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Playacartaya

Urbanización Nuevo Portil s/n
• 1.9 km from the centre of El Portil
8.1 See 18 reviews

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Playacartaya Urbanización Nuevo Portil s/n
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Accommodation features
Internal parking
Pet-Friendly
Water Slides
Pool
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Playacartaya
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Accommodation facilities/services

Main Areas

24 h reception
Heating
Air-conditioning in the main facilities
Lift
Access for people with reduced mobility in main areas (no adapted bathroom in the bedrooms)

Restaurant

Restaurant
Bar

Wifi and Internet

Wi-Fi
Free Wi-Fi in common areas
Wi-Fi (to be paid at reception)

Main Hotel Services

Meeting Room
Games room
Laundry Service
Nanny
Car Hire
Hairdressing salon
Free Luggage Room
Safe at the reception

Spa and wellness

Massage Parlour
Sauna
Jacuzzi
Turkish bath
Footbath

Facilities

Garden
Balcony
Tennis Court
Ping Pong
Zona de juegos
Business Center
Solarium
Darts

Children and animation

Children's Club

Pets

Pet-Friendly on request (check fee)

Swimming pools

Outdoor Pool (summer)

Activities

Mini golf

Parking

The accommodation has an indoor car park with extra charge
It is essential to reserve the car park space in advance by contacting the accommodation directly.

Pet Policy

This accommodation allows pets with the following conditions:
  • Maximum weight: 25 kg/pet
  • Price: 12 €/night and pet
  • A cleaning fee of 25 € will be requested upon arrival.
  • Your pet will not be allowed to use the main areas and must remain in the room. In addition, they are expected to behave appropriately and not disturb the tranquility of others.
  • The pet must be a small to medium breed. Medium/large pets are at the discretion of the hotel.
  • Only one pet per room is allowed.
  • At the time of room cleaning, pets must remain on the terrace and/or kennel or outside the room.
Important Information: Once you've completed your booking, please send us a message via the contact section to inform us that you will be travelling with your pet. This allows us to notify the accommodation in advance, ensuring everything is prepared for your arrival.

About the accommodation

The Playacartaya Hotel offers a healthy environment to recover from daily stress. Its 290 rooms are comfortable and functional, will make you feel at home and are perfect for a pleasant stay.

This hotel is the ideal destination both for travelling with a partner or friends and also with children, as the hotel offers a themed outdoor pool and Spa service to enjoy a relaxing time. It also has a restaurant and, if you feel like having a refreshing drink, you can do so at the hotel bar.

Its rooms have television, wifi connection, heating and air conditioning. The bathroom is fully equipped with shower or bathtub.



Some of the services listed may require an additional fee. You can check the rates directly at the establishment. The accommodation may modify its catering service as needed. All information provided here is subject to change by the accommodation. If you have any questions, please contact us.

What our customers are saying about the accommodation

8.1
Very good
Based on 18 reviews
Real reviews
All reviews have been carefully checked and verified.
5 Lorena Travelled with family September 2025
Nos han gustado la variedad de piscinas y toboganes para todos los públicos y sin colas a pesar de estar el hotel lleno.
Mejoraría el tema de la comodidad de los colchones, el tema de hamacas suficientes para añ menos el 80% de personas alojadas en verano....no puede ser que a la apertura de la piscina ya no haya hamacas para un montón de clientes. Y mejoraría el tema comidas...mas variadas....hemos comido y cenado 5 días lo mismo.....
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Average 7.7 Clara Travelled with family July 2025
La habitación es bastante amplia
Colchón viejo, mala olor en la habitación. El grifo hace mucho ruido
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Good 8.3 Begoña Travelled with family July 2025
Buena comida, a pesar de haber bastantes personas en el hotel, ni una solo cola para acceder al comedor. Buenas instalaciones.
Mayor limpieza en los baños de la piscina y hacer cumplir las normas ( más de. 20 personas en el jacuzzi, ponía que máximo 12 ) .
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Very good 5.7 Alberto Travelled with family July 2025
Limpieza
Las 4 estrellas son de pegote , comida malísima calidad, animaciones malas
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Average 4.3 Francisco Miguel July 2025
Nada me ha gustado.
Podría mejorar todo, pero lo que más me ha decepcionado ha sido la comida, repetitiva, insípida muy mal cocinada y con muy poca variedad y muy poca calidad. También la higiene de la piscina y del spa deja mucho que desear.
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Basic 9.4 Mariangelica Travelled with family June 2025
Que nos permitieran estar con nuestra mascota, la comida rica y variada, playa al frente, se puede coger un barquito
Todo nos gusto
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Excellent 8.9 Lidia Travelled with family June 2025
El parque acuático está genial. El personal de animación de 10. Lo hemos pasado muy bien.
Se debería de meter más personal de refuerzo en las horas puntas para el buffet. Más tostadoras también sería conveniente.
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Very good 10 Elena Travelled with family May 2025
Es un hotel amplio y limpio. La zona de pisicna y toboganes muy buena, imagino que en temporada alta una locura encontrar una hamaca, pero ahora, una gozada. Con pisicna cubierta para días de peor timepo, y acceso directo y cercano al río piedras y la playa en ferry. Precio calidad genial. La comida rica y variada.
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Excellent 7.7 Rayen Travelled with family May 2025
Muy guay todo.
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Good 9.4 SergioM Travelled with family April 2025 The Tobonaes and the cafeteria service between meals.
Los Tobonaes y el servicio de cafetería entre comidas.
The animation is a bit simplistic.
La animación un poco simplona.
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Excellent 9.7 Ines Travelled with family April 2025 We felt right at home.
Nos hemos sentido como en casa.
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Excellent 2.9 Samara Travelled with family September 2025 Blank review Basic 9.1 Inés Travelled with family August 2025 Blank review Excellent 9.4 Daniel Travelled with family August 2025 Blank review Excellent 9.7 Pedro Travelled with family August 2025 Blank review Excellent 9.7 Noelia Travelled with family July 2025 Blank review Excellent 10 Vanesa Travelled with family May 2025 Blank review Excellent 10 Martín Travelled with family May 2025 Blank review Excellent

Frequently asked questions about Playacartaya

Does the Playacartaya have wifi connection?

  • The Playacartaya offers free Wi-Fi in public areas.
  • The Playacartaya offers Wi-Fi for a fee.
  • The Playacartaya has Wi-Fi.

Can I stay with a pet at Playacartaya?

Pets are allowed at Playacartaya (on request and direct payment at the hotel). Check the conditions.

What can I do at Playacartaya?

The Playacartaya offers the following activities (some may be for a fee):
  • Masseur

Does the Playacartaya have a swimming pool?

Yes, Playacartaya has a swimming pool (this service could have an extra fee). Here you have more info about the swimming pool and other facilities.
  • Outdoor swimming pool (summer season)

Does the Playacartaya have a 24h reception?

Yes, Playacartaya has a 24-hour reception.

Is there heating in Playacartaya?

Yes, Playacartaya has heating in the common areas.

Is there air conditioning in the common areas at Playacartaya?

Yes, Playacartaya has air conditioning in the common areas.

Is there a restaurant at Playacartaya?

Yes, Playacartaya has a restaurant.
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