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8.8
Fabulous
See 3595 reviews
Staff
Superb
Hotel Facilities
Superb
Rooms
Fabulous
8.8
Fabulous
See 3595 reviews
Staff
Superb
Hotel Facilities
Superb
Rooms
Fabulous
Price Quality Ratio
Fabulous
Cleanliness
Fabulous
Food
Fabulous
​Facilities and services
Wifi and Internet
Spa and wellness
Children and animation
See all services and facilities
Check-in and check-out times
Check-in
from 15:00
Check-out
before 11:00
Hotel Princesa Parc Ctra.General d'Arinsal
Hotel location
See map
Accommodation features
Near the bus stop
Internal parking
Pet-Friendly
Pool
Spa
Hotel Princesa Parc
Customer photos
Customer photos

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Facilities and services

Main Areas

24 h reception
Lift
Access for people with reduced mobility in main areas (no adapted bathroom in the bedrooms)

Restaurant

Coffee Shop
Opening hours are from 08:30 to 23:30. +info
Vending machine
Buffet breakfast
Opening hours are from 07:30 to 10:00. +info
Buffet lunch
The service is typically offered as a buffet, although depending on how busy the restaurant is, it may be served as a set menu at the table.
Opening hours are from 13:00 to 15:00.
+info
Buffet dinner
The service is typically offered as a buffet, although depending on how busy the restaurant is, it may be served as a set menu at the table.
Opening hours are from 19:30 to 22:00.
+info

Wifi and Internet

Wi-Fi

Main Hotel Services

Meeting Room
Laundry Service
Bicycle Rental
Safe at the reception
Multilingual employees
Door man
Pool sunshade
The accommodation can ask for a deposit
When you arrive at your accommodations, you will be asked to provide a credit or debit card as a security deposit. +info

Spa and wellness

Massage Parlour Extra charge
Sauna
Turkish bath
Body and Facial Care Treatments Extra charge
Open Monday through Saturday from 13:00h to 21:00h. (last admission at 20:00h.) and Sundays from 09:00h to 21:00h. (last admission at 20:00h.) +info
Spa
Price for adults (ages 13 and up): €16/60 minutes. Price for children (ages 3 to 12): €11/60 minutes. Children must be accompanied by an adult. Spa access is allowed for children ages 3 and up.
Adult admission: 13:00h to 21:00h. (last admission at 20:00h.).
Children's admission: 3:00 p.m. to 18:00h (last admission at 5:00 p.m.).
Book your access to the wellness area in advance or upon arrival at your accommodations. You must wear flip-flops to enter the spa.
Maintenance closures: The spa will be closed from April 12, 2026, through April 17, 2026 (both dates included) and from November 22, 2026, through November 27, 2026 (both dates included).
+info

Facilities

Garden
Balcony
Ping Pong
Lounge with TV
Games
Bowling alley Extra charge
€6 per person per game. Open from 5:00 p.m. to midnight. +info

Children and animation

Children's Club
Open year-round, Monday through Saturday. Children ages 3 to 11 are admitted. You can check the hours upon arrival. +info

Pets

Pets are allowed (upon request) Extra charge
Price: 16 €/night and pet
Maximum number of pets per room: 2.
Pets are not allowed to be left alone in the room.
Your pet will not be allowed to accompany you in the restaurants, outdoor swimming pool, Wellness & Spa and gym areas.
Your pet must always be on a leash or in a carrier in the main areas.
Please note to bring water and sachets when you go for a walk with your pet.
Once you've completed your booking, please contact us and let us know that you're travelling with your pet—we'll notify the accommodation.
There may be specific rules regarding pets (they cannot be left alone in the room, access to certain areas is restricted, etc.).
+info

Activities

Ski
Snowboard

Baby cribs

Baby Cot Free
Request this service before you begin your holiday.
Low availability.
+info

Swimming pools

Outdoor pool
Open during the summer season. +info

Ski locker

Ski storage Free

Car Park

Parking Extra charge
Price: 21€ per night
Check with the accommodation provider to see if you can reserve a spot.
+info

Room services

These services are general and may vary according to the type of room.

General room services

TV
Heating
Alarm Service
Desk
Wi-Fi in the rooms
Safe

Bathroom

Toilet
Shower or bathub
Hairdryer

Other services

Blanket

Check-in/out and other info
Buffet restaurant rules: The service is usually offered in buffet format, although depending on occupancy, it may be served in the form of a menu served at the table with the possibility of repetition. The consumption of food and drinks is strictly limited to the interior of the establishment.

Pet Policy

This accommodation allows pets with the following conditions:
  • Price: 16 €/night and pet
  • Maximum number of pets per room: 2.
  • Pets are not allowed to be left alone in the room.
  • Your pet will not be allowed to accompany you in the restaurants, outdoor swimming pool, Wellness & Spa and gym areas.
  • Your pet must always be on a leash or in a carrier in the main areas.
  • Please note to bring water and sachets when you go for a walk with your pet.
Important Information: Once you've completed your booking, please send us a message via the contact section to inform us that you will be travelling with your pet. This allows us to notify the accommodation in advance, ensuring everything is prepared for your arrival.

About the accommodation

Andorra has a unique way of slowing you down: mountains stretching as far as the eye can see, the scent of wood, and mountain cuisine when it’s time to recharge. In Arinsal, you also have trails and access to the mountains practically right outside your door. The Hotel Princesa Parc in Arinsal, La Massana, brings all these elements together perfectly for an active holiday as a couple or with the family.

It’s a 4-star mountain hotel that’s part of the Princesa Parc Mountain Resort & Spa. Its biggest draw is easy to see: you’re in a Pyrenean setting, but without sacrificing resort amenities, and with the Arinsal gondola right nearby. Travelers particularly appreciate the location, the facilities, and the staff’s hospitality; among the details mentioned in reviews, the buffet receives more mixed reviews.

The location: 150 metres that make all the difference

  • Gondola within easy reach: The Arinsal access point to Grandvalira Resorts Pal Arinsal is about 150 metres away. This is a particularly convenient distance when your plans revolve around skiing or the mountains.

  • Nature at its best: Arinsal is a great base for exploring the landscapes of La Massana and visiting the Comunal Natural Park of Les Valls del Comapedrosa, home to Andorra’s highest peak.

  • More of Andorra: From Arinsal, you can head down to La Massana and continue on to Andorra la Vella to combine the mountains with shopping, dining, and a stroll through the city.

  • No need to rely on a car: Arinsal has bus service to La Massana and Andorra la Vella.

Inside the hotel: when the mountains take a back seat for a while

  • Outdoor pool: During the summer season, there’s an outdoor pool—a welcome change of pace after a day in the mountains.

  • Time to play: The resort features recreational areas and a bowling alley (additional fee may apply), a particularly convenient option for families.

  • Time to unwind: It features a Wellness & Spa and a gym (check if they’re included in your package). Better to check the terms before you start daydreaming about your bathrobe.

  • Family-friendly atmosphere: The facilities and recreational areas make it a particularly good fit for those travelling with children, though it’s also ideal for couples seeking nature and amenities all in one place.

Dining: fuel up for a return to the mountains

  • Buffet restaurant: The hotel offers an international buffet. Access and meals will depend on the meal plan included in your package.

  • To extend your after-dinner relaxation: the resort features the Piano Bar and the Bowling Bar, places to enjoy a drink (drinks may incur an additional charge).

  • Special options: The hotel offers gluten-free meals upon request; please notify them of any dietary needs before your holiday.

Practical Information: Details to Avoid Surprises

  • Car Park: Indoor car park (check rates at reception) is available with limited spaces.

  • Traveling with pets: Dogs and cats are allowed under certain conditions and for an additional fee. Advance notice is required.

  • Connectivity: Wi-Fi is available on the premises.

  • Ski equipment: Ski locker is available for guests; the hotel may require a refundable deposit for the key.

Our team recommends:

  • Try the Andorran escudella: a traditional stew that’s the perfect way to experience Pyrenean cuisine without needing a translation.

  • Hike through Comapedrosa: Explore the natural park and tailor the route to your fitness level. Here, the goal isn’t necessarily to conquer a peak; the views begin well before you reach the top.

  • Take a day holiday to Andorra la Vella: combine the scenery of Arinsal with a few hours exploring the capital and its shopping district. That way, you’ll experience two sides of Andorra in a single holiday.

Some of the services listed may require a fee. You can check the rates directly at the accommodation. All information in this listing is subject to change by the accommodation. If you have any questions, please contact us.

Tourism tax

The tourist tax is not included in the final price of your booking and must be paid at reception on the day of arrival. Children up to 15 years old are exempt from this tax.
The tourism tax in a 4 * Hotel is 2.09 € per person and night.

What our travellers say

8.8
Fabulous
Based on 3595 reviews

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Staff312 91%
Rooms187 61%
Food181 59%
Location133 89%
Cleanliness118 50%
Facilities99 81%
Buffet92 57%
Breakfast76 62%
Car Park50 68%
Accommodation41 95%
Bar39 46%
Comfort37 70%
Spa36 83%
Children33 82%
Air conditioning32 100%
Bed32 66%
Dinner30 50%
Maintenance27 93%
Services26 77%
Reception23 61%
Real reviews
All reviews are checked and verified.
Real reviews
All reviews are checked and verified.
10 Esther Travelled with family September 2026
Nosotros solo estuvimos 1 día pero segurísimo que volveremos esta muy completo el hotel me encantaron habitaciones y el entorno precioso
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Superb
10 Toni Cast. Travelled with couple September 2026
Nos ha encantado y repetiremos,gracias.
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Superb
10 Oscar Travelled with couple September 2026
Mi experiencia ha sido positiva, acorde a lo que se puede esperar de un establecimiento de estas características. Haré una mención positiva en cuanto al bufé, porque leí alguna reseña que criticaba negativamente aspectos de la comida que distan mucho de la experiencia real que yo he vivido. Esta claro que todo se puede mejorar pero la calidad y variedad es satisfactoria, para unos dias. Algun@s deben levantarse y acostarse comiendo caviar.
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Superb
8.3 Jesus Travelled with couple September 2026
Lo que más me ha gustado ha sido la atención del personal del hotel ,habitación amplia y muy correcta y confortable.El bufé bien aunque se podría mejorar,buena ubicación.
Me llamo la atención que hubiera otro comedor y para desayunar tenia un suplemento ,creo sería interesante que en la app pudierais poner ambas opciones.
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Fabulous
9.4 Maria Travelled with couple September 2026
Hotel calidad precio un 10 Personal amable y profesional Muchas actividades en el hotel
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Superb
8.3 Jose Luis Travelled with couple September 2026
El personal muy atento
El día 11 y 12 tenía junsto enfrente un concierto con la música a tope una pena ya que nosotros lo que queremos es descansar
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Fabulous
7.7 Monty Travelled with family September 2026
L' hotel està ben situat, a Arinsal. Les habitacions àmplies i còmodes amb tot el necessari.
Especificar millor quan et pertoca el bo del Spa i que les activitats continuint també durant el setembre. Les excursions acaben el 31 d'agost.
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Very good
8.6 Carmen Travelled with family September 2026
El hotel muy bonito,sala de juegos,spa,instalaciones,los empleados exquisito el trato.
Mucha calor,facilitan un ventilador,pero al estar en la primera planta,no se pueden abrir ventanas,abajo una terraza del bar. Para ser un hotel de 4 estrellas,el buffer no nos gusto,he estado en hoteles de 2 y 3 estrellas ,el buffet exquisito y aqui no.
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Fabulous
9.7 Sonia September 2026
De todas las estancias del hotel
Que el buffet no fuese tan repetitivo...
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Superb
10 Elisabet Travelled with family September 2026
Gran hotel para ir con niños, habitaciones grandes, espacio de juegos, bolera.
Estaría bien climatizar la piscina, deberán en el futuro con estas olas de calor poner aire acondicionado en las habitaciones, hacía un poco de calor aún teniendo las ventanas abiertas de la habitación durante toda la noche.
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Superb
10 Yiliana Travelled with family September 2026
Todo,el hotel es precioso,el trato impecable y la ubicación perfecta si lo que buscas es desconectar, sin duda volveremos.
Que el paquete de bebidas del todo incluido tuviera más opciones, es muy limitada sobre todo en la coctelería clásica
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Superb
9.7 Alberto Travelled with family August 2026
Ubicación inmejorable para realizar rutas a pie por la zona, sobre todo si vas con niños. Trato excelente por parte del personal y buenas instalaciones, aunque la bolera ya necesita reformas.
La bolera tiene 25 años y se nota. En septiembre, al ser temporada baja, la cocina y algunos servicios de calidad, se resienten un tanto y bajan de nivel.
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Superb
5.6 Dianita Travelled with family August 2026
Había una gotera en el techo y nos cambiaron a una habitación superior sencilla, nada comparado a la primera, no me gustó
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Pleasant
6 Marta Travelled with  friends August 2026
El personal es muy amable y servicial
Las habitaciones estaban sucias y no las limpian bien
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Pleasant
10 Jose Luis Travelled with family August 2026
La excursiones guiadas han sido magníficas.
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Superb
7.7 Francisco Travelled with couple August 2026
Las vistas de las montañas
Horarios reducidos con niños en el spa
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Very good
9.1 Dolors Travelled with family August 2026
El hotel está impecable
El jacuzzi de la habitación
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Superb
8.6 Daysy Travelled with family August 2026
Estancia en familia todo estupendo.
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Fabulous
10 Sandra Travelled with family August 2026
Viaje ideal para disfrutar pequeños y grandes. Espacios verdes, senderismo, comodidad, atención, distintos ambientes habilitados para disfrutar todo el día. Ludoteca y parque interior con actividades para los niños me encantó. Rodeado de sitios para pasear, comer y jugar. Todas las comodidades esperadas para disfrutar unas vacaciones sin que haga falta nada. Súper recomendado.
El servicio de comida para picar en el piano bar podría extenderse un poco más tarde. Mejoraría la experiencia y no creo que afecte al restaurante porque no va dirigido al mismo público.
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Superb
7.1 Susana Travelled with family August 2026
Las zonas comunes son amplias, cómodas y estan muy limpias .
En la oferta inicial constaba SPA y tuvimos que pagarlo a parte. De 3 albornoces , 2 estaban con agujeros. En el armario de la habitación no cabían las maletas, de los tres para 4 días . Había pequeños arreglos pendientes en la habitación .
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Very good
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Frequently asked questions about Hotel Princesa Parc

Does the Hotel Princesa Parc have wifi connection?

The Hotel Princesa Parc has Wi-Fi.

Can I stay with a pet at Hotel Princesa Parc?

Pets are allowed at Hotel Princesa Parc (on request and direct payment at the hotel). Check the conditions.

Is there children's cots available at Hotel Princesa Parc?

The Hotel Princesa Parc has cots available at the hotel (please request before your trip, subject to availability). Check the conditions.

What can I do at Hotel Princesa Parc?

The Hotel Princesa Parc offers the following activities (some may be for a fee):
  • Spa
  • Masseur
  • Sauna
  • Turkish bath
  • Body and Facial Care Treatments

Does the Hotel Princesa Parc have a swimming pool?

Yes, Hotel Princesa Parc has a swimming pool (this service could have an extra fee). Here you have more info about the swimming pool and other facilities.
  • Outdoor pool

Does the Hotel Princesa Parc have a 24h reception?

Yes, Hotel Princesa Parc has a 24-hour reception.

Is there a bar at Hotel Princesa Parc?

Yes, Hotel Princesa Parc has a bar.