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Hotel Princesa Parc

Name: Hotel Princesa Parc
Address: Ctra.General d'Arinsal, Arinsal, AD 400
Price range: Descubre precios y ofertas para este alojamiento
Rating: 8.8

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Ctra.General d'Arinsal

• 118 m from the centre of Arinsal

8.8 See 3247 reviews

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Hotel Princesa Parc Ctra.General d'Arinsal

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Accommodation features

Internal parking

Pet-Friendly

Pool

Accommodation not available

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Accommodation facilities/services

24 h reception
Lift
Access for people with reduced mobility in main areas (no adapted bathroom in the bedrooms)
Meeting Room
Laundry Service
Bicycle Rental
Safe at the reception
Multilingual employees
Door man
Pool sunshade
Sauna
Turkish bath
Vending machine
Garden
Balcony
Ping Pong
Lounge with TV
Games
Pet-Friendly on request (check fee)
Free Ski Lockers
Outdoor Pool (summer)
Free Wi-Fi

Room services

TV
Telephone
Hairdryer
Heating
Alarm Service
Blanket
Desk
Wi-Fi in the rooms
Safe
Toilet
Amenities
Shower or bathub

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Parking

Parking 1

The accommodation has an outdoor car park with extra charge

15€ / Per night

Parking 2

The accommodation has an indoor car park with extra charge

20€ / Per night

Electric vehicle charger available (check details by calling the lodge).

Parking 3

The accommodation has an indoor car park with extra charge

25€ / Per night

Electric vehicle charger available (check details by calling the lodge).

Pet Policy

This accommodation allows pets with the following conditions:

In the hammock, spa and restaurant areas your pet will not be allowed to accompany you.

You can leave your pet alone in the room, as long as it is not left alone for more than 2 hours.

Whenever your pet stays in the room, you should put up the "Do Not Disturb" sign so that no one disturbs it and it remains calm.

Please note to bring water and sachets when you go for a walk with your pet.

Maximum weight: 40 kg/pet

Price: 15 €/night and pet

Maximum number of pets per room: 2. In this case, the weight limit will be 15kg per pet.

Important Information: Once you've completed your booking, please send us a message via the contact section to inform us that you will be travelling with your pet. This allows us to notify the accommodation in advance, ensuring everything is prepared for your arrival.

About the accommodation

The Hotel Princesa Parc 4* is located in the town of Arinsal. Its perfect location 150 metres from the Arinsal cable car will allow you to access the ski slopes of Pal-Arinsal.

The hotel has a 24-hour reception, heating, wi-fi connection throughout the hotel, ski and luggage storage service, indoor and outdoor car park (for a fee).

You can also have fun playing billiards, bowling, table soccer, relax on the terrace or in the garden area. You can also continue training in the hotel's gym.

The accommodation also has a Spa (for a fee) with a heated indoor, sauna, Turkish bath, water beds, hot marbles, caldarium, path of sensations, ice fountain, relaxation area and a jacuzzi so you can relax after a long day of skiing.

The rooms have smart TV, telephone, heating, desk, safe (with deposit) and a fully equipped bathroom with shower or bathtub, hairdryer and amenities.

Due to its excellent location and its wonderful views of the mountains, as well as its proximity to the Pal-Arinsal ski area, it is an ideal hotel for those who want to practice skiing and for the whole family. In the center of the town you will find many stores and places of leisure and entertainment.

Book now at Hotel Princesa Parc 4* and enjoy a few days in the mountains and close to the ski slopes.

Some of the services listed may require an additional fee. You can check the rates directly at the establishment. The accommodation may modify its catering service as needed. All information provided here is subject to change by the accommodation. If you have any questions, please contact us.

Tourism tax

The tourism tax isn't included in the booking price, as it's mandatory to pay this tax directly at the hotel reception. Children under the age of 15 are exempt from this tax.

The tourism tax in a 4 * Hotel is 2 € per person and night.

What our customers are saying about the accommodation

8.8

Very good

Based on 3247 reviews

Photos shared by our customers

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All reviews have been carefully checked and verified.

9.7 Maite Travelled with family November 2025 This is the fourth time we go to this hotel and as always very good! Quality-Price = Excellent.

Está es la cuarta vez que vamos a este hotel y como siempre muy bien! Calidad -Precio = Excelente

The quality of the food has slightly decreased.

La calidad de la comida ha bajado un poco

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Excellent

6 Núria Travelled with couple November 2025 The room was modern and had good facilities, which was a positive point.

La habitación era moderna y contaba con buenas instalaciones, lo cual fue un punto positivo.

Unfortunately, I couldn't rest well because the room had a very strong sewer smell all night long. Even the cleaning staff confirmed the issue. It would be important for the establishment to address this odor problem to enhance the guests' experience.

Lamentablemente, no pude descansar bien porque la habitación tenía un olor muy fuerte a alcantarilla durante toda la noche. Incluso el personal de limpieza confirmó el problema. Sería importante que el establecimiento revise este problema de olores para mejorar la experiencia de los huéspedes.

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Average

8 Manuela Travelled with family October 2025 "We love going with the family because children have a great time in the recreation room. For us, it's an opportunity to be in the mountains and for them to enjoy as well. Something to change, important for me, is please reduce the level of air freshener they put in the main areas. It's very strong, and there are times when it's hard to breathe."

Nos encanta ir con la familia, porque los peques lo pasan genial en la sala de recreación. Para nosotros, es una oportunidad de estar en la montaña, y de que ellos disfruten también. Algo a cambiar, para mí importante, es, por favor, reducir el nivel de ambientador que echan a los espacios comunes. Es fuertísimo y hay momentos que cuesta respirar.

On this occasion, we arrived a day late because a family member was hospitalized, and we assumed we would lose one night, the first of the two we had paid for. But upon arrival, our room had been re-rented, even though we still had the entire booking paid for. We were told that the policy is that if you don't show up for any of the days you've paid for, you lose the booking. However, we did not cancel our booking, and it did not state anywhere in our booking that if we missed a day, we would lose the entire booking. So we insisted that it was our room, it was paid for, and if those are the rules, they need to specify it in the booking, and they found us another room. But I must confess that they did not do it willingly and their customer service should improve, especially because, as I mentioned, the room was paid for, and because the reason we couldn't come on the first day was medical. I would also like to point out that the hospitalized person was also supposed to come, had a room reserved that we tried to cancel days before, but they did not accept it. Meaning, their room was charged, ours was charged, and then re-rented.

En esta ocasión, fuimos un día tarde porque un familiar fue hospitalizado, y asumimos que perdíamos una noche, la primera de las dos que habíamos pagado. Pero al llegar, habían vuelto a alquilar nuestra habitación, a pesar de que seguíamos teniendo la reserva entera pagada. Nos dijeron es que la norma es que si no vas alguno de los días que has pagado pierdes la reserva. Pero nosotros no cancelamos nuestra reserva, y en nuestra reserva o ponía que si perdíamos un día la perdíamos entera. Así que insistimos en que era nuestra habitación, estaba pagada, y si esas son sus normas, lo tiene que especificar en la reserva, y nos buscaron otra habitación. Pero debo confesar que no lo hicieron de buen gusto y su trato debería mejorar, especialmente porque insisto, la habitación estaba pagada, y porque la razón por la que no pudimos ir el primer día era médica. Aprovecho para decir que la persona hospitalizada también tenía que venir, y tenía una habitación reservada que intentamos cancelar días antes, y no lo aceptaron. O sea, su habitación sí fue cobrada, y la nuestra, cobrada, y re-alquilada.

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Very good

10 Conchi Travelled with couple October 2025 It is a very nice hotel to relax in its spa and unwind from the daily routine, the food is very good, and the service both at reception and in the restaurant is perfect.

Es un hotel muy bonito para relajarte en su spa, y desconectar del día a día, la comida muy buena, y el trato tanto recepción como en el restaurante perfecto

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Excellent

9.1 ángel Travelled with couple October 2025 "The spa is very good, the food is good, the staff is very friendly, the location is very good."

El spa muy bueno la comida está bien el personal muy amable la ubicación muy bien

Translation: "Nothing"

Nada

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Excellent

9.4 Yusara Travelled with couple October 2025 Hotel in a very beautiful setting, with a wide variety of leisure activities (bowling, billiards, table football, etc.) and very friendly staff.

Hotel en un entorno muy bonito, con mucha variedad de ocio(bolera,billar, futbolín ect) y personal muy agradable.

"I would improve the variety of the buffet"

Mejoraría la variedad del buffet

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Excellent

8 Elias Travelled with couple October 2025 Translation: "The staff is very friendly."

El personal muy amable.

"It was cold in the rooms because they turn off the heating at certain hours. We mentioned it and the solution was some extra blankets."

Hacía frío en las habitaciones porque en ciertas horas apagan la calefacción. Lo dijimos y la solución eran unas mantas extras.

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Very good

9.1 ángel Travelled with couple October 2025 Overall, the spa is great, the staff is very friendly, all in all, good.

En general bien el spa una maravilla el personal muy amables en definitiva bien

Nothing

Nada

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Excellent

10 Mireya Travelled with couple October 2025 "Incredible stay at this hotel! At first, I was given a room without a balcony by mistake when choosing it. They changed me to another one with a balcony for €10 per day. I could hear the relaxing sound of the river. The buffet was very good and complete! Amazing spa. Attentive and friendly staff. Everything very clean and I fell in love with the hotel's scent! We will definitely come back!"

Increíble estancia en este hotel! Al principio me dieron habitación sin balcón por error el escogerla.Me cambiaron a otra con balcón por 10€ al dia..Escuchaba el sonido relajante del rio.Buffet muy bueno y completo!..Spa increíble Personal atento y amable.Todo muy limpio y me iré enamore del olor del hotel!.Volveremos sin dudarlo!!

Translation: "There is nothing negative."

No hay nada negativo.

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Excellent

9.7 Jose Miguel Travelled with family October 2025 Overall, the stay has been good. Close to Andorra la Vella. And depending on the season, next to the slopes or hiking trails.

En general la estancia ha estado bien .cercanía a Andorra la vieja. Y según temporada al lado del las pistas o rutas para hacer senderismo.

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Excellent

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Frequently asked questions about Hotel Princesa Parc

Does the Hotel Princesa Parc have wifi connection?

The Hotel Princesa Parc offers free Wi-Fi throughout the hotel.

Can I stay with a pet at Hotel Princesa Parc?

Pets are allowed at Hotel Princesa Parc (on request and direct payment at the hotel). Check the conditions.

Does the Hotel Princesa Parc have a swimming pool?

Yes, Hotel Princesa Parc has a swimming pool (this service could have an extra fee). Here you have more info about the swimming pool and other facilities.

Outdoor swimming pool (summer season)

Does the Hotel Princesa Parc have a 24h reception?

Yes, Hotel Princesa Parc has a 24-hour reception.