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Parque Vacacional Edén

Name: Parque Vacacional Edén
Address: Francia, 8, Puerto de la Cruz, 38400, Spain
Price range: Descubre precios y ofertas para este alojamiento
Rating: 8.8

Francia, 8 299.2 m from the centre of Puerto de la Cruz

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8.8

95 reviews

Rooms

Very good

Food

Very good

Cleanliness

Very good

8.8

95 reviews

Rooms

Very good

Food

Very good

Cleanliness

Very good

Price Quality Ratio

Excellent

Staff

Excellent

Hotel Facilities

Very good

Highlighted Facilities and services

Wifi and Internet

Spa and wellness

Swimming pools

See all services and facilities

Check-in and check-out times

Check in

From 15:00

Check out

Before 12:00

Parque Vacacional Edén Francia, 8

Hotel location

See map

Accommodation features

Internal parking

Pool

This stay is no longer available

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Facilities and services

Main Areas

24 h reception

Lift

Smoking Area

Access for people with reduced mobility in main areas (no adapted bathroom in the bedrooms)

Restaurant

Bar

Vending machine

Snack bar

Wifi and Internet

Wi-Fi

Free Wi-Fi in common areas

Main Hotel Services

Meeting Room

Laundry Service

Car Hire

Free Luggage Room

Safe at the reception

Door man

ATM/cash machine at the hotel

Pets

Not Pet-Friendly

Spa and wellness

Massage Parlour

Sauna

Facilities

Garden

Balcony

Tennis Court

Ping Pong

Pool table

Lounge with TV

Zona de juegos

Supermarket

Solarium

Swimming pools

Outdoor Pool (summer)

Transfers / Transfer

Shuttle to the airport (check fee)

Transfer to the airport

Activities

Mini golf

Children and animation

Live entertainment

Check-in/out and other info

Breakfast: from 7:15 am to 10:00 am.

Meal times: from 13:00h to 15:00h.

Dining hours: from 18:30h to 21:45h.

outdoor car park: €5/day (subject to availability upon arrival).

Safe: 2€/day. Deposit 12€ in cash.

Fan: you can request it at reception by leaving a deposit of 20€ in cash.

Pool towels: you can request them at reception, you must leave a deposit of 10€ in cash per towel.

Outdoor swimming pool: from 10:00h to 18:00h.

Indoor heated swimming pool: Children can access, but always accompanied by an adult ;). Access is free and it is open from 10:00 am to 6:00 pm.

Animation: available in high season from Wednesday to Sunday.

Parking

The accommodation has an indoor car park with extra charge

7€ / Per day

Electric vehicle charger available (check details by calling the lodge).

Check directly with the accommodation if they offer the possibility of booking the car park space in advance.

Pet Policy

Pets are not permitted in this accommodation.

About the accommodation

The apartment complex Parque Vacacional Eden 4* is located in Puerto de la Cruz, just 15 minutes walk from the beautiful beach of Martiánez and the saltwater pools. It is set amidst manicured green gardens where you can relax.

This wonderful complex has a large number of facilities. You can enjoy a cozy bar, wifi connection and a restaurant. The tastefully decorated studios and apartments have their own bathroom with shower, amenities and hairdryer, as well as a kitchen equipped with basic kitchenware, fridge, oven, coffee maker (on request) and microwave (on request).

Public transport stops are located just 300 metres from the hotel.just 300 metres from the hotel.

Among the swimming pools in the Eden complex, there is a children's pool and a heated indoor pool. There is also a tennis court, mini-golf, as well as a ping-pong table and billiards table.

Book now at the Parque Vacacional Edén 4 * and enjoy a holiday surrounded by more than ^12000m2 of gardens!

What our customers are saying about the accommodation

8.8

Very good

Based on 95 reviews

Select a topic to see specific reviews

Staff(30)

Location(15)

Rooms(12)

Food(12)

Facilities(9)

Buffet(6)

Cleanliness(6)

Breakfast(5)

Maintenance(3)

Air conditioning(3)

Bed(3)

Value for money(3)

Car Park(2)

Entertainment(2)

Surroundings(2)

Accommodation(2)

Management(2)

Accessibility(2)

Dinner(2)

Family activities(1)

Real reviews

All reviews have been carefully checked and verified.

Select a topic to see specific reviews

Staff(30)

Location(15)

Rooms(12)

Food(12)

Facilities(9)

Buffet(6)

Cleanliness(6)

Breakfast(5)

Maintenance(3)

Air conditioning(3)

Bed(3)

Value for money(3)

Car Park(2)

Entertainment(2)

Surroundings(2)

Accommodation(2)

Management(2)

Accessibility(2)

Dinner(2)

Family activities(1)

Real reviews

All reviews have been carefully checked and verified.

8.6 Antonio Travelled with friends April 2026

Falta mantenimiento.

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Very good

8 Juan Manuel Travelled with couple October 2025

El hotel si bien es antiguo se nota que poco a poco lo van remodelando y esta bastante bien mantenido, cuenta con varias cosas para hacer dentro como ping pong, pool, minigolf, 2 piscinas, futbolin, pilates etc etc. La atención excelente en todas las áreas.

En el buffet mejoraria el sistema para que la comida se mantenga mas caliente, ya que en varias ocasiones al servirme, estaba practicamente fria. y por otro lado tambien mejoraria el orden/ubicacion de la comida, ya que hay un sector dulce, pero luego al lado de todo lo salado y caliente ponen algo mas dulce, y queda mezclado.

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Very good

10 Ainoa Travelled with friends September 2025

Un sitio muy bonito con trabajadores muy amables y hospitalarios. Es como estar en un sueño, con tanta vegetación. Tenían opciones sin gluten y el mismo Chef te explicaba lo que podías comer. Recomiendo el brownie sin gluten!!! Delicioso ! Muy contenta ! Repetiremos seguro !

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Excellent

9.7 Thais Travelled with couple September 2025

Lo que mas hemos disfrutado ha sido el Buffet, cada dia comida diferente.¡Hasta por tematicas!!

Teniamos una habitacion con cama matrimonial i nos pusieron dos indoviduales juntas que se separaban.

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Excellent

9.4 Julio Travelled with family September 2025

Todo muy bien las instalaciones y la comida

No tenía aire acondicionado

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Excellent

4.9 Miriam Travelled with couple September 2025

Lo único que vale la pena es el parque que tiene el hotel

La habitación para ser un 4 estrellas no vale nada, le pondría un dos estrellas, sin aire acondicionado y a las 7:00 de la mañana ya no hay quien duerma, nos dieron una planta baja y se le escuchaba todo el mundo que pasaba con maletas y sin ellas

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Basic

9.7 Laura Travelled with couple June 2025 Good hotel and lovely staff, we will come back.

Buen hotel y el personal encantador, repetiremos

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Excellent

8.9 Jose Juan Travelled with couple May 2025 The holiday has been very good, nice weather, good facilities, very friendly staff.

El viaje ha estado muy bien, buen tiempo, buenas instalaciones, personal muy amable.

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Very good

10 Monica Travelled with couple April 2025 Everything is great, maybe the room cleaning could be improved.. otherwise 100% recommended.

Todo fenomenal, a lo mejor la limpieza de la habitación la mejoraría.. por lo demás recomendable 100%

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Excellent

8 Nadia Travelled with friends April 2025 The staff was charming. The breakfasts were very good. Inexpensive parking. Lots of facilities inside the building.

El personal era encantador,. Los desayunos eran muy buenos. Tiene aparcamiento económico. Muchas instalaciones dentro del edificio.

Due to the strike, the rooms were not cleaned every day and the towels were not changed. The hotel does not allow picnics to be taken outside at lunchtime.

Por huelga no nos hicieron las habitaciones todos los días ni nos cambiaron las toallas. El Hotel no deja llevar fuera picnic a la hora de la comida.

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Very good

8 David Travelled with family April 2025 The food is quite good. Large rooms

La comida bastante bien. Las habitaciones grandes

The worst part of the trip was the flights, you lose two full days. The airport on top is far from the accommodation, it is located in the north and the airport puts you in the south...

Lo peor del viaje los vuelos, pierdes dos días completos. El aeropuerto encima está lejos del alojamiento, está situado en el norte y el aeropuerto te ponen el del sur...

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Very good

5.3 Miguel Travelled with couple April 2025 I enjoyed it all but disappointed by the little info. I didn't know much about Tenerife and it turns out that the flight was for the south and the hotel for the north. The cab cost me 150 euros

Lo he disfrutado todo pero decepcionado por la poca info. No sabía mucho de Tenerife y resulta que el vuelo era para el sur y el hotel para el norte. Me ha costado el taxi 150 euros

The transfer

El traslado

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Average

10 Maria Dolores Travelled with couple April 2025 Everything was fine The staff was charming

Todo ha estado bien El personal un encanto

Parquint is payable

Parquint es de pago

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Excellent

2.7 Oscar Travelled with family September 2023 Ideal to spend a Halloween, it's scary.... DO NOT BE FOOLED, face washed but crappy, the corridors are missing a girl on a tricycle to be terrifying, Thanks to Buscounchollo and especially Adei for the efforts despite not having been able to get us out of there, the published images do not correspond to reality, The pictures published do not correspond to reality, you can see a certain abandonment as it is a huge hotel, which recently opened would be beautiful, but now leaves something to be desired despite the fact that they put pretty pictures, and do not show you the harsh reality, the change of room by the hotel is appreciated.and the receptionists are very nice

Ideal para pasar un Halloween , da miedo.... NO TE DEJES ENGAÑAR, lavado la cara pero cutremente, a los pasillos les falta una niña en triciclo para ser terroríficos, Gracias a Buscounchollo y en especial a Adei por las gestiones pese a no haber podido sacarnos de allí, las imágenes publicadas no corresponden con la realidad, se nota cierto abandono ya que es un hotel inmensamente grande, que recién inaugurado sería precioso, pero que ahora deja que desear pese a que te pongan fotos bonitas, y no te enseñen la cruda realidad, se agradece el cambio de habitación por parte del hotel.y muy majas las recepcionistas

The food...not bad, but the breakfast was decent, very English, we already know how they eat.... The rooms, clean and decent bathroom if you are lucky, but the sofa bed is deadly, with 8 cm 'mattress' that makes the floor is ideal, the common areas are to run away, as you arrive you get the laundry with a washing machine in the street and a black and rusty lattice, rooms with nice views if you're lucky, very lucky....12000 meters of dry areas and those of passage something more careful, but do not expect a paradise, the access or you do it by car or you are sold and it is not a hotel where you want to spend the day agusto.... the Adams family would ask for a change of hotel also...I REPEAT, DO NOT BE Deceived....

La comida...mala no, lo siguiente, pero el desayuno decente, muy inglesa, ya sabemos cómo comen... Las habitaciones, limpias y baño decante si tienes suerte, pero el sofá cama es mortal, con 8 cm de "colchon' que hace que el suelo sea ideal, las zonas comunes son para salir corriendo, según llegas te recibe la lavandería con una lavadora en la calle y una celosía negra y roñosa, habitaciones con vistas bonitas si tienes suerte, mucha suerte...12000 metros de zonas secas y las de paso algo más cuidadas, pero no esperes un paraíso, el acceso o lo haces en coche o estás vendido y no es un hotel en el que desees pasar el día agusto....la familia Adams pediría un cambio de hotel también...REPITO, NO TE DEJES ENGAÑAR..

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Basic

8.3 Elena Travelled with couple August 2023 To have the autonomy of a studio apartment. Terrace with wonderful views. Exquisite staff.

Contar con la autonomia que da un alojamiento estudio. Terraza con vistas maravillosas. Personal exquisito.

The confirmation of flights very close to the departure time, which caused inconveniences to book parking at the airport.

La confirmacion de vuelos muy al limite de salida, eso ocasionó inconvenientes para reservar pàrquing en el aeropuerto.

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Very good

8 Nieves Travelled with couple August 2023 The hotel staff is very friendly, good people !!!!

Los trabajadores del hotel muy amables, buena gente!!!!

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Very good

9.3 Bárbara Travelled with friends August 2023 Good service, good food and a lot of variety, the pools are excellent, the staff very friendly and willing...

Buen servicio, buena comida y mucha variedad, las piscinas excelentes, el personal muy amable y dispuesto...

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Excellent

6.3 Angela August 2023 The flight back was very badly timed, we had to get up at 4 am to take the shuttle bus to the airport. We also missed breakfast on the last day.

El vuelo de vuelta muy mal horario, tuvimos que levantarnos a las 4 de la mañana para coger el bus de traslado e ir al aeropuerto. Además perdimos el desayuno del último día

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Average

10 Olga Travelled with family August 2023 Everything was great, the staff, the hotel and the entertainment.

Todo magnífico, el personal, el hotel y su entretenimiento

Nothing

Nada

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Excellent

6.7 Juan Carlos Travelled with family July 2023 The accommodation is quite far from everything, you depend on transportation to go anywhere, even for a swim at the beach, otherwise, you can enjoy yourself.

El alojamiento está bastante apartado de todo, dependes de transporte para ir a cualquier sitio, incluso para un baño en la playa, por lo demás, se puede disfrutar

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Good

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Frequently asked questions about Parque Vacacional Edén

Does the Parque Vacacional Edén have wifi connection?

The Parque Vacacional Edén offers free Wi-Fi in public areas.
The Parque Vacacional Edén has Wi-Fi.

Can I stay with a pet at Parque Vacacional Edén?

Pets are not allowed at Parque Vacacional Edén.

What can I do at Parque Vacacional Edén?

The Parque Vacacional Edén offers the following activities (some may be for a fee):

Masseur

Does the Parque Vacacional Edén have a swimming pool?

Yes, Parque Vacacional Edén has a swimming pool (this service could have an extra fee). Here you have more info about the swimming pool and other facilities.

Outdoor swimming pool (summer season)

Does the Parque Vacacional Edén have a 24h reception?

Yes, Parque Vacacional Edén has a 24-hour reception.

Is there a restaurant at Parque Vacacional Edén?

Yes, Parque Vacacional Edén has a restaurant.

Is there a bar at Parque Vacacional Edén?

Yes, Parque Vacacional Edén has a bar.

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