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8.8
3467 reviews
Staff
Excellent
Hotel Facilities
Excellent
Rooms
Very good
8.8
3467 reviews
Staff
Excellent
Hotel Facilities
Excellent
Rooms
Very good
Cleanliness
Very good
Price Quality Ratio
Very good
Food
Very good
Highlighted ​Facilities and services
Wifi and Internet
Spa and wellness
Pets
See all services and facilities
Check-in and check-out times
Check in
From 15:00
Check out
Before 11:00
Hotel Princesa Parc Ctra.General d'Arinsal
Hotel location
See map
Accommodation features
Internal parking
Pet-Friendly
Pool
This stay is no longer available
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Hotel Princesa Parc
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Facilities and services

Main Areas

24 h reception
Lift
Access for people with reduced mobility in main areas (no adapted bathroom in the bedrooms)

Wifi and Internet

Wi-Fi
Free Wi-Fi in common areas

Main Hotel Services

Meeting Room
Laundry Service
Bicycle Rental
Safe at the reception
Multilingual employees
Door man
Pool sunshade

Spa and wellness

Sauna
Turkish bath

Restaurant

Vending machine
Breakfast (Buffet)
Lunch (Buffet)
Dinner (Buffet)

Facilities

Garden
Balcony
Ping Pong
Lounge with TV
Games

Pets

Pet-Friendly on request (check fee)

Ski locker

Free Ski Lockers

Swimming pools

Outdoor Pool (summer)

Baby cribs

Baby cots not available

Activities

Ski
Snowboard

Check-in/out and other info
Important information: please note that upon arrival at the hotel, you will be asked to provide a credit or debit card as a guarantee.
Breakfast: from 07:30h to 10:00h.
Meal times: from 13:00h to 15:00h. Please note that meals are only available in July and August.
Dining hours: from 7:30 pm to 10:00 pm.
Buffet restaurant rules: The service is usually offered in buffet format, although depending on occupancy, it may be served in the form of a menu served at the table with the possibility of repetition. The consumption of food and drinks is strictly limited to the interior of the establishment.
Cafeteria hours: from 08:30h to 23:30h.
Spa: adult price (from 13 years old): 16€/60 minutes. Price for children (from 3 to 12 years old): 11€/60 minutes. Minors must be accompanied by an adult. Spa from 3 years old.
Spa hours (adults): Monday to Saturday: from 13:00h to 21:00h. (last access at 20:00h.); Sundays: from 09:00h to 21:00h. (last access at 20:00h.).
Spa hours (from 3 to 12 years old): Monday to Saturday: from 15:00h to 18:00h (last access at 17:00h); Sundays: from 09:00h to 11:00h and from 15:00h to 18:00h (last access at 17:00h)
Spa access: you must contact the Wellness area to make a booking in advance, or you can book your access directly at the accommodation upon arrival. It is essential to wear flip-flops to access the spa.
Downtime for spa maintenance: the spa will not be operational from 12/04/2026 to 17/04/2026 (both included) and from 2January 21/2026 to 27/11/2026 (both included).
Massage and treatment schedule: from Monday to Saturday from 13:00h to 21:00h (last time 20h) and Sundays from 09:00h to 21:00h (last time 20:00h).
Gym: free (contact reception in advance)
Bowling: 6€/person and game. Open from 17:00h to 24:00h
Miniclub: Open all year round, from Monday to Saturday. Access for children from 3 to 11 years old. You can check the schedule upon arrival :-)

Parking

The accommodation has an indoor car park with extra charge
  • 21€ / Per night
Electric vehicle charger available (check details by calling the lodge).
Check directly with the accommodation if they offer the possibility of booking the car park space in advance.
To consider:
  • 27€ per night in case of using electric charger

Pet Policy

This accommodation allows pets with the following conditions:
  • Price: 16 €/night and pet
  • Maximum number of pets per room: 2.
  • Pets are not allowed to be left alone in the room.
  • Your pet will not be allowed to accompany you in the restaurants, outdoor swimming pool, Wellness & Spa and gym areas.
  • Your pet must always be on a leash or in a carrier in the main areas.
  • Please note to bring water and sachets when you go for a walk with your pet.
Important Information: Once you've completed your booking, please send us a message via the contact section to inform us that you will be travelling with your pet. This allows us to notify the accommodation in advance, ensuring everything is prepared for your arrival.

About the accommodation

The Hotel Princesa Parc 4* is located in the town of Arinsal. Its perfect location 150 metres from the Arinsal cable car will allow you to access the ski slopes of Pal-Arinsal.

The hotel has a 24-hour reception, heating, wi-fi connection throughout the hotel, ski lockers and luggage storage service, indoor car park (for a fee).

You can also have fun playing billiards, bowling, table soccer, relax on the terrace or in the garden area. You can also continue training in the hotel's gym.

The accommodation also has a Spa (for a fee) with a heated indoor, sauna, Turkish bath, water beds, hot marbles, caldarium, path of sensations, ice fountain, relaxation area and a jacuzzi so you can relax after a long day of skiing.

The rooms have smart TV, telephone, heating, desk, safe (with deposit) and a fully equipped bathroom with shower or bathtub, hairdryer and amenities.

Due to its excellent location and its wonderful views of the mountains, as well as its proximity to the Pal-Arinsal ski area, it is an ideal hotel for those who want to practice skiing and for the whole family. In the center of the town you will find many stores and places of leisure and entertainment.

Book now at Hotel Princesa Parc 4* and enjoy a few days in the mountains and close to the ski slopes.


Tourism tax

The tourism tax isn't included in the booking price, as it's mandatory to pay this tax directly at the hotel reception. Children under the age of 15 are exempt from this tax. 
The tourism tax in a 4 * Hotel is 2.09 € per person and night.

What our customers are saying about the accommodation

8.8
Very good
Based on 3467 reviews

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Real reviews
All reviews have been carefully checked and verified.
Select a topic to see specific reviews
Staff(294)
Rooms(175)
Food(172)
Location(123)
Cleanliness(112)
Facilities(93)
Buffet(85)
Breakfast(72)
Car Park(49)
Bar(39)
Comfort(34)
Spa(33)
Children(31)
Accommodation(31)
Bed(30)
Dinner(28)
Air conditioning(26)
Maintenance(25)
Services(23)
Reception(22)
Real reviews
All reviews have been carefully checked and verified.
9.4 Antonio Travelled with couple May 2026
Todo perfecto y detallistas, fuimos con nuestra mascota y cuando llegamos a la habitación había un pack para nuestra perrita
Por decir algo no había aire acondicionado, supongo que como en la mayoría al ser en Andorra, pero nos trajeron un ventilador y se pudo soportar el calor
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Excellent
8 Ana Travelled with couple May 2026
El entorno, las instalaciones del hotel, el servicio. Relación calidad - precio muy buena
Por decir algo, la variedad de comida en el buffet. Para las cenas la parte de la brasa/plancha caliente estaba genial, pero por ejemplo para desayunar faltaba algo recién hecho
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Very good
8 Nma Travelled with family May 2026
Tiene unas buenas instalaciones de entretenimiento para niños y mayores
Remodelación en baños ya que el nuestro era bastante antiguo y poco servicial con ducha ( muy pequeña) y bañera.
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Very good
10 Tamar Travelled with couple May 2026
Nos ha encantado el hotel.. un spa espectacular las habitaciones genial, lástima las vistas que no eran a la montaña, la comida maravillosa.. hemos estado genial! Super recomendable!!
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Excellent
6.6 Omar Travelled with couple May 2026
Las vistas, la atención de recepción y de algunos camareros del restaurante.
La insonorización de la habitación. El hecho de no tener aire acondicionado. La atención de ciertos camareros Dels restaurante. El hecho de que 30 min antes del cierre del resto ya no hay variedad de comida porque dejan de servir y además recogen la comida. Y de qué si pides almohadas extras porque las que hay en la habitación son muy blandas te digan que las tienes que pedir al servicio de limpieza...
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Good
8.3 Alexandra Travelled with couple May 2026
Las vistas desde la habitación.
El parking, es de pago. Hemos dejado el coche por los alrededores y hemos ido andando hasta el hotel.
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Very good
10 Bego Travelled with couple May 2026
Un hotel precioso, muy limpio, con un aroma increíble en todos los espacios!! Una escapada de 10!!!
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Excellent
10 Alena Travelled with  friends May 2026
Todo perfecto, ha superado todas mis expectativas. Nos han dado habitaciones con vistas, hotel moderno, bonito con ambiente y animacion , zona muy bonita. Volveremos seguro!
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Excellent
4.9 Miguel Angel Travelled with family May 2026
La ubicación del hotel muy bien y el entorno y paisaje fantásticos! Sitio ideal para disfrutar de la montaña!
La habitación pequeña y muy anticuada! Limpieza regular, bañera con desperfectos y plato de ducha ridículo sin poder ducharse con espacio suficiente! Hizo mucha calor y las habitaciones no cuentan con aire acondicionado, la cama muy dura e incómoda y las almohadas fatal!! Solo teníamos el desayuno pero fue lamentable; sin variedad, todo escaso y sin reponer cuándo se agotaba cualquier cosa! Un hotel que cuenta con cuatro estrellas pero que apenas se merece tener tres!!
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Basic
4 Moncheta Travelled with family May 2026
Muy buena ubicación para poder disfrutar de la naturaleza!
Hotel antiguo , hace falta una reforma. Habitaciones pequeñas sin a.c. Cama incómoda y almohadas más todavía. Armario muy pequeño y solo una ventana pequeña en la habitación!! No se merecen tener cuatro estrellas!! Hay hoteles de tres estrellas que están muy por encima de este!! Desayuno escaso y sin variedad!! No había ni pan que no fuera de molde!! Francamente mal!
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Basic
10 Raquel May 2026
Ha sido una noche, pero nos han mimado y han echo que estuviéramos cómodos, agusto y disfrutáramos la estancia . Si se me presenta la oportunidad repetiría sin pensarlo.
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Excellent
9.4 Silvia Travelled with family May 2026
La comida es muy buena, buena calidad y variedad tanto en desayuno como en cena. David de recepción es encantador, el personal en general lo es.
Si has pedido cama de matrimonio te pueden haber juntado dos camas individuales, pero la ropa de cama es de cama individual por tanto las sábanas se abren por el medio.
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Excellent
8 Juan Carlos Travelled with couple May 2026
La ubicación es muy buena. La atención del personal y el spa están en buen nivel.
Nos tocó una habitación que daba al bar y no podíamos abrir la ventana. El desayuno, a mi parecer, es limitado y falto de calidad.
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Very good
10 Sara May 2026
El buffet muy rico y muy limpio. Pero en general todo muy bien. Ademas esta super bien comunicado con Andorra cogiendo el bus L5 que pasa cada 30mint
Mas mantenimiento a las piscinas ya que iban de aquella manera.
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Excellent
10 Maria Travelled with couple May 2026
Todo es precioso ,huele genial , vamos para repetir
Por decir algo la cama dura para nuestro gusto
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Excellent
10 Juan Travelled with couple May 2026
Todo bien y nos nevo y estaba todo muy bonito repitiendo varias veces en este hotel
Nada
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Excellent
8.3 Zenon Travelled with couple May 2026
La ubicación es perfecta para disfrutar de la naturaleza, no puedo decir nada negativo del hotel, calidad precio es adecuado
Alguna mejora en el comedor principal,
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Very good
9.1 Maria Del Pilar Travelled with couple May 2026
El hotel esta bastante bien,y el spa . No tengo queja de algunas de las instalaciones
Mejorar la insonorizar. Mejor las ventanas,ya que me fue imposible dormir los tres dias que estuve,el ultimo acabe durmiendo en el baño,ya que se oye muchísimo el agua del río.no pude disfrutar todo lo que hubiese querido.ya que acabe agotada,al no poder dormir.
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Excellent
9.4 Naoual May 2026
Hotel súper bien ubicado , cerca de todo , parking gratuito a unos pasos , el personal correcto y educado , limpieza impecable y el buffet bastante variado , aunque eche de menos algo más de pescado para los que no comemos carne pero aún así bien , además el hotel tiene zona de juego para niños eso le suma puntos .
Lo único que podría decir negativo es que me hubiera gustado que la última hora del desayuno fuese un poco más tarde y que hubiese más variedad de pescado en el buffet .
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Excellent
10 Carlos Travelled with couple May 2026
La comida del buffet es muy buena, al igual que el desayuno y las habitaciones están limpias y amplias, es la segunda vez que voy
La recepción del buffet libre queda mucho rato sin personal para recibir a los clientes, la persona va i viene
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Excellent
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Frequently asked questions about Hotel Princesa Parc

Does the Hotel Princesa Parc have wifi connection?

  • The Hotel Princesa Parc offers free Wi-Fi in public areas.
  • The Hotel Princesa Parc has Wi-Fi.

Can I stay with a pet at Hotel Princesa Parc?

Pets are allowed at Hotel Princesa Parc (on request and direct payment at the hotel). Check the conditions.

Is there children's cots available at Hotel Princesa Parc?

The Hotel Princesa Parc does not provide cots.

Does the Hotel Princesa Parc have a swimming pool?

Yes, Hotel Princesa Parc has a swimming pool (this service could have an extra fee). Here you have more info about the swimming pool and other facilities.
  • Outdoor swimming pool (summer season)

Does the Hotel Princesa Parc have a 24h reception?

Yes, Hotel Princesa Parc has a 24-hour reception.

What kind of breakfast is served at Hotel Princesa Parc?

If you stay at Hotel Princesa Parc you can enjoy a buffet breakfast.

What kind of food do they have at Hotel Princesa Parc?

If you stay at Hotel Princesa Parc you can enjoy a buffet meal.

What type of dining is served at Hotel Princesa Parc?

If you stay at Hotel Princesa Parc you can enjoy a buffet dinner.

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