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AluaSun Marbella Park

Carretera de Cádiz, Km. 192
• 9.8 km from the centre of Marbella
7.1 See 673 reviews

Check-in/out and other info

AluaSun Marbella Park Carretera de Cádiz, Km. 192
Map
Accommodation features
Internal parking
Pet-Friendly
Water Slides
Pool
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AluaSun Marbella Park
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Facilities and services

Main Areas

24 h reception
Heating
Air-conditioning in the main facilities
Lift
Access for people with reduced mobility in main areas (no adapted bathroom in the bedrooms)

Restaurant

Restaurant
Bar

Wifi and Internet

Wi-Fi
Free Wi-Fi in common areas
Free Wi-Fi

Main Hotel Services

Games room
Laundry Service
Car Hire
Free Luggage Room
Safe at the reception

Facilities

Garden
Balcony
Ping Pong
Pool table
Zona de juegos
Solarium
Darts

Children and animation

Children's Club
Live entertainment

Pets

Pet-Friendly on request (check fee)

Swimming pools

Outdoor Pool (summer)
Water slides at the hotel

Activities

Yoga classes
Fitness classes

Room services

These services are general and may vary according to the type of room.

Room Services

TV
Telephone
Balcony
Hairdryer
Heating
Air Conditioning
Free Wi-Fi in the rooms
Safe to be paid at reception
Desk

Bathroom

Toilet
Amenities
Shower or bathub

Apartment services

Pay mini-fridge

Parking

The accommodation has an indoor car park with extra charge
Check directly with the accommodation if they offer the possibility of booking the car park space in advance.

Pet Policy

This accommodation is pet friendly. To consult its conditions, it is essential that you send us a message through the contact section informing the weight of your pet.

About the accommodation

Located in the city and municipality of Marbella, in the province of Malaga. The accommodation is 800 meters from the beach and is 14km from the city center.

The hotel AluaSun Marbella Park 4 * has 24 hour reception, air conditioning, heating and outdoor car park for a fee. Also, next to the outdoor pool there is a terrace with sun loungers and a pool bar (and for rainy days, there is a lobby bar). It also has free wifi connection .

It has a total of 316 rooms fully equipped with telephone, television, safe, air conditioning, heating and bathroom with bathtub (except for the adapted rooms, which have bathtub and shower) and hairdryer.

In addition to enjoying the surroundings and the wonderful beaches of the Costa del Sol we recommend visiting other nearby tourist towns in the area such as: Estepona, Calahona, Mijas or Fuengirola.

Book now at the AluaSun Marbella Park 4*.

 

 


What our customers are saying about the accommodation

7.1
Good
Based on 673 reviews
Real reviews
All reviews have been carefully checked and verified.
6.7 Gio September 2021 Great staff and fantastic entertainment for the children
El personal que atiende y la animación fantástica para los niños
The customer environment leaves much to be desired, I think the hotel manager should be allowed the luxury of kicking out customers who go to the sites to constantly mess up and annoy others.
El ambiente de clientes deja mucho que desear, creo que el director de hotel se tendría que permitir el lujo de echar a clientes que van a los sitios para meter la pata constantemente y molestar a los demás.
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Good
2 Patrícia Travelled with family August 2021 Nothing at all
Nada de nada
I sadly did not like anything at all about the hotel, I have already put it in a review on google and if I had read them before buying the voucher, I would not have done it ...totally agree with all the opinions of Google aluasum or now called rock Marbella ... bad everything, old, lousy food very very lousy, room was oíia at night the pipes above as if they were tríenos you woke up, I could not sleep a night well, and eat and rest much less, Disappointing the truth
No me ha gustado tristemente nada de nada del hotel, ya lo he puesto en una reseña en googlee y si las hubiera leído antes de comprar el bono, no lo hubiera echo …totalmente de acuerdo con todas las opiniones de Google del aluasum o ahora se llama rock Marbella … malo todo, viejo, comida pésima muy muy pésima, habitación se oíia por la noche las tuberías de arriba como si fueran tríenos te despertabas, no he podido dormir una noche bien , y comer y descansar mucho menos , Decepcionante la verdad
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Basic
8.7 Jose Luis Travelled with family August 2021 The friendliness of the reception staff and pool waiters
La simpatía personal recepción y camareros de la piscina
The pool deck chairs were always occupied by towels.
Las hamacas de la piscina siempre estaban ocupadas por toallas
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Very good
5 Sara Travelled with family August 2021 Good location. The pool area with slides is very good. You eat in shifts and that avoids uncontrolled capacity.
Buena ubicación . la zona de piscina con toboganes está muy bien. Se come por turnos y eso evita aforo descontrolado
Fairly clean. Buffet with normal / low quality. All inclusive with limitations in quantity, the water does not enter and when they seem to tell you that they have no more to peck a snack.
Limpieza justita . Buffet con calidad normal /baja. Todo incluido con limitaciones en cantidad , el agua no entra y cuando les parece te dicen que no les queda más para picotear algún snack .
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Average
5 Gema Travelled with family August 2021 Without a doubt, the attention of the waiters, the entertainers and the lifeguards is the best.
Sin duda alguna la atención de los camareros , los animadores y los socorrista s
The food is lousy, very bad.
La comida es pésima, malisima.
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Average
4 Maria Del Pilar Travelled with family August 2021 Attention from waiters and entertainers
La atención de camareros y animadores
The food was disgusting.
La comida, era asquerosa.
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Basic
9.3 Angela Travelled with family July 2021 I have loved this trip in this family hotel my son has enjoyed a lot in the slides the buffet is very varied and the manager is very meticulous with his work you can see that he does his job well, I would love to return someday to Marbella and go through this hotel.
Me ha encantado este viaje en este hotel familiar mi hijo ha disfrutado mucho en los toboganes el buffet es muy variado y el gerente es muy meticuloso con su trabajo se ve que hace bien su trabajo , me encantaría volver algún día a Marbella y pasar por este hotel
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Excellent
9.3 Beatriz Travelled with couple July 2021 Best impossible..... The pool staff is amazing..... The girl is lovely and I would definitely come back.
Mejor imposible..... El personal de las piscina increíble..... La chica es encantadora y sin lugar a dudas volvería
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Excellent
8 Belén Travelled with family July 2021 The animation was great, the food was very good too.
La animación genial,la comida nos ha gustado mucho tambien
We had a breakdown in the bathroom, we told the reception and they did not fix it, and the covid issue had no control whatsoever, the capacity was more than exceeded to be at the highest level in that area.
Teníamos una avería en el cuarto de baño,lo dijimos en recepción y no nos lo arreglaron,y el tema covid no había control ninguno, aforos más que sobrepasados para estar en el nivel más alto por esa zona
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Very good
8.3 Jordi Travelled with family July 2021 The best thing is the pool for children and not so children and the terrace to eat. Highly recommended.
Lo mejor la piscina para los niños y no tan niños y la terraza para comer. Muy recomendable.
Lack of parking, but parking is very close and free.
La falta de parking, pero se aparca muy cerca y gratis.
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Very good
8.7 Miguel Travelled with family July 2021 Lack of variety in meals
Poca variedad en las comidas
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Very good
3.7 Beatriz Travelled with family July 2021 The pool area
La zona de piscina
There is a crazy lack of control! We were in all inclusive and (all inclusive) had nothing just entered drinks and entered whoever wanted to take food or drink something, you had q go all day with cards or glasses cn the bad machine coffee and the payment and not to mention the waiter did not know how to pour coffee, the pool bar with only one employee the queue reached ala pool area to order something, the performances of children always the same, at night you can not see anything xq there is barely light in the garden area and above the first day alas 20:30 in the evening we ran out of water to shower to go to dinner and in the dining room a stench of fried food that you die as if you were stuck in the kitchen. In short I will not return and would not recommend it ahh and another thing is not called Alasun Marbella Park is called Roc Marbella Park and knowing the Roc chain I get to know it and I do not go.
Hay un descontrol de locos! Estuvimos en todo incluido y de (todo incluido) no tenía nada no entraba apenas bebidas y entraba quién quisiera a coger comida o tomar algo,tenías q ir todo el día con las tarjetas o cn los vasos el café de máquina malísimo y el de pago ya ni te cuento el camarero no sabía echar café,el bar de la piscina con un solo empleado la cola llegaba ala zona de la piscina para pedir algo,las actuaciones de niños siempre las mismas,de noche no se ve nada xq apenas hay luz en la zona ajardinada y encima el primer día alas 20:30 de la tarde nos quedamos sin agua para ducharnos para ir a cenar y en el comedor una peste a fritanga q te mueres cómo si estuvieras metido en la cocina. Resumiendo no volveré y no lo recomendaría ahh y otra cosa no se llama Alasun Marbella Park se llama Roc Marbella Park y conociendo la cadena Roc lo llego a saber y no voy.Pésimo
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Basic
3.2 Ana Belen July 2021 I did not like the fact that, being all inclusive, I did not get water or mojitos.
No me ha gustado que siendo todo incluido no me entrase el agua ni los mojitos
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Basic
5 Amor Travelled with family July 2021 Swimming pool and slides for children
La piscina y los toboganes para los niños
The cleanliness was poor in the common areas of the buildings, the food was a little variety, and the snackc everyone could enter to consume without control of all-inclusive.
La limpieza era escasa en las zonas comunes de los edificios, la comida era un poca variedad , y el snakc todos podían entrar a consumir sin control de todo incluido
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Average
6.7 Gregorio Travelled with couple July 2021 Cleaning,fruit,gazpacho , fish
Limpieza,fruta,gazpacho , pescado
They are in the middle of nowhere have a piece of entrance to the hotel at the same margin of the A7, and have it fully bounded so that you pay a loose parking 20 euros and if you do not go walk along the side of the road and park behind in a supermarket, and the roll of the plastic cup until you leave your glass dry you can not fill again, i waiter for the entire pool in the end..... you can see them from far .... the address are some clever.the pool is small, the desserts do not taste anything, the paella is suck a carton
Están en medio de la nada tienen un pedazo de entrada el hotel al mismo margen de la A7 , y lo tienen totalmente acotado para que pagues un parking sueltes 20 euros y si no pues vete andando por la cuneta de la carretera y aparcas por detrás en un supermercado, y el rollo del vaso plástico hasta que no dejes seco tú vaso no puedes llenar otra vez, i camarero para toda la piscina en fin..... se les ve desde lejos.... la dirección son unos listos.la piscina es pequeña, los postres no saben a nada,la paella es chupar un carton
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Good
6.7 Alejandro Travelled with couple July 2021 They cleaned the room well, but left the sheets that were previously on, we noticed because they were dirty.....
Nos limpiaron la habitación bien, pero dejaron las sabanas que había puestas anteriormente, nos dimos cuenta porque estaban sucias….
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Good
8 Judit Travelled with couple July 2021 The staff, very attentive and friendly, the food was quite good.
El personal ,muy atento simpáticos ,comida bastante bien
The cleanliness of the rooms was rather poor, too much capacity for the pool, and many queues at the bar.
La limpieza de las habitaciones más bien escasa ,demasiado aforo para la piscina ,y muchas colas en el bar
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Very good
8.3 Robert Travelled with family July 2021 We loved our stay, super nice staff, animation and games, the food was not bad, the rooms were also good and the site was exceptional.
Nos ha encantado la estancia, súper agradable el personal, animación y juegos, la comida nada mal, las habitaciones bien también y el sitio excepcional
Contacting the hotel to reserve a crib was impossible, either they did not take it or when they did take it they passed you on to reservations in Madrid, which could not do anything as it was an exclusive offer of the hotel. Then at the reception, once we were on site, they told us that there were no problems and that they would provide us with the crib, which never arrived.
Ponerme en contacto con el hotel para reservar cuna fue imposible, o no lo cogían o cuando lo cogían te pasaban con reservas en Madrid, los cuales no podían hacer nada al ser una oferta exclusiva del hotel. Luego en recepción, ya estando en el lugar, nos dijeron que no había problemas que nos pondrían la cuna, la cual nunca llegó.
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Very good
3.7 Eva María Travelled with family July 2021 The animation is spectacular, current, renovated, designed for children and adults. The whole day was organized to have fun. Great professionals, high quality shows. Highlight the massage service, friendly and close, the masseuse is a great professional, she treats you with care, with love, and her massages are healing, she does not spend the hour and that's it, she looks for your problem and helps you feel better, that is to love her profession. The bus service to the beach every 30 minutes is another plus, comfortable and very accessible.
La animación es espectacular, actual, renovada, pensada para niños y adultos. Todo el día estaba organizado para divertirse. Grandes profesionales, espectáculoIs de gran calidad. Destacar el servicio de masajes, amables y cercanos, la masajistas es un gran profesional, te trata con mimo, con cariño, y sus masajes son sanadores, ella no pasa la hora y ya esta, busca tu problema y te ayuda a encontrarte mejor, eso es amar su profesión. Sales de allí como en una nube, mil gracias por todo.El servicio de bus a la playa cada 30 min es otro punto a favor, cómodo y muy accesible.
I felt cheated, the all-inclusive is a deception, the quality of the products is bad and there is no staff to meet the demand. It also does not include parking, which on top of that is in the sun. The hotel is not a 4 star hotel at all, it is old and uncared for. The food is repetitive, with no menu for national tourists and even less for children. The organization and management of the hotel is very bad, bad information of their services and little control both in the pools and in the enclosures of the all inclusive. They should change the lifeguards and hire specialized and qualified staff, they are not aware of the children, they just talk, flirt and fool around. I do not know what they are paid but the safety of a hotel in the pool area is one of the most important aspects, I do not understand how they leave the lives of their guests in such unconscious people.
Me he sentido estafada, el todo incluido es un engaño, la calidad de los productos mala y sin personal para poder atender la demanda. Además no incluye el parking, que encima está al sol. El hotel no es para nada un 4 estrellas, está viejo y sin cuidar. La comida es repetitiva, sin menú para turista nacional y menos para niños. La organización y gestión del hotel es muy mala, mala información de su servicios y poco control tanto en las piscinas como en los recintos del todo incluido. Deberian cambiar a los socorristas y contrátar personal especializado y cualificado, no están pendientes de los niños, solo se dedican a hablar, ligar y hacer el tonto. No se que les pagarán pero la seguridad de un hotel en el área de piscinas es uno de los aspectos más importantes, no entiendo cómo dejan la vida de sus huéspedes en semejantes incoscientes
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Basic
5.8 Vicente Travelled with couple July 2021 The facilities along with the staff and especially the animation quite well, too many children, as a married couple without children bad, it is a hotel to enjoy with children.
Las instalaciones junto al personal y sobre todo la animación bastante bien, demasiado niño, como matrimonio sin hijos mal ,es un hotel para disfrutar con niños.
The food the food and the food, I repeat it in the same way that the food was repeated, the same desserts 5 days and practically the same food, in food 2 on 10 puncturia I
La Comida la comida y la comida ,lo repito de la misma forma que se repetia la comida,los mismos postres 5 días y prácticamente la misma Comida,en comida 2 sobre 10 punturia yo
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Average
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Frequently asked questions about AluaSun Marbella Park

Does the AluaSun Marbella Park have wifi connection?

  • The AluaSun Marbella Park offers free Wi-Fi throughout the hotel.
  • The AluaSun Marbella Park offers free Wi-Fi in public areas.
  • The AluaSun Marbella Park has Wi-Fi.

Can I stay with a pet at AluaSun Marbella Park?

Pets are allowed at AluaSun Marbella Park (on request and direct payment at the hotel). Check the conditions.

Does the AluaSun Marbella Park have a swimming pool?

Yes, AluaSun Marbella Park has a swimming pool (this service could have an extra fee). Here you have more info about the swimming pool and other facilities.
  • Outdoor swimming pool (summer season)

Does the AluaSun Marbella Park have a 24h reception?

Yes, AluaSun Marbella Park has a 24-hour reception.

Is there heating in AluaSun Marbella Park?

Yes, AluaSun Marbella Park has heating in the common areas.

Is there air conditioning in the common areas at AluaSun Marbella Park?

Yes, AluaSun Marbella Park has air conditioning in the common areas.

Is there a restaurant at AluaSun Marbella Park?

Yes, AluaSun Marbella Park has a restaurant.

Is there a bar at AluaSun Marbella Park?

Yes, AluaSun Marbella Park has a bar.