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8.8
Fabulous
See 105 reviews
Staff
Superb
Cleanliness
Fabulous
Hotel Facilities
Fabulous
8.8
Fabulous
See 105 reviews
Staff
Superb
Cleanliness
Fabulous
Hotel Facilities
Fabulous
Price Quality Ratio
Fabulous
Food
Fabulous
Rooms
Fabulous
​Facilities and services
Wifi and Internet
Spa and wellness
Pets
See all services and facilities
Check-in and check-out times
Check-in
from 16:00 h to 23:30 h
Check-out
from 08:00 h to 12:00 h
Hotel Spa Llop Gris Prat de la Mestrança
Hotel location
See map
Accommodation features
Internal parking
Pet-Friendly
Hotel Spa Llop Gris
Customer photos
Customer photos

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Facilities and services

Main Areas

24 h reception
Heating in the main facilities
Lift
Access for people with reduced mobility in main areas (no adapted bathroom in the bedrooms)

Restaurant

Restaurant
Bar
Snack bar
Dinner (Menu)

Wifi and Internet

Wi-Fi
Free Wi-Fi in common areas
Wi-Fi (to be paid at reception)

Main Hotel Services

Meeting Room Extra charge
Games room
Safety lockers
Nanny Extra charge
Free Luggage Room
Ski Equipment Store
Safe at the reception
Door man
Ski-in / ski-out access

Spa and wellness

Massage Parlour
Sauna Extra charge
Jacuzzi Extra charge
Body and Facial Care Treatments

Facilities

Garden
Balcony
Tennis Court
Pool table Extra charge
Lounge with TV
Zona de juegos
Solarium

Pets

Pet-Friendly on request (check fee)

Ski locker

Ski Lockers for a fee

Baby cribs

Free Baby Cot (on request)

Activities

Ski
Yoga classes

Room services

These services are general and may vary according to the type of room.

General room services

TV
Telephone
Heating
Free Wi-Fi in the rooms
Pay mini-fridge
Desk
Safe

Bathroom

Toilet
Amenities
Shower or bathub
Hairdryer

Check-in/out and other info
Reception hours: from 08: 00h to 00: 00h
Important arrivals: In the event that your arrival will be after 00:00h, it will be essential to notify the accommodation in advance so that they can tell you how to check in.
Breakfast: from 08:00h to 10:30h
Dinner (menu type): from 7:30 pm to 10:30 pm
Bar-cafeteria hours: from 08:00 to 00:00
Terrace service: from 16:00h to 23:30h.
Paid indoor car park: 15€/night in winter season, 7,50€/night in summer season. Depending on availability upon arrival :-)
Cribs: Free. Upon request and availability.
Safe: free of charge!
Spa area: to be reformed in November 2024! Duration of the session: 3 hours. Morning admission (from 10:00 am to 3:00 pm): 15€ per person. Afternoon admission: (from 3:00 pm onwards): 23€ per person. Please note that children (from 4 to 14 years old) can enter from 10:00h to 15:00h: 10€ per child, always accompanied by an adult.
Important SPA conditions: Prior booking is required to access the SPA. The use of cap and slippers are mandatory.

Parking

The accommodation has an indoor car park with extra charge
Check directly with the accommodation if they offer the possibility of booking the car park space in advance.

Pet Policy

This accommodation allows pets with the following conditions:
  • Maximum weight: No weight limit!
  • Price: 25 €/night and pet
  • Upon arrival, the hotel will ask you to sign a liability declaration and you will be required to pay a deposit of 200€ in cash or credit card, which will be returned to you once the room is checked to ensure that it is as it was upon arrival.
Important Information: Once you've completed your booking, please send us a message via the contact section to inform us that you will be travelling with your pet. This allows us to notify the accommodation in advance, ensuring everything is prepared for your arrival.

About the accommodation

Llop Gris****

Located in the village of Tarter, in the parish of Canillo in Andorra, just 2 minutes from the cable car, you can also ski down directly from the accommodation, great!

The hotel Llop Gris **** has a reception from 08:00h to 00:00h. They also have a traditional restaurant offering seasonal dishes and a vegetarian menu on request. During the winter season, another restaurant serves salads, meats and typical Pyrenean dishes. There is also a pleasant bar serving all kinds of drinks and a lounge with a fireplace. In addition, there is also a full spa, renovated in 2024, and free Wi-Fi.

The rooms, with a maximum capacity of 4 people, have a modern style with wooden floors, heating (in winter season) and TV. Some rooms can be joined together to accommodate large groups. All rooms have a fully-equipped bathroom with shower or bathtub and hairdryer.

Enjoy your stay and take the opportunity to visit the center of Andorra, full of commerce and leisure , you will love it! In addition, you can enjoy the different natural corners that hides the country and in the winter season, enjoy the snow.

 

Some of the services listed may require a fee. You can check the rates directly at the accommodation. All information in this listing is subject to change by the accommodation. If you have any questions, please contact us.

Tourism tax

The tourist tax is not included in the final price of your booking and must be paid at reception on the day of arrival. Children up to 15 years old are exempt from this tax.
The tourism tax in a 4 * Hotel is 2.09 € per person and night.

What our travellers say

8.8
Fabulous
Based on 105 reviews

Photos shared by our customers

Select a topic to see specific reviews
Staff15 100%
Rooms9 56%
Food9 89%
Breakfast6 83%
Cleanliness5 60%
Facilities5 80%
Air conditioning3 100%
Customer service3 100%
Jacuzzi3 67%
Maintenance3 67%
Restaurant2 50%
Management2 50%
Tranquillity2 100%
Bar2 50%
Location2 100%
Services2 100%
Relax2 100%
Lactose-free options1 100%
Gluten-free options1 100%
Value for money1 100%
Real reviews
All reviews are checked and verified.
Real reviews
All reviews are checked and verified.
8.6 Albert Travelled with couple August 2025 Spacious rooms, hotel spa quite clean and quiet; quality hotel food (very good service for lactose intolerant people). On the first night, we arrived at the hotel after spending the afternoon in Andorra la Vella, a painting fell when we were not in the room, we commented and they picked it up instantly, and told us that they would tell housekeeping to vacuum so that there would be no more crystals of the painting. Treatment of 10
Habitaciones espaciosas, el spa del hotel bastante limpio y tranquilo; comida del hotel de calidad (muy buen servicio para las personas intolerantes a la lactosa). En la primera noche, llegamos al hotel despues de pasar la tarde en Andorra la Vella, se cayó un cuadro cuando no estábamos en la habitación, lo comentamos y lo recogieron al instante; y nos comentaron que le indicarían a limpieza que aspiraran para que no hubieran más cristales del cuadro. Trato de 10
The day after the painting, when we returned in the afternoon, they told us that they had cleaned the room thoroughly. In the evening I stuck a glass in my foot and when my partner saw that my foot was bleeding, right at that moment she stuck another glass in her foot (luckily for her, she only wore it in her flip flop).
Al día siguiente del cuadro, al volver por la tarde, nos comentaron que habían limpiado la habitación a fondo. Por la noche me clave un cristal en el pie y cuando mi pareja vio que me estaba sangrando el pie, justo en ese momento ella se clavo otro cristal (por suerte ella, llevaba solo se le clavo en la chancla).
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Fabulous
6.6 Valery Travelled with couple August 2025 Luckily not being high season at all, the back you have free car park, but are 7.5 € / night, the staff is nice just enough, the area in high winter season is tremendous as it is next to the slopes and shuttles tarter, in summer is somewhat away from the center, but good for routes, basic breakfast, but it was fine, where more attentive staff was, the spa is nice, the most modern of all the hotel, The beds are quite comfortable.
Por suerte al no ser temporada del todo alta, la parte de atrás tienes parking gratuito, sino son 7.5€/ noche, el personal es majo lo justo, la zona en temporada alta de invierno es tremenda ya que está al lado de las pistas y lanzaderas del tarter, en verano está algo alejado del centro, pero bueno para salir a rutas, desayuno basico, pero estába bien , donde más atento estaba el personal, el spa es bonito, lo más moderno de todo el hotel, Las camas bastante cómodas.
They mention not wasting water, so we did not leave the towels to change, yet they changed them every day (I do not know if it is a bad thing or not). Room cleanliness was good but the cobwebs from years ago were not removed, they cleaned the visible, old room, no air conditioning. The spa did not work or you had to break almost a finger to make the hydromassage work....
Mencionan el no derrochar agua, por ello no dejábamos las toallas para cambiar, aún así las cambiaron todos los días ( no sabría si es algo malo o no) Habitación bien de limpieza pero las telarañas que habían de hace años no las quitaban , limpiaban lo visible, habitación antigua, sin aire acondicionado. Del spa no funcionaban o había que romperse casi un dedo para que funcionarán los hidromasajes...
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Very good
9.1 Pilar Travelled with couple October 2024 Especially the dining room staff and the exquisite food.
Sobre todo el personal de comedor y la comida exquisita
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Superb
9.7 Sirio Travelled with couple August 2024 "Everything but above all the staff treatment has been excellent"
Todo pero sobre todo el trato del personal a sido un trato excelente
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Superb
5.7 Raquel Travelled with family August 2024 They have a free access jacuzzi. The staff was friendly.
Tienen jacuzzi de entrada libre. El personal fue amable.
The rooms were quite old and smelled bad. They do not have air conditioning, you cannot regulate the temperature. The pool is indoor and the water was quite cold. The buffet breakfast is just okay. The wifi did not work well in the rooms.
Las habitaciones eran bastante antiguas y olían mal. No tienen climatización, no puedes regular la temperatura. La piscina es interior y el agua estaba bastante fresca. El desayuno buffet es justillo. El wifi no funcionaba bien en las habitaciones.
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Pleasant
9.7 Aritz Travelled with couple July 2024 The attention of the staff and friendliness, their professionalism is something to highlight. Location, cleanliness, room, excellent bathroom. Good pool and spa facilities.
La atencion del personal y simpatía, su profesionalidad es algo a destacar. Ubicación, limpieza, habitación, baño excelente. Buenas instalaciones de piscina y spa.
I cannot highlight anything negative.
No puedo destacar nada negativo.
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Superb
10 Carmen Travelled with family July 2024 In general we liked everything, but especially the pool area. It is very nice and overlooks the mountains.
En general nos ha gustado todo, pero sobre todo la zona de la piscina. Es muy bonita y tiene vistas a la montaña.
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Superb
10 Vicente Travelled with family July 2024 The spectacular cuisine, congratulations to the Chef, the head waiter and waiters were friendly and professional, very kind reception, we were given renovated rooms, everything in general including cleanliness was top-notch, we will come back.
La cocina espectacular, felicitar al Chef, el jefe de sala como camareros simpatía y profesionalidad, recepción muy amables, nos dieron habitaciones reformadas, todo en general incluida limpieza nota 10, volveremos.
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Superb
9.7 Jeimy June 2024 The staff is super nice! The hotel is very cozy, the chef and the guys from the restaurant, wow, speechless. We would have stayed one more night and seen David Guetta's concert from the hotel's rooftop bar!
El personal es super lindo! el hotel es muy acogedor, el chef y los chicos del restaurabte ufff sin palabras. Nos hubiesemos quedado una noche mas y venos concierto de David Guetta desde la terrasa bar del Hotel!
The bathroom layout.
La dispocision del baño.
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Superb
9.7 Joan Travelled with couple June 2024 I liked the friendly staff and the food.
Me a gustado el personal muy amable y la comida.
Very good, thank you.
Muy bien todo, gracias.
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Superb
10 Ariana Travelled with couple June 2024 The hotel is very nice, the service is very good and the location as well, but above all I liked that they respected my gluten-free diet and offered me options to feel comfortable and at ease.
El hotel es muy bonito, la atención muy buena y la ubicación también pero sobre todo me ha gustado que respetaran mi alimentacion sin gluten y me ofrecieran opciones para sentirme cómoda y a gusto
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Superb
7.7 Andres Jesus Travelled with couple June 2024 The food The tranquility of the place The breakfast
La comida La tranquilidad del lugar El desayuno
The price of drinks, I don't think it's right that they charge the price they charge for a 750ml bottle of water, when it's filled from an osmosis and 3€ for a coffee with milk. The room is poorly soundproofed.
Los precio de las bebidas, no me parece bien que cobren al precio que cobran la botella de agua de 750ml , cuando esta rellena de una osmosis y 3€ por un cafe con leche. La habitación mal insonorizada.
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Very good
3.3 Eduardo Travelled with couple June 2024 Nothing
Nada
The breakfast was very bad, the juice was the worst we have had;
El desayuno malísimo , el zumo lo peor que hemos hemos tomado ;
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Disappointing
10 Andrea Travelled with couple October 2023 The breakfast the best.
El desayuno lo mejor.
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Superb
9.7 Lucía Travelled with family October 2023 Very nice hotel, rustic style. Very good attention and service of both facilities and staff.
Hotel muy lindo, estilo rústico. Muy buena atención y servicio tanto de sus instalaciones como personal.
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Superb
10 Ceferina Travelled with couple September 2023 I have liked everything, totally delighted my husband and I.
Mea gustado todo total mente encantada mi marido y yo
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Superb
9.3 Olga Travelled with couple September 2023 Good quality and price
Bien calidad y precio
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Superb
7.2 Javier Travelled with couple September 2023 Room in good condition
Habitación en buen estado
ENG: Very hot Jacuzzi water. Another thing: we had an issue in our city and had to leave on Saturday, without being able to enjoy the last night, but the money has not been refunded to us.
SPA: agua del jacuzzi MUY caliente. Otra cosa: tuvimos un contratiempo en nuestra ciudad y tuvimos que marcharnos el sábado, sin poder disfrutar de la última noche, pero el dinero no se nos a podido abonar.
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Very good
10 Katiuska Travelled with couple August 2023 The truth is they had everything ready upon our arrival. Very cordial and attentive, totally recommended. We will be back.
La verdad q tenían todo listo, a nuestra llegada. Muy cordiales y atentos, recomendado totalmente. Volveremos
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Superb
9.7 Juan Carlos Travelled with couple August 2023 Everything was excellent, especially the staff. We will definitely come back.
Todo excelente, especialmente el personal. Sin duda volveremos.
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Superb
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Frequently asked questions about Hotel Spa Llop Gris

Does the Hotel Spa Llop Gris have wifi connection?

  • The Hotel Spa Llop Gris offers free Wi-Fi in public areas.
  • The Hotel Spa Llop Gris offers Wi-Fi for a fee.
  • The Hotel Spa Llop Gris has Wi-Fi.

Can I stay with a pet at Hotel Spa Llop Gris?

Pets are allowed at Hotel Spa Llop Gris (on request and direct payment at the hotel). Check the conditions.

Is there children's cots available at Hotel Spa Llop Gris?

The Hotel Spa Llop Gris has free cots available at the hotel (please request before your trip).

What can I do at Hotel Spa Llop Gris?

The Hotel Spa Llop Gris offers the following activities (some may be for a fee):
  • Masseur

Does the Hotel Spa Llop Gris have a 24h reception?

Yes, Hotel Spa Llop Gris has a 24-hour reception.

Is there heating in Hotel Spa Llop Gris?

Yes, Hotel Spa Llop Gris has heating in the common areas.

Is there a restaurant at Hotel Spa Llop Gris?

Yes, Hotel Spa Llop Gris has a restaurant.

Is there a bar at Hotel Spa Llop Gris?

Yes, Hotel Spa Llop Gris has a bar.