads	2 years
Google Ads	Secure-3PSID	Used to display relevant and personalized Google ads.	Google Ads	2 years
Google Ads	Secure-3PSIDCC	Used to create a user profile and display relevant and personalized Google Ads.	Google Ads	1 year
Google	__Secure-3PSIDTS	Stores an encrypted timestamp to maintain user sessions and preserve user preferences.	Google	1 year
Cloudflare	__cf_bm	Security cookie that manages traffic and filters malicious bots.	Cloudflare	30 minutes
Facebook	_fbp	Delivers advertising products, such as real-time offers from third parties.	Facebook	3 months
Hotjar	_hjSessionUser_userId	Identifies the same user across multiple sessions.	Hotjar	1 year (approx.)
Hotjar	_hjSession_userId	Maintains session data for the current visit.	Hotjar	Session
TikTok	_tt_enable_cookie	Determines if the browser accepts cookies.	TikTok	13 months
TikTok	_ttp	Tracking and analytics cookie measuring ad performance.	TikTok Analytics	3 months
Microsoft Bing Ads	_uetsid	Tracks user interactions with advertising.	Microsoft Bing Ads	24 hours
Microsoft Bing Ads	_uetvid	Tracks user interactions with advertising.	Microsoft Bing Ads	2 weeks (approx.)
Amazon Ads	ad-id	Helps deliver relevant ads and measure performance.	Amazon Advertising	7 months
Amazon Ads	ad-privacy	Manages user privacy preferences related to advertising.	Amazon Advertising	2 years
Hotjar	exp_pricing_fall_assignment	Assigns users to pricing experiments.	Hotjar	1 month
Twitter (X)	guest_id	This cookie collects information about the user's visits to the website (e.g.; how many times the user has visited the website, how much time has elapsed, which pages have been visited). This data is used to personalize and improve the service offered by Twitter (X).	Twitter (X)	2 years
Twitter (X)	guest_id_ads	Collects visitor behavior information from multiple websites. This information is used on the web to optimize advertising relevance.	Twitter (X)	2 years
Twitter (X)	guest_id_marketing	Cookie used by Twitter for marketing and ad personalization purposes.	Twitter (X)	2 years
Twitter (X)	muc_ads	Used for ad personalization and performance measurement.	Twitter (X)	2 years
Twitter (X)	personalization_id	Stores preferences to personalize content and ads.	Twitter (X)	2 years
TikTok	odin_tt	Tracks and analyzes user behavior.	TikTok	13 months
TikTok	tt_chain_token	Tracks user behavior across pages and sessions.	TikTok	5 months
TikTok	ttwid	Identifies users to deliver recommendations and ads.	TikTok	11 months
TikTok	ttcsid*	This cookie, managed by TikTok, tracks the session when a user clicks on TikTok ads. It allows to assign a unique identifier to better understand the user's behavior and measure the actions or conversions performed during that same session.	TikTok	3 months
Spotify	__spdt	Cookie used by Spotify to analyze user interactions on a website, specifically focusing on the actions audio users take after listening to or watching an ad.	Spotify	13 months
DoubleClick (Google)	test_cookie	This cookie is used to determine whether the user's browser supports cookies.	Google Ads / DoubleClick	15 minutes
Google	g_state	Stores the user's logout state and is set when using the One Tap popup or automatic login.	Google One Tap	7 days
Google	g_csrf_token	Used as a security measure to verify the authenticity of requests during login with Google and protect the user against CSRF attacks.	Google One Tap	5 minutes
Google	LSOLH	Cookie used to manage the user session and authentication in Google services.	Google	1 year
Google	__Secure-ENID	This cookie is used by Google to remember user preferences and other relevant information in order to improve the browsing experience.	Google	13 months
Google	NID	This cookie is used by Google to remember user preferences and other relevant information in order to improve the browsing experience.	Google	6 months
Datadog	_dd_s	Cookie used to aggregate all events generated from a single user session across multiple pages. It contains the current session ID, whether the session is excluded due to sampling and the session expiration date. In this way, the system can better understand how the user uses the various sites in that session.	Datadog	4 hours
Amazon CloudFront	CloudFront-Key-Pair-Id	Used to control access to restricted content in CloudFront.	Amazon CloudFront	Varies by configuration
Amazon CloudFront	CloudFront-Policy	Contains the base64-encoded access policy for restricted content.	Amazon CloudFront	Varies by configuration
Amazon CloudFront	CloudFront-Signature	Contains the digital signature of the access policy to verify authenticity.	Amazon CloudFront	Varies by configuration

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