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8.2
Fabulous
See 712 reviews
Staff
Fabulous
Cleanliness
Fabulous
Food
Fabulous
8.2
Fabulous
See 712 reviews
Staff
Fabulous
Cleanliness
Fabulous
Food
Fabulous
Hotel Facilities
Fabulous
Rooms
Fabulous
Price Quality Ratio
Very good
​Facilities and services
Wifi and Internet
Pets
Baby cribs
See all services and facilities
Check-in and check-out times
Check-in
from 15:00
Check-out
before 12:00
URH Palacio de Oriol Avda. Cristobal Murrieta, 27
Hotel location
See map
Accommodation features
Near the train station
Near the beach
Internal parking
Pet-Friendly
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Facilities and services

Main Areas

24 h reception
Lift
Adapted for people with reduced mobility

Restaurant

Restaurant
Bar
Vending machine
Breakfast
Breakfast is served from 07:00 to 10:30 on weekdays and from 08:00 to 11:00 on weekends. +info
Dinner
Opening hours are from 20:00 to 22:30. +info
Coffee Shop

Wifi and Internet

Wi-Fi Free

Main Hotel Services

Meeting Room Extra charge
Laundry Service Extra charge
Luggage storage
Safe
Air Conditioning

Facilities

Fitness Centre
Opening hours are from 09:00 to 22:00. +info
Garden
Balcony
Lounge with TV
Zona de juegos
Business Center Extra charge
Supermarket
Solarium

Pets

Pets are allowed (upon request) Extra charge
Maximum weight: 15 kg/pet
Price: 20 €/night and pet
Maximum 2 pets per room
Once you've completed your booking, please contact us and let us know that you're travelling with your pet—we'll notify the accommodation.
There may be specific rules regarding pets (they cannot be left alone in the room, access to certain areas is restricted, etc.).
+info

Baby cribs

Baby Cot Free
The hotel offers free cots on prior request and subject to availability. +info

Entertainment team

Live entertainment

Car Park

Indoor car park Extra charge
Price: 18€ per night
Check with the accommodation provider to see if you can reserve a spot.
+info

Room services

These services are general and may vary depending on the room type. In the case of kitchen facilities, these may only be available in certain studio or apartment types.

General room services

Telephone
Towels available
Heating
Air Conditioning
Desk
Safe
Cabinet

Bathroom

Bathtub
Toilet
Amenities
Hairdryer

Check-in/out and other info
Restaurant and bar: Please note that they are closed from November to the beginning of April. (included).

Pet Policy

This accommodation allows pets with the following conditions:
  • Maximum weight: 15 kg/pet
  • Price: 20 €/night and pet
  • Maximum 2 pets per room
Important Information: Once you've completed your booking, please send us a message via the contact section to inform us that you will be travelling with your pet. This allows us to notify the accommodation in advance, ensuring everything is prepared for your arrival.

About the accommodation

The URH Palacio de Oriol 4* is located in the town of Santurce, just 13 km from Bilbao.


This charming hotel has a modern design and has a 24-hour reception, to assist you whenever you need it, luggage storage service, air conditioning and heating, Wi-Fi and indoor car park (fee).

The rooms are nicely decorated, with modern amenities, air conditioning and heating, Wi-Fi, television, telephone, desk, safe and a fully-equipped bathroom with bathtub, hairdryer and amenities.

For children, the accommodation has a playground with swings :-)

In addition, this hotel has a gym, ideal for those who want to keep fit even on holiday.

The hotel is only 13 km from Bilbao. There is a bus stop right in front of the accommodation and all around there are plenty of shopping opportunities, restaurants, bars and pubs.

The sea and the beach are only 1 km away, while Bilbao airport is 25 km from this establishment.

 

Book now at URH Palacio de Oriol**** and enjoy a few days near Bilbao!

 

 

Some of the services listed may require a fee. You can check the rates directly at the accommodation. All information in this listing is subject to change by the accommodation. If you have any questions, please contact us.

Legal information

This accommodation is managed by a legal entity. The provision of the accommodation service is therefore carried out within the framework of a business or professional activity.

What our travellers say

8.2
Fabulous
Based on 712 reviews

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Select a topic to see specific reviews
Location109 67%
Rooms67 46%
Breakfast59 80%
Staff49 86%
Cleanliness32 47%
Noise26 88%
Facilities23 61%
Accommodation15 80%
Car Park12 100%
Maintenance11 100%
Buffet11 82%
Reception10 60%
Tranquillity10 70%
Landscape8 88%
Bathroom7 86%
Food6 50%
Comfort6 100%
Decoration6 83%
Surroundings5 80%
Age of the hotel5 100%
Real reviews
All reviews are checked and verified.
Real reviews
All reviews are checked and verified.
10 Esther Travelled with couple November 2026
La ubicación, el hotel básicamente todo.
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Superb
10 Mariano Jesus Travelled with couple November 2026
Muy bien
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Superb
3.9 Jesus Carlos November 2026
Personal amable
Ojo...no os quedais en un palacio. Os quedais en los sótanos del palacio. La habitación olía a tabaco , pero no de haber fumado el anterior huésped, sino de fumar durante muchos días. Limpieza de habitación fatal, el estado de ellas pésimo. No es un 4 estrellas, es más bien 3 estrellas, y le doy mucho
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Disappointing
9.1 Sebastián Travelled with family November 2026
Muy bien situado. Todo muy limpio y el personal amable. Recomendable 100%
Cuando estuve no había servicio de restaurante
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Superb
10 Maria Travelled with family October 2026 We loved the hotel; it feels like stepping into a palace, and it’s very beautiful.
Nos ha encantado el hotel, parece que entras en un palacio, muy bonito.
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Superb
8.3 Teresa Travelled with couple October 2026 The hotel is impressive, with a beautiful façade and wonderful views of the estuary right in front. The train is right outside the door, which is really convenient, and you can’t hear it as much as people say — they’re really exaggerating. They should know what it’s like to live with noise! The beds are very comfortable and the room is spacious, so you sleep really well. Breakfast is good and has everything you need. I loved the place and will definitely go back.
El hotel es impresionante que fachada tiene preciosa, las vistas maravillosas tienes enfrente la ría, en la puerta el tren super cómodo y no se oye tanto como la gente dice es muy exagerada que saben lo que es vivir con ruidos, las camas super cómodas y habitación amplia se duerme muy bien, desayuno está bien tiene todo lo necesario, me ha encantado el sitio seguro repetiré.
I do think the car park is expensive; if only they’d lower the price a bit...
El parking si me parece caro si lo bajasen un poco...
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Fabulous
4.7 Pili Travelled with couple October 2026 The location
La ubicacion
I was disappointed. For a 4-star hotel, I imagine that’s based on its appearance from the outside, because the interior leaves a lot to be desired. I imagine the Deluxe rooms are 4-star standard, but the double rooms don’t even have a balcony. Disappointing.
Me he llevado una decepción para ser de 4 estrellas me imagino que será por su apariencia exterior porque interior deja mucho que desear me imagino que las habitaciones Deluxe será de 4 estrellas pero las dobles no tienes ni balcón decepcionante
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Disappointing
8.6 Joaquin Travelled with couple October 2026 Very peaceful
Mucha tranquilidad
They charged us for car park without telling us when we arrived that we had to pay.
Nos cobraron el parkin sin avisarnos al entrar que teníamos que pagar.
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Fabulous
5.6 Rosa Travelled with couple April 2026 It's next to the train station, it's not well soundproofed and there isn't a blackout curtain in the room, too much light to sleep. The shower has mould.
Esta al lado estación de tren, no esta bien insonorizado y tampoco hay doble cortina en la habitación, demasiada luz para dormir La dutxha esta con moho
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Pleasant
9.7 Antonio Travelled with family March 2026 It’s located next to the train stop… and you can hear them when they start their service first thing in the morning.
Se encuentra junto a la parada de tren....y se escuchan cuando comienzan su servicio desde primera hora de la mañana
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Superb
7.4 Gregorio Travelled with couple March 2026 Easy access to public transport
El fácil acceso a transportes publicos
Rooms located above a suburban train station, with noise from the trains.
Habitaciones situadas encima de una estación de cercanías, con ruidos por los trenes.
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Very good
5.4 Sergio Travelled with couple March 2026 Regarding the hotel, the room we were given was very poor, both in cleanliness and because of noise — the trains could be heard constantly. We asked to change rooms and at first they told us they had none available. We asked if paying more would get us another and they replied that for €30 a night they would move us. I think the qualities offered in the listings should be specified more clearly. For the price we paid it turned out to be expensive.
Respecto al hotel decirle que la habitación que nos dieron era muy mala, tanto en limpieza como en ruidos, los trenes se oían continuamente. Les pedimos cambio de habitación y en principio nos dijeron que no tenían ninguna disponible. Les preguntamos si pagando más nos darían otra a lo que contestaron que por 30 € noche nos cambiaban. Creo que hay que especificar bien las calidades que se ofrecen en las ofertas. Por el precio que hemos pagado ha salido caro.
Regarding the hotel, the room we were given was very poor, both in cleanliness and because of noise — the trains could be heard constantly. We asked to change rooms and at first they told us they had none available. We asked if paying more would get us another room, to which they replied that for €30 a night they would change us. I think the quality offered in the deals needs to be specified properly. What we paid turned out to be expensive.
Respecto al hotel decirle que la habitación que nos dieron era muy mala, tanto en limpieza como en ruidos, los trenes se oían continuamente. Les pedimos cambio de habitación y en principio nos dijeron que no tenían ninguna disponible. Les preguntamos que si pagando más nos darían otra habitación, a lo que contestaron que por 30 € noche nos cambiaban. Creo que hay que especificar bien las calidades que se ofrecen en las ofertas. El precio que hemos pagado ha salido caro.
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Pleasant
10 Silvia Travelled with couple February 2026 Everything was sensational: the location, the service and the proximity to all the places of interest. The invitation to the museum was a nice extra.
Todo fue sensacional , el lugar , la atención y la cercanía a todos los lugares de interés. La invitación al museo un plus.
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Superb
8.9 Ricardo Travelled with family February 2026 The building — spectacular?
El edificio espectacular 👌
The car park charge should be reduced — €15 per night seems excessive.
El precio del parking debería bajarle el precio,15€ noche me parece excesivo
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Fabulous
10 Catalina María Travelled with couple January 2026 I really liked the place, the view and the breakfast
Me gustó mucho el lugar, la vista, el desayuno
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Superb
7.1 David Travelled with couple January 2026 The hotel façade is the only thing we liked; everything else was not.
La fachada del hotel es lo unico que nos a gustado, todo lo otro no.
The rooms are in the hotel basement, with the railway line right up against the building and trains passing at all hours. And the breakfast, for a 4-star hotel, was rather poor.
Las habitaciones estan en el sotano del hotel,con la via del tren pegada al hotel, pasado trenes a todas horas.Y el desayuno, por ser un hotel de 4 estrellas, bastante pobre.....
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Very good
9.4 Cynthia Travelled with family January 2026 The location is perfect and the village is lovely.
La ubicación es perfecta y el pueblo es bonito.
The museum visit was incomplete because they were dealing with water leaks and we couldn't see it all.
La entrada al museo estaba a medias pues estaban con fugas de agua y no se pudo hacer entero.
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Superb
10 Angela Travelled with family January 2026 It is very pleasant; the hotel's location is excellent, very nice and peaceful. Overall, the stay was very good.
Es muy agradable , la ubicación del hotel es estupendo muy agradable y tranquilo. La estancia en general ha sido todo muy bien.
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Superb
9.4 Erika Travelled with couple January 2026 We loved the location — it’s very close to public transport, which makes getting to the centre easy. Both the metro and the commuter trains are a big plus. It’s also very near bars and restaurants. We were also able to delay our check-out time without any problem or extra charge.
Nos ha encantado la ubicación está muy cerca del transporte público y eso te permite desplazarte al centro sin complicaciones. Tanto el metro como el cercanías son un gran punto a favor. Está muy cerca de bares y restaurantes. Además pudimos retrasar nuestra hora de salida sin ningún tipo de problema y coste.
I think the price of the car park is excessively high, considering you are already staying at the hotel and paying for that. I understand a charge is necessary, but perhaps it could be more symbolic, like six euros a day.
Creo que el precio del parking es excesivamente alto, teniendo en cuenta que ya te estás alojando en el Hotel y pagando por ello. Entiendo que haya que pagar pero quizás podría ser algo más simbólico como seis euros al día.
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Superb
7.4 Jose Luis Travelled with family December 2025 the tranquillity
la tranquilidad
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Very good
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Frequently asked questions about URH Palacio de Oriol

Does the URH Palacio de Oriol have wifi connection?

The URH Palacio de Oriol has Wi-Fi.

Can I stay with a pet at URH Palacio de Oriol?

Pets are allowed at URH Palacio de Oriol (on request and direct payment at the hotel). Check the conditions.

Is there children's cots available at URH Palacio de Oriol?

The URH Palacio de Oriol has cots available at the hotel (please request before your trip, subject to availability). Check the conditions.

Does the URH Palacio de Oriol have a 24h reception?

Yes, URH Palacio de Oriol has a 24-hour reception.

Is URH Palacio de Oriol adapted for people with reduced mobility?

Yes, URH Palacio de Oriol is adapted for people with reduced mobility.

Is there a restaurant at URH Palacio de Oriol?

Yes, URH Palacio de Oriol has a restaurant.

Is there a bar at URH Palacio de Oriol?

Yes, URH Palacio de Oriol has a bar.