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TRH Paraíso Hotel

Name: TRH Paraíso Hotel
Address: Crt Cadiz km167 C/ Gardenia s/n (urb El Paraiso), Estepona, 29688, Spain
Price range: Descubre precios y ofertas para este alojamiento
Rating: 7.9

Crt Cadiz km167 C/ Gardenia s/n (urb El Paraiso) 12.3 km from the centre of Estepona

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Highlighted Facilities and services

Wifi and Internet

Swimming pools

Baby cribs

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Check-in and check-out times

Check in

From 14:00

Check out

Before 12:00

TRH Paraíso Hotel Crt Cadiz km167 C/ Gardenia s/n (urb El Paraiso)

Hotel location

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Accommodation features

Pool

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Time left: 7 days 10 hours.

Treat yourself to a 4-star hotel on the Costa del Sol. You deserve it!

TRH Paraíso Hotel

7.9 1440 reviews

Estepona, Costa del Sol

Full Board

FREE cancellation up to 4 days before your holiday!

1 night from

82 € /pers.

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Facilities and services

Main Areas

24 h reception

Lift

Access for people with reduced mobility in main areas (no adapted bathroom in the bedrooms)

Restaurant

Bar

Vending machine

Snack bar

Main Hotel Services

Meeting Room

Games room

Laundry Service

Car Hire

Currency exchange

Free Luggage Room

Door man

Pets

Not Pet-Friendly

Facilities

Garden

Balcony

Tennis Court

Ping Pong

Pool table

Lounge with TV

Business Center

Darts

Wifi and Internet

Free Wi-Fi in common areas

Swimming pools

Outdoor Pool (summer)

Baby cribs

Free Baby Cot (on request)

Check-in/out and other info

Breakfast: from From 7.30 am to 10.30 am.

Lunch hours: from 13:00 to 15:00h hours. Depending on the season and occupancy it can be buffet or menu.

Dining hours: from 19:30h to 22:00h. Depending on the season and occupancy it can be buffet or menu.

Bar/cafeteria hours: from Sunday to Thursday from 10:30h to 23:00hh, Fridays and Saturdays from 10:30h to 24:00h and during the months of June, July and August from 10:30h to 24:00h.

cots: free (subject to availability and request).

Safe: 3/day.

Adapted rooms: please note that the adapted rooms only have a window, no balcony or terrace.

Outdoor swimming pool: Summer, open from 10:00h to 20:00h. Rest of the season, from 11:00h to 19:30hh.

Gym: from 08:00h to 21:00h. On request.

Parking

There's a car park free of charge close to the accommodation

Pet Policy

Pets are not permitted in this accommodation.

About the accommodation

The TRH Paraiso Hotel is located on a hill with wonderful sea views; next to a magnificent golf course, in the privileged residential area El Paraiso (between Marbella and Estepona).

The accommodation has several facilities and services to make your stay complete. You can relax under the sun in the swimming pools, if you do not want to worry about your car, just leave it in the outdoor car park and enjoy! In addition, it has a breakfast, lunch and dinner service that will certainly delight your palate.

And best of all; enjoy a varied entertainment for adults and children during the summer season. You can't miss it!

Its rooms have a balcony or terrace (note that the adapted rooms only have a window), safe (for a fee), TV and bathroom with shower or bathtub, amenities and hairdryer.

What are you waiting for to enjoy a luxury holiday?

What our customers are saying about the accommodation

7.9

Good

Based on 1440 reviews

Photos shared by our customers

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Select a topic to see specific reviews

Staff(404)

Food(314)

Rooms(221)

Cleanliness(141)

Location(121)

Facilities(103)

Buffet(84)

Maintenance(78)

Air conditioning(60)

Pool(49)

Bar(45)

Breakfast(44)

Tranquillity(37)

Management(34)

Activities(31)

All-Inclusive(31)

Entertainment(31)

Car Park(28)

Hammocks(27)

Reform(26)

Real reviews

All reviews have been carefully checked and verified.

Real reviews

All reviews have been carefully checked and verified.

7.4 Carmen Travelled with couple June 2026

La cama muy cómoda, habitación espaciosa y con posibilidad de elegir almohada

El buffet deja mucho que desear

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Good

8.9 Ángel Travelled with couple June 2026

Todo

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Very good

8.3 Manuel Travelled with couple June 2026

Poder descansar, salones tranquilos y espaciosos

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Very good

9.7 Elena Travelled with couple June 2026

Está genial, súper limpio,los trabajadores muy amables y la piscina bastante grande para la cantidad de gente que se puede llegar a alojar allí,me gustó mucho y sin duda volveré

La animación no está mal pero podría ser un poco más amena y la ubicacion ya que está un poco apartado

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Excellent

2.9 Pedro Daniel Travelled with couple June 2026 The hotel is a pity and the food is the same. It is a pity that you market the hotel as four-star; only the stars remain on the façade. The rest bears no resemblance to a four-star hotel. Old doors. An old-fashioned bathroom with broken pipes under the sinks. The mattresses made your whole body ache in the morning when you got up. The food was repetitive, with little variety, and some dishes were inedible. If you arrived at the last hour, dishes were not replenished. You need to verify the hotels properly, that the stars they claim to have are real. Because otherwise they’re expensive. No deals at all. Total disappointment. And for those of us who have been buying holidays from you for a long time, be able to contact you before purchasing without having to call a 902 number.

El hotel una pena y la comida igual. Es una pena que vendáis el hotel como un cuatro estrella, solo le quedan las estrellas en la fachada. El resto no se parece en nada a un cuatro estrella. puertas viejas. cuarto de baño anticuado y tuberías de los lavabos rotos. Los colchones cuando te levantabas por la mañana te dolía todo el cuerpo. La comida repetitiva, poca variedad y algunos platos no había quien los comiera. Si llegabas en la ultima hora platos que no los reponían. Tenéis que verificar bien los hoteles, que las estrellas que dicen tener sean reales. Porque sino salen caros. De chollos nada. Decepción total. Y los que llevamos tiempo comprando viajes a ustedes poder contactar antes de comprar sin tener que llamar a un 902

a complete refurbishment and a new management team to oversee it

una reforma completa y una nueva dirección que lo gestione

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Basic

5.4 Maria Soledad Travelled with couple June 2026

La zona de la piscina.

Necesita una reforma urgentemente, habitaciones antiguas que no corresponden con las 4 estrellas. Nuestra habitación tenía hormigas en el baño.

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Average

8.6 María Sords Travelled with family June 2026

Bueno quizás necesita un poco de reforma.pero nosotras hemos estado estupendamente,fuimos el año pasado .hemos repetido este y si Dios quiere volveremos el año que viene.gracias a todo el personal por su atención y amabilidad

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Very good

9.4 Virginia Travelled with couple June 2026

Todo fantástico. Hay parking gratuito. Única pega que hay que ir en coche a todo por estar en una urbanización apartada

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Excellent

8.9 Francisco Travelled with family June 2026

Sobre todo el personal que es super amable, la comida está bien y las habitaciones grandes

Una manita de pintura

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Very good

8.6 Marisol Travelled with couple June 2026

La tranquilidad

Se podría mejorar la comida, es muy corta en un todo incluido, una plancha muy pequeña y más variedad de comida en platos calientes.

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Very good

2.3 Maria Del Coral Travelled with family June 2026 I am writing to submit a formal complaint about the numerous incidents and deficiencies experienced during our stay at the hotel booked through your platform. Before our arrival we requested approximately two weeks in advance a room with a double bed and a cot. However, only the cot was provided. The room had two single beds pushed together that did not offer enough stability. When my wife sat on the bed, they suddenly separated, creating a risk of nearly falling to the floor. During the stay we also suffered ongoing problems with the room access cards, which repeatedly became deactivated, obliging us to go to reception several times a day to gain access. The condition and maintenance of the room were clearly deficient. There were holes in the ceiling above the toilet, from which water droplets fell directly onto this area during use, which was especially uncomfortable and unacceptable. Likewise, the bath curtain was torn and in very poor condition. The room cleaning was also insufficient. After the cleaning service, the sheets were not changed despite being stained by our child’s vomit. We noticed this when removing the quilt to sleep. The toilet paper in the bathroom was also not replenished after the existing supply had been used. Another particularly worrying aspect was the state of the children’s pool, whose water looked dirty. Additionally, four plastic cups were found accumulated in the filtration system, with obvious signs that they had been there for quite some time, raising serious doubts about the maintenance and hygiene of the facilities. Finally, the service received from the staff was not adequate either. After having consumed drinks at the establishment a few minutes earlier, we were told that we could not request a glass with ice without making a new purchase, which we consider a lack of attention to guests already staying there. The accumulation of all these incidents caused our stay to be well below the advertised conditions and the minimum standards of quality, maintenance, hygiene and customer service that a hotel establishment reasonably can be expected to provide. For all these reasons, I request that you review my case and assess an appropriate financial compensation for the damages suffered during our stay. I attach photographs and other evidence that substantiate the described facts.

Me dirijo a ustedes para presentar una reclamación formal por las numerosas incidencias y deficiencias sufridas durante la estancia en el hotel contratado a través de su plataforma. Antes de nuestra llegada solicitamos con aproximadamente dos semanas de antelación una habitación con cama de matrimonio y una cuna. Sin embargo, únicamente se atendió la solicitud de la cuna. La habitación disponía de dos camas individuales juntas que no ofrecían estabilidad suficiente. Al sentarse mi esposa en la cama, estas se separaron repentinamente, provocando una situación de riesgo al casi caer al suelo. Durante la estancia también sufrimos continuos problemas con las tarjetas de acceso a la habitación, que se desactivaban repetidamente, obligándonos a acudir varias veces al día a recepción para poder acceder a la misma. El estado de conservación y mantenimiento de la habitación era claramente deficiente. Existían agujeros en el techo situados justo encima del inodoro, por los que caían gotas de agua directamente sobre esta zona durante su uso, lo que supuso una situación especialmente incómoda e inaceptable. Asimismo, la cortina de la bañera se encontraba descosida y en muy mal estado de conservación. La limpieza de la habitación también fue insuficiente. Tras el servicio de limpieza no se cambiaron las sábanas, a pesar de haber quedado manchadas por un vómito de nuestro hijo. Descubrimos esta circunstancia al retirar la colcha para dormir. Tampoco se repuso el papel higiénico una vez consumido el existente en el baño. Otro aspecto especialmente preocupante fue el estado de la piscina infantil, cuyo agua presentaba un aspecto de suciedad. Además, se encontraron cuatro vasos de plástico acumulados en el sistema de filtrado, con evidentes signos de llevar bastante tiempo allí, lo que genera serias dudas sobre el mantenimiento e higiene de las instalaciones. Por último, la atención recibida por parte del personal tampoco fue adecuada. Tras haber realizado consumiciones en el establecimiento pocos minutos antes, se nos indicó que no podíamos solicitar un vaso con hielo sin realizar un nuevo consumo, lo que consideramos una falta de atención hacia clientes ya alojados. La acumulación de todas estas incidencias provocó que la estancia estuviera muy por debajo de las condiciones anunciadas y de los estándares mínimos de calidad, mantenimiento, higiene y atención al cliente que razonablemente cabe esperar de un establecimiento hotelero. Por todo ello, solicito que revisen mi caso y valoren una compensación económica adecuada por los perjuicios sufridos durante nuestra estancia. Adjunto fotografías y demás pruebas que acreditan los hechos descritos.

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Basic

5.4 Miguel Travelled with couple June 2026

Lo mejor.....la cama y almohada

Necesita ponerse al día,sobre todo las instalaciones y poner cargador para coches eléctricos

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Average

8.9 Iuliana Travelled with couple June 2026 The spaciousness of the rooms

La amplitud de las habitaciones

Food

La comida

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Very good

6.3 Javier Travelled with family June 2026 The pool is the best

La piscina lo mejor

- A very old room and little variety in the food for a 4-star hotel

Habitación muy antigua y comida poca variedad para 4 estrellas

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Average

7.4 Gabriel Travelled with couple June 2026

Lo unico que le salva es el personal que es maravilloso

Hotel que para ser de 4 estrellas deja mucho que desear poco cuidado el cesped muy deteriorado la amacas rotas el mobiliario muy antiguo y la comida siempre la misma no variaba ningun dia

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Good

10 Felix Travelled with couple June 2026 The calm Le calme A tranquilidade Die Ruhe La calma

La tranquilidad

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Excellent

4.9 Juan Antonio Travelled with family June 2026 Great deal. Free car park. Nice pool and quiet location

Buenas oferta. Aparcamiento gratuito. Buenas piscina y sitio tranquilo

The café staff were unhelpful and unprofessional. The hotel in general needs a renovation.

Personal de cafetería poco amable/profesional. El hotel en general necesita una reforma

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Basic

5.1 Leo Travelled with friends June 2026

La piscina .

El personal de recepción. El trato , no te muestran ningún respeto.

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Average

5.7 Puerto Travelled with couple June 2026

Valoro la tranquilidad y la amabilidad de sus empleados, tanto en restaurantes cómo limpiadoras y mostrador

Pues lamento decir que la limpieza en la habitación no es muy buena, no sé si llegué cuando más gente había o es así. Pero para mí lo peor fue la comida, salvo pocos platos, los demás repetitivos y sin sabor.

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Average

6.9 Vanessa Travelled with couple June 2026 A very good price offer for June.

Una muy buena oferta de precio para ser el mes de junio

The variety of the food left a lot to be desired, and the dessert area was ridiculous. A few details as well, such as having to pay to use the hotel's swimming pool towel, are hard to understand in a supposedly four-star hotel.

La variedad de la comida dejaba mucho que desear y la zona de postres era ridícula. Algunos detalles además como que haya que pagar por usar la toalla de piscina del hotel no se entiende en un hotel supuestamente de 4 estrellas

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Good

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Frequently asked questions about TRH Paraíso Hotel

Does the TRH Paraíso Hotel have wifi connection?

The TRH Paraíso Hotel offers free Wi-Fi in public areas.

Can I stay with a pet at TRH Paraíso Hotel?

Pets are not allowed at TRH Paraíso Hotel.

Is there children's cots available at TRH Paraíso Hotel?

The TRH Paraíso Hotel has free cots available at the hotel (please request before your trip).

Does the TRH Paraíso Hotel have a swimming pool?

Yes, TRH Paraíso Hotel has a swimming pool (this service could have an extra fee). Here you have more info about the swimming pool and other facilities.

Outdoor swimming pool (summer season)

Does the TRH Paraíso Hotel have a 24h reception?

Yes, TRH Paraíso Hotel has a 24-hour reception.

Is there a restaurant at TRH Paraíso Hotel?

Yes, TRH Paraíso Hotel has a restaurant.

Is there a bar at TRH Paraíso Hotel?

Yes, TRH Paraíso Hotel has a bar.

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