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8.5
Fabulous
See 109 reviews
Staff
Superb
Price Quality Ratio
Fabulous
Hotel Facilities
Fabulous
8.5
Fabulous
See 109 reviews
Staff
Superb
Price Quality Ratio
Fabulous
Hotel Facilities
Fabulous
Rooms
Fabulous
Cleanliness
Fabulous
Food
Fabulous
​Facilities and services
Wifi and Internet
Spa and wellness
Car Park
See all services and facilities
Check-in and check-out times
Check-in
from 15:00
Check-out
before 12:00
Parque Vacacional Edén Francia, 8
Hotel location
See map
Accommodation features
Near the beach
Internal parking
Pool
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Parque Vacacional Edén
Customer photos
Map
Customer photos
Facilities and services
Main Areas
24 h reception
Lift
Smoking Area
Access for people with reduced mobility in main areas (no adapted bathroom in the bedrooms)
Restaurant
Restaurant
Bar
Vending machine
Snack bar
Wifi and Internet
Wi-Fi
Free Wi-Fi in common areas
Main Hotel Services
Meeting Room Extra charge
Laundry Service Extra charge
Car Hire
Free Luggage Room
Safe at the reception Extra charge
Door man
ATM/cash machine at the hotel
Pets
Not Pet-Friendly
Spa and wellness
Massage Parlour Extra charge
Sauna Extra charge
Facilities
Garden
Balcony
Tennis Court Extra charge
Ping Pong
Pool table Extra charge
Lounge with TV
Zona de juegos
Supermarket
Solarium
Car Park
Indoor car park Extra charge
Price: 7€ per day
Electric vehicle charger available.
Check with the accommodation provider to see if you can reserve a spot.
Swimming pools
Outdoor Pool (summer)
Transfers / Transfer
Shuttle to the airport (check fee)
Transfer to the airport
Activities
Mini golf
Children and animation
Live entertainment
General room services
TV
Telephone
Balcony
Bedding available
Towels available
Daily Cleaning
Free Wi-Fi in the rooms
Safe to be paid at reception
Desk
Bathroom
Toilet
Shower
Amenities
Hairdryer
Toilet paper
Kitchen
Kitchen
Oven
Fridge
Kitchenware
Check-in/out and other info
Breakfast: from 7:15 am to 10:00 am.
Meal times: from 13:00h to 15:00h.
Dining hours: from 18:30h to 21:45h.
outdoor car park: €5/day (subject to availability upon arrival).
Safe: 2€/day. Deposit 12€ in cash.
Fan: you can request it at reception by leaving a deposit of 20€ in cash.
Pool towels: you can request them at reception, you must leave a deposit of 10€ in cash per towel.
Outdoor swimming pool: from 10:00h to 18:00h.
Indoor heated swimming pool: Children can access, but always accompanied by an adult ;). Access is free and it is open from 10:00 am to 6:00 pm.
Animation: available in high season from Wednesday to Sunday.
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Facilities and services

Main Areas

24 h reception
Lift
Smoking Area
Access for people with reduced mobility in main areas (no adapted bathroom in the bedrooms)

Restaurant

Restaurant
Bar
Vending machine
Snack bar

Wifi and Internet

Wi-Fi
Free Wi-Fi in common areas

Main Hotel Services

Meeting Room Extra charge
Laundry Service Extra charge
Car Hire
Free Luggage Room
Safe at the reception Extra charge
Door man
ATM/cash machine at the hotel

Pets

Not Pet-Friendly

Spa and wellness

Massage Parlour Extra charge
Sauna Extra charge

Facilities

Garden
Balcony
Tennis Court Extra charge
Ping Pong
Pool table Extra charge
Lounge with TV
Zona de juegos
Supermarket
Solarium

Car Park

Indoor car park Extra charge
Price: 7€ per day
Electric vehicle charger available.
Check with the accommodation provider to see if you can reserve a spot. +info

Swimming pools

Outdoor Pool (summer)

Transfers / Transfer

Shuttle to the airport (check fee)
Transfer to the airport

Activities

Mini golf

Children and animation

Live entertainment

Room services

These services are general and may vary according to the type of room.

General room services

TV
Telephone
Balcony
Bedding available
Towels available
Daily Cleaning
Free Wi-Fi in the rooms
Safe to be paid at reception
Desk

Bathroom

Toilet
Shower
Amenities
Hairdryer
Toilet paper

Kitchen

Kitchen
Oven
Fridge
Kitchenware
Check-in/out and other info
Breakfast: from 7:15 am to 10:00 am.
Meal times: from 13:00h to 15:00h.
Dining hours: from 18:30h to 21:45h.
outdoor car park: €5/day (subject to availability upon arrival).
Safe: 2€/day. Deposit 12€ in cash.
Fan: you can request it at reception by leaving a deposit of 20€ in cash.
Pool towels: you can request them at reception, you must leave a deposit of 10€ in cash per towel.
Outdoor swimming pool: from 10:00h to 18:00h.
Indoor heated swimming pool: Children can access, but always accompanied by an adult ;). Access is free and it is open from 10:00 am to 6:00 pm.
Animation: available in high season from Wednesday to Sunday.

Pet Policy

Pets are not permitted in this accommodation.

About the accommodation

The apartment complex Parque Vacacional Eden 4* is located in Puerto de la Cruz, just 15 minutes walk from the beautiful beach of Martiánez and the saltwater pools. It is set amidst manicured green gardens where you can relax.

This wonderful complex has a large number of facilities. You can enjoy a cozy bar, wifi connection and a restaurant. The tastefully decorated studios and apartments have their own bathroom with shower, amenities and hairdryer, as well as a kitchen equipped with basic kitchenware, fridge, oven, coffee maker (on request) and microwave (on request).

Public transport stops are located just 300 metres from the hotel.just 300 metres from the hotel.

Among the swimming pools in the Eden complex, there is a children's pool and a heated indoor pool. There is also a tennis court, mini-golf, as well as a ping-pong table and billiards table.

Book now at the Parque Vacacional Edén 4 * and enjoy a holiday surrounded by more than 12000m2 of gardens!

 

 

Some of the services listed may require a fee. You can check the rates directly at the accommodation. All information in this listing is subject to change by the accommodation. If you have any questions, please contact us.

What our travellers say

8.5
Fabulous
Based on 109 reviews

Photos shared by our customers

Select a topic to see specific reviews
Staff35 94%
Location15 67%
Food14 64%
Rooms13 77%
Facilities9 100%
Cleanliness8 50%
Breakfast6 67%
Buffet6 83%
Bed4 100%
Air conditioning4 100%
Maintenance3 67%
Value for money3 67%
Surroundings3 100%
Car Park3 67%
Dinner3 100%
Entertainment2 100%
Management2 100%
Accommodation2 100%
Reform2 100%
Accessibility2 100%
Real reviews
All reviews are checked and verified.
Real reviews
All reviews are checked and verified.
6.9 Manuel Travelled with couple September 2026
La posibilidad de conocer el entorno disponiendo de coche de alquiler
No hay aire acondicionado, ni ventilador en la habitación, aunque se puede solicitar uno pequeño en la recepción
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Very good 8.3 Jeison Travelled with family September 2026
El personal del hotel sobre todo los camareros del restaurante son encantadores muy amables
La limpieza de las habitaciones es pésima, limpian x encima y las camas tienen las mismas montañas q la isla !!!
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Fabulous 9.1 Jesús Travelled with couple September 2026
Bueno, Tenerife ya lo conocía, ha sido recordar viejos tiempos.
Los vuelos fueron bastante impuntuales.
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Superb 6 Susana Travelled with family September 2026
El personal muy amables, atentos y dispuestos a ayudar en todo lo posible.
Podrían realizar varias reformas en cuanto a las habitaciones y el mismo hotel. Huele a humedad y la camas dejan mucho q desear. La limpieza muy escasa. Un jardín muy descuidado y con bichos.
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Pleasant 7.1 Patricia Travelled with couple September 2026
Del hotel me gustó el personal muy atentos en la piscina el sr. Cubano muy cordial el personal del comedor encantados
Mejorar en variedad de comida y el cuidado de los jardines Además el cambio de toallas no se hizo en una semana de estancia
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Very good 10 Juana Travelled with family August 2026
El Personal del Hotel de 10. Muy atentos tanto en Recepción cómo en el servicio de comidas. Viaje con mi hija y la verdad las dos estuvimos muy agusto
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Superb 4.3 Rosana Travelled with family August 2026
Lo que más disfrutamos fueron los jardines del hotel, muy bonitos y cuidados, y las habitaciones, amplias y con cocina propia, que se agradecen en una estancia larga. También valoramos positivamente que, a partir del 21 de agosto, el encargado del restaurante cambiara por otra persona mucho más profesional y cercana, lo que mejoró notablemente el resto de la estancia.
Hay varios aspectos que mejorar: la comida en general no está a la altura de la categoría del hotel, y los zumos en concreto son de muy baja calidad. Las habitaciones carecen de aire acondicionado, algo importante dado el calor habitual en Santa Cruz de Tenerife, y la insonorización es prácticamente inexistente, lo que dificulta descansar bien por la noche. También sería necesario mejorar la frecuencia de cambio de toallas y sábanas en estancias largas, y revisar la atención al cliente en el restaurante, ya que durante los primeros días notamos un trato desigual hacia distintos huéspedes.
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Disappointing 7.1 Eduardo Travelled with couple June 2026
La comida, un aprobado raspado Regular
Mejorar la comida sobre todo el desayuno y eso parecía al zumo de naranja, que era dinamita pura muy malo muy muy malo. Solamente tomamos un día los demás días agua para desayunar porque era I malo no sabíamos lo que era no volvimos a aprobarla
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Very good 8.6 Antonio Travelled with  friends April 2026 It needs maintenance.
Falta mantenimiento.
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Fabulous 8 Juan Manuel Travelled with couple October 2025 Although the hotel is old, you can tell they’re gradually renovating it, and it’s quite well-maintained. It offers a variety of activities on-site, such as ping-pong, pool, mini-golf, two swimming pools, foosball, Pilates, and so on. The service is excellent in every area.
El hotel si bien es antiguo se nota que poco a poco lo van remodelando y esta bastante bien mantenido, cuenta con varias cosas para hacer dentro como ping pong, pool, minigolf, 2 piscinas, futbolin, pilates etc etc. La atención excelente en todas las áreas.
At the buffet, the system for keeping the food warm could be improved, since on several occasions when I served myself, the food was practically cold. Also, the layout of the food could be improved, since there’s a dessert section, but then right next to all the savory and hot dishes, they put something else sweet, so everything gets mixed together.
En el buffet mejoraria el sistema para que la comida se mantenga mas caliente, ya que en varias ocasiones al servirme, estaba practicamente fria. y por otro lado tambien mejoraria el orden/ubicacion de la comida, ya que hay un sector dulce, pero luego al lado de todo lo salado y caliente ponen algo mas dulce, y queda mezclado.
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Fabulous 10 Ainoa Travelled with  friends September 2025
Un sitio muy bonito con trabajadores muy amables y hospitalarios. Es como estar en un sueño, con tanta vegetación. Tenían opciones sin gluten y el mismo Chef te explicaba lo que podías comer. Recomiendo el brownie sin gluten!!! Delicioso ! Muy contenta ! Repetiremos seguro !
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Superb 9.7 Thais Travelled with couple September 2025 What we enjoyed the most was the buffet—a different meal every day. They even had themed meals!!
Lo que mas hemos disfrutado ha sido el Buffet, cada dia comida diferente.¡Hasta por tematicas!!
We had a room with a double bed, but they gave us two single beds pushed together that could be separated.
Teniamos una habitacion con cama matrimonial i nos pusieron dos indoviduales juntas que se separaban.
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Superb 9.4 Julio Travelled with family September 2025 The facilities and the food were all great.
Todo muy bien las instalaciones y la comida
It didn't have air conditioning
No tenía aire acondicionado
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Superb 4.9 Miriam Travelled with couple September 2025 The only thing worth seeing is the hotel's park
Lo único que vale la pena es el parque que tiene el hotel
For a 4-star hotel, the room is worthless—I'd give it two stars. There's no air conditioning, and by 7:00 a.m. there's no way to sleep. We were given a room on the ground floor, and you could hear everyone walking by, whether they had luggage or not.
La habitación para ser un 4 estrellas no vale nada, le pondría un dos estrellas, sin aire acondicionado y a las 7:00 de la mañana ya no hay quien duerma, nos dieron una planta baja y se le escuchaba todo el mundo que pasaba con maletas y sin ellas
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Disappointing 9.7 María Jose Travelled with couple August 2025
El hotel es espectacular muy bonito , tiene bastante vida , y mucha naturaleza alrededor . Tiene parking . Y muy buena ubicación . Si volviera a Tenerife elegiría el mismo hotel
Lo que mejoría es la comida y cena es muy poco variable la mayoría de los días .
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Superb 9.7 Laura Travelled with couple June 2025 Good hotel and lovely staff, we will come back.
Buen hotel y el personal encantador, repetiremos
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Superb 8.9 Jose Juan Travelled with couple May 2025 The holiday has been very good, nice weather, good facilities, very friendly staff.
El viaje ha estado muy bien, buen tiempo, buenas instalaciones, personal muy amable.
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Fabulous 10 Monica Travelled with couple April 2025 Everything is great, maybe the room cleaning could be improved.. otherwise 100% recommended.
Todo fenomenal, a lo mejor la limpieza de la habitación la mejoraría.. por lo demás recomendable 100%
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Superb 8 Nadia Travelled with  friends April 2025 The staff was charming. The breakfasts were very good. Inexpensive parking. Lots of facilities inside the building.
El personal era encantador,. Los desayunos eran muy buenos. Tiene aparcamiento económico. Muchas instalaciones dentro del edificio.
Due to the strike, the rooms were not cleaned every day and the towels were not changed. The hotel does not allow picnics to be taken outside at lunchtime.
Por huelga no nos hicieron las habitaciones todos los días ni nos cambiaron las toallas. El Hotel no deja llevar fuera picnic a la hora de la comida.
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Fabulous 8 David Travelled with family April 2025 The food is quite good. Large rooms
La comida bastante bien. Las habitaciones grandes
The worst part of the trip was the flights, you lose two full days. The airport on top is far from the accommodation, it is located in the north and the airport puts you in the south...
Lo peor del viaje los vuelos, pierdes dos días completos. El aeropuerto encima está lejos del alojamiento, está situado en el norte y el aeropuerto te ponen el del sur...
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Fabulous
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Frequently asked questions about Parque Vacacional Edén

Does the Parque Vacacional Edén have wifi connection?

  • The Parque Vacacional Edén offers free Wi-Fi in public areas.
  • The Parque Vacacional Edén has Wi-Fi.

Can I stay with a pet at Parque Vacacional Edén?

Pets are not allowed at Parque Vacacional Edén.

What can I do at Parque Vacacional Edén?

The Parque Vacacional Edén offers the following activities (some may be for a fee):
  • Masseur
  • Sauna

Does the Parque Vacacional Edén have a swimming pool?

Yes, Parque Vacacional Edén has a swimming pool (this service could have an extra fee). Here you have more info about the swimming pool and other facilities.
  • Outdoor swimming pool (summer season)

Does the Parque Vacacional Edén have a 24h reception?

Yes, Parque Vacacional Edén has a 24-hour reception.

Is there a restaurant at Parque Vacacional Edén?

Yes, Parque Vacacional Edén has a restaurant.

Is there a bar at Parque Vacacional Edén?

Yes, Parque Vacacional Edén has a bar.
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bookingUuid Provides security by confirming the booking is correct. 5 minutes
bookingToken Grants access to the payment screen linked to a booking ID. 5 years
ab_cover Used to remember the A/B test variant for offer cover images assigned to the user. 15 days
crossellingOnboardingSeen Remembers that the welcome message shown when arriving from another website of the group has already been displayed, so it does not appear again. 1 year
j2s_suggestion_modal_shown Remembers that the suggestion to continue on Jump2spain has already been shown, so it does not appear again. 1 year
aws-waf-token This cookie is used to verify that the request originates from a real browser and not from an automated client. 5 minutes

Third party cookies

Certain third parties, such as Google, may process personal data collected through cookies and similar technologies in order to personalize content and advertising. For more details on how Google uses data, please visit their Business Data Responsibility page.

 

Supplier Cookie Cookie type Use it Expiration
Google 1P_JAR Advertising cookies containing unique randomly generated values to distinguish browsers and devices. Used to measure ad performance and provide product recommendations. Google Adwords 1 month
Google ANID Advertising cookies containing unique randomly generated values to distinguish browsers and devices. Used to measure ad performance and provide product recommendations. Google Adwords 1 year
Google CONSENT Advertising cookies containing unique randomly generated values to distinguish browsers and devices. Used to measure ad performance and provide product recommendations. Google Adwords 1 year
Google DV Advertising cookies containing unique randomly generated values to distinguish browsers and devices. Used to measure ad performance and provide product recommendations. Google Adwords 24 hours
Google APISID Store user preferences and information when displaying Google Maps. Google Maps 2 years
Google HSID Store user preferences and information when displaying Google Maps. Google Maps 2 years
Google NID Store user preferences and information when displaying Google Maps. Google Maps 6 months
Google OGP Store user preferences and information when displaying Google Maps. Google Maps 2 months
Google OGPC Store user preferences and information when displaying Google Maps. Google Maps 2 months
Google SAPISID Store user preferences and information when displaying Google Maps. Google Maps 2 years
Google SID Store user preferences and information when displaying Google Maps. Google Maps 2 years
Google SSID Store user preferences and information when displaying Google Maps. Google Maps 2 years
Google SIDCC Store user preferences and information when displaying Google Maps. Google 3 months
Google _ga Analytics cookies used to distinguish users, manage experiments, measure performance, and maintain session data. Google Analytics 2 years
Google Analytics _ga_ID Analytics cookies used to distinguish users, manage experiments, measure performance, and maintain session data. Google Analytics 2 years
Google _gid Analytics cookies used to distinguish users, manage experiments, measure performance, and maintain session data. Google Analytics 24 hours
Google _gat Analytics cookies used to distinguish users, manage experiments, measure performance, and maintain session data. Google Analytics 1 minute
Google __utmx Analytics cookies used to distinguish users, manage experiments, measure performance, and maintain session data. Google Analytics 18 months
Google __utmxx Analytics cookies used to distinguish users, manage experiments, measure performance, and maintain session data. Google Analytics 18 months
Google _gcl_au Used by Google AdSense to experiment with the efficiency of ads. Google AdSense 3 months
Facebook fbm_* Identifies users logging in with their Facebook account. Login with Facebook 1 year
Google ACCOUNT_CHOOSER Authentication cookie. Helps to remember the Google account previously used to log in. Google Accounts 2 years
Google AEC Security cookie used to ensure that requests in a browsing session are made by the user and not by malicious sites. Google 6 months
Google LSID Authentication cookie that maintains the user's session in Google services. Google Accounts 2 years
Bing MR Used for analysis and improving ad relevance. Microsoft Bing Ads 5 days
Bing MSPTC Track user interaction and uniquely identify browsers to personalize ads. Microsoft Bing Ads 1 year
Bing MUID Track user interaction and uniquely identify browsers to personalize ads. Microsoft Bing Ads 1 year
Hotjar NEXT_LOCALE Stores language preferences for the Hotjar interface. Hotjar 10 days
Google OTZ Cookie used for analytics. Helps to link user activity between different devices and sessions. Google Analytics 1 month
Google SMSV Used to link device usage and website visits to the user's Google account. Google 309 days
Google SOCS Used to store the user's status regarding their cookie choices. Google 13 months
Google __Host-1PLSID Used for user login through the Google account. Google 2 years
Google __Host-3PLSID Used for user login via Google account. Google 2 years
Google __Host-GAPS Used for user login via Google account. Google 2 years
Google Ads Secure-1PAPISID Used to create a visitor's interest profile and display relevant Google ads. Google Ads 2 years
Google Ads Secure-1PSID Used to display relevant and personalized Google ads. Google Ads 2 years
Google Ads Secure-1PSIDCC Used to create a user profile and show relevant and personalized Google Ads. Google Ads 1 year
Google __Secure-1PSIDTS Stores an encrypted timestamp to maintain user sessions and preserve user preferences. Google 1 year
Google Ads __Secure-3PAPISID Used to create a visitor's interest profile and display relevant Google ads. Google Ads 2 years
Google Ads Secure-3PSID Used to display relevant and personalized Google ads. Google Ads 2 years
Google Ads Secure-3PSIDCC Used to create a user profile and display relevant and personalized Google Ads. Google Ads 1 year
Google __Secure-3PSIDTS Stores an encrypted timestamp to maintain user sessions and preserve user preferences. Google 1 year
Cloudflare __cf_bm Security cookie that manages traffic and filters malicious bots. Cloudflare 30 minutes
Facebook _fbp Delivers advertising products, such as real-time offers from third parties. Facebook 3 months
Hotjar _hjSessionUser_userId Identifies the same user across multiple sessions. Hotjar 1 year (approx.)
Hotjar _hjSession_userId Maintains session data for the current visit. Hotjar Session
TikTok _tt_enable_cookie Determines if the browser accepts cookies. TikTok 13 months
TikTok _ttp Tracking and analytics cookie measuring ad performance. TikTok Analytics 3 months
Microsoft Bing Ads _uetsid Tracks user interactions with advertising. Microsoft Bing Ads 24 hours
Microsoft Bing Ads _uetvid Tracks user interactions with advertising. Microsoft Bing Ads 2 weeks (approx.)
Amazon Ads ad-id Helps deliver relevant ads and measure performance. Amazon Advertising 7 months
Amazon Ads ad-privacy Manages user privacy preferences related to advertising. Amazon Advertising 2 years
Hotjar exp_pricing_fall_assignment Assigns users to pricing experiments. Hotjar 1 month
Twitter (X) guest_id This cookie collects information about the user's visits to the website (e.g.; how many times the user has visited the website, how much time has elapsed, which pages have been visited). This data is used to personalize and improve the service offered by Twitter (X). Twitter (X) 2 years
Twitter (X) guest_id_ads Collects visitor behavior information from multiple websites. This information is used on the web to optimize advertising relevance. Twitter (X) 2 years
Twitter (X) guest_id_marketing Cookie used by Twitter for marketing and ad personalization purposes. Twitter (X) 2 years
Twitter (X) muc_ads Used for ad personalization and performance measurement. Twitter (X) 2 years
Twitter (X) personalization_id Stores preferences to personalize content and ads. Twitter (X) 2 years
TikTok odin_tt Tracks and analyzes user behavior. TikTok 13 months
TikTok tt_chain_token Tracks user behavior across pages and sessions. TikTok 5 months
TikTok ttwid Identifies users to deliver recommendations and ads. TikTok 11 months
TikTok ttcsid* This cookie, managed by TikTok, tracks the session when a user clicks on TikTok ads. It allows to assign a unique identifier to better understand the user's behavior and measure the actions or conversions performed during that same session. TikTok 3 months
Spotify __spdt Cookie used by Spotify to analyze user interactions on a website, specifically focusing on the actions audio users take after listening to or watching an ad. Spotify 13 months
DoubleClick (Google) test_cookie This cookie is used to determine whether the user's browser supports cookies. Google Ads / DoubleClick 15 minutes
Google g_state Stores the user's logout state and is set when using the One Tap popup or automatic login. Google One Tap 7 days
Google g_csrf_token Used as a security measure to verify the authenticity of requests during login with Google and protect the user against CSRF attacks. Google One Tap 5 minutes
Google LSOLH Cookie used to manage the user session and authentication in Google services. Google 1 year
Google __Secure-ENID This cookie is used by Google to remember user preferences and other relevant information in order to improve the browsing experience. Google 13 months
Google NID This cookie is used by Google to remember user preferences and other relevant information in order to improve the browsing experience. Google 6 months
Datadog _dd_s Cookie used to aggregate all events generated from a single user session across multiple pages. It contains the current session ID, whether the session is excluded due to sampling and the session expiration date. In this way, the system can better understand how the user uses the various sites in that session. Datadog 4 hours
Amazon CloudFront CloudFront-Key-Pair-Id Used to control access to restricted content in CloudFront. Amazon CloudFront Varies by configuration
Amazon CloudFront CloudFront-Policy Contains the base64-encoded access policy for restricted content. Amazon CloudFront Varies by configuration
Amazon CloudFront CloudFront-Signature Contains the digital signature of the access policy to verify authenticity. Amazon CloudFront Varies by configuration

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