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8.8
3508 reviews
Staff
Excellent
Hotel Facilities
Excellent
Rooms
Very good
8.8
3508 reviews
Staff
Excellent
Hotel Facilities
Excellent
Rooms
Very good
Price Quality Ratio
Very good
Cleanliness
Very good
Food
Very good
Highlighted ​Facilities and services
Wifi and Internet
Spa and wellness
Pets
See all services and facilities
Check-in and check-out times
Check in
From 15:00
Check out
Before 11:00
Hotel Princesa Parc Ctra.General d'Arinsal
Hotel location
See map
Accommodation features
Internal parking
Pet-Friendly
Pool
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Hotel Princesa Parc
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Facilities and services

Main Areas

24 h reception
Lift
Access for people with reduced mobility in main areas (no adapted bathroom in the bedrooms)

Wifi and Internet

Wi-Fi
Free Wi-Fi in common areas

Main Hotel Services

Meeting Room
Laundry Service
Bicycle Rental
Safe at the reception
Multilingual employees
Door man
Pool sunshade

Spa and wellness

Sauna
Turkish bath

Restaurant

Vending machine
Breakfast (Buffet)
Lunch (Buffet)
Dinner (Buffet)

Facilities

Garden
Balcony
Ping Pong
Lounge with TV
Games

Pets

Pet-Friendly on request (check fee)

Ski locker

Free Ski Lockers

Swimming pools

Outdoor Pool (summer)

Baby cribs

Baby cots not available

Activities

Ski
Snowboard

Check-in/out and other info
Important information: please note that upon arrival at the hotel, you will be asked to provide a credit or debit card as a guarantee.
Breakfast: from 07:30h to 10:00h.
Meal times: from 13:00h to 15:00h. Please note that meals are only available in July and August.
Dining hours: from 7:30 pm to 10:00 pm.
Buffet restaurant rules: The service is usually offered in buffet format, although depending on occupancy, it may be served in the form of a menu served at the table with the possibility of repetition. The consumption of food and drinks is strictly limited to the interior of the establishment.
Cafeteria hours: from 08:30h to 23:30h.
Spa: adult price (from 13 years old): 16€/60 minutes. Price for children (from 3 to 12 years old): 11€/60 minutes. Minors must be accompanied by an adult. Spa from 3 years old.
Spa hours (adults): Monday to Saturday: from 13:00h to 21:00h. (last access at 20:00h.); Sundays: from 09:00h to 21:00h. (last access at 20:00h.).
Spa hours (from 3 to 12 years old): Monday to Saturday: from 15:00h to 18:00h (last access at 17:00h); Sundays: from 09:00h to 11:00h and from 15:00h to 18:00h (last access at 17:00h)
Spa access: you must contact the Wellness area to make a booking in advance, or you can book your access directly at the accommodation upon arrival. It is essential to wear flip-flops to access the spa.
Downtime for spa maintenance: the spa will not be operational from 12/04/2026 to 17/04/2026 (both included) and from 2January 21/2026 to 27/11/2026 (both included).
Massage and treatment schedule: from Monday to Saturday from 13:00h to 21:00h (last time 20h) and Sundays from 09:00h to 21:00h (last time 20:00h).
Gym: free (contact reception in advance)
Bowling: 6€/person and game. Open from 17:00h to 24:00h
Miniclub: Open all year round, from Monday to Saturday. Access for children from 3 to 11 years old. You can check the schedule upon arrival :-)

Parking

The accommodation has an indoor car park with extra charge
  • 21€ / Per night
Electric vehicle charger available (check details by calling the lodge).
Check directly with the accommodation if they offer the possibility of booking the car park space in advance.
To consider:
  • 27€ per night in case of using electric charger

Pet Policy

This accommodation allows pets with the following conditions:
  • Price: 16 €/night and pet
  • Maximum number of pets per room: 2.
  • Pets are not allowed to be left alone in the room.
  • Your pet will not be allowed to accompany you in the restaurants, outdoor swimming pool, Wellness & Spa and gym areas.
  • Your pet must always be on a leash or in a carrier in the main areas.
  • Please note to bring water and sachets when you go for a walk with your pet.
Important Information: Once you've completed your booking, please send us a message via the contact section to inform us that you will be travelling with your pet. This allows us to notify the accommodation in advance, ensuring everything is prepared for your arrival.

About the accommodation

The Hotel Princesa Parc 4* is located in the town of Arinsal. Its perfect location 150 metres from the Arinsal cable car will allow you to access the ski slopes of Pal-Arinsal.

The hotel has a 24-hour reception, heating, wi-fi connection throughout the hotel, ski lockers and luggage storage service, indoor car park (for a fee).

You can also have fun playing billiards, bowling, table soccer, relax on the terrace or in the garden area. You can also continue training in the hotel's gym.

The accommodation also has a Spa (for a fee) with a heated indoor, sauna, Turkish bath, water beds, hot marbles, caldarium, path of sensations, ice fountain, relaxation area and a jacuzzi so you can relax after a long day of skiing.

The rooms have smart TV, telephone, heating, desk, safe (with deposit) and a fully equipped bathroom with shower or bathtub, hairdryer and amenities.

Due to its excellent location and its wonderful views of the mountains, as well as its proximity to the Pal-Arinsal ski area, it is an ideal hotel for those who want to practice skiing and for the whole family. In the center of the town you will find many stores and places of leisure and entertainment.

Book now at Hotel Princesa Parc 4* and enjoy a few days in the mountains and close to the ski slopes.

Some of the services listed may require a fee. You can check the rates directly at the accommodation. All information in this listing is subject to change by the accommodation. If you have any questions, please contact us.

Tourism tax

The tourism tax isn't included in the booking price, as it's mandatory to pay this tax directly at the hotel reception. Children under the age of 15 are exempt from this tax. 
The tourism tax in a 4 * Hotel is 2.09 € per person and night.

What our customers are saying about the accommodation

8.8
Very good
Based on 3508 reviews

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Select a topic to see specific reviews
Staff(299)
Rooms(180)
Food(176)
Location(126)
Cleanliness(113)
Facilities(96)
Buffet(88)
Breakfast(73)
Car Park(50)
Bar(39)
Spa(35)
Comfort(35)
Accommodation(34)
Children(32)
Bed(30)
Dinner(29)
Air conditioning(27)
Maintenance(26)
Services(24)
Landscape(23)
Real reviews
All reviews have been carefully checked and verified.
Real reviews
All reviews have been carefully checked and verified.
8.3 Montse Travelled with family July 2026
El desayuno espectacular
No hay aire acondicionado en las habitaciones y se nota
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Very good
5.6 Andrea Travelled with family July 2026
Podemos dormir tapados en plena ola de calor
Aquí se para todo, menos las jarras de agua si las pides, si no están a vista de las cobran, parking exterior 16€ , todo lo de los niños…
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Average
8.6 Jose Fernando Travelled with couple July 2026
La ubicación paradisíaca, el spa y la atención personalizada en el restaurante
La piscina se queda pequeña
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Very good
6.3 Angel Vicente Travelled with couple July 2026
No es un hotel de 4 estrellas. Es vi mi un hotel de 3 estrellas
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Average
6.1 Raul Travelled with family July 2026
Del hotel buenas instalaciones bares salas piscina spa bolera grandes espacios comedor grande.
La comida el bufet muy repetitivo comida cocinadas en hornos humidificadores que dejan la carne dura y pescados pasados. El bufet no me gustó. Una 0eña ya que el hotel es bastante bueno pero no el bufet.
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Average
8 Mara Travelled with family July 2026
Somos clientes desde hace 6 o 7 años. El resort es precioso, el personal maravilloso, salvo algunas excepciones. Está año nos ha tocado una habitación preciosa reformada. Íbamos con la intención de descansar y desconectar en sus instalaciones y cogimos la opción de spa todos los días con bebidas ilimitadas, como todos los años. En general la estancia se ha hecho muy agradable. Una mejora muy buena ha sido la de la asignación individual de las pulseras para los servicios del resort, incluidos las aperturas de las habitaciones, sin duda un acierto que mejora la comodidad del cliente.
El buffet del comedor es inferior al del año pasado, se podría mejorar la variedad de comida y la calidad de la materia prima en general y en particular la que se cocina al momento por un cocinero durante la cena. La limpieza de las habitaciones también se podría mejorar, podría ser un poco más a fondo, quizás esto dependa del tiempo que les asignan para limpiar. Y por otro lado, resulta molesto contratar un servicio de bebidas ilimitadas, y luego que varios camareros "te miren mal" y les moleste tener que atender tus peticiones, (insisto, contratadas y pagadas) porque cojas varias bebidas (cuando el servicio contratado es clarísimo) y en nuestro caso, es que ni siquiera hemos pedido bebidas alcohólicas, solo refrescos, café y agua... Es bastante molesto para un cliente tener que aguantar esto, con un servicio pagado. E insisto también, esto solo ocurre con varios camareros. El resto del personal es super atento y amable. Camareros, cocineros, personal de restauración en general, personal de limpieza, personal de recepción, y especialmente a destacar la profesionalidad de la maïtre del restaurante Louis XV, que temporalmente cubría el servicio del restaurante del Princesa Park (mientras han durado las obras), que ha sido maravillosa, cariñosa y muy atenta con nosotros a la par que profesional junto con su otro compañero.
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Very good
10 Adrián Travelled with couple July 2026
Todo genial: personal, instalaciones, spa, buffet... El mejor resumen es que ya van varios años seguidos yendo al mismo hotel y en el mismo régimen (media pensión con bebidas).
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Excellent
9.7 Carmen Travelled with  friends July 2026
Soy cliente actual del este hotel,y como siempre me encanta y estoy muy agusto en él.He compartido estancia está vez con amigas y ha estado fenomenal, hemos disfrutado de su spa.El entorno donde está el hotel maravilloso,el personal muy amable.
Algo me mejoraría la animación,musical
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Excellent
8.9 Raquel Travelled with couple July 2026
El hotel tenia mucho encanto y disponía de todo lo necesario. El entorno es precioso y muy bien ubicado. Destacar el spa y la variedad y calidad del buffet.
Por poner una pega, las habitaciones son un poco oscuras y falta algo de luz.
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Very good
9.7 Manuel Travelled with family June 2026
Habitación muy grande,la comida bufet variada y muy buena, tener la zona de billares, máquinas recreativa es perfecto si se van con niños, la zona de la piscina está muy bien, hay un gran parking gratuito a 5´a pie, la ubicación del hotel es buena, el personal muy atento, sin duda repetiría.
nada negativo
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Excellent
8.6 Pilar Travelled with  friends June 2026
Buenas relación calidad -precio en la comida
Más variedad en la comida
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Very good
9.1 Vanesa Travelled with family June 2026
Las rutas guiadas han sido un gran descubrimiento.
El buffet es flojito, no hay mucha variedad y cuando estás varios días es muy repetitivo
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Excellent
9.7 Angel Travelled with couple June 2026
Personal atento y amable. Facilidad para todo. Spa muy recomendable. Todo genial
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Excellent
8.3 Inu Travelled with couple June 2026
Personal muy atento y dispuesto en todo momento
Habitaciones pequeñas, con poco espacio para moverse. Necesitan arreglos. Las puertas están deterioradas, hinchadas por la humedad y cuesta que cierren
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Very good
10 Verónica Travelled with couple June 2026
Fuimos por el tema de san Juan y sus petardos, tenemos una perrita que lo pasa súper mal con los petardos. Andorra es maravillosa y el hotel fantástico. El año que viene repetimos!
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Excellent
9.7 Jose Luis Travelled with family June 2026
Es un hotel estupendo. El spa es muy completo. La piscina muy tranquila. Habitaciones confortables. Buenas cama y almohada. Buffet de calidad aunque no muy variado. Instalaciones de ocio para niños muy buenas. La única pega que pondría es si te alojan en el edificio anexo que, es un trayecto un poco laberíntico.
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Excellent
9.4 Sofia Travelled with family June 2026
Nos ha encantado el hotel, muy completo. El personal de 10.
A las habitaciones les faltaba ventiladores o aire acondicionado.
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Excellent
8.9 Sonia Travelled with family June 2026
Un hotel perfecto para ir con niños y adolescentes por la bolera y los recreativos, el hotel es muy bonito y si coges una habitación con balcón la relajación es máxima al escuchar el río
Habían muchas moscas tanto en el hotel como en el buffet, y la comida muy rasita, es verdad que hacía calor por la mañana.
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Very good
8.9 Abel Travelled with family June 2026
El spa, la sala de juegos, el gimnasio muy completo
La comida se puede mejorar, las carnes y pescados en salsa secos o duros
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Very good
9.1 Marta Travelled with couple June 2026
La mayor parte del personal fue muy amable y nos atendió con mucha dedicación. La habitación tenia un pequeño balcón que daba al río, un poco ruidoso pero precioso de ver. Con el Chollo iba incluida una hora de spa, y nos dieron un ticket para pedir 2 bebidas, además tienen una sala recreativa, bolera y gimnasio.
Creo que la limpieza puede mejorar, a grandes rasgos está muy bien pero en nuestra habitación, la pica del baño tenia manchas de lavarse los dientes, por lo demás muy contentos. También sería conveniente que la luz del balcón fuera por interruptor porque hasta las 23:17h no se apagaba y era un poco molesto.
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Excellent
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Frequently asked questions about Hotel Princesa Parc

Does the Hotel Princesa Parc have wifi connection?

  • The Hotel Princesa Parc offers free Wi-Fi in public areas.
  • The Hotel Princesa Parc has Wi-Fi.

Can I stay with a pet at Hotel Princesa Parc?

Pets are allowed at Hotel Princesa Parc (on request and direct payment at the hotel). Check the conditions.

Is there children's cots available at Hotel Princesa Parc?

The Hotel Princesa Parc does not provide cots.

Does the Hotel Princesa Parc have a swimming pool?

Yes, Hotel Princesa Parc has a swimming pool (this service could have an extra fee). Here you have more info about the swimming pool and other facilities.
  • Outdoor swimming pool (summer season)

Does the Hotel Princesa Parc have a 24h reception?

Yes, Hotel Princesa Parc has a 24-hour reception.

What kind of breakfast is served at Hotel Princesa Parc?

If you stay at Hotel Princesa Parc you can enjoy a buffet breakfast.

What kind of food do they have at Hotel Princesa Parc?

If you stay at Hotel Princesa Parc you can enjoy a buffet meal.

What type of dining is served at Hotel Princesa Parc?

If you stay at Hotel Princesa Parc you can enjoy a buffet dinner.

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